Total 10 quality assurance control job vacancies in selangor malaysia

Rentokil Initial adalah sebuah syarikat perkhidmatan perniagaan antarabangsa yang mempunyai lebih dari 66,000 rakan sekerja di 70 buah negara.

Kami berusaha untuk melindungi orang ramai dan meningkatkan taraf kehidupan yang lebih baik, contohnya dengan mengawal makhluk perosak dan meningkatkan mutu kebersihan.

Kami pakar dalam bidang kami dan melabur dalam latihan, sains, inovasi dan teknologi.

Mendengar dan bertindak di atas maklum balas adalah sebahagian daripada budaya kami untuk menyokong rakan sekerja dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan adalah hak asasi semua rakan sekerjanya.

Kami terapkan nilai-nilai Perkhidmatan, Hubungan dan Kerja berpasukan yang kami telah tanam ke dalam diri rakan-rakan sekerja kami di seluruh dunia.

Ketahui dengan lebih lanjut di careers.rentokil-initial.com

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis kawalan makhluk perosak seperti semburan, pewasapan, dan pemasangan perangkap untuk menghapus dan mengawal pembiakan lipas, semut, anai-anai, nyamuk, tikus, lalat, kekaltu, dan haiwan-haiwan perosak yang lain.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran sekurang-kurangnya tahap SPM. Sijil SPM dan Sijil Tamat Sekolah versi asal (original) diperlukan untuk memohon jawatan ini.
• Berumur antara 21 dan 40 tahun (41 tahun ke atas masih boleh dipertimbangkan sekiranya mempunyai tahap kesihatan fizikal yang sangat baik dan/atau berpengalaman di dalam industri Pest Control).
• Mempunyai lesen GDL (atau sekurangnya mempunyai D manual & mempunyai niat untuk mengambil lesen GDL dalam masa terdekat).
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.
• Pengambilan pekerja asing bergantung kepada kelulusan pihak berkuasa tempatan dan tertakluk pada permohonan visa mereka sendiri.

Sangat Diingini Jika Anda:

• Mempunyai sifat ingin belajar. Pengalaman tidak diperlukan kerana latihan insentif akan disediakan.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Boleh bekerja lebih masa.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

Ganjaran dan Faedah

• Gaji pokok yang menarik, pelbagai jenis elaun dan insentif (bergantung kepada prestasi anda).
• Fleksibiliti dan kepercayaan untuk menggunakan van syarikat bagi tujuan kerja. Kad petrol juga disediakan.
• Faedah rawatan pesakit luar.
• Caruman KWSP, PERKESO & SIP.
• Pakaian seragam percuma (baju, seluar, topi, t-shirt, sarung kaki, kasut keselamatan, dan alat keselamatan kerja).
• Telefon bimbit dan/atau kad sim untuk kegunaan kerja (bagi yang berkelayakan).
• Pelbagai anugerah berkenaan kecemerlangan kerja, aktiviti korporat, dan inisiatif untuk kebajikan pekerja.

Anda akan dialu-alukan oleh rakan-rakan sekerja yang ramah, mantap, berdaya saing, bermotivasi tinggi, dan fokus untuk mencapai matlamat dan hasil.

Jadi, tunggu apa lagi? Ayuh, mari sertai pasukan kami dengan MEMOHON SEKARANG!

Peluang Sama Rata

Rentokil Initial percaya dalam menyokong semua pekerja dengan menyediakan peluang yang sama dan mengelakkan diskriminasi. Kami juga memberi penekanan kepada kepelbagaian di tempat kerja. Ini bermaksud, kami serius untuk mewujudkan persekitaran yang inklusif yang menerima perbezaan setiap individu, menghargai kekuatan mereka dan memberikan peluang kepada semua rakan sekerja untuk mencapai potensi penuh mereka. Adakah anda ingin menyediakan perkhidmatan profesional yang bernilai untuk komuniti anda? Adakah anda yakin yang anda mampu melakukan kerja ini dengan baik? Mohonlah hari ini!

Lokasi cawangan ini:

Rentokil Initial (M) Sdn Bhd

Cawangan Klang Valley (Pest Control)

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam

(Harap maklum, pejabat operasi cawangan ini terletak di Shah Alam, manakala kawasan servis adalah di sekitar Kuala Lumpur & juga Selangor)

TEMUDUGA TERBUKA
KHAMIS, 9HB MAY 2024

9AM - 4PM

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam

Whatsapp: 019 3233 563 / 019 6564 253

Rentokil Initial adalah sebuah syarikat perkhidmatan perniagaan antarabangsa yang mempunyai lebih dari 66,000 rakan sekerja di 70 buah negara.

Kami berusaha untuk melindungi orang ramai dan meningkatkan taraf kehidupan yang lebih baik, contohnya dengan mengawal makhluk perosak dan meningkatkan mutu kebersihan.

Kami pakar dalam bidang kami dan melabur dalam latihan, sains, inovasi dan teknologi.

Mendengar dan bertindak di atas maklum balas adalah sebahagian daripada budaya kami untuk menyokong rakan sekerja dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan adalah hak asasi semua rakan sekerjanya.

Kami terapkan nilai-nilai Perkhidmatan, Hubungan dan Kerja berpasukan yang kami telah tanam ke dalam diri rakan-rakan sekerja kami di seluruh dunia.

Ketahui dengan lebih lanjut di careers.rentokil-initial.com

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis kawalan makhluk perosak seperti semburan, pewasapan, dan pemasangan perangkap untuk menghapus dan mengawal pembiakan lipas, semut, anai-anai, nyamuk, tikus, lalat, kekaltu, dan haiwan-haiwan perosak yang lain.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran bertaraf UPSR atau ke atas. Sijil UPSR/PMR/SPM (mana-mana yang tertinggi) dalam versi asal (original) mesti dikemukakan semasa menghadiri temuduga.
• Berumur antara 21 dan 40 tahun (41 tahun ke atas masih boleh dipertimbangkan sekiranya mempunyai pengalaman di dalam industri yang berkaitan).
• Lesen D dan/atau GDL yang sah.
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.
• Pengambilan pekerja asing bergantung kepada kelulusan pihak berkuasa tempatan dan tertakluk pada permohonan visa mereka sendiri.

Sangat Diingini Jika Anda:

• Mempunyai sifat ingin belajar. Pengalaman tidak diperlukan kerana latihan insentif akan disediakan.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

Ganjaran dan Faedah

• Gaji pokok yang menarik, pelbagai jenis elaun dan insentif (bergantung kepada prestasi anda).
• Fleksibiliti dan kepercayaan untuk menggunakan van syarikat bagi tujuan kerja. Kad petrol juga disediakan.
• Insurans kemalangan, nyawa, dan kemasukan hospital.
• Faedah rawatan pesakit luar.
• Faedah rawatan mata dan gigi.
• Caruman KWSP, PERKESO & SIP.
• Pakaian seragam percuma (baju, seluar, topi, t-shirt, sarung kaki, kasut keselamatan, dan alat keselamatan kerja).
• Telefon bimbit dan/atau kad sim untuk kegunaan kerja (bagi yang berkelayakan).
• Pelbagai anugerah berkenaan kecemerlangan kerja, aktiviti korporat, dan inisiatif untuk kebajikan pekerja.

Anda akan dialu-alukan oleh rakan-rakan sekerja yang ramah, mantap, berdaya saing, bermotivasi tinggi, dan fokus untuk mencapai matlamat dan hasil.

Jadi, tunggu apa lagi? Ayuh, mari sertai pasukan kami dengan MEMOHON SEKARANG!

Peluang Sama Rata

Rentokil Initial percaya dalam menyokong semua pekerja dengan menyediakan peluang yang sama dan mengelakkan diskriminasi. Kami juga memberi penekanan kepada kepelbagaian di tempat kerja. Ini bermaksud, kami serius untuk mewujudkan persekitaran yang inklusif yang menerima perbezaan setiap individu, menghargai kekuatan mereka dan memberikan peluang kepada semua rakan sekerja untuk mencapai potensi penuh mereka. Adakah anda ingin menyediakan perkhidmatan profesional yang bernilai untuk komuniti anda? Adakah anda yakin yang anda mampu melakukan kerja ini dengan baik? Mohonlah hari ini!

Lokasi cawangan ini:

Rentokil Initial (M) Sdn Bhd.  No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam

We are looking for a motivated, dynamic Field Biologist (FB) to join our team. Your responsibilities will be to continuously monitor and ensure service compliance whilst also using your Biology / Entomology knowledge and outgoing personality to perform on-site inspection at customers’ premise.

To help to achieve this, we will provide you with a competitive base salary, subsidised transport allowance, subsidised mobile phone, laptop and career opportunities. You will also be given full product and solutions training in technical areas, with hands on assistance from our group of Specialist and Service Team.

In this role you will be responsible for:

• Constantly monitor and ensure service compliance
• Undertake Quality Assurance and Field Biologist Inspections for Rentokil Reporting Services and Termite Management Programs or other high value services sold by the branch
• Responsible for timely and proper completion of the customers and administrative reports
• Involved in training preparation for pest control division

The ideal candidate will possess:

• Minimum a Bachelor Degree in Biological Science or equivalent, preferably Major in Entomology or Vector Control. Fresh graduates are encouraged to apply.
• Prior experience in Pest Control industry would be an added advantage
• Organized, responsible and able to work independently with minimum supervision
• Good team player with the ability to lead and manage a team of service staff

• Agile and flexible to perform on-site inspection, analytical and presentation skills

• Required valid driving license because driving is part of the job requirement for this designation
• Possess valid D licence & owns a car
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application
  

Highly Desirable:

• Excellent knowledge in Biological Science, presentation & negotiation skills
• Ability to recommend solutions
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused and is alert of the changes and updates in market movement

Rewards and Benefits

• Fair and attractive Cash remuneration package which includes base salary
• Yearly Bonus
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Clinical Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools
• A work environment that is safe, healthy and friendly

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from our Specialist and Service Team.

So, what are you waiting for? Come, let’s join our team by APPLYING NOW

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam

We’re looking for an experienced Software Quality Assurance Engineer who has experience in both manual and automation testing, coupled with a good knowledge of the Software Development Life Cycle (SDLC). Most importantly, someone who is excited about identifying bugs and errors. Does that sound like you? Then you may be the missing piece our team is looking for.

The Job:

• Design and develop automation scripts and ensure scripts are executable on Jenkins.
• Contribute and work with QA Engineers to maintain and update existing test scripts.
• Define and improve testing practices, tools, and processes with the goal of verifying new features and preventing regressions.
• Monitor and ensure each change achieves its business KPI on production.
• Mentor quality assurance junior team members, including conducting training sessions, test reviews, and other methods necessary to help them advance their knowledge in quality assurance.
• Report issues and risks discovered to your Superior / Quality Assurance lead in a clear manner so that risks are mitigated.

The Person:

• Bachelor’s Degree in Computer Science, Computing, Software Engineering, or a relevant major.
• At least 4 years of working experience in a quality assurance position.
• Proven hands-on experience in test automation frameworks and tools.
• Experience in SQL, including the ability to design and manipulate test data and validate stored testing procedures.
• Possesses a good understanding of the testing life cycle and Software Development Life Cycle.
• Strong analytical and problem-solving skills.
• Ability to work with minimal supervision and a commitment to the team's schedules and goals.
• Excellent communication skills.
• Proficiency in English, both spoken and written.

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.

Rentokil Initial adalah sebuah syarikat perkhidmatan perniagaan antarabangsa yang mempunyai lebih dari 66,000 rakan sekerja di 70 buah negara.

Kami berusaha untuk melindungi orang ramai dan meningkatkan taraf kehidupan yang lebih baik, contohnya dengan mengawal makhluk perosak dan meningkatkan mutu kebersihan.

Kami pakar dalam bidang kami dan melabur dalam latihan, sains, inovasi dan teknologi.

Mendengar dan bertindak di atas maklum balas adalah sebahagian daripada budaya kami untuk menyokong rakan sekerja dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan adalah hak asasi semua rakan sekerjanya.

Kami terapkan nilai-nilai Perkhidmatan, Hubungan dan Kerja berpasukan yang kami telah tanam ke dalam diri rakan-rakan sekerja kami di seluruh dunia.

Ketahui dengan lebih lanjut di careers.rentokil-initial.com

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis kawalan makhluk perosak seperti semburan, pewasapan, dan pemasangan perangkap untuk menghapus dan mengawal pembiakan lipas, semut, anai-anai, nyamuk, tikus, lalat, kekaltu, dan haiwan-haiwan perosak yang lain.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran bertaraf UPSR atau ke atas. Sijil UPSR/PMR/SPM (mana-mana yang tertinggi) dalam versi asal (original) mesti dikemukakan semasa menghadiri temuduga.
• Berumur antara 21 dan 40 tahun (41 tahun ke atas masih boleh dipertimbangkan sekiranya mempunyai pengalaman di dalam industri yang berkaitan).
• Lesen D dan/atau GDL yang sah.
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.
• Pengambilan pekerja asing bergantung kepada kelulusan pihak berkuasa tempatan dan tertakluk pada permohonan visa mereka sendiri.

Sangat Diingini Jika Anda:

• Mempunyai sifat ingin belajar. Pengalaman tidak diperlukan kerana latihan insentif akan disediakan.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

Ganjaran dan Faedah

• Gaji pokok yang menarik, pelbagai jenis elaun dan insentif (bergantung kepada prestasi anda).
• Fleksibiliti dan kepercayaan untuk menggunakan van syarikat bagi tujuan kerja. Kad petrol juga disediakan.
• Insurans kemalangan, nyawa, dan kemasukan hospital.
• Faedah rawatan pesakit luar.
• Faedah rawatan mata dan gigi.
• Caruman KWSP, PERKESO & SIP.
• Pakaian seragam percuma (baju, seluar, topi, t-shirt, sarung kaki, kasut keselamatan, dan alat keselamatan kerja).
• Telefon bimbit dan/atau kad sim untuk kegunaan kerja (bagi yang berkelayakan).
• Pelbagai anugerah berkenaan kecemerlangan kerja, aktiviti korporat, dan inisiatif untuk kebajikan pekerja.

Anda akan dialu-alukan oleh rakan-rakan sekerja yang ramah, mantap, berdaya saing, bermotivasi tinggi, dan fokus untuk mencapai matlamat dan hasil.

Jadi, tunggu apa lagi? Ayuh, mari sertai pasukan kami dengan MEMOHON SEKARANG!

Peluang Sama Rata

Rentokil Initial percaya dalam menyokong semua pekerja dengan menyediakan peluang yang sama dan mengelakkan diskriminasi. Kami juga memberi penekanan kepada kepelbagaian di tempat kerja. Ini bermaksud, kami serius untuk mewujudkan persekitaran yang inklusif yang menerima perbezaan setiap individu, menghargai kekuatan mereka dan memberikan peluang kepada semua rakan sekerja untuk mencapai potensi penuh mereka. Adakah anda ingin menyediakan perkhidmatan profesional yang bernilai untuk komuniti anda? Adakah anda yakin yang anda mampu melakukan kerja ini dengan baik? Mohonlah hari ini!

Lokasi cawangan ini:

Rentokil Initial (M) Sdn Bhd.  No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp QA Supervisor with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Quality Assurance Specialist with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Quality Assurance Manager with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Senior Quality Assurance with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Quality Control Inspector with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire