Total 11 research associate job vacancies in memphis tennessee

RC430023176

Lead Retail Customer Service Associate

1573 UNION AVEMemphisTennessee38104

FXO: Individual Contributor Retail

Full time

FXO: Any (United States of America)

POSITION SUMMARY: 

The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.  The Lead Consultant’s  time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders;  operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
• Manages production flow to ensure all production orders are done right and on time
• Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
• Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
• Sets up complex orders and performs multiple tasks at the same time
• Responsible for ensuring quality during and after production process
• Ensures communication among shifts
• Coordinates pick-up and delivery of customer orders
• May provide leadership to team members on an assigned shift
• Assists in the training of store team members
• Collates, sorts and organizes customer orders
• Operates the Point of Sale terminal (POS), handles financial transactions and makes change
• Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
• Follows instructions of supervisors and assists other team members in performing store functions
• Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
• Secondary responsibility for coordination of all shipping related services and activities, to include:
• Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
• Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
• Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High school diploma or equivalent education
• 2+ years of specialized experience
• Excellent verbal and written communication skills
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management (QDM)

• (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
• Suggests areas for improvement in internal processes along with possible solutions
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
• Applies Quality concepts presented at training during daily activities
• Supports FedEx Office Quality initiatives

EEO Statement
 

FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant  on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

For more information, click here.

About us

Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.

OVERVIEW: ROLES & RESPONSIBILITIES

Sales Associates are required to:

• SERVICE
  • Support a team selling Store environment that delivers a fashion focused Lane Bryant Experience for our Guest
  • Demonstrate selling, incentive and product knowledge strategies
  • Drive store goals with each segment
  • Build Guest Loyalty by team selling Pants, Cacique and Credit
  • Support event execution
  • Cover Sales Floor and Fitting Room at all times
  • Maintain awareness of all sales promotions
  • Effectively handle multiple Guests and projects

• EXECUTION
  • Partner with Store Leadership Team to execute floorsets to visual brand standards
  • Replenish Sales Floor as needed
  • Execute Store Maintenance checklists (neat, clean and tidy) including Service Desk
  • Responsible for contributing to the efforts to prevent shrink and safety awareness

• TALENT
  • Own training and self development

QUALIFICATIONS

• Strong communication and customer service skills
• 1 year of specialty retail experience
• High school diploma required

PHYSICAL REQUIREMENTS

• Ability to reach, push, pull, stand, squat and bend for up to 4 hours or longer as necessary.
• Ability to use common tools.
• Able to operate computerized register system.
• Must be able to meet store banking requirements and to respond to store alarm problems, as needed.
• Able to lift as much as 50 pounds.
• Able to climb an 8-foot ladder.

Location:

Store 4661-Countrywood Crsg-LaneBryant-Memphis, TN 38119

Position Type:

Regular/Part time

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 

Note to Applicants:  Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law. 

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Sales Associate do?

If you want to be at the beat of the Five Below pulse, our part-time Sales Associates get right in the middle of all store action. Perfect candidates have an undying passion for delivering amazing customer service, while also driving high sales results. Key traits include having amazing people and selling skills, a keen eye for ensuring merchandise is on the floor in an organized fashion, keeping the floor stocked-up flawlessly and providing super smooth transactions at the register.  

How do they do it?

The sales associate embraces and lives the Five Below Value!  These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer:  Put the customer first and make a difference in people’s lives

Unleash Passion:  Check your ego at the door and do what you say you will do

Hold the Penny Hostage:  Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible:  Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career:  Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

RESPONSIBILITES:

• Adheres to all standard operating procedures and policies
• Responsible for cash handling procedures
• Reviews and responsible for all corporate communications applicable to their assigned area
• Assists in merchandising procedures
• Responsible for maintaining assigned area
• Sets and maintains Market Plan and other merchandise directives
• Assists with execution of company data integrity process
• Delivers exceptional customer service through personal contact with customers
• Interacts with and assists customers
• Assists in receiving and stocking procedures
• Unloads merchandise from trucks
• Checks in shipments
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Stages merchandise for the sales floor
• Packs out merchandise
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
• This job description is not all inclusive.   Additional responsibilities will be determined by the General Manager, as dictated by store needs.

• Standing entire shift

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers and coworkers on the telephone and face-to-face in the store. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise

QUALIFICATIONS:

• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Sales Associate do?

If you want to be at the beat of the Five Below pulse, our part-time Sales Associates get right in the middle of all store action. Perfect candidates have an undying passion for delivering amazing customer service, while also driving high sales results. Key traits include having amazing people and selling skills, a keen eye for ensuring merchandise is on the floor in an organized fashion, keeping the floor stocked-up flawlessly and providing super smooth transactions at the register.  

How do they do it?

The sales associate embraces and lives the Five Below Value!  These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer:  Put the customer first and make a difference in people’s lives

Unleash Passion:  Check your ego at the door and do what you say you will do

Hold the Penny Hostage:  Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible:  Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career:  Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

RESPONSIBILITES:

• Adheres to all standard operating procedures and policies
• Responsible for cash handling procedures
• Reviews and responsible for all corporate communications applicable to their assigned area
• Assists in merchandising procedures
• Responsible for maintaining assigned area
• Sets and maintains Market Plan and other merchandise directives
• Assists with execution of company data integrity process
• Delivers exceptional customer service through personal contact with customers
• Interacts with and assists customers
• Assists in receiving and stocking procedures
• Unloads merchandise from trucks
• Checks in shipments
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Stages merchandise for the sales floor
• Packs out merchandise
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
• This job description is not all inclusive.   Additional responsibilities will be determined by the General Manager, as dictated by store needs.

• Standing entire shift

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers and coworkers on the telephone and face-to-face in the store. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise

QUALIFICATIONS:

• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Sales Associate do?

If you want to be at the beat of the Five Below pulse, our part-time Sales Associates get right in the middle of all store action. Perfect candidates have an undying passion for delivering amazing customer service, while also driving high sales results. Key traits include having amazing people and selling skills, a keen eye for ensuring merchandise is on the floor in an organized fashion, keeping the floor stocked-up flawlessly and providing super smooth transactions at the register.  

How do they do it?

The sales associate embraces and lives the Five Below Value!  These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer:  Put the customer first and make a difference in people’s lives

Unleash Passion:  Check your ego at the door and do what you say you will do

Hold the Penny Hostage:  Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible:  Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career:  Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

RESPONSIBILITES:

• Adheres to all standard operating procedures and policies
• Responsible for cash handling procedures
• Reviews and responsible for all corporate communications applicable to their assigned area
• Assists in merchandising procedures
• Responsible for maintaining assigned area
• Sets and maintains Market Plan and other merchandise directives
• Assists with execution of company data integrity process
• Delivers exceptional customer service through personal contact with customers
• Interacts with and assists customers
• Assists in receiving and stocking procedures
• Unloads merchandise from trucks
• Checks in shipments
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Stages merchandise for the sales floor
• Packs out merchandise
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
• This job description is not all inclusive.   Additional responsibilities will be determined by the General Manager, as dictated by store needs.

• Standing entire shift

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers and coworkers on the telephone and face-to-face in the store. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise

QUALIFICATIONS:

• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Sales Associate do?

If you want to be at the beat of the Five Below pulse, our part-time Sales Associates get right in the middle of all store action. Perfect candidates have an undying passion for delivering amazing customer service, while also driving high sales results. Key traits include having amazing people and selling skills, a keen eye for ensuring merchandise is on the floor in an organized fashion, keeping the floor stocked-up flawlessly and providing super smooth transactions at the register.  

How do they do it?

The sales associate embraces and lives the Five Below Value!  These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer:  Put the customer first and make a difference in people’s lives

Unleash Passion:  Check your ego at the door and do what you say you will do

Hold the Penny Hostage:  Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible:  Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career:  Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

RESPONSIBILITES:

• Adheres to all standard operating procedures and policies
• Responsible for cash handling procedures
• Reviews and responsible for all corporate communications applicable to their assigned area
• Assists in merchandising procedures
• Responsible for maintaining assigned area
• Sets and maintains Market Plan and other merchandise directives
• Assists with execution of company data integrity process
• Delivers exceptional customer service through personal contact with customers
• Interacts with and assists customers
• Assists in receiving and stocking procedures
• Unloads merchandise from trucks
• Checks in shipments
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Stages merchandise for the sales floor
• Packs out merchandise
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
• This job description is not all inclusive.   Additional responsibilities will be determined by the General Manager, as dictated by store needs.

• Standing entire shift

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers and coworkers on the telephone and face-to-face in the store. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise

QUALIFICATIONS:

• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.

ERM is seeking a motivated Consulting Associate, Air Quality  to join our consulting team in Nashville, TN.  The successful candidate will work on a variety of interesting technical projects for clients in the manufacturing, technology, and other commercial sectors throughout the Heartland area. This is an excellent career opportunity to work with an expert consulting team on challenging environmental management projects for large industrial and global clients. Access to ERM's local and national Environmental, Air Quality, & Climate Change experts provides knowledge sharing of best practices across the industry and ongoing learning opportunities for our team.

ERM’s Air Quality and Environmental Compliance technical communities pursue and win highly innovative engagements for the most interesting clients, providing the full breadth of air quality and climate change services. With annual global sales in excess of $50 million, ERM’s Air Quality service area is one of the largest among its peers in our industry and is steadily growing at a double-digit pace. In North America alone, ERM has more than 300 dedicated air quality professionals assisting clients with projects as diverse as emissions and greenhouse gas reporting, to leading complex capital projects through the many hurdles associated with the NSR permitting program.

RESPONSIBILITIES:

• Conduct air quality analyses, assess regulatory compliance, and perform regulatory applicability evaluations.
• Develop complete and accurate air quality permits for Title V, PSD, and New Source Review compliance. Interact with local regulators to steward permit application review and issuance.
• Prepare TRI and other emission inventory reports; quantify air pollutant emissions and impacts.
• Evaluate air pollution control technologies, including technical and economic feasibility of air pollution control equipment.
• Implement climate change projects, such as greenhouse gas inventories, emission reductions, energy efficiency, public disclosure and verification.
• Assist clients with MACT compliance programs.
• Implement environmental compliance management systems and processes.
• Prepare recommendations and reporting of results.
• Perform environmental compliance audits and implement follow-up corrective actions to ensure compliance with federal, state, and local regulations.
• Perform multiple tasks within scope/budget/schedule expectations and ensure quality standards on project deliverables.
• Interact and maintain successful relationships with clients, ERM employees, and subcontractors.

REQUIREMENTS:

• BS in chemical, environmental, or mechanical engineering or related degree; MS and/or PE preferred.
• 0-2 years of direct consulting or industry experience involving Title V permitting; PSD, NSR, BACT, and/or MACT experience a plus.
• Demonstrated understanding of air emissions and emission reporting processes.
• Strong hands-on spreadsheet and database comprehension.
• Excellent written and verbal communication skills.
• Ability to succeed in a fast-paced consulting environment, handling multiple project assignments, meeting strict deadlines, and traveling to client facilities as needed.

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter. Based on review of these responses, shortlisted candidates will be invited for interviews.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Thank you for your interest in ERM!

What are the Major Duties of this Position?

Receives visitors, determines the nature of the requests, personally providing the information desired when it is of a routine or procedural matter, before referring them to the Associate Warden.

Maintains supervisor’s calendar, takes request for appointments with supervisor and staff. Serves as a liaison to the Associate Warden, personally processing requests.

Responsible for the preparation in draft and/or final form of material such as memoranda, letters, reports, requests, etc., as assigned. Along with all other correctional institution employees, incumbent is charged with

responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Starting at $49,023 Per Year (GL 06-07)

Tennessee Valley Healthcare System is a Level 1A, integrated tertiary healthcare system comprised of two hospitals, the Alvin C. York Campus in Murfreesboro, TN and the Nashville Campus in Nashville, TN. TVHS has 19 community based outpatient clinics located in Tennessee. The Deputy Associate Director for Patient Care Service (DADPCS) reports to the Associate Director for Patient Care Services (ADPCS). The DADPCS has the oversight responsibility for the provision of timely and continuous high quality and safe nursing care delivered to patients of TVHS. The DADPCS is accountable for providing primary assistant to the ADPCS assuming the role of the ADPCS in the absent of the individual. The DADPCS works collaboratively with the Clinical Service Chiefs, Administrative Service Chiefs, Nurse Managers and Nursing Leadership to achieve Healthcare System goals.
The major responsibility of the DADPCS is to ensure the development of a highly educated, innovative and motivated nursing staff that delivers high quality competent nursing care over all sites of care.
Demonstrates exceptional communication skills and role models transformations leadership skills.
Responsible for implementing a staffing model that meets standards, is cost effective and incorporates systems thinking.
Provides organizational leadership skills to develop and mentor a highly effective diverse workforce.
Supports the VA Performance Management System through accountability as assigned measures.
Is involved in strategic planning, resource allocation and program and policy development related to professional practices.
Ensures ongoing compliance with Accreditation Standards
Works effectively within an interdisciplinary framework and has excellent communication skills with staff at all levels of the VA and with Families and veterans.
(Administrative pay scale NG60)


Preferred Experience:

****include narrative describing qualifications listed in preferred experience noted above in your application documentation (resume, CV, cover letter, etc.)***** required

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 7:30 am -4:00 pm Monday -Friday. Based on the needs of the organization and will require travel to all sites in TVHS as needed.
Telework: Adhoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: May be authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

Starting at $198,008 Per Year (VN 5)

This vacancy will remain open until filled.

Duties include, but are not limited to:

• The Deputy, ACOS, Ambulatory Care position at the VA Memphis will encompass the breadth of clinical care, including inpatient consultation, outpatient clinic and management of the Service in addition to supervision of other LIP's, staff and trainees
  assigned to the Service.
• Ensures clinical care is delivered in accordance with hospital and VHA policy, meeting or exceeding community standards and VHA national benchmarks.
• Having primary responsibility for supervising other LIP's and staff in the Service, and for ensuring that staff are performing to the highest standards of clinical care excellence, time, efficiency, professional and ethical behavior.
• Ensures care of patients in both outpatient and inpatient settings are smooth, patient centric and safe. This includes, but is not limited to, collaboration and good communication with the Emergency Department, Subspecialty Services and/or Clinics admitting patients to the hospital and transitions to outpatient care.
• Supervises all operational aspects of the Service, including establishment of the highest clinical care standards, operations, and quality.
• Develops strong, collegial working relationships with other Service and Section Chiefs within the medical center (both clinical and administrative).
• Oversees the development and implementation of systems redesigns projects and quality improvements programs within the Service.
• Champions initiatives designed to improve overall quality using evidence-based medicine and peer review.
• Participates in clinical review process such as tort claims, peer reviews, management reviews and administrative activities, as directed by the Chief of Staff or designee.
• Participates as a Deputy, ACOS along with the Service Chief in the organization's continued accreditation readiness activities.
• Fosters a culture of transparency, communication, collegiality and patient centered interdisciplinary team work.
• Maintains current medical knowledge and technical skills and provides both leadership and documentation that all LIP's within the Service are competent with respect to current privileging within the Service. He/she is expected to maintain excellent diagnostic, judgmental, and therapeutic acumen in the care of Veterans receiving interventions.
• Maintain the clinical ability to perform full general clinical examinations on established or newly consulted patients in the clinics, on inpatient wards or in Emergency Department as needed.
• Promote the expansion of non-traditional care such as (but not limited to) CVT, electronic consultation (e-consult), group clinics, telephone clinics, secure messaging to improve access to care.
• Required to be eligible for a Faculty of appointment at UTHSC. VAMC Memphis is integrally involved in all teaching and research activities at the University. Teaching responsibilities may include resident mentorship during their inpatient rotations at the VA Memphis as well as outpatient clinic precepting, and other duties as assigned.
• Serving on facility, VISN, and National Committees and workgroups as appropriate.
• Overseeing professional and administrative activities within the assigned division including selection, orientation and continuing education of staff in collaboration with other Physician leaders.
• Other duties assigned.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment Incentive (Sign-on Bonus): May be eligible for highly qualified applicants.
Education Debt Reduction Program (Student Loan Repayment): This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more.

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

Work Schedule: Monday - Friday 8:00AM - 4:30PM

Starting at $250,000 Per Year (VM 15)

As the Temporary Associate Health System Director, the incumbent has top management of operation of the healthcare system. Incumbent is directly responsible for assigned operations and has direct line authority and leadership responsibility for administrative operation support services other duties include but not limited to:

• Incumbent participates on a day-to-day basis in top level executive discussions and decisions.
• Policy making and actions of all administrative functions and indirectly on all clinical matters related of the operations of the healthcare system.
• Review systems and associated requirements, and the general future trends of healthcare delivery systems.
• Incumbent participates on VACO construction and activation councils and committees and as required represents and serves as a surrogate of the Executive Director on all matters concerning activation.
• Responsible for external and internal communications on the projects and coordinates with the public affairs officer and medical media staff concerning all internal and external communications.
• He/she develops a communication plan that keeps all stakeholders up to date on project progress and frequently represents the Director at a variety of speaking engagements.
• Incumbent maintains an extensive working knowledge of Federal, agency and human resource management requirements and of the contributions and needs of widely diverse individuals and employee groups.
• Incumbent is responsible for ensuring fair, equitable and consistent application of all human resource policy, including merit promotion, position management and other employee relations activities. Incumbent works closely with the Human Resources Manager in ensuring the appropriateness of personnel actions.
• Incumbent assists the Director in relations with the congressional delegation concerning questions regarding the construction and activation projects, as well as care provided to constituents, procurement procedures, and construction/changes in the facility and program administration.
• Incumbent assists the Director as a liaison regarding issues and relationships with Vet Center, Information and Technology, Veterans Canteen Services, and Labor Organizations.
• Incumbent assists the Director as a liaison regarding issues and relationships with patients and families on patient care quality and timeliness of care

Work Schedule: Monday-Friday, 7:30am-4pm
Telework: ADHOC
Virtual: This is not a virtual position.
Position Description/PD#: Health Systems Administrator ( Temporary Associate Director) NTE 6 months/PD99902S
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Required
Travel: Tennessee Valley Healthcare System (TVHS) agrees to pay authorized travel expenses incurred while on detail - travel to and from TVHS, lodging, meals and incidental expenses (M&IE).

Starting at $136,908 Per Year (GS 15)