我們正在為馬來西亞最大的銀行之一尋找一名關係經理 Premier Wealth。作為 Premier Wealth 的客戶關係經理，您將提供全套投資產品和服務，以滿足富裕客戶的獨特需求。您的角色對於與高淨值 (HNW) 個人建立和維持牢固的關係至關重要，同時提供個人化的財務建議以支持他們的財富管理目標。

主要職責

1. 識別並培育新的商機以擴大客戶組合。
2. 推廣和銷售內部銀行產品和第三方投資服務。
3. 發展並維持與富裕客戶的密切關係，提供加值服務
4. 與其財務目標相符的投資解決方案。
5. 監督 Premier Wealth 的日常營運和行銷活動
6. 中心。
7. 在您的授權範圍內管理信貸申請和營運交易。
8. 依照註冊理財規劃師提供投資諮詢服務
9. (CFP) 指南和法規。
10. 確保遵守內部和外部規則，同時交付頂級客戶
11. 服務。

技能和資格

許可證： FIMM、PCE、CEILI、TBE（IPPC - 附加優勢）

經驗：至少 2 年銷售經驗，最好在銀行或金融服務環境中工作。

知識：對銀行和金融產品有廣泛的了解，能夠充分理解高淨值人士獨特的生活方式需求。

技能：

• 較強的人際關係建立能力，具有自信和自信的舉止。
• 富有創造力的思想家，以結果為導向，並積極主動地實現績效目標。
• 能夠在壓力下工作，在緊迫的期限內完成工作，並能夠獨立工作並在團隊中工作。
• 優秀的人際溝通和溝通能力。
• 管理客戶關係的平衡方法，確保客戶滿意度和業務成果。

可用地點：吉隆坡、雪蘭莪、檳城、霹靂州、柔佛、馬六甲、沙巴、砂拉越、芙蓉和彭亨

好處：

-銀行標準員工一流福利

[Bandar Bukit Jalil 的直接會計職位]

• 職位名稱：助理會計師/資深會計主管。
• 薪資：RM 4000-5000。
• 地點：吉隆坡武吉加里爾鎮 (Bandar Bukit Jalil)。

招募公司

該公司是一家上市公司的子公司，是一家專門從事商旅支援服務的前瞻性組織。二十多年來，他們一直在馬來西亞提供優質的專職豪華轎車服務以及出租和駕駛汽車租賃業務。目前，他們正在尋找具有會計資格的候選人加入財務團隊，以管理位於吉隆坡郊區武吉加里爾的組織的全部會計和財務職能。

工作角色

該職位是財務部內的全職永久職位。

任職者將支援財務部的日常會計職能。主要職責是管理全套帳目並準備財務和管理報告。

主要職責：

*月末管理帳目製作，包括損益表、資產負債表和現金流量預測。

*管理應計費用、預付款、折舊和零用現金月日記帳。

*每月關鍵分類帳資產負債表和損益表的對帳。

*維護會計記錄和資料庫。

候選人簡介和屬性

我們正在尋找擁有 ACCA 或 CIMA 專業資格的女性候選人或入圍者。具有會計學士學位的候選人將得到適當考慮。

要考慮擔任此職位，候選人必須精通英語口語和書面語，並精通國語和普通話。

我們將考慮居住在武吉加里爾附近 25 公里半徑範圍內的候選人，其中包括金拉拉蒲種、舊巴生路、大城堡、蕉賴、史里肯邦安和加影等地。

如何申請

我們感謝有抱負的候選人在申請前閱讀我們的這則廣告。您可以透過JOBSTORE線上申請，點擊下面的申請連結按鈕「申請」提交您的履歷。

或者，有興趣的候選人可以透過我們的電子郵件直接將您的履歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

CHRISJAC提供更多職缺。要了解有關CHRISJAC可以提供的所有職業機會的更多信息，請訪問我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

Responsibilities

 Move inventory and materials across facilities

 Process inventory for delivery

 Sort, organize and store inventory in the proper location

 Package items and label correctly

 Scan delivered items and ensure quality

 Report damaged or missing inventory to supervisors

 Update logs and documentation for inventory processing

Requirements

1. Minimum SPM cert

2. Minimum 1 year experience in relevant field

3. Good command in English and Malay

4. Knowledge of using computer

Job Type: Contract

Contract length: 12 months

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave

職責

 在設施之間移動庫存和材料

 處理交貨庫存

 將庫存分類、組織和存放在適當的位置

 正確包裝物品並貼上標籤

 掃描交付的物品並確保品質

向主管報告損壞或遺失的庫存

 更新庫存處理的日誌和文檔

要求

1. 最低SPM證書

2. 至少1年相關領域經驗

3. 良好的英語和馬來語能力

4. 電腦使用知識

工作類型：合約制

合約期限：12個月

津貼和福利

• 津貼（旅費、交通費等）
• 事假

About Us
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology, such as Custom API, trading systems, and data science, enable easy access to financial services that were previously inaccessible or difficult to understand.

Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About the Role
We are seeking an organized and proactive Assistant Manager, Human Resources to support our HR department in various functions while working closely with the HR Manager. The ideal candidate will be responsible for assisting with recruitment, employee relations, performance management, and other HR operations to ensure the smooth functioning of the company’s workforce. This role requires excellent communication skills, strong organizational abilities, and a deep understanding of HR processes.

• Assist in the recruitment process, including job postings, screening resumes, conducting interviews, and managing onboarding for new hires.
• Support employee relations activities by addressing employee concerns, assisting with conflict resolution, and maintaining positive work culture.
• Manage and update employee records, ensuring compliance with company policies and legal requirements.
• Assist in the administration of performance management systems, including evaluations, feedback sessions, and development plans.
• Coordinate training and development initiatives to ensure continuous employee growth. Support payroll processing and benefits administration.
• Assist in implementing HR policies, procedures, and best practices.
• Participate in HR projects as required, including employee engagement surveys and wellness programs.
• Ensure adherence to labor laws and regulations within the organization.
• Provide administrative support to HR management, including preparing reports, handling inquiries, and managing HR documentation.
• Collaborate closely with the HR Manager to align HR strategies with organizational goals and ensure effective communication across the department.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3-4 years of experience in HR or a related role.
• Strong knowledge of HR policies, labor laws, and best practices.
• Excellent communication, interpersonal, and organizational skills.
• Ability to handle confidential information with discretion.
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and HR management software.
• Problem-solving skills and a proactive approach to handling HR issues. Preferred Qualifications:
• Certification in Human Resources (e.g., SHRM-CP, PHR) is a plus.
• Experience in payroll management and benefits administration.

Why Join Us?

At Bjak, we believe our people are our greatest asset. Joining as our CPO offers:

• The opportunity to shape the future of a fast-growing organization impacting millions across ASEAN.
• A dynamic and inclusive environment where innovation thrives.
• Competitive compensation, benefits, and growth opportunities.

Responsibilities:

1. Project Initiatives & Executions on systems management
   • Provide & coordinate Planning Process/Systems/Logics enhancement proposal to improve current and future business, across supply chain functions
   • Cooperate with Central Planning System team and others related Planning systems to setup Proof of Concept, Business Requirement documents, Conceptual Design Documents, User Acceptance Test scripts, Project trackers and Exit Criteria.
   • Leading effective communication to deploy the production plan from Planning system into execution.
   • Provide training on End-to-End Production Planning Process to all stakeholders, especially the upstream process and downstream process, to ensure the alignment.
2. Supply Chain Planning Systems (CP: Central Planning & peripheral systems)
   • Establish & enable effective improvement of End-to-End Planning process & systems with well-trained team resource.
   • Setup effective communication process loops to interact with CP system team to ensure system and process execution performance meeting the company objectives.
   • Provide both technical and soft skill training to team members.
3. Data governance
   • CP & input systems (BIPOS, CCapTool, HPU etcs) data quality & IT initiatives coordination.
   • Plant(Code) Extensions (Oversee & governance SAP/Oracle systems exceptional data maintenance request from various teams– currently under HCL support)
4. Team development
   • Career & leadership personalities development roadmap, on personal strengths & potentials
   • Conduct periodically one-on-one communication with team members
   • Cross-team product, process & system/data knowledge update session within CP & IT organization.

Overall Responsibilities to support TMM Flooring in executing TM strategies and functions as below:

• Identify key market segment for development in line with current market trend.
• Project proposals, including follow-up activities.
• Selected presentation & training both internally and externally.
• Support marketing activities of TM Flooring.
• Support specification & sales team with TM related activities, project follow-up
• Manage Key Account as and when required.

• Oversee, develop, and manage detailed integration plans of new acquisitions and investments into the Group for non-solar business.
• Drive continuous improvement across the portfolio of acquired companies and their synergy with the Group's core business activities.
• Work closely with cross-functional teams (finance, operations, HR, IT, legal) to ensure successful and timely integration of acquired companies.
• Monitor integration progress and resolve any issues that arise to ensure smooth transitions.
• Evaluate the performance and strategic fit of acquired companies within the broader organizational goals of the Group, making adjustments as needed.
• Provide insights and recommendations to senior leadership regarding strategic adjustments and areas for further investment or divestment.
• Collaborate with business unit leaders, functional department heads and senior management to ensure alignment and effective execution of integration strategies.
• Track and report on the realization of synergies and benefits post-acquisition, ensuring that they meet or exceed projections.
• Act as the primary point of contact for internal and external stakeholders regarding post-acquisition integration and portfolio management.
• Prepare and present regular updates on post-M&A portfolio performance, including integration progress, financial results, and operational improvement.

• Bachelor's degree in business administration, engineering or other relevant fields.
• Proven experience in a smilar role, preferably in Corporate Strategy, M&A and Business Development.
• minimum 5 years of working experience.
• Customer oriented, independent and good interpersonal skills.
• Proficient in Microsoft Office.
• Ability to work independently and as part of a team in fast paced environment.
• Passionate to learn, able to work systematically, demonstrate accountability.
• Required language(s): Bahasa Malaysia, English.
• Possess own transport.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role

We are in search of an accomplished Product Manager with a fervor for crafting customer-centric products. Join our dynamic and fast-paced environment, collaborating with cross-functional teams to conceive, create and launch products that align with the company's vision and strategy.

Key Responsibilities:

• Cultivate a profound understanding of the customer experience, identifying product gaps and devising innovative solutions to bolster market share, enhance customer journey and fuel growth.
• Garner support for the product vision internally and externally, cultivating strong relationships with key partners.
• Formulate pricing and positioning strategies for products.
• Translate the product strategy into meticulous requirements and prototypes.
• Prioritize and define product activities, considering their impact on the business and customers.
• Collaborate closely with engineering teams to ensure swift time-to-market and resource optimization.
• Spearhead product launches, coordinating efforts with the public relations team, executives, fellow product management colleagues.
• Assess promotional plans to ensure alignment with the product line strategy and effective message conveyance.
• Champion the product, serving as its evangelist to heighten awareness and comprehension.
• Represent the company by engaging with customers, seeking feedback on company products and services.

• Demonstrated experience in product management or as an associate product manager.
• A proven track record of successfully managing all facets of a product's lifecycle.
• Proficiency in devising product and marketing strategies, with an adeptness in articulating recommendations to executive leadership.
• A solid technical background with hands-on experience or comprehension of software development and web technologies.
• Exceptional problem-solving abilities, coupled with a willingness to dive into tasks.
• Proficiency in collaborating with cross-functional teams within a matrix organizational structure.
• Superb written and verbal communication skills.
• Preferably, an MS/BS degree in Computer Science, Engineering, or a related field.

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

The purpose of the HR Manager role is to lead and execute people strategies that drive employee engagement, organizational effectiveness, and business growth. This role is pivotal in integrating HR initiatives across various functions to ensure a cohesive and impactful people management approach. By leveraging IKEA's culture and values, the HR Manager will optimize talent management, enhance the employee experience, and support IKEA's mission of creating a better everyday life for the many people.

Through strategic leadership and firsthand guidance, this role will translate Country People Strategies into local actions, provide HR advice to leaders, and foster an environment where IKEA's values are a living reality. As a key contributor to both the Store Management Team and the Country People Group, the HR Manager will play a crucial role in shaping the business and people growth of IKEA Malaysia.

• Lead the Store HR team and serve as a key contributor to the Store management team, providing HR subject matter expertise and strategic guidance.
• Translate the Country People Strategy and Ikano Retail principles into an actionable local HR plan to establish IKEA as the employer of choice.
• Oversee the entire employee lifecycle, focusing on:
  • Developing and implementing a local recruitment strategy to ensure a diverse talent pool that aligns with the store's Primary Market Area demographics.
  • Managing succession planning and talent development, including creating development programs for high-potential employees.
  • Fostering a continuous learning and development culture using the IKEA learning staircase model.
  • Implementing effective onboarding and offboarding processes.
• Ensure competitive and fair remuneration practices to attract and retain talent while managing staff costs in line with targets and budgets.
• Lead salary review processes and utilize HR data analytics to optimize related processes, such as payroll, timekeeping, and staff planning.
• Implement and analyze employee surveys (VOICE) and assist functions in translating results into actionable improvement plans.
• Promote knowledge sharing, internal mobility, and a commitment to Ikano Retail's overall success across the organization.
• Develop and implement diversity and inclusion initiatives to foster a more inclusive workplace.
• Ensure compliance with national labor laws, regulations, and agreements while maintaining positive relationships with unions and works councils, where applicable.

• Develop and execute comprehensive sales strategies to achieve revenue targets, collaborating closely with the sales and marketing teams, and different business units.
• Build strong relationships with key stakeholders, understanding their energy needs and providing tailored solutions to several geographical markets.
• Work closely with engineering teams to customize energy storage solutions based on client requirements and project specifications, like a Product Manager.
• Prepare detailed proposals, technical presentations, and product demonstrations to showcase the benefits and capabilities of our energy storage solutions.
• Conduct market research and analysis to identify new opportunities and stay updated on industry trends and competitor activities.
• Support project implementation by coordinating with internal teams and external partners to ensure successful deployment and integration of energy storage systems.
• Front deal structuring, quotations and all other proposal development activities.
• Work with Marketing department to develop new strategy in the business proposal and added services for business growth.
• Responsible for full-fledged activities inclusive of Sales & Marketing and Customer Service Support.
• Act as the bridge between clients and the internal project development team to understand commercial and technical needs per customer requirements.
• Provide technical support for review/preparation of proposals, including customer meeting during project development stage.
• Lead on project budget control with detailed BQ understanding and possible cost improvement with value engineering for C&I projects.
• Participate in project tendering task force team to lead on commercial part for tender submission.

• Minimum 5 years of work experience in Engineering preferably Electrical or Renewable Energy (RE) industry

• Preferably 2 years and above experience in RE Industry and/or Energy Storage (BESS) business
• Good communication skills   
• Strong commercial and technical understanding of the RE business
• Proficient in Microsoft Excel, PowerPoint and Project
• Ability to multitask and perform effectively within tight deadlines
• Based in Malaysia office, but willing to travel/relocate for projects across Southeast Asia countries  

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Summary:
We are seeking a highly skilled and driven Investment Portfolio Manager to oversee and optimize investment portfolios by conducting thorough market research, financial modeling, and strategy implementation. This role involves identifying investment opportunities, managing risks, and ensuring portfolio performance aligns with organizational objectives. The ideal candidate will bring experience from equity research, investment banking, hedge funds, private equity, or related fields, coupled with a strong foundation in financial analysis and valuation.

Key Responsibilities:

Portfolio Management:

• Develop and implement tailored investment strategies to maximize returns within the defined risk framework.
• Regularly review and adjust portfolio allocations in response to market trends and opportunities.
• Manage day-to-day asset trading and ensure alignment with strategic goals.

Research and Analysis:

• Conduct detailed industry and company-specific research, including due diligence and channel checks.
• Build and maintain advanced financial models for company valuation and performance tracking.
• Report on economic, industry-specific, and market developments to inform investment decisions.

Relationship Management:

• Build and maintain relationships with sell-side analysts, sales representatives, and research associates.
• Attend conferences and industry events to expand knowledge and networks.
• Support communication with clients, stakeholders, and internal teams, delivering clear and insightful recommendations.

Risk and Compliance:

• Identify and mitigate risks associated with portfolio assets.
• Ensure compliance with relevant regulatory and ethical standards.
• Uphold the highest levels of professionalism, integrity, and excellence in all tasks.

Innovation and Strategy:

• Assist in creating and innovating unique investment strategies based on emerging trends.
• Participate in developing solutions that contribute to broader organizational goals, including sustainability and technological advancements.

Performance Monitoring and Reporting:

• Track portfolio performance and prepare detailed reports for internal and external stakeholders.
• Contribute to quarterly and annual updates, providing insights on risk, opportunities, and investment adjustments.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field (CFA or MBA is a plus).
• Minimum 1+ years of experience in equity research, investment banking, hedge funds, private equity, or a similar role.
• Advanced financial modeling and business analysis skills.
• Strong understanding of financial markets, investment strategies, and valuation methodologies.
• Exceptional analytical, critical thinking, and decision-making skills.
• Proficiency in financial software and tools for research and modeling.

Preferred:

• Experience in managing client relationships and communicating complex concepts effectively.
• Familiarity with regulatory frameworks and compliance requirements.
• Entrepreneurial mindset and ability to adapt in a dynamic environment.
• Knowledge of tax implications of investment decisions and portfolio adjustments.

• Competitive salary and performance bonuses.
• A collaborative, high-performance work environment focused on innovation and impact.
• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Flexible working hours & arrangement, Casual work attire

• Lead the Operations & Maintenance (O&M) aspects of the Interconnection Facility (IF) for Utility-Scale Solar projects.
• Design and implement an effective maintenance plan on medium and high voltage systems as well as related power quality/telecontrol/telemetering/ICT system.
• Present O&M perspective in reviewing relay protection scheme and control design during construction and operation phase.
• Serve as an expert on transmission-related market design and regulatory issues, monitor key developments, and provide recommendations in these areas.
• Setup and lead a technical team consist of engineer and chargeman to respond to electrical breakdown at Interconnection Facility (IF) while ensuring compliance on Service Level Agreement.
• Communicate effectively with authorities, engineering consultants, competent persons, contractors, vendors and clients during projects phase and service warranty period.
• Develop maintenance procedures related to 6.6kV up to 132kV equipment while ensuring compliance with Health, Safety, and Environment legislation.
• Review project technical information and installation quality prior to Defect Liability Period and service warranty.
• Verify all the maintenance outcomes performed by technicians and contractors. Ensure that the countermeasures applied are in accordance with the standards, procedures and specifications allowed.
• Gather information on design failure, installations quality, or materials quality issue, and provide constructive feedback to Project Management team for future improvements.

• Possess at least 7 years of working experience in the development or operation of Interconnection Facility (IF) up to 132kV.
• Possess a Bachelor's Degree in Electrical Engineering or equivalent, or
• Certified competent person by Suruhanjaya Tenaga in 33kV or 132kV discipline.
• Expert in protection co-ordination studies and configuration of major relay brands approved for by TNB for Utility-Scale Solar Interconnection Facility.
• Experience with commissioning SAT/FAT activities including secondary injection test.
• Experience in secondary and primary designs of medium and high voltage equipment, including protection, metering, automation, power quality, and ICT.
• Excellent analytical, problem solving and decision-making skills.
• Customer oriented, independent, and good interpersonal skills.
• Good in communication, and excellent verbal and written in Bahasa Malaysia and English.
• Able to work on weekend and public holiday if required.
• Possess valid driving license D, and able to travel to remote areas.

NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement, and solutioning.

Responsibilities

• Support team in managing in-market complex customer queries, build apt hypothesis and bring prompt resolution with data support and effective communication.
• Work closely with in-market Consulting, Analytics & Insights team, Operations and Data Science, Global customer Service Centre to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes.
• Create an environment to encourage and drive solution mindset and to leverage best practices.
• Enhance servicing efficiencies through planning and execution of client engagement model to attain acceptable client (NPS) satisfaction scores.
• Measure emerging issues and quality trends, flag out areas of improvement regularly, and share with respective teams for improvement.

• Serving mainly to the needs of the Group CEO whilst direct reporting to the CEO Office Manager.
• Manage the Group CEO's complex schedule, including coordinating meetings, travel arrangements and event planning.
• Act as the primary point of contact for internal and external stakeholders, effectively managing inquiries and requests.
• Build and maintain strong relationships with internal and external stakeholders, including senior executives, clients and partners.
• Prepare and review documentation, such as correspondence, reports and presentations.
• Conduct research and prepare materials for meetings, presentations and decision-making processes.
• Assist the Group CEO at meetings, e.g. taking minutes and preparing refreshments as needed.
• Handle travel arrangements for the Group CEO such as such as flights, accommodation and ground transportation.
• Manage travel and expense reimbursements.
• Maintain accurate records and files.
• Involving and assisting in the day-to-day operations of the CEO Office by supporting the administrative works.
• Any other tasks as may be required by the Group CEO and the CEO Office Manager.
• Ensure at all times strict confidentiality of the job function and information that is confidential in nature.

• At least 1 year of experience as a Personal Assistant to a senior executive.
• Comprehensive understanding of office management systems and applications.
• Exceptional planning and time management skills.
• Excellent verbal and written communication skills.
• Discretion and confidentiality.
• A qualification as a PA is advantageous.

• Coordinate and manage all tenant fit-out and reinstatement between internal and external parties.
• Monitor and review submission of tenant design for full compliance with IPC Shopping Centre’s standard on design guideline, local legislation requirement and Ikano risk requirement, while adhering to fit-out schedule.
• Close liaison with leasing and facilities management on new tenant as well as tenant’s change request.
• Review and manage continuous improvement with respect to Standard Operating Procedure (SOP) i.e. Fit-Out Manual, relevant forms / checklist.
• Incumbent is to be fully accountable on all aspects of tenants’ fit-out works (from receiving of update from leasing, design submission until renovation work at site) while adhering to accomplishing within the stipulated challenging timeline.
• Responsible for fit-out gap finding and remedy closure amid pre-opening inspection.
• Sourcing of quotation, preparation of purchase order and invoice submission to Finance for ad-hoc works which are related to landlord provision.
• To keep up-to-date filing of fit-out related matters.
• Handling of contractor work permit approval, documentation and filing.
• Key person representative of the company on fit-out related matters between the company and the tenant.
• Other ad-hoc assignment as required.

About the job

IKEA Malaysia is seeking a passionate Human Resource Manager who play a pivotal role in translating Ikano Retail’s global people strategy into actionable plans that drive business success and elevate the co-worker experience, working closely with the Retail Manager to ensure that HR strategies are effectively implemented and aligned with business priorities, collaborate with Store HR Managers to drive impactful people initiatives across IKEA Malaysia stores, ensuring alignment with the overall strategy while adapting to local needs.

Your assignment

• Develop and implement a forward-looking Country People Strategy that aligns with business goals, drives organizational transformation, and ensures market leadership.
• Work closely with the global HR team to design and implement strategic initiatives across key areas, including Rewards & Benefits, Talent & Organizational Development and Co-worker Experience.
• Drive the HR agenda for IKEA Malaysia stores in close collaboration with Store HR Managers, ensuring the seamless execution of the people cycle, HR initiatives, and action plans.
• Collaborate with cross-functional teams to integrate HR strategies into broader business operations, ensuring alignment and synergy in achieving business objectives.
• Establish and maintain a compelling EVP that positions IKEA as the employer of choice in Malaysia’s retail market, ensuring our brand resonates with top talent.
• Lead the design and implementation of innovative talent strategies.
• Build and sustain a high-performance culture through a strong performance management framework and learning and development programs.
• Ensure compliance with Malaysian labor laws, Ikano Retail policies, and HR standards.
• Lead the charge on Diversity, Equity, and Inclusion (DEI), embedding these principles across all people and business operations.
• Contribute to the development of the HR team by sharing innovative HR practices and insights gained from the Malaysian market, strengthening the organization’s collective knowledge.
• Serve as a trusted advisor and strategic partner to the Retail Manager, IKEA Malaysia, and the Malaysia Management Team, providing insights and recommendations that drive business success.
• Lead change management initiatives to ensure smooth transitions during restructuring, market expansions, or operational changes.
• Utilize HR technology and data analytics to optimize decision-making, improve workforce efficiency, and measure the success of HR initiatives.

This position will be responsible for delighting clients around Asia Pacific through delivering retail measurement insights and analysis.

Main responsibilities include:

• Delight client stakeholders through retail measurement and consumer panel insights for a regional headquarter of a global client
• To help drive positive Net Promoter Score across the APAC region and HQ for the client
• Partner with the local NIQ market teams to elevate the customer engagement
• Contribute to regional industry and strategic thought leadership
• Collaborate on transforming the client experience with more efficiency of insights through Discover and embracing the NielsenIQ Service Model
• Support Account Development to identify revenue leads to help drive further growth

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

This role focuses to perform the HR services-related tasks (eg. HR administrative, recruitment, learning/training development, HR service desk etc.) in timely manner. Candidate should be able to think out of the box and challenge the existing process to ensure continuous improvement.

• Establish a strong rapport with hiring managers to understand their strategic staffing needs and fill vacancies in a timely manner.
• Work with hiring managers to develop job descriptions and requirements, post advertisements in a variety of job platforms
• Review online applications, evaluate qualifications of both internal and external candidates, conduct interviews to analyse candidate experience and fit, coordinate pre-employment tests as needed, verifying references.
• Manage candidate interview results and selection decision with hiring manager. Provide candidates feedback on interview results as appropriate.
• Complete reference check and background checks on selected candidates, as requested.
• Liaise between new hires and human resources, ensuring submission of all documentation required.
• Be proactive, think strategically, and network early in search of stellar candidates for all positions.
• Recommend system improvements to current recruitment processes to ensure streamlined, cost effective, high quality services are provided to hiring managers.
• Track applicant flow, maintain pipeline of qualified candidates for future consideration, help collect and analyse recruitment data.
• Build and maintain database of qualified professionals to rapidly respond to talent management needs.
• Represent Bjak with professionalism, enthusiasm and energy to sell the organization to prospective candidates.
• Conduct informational interviews with potential candidates. Solicit and prioritize internal referrals.
• Proactive use of social media, Facebook, Linkedin etc.

• Bachelor's degree or relevant experience HR Certification, ideally Bachelor’s Degree in Human Resources/Business/Social Sciences/Psychology field
• Bi-lingual proficiency in Bahasa Malaysia and English
• Quality driven – in communications and all system transactions
• 5+ years' experience in Human Resources
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise training managers and employees
• Strong organizational, critical thinking and communications skills
• Attention to detail and good judgement

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Marketing Manager – Malaysia, you will play a key role in driving the success of our Malaysian operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

To take responsibility as part of the goods flow team for the completion of the replenishment process in the most efficient, commercial and safe way possible before the store opens. In addition, secure the goods flow operations necessary for preparing/picking orders for customers.

• Contribute to the highest goods availability for customers by the correct and on-time execution of the store goods flow tasks.
• Perform effectively the store goods flow operation and administrative tasks.
• Work according to inventory and administrative guidelines to maintain the data integrity of the inventory in order to maximise product availability for customers.
• Commit to all IKEA health, safety and security rules and requirements, and actively help colleagues to prevent any incidents involving co-workers, customers, equipment and building.
• Contribute to optimised goods flow operations in the store.
• Be available to support colleagues in the department and other areas of the store when required.

Reporting to Head of Sales Excellence of Region AA, you will play an important role of providing the analysis on how we can make our distribution in the market becomes more effective and efficient. You will need to come up with a model and framework on how we want to expand our distribution in the region that can support our long-term growth target.

The distribution framework must support our country sales organizations across Asia, Middle East and Africa in engaging with our customers, which based on strategic partnerships, supported by data you developed our performance-based distribution partnerships.

The responsibility of this role will be as below :

• Analyse sales data in the region Asia, Middle East and Africa on channel mix and provide recommendations to optimize our go to market approach for the region.
• Develop overall go to market approach for the region based on the analysis above.
• Define leading measures and KPIs to the approach and framework.
• Monitor the progress of the approach and make necessary actions to make sure the approach is working.
• Work closely with cross function team, include commercial team (sales and marketing) in both the region and countries, legal and compliance team.

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

Bjak is dedicated to providing access to affordable and sustainable financial services for people across ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Through our flagship platform, Bjak.com, we help millions of people find insurance policies that offer the best value and coverage tailored to their needs.

Our commitment to innovation is driven by our investments in cutting-edge technologies such as Custom API, blockchain, trading systems, and data science. This enables us to make financial services more accessible, transparent, and easy to understand—services that were once out of reach for many.

At Bjak, we excel at navigating complex regulatory landscapes and have developed some of the most innovative financial products globally. We're on a mission to transform how people in ASEAN engage with financial services.

Job Summary

We are seeking a proactive and hands-on Customer Experience & Admin Operations Manager/Team Lead to oversee and streamline our customer service and administrative functions. This role requires someone with a strong "can-do" attitude, who is not only capable of leading a team but also comfortable rolling up their sleeves to get involved in daily tasks when needed. The ideal candidate will be detail-oriented, proficient in Excel for reporting and analysis, and passionate about improving both customer experiences and operational efficiency.

Key Responsibilities:

Customer Experience Management:

• Lead and manage the customer service team to provide high-quality support and engagement.
• Develop and implement customer service strategies that drive satisfaction and loyalty.
• Actively handle customer queries and issues when needed, especially during peak times or escalations.
• Monitor and analyze customer feedback to identify areas for improvement.
• Develop and enforce service level agreements (SLAs) and key performance indicators (KPIs) for the team.
• Resolve escalated customer issues promptly and professionally.
• Train and mentor team members to deliver exceptional service.

Admin Operations Management:

• Oversee day-to-day administrative operations, including office management, record keeping, and inventory control.
• Be hands-on with administrative tasks when required, such as managing office supplies, preparing reports, or organizing company documents.
• Implement and refine administrative processes to ensure operational efficiency.
• Coordinate with cross-functional teams to manage office supplies, equipment, and contracts.
• Ensure compliance with company policies and procedures in all administrative activities.
• Prepare reports and presentations on operational metrics for management.
• Support the finance and HR departments with administrative tasks, as needed.
  

Team Leadership:

• Manage and motivate a team of customer service and administrative staff, fostering a positive and collaborative work environment.
• Set team goals, conduct performance evaluations, and provide ongoing feedback.
• Identify training needs and facilitate skill development for the team.
• Create and manage team schedules, ensuring adequate coverage for customer service and administrative tasks.
• Step in and provide direct support during peak periods or in case of staff shortages.

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Proven experience (5+ years) in customer service, administration, or operations roles, with at least 2 years in a leadership capacity.
• Strong leadership and people management skills, with a "doer" or "can-do" attitude and the ability to take a hands-on approach when necessary.
• Proficiency in Microsoft Excel for data analysis, reporting, and operational metrics.
• Excellent communication, problem-solving, and conflict-resolution abilities.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• High level of attention to detail and organizational skills.

Preferred Quality:

• Experience in process improvement and operational efficiency initiatives.
• Familiarity with data analysis and reporting tools.
• Experience working within a startup or fast-growing company environment.

At our company, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental and vision benefit
• Strong learning and development plans for your career growth
• International work environment and flat organization