Required Work Experience for Senior Project Engineer:

1. Chemical Manufacturing Experience:

At least solid 5-7 years of experience in the chemical or petrochemical manufacturing industry.

Hands-on experience with chemical plant operations, process engineering, and plant equipment.

2. Project Management:

Proven track record in managing large-scale capital projects (e.g., plant expansions, upgrades, or new process installations).

Experience with budgeting, scheduling, and cost control for engineering projects.

3. Process Engineering:

In-depth knowledge of chemical process optimization, troubleshooting, and process flow improvements.

Strong ability to analyze and solve complex engineering problems related to manufacturing processes.

4. Equipment and Facility Design:

Experience with designing and commissioning chemical manufacturing plants or major plant equipment.

Proficiency with AutoCAD, SolidWorks, or other design tools for equipment layout and system designs.

5. Team Leadership and Collaboration:

Demonstrated leadership experience, including managing teams of engineers, contractors, and vendors.

Ability to work in a cross-functional team environment with departments like procurement, quality control, and production.

6. Regulatory Compliance:

Experience ensuring that all engineering activities meet environmental and safety regulations.

Familiarity with Hazard and Operability Study (HAZOP) and other risk management techniques in chemical plants.

7. Stakeholder Communication:

Strong communication and reporting skills to liaise with stakeholders, including senior management, contractors, and plant operators.

Ability to present technical details and project progress in clear and concise reports.

8. Continuous Improvement:

Experience leading continuous improvement initiatives within a manufacturing environment.

9. Construction and Commissioning:

Experience in overseeing construction, installation, and commissioning of chemical plant projects.

Knowledge of EPC (Engineering, Procurement, and Construction) contracts and project delivery.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

Job Responsibilities:

• Coordinating project schedules, resources, equipment and information.
• Liaising with clients to identify and define project requirements, scope and objectives.
• Monitoring the daily progress of projects.
• Providing detailed updates to Project Manager or other stakeholders.
• Ensuring team members have the supplies and resources they need to complete their assigned tasks on time and within their budget limits.
• Operate AutoCAD software and draw in 2D drawings and isometric view
• Create and maintain comprehensive project documentation, plans and reports.
• Planning meetings and organizing project logistics.
• To ensure that clients’ needs are met as projects evolve.
• To perform any other duties as and when required.

Skills Required:

• Excellent verbal and written communication skills are essential to work closely with team members and managers, and effectively manage problems as they occur.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications and AutoCAD. 

Requirements:

• Possess Degree in Civil Engineering or equivalent.
• At least 1 years working experience as a Project Coordinator or similar role.
• Fresh graduate is encourage to apply

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Personal development opportunities

Job Summary:

We are seeking an experienced Project Manager to join our Business Team, focusing on the operation of a mobile social casino game (online table game) for the global market, with a specific emphasis on the Taiwan market. The ideal candidate will have a strong background in project management, mobile gaming, and data analytics, with a keen understanding of social gaming trends, particularly in Southeast Asia.

Key Responsibilities:

1.Project Planning and Execution:

• Plan, execute, and deliver mobile social game projects, ensuring alignment with business objectives.
• Develop plans with timelines and track business progress based on performance in marketing and sales KPIs.

2.Market Analysis and Strategy:

• Conduct market research and analysis to identify trends, customer preferences, and the competitive landscape.
• Collaborate with teams to develop strategies tailored to the Taiwan market, increasing user engagement and satisfaction.

3.Cross-Functional Collaboration:

• Work closely with the operational team and other departments to ensure cohesive and effective project execution.
• Facilitate communication and collaboration to meet project milestones efficiently.

4.Performance Tracking and Reporting:

• Establish key performance indicators (KPIs) to measure project success and user engagement.
• Analyze game performance and user feedback to drive continuous improvement.
• Data Analytics and Fair Play Maintenance:
• Analyze game data and apply insights to meet operational service needs.

Qualifications:

1. Strong understanding of mobile social gaming (online table games) dynamics and market trends.
2. Proven ability to manage cross-functional teams and drive projects to successful completion on time.
3. Excellent communication, negotiation, and stakeholder management skills.
4. Korean natives preferred (Supports work-permit) : Language proficiency in both English and Mandarin is preferred

Perks & Benefits

• Allowance (MeSals & Transportation)
• Casual dress code
• Free snacks / Happy hours
• Personal leave
• Open culture
• Personal development opportunities
• Game Room - PS5 & Nintendo DS

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Job Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with the client and all stakeholders.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.

Job Requirement:

• Proven working experience as a project manager in the information technology sector
• Experience in project management, with the ability to lead project teams to completion
• Understanding of formal project management methodologies and best practices
• Excellent communication skills, both written and verbal
• Strong interpersonal and team leadership skills
• Able to complete projects in a timely manner and manage budgets effectively
• Demonstrable problem-solving skills in project management
• Strong organizational skills with attention to detail and the ability to multitask
• Ability to manage multiple projects simultaneously
• Proficiency in Microsoft Office tools
• Knowledge and certified in ITIL, PMP and PMBOK
• Proficiency in project management tools and software, including Asana and Microsoft Project

Interested candidates, please submit your resume to lillianlim@karunasarawak.com  or contact our HR, Lillian, at 016-8868836 for information / interview appointments.

Perks & Benefits

• Employee equity
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with the client and all stakeholders.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.

Job Requirement:

• Proven working experience as a project manager in the information technology sector
• Experience in project management, with the ability to lead project teams to completion
• Understanding of formal project management methodologies and best practices
• Excellent communication skills, both written and verbal
• Strong interpersonal and team leadership skills
• Able to complete projects in a timely manner and manage budgets effectively
• Demonstrable problem-solving skills in project management
• Strong organizational skills with attention to detail and the ability to multitask
• Ability to manage multiple projects simultaneously
• Proficiency in Microsoft Office tools
• Knowledge and certified in ITIL, PMP and PMBOK
• Proficiency in project management tools and software, including Asana and Microsoft Project

Interested candidates, please submit your resume to lillianlim@karunasarawak.com  or contact our HR, Lillian, at 016-8868836 for information / interview appointments.

Perks & Benefits

• Employee equity
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Description

We are a company with diversified interest. In line with our expansion, the following

positions are required on an urgent basis: Project Supervisor (Electrical), Kuala Lumpur

You will play an important role in:

• Plan resources for all site works
• Liaise and establish conductive working relationship with the Director/management
• -To organise and coordinate the works of the contractors
• To be successful in this role, you will need to have:
• Minimum 1 ~ 2 years working experience in this field
• Candidates with wireman certificate holder are preferable.
• Able to work under minimum supervision
• Ability to coordinate and interact with consultant, contractor, and sub-contractor
• Fresh graduates are welcome to apply

We offer attractive remuneration and fringe benefits. What are you waiting for? We shortlist a

lot of candidates who put that extra effort! You also can directly email resume to us at

aesbjobs@outlook.com or call (Miss Jane / Miss Emily) at 03 79812337 or 012 2151337

(Miss Jane). We will be in touch with you soon.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with the client and all stakeholders.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.

Job Requirement:

• Proven working experience as a project manager in the information technology sector
• Experience in project management, with the ability to lead project teams to completion
• Understanding of formal project management methodologies and best practices
• Excellent communication skills, both written and verbal
• Strong interpersonal and team leadership skills
• Able to complete projects in a timely manner and manage budgets effectively
• Demonstrable problem-solving skills in project management
• Strong organizational skills with attention to detail and the ability to multitask
• Ability to manage multiple projects simultaneously
• Proficiency in Microsoft Office tools
• Knowledge and certified in ITIL, PMP and PMBOK
• Proficiency in project management tools and software, including Asana and Microsoft Project

Interested candidates, please submit your resume to lillianlim@karunasarawak.com  or contact our HR, Lillian, at 016-8868836 for information / interview appointments.

Perks & Benefits

• Employee equity
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with the client and all stakeholders.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.

Job Requirement:

• Proven working experience as a project manager in the information technology sector
• Experience in project management, with the ability to lead project teams to completion
• Understanding of formal project management methodologies and best practices
• Excellent communication skills, both written and verbal
• Strong interpersonal and team leadership skills
• Able to complete projects in a timely manner and manage budgets effectively
• Demonstrable problem-solving skills in project management
• Strong organizational skills with attention to detail and the ability to multitask
• Ability to manage multiple projects simultaneously
• Proficiency in Microsoft Office tools
• Knowledge and certified in ITIL, PMP and PMBOK
• Proficiency in project management tools and software, including Asana and Microsoft Project

Interested candidates, please submit your resume to lillianlim@karunasarawak.com  or contact our HR, Lillian, at 016-8868836 for information / interview appointments.

Perks & Benefits

• Employee equity
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

- Planning of project work schedule.

- Coordinate with other trades and produce ACMV shop drawings.

- Working closely with consultant and client.

- Provide technical support, troubleshooting, and training to the project team and customers.

- Testing and commissioning of ACMV systems after installation.

- Assist project manager in procurement.

- Managing project budget.

- Managing site supervisor.

- Attend all site meetings and inspections with relevant parties at site

- Should have positive thinking, good attitude and willingness to learn

Requirements:

- A bachelor's degree in mechanical engineering or a related field

- At least 1-3 years of experience in air conditioning project engineering or management

- Excellent communication, interpersonal, and leadership skills

- Proficiency in MS Office, AutoCAD, and other relevant software

- A willingness to travel and work on-site as needed

- Fresh graduates are welcome to apply

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

- Planning of project work schedule.

- Coordinate with other trades and produce ACMV shop drawings.

- Working closely with consultant and client.

- Provide technical support, troubleshooting, and training to the project team and customers.

- Testing and commissioning of ACMV systems after installation.

- Assist project manager in procurement.

- Managing project budget.

- Managing site supervisor.

- Attend all site meetings and inspections with relevant parties at site

- Should have positive thinking, good attitude and willingness to learn

Requirements:

- A bachelor's degree in mechanical engineering or a related field

- At least 1-3 years of experience in air conditioning project engineering or management

- Excellent communication, interpersonal, and leadership skills

- Proficiency in MS Office, AutoCAD, and other relevant software

- A willingness to travel and work on-site as needed

- Fresh graduates are welcome to apply

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

- Planning of project work schedule.

- Coordinate with other trades and produce ACMV shop drawings.

- Working closely with consultant and client.

- Provide technical support, troubleshooting, and training to the project team and customers.

- Testing and commissioning of ACMV systems after installation.

- Assist project manager in procurement.

- Managing project budget.

- Managing site supervisor.

- Attend all site meetings and inspections with relevant parties at site

- Should have positive thinking, good attitude and willingness to learn

Requirements:

- A bachelor's degree in mechanical engineering or a related field

- At least 1-3 years of experience in air conditioning project engineering or management

- Excellent communication, interpersonal, and leadership skills

- Proficiency in MS Office, AutoCAD, and other relevant software

- A willingness to travel and work on-site as needed

- Fresh graduates are welcome to apply

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Description

• Assist to handle day-to-day administration tasks/activities.
• Assist in general administration duties such as data entry, organisation of files, documents, and other co-ordination duties.
• Assist in preparing words, powerpoint and excel documents.
• Assist with preparing company events.
• Provide support in resolving any administrative problems.
• Undertake ad-hoc related tasks as assigned.
• Good motivation with a strong desire to take on new challenges and learn as much as possible.

Requirements:

• Willing to work in Bandar Kinrara Puchong
• 5 days working a week
• Working Hour 8.30am - 6pm
• Prefering in Female

Benefit

• Allowance RM 800 - 1000 per month
• Have the opportunity to secure employment with us after completing industrial training, depending on performance, abilities and attitude.

• Identify and direct the execution of marketing activities for the assigned portfolio or businesses to achieve growth opportunities, market share and profit objectives in line with the overall commercial priorities.
• Formulate initiatives and recommend actions across all funnels of marketing mix; including cohesive multichannel marketing strategy, distribution channel management and lifecycle development tactics for new and existing customers; to build a sustainable competitive advantage
• Identify new target segments and develop opportunities within the Aeon customer base to improve customer conversions, increase product holding and cross-sell initiatives as well as support efforts to generate better qualified digital leads.
• Understand and propose plans to drive/improve customer migration for Aeon suite of digital product and services.
• Pursues and support the development of strategic partnerships, alliances and relationships as part of business continuity.
• Keep abreast with consumer trends & marketing best practices and maintains a deep understanding of the demographics, psychologies, and behavioural drivers of Aeon brand’s customers through regular comparative reporting, market research and data analysis of internal customer data set.
• Support the organization’s annual operating plan through the review of formulated strategies & key action plans as well as monitoring of Division KPI, budget, sales forecast and planning process.
• Identify the effectiveness and impact of current initiatives and incorporate learning from benchmarking into future plans through operative tracking and analysis of key achievable goals.
• Update senior management on business direction, performance and initiatives on a monthly basis through the routine publishing of board papers and other management reports/ presentation materials
• Coordinate activities between departments to ensure that key projects are completed on schedule.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Key Responsibilities:

Sales ;

• • Lead Generation: Identify and target potential customers through market research, networking, and prospecting activities.
  • Sales Presentations: Present products and services to clients, effectively communicating value propositions.
  • Relationship Management: Build and maintain strong, long-term relationships with existing and potential clients.
  • Sales Target Achievement: Meet or exceed sales targets and KPIs as established by the company.
  • Negotiations & Closures: Negotiate contracts, pricing, and terms with clients to close deals.
  • Customer Feedback: Gather feedback from clients to understand their needs and refine sales strategies.

Marketing ;

• • Campaign Development: Plan, design, and execute marketing campaigns across various channels (digital, print, social media, etc.).
  • Market Research: Analyze market trends, customer preferences, and competitor activities to adjust strategies.
  • Collaborate with Digital Marketing Department and other related team.
  • Brand Promotion: Increase brand awareness and visibility by executing brand-building initiatives.
  • Digital Marketing: Implement and manage digital marketing strategies, including SEO, SEM, email marketing, and social media advertising.
  • Event Planning: Organize and manage promotional events, trade shows, and client meetings.
  • Reporting and Analysis: Track and analyze the effectiveness of marketing campaigns and sales performance. Provide regular reports to management.

Perks & Benefits

• Commission and bonus
• Allowance (Transportation claims to site event or related to sales activities)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS Contribution

Job Responsibilities :

• Exceed sales targets with a focus on generating new business and developing existing customers
• Acquire new customers by cold calling, networking, and using various Social Media platforms
• Closing Sales Target set by company 
•  Identify plan and develop new business opportunities, strategies, sales, marketing ideas
• Create new leads and expand services into key markets
• Educating and providing professional consultations and recommendations to customers
• Develop relationships with key accounts and customers to drive the business forward
• Conducting business reviews to ensure client satisfaction
• Working closely with Pre-Sales and Technical team to progress key account
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status

Job Requirements :

• Hunter mentality, always hungry for new sales opportunities
• With Sales Experience in IT Field
• Prospecting & cold calling experience
• A driven personality and eager to explore new business opportunities
• Good communication & listening skills to understand a customer’s needs
• 2-3 Year Experience in Business Development or Sales
• Ability to speak and write good English is a must
• Forward thinking, open-minded confident and self-motivated

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

We are a company with diversified interest. In line with our expansion, the following

positions are required on an urgent basis: Project Supervisor (Electrical), Kuala Lumpur

You will play an important role in:

• Plan resources for all site works
• Liaise and establish conductive working relationship with the Director/management
• -To organise and coordinate the works of the contractors
• To be successful in this role, you will need to have:
• Minimum 1 ~ 2 years working experience in this field
• Candidates with wireman certificate holder are preferable.
• Able to work under minimum supervision
• Ability to coordinate and interact with consultant, contractor, and sub-contractor
• Fresh graduates are welcome to apply

We offer attractive remuneration and fringe benefits. What are you waiting for? We shortlist a

lot of candidates who put that extra effort! You also can directly email resume to us at

aesbjobs@outlook.com or call (Miss Jane / Miss Emily) at 03 79812337 or 012 2151337

(Miss Jane). We will be in touch with you soon.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Aweplus Cx Transformation Sdn Bhd is working with a global legal technology application firm seeking customer service background professionals to assist global clients with various complicated applications. 

This position of ‘Case Management Specialist’ is the major point of contact and support for our international clients. This position requires you to instruct, assist, and communicate with clients to prepare all the relevant documents for their applications. You also need to review the documents and relevant evidence submitted by them.

Qualifications & experience

• Bachelor's degree and at least 1 year of experience in customer service/client management/paralegal (or related fields)
• Strong attention to detail and great time management
• Outstanding client service professionalism
• High degree of self-motivation and ability to work independently under tight deadlines
• Excellent English skills (MUET Band 4 or IELTS 7.0 and above)
• Ability to work in a fast-paced environment to manage complex and dynamic demands.
• Proficiency in Mandarin (reading and writing) is a plus

Tasks & responsibilities

• Evaluate client background and provide suggestions that best fit individual client's needs and goals before processing their cases
• Review multiple types of documents and evidence and provide instruction and feedback
• Reply to client messages regarding their application materials and timeline

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture

Pre-Contract:

• Prepare detailed cost estimates, tender documentation, and bills of quantities.
• Support bid evaluations and assist in finalizing contracts with vendors and subcontractors.
• Develop and manage project budgets, ensuring cost-effectiveness.

Post-Contract:

• Monitor project costs and prepare financial reports, including claims and variation orders.
• Evaluate contractor claims and handle progress payment certification.

Pre-Contract:

• Prepare detailed cost estimates, tender documentation, and bills of quantities.
• Support bid evaluations and assist in finalizing contracts with vendors and subcontractors.
• Develop and manage project budgets, ensuring cost-effectiveness.

Post-Contract:

• Monitor project costs and prepare financial reports, including claims and variation orders.
• Evaluate contractor claims and handle progress payment certification.
• Manage final accounts and project close-out documentation.

Project Administration Responsibilities:

• Maintain project schedules, track progress, and report updates to stakeholders.
• Handle project-related documentation, including contracts, purchase orders, and meeting minutes.
• Coordinate with clients, contractors, and internal teams to ensure seamless communication.
• Organize project meetings and prepare detailed reports for management.
• Monitor compliance with safety standards, project specifications, and quality assurance requirements.

Any additional responsibilities/ tasks as delegated by the Management as needed.

Manage final accounts and project close-out documentation.

Project Administration Responsibilities:

• Maintain project schedules, track progress, and report updates to stakeholders.
• Handle project-related documentation, including contracts, purchase orders, and meeting minutes.
• Coordinate with clients, contractors, and internal teams to ensure seamless communication.
• Organize project meetings and prepare detailed reports for management.
• Monitor compliance with safety standards, project specifications, and quality assurance requirements.

Any additional responsibilities/ tasks as delegated by the Management as needed.

Perks & Benefits

• Personal development opportunities

Job Description :

• Implementing sales objectives and strategies for the company’s range of products and services in your responsible region/area.
• Formulate sales strategies in a defined regional territory and achieve annual sales target.
• Demonstrating and presenting products
• Establishing new business and maintaining existing customers
• Assist in tracking sales activities & enquiry status.
• Assist in compiling analyzing and presenting sales & marketing data to higher management for review.
• Support sales in developing and executive of marketing plan for the company’s sales & marketing activities.
• Assist in prospect canvassing for targeted list.
• Responsible for managing and servicing new and existing clients (corporate)
• Independently develop database of potential clients for sales expansion.
• Carry out various sales activities for higher sales achievement
• Improve Sales pipelines by maintaining good customer relationship
• Others duties as require by sales manager as directed from time to time.

Requirements :

• Fluent in English & Malay.
• Fresh graduates are welcome
• Self-motivated, Positive Attitude & Good Networking skills
• Must possess own transport
• 1- or 2-years working experience in Office Automation or IT industry is added advantage.

Benefit :

• Bonus pay-outs to all our performing employees
• An attractive basic + commission + allowances + incentive provided + Incentive Trip
• EPF & SOCSO
• Comprehensive training & support are given to new hires, we are providing product & soft skill training.
• Medical coverage
• Attractive salary
• Additional Commission provided for this position
• Transportation Allowance provided
• Handphone Allowance provided
• Long Service Appreciation to staff
• Five (5) working days a week

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

職責和權限：

1. 為接收物品簽發銷售訂單，為收集物品簽發交貨單

2. 將所有相關項目的資料輸入電腦系統（UBS/SQL）

3. 維護並正確填寫及記錄文件

4.與司機和顧客互動，回答疑問並提供協助

5.根據生產進度和客戶要求安排每日發貨

6. 保持進度和生產的更新和準確記錄

7. 完成上級指示的任何其他任務和指派

津貼和福利

• 津貼（旅費、交通費等）
• 事假
• 有薪培訓和發展

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor