Responsibilities:

• Handle all e-commerce platforms related to new product listings, promotional mechanics, traffic acquisition, sales and conversion.
• Drive the sales performance of the e-commerce platforms to achieve KPIs.
• Communicate with other departments on visual and content preparation for e-commerce platforms.
• Collaborate with the supply chain for demand planning to ensure smooth order fulfillment.
• Provide monthly analysis reports on sales, campaigns, and performance.
• Ensure a positive and consistent customer experience across all e-commerce platforms by addressing issues promptly and implementing feedback.
• Manage relationships with agencies to ensure timely participation in platform campaigns, effective ad budget allocation, and live streaming events.
• Coordinate with in-house live hosts and external affiliates for the TikTok affiliate program.
• Run a livestream as a Live Host on online platforms.
• Sell, promote, and explain on products during livestream.
• Support warehouse team in operations when necessary.
• Perform any ad-hoc tasks as assigned by the superior.

Requirements:

• Possess at least a Bachelor’s degree, Professional Degree in Marketing, Business, E- Commerce or equivalent.
• Have at least 1-3 years working experience in e-commerce.
• Experience in digital marketing is an added advantage.
• Ability to analyse data and derive actionable insights to optimise e-commerce strategies.
• High level of accuracy and attention to detail in managing product listings, campaigns, and reports.
• Demonstrate a self-starter mentality with the ability to handle multiple tasks simultaneously and a strong sense of urgency.
• Be a creative and strategic thinker with a strong customer orientation.
• Exhibit a sense of ownership and pride in performance and its impact on the company’s success.
• Show discipline in the execution and follow-up of campaigns.

Perks & Benefits

• Contractual bonus
• Performance bonus
• Free snacks
• Company trips
• Medical insurance
• Gym facilities

職責：

• 處理與新產品清單、促銷機制、流量取得、銷售和轉換相關的所有電子商務平台。
• 推動電商平台銷售業績，實現KPI。
• 與其他部門溝通電商平台的視覺和內容準備。
• 與供應鏈合作進行需求規劃，以確保訂單順利履行。
• 提供有關銷售、活動和績效的月度分析報告。
• 透過及時解決問題並實施回饋，確保在所有電子商務平台上提供積極且一致的客戶體驗。
• 管理與代理商的關係，以確保及時參與平台活動、有效的廣告預算分配和直播活動。
• 與內部直播主持人和外部附屬機構協調 TikTok 附屬計劃。
• 在線上平台上以直播主持人的身分進行直播。
• 在直播中銷售、推廣和解釋產品。
• 必要時支援倉庫團隊的運作。
• 執行上級指派的任何臨時任務。

要求：

• 至少擁有學士學位、行銷、商業、電子商務專業學位或同等學歷。
• 擁有至少1-3年電子商務工作經驗。
• 數位行銷經驗是一個額外的優勢。
• 能夠分析數據並得出可行的見解以優化電子商務策略。
• 在管理產品清單、活動和報告方面具有高度的準確性和對細節的關注。
• 展現積極主動的心態，能夠同時處理多項任務和強烈的緊迫感。
• 成為具有強烈客戶導向的創意和策略思想家。
• 對業績及其對公司成功的影響表現出主人翁意識和自豪感。
• 在活動的執行和後續行動中表現出紀律。

津貼和福利

• 合約獎金
• 績效獎金
• 免費零食
• 公司旅行
• 醫療保險
• 健身設施

Role

The focus of a Senior Sales Executive is on achieving results that are aligned with the overall organization and our strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the Senior Sales Executive role at Expeditors. Our Senior Sales Executives are focused on driving business development on our larger, more strategic accounts.

The Senior Sales Executives orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district offices and Expeditors network. The job environment is flexible, constantly changing, and provides growth opportunity, recognition and reward for the achievement of business results. This position reports to the District Sales Manager.

Responsibilities and Job Scope  

• Manage a designated list of Named Accounts in an assigned territory and demonstrate success at closing new logo and new business based on established new logo/new business revenue expectations. Demonstrate extensive knowledge of potential customers and competitors in this area.
• Timely data entry in our Customer Relationship Management tool.
• Orchestrate customer / Expeditors network relationship and collaborate with regional Product, Service, Geo, and Knowledge Management resources.
• Participate in the creation of value-added solutions for customers’ logistics needs, including supporting diagrams and cost-benefit calculations.
• Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection.
• Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge.
• Working knowledge of industry trends and forecasts.
• Take on additional assignments, as required supporting company needs.

• Team management including capacity management, associate development.
• Overall KPI and target tracking and reporting, e.g. competition share, contract  coverage.
• Escalation management within the responsible area
• Implementation of global- and categorical- sourcing strategies and supplier management.
• Implementation of global- and regional- management strategies and KPIs.
• Develop the regional material field strategy to support global strategy.
• Internal customer management, particularly early involvement.
• Ensure the team to follow purchasing processes, signature rules, compliance requirements.
• Contract management for the responsible area.
• Supplier Relationship Management for the responsible area (including KPIs, audits).

JOB DESCRIPTION​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display, and merchandise garments to maximize selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack, and label merchandise with security tags.

•Support customer purchases and returns in the register.

Scope of Position

The focus of Sales Operations is to optimize the effectiveness of the district sales team by providing support to the District Sales Team and Manager. The Sales Operations candidate must have a desire to become an expert in sales fundamentals and process, and the drivers of results for their Sales team.

Using strong communication skills and deadline management, sales operations will effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope, and have the ability to perform in a challenging and fast-paced environment. This role provides growth opportunity, recognition and reward for the achievement of business results. Position gains great insight to moving into a field Sales position if desired.

Reports to District Sales Manager

Key Deliverables

These are the minimum results expected from Sales Operations:

1. Manage monthly delivery of key reports to the District Sales Manager.
2. Manage weekly sales meetings, as directed by the District Sales Manager.
3. Organize sales events to drive existing and new customer engagement.
4. Ensure updated marketing materials are accessible to Sales team and create customer-focused PowerPoint presentations from various marketing material. Work with CHQ-Marketing team for customized content when needed.
5. Manage company visitors and arrange meeting schedules with sales team.
6. Deliver qualified sales leads to the team.
7. Deliver and coordinate bid response information requested by the local Sales team or the Expeditors network.
8. Provide rates and pricing support.
9. Attend training & development sessions to understand the requirements of Sales.
10. Organize training sessions related to Sales for your branch, as directed by the District Sales Manager.
11. Update CRM and ensure data integrity measurements are met for the branch.
12. Take on additional assignments, as required, in support of company needs.

The position aims to play a crucial role in driving sales growth and ensuring effective sales operations within the organization by supporting and collaborates with other departments to achieve sales targets, maintain strong customer relationships, and contribute to the overall success of the company.

Business Development

• Participate in development of business, sales planning, and growth strategies and develop Sales Proposal with sales pipeline to meet budget

• Develop and maintain a pipeline of potential customers by attending networking activities, conduct marketing activities, customer meetings, proposal development and customer presentations to deliver outstanding customer value

• Maintain awareness of competitor information and participate in industry association in accordance with company policy

• Collaborate with internal teams (engineering, product management) to develop proposals and present solutions that meet client needs.

• Ensure business sustainability via balancing of sales, profitability and collection.

Relationship Management & Account Management

• Develop and manage relationships with key accounts in the industrial automation industry.

• Maintain a deep understanding of customer needs/issues and ensure their satisfaction with solutions provided.

• Regularly engage with clients to assess their requirements and identify upselling or cross-selling opportunities.

• Manage and coordinate with key vendors and partners to gain competitive advantage through creation and development of customer in selected vertical markets.

Sales support

• Collaborate and work closely with Application Engineers to ensure smooth project development & implementation which may include risk assessment and provision of technical solutions to meet customers’ needs

• Manage the sales process to ensure customer requirements are properly qualified prior to investment of resources

• Diploma/degree in Engineering discipline (Mechatronics/Electrical)

• Knowledgeable in Windows applications (Word, Excel, Power Point)

• At least 3-years’ experience in Sales function

• Strong knowledge of automation solutions and their applications

• Excellent Interpersonal and Communication skills

• Experience in distribution sales or a related field is a plus.

• Knowledge of the industry and market trends

At Indirect Purchasing we are responsible for the global steering of the different Material Fields. We ensure proximity to our internal customers and regional markets through the worldwide presence of our Buyers. We define the Material Field and the Supplier Strategy and implement them by the persistent work of the IBTs (Indirect Material Bundling Teams). Hereby we realize bundling potentials on the highest level. We create additional values for our internal customers by early involvement and professional structuring of the purchasing process.

• Strategic purchasing for the assigned material field “Logistics & Packaging” mainly in the country’s MY, VN, AU, KR, TH, JP and SG  – Source to Contract
• Input to and implementation of global strategies for the category by ensuring process and compliance requirements
• Build effective stakeholder relationship management - e.g. operational logistics. Increase early involvement and project coordination
• Preparation and execution of tenders (RfI / RfQ)
• Design of Negotiation Strategy and execution under competition as well as w/o competition
• Preparation and approval of purchasing decisions / contracts in accordance with the signature regulations
• Manage suppliers to ensure timely deliveries and quality compliance, incl. data quality, evaluation, contract management,
• Ensure data quality and efficiency, by increasing the rate of automated orders (e.g. eCat, Scheduling Agreements)
• Interface towards internal customers and first contact person for Indirect Purchasing
• Alignment of neutral specifications