[PRIORITY HIRING]

• Position Title: Senior Accounts Executive.
• Salary: RM 4000-5500.
• Location: Bandar Bukit Jalil, WP Kuala Lumpur.
• Working hours: 9.00 AM-5.30 PM(Monday-Friday);9.00AM-1.00PM(Alternate Saturday)

About the hiring company

This company,a subsidiary of a public listed company, is a forward looking organization specializing in business travel support services. They have been in the business of providing quality chauffeured limousine services and hire-and-drive car rental for over three decades in Malaysia. Currently they are looking for accounting qualified candidates to become part of the Finance team to manage the functions of accounting and finance of the organization at Bandar Bukit Jalil in the outskirts of Kuala Lumpur. 

The job role

This role is full time permanent position reporting to Accountant within the Finance Department.

The incumbent will support the Accountant in the day-to-day accounting functions in the Finance Department. Main responsibilities will be to manage the accounting functions and preparation of financial and management reporting.

Key duties:

*Production of month end management accounts including P&L,balance sheet and cash flow forecasting.

*Management of accruals, prepayments, depreciation and petty cash month journals.

*Reconciliation of monthly key ledger balance sheet and profit and loss accounts.

*Maintain accounting records and database.

Requirements: Candidate Profile and attributes

We are looking for Malaysian candidate in age group 28-45. The candidate must possess minimum LCCI Diploma qualification in Accounting or at best a Bachelor degree or part qualified ACCA/CIMA.

To be considered for this role, candidates must be proficient in spoken and written English plus conversant in BM and Mandarin and very importantly willing and able to work at Bakit Jalil area.

HOW TO APPLY

We appreciate aspiring candidates read our this advertisement before applying. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.

Alternatively, interested candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

MORE JOBS FROM CHRISJAC

More job openings are available from Chrisjac. To learn more about all of the career opportunities that Chrisjac can offer, please visit our website at: www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

【國際物流即時工作】

• 職位：貨運代理行政主管。
• 薪資：RM2800-4000。
• 地點：八打靈再也 Kelana Jaya（每週工作 5 天）

Chrisjac Recruitment 目前正在與我們的長期企業客戶（著名的國際物流貨運代理）合作，尋找充滿熱情的貨運物流專業人士加入他們在八打靈再也強大而敬業的團隊。總部位於格拉那再也，巴生分公司以及多個海外代理商網絡，擁有專業的無紙化工作環境、最新的行業軟體（Cargowise）、非常穩定的以客戶為導向的員工團隊以及良好的市場聲譽。

職位描述：

貨運代理管理員充當國際和國內服務提供者之間以及更廣泛的業務範圍內的介面。

身為貨運代理管理員，您將在出口部門內緊密且支援的團隊環境中工作。總體而言，您將為指定的客戶群提供指導，指導他們完成無縫的運輸和物流流程，並成為內部部門和外部服務提供者之間的紐帶。

該職位將包括為所有拼箱客戶處理出口貨運，從貨運預訂、分配到最終交付以及向海外客戶接收貨物。

職責將涉及以下角色流程：

• 接收和處理貨運預訂。
• 與航運公司協調預訂。
• 與客戶、運輸公司和海外代理商聯絡和協調。
• 準備相關出口文件。
• 準備運費/運費，開立和開立發票。

候選人

理想的候選人應擁有約 2-3 年處理出口/進口部門的貨運運營經驗，包括最近在貨運代理或聯合裝載機中擔任出口運營角色的經驗。在這方面，對國際航運和國內運輸有深入了解的候選人將非常有利於填補這一職位。

該職位的成功候選人需要良好的溝通技巧、談判能力和準確理解資訊的能力，因為您將與各種利害關係人聯絡，共同為業務客戶提供所需的結果。

此職缺提供了一個與馬來西亞知名國際物流服務提供者之一結盟的絕佳機會。我們鼓勵符合上述標準的候選人申請並為您在物流行業的職業生涯做出積極的進展改變。

申請職位：

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。

或者，熱情的候選人可以透過我們的電子郵件直接將您的履歷轉發給CHRISJAC ： jobs@chrisjac.com.my

該職位立即可用，合適的候選人將立即被邀請參加面試。作為篩選過程的一部分，Chrisjac 將在申請後的一個工作週內聯繫合適的候選人，以安排在 Kelana Jaya 進行面試。

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

【優先招募】

• 職位名稱：資深會計主管。
• 薪資：RM 4000-5500。
• 地點：吉隆坡武吉加里爾鎮 (Bandar Bukit Jalil)。
• 工作時間：9.00 AM-5.30 PM（週一至週五）；9.00AM-1.00PM（隔週六）

關於招募公司

該公司是一家上市公司的子公司，是一家專門從事商旅支援服務的前瞻性組織。三十多年來，他們一直在馬來西亞提供優質的專職豪華轎車服務和租車服務。目前，他們正在尋找具有會計資格的候選人加入財務團隊，以管理位於吉隆坡郊區武吉加里爾的組織的會計和財務職能。

工作角色

該職位是全職永久職位，向財務部內的會計師報告。

任職者將支援會計師履行財務部的日常會計職能。主要職責是管理會計職能以及財務和管理報告的準備。

主要職責：

*月末管理帳目製作，包括損益表、資產負債表和現金流量預測。

*管理應計費用、預付款、折舊和零用現金每月日記帳。

*每月關鍵分類帳資產負債表和損益表的對帳。

*維護會計記錄和資料庫。

要求：候選人簡介和屬性

我們正在尋找28-45歲年齡層的馬來西亞候選人。候選人必須至少擁有 LCCI 會計文憑資格，或最多擁有學士學位或部分合格的 ACCA/CIMA。

要考慮擔任此職位，候選人必須精通英語口語和書面語，並熟悉國語和普通話，並且非常重要的是願意並能夠在 Bakit Jalil 地區工作。

如何申請

我們感謝有抱負的候選人在申請前閱讀我們的這則廣告。您可以透過JOBSTORE線上申請，點擊下面的申請連結按鈕「申請」提交您的履歷。

或者，有興趣的候選人可以透過我們的電子郵件直接將您的履歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

克里斯雅克的更多職位

Chrisjac 提供更多職缺。要了解有關 Chrisjac 可以提供的所有職業機會的更多信息，請訪問我們的網站： www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

[PRIORITY HIRING-IMMEDIATE JOB VACANCIES IN PETALING JAYA]

• Position: Freight Forwarding Executive.
• Salary: RM 2800-4000.
• Location: Kelana Jaya (5-day week), Petaling Jaya

Chrisjac Recruitment is currently working in collaboration with our long standing client, a reputable international logistics freight forwarder in seeking passionate and experienced freight logistics professional to join their strong and dedicated team in Petaling Jaya. With their head office at Kelana Jaya and several overseas agency network, they boast a professional paperless working environment, the latest industry software (Cargowise), a very stable team of customer oriented staff and an excellent reputation in the market place.

Job Description

The Freight Forwarding Executive functions as an interface between international and domestics service providers and within broader business.

As the Freight Forwarding Administrator, you will be working within a close and supporting team environment within the Export/Import department. Overall, you will be providing your assigned clients base guiding them through a seamless shipping and logistics process and be the link between both internal departments and external service providers.

The role will include handling export/import shipments for all LCL clientele, from freight bookings, allocations to final delivery and cargo received to clients overseas.

Duties will entail and involve the following role process:

-Receiving and processing bookings of shipments.

-Coordinating bookings with shipping liners.

-Liaising and coordinating with clients, shipping carriers and overseas agents.

-Preparing relevant export documentation.

-Preparing freight/shipping rates, raising and issuing invoices.

Requirements: The candidate

Malaysian preferable female in age group 25-40.

The ideal candidates should have some 1-2 years of freight operations experience within forwarding or with co-loader in the logistics industry. In this connection, candidate with understanding of international shipping and also domestic transport will be highly advantageous to fill this role.

The successful candidates for this role will require excellent communication skills and the ability to negotiate and accurate comprehend information is imperative as you will liaise with a variety of stakeholders to collectively produce the desired outcome for the business clients.

This opening presents an excellent opportunity to align oneself with one of the established international logistics service providers in Malaysia. Candidates who meet the criteria outlined above are encouraged to apply and make a positive progression change to your career in logistics industry.   

Apply for the job:

Interested candidates with the right experience and qualifications should read the relevant job/role descriptions outlined above. Having read this then you should forward your resume with your application for this job for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application.

Alternatively, passionate candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

This role is immediately available and suitable candidate(s) will be invited for interview promptly upon receiving the application. As part of recruitment screening process, Chrisjac will be contacting suitable candidates within one working week of application to arrange for in-person face-to-face meeting in Kelana Jaya.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

[優先招募-八打靈再也即時職缺]

• 職位：貨運代理主管。
• 薪資：RM2800-4000。
• 地點：八打靈再也 Kelana Jaya（每週工作 5 天）

Chrisjac Recruitment 目前正在與我們的長期客戶（著名的國際物流貨運代理）合作，尋找充滿熱情且經驗豐富的貨運物流專業人士加入他們在八打靈再也強大而敬業的團隊。他們的總部位於Kelana Jaya，並擁有多個海外代理商網絡，擁有專業的無紙化工作環境、最新的行業軟體（Cargowise）、非常穩定的以客戶為導向的員工團隊以及良好的市場聲譽。

職位描述

貨運代理主管充當國際和國內服務提供者之間以及更廣泛的業務範圍內的介面。

身為貨運代理管理員，您將在進出口部門內緊密且支援的團隊環境中工作。總體而言，您將為指定的客戶群提供指導，指導他們完成無縫的運輸和物流流程，並成為內部部門和外部服務提供者之間的紐帶。

該職位將包括為所有拼箱客戶處理進出口貨物，從貨運預訂、分配到最終交付以及向海外客戶接收貨物。

職責將涉及以下角色流程：

- 接收和處理貨運預訂。

- 與航運公司協調預訂。

-與客戶、承運商和海外代理商聯絡和協調。

-準備相關出口文件。

-準備運費/運費，開立和開立發票。

要求：候選人

馬來西亞人更喜歡 25-40 歲年齡層的女性。

理想的候選人應具有 1-2 年的貨運操作經驗，包括貨運代理或物流行業的聯合裝載機。在這方面，了解國際航運和國內運輸的候選人將非常有利於填補這一職位。

該職位的成功候選人將需要出色的溝通技巧、談判能力和準確理解資訊的能力，因為您將與各種利害關係人聯絡，共同為業務客戶提供所需的結果。

此次空缺提供了與馬來西亞知名國際物流服務提供商之一結盟的絕佳機會。我們鼓勵符合上述標準的候選人申請並為您在物流行業的職業生涯做出積極的進展改變。

申請職位：

具有適當經驗和資格的有興趣的候選人應閱讀上述相關職位/角色描述。閱讀完本文後，您應該將您的履歷連同您的職位申請一起轉發給我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。

或者，熱情的候選人可以透過我們的電子郵件直接將您的履歷轉發給CHRISJAC ： jobs@chrisjac.com.my

該職位立即可用，收到申請後將立即邀請合適的候選人參加面試。作為招募篩選過程的一部分，Chrisjac 將在申請後的一個工作週內聯繫合適的候選人，以安排在 Kelana Jaya 進行面對面的會議。

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

Job Description:

1. Maintain accurate records of business development activities, including client interaction, proposals and agreements.
2. Assist on updating client records in system and also job listing.
3. To send the agreement to the new potential client
4. To do follow up call to our clients.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.

• Strong organizational and multitasking skills.

• Excellent communication skills, both written and verbal.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Ability to work effectively as part of a team.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Personal leave
• Personal development opportunities

職位描述：

1. 維護業務開發活動的準確記錄，包括客戶互動、建議和協議。
2. 協助更新系統中的客戶記錄以及職位清單。
3. 將協議發送給新的潛在客戶
4. 給我們的客戶進行跟進電話。

資格和技能：

• 工商管理、行銷或相關領域的文憑或學士學位。

• 強大的組織能力和多工處理能力。

• 優秀的書面和口頭溝通能力。

• 熟練使用Microsoft Office（Word、Excel、PowerPoint）。

• 作為團隊的一部分有效工作的能力。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 事假
• 個人發展機會

About Us
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role
We are currently seeking a highly motivated and skilled individual to join our team as a Special Officer to Chairman. As a Special Officer to Chairman, you will play a crucial role in supporting the Chairman in managing their responsibilities and driving strategic initiatives forward. You will work closely with the Chairman to ensure effective communication and alignment between various stakeholders within the organization.

Responsibilities

• Assist the Chairman in preparing for high-level meetings, including researching and gathering relevant information.
• Coordinate and manage the Chairman's calendar, scheduling appointments, and making travel arrangements as needed.
• Provide support in drafting and editing important documents, presentations and reports.
• Act as a liaison between the Chairman and the other executives, employees, clients and external stakeholders.
• Conduct thorough research and analysis on industry trends, competitors and market opportunities.
• Monitor and track progress on key projects and initiatives, ensuring deadlines are met.
• Handle confidential and sensitive information with the utmost discretion and professionalism.
  
  

• Strong-bias for action
• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders
• Strong project/program management and organizational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity
• High EQ (Emotional Intelligence)
• 4+ years of full-time work experience with at least 2 years as a Special Officer/Executive Assistant

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

We are looking for those that are willing to give us their full commitment and are truly interested in making money and improving their income. Come join us!

Kami sedang mencari mereka yang bersedia memberikan komitmen penuh dan benar-benar berminat untuk menjana wang dan meningkatkan pendapatan. Jom sertai kami!

JOB DESCRIPTION / DESKRIPSI KERJA :

• Call customers and discuss payment terms and payback plans/ Panggil pelanggan dan bincangkan syarat pembayaran dan pelan bayaran balik.
• Handle questions or complaints/ Mengendalikan soalan atau aduan .
• Plan a strategy for recovering unresolved payments / Rancang strategi untuk mendapatkan semula pembayaran yang belum diselesaikan.

·         Investigate and resolve payment or account issues / Menyiasat dan menyelesaikan masalah pembayaran akaun

REQUIREMENTS / KEPERLUAN :

• Malaysian citizen / Warganegara Malaysia
• Age 19 - 35 years old / Berumur 19 - 35 tahun
• Fluent in Bahasa Melayu / Fasih berbahasa Melayu
• Positive attitude, pleasant personality / Sikap positif, personaliti yang menyenangkan
• Good work ethics / Etika kerja yang baik
• Someone who is discipline and can work in a pressured environment / individu yang disiplin dan boleh kerja di bawah tekanan

With or without experience can apply / Ada atau tiada pengalaman boleh memohon

BENEFITS / KEBAIKAN :

• Training provided / Latihan disediakan
• Commission & Unlimited bonus / Komisen & Bonus tanpa had
• Performance bonus / Bonus prestasi
• EPF & SOCSO
• Annual leave / Cuti tahunan

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

 RESPONSIBILITIES  

• Summarize data in tables, charts, and graphs  
• Analyze and interpret sales data 
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations  
• Review data for errors and inconsistencies  
• Use internal tools and data sources  
• Independently discusses analysis design to best answer client questions with CBP/client  
• Discuss design and calculate the Quantified Business Opportunity  
• Drive time/cost-effectiveness on the project  
• Support meeting the COE objectives as a whole  
• Inspire peers and co-workers  

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing Calendar deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth. 

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations. 

• Assist sales representatives in updating decks with NIQ branding, ensuring all content is polished and client-ready. 

• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency. 

• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies. 

• Lead digital sales campaigns using Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator to drive lead generation and opportunity development. 

• Handle invoicing and contract renewals, ensuring timely and accurate billing processes. 

• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with Operations and sales representatives on pending tasks. 

 A Little Bit About You

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment. 

Familiarise vendors and vendor details for each country and services inorder to manage and control them effectively for seamless delivery from each vendor in coordination with local level HUB resources / local Delivery resources 

Familiarise E2E vendor payment processing  for each of the services for each country inorder to pay them as per aligned schedule everytime for seamless delivery from each vendor

Understand country level & vendor level exceptioins, timelines, requirements etc in detail inorder to bring standardization in future operations

Your responsibilities as the E-commerce Executive will include but not limited to:

• Overall e-commerce guideline and flows understanding.
• Conduct a thorough analysis of the customer journey on our e-commerce website.
• Identify opportunities to enhance the overall user experience and increase conversion rates.
• Collaborate with the technical team to ensure the website is running smoothly and perform regular maintenance tasks.
• Troubleshoot and address any issues related to website functionality promptly.
• Maintain product listings, ensuring accurate and up-to-date information.
• Regularly review and update website content, including images and descriptions.
• Assist in setting up and managing promotions, discounts, and special offers on the website.
• Monitor the performance of promotions and provide insights for improvement.
• Contribute to the creation of engaging and persuasive product descriptions, promotional content, and marketing copy.
• Ensure consistency in brand messaging across the website.
• Utilize data analytics tools to analyse E-commerce performance metrics and identify areas for improvement.
• Assist in generating reports and insights to support decision-making processes.
• Collaborate with marketing and sales teams to align promotional activities with customer journey optimization efforts.
• Coordinate with the creative team for the development of visually appealing content.
• Any other assignments as directed by immediate superior as and when required.

• Responsible for managing the entire recruitment process, ensuring that the organization successfully attract and integrate top talents successfully into the organization with focus on candidate and employee experience.
• Working closely with Talent Acquisition team from all Bosch Malaysia locations by analyzing company’s hiring needs, sourcing platform and recruitment strategy to ensure a healthy talent pipeline is available in meeting hiring needs.
• Oversee the governance and Key Performance Indicators of talent acquisition processes and evaluate recruiter performance, ensuring adherence to company standards, process quality and best practice implementations.
• Developing and implementing comprehensive onboarding and integration programs that align with the company's values and culture, serving as a point of contact for new hires during their early integration journey in Bosch.
• Responsible on the implementation of employer branding and communication strategies which include content creations, managing social media, fulfilment of employer branding roadmap for Bosch Malaysia

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment

· My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
· I have the knowledge, confidence, and desire to make customer payment easy.
· I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
· I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
· I use the till to accurately register products and register payment from customers according to given routines.
· I ensure our store is a safe and secure environment at all times for visitors and colleagues.

Key Responsibility & Accountability

1. Co-ordinate distributor teams and their activities at the point of sales in order to achieve sales targets.
2. Search for incremental opportunities to increase company sales in terms of new incremental distribution, shelf space and 2nd placement activities.
3. Conduct market intelligence in the given outlets (collect sales data, JDE and competitor activities etc).

Distribution and range:

• Ensure portfolio distribution in given stores according to the Master Stock List
• Co-ordinate new product launches with the distributor teams and ensure target distribution is achieved

Shelf management:

• Monitor and ensure compliance with planograms guidelines issued by the central office, detecting and managing opportunities

2nd placements:

• Monitor and ensure 2nd placements are executed according to plan
• Ensure correct implementation of products on the 2nd displays based on planograms and guidelines established

Pricing and promotions:

Ensure compliance with centrally agreed pricing and promotional plan

You will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.

Responsibilities:

• Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence
• Accountable for analyses, charting and performing quality checks for analytic reports
• Assisting in developing analytical solutions, consumer insight recommendation and developing questionnaires aligned with client goals and needs
• Assisting in preparation of proposals and credential presentations
• Ensuring timely and quality deliverables and services to clients
• Providing administrative and operational support in research projects
• Collaborating with the various internal teams for research projects

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently

Responsibilities

• Own customer communications (chat and calls mainly) from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• This role is open only to locals.
• Fully Work from Office - Office Location: 1 Tech Park, Bandar Utama
• 4 Shift timings: 7am - 4pm, 9am - 6pm, 11 am - 8pm, 3pm - 12am (weekdays and weekend)
• Possess own transportation is encouraged
• Open to fresh graduates
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• A positive attitude and a commitment to delivering outstanding service
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems.
• Competitive salary.
• Casual work attire

Financial Closing

• Perform monthly and yearly financial closing – to ensure all information are proper recorded.
• Perform Balance Sheet reconciliation on monthly basis – to ensure the accuracy and properly classified of transactions.
• Responsible for recharges to and from intercompany.

Account Payables

• Ensure that expenses allocation to business unit and complied with Company Policies and Local regulation.
• Payment process – assembling and verifying the accuracy as well as the completeness of supporting documents of Suppliers’ Invoice with Purchase Order and Delivery Order in procurement system, prepare Payment Vouchers in accounting system and perform payment in the bank electronic payment system on a timely manner to avoid any late payment charge.
• To be the contact point for the vendors on day-to-day financial related issues including reconciliation of the vendors’ ledgers.
• Procurement analysis – to ensure purchases are in accordance to procurement policies and follow up on status of goods received and invoice from vendors.

Contract Management

• Contract management – to ensure compliance with procurement policies.

Others

• Continually update SOPs, check and balance actions, identify and drive accounting and finance process efficiencies and improvements.
• Assist in handling cash flow management, audit and tax matters and liaise with relevant authorities and bodies.
• Involvement and support in projects including accounting related system upgrade or customization, procurement and yearly sub-actions.
• Any ad-hoc duties as and when required.

• You handle the daily operation of Småland, the children playground such as registering kids for the playground admission, taking care of the children and ensure their safety during their stay in the playground.
• You ensure good teamwork in the operation of the playroom during the day, which includes toilet needs and taking care of individual children, ensuring that there is a good balance among children per play activity.
• You check and maintain the safety and cleanliness of the playroom according to stated guidelines and checklists together with the cleaners and technical staff.
• You assist to handle emergency cases happening in Småland, such as accidents, incidents or sudden sickness. 
• You ensure safety and evacuation procedures are carried out, such as handling missing children and evacuation in case of fire or emergency announcement.
• You assist to make announcement through the internal paging system when necessary.
• You communicate to the manager on issues, concerns, and incidences with regard to safety and security of the children and ensures the IKEA store is a safe and secure environment at all times for visitors and co-workers.
• You submit a daily Småland report (number of children and results in case of accident) and record information accurately so that the resulting analysis can be used to improve customers’ future shopping experiences.
• You check the availability of toys and videos, ensure these are fully functional and organize the store toys and materials to ensure order in activity areas.
• You assume responsibility for other tasks and projects as they occur

Your responsibilities as the Human Resources Executive will include but not limited to:

• Facilitate and manage staff movement processes, ensuring smooth transitions and effective communication between all parties involved.
• Coordinate and work closely with stakeholders and external parties to manage internship placement and other related programs associated with the higher education institution(s).
• Assist and handling employees’ corrective matters, documentations in a fair, timely, and confidential manner in compliance with company policies.
• Manage the transition process, including exit interviews, offboarding formalities, and knowledge transfer.
• Support in HR related data entry into HR systems, maintain accurate employee records, produce relevant HR reports, and support compliance with HR policies and procedures.
• Assist and contribute to employee services such as respond to inquiries, provide employment certification letter, etc.
• Collaborate and work closely with stakeholders and relevant parties to ensure all statutory compliances, Employment Act 1955 compliance, etc.
• Support other HR roles and functions as per required such as preparing payroll documentation and engagement activity.
• Any other assignments as directed by immediate superior as and when required.

Bjak is transforming financial accessibility in ASEAN by providing affordable and innovative solutions to millions. Headquartered in Malaysia, Bjak operates the largest insurance portal in Southeast Asia, empowering customers to find the best value for their needs. With cutting-edge technology and a commitment to customer-first experiences, Bjak is shaping the future of financial services across the region.

About the Role
The Chief People Officer (CPO) is a cornerstone of Bjak’s executive leadership team, tasked with shaping and sustaining a high-performing, people-centric organization. As the steward of Bjak’s talent and culture, the CPO drives initiatives that enhance employee engagement, organizational effectiveness, and long-term business growth.

We expect our CPO to be the custodian of our values, the architect of our talent strategies, and a trusted advisor to the leadership team. This role demands a seasoned leader with a deep understanding of organizational dynamics, regional labor markets, and a proactive approach to the challenges of a rapidly scaling organization.

• Leadership Mastery: Understand how to shape and lead a global people function, aligning talent strategy with business priorities. You must be comfortable guiding Bjak’s leadership team on workforce planning, succession, and organizational change.
• Strategic Acumen: Develop and execute a people strategy that supports growth while balancing operational excellence. You should have the foresight to anticipate challenges and opportunities in talent acquisition, retention, and organizational development.
• Culture Stewardship: Instinctively know how to nurture and evolve company culture while embedding diversity, equity, and inclusion in everything you do. You’re expected to foster a collaborative and innovative work environment that inspires employees across regions.
• Talent Expertise: Ensure we have the right people, in the right roles, at the right time. You must bring deep expertise in talent attraction, leadership development, and creating pathways for internal growth.
• Compensation and Governance: Have a firm grasp of designing competitive and compliant compensation strategies that reflect our values and attract top-tier talent. You’ll be responsible for ensuring our HR practices align with legal and ethical standards globally.
• Change Agent: Bring proven experience in leading large-scale transformations, from organizational redesign to new technology implementations. You’re expected to navigate change with resilience and empathy, ensuring buy-in at all levels.
• Data-Driven Decision-Making: Leverage analytics and HR technology to monitor workforce performance and inform strategic decisions. You should naturally combine intuition with data to shape your approach.

What We’re Looking For

• 15+ years of progressive HR leadership, with significant experience in senior executive roles.
• A track record of leading HR in high-growth, multinational organizations.
• Deep understanding of regional markets, particularly across ASEAN, and the ability to navigate their complexities.
• Exceptional communication and relationship-building skills, with the gravitas to influence and inspire at the executive level.
• Visionary yet pragmatic mindset, with the ability to balance strategic foresight and hands-on execution.

At Bjak, we believe our people are our greatest asset. Joining as our CPO offers:

• The opportunity to shape the future of a fast-growing organization impacting millions across ASEAN.
• A dynamic and inclusive environment where innovation thrives.
• Competitive compensation, benefits, and growth opportunities.

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset