1) To assist superior in organizing / managing daily activities in the department and to attend related meetings instructed by company

2) To be responsible for timely processing of payroll, to ensure payroll records are accurate & complete, and to produce payroll related reports.

3) To update and to keep record of employees’ leaves related matter.

4) To coordinate internal & external trainings, to compile & to ensure the completion of Training Evaluation.

5) To update and to keep records of employees’ training in the Employee Training Record.

6) To assist in liaising with the officer of the manpower supply in monitoring their daily attendance, replacement, uniform, discipline, etc.

7) To assist in the recruitment process & to coordinate induction program.

8) To liaise with government department regarding all matters related to GA & Admin, i.e. Income-Tax, SOCSO, EPF, Immigration, etc.

9) To update and to submit list of employee’s Group Hospital Insurance and Personal Accident Insurance to Tokio Marine Insurance monthly.

10) To monitor and to keep record of employee’s medical cost monthly.

11) To have a proper & organized filing for each employee personal file.

12) To patrol to check the cleanliness of factory surroundings, toilets, canteen, guardhouse, etc.

13) To monitor security guards jobs by checking their report book, clocking sheets, etc.

14) To develop, motivate and guide all subordinates to maintain high standards of discipline, productivity, safety practices, 5S, etc.

Requirement:

Working experience in HR & Admin atleast for 4 years

Compulsory :

Payroll handling, Expatriate application & processing Immigration matters), Monthly contribution (I-Tax, Socso, EIS & EP), Company report preparation.

Diploma / Degree holder in related field

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

[國際貨運代理業多個行政職位]

• 職位：貨運代理主管。
• 薪資：RM2600-4000。
• 工作地點：八打靈再也 Kelana Jaya。
• 工作時間（每週 5 天）：上午 8.30 至下午 6.00（週一至週五）

介紹

Chrisjac 是一家成熟的招聘公司，在人力資源行業為馬來西亞的企業客戶提供近三十年的服務。作為向我們的長期客戶提供增值招聘服務的一部分，Chrisjac 目前正在尋找海運貨運候選人，以填補貨運運營團隊中的一些特定職位，該團隊位於八打靈再也 Kelana Jaya 的主要業務辦公室。

關於招募公司。

這是一家成熟的領先國際貨運代理和物流提供商，其國際代理網絡遍布亞洲、澳大利亞、中東、歐洲和美洲。完成端到端的進出口海運流程後，加入他們在Kelana Jaya 的貨運營運團隊。

這是與國際物流業知名組織合作的絕佳機會。具有物流或航運行業經驗的候選人將非常受歡迎，儘管沒有相關行業但有強烈的熱情加入該行業也歡迎申請該職位。

工作角色和職責

可用的職位空缺是全職永久職位。物流專業人員充當國際和國內服務提供者與更廣泛業務之間的橋樑。

該職位將負責協調和分配貨運/貨櫃貨物到正確的目的地。您將確保及時準確地分配貨物。該工作將涉及安排出口貨物從收貨到裝運、安排進口交貨以及開立付款帳單/發票。

在此職位中，您將在動態環境中忙碌，因此候選人必須有效率並能夠適應客戶的要求。這是一個快節奏的職位，申請人需要高度的準確性和多任務處理能力。

職責範圍將涉及以下關鍵角色：

*預訂時將工作裝運登記到 CargoWise 中。

*透過航運公司預訂艙位。

*準備並開立貨運發票。

*與海外辦事處和其他部門的內部聯絡。

*與客戶聯絡，讓他們了解出貨狀態。

要求： 人

我們正在尋找至少擁有文憑資格的女性候選人。她必須精通計算機，能夠操作 MS Word、Excel 和 Outlook 應用程式。

具有 2-3 年貨運代理行業經驗的候選人將非常有優勢並受到優先考慮。

EDI CargoWise 經驗具有優勢。

良好的溝通能力，英語口語和書面能力，並精通國語和普通話。

必須願意駐紮在 Kelana Jaya 地區。

如何申請

特此邀請有興趣的候選人透過轉發您的履歷副本（Word格式）進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

克里斯雅克 的更多職位

Chrisjac 提供更多職缺。要了解 Chrisjac 可以提供的所有職業機會，請訪問我們的網站： www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

[Immediate Job in International logistics]

• Position: Freight Forwarding Administration Executive.
• Salary: RM 2800-4000.
• Location: Kelana Jaya (5-day week), Petaling Jaya

Chrisjac Recruitment is currently working with our long standing corporate client, a reputable international logistics freight forwarder in seeking passionate freight logistics professional to join their strong and dedicated team in Petaling Jaya. With their head office at Kelana Jaya and a branch office at Klang and several overseas agency network,they boast a professional paperless working environment ,the latest industry software (Cargowise), a very stable team of customer oriented staff and an excellent reputation in the market place.

Job Description:

The Freight Forwarding Administrator functions as an interface between international and domestics service providers and within broader business.

As the Freight Forwarding Administrator, you will be working within a close and supporting team environment within the Export department. Overall, you will be providing your assigned clients base guiding them through a seamless shipping and logistics process and be the link between both internal departments and external service providers.

The role will include handling export shipments for all LCL clientele, from freight bookings, allocations to final delivery and cargo received to clients in overseas.

Duties will entail and involve the following role process:

• Receiving and processing bookings of shipments.
• Coordinating bookings with shipping liners.
• Liaising and coordinating with clients, shipping carriers and overseas agents.
• Preparing relevant export documentation.
• Preparing freight/shipping rates, raising and issuing invoices.

The candidate

The ideal candidates would have a proven track record of some 2-3 years of freight operations experience in handling exports/imports sector, including recent experience with an export operations role within forwarding or with a co-loader. In this connection, candidate with strong understanding of international shipping and also domestic transport will be highly advantageous to fill this role.

The successful candidates for this role will require good communication skills and the ability to negotiate and accurate comprehend information is imperative as you will liaise with a variety of stakeholders to collectively produce the desired outcome for the business clients.

This job opening presents an excellent opportunity to align oneself with one of the established international logistics service providers in Malaysia. Candidates who meet the criteria outlined above are encouraged to apply and make a positive progression change to your career in logistics industry.   

Apply for the job:

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application.

Alternatively, passionate candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

The role is immediately available and suitable candidate(s) will be invited for interview promptly. As part of screening process, Chrisjac will be contacting suitable candidates within one working week of application to schedule interview in Kelana Jaya.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

1) 協助上級組織/管理部門日常活動並參加公司指示的相關會議

2）負責及時處理薪資，確保薪資記錄準確、完整，並製作薪資相關報告。

3) 更新並儲存員工休假相關事項的記錄。

4）協調內部和外部培訓，編制並確保培訓評估的完成。

5) 更新並保存員工訓練記錄中的員工訓練記錄。

6) 協助與人力供應主管聯絡，監察其日常出勤、更換、制服、紀律等。

7) 協助招募流程並協調入職計畫。

8) 與政府部門聯絡有關GA和行政的所有事務，即所得稅、SOCSO、EPF、移民等。

9) 每月更新並向東京海上保險公司提交員工團體住院保險和人身意外傷害保險清單。

10) 每月監控並記錄員工的醫療費用。

11）對每位員工的個人檔案進行適當且有組織的歸檔。

12）巡查廠區環境、廁所、食堂、門衛室等的清潔狀況。

13) 透過檢查報告簿、考勤表等來監控保全人員的工作。

14) 培養、激勵和指導所有下屬保持高標準的紀律、生產力、安全實踐、5S等。

要求：

至少4年人力資源與行政工作經驗

強制性的 ：

薪資處理、外籍人士申請和處理移民事務）、每月繳款（I-Tax、Socso、EIS 和 EP）、公司報告準備。

相關領域的文憑/學位持有者

津貼和福利

• 醫療保險
• 事假
• 個人發展機會

【國際物流即時工作】

• 職位：貨運代理行政主管。
• 薪資：RM2800-4000。
• 地點：八打靈再也 Kelana Jaya（每週工作 5 天）

Chrisjac Recruitment 目前正在與我們的長期企業客戶（著名的國際物流貨運代理）合作，尋找充滿熱情的貨運物流專業人士加入他們在八打靈再也強大而敬業的團隊。總部位於格拉那再也，巴生分公司以及多個海外代理商網絡，擁有專業的無紙化工作環境、最新的行業軟體（Cargowise）、非常穩定的以客戶為導向的員工團隊以及良好的市場聲譽。

職位描述：

貨運代理管理員充當國際和國內服務提供者之間以及更廣泛的業務範圍內的介面。

身為貨運代理管理員，您將在出口部門內緊密且支援的團隊環境中工作。總體而言，您將為指定的客戶群提供指導，指導他們完成無縫的運輸和物流流程，並成為內部部門和外部服務提供者之間的紐帶。

該職位將包括為所有拼箱客戶處理出口貨運，從貨運預訂、分配到最終交付以及向海外客戶接收貨物。

職責將涉及以下角色流程：

• 接收和處理貨運預訂。
• 與航運公司協調預訂。
• 與客戶、運輸公司和海外代理商聯絡和協調。
• 準備相關出口文件。
• 準備運費/運費，開立和開立發票。

候選人

理想的候選人應擁有約 2-3 年處理出口/進口部門的貨運運營經驗，包括最近在貨運代理或聯合裝載機中擔任出口運營角色的經驗。在這方面，對國際航運和國內運輸有深入了解的候選人將非常有利於填補這一職位。

該職位的成功候選人需要良好的溝通技巧、談判能力和準確理解資訊的能力，因為您將與各種利害關係人聯絡，共同為業務客戶提供所需的結果。

此職缺提供了一個與馬來西亞知名國際物流服務提供者之一結盟的絕佳機會。我們鼓勵符合上述標準的候選人申請並為您在物流行業的職業生涯做出積極的進展改變。

申請職位：

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。

或者，熱情的候選人可以透過我們的電子郵件直接將您的履歷轉發給CHRISJAC ： jobs@chrisjac.com.my

該職位立即可用，合適的候選人將立即被邀請參加面試。作為篩選過程的一部分，Chrisjac 將在申請後的一個工作週內聯繫合適的候選人，以安排在 Kelana Jaya 進行面試。

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

•Position Title: Administration Support Officer/Executive.

•Salary: RM 3000-4000.

•Job/Vacancy Location: Klang Valley (Petaling Jaya; KL city center;Bandar Bukit Jalil.

Introduction

Chrisjac is an established recruitment firm, servicing corporate clients in Malaysia for three decades in staffing industry. As part of providing value-added recruitment services, Chrisjac is working in collaboration with the management of the companies to seek capable Malaysians to fill administrative support roles within the Klang Valley.

About the job/Role

The vacancies available are full-time permanent positions. 

The role is primarily office based where the incumbents (job holders) will be responsible for providing administrative support role to the overall business operation activities. The role is challenging as you will handle a variety of responsibilities ranging from generating documents to attending to customer requests. The job would suite a matured outgoing person who enjoys a highly diverse work environment, can easily handle a variety and wide range of office activities.

Job Requirements/Candidate profile

The successful candidates should fulfill the following criteria/requirements:

•Malaysians who are energetic and enthusiastic person age between 23 to 40.

•Possess minimum qualification: Diploma qualification in Business or any other disciplines.

•Strong verbal and written communication skills, especially able to communication in fluent English; plus conversant in BM and Mandarin.

•Intermediate computer skills, including MS Office and Internets applications.

If you are interested in any of these jobs located at area that is convenient to you, please apply by forwarding your resume via our E-mail at: jobs@chrisjac.com.my

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your up-to-date resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternative, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

[PRIORITY HIRING-IMMEDIATE JOB VACANCIES IN PETALING JAYA]

• Position: Freight Forwarding Executive.
• Salary: RM 2800-4000.
• Location: Kelana Jaya (5-day week), Petaling Jaya

Chrisjac Recruitment is currently working in collaboration with our long standing client, a reputable international logistics freight forwarder in seeking passionate and experienced freight logistics professional to join their strong and dedicated team in Petaling Jaya. With their head office at Kelana Jaya and several overseas agency network, they boast a professional paperless working environment, the latest industry software (Cargowise), a very stable team of customer oriented staff and an excellent reputation in the market place.

Job Description

The Freight Forwarding Executive functions as an interface between international and domestics service providers and within broader business.

As the Freight Forwarding Administrator, you will be working within a close and supporting team environment within the Export/Import department. Overall, you will be providing your assigned clients base guiding them through a seamless shipping and logistics process and be the link between both internal departments and external service providers.

The role will include handling export/import shipments for all LCL clientele, from freight bookings, allocations to final delivery and cargo received to clients overseas.

Duties will entail and involve the following role process:

-Receiving and processing bookings of shipments.

-Coordinating bookings with shipping liners.

-Liaising and coordinating with clients, shipping carriers and overseas agents.

-Preparing relevant export documentation.

-Preparing freight/shipping rates, raising and issuing invoices.

Requirements: The candidate

Malaysian preferable female in age group 25-40.

The ideal candidates should have some 1-2 years of freight operations experience within forwarding or with co-loader in the logistics industry. In this connection, candidate with understanding of international shipping and also domestic transport will be highly advantageous to fill this role.

The successful candidates for this role will require excellent communication skills and the ability to negotiate and accurate comprehend information is imperative as you will liaise with a variety of stakeholders to collectively produce the desired outcome for the business clients.

This opening presents an excellent opportunity to align oneself with one of the established international logistics service providers in Malaysia. Candidates who meet the criteria outlined above are encouraged to apply and make a positive progression change to your career in logistics industry.   

Apply for the job:

Interested candidates with the right experience and qualifications should read the relevant job/role descriptions outlined above. Having read this then you should forward your resume with your application for this job for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application.

Alternatively, passionate candidates may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

This role is immediately available and suitable candidate(s) will be invited for interview promptly upon receiving the application. As part of recruitment screening process, Chrisjac will be contacting suitable candidates within one working week of application to arrange for in-person face-to-face meeting in Kelana Jaya.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

[優先招募-八打靈再也即時職缺]

• 職位：貨運代理主管。
• 薪資：RM2800-4000。
• 地點：八打靈再也 Kelana Jaya（每週工作 5 天）

Chrisjac Recruitment 目前正在與我們的長期客戶（著名的國際物流貨運代理）合作，尋找充滿熱情且經驗豐富的貨運物流專業人士加入他們在八打靈再也強大而敬業的團隊。他們的總部位於Kelana Jaya，並擁有多個海外代理商網絡，擁有專業的無紙化工作環境、最新的行業軟體（Cargowise）、非常穩定的以客戶為導向的員工團隊以及良好的市場聲譽。

職位描述

貨運代理主管充當國際和國內服務提供者之間以及更廣泛的業務範圍內的介面。

身為貨運代理管理員，您將在進出口部門內緊密且支援的團隊環境中工作。總體而言，您將為指定的客戶群提供指導，指導他們完成無縫的運輸和物流流程，並成為內部部門和外部服務提供者之間的紐帶。

該職位將包括為所有拼箱客戶處理進出口貨物，從貨運預訂、分配到最終交付以及向海外客戶接收貨物。

職責將涉及以下角色流程：

- 接收和處理貨運預訂。

- 與航運公司協調預訂。

-與客戶、承運商和海外代理商聯絡和協調。

-準備相關出口文件。

-準備運費/運費，開立和開立發票。

要求：候選人

馬來西亞人更喜歡 25-40 歲年齡層的女性。

理想的候選人應具有 1-2 年的貨運操作經驗，包括貨運代理或物流行業的聯合裝載機。在這方面，了解國際航運和國內運輸的候選人將非常有利於填補這一職位。

該職位的成功候選人將需要出色的溝通技巧、談判能力和準確理解資訊的能力，因為您將與各種利害關係人聯絡，共同為業務客戶提供所需的結果。

此次空缺提供了與馬來西亞知名國際物流服務提供商之一結盟的絕佳機會。我們鼓勵符合上述標準的候選人申請並為您在物流行業的職業生涯做出積極的進展改變。

申請職位：

具有適當經驗和資格的有興趣的候選人應閱讀上述相關職位/角色描述。閱讀完本文後，您應該將您的履歷連同您的職位申請一起轉發給我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。

或者，熱情的候選人可以透過我們的電子郵件直接將您的履歷轉發給CHRISJAC ： jobs@chrisjac.com.my

該職位立即可用，收到申請後將立即邀請合適的候選人參加面試。作為招募篩選過程的一部分，Chrisjac 將在申請後的一個工作週內聯繫合適的候選人，以安排在 Kelana Jaya 進行面對面的會議。

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

•職位名稱：行政支援官員/執行官。

•薪水：RM 3000-4000。

•工作/空缺地點：巴生谷（八打靈再也；吉隆坡市中心；Bandar Bukit Jalil。

介紹

Chrisjac 是一家成熟的招聘公司，在人力資源行業為馬來西亞的企業客戶提供服務已有三十年。作為提供增值招聘服務的一部分，Chrisjac 正在與公司管理層合作，尋找有能力的馬來西亞人來填補巴生谷的行政支援職位。

關於工作/角色

可用的職位空缺是全職永久職位。

該職位主要是辦公室職位，任職者（任職者）將負責為整體業務營運活動提供行政支援。該角色具有挑戰性，因為您將處理各種職責，從生成文件到滿足客戶請求。這項工作適合成熟的外向人士，喜歡高度多樣化的工作環境，可以輕鬆處理各種廣泛的辦公室活動。

職位要求/候選人簡介

成功的候選人應滿足以下標準/要求：

•精力充沛、熱情的馬來西亞人年齡在23歲至40歲之間。

•擁有最低資格：商業或任何其他學科的文憑資格。

•較強的口頭和書面溝通能力，尤其能夠用流利的英語溝通；加上精通國語和普通話。

•中級電腦技能，包括MS Office 和互聯網應用程式。

如果您對位於您方便的地區的任何這些工作感興趣，請透過我們的電子郵件轉發您的履歷來申請： jobs@chrisjac.com.my

如何申請

特此邀請有興趣的候選人透過轉發您的最新履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

Job Description:

1. Maintain accurate records of business development activities, including client interaction, proposals and agreements.
2. Assist on updating client records in system and also job listing.
3. To send the agreement to the new potential client
4. To do follow up call to our clients.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.

• Strong organizational and multitasking skills.

• Excellent communication skills, both written and verbal.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Ability to work effectively as part of a team.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Personal leave
• Personal development opportunities

職位描述：

1. 維護業務開發活動的準確記錄，包括客戶互動、建議和協議。
2. 協助更新系統中的客戶記錄以及職位清單。
3. 將協議發送給新的潛在客戶
4. 給我們的客戶進行跟進電話。

資格和技能：

• 工商管理、行銷或相關領域的文憑或學士學位。

• 強大的組織能力和多工處理能力。

• 優秀的書面和口頭溝通能力。

• 熟練使用Microsoft Office（Word、Excel、PowerPoint）。

• 作為團隊的一部分有效工作的能力。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 事假
• 個人發展機會

About Us
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role
We are currently seeking a highly motivated and skilled individual to join our team as a Special Officer to Chairman. As a Special Officer to Chairman, you will play a crucial role in supporting the Chairman in managing their responsibilities and driving strategic initiatives forward. You will work closely with the Chairman to ensure effective communication and alignment between various stakeholders within the organization.

Responsibilities

• Assist the Chairman in preparing for high-level meetings, including researching and gathering relevant information.
• Coordinate and manage the Chairman's calendar, scheduling appointments, and making travel arrangements as needed.
• Provide support in drafting and editing important documents, presentations and reports.
• Act as a liaison between the Chairman and the other executives, employees, clients and external stakeholders.
• Conduct thorough research and analysis on industry trends, competitors and market opportunities.
• Monitor and track progress on key projects and initiatives, ensuring deadlines are met.
• Handle confidential and sensitive information with the utmost discretion and professionalism.
  
  

• Strong-bias for action
• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders
• Strong project/program management and organizational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity
• High EQ (Emotional Intelligence)
• 4+ years of full-time work experience with at least 2 years as a Special Officer/Executive Assistant

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

• Responsible for managing the entire recruitment process, ensuring that the organization successfully attract and integrate top talents successfully into the organization with focus on candidate and employee experience.
• Working closely with Talent Acquisition team from all Bosch Malaysia locations by analyzing company’s hiring needs, sourcing platform and recruitment strategy to ensure a healthy talent pipeline is available in meeting hiring needs.
• Oversee the governance and Key Performance Indicators of talent acquisition processes and evaluate recruiter performance, ensuring adherence to company standards, process quality and best practice implementations.
• Developing and implementing comprehensive onboarding and integration programs that align with the company's values and culture, serving as a point of contact for new hires during their early integration journey in Bosch.
• Responsible on the implementation of employer branding and communication strategies which include content creations, managing social media, fulfilment of employer branding roadmap for Bosch Malaysia

Your responsibilities as the E-commerce Executive will include but not limited to:

• Overall e-commerce guideline and flows understanding.
• Conduct a thorough analysis of the customer journey on our e-commerce website.
• Identify opportunities to enhance the overall user experience and increase conversion rates.
• Collaborate with the technical team to ensure the website is running smoothly and perform regular maintenance tasks.
• Troubleshoot and address any issues related to website functionality promptly.
• Maintain product listings, ensuring accurate and up-to-date information.
• Regularly review and update website content, including images and descriptions.
• Assist in setting up and managing promotions, discounts, and special offers on the website.
• Monitor the performance of promotions and provide insights for improvement.
• Contribute to the creation of engaging and persuasive product descriptions, promotional content, and marketing copy.
• Ensure consistency in brand messaging across the website.
• Utilize data analytics tools to analyse E-commerce performance metrics and identify areas for improvement.
• Assist in generating reports and insights to support decision-making processes.
• Collaborate with marketing and sales teams to align promotional activities with customer journey optimization efforts.
• Coordinate with the creative team for the development of visually appealing content.
• Any other assignments as directed by immediate superior as and when required.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

 RESPONSIBILITIES  

• Summarize data in tables, charts, and graphs  
• Analyze and interpret sales data 
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations  
• Review data for errors and inconsistencies  
• Use internal tools and data sources  
• Independently discusses analysis design to best answer client questions with CBP/client  
• Discuss design and calculate the Quantified Business Opportunity  
• Drive time/cost-effectiveness on the project  
• Support meeting the COE objectives as a whole  
• Inspire peers and co-workers  

You will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.

Responsibilities:

• Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence
• Accountable for analyses, charting and performing quality checks for analytic reports
• Assisting in developing analytical solutions, consumer insight recommendation and developing questionnaires aligned with client goals and needs
• Assisting in preparation of proposals and credential presentations
• Ensuring timely and quality deliverables and services to clients
• Providing administrative and operational support in research projects
• Collaborating with the various internal teams for research projects

Key Responsibility & Accountability

1. Co-ordinate distributor teams and their activities at the point of sales in order to achieve sales targets.
2. Search for incremental opportunities to increase company sales in terms of new incremental distribution, shelf space and 2nd placement activities.
3. Conduct market intelligence in the given outlets (collect sales data, JDE and competitor activities etc).

Distribution and range:

• Ensure portfolio distribution in given stores according to the Master Stock List
• Co-ordinate new product launches with the distributor teams and ensure target distribution is achieved

Shelf management:

• Monitor and ensure compliance with planograms guidelines issued by the central office, detecting and managing opportunities

2nd placements:

• Monitor and ensure 2nd placements are executed according to plan
• Ensure correct implementation of products on the 2nd displays based on planograms and guidelines established

Pricing and promotions:

Ensure compliance with centrally agreed pricing and promotional plan

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing Calendar deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth. 

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations. 

• Assist sales representatives in updating decks with NIQ branding, ensuring all content is polished and client-ready. 

• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency. 

• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies. 

• Lead digital sales campaigns using Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator to drive lead generation and opportunity development. 

• Handle invoicing and contract renewals, ensuring timely and accurate billing processes. 

• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with Operations and sales representatives on pending tasks. 

 A Little Bit About You

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment. 

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently

Responsibilities

• Own customer communications (chat and calls mainly) from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• This role is open only to locals.
• Fully Work from Office - Office Location: 1 Tech Park, Bandar Utama
• 4 Shift timings: 7am - 4pm, 9am - 6pm, 11 am - 8pm, 3pm - 12am (weekdays and weekend)
• Possess own transportation is encouraged
• Open to fresh graduates
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• A positive attitude and a commitment to delivering outstanding service
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems.
• Competitive salary.
• Casual work attire

• You handle the daily operation of Småland, the children playground such as registering kids for the playground admission, taking care of the children and ensure their safety during their stay in the playground.
• You ensure good teamwork in the operation of the playroom during the day, which includes toilet needs and taking care of individual children, ensuring that there is a good balance among children per play activity.
• You check and maintain the safety and cleanliness of the playroom according to stated guidelines and checklists together with the cleaners and technical staff.
• You assist to handle emergency cases happening in Småland, such as accidents, incidents or sudden sickness. 
• You ensure safety and evacuation procedures are carried out, such as handling missing children and evacuation in case of fire or emergency announcement.
• You assist to make announcement through the internal paging system when necessary.
• You communicate to the manager on issues, concerns, and incidences with regard to safety and security of the children and ensures the IKEA store is a safe and secure environment at all times for visitors and co-workers.
• You submit a daily Småland report (number of children and results in case of accident) and record information accurately so that the resulting analysis can be used to improve customers’ future shopping experiences.
• You check the availability of toys and videos, ensure these are fully functional and organize the store toys and materials to ensure order in activity areas.
• You assume responsibility for other tasks and projects as they occur

Bjak is transforming financial accessibility in ASEAN by providing affordable and innovative solutions to millions. Headquartered in Malaysia, Bjak operates the largest insurance portal in Southeast Asia, empowering customers to find the best value for their needs. With cutting-edge technology and a commitment to customer-first experiences, Bjak is shaping the future of financial services across the region.

About the Role
The Chief People Officer (CPO) is a cornerstone of Bjak’s executive leadership team, tasked with shaping and sustaining a high-performing, people-centric organization. As the steward of Bjak’s talent and culture, the CPO drives initiatives that enhance employee engagement, organizational effectiveness, and long-term business growth.

We expect our CPO to be the custodian of our values, the architect of our talent strategies, and a trusted advisor to the leadership team. This role demands a seasoned leader with a deep understanding of organizational dynamics, regional labor markets, and a proactive approach to the challenges of a rapidly scaling organization.

• Leadership Mastery: Understand how to shape and lead a global people function, aligning talent strategy with business priorities. You must be comfortable guiding Bjak’s leadership team on workforce planning, succession, and organizational change.
• Strategic Acumen: Develop and execute a people strategy that supports growth while balancing operational excellence. You should have the foresight to anticipate challenges and opportunities in talent acquisition, retention, and organizational development.
• Culture Stewardship: Instinctively know how to nurture and evolve company culture while embedding diversity, equity, and inclusion in everything you do. You’re expected to foster a collaborative and innovative work environment that inspires employees across regions.
• Talent Expertise: Ensure we have the right people, in the right roles, at the right time. You must bring deep expertise in talent attraction, leadership development, and creating pathways for internal growth.
• Compensation and Governance: Have a firm grasp of designing competitive and compliant compensation strategies that reflect our values and attract top-tier talent. You’ll be responsible for ensuring our HR practices align with legal and ethical standards globally.
• Change Agent: Bring proven experience in leading large-scale transformations, from organizational redesign to new technology implementations. You’re expected to navigate change with resilience and empathy, ensuring buy-in at all levels.
• Data-Driven Decision-Making: Leverage analytics and HR technology to monitor workforce performance and inform strategic decisions. You should naturally combine intuition with data to shape your approach.

What We’re Looking For

• 15+ years of progressive HR leadership, with significant experience in senior executive roles.
• A track record of leading HR in high-growth, multinational organizations.
• Deep understanding of regional markets, particularly across ASEAN, and the ability to navigate their complexities.
• Exceptional communication and relationship-building skills, with the gravitas to influence and inspire at the executive level.
• Visionary yet pragmatic mindset, with the ability to balance strategic foresight and hands-on execution.

At Bjak, we believe our people are our greatest asset. Joining as our CPO offers:

• The opportunity to shape the future of a fast-growing organization impacting millions across ASEAN.
• A dynamic and inclusive environment where innovation thrives.
• Competitive compensation, benefits, and growth opportunities.

Your responsibilities as the Human Resources Executive will include but not limited to:

• Facilitate and manage staff movement processes, ensuring smooth transitions and effective communication between all parties involved.
• Coordinate and work closely with stakeholders and external parties to manage internship placement and other related programs associated with the higher education institution(s).
• Assist and handling employees’ corrective matters, documentations in a fair, timely, and confidential manner in compliance with company policies.
• Manage the transition process, including exit interviews, offboarding formalities, and knowledge transfer.
• Support in HR related data entry into HR systems, maintain accurate employee records, produce relevant HR reports, and support compliance with HR policies and procedures.
• Assist and contribute to employee services such as respond to inquiries, provide employment certification letter, etc.
• Collaborate and work closely with stakeholders and relevant parties to ensure all statutory compliances, Employment Act 1955 compliance, etc.
• Support other HR roles and functions as per required such as preparing payroll documentation and engagement activity.
• Any other assignments as directed by immediate superior as and when required.

Key Responsibilities:

1. Strategic Planning:

• Develop and implement PR and marketing strategies that align with business goals.
• Manage the department's annual budget and resources with the Group Head of Department.

2. Media Relations:

• Build and maintain relationships with journalists, editors, influencers, and media professionals.
• Coordinate press releases, media pitches, and press kits. 

3) Content Creation:

• Lead the creation of high-quality content for various platforms, ensuring alignment with brand guidelines.

4) Marketing Campaigns:

• Plan and execute integrated marketing campaigns with the marketing team.
• Monitor and analyze campaign performance to maximize ROI.
• Utilize marketing tools to streamline workflows.

5) Crisis Communication:

• Develop and maintain crisis communication plans for timely responses to PR issues.
• Coordinate internal communication during crises and handle user queries and complaints. 

6) Brand Management:

• Ensure consistent brand messaging across all channels.
• Collaborate with the creative team to develop branding materials. 

7) Event Coordination:

• Plan and manage company events and industry participation.
• Represent the company at events and engage with stakeholders.

8) Stakeholder Communication:

• Coordinate with internal teams to ensure cohesive communication.
• Develop internal communication materials, like newsletters and announcements.

9) Analytics and Reporting:

• Track and analyze PR and marketing efforts.
• Prepare regular performance reports for management.

9) Vendor Management:

• Liaise with government agencies, local authorities, media, and other relevant parties.
• Manage relationships with external vendors to ensure quality deliverables.

10) Other Duties:

• To comply with Quality Management, Environmental Management, and Occupational Health & Safety procedures.
• Stay informed about industry trends and best practices.
• Manage social media platforms (FB, IG, Twitter, TikTok) and respond to user complaints.
• Perform additional tasks as directed by the Group Head of Department and Management.

Requirements:

• Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. Advanced degrees or relevant certifications are a plus.
• A minimum of 5 years of experience in public relations, marketing communications, or a related field.
• Demonstrated success in developing and implementing PR and marketing communication strategies.
• Exceptional written and verbal communication skills, with experience crafting compelling and engaging content.
• Strong project management skills, with the ability to manage multiple tasks, deadlines, and stakeholders.
• Experience in crisis communication and media relations, with a proven ability to navigate challenging situations.
• Proficiency with digital marketing tools, social media platforms, and content management systems.
• Ability to work collaboratively with cross-functional teams and manage external partnerships effectively.
• Experience with event planning, coordination, and execution.
• A strong network of media contacts is desirable.
• Ability to work effectively in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines.
• Experience with analytics tools (e.g., Google Analytics, Facebook Insights) to track and analyze campaign performance.

Additional Requirements: 

• Portfolio showcasing previous creative designs, marketing communication campaigns and writing samples of press releases. 
• Strong organizational and project management skills. 
• Flexible and adaptable with a proactive attitude towards learning and self-development. 
• Ability to work independently as well as collaborate effectively within a team environment.