• Responsible for managing the entire recruitment process, ensuring that the organization successfully attract and integrate top talents successfully into the organization with focus on candidate and employee experience.
• Working closely with Talent Acquisition team from all Bosch Malaysia locations by analyzing company’s hiring needs, sourcing platform and recruitment strategy to ensure a healthy talent pipeline is available in meeting hiring needs.
• Oversee the governance and Key Performance Indicators of talent acquisition processes and evaluate recruiter performance, ensuring adherence to company standards, process quality and best practice implementations.
• Developing and implementing comprehensive onboarding and integration programs that align with the company's values and culture, serving as a point of contact for new hires during their early integration journey in Bosch.
• Responsible on the implementation of employer branding and communication strategies which include content creations, managing social media, fulfilment of employer branding roadmap for Bosch Malaysia

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

Job Brief:

Be the HR business partner in managing the reward & welfare matters related to the human resources

Job Responsibilities:

Compensation & Benefit

• Serves medical insurance for employee by determining insurance coverage; examining and resolving medical claims documenting actions; maintaining quality services; ensuring legal compliance.
• Documents medical claims and insurance actions by completing forms, reports, logs, and records.
• Prepares nedical and insurance reports by collecting, analyzing, and summarizing information.
• Protects operations by keeping claims information confidential.
• Design, implement, administer and communicate of the compensation, benefits or total rewards programs to meet business performance requirements, which includes regular benchmarking and reviews to ensure it encourage employees’ performance and behavioural.
• Administer the employees’ fringe benefits and its entitlement to ensure such benefit is granted within the limit and with proper documentation.
• Ensure the consistent compensation & benefit practices and initiatives across the Business Units.
• Complete all the probation evaluation process before probation end date including employee sign-off letter
• Conduct employee service counter for all the employee for any enquiry ensure the effectiveness and efficiency of communication channel company wide

Others

• Ensure an appropriate filing system by documenting systematically all relevant documents for easy retrieval and secure manner.
• Assist in the conduct of human resource audits and surveys to prepare reports with recommendation on human resource related issues and employee motivation.
• Prepare and maintain personnel records and monthly human resource reports, inclusive of human resources expenses and budget.
• Assist the HR Manager on the ad hoc projects as at when required.
• Read the Information Security Policy and those supporting policies and guidelines that are relevant to their role.
• Implement good workplace practices of complying with the Information Security Policy.
• Responsibility for dealing securely with any information they have access to in the course of their duties. 

Job Requirements:

• Qualification : Degree in Human Resource Management, Business Administration or Business Management (or other relevant fields)
• Experience : Preferable 1 year HR-related experience, with exposure to payroll and compensation & benefits functions, in a manufacturing environment
• Skill : Knowledge in employment laws (Employment Act 1955 & Industrial Relation Act 1967) and experience in handling HR-related disputes, Microsoft Office, Good consultancy skills
• Language : Be effectively bilingual in English and Malay with superior communication and customer service skills

Customer Service Associate (Mandarin Speaking) China Market

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non- Malaysian
• Relocation Benefits *for Non-Malaysian

*NOTE : Successful candidates hired, will need to complete Probationary Period before Relocation exercise can take place.

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins

We are looking for someone who wants to invest in their long-term career and learn more about low code no code technologies and how they can be applied to business processes to facilitate automation . You should love challenges and working across different tools and technologies, with the ability to learn through independent research, assisted by mentors, buddies, and experts. You should prefer simple, sustainable solutions over complex ones, get excited about sharing your knowledge and derive satisfaction helping and enabling others.

Here are some of the skills and experience that will help you in this role.

• Designing and developing automated business solutions
• Integrating Open Source and vendor software to deliver automated solutions
• Strong Commitment to on-going learning and self-improvement
• Exposure/Certifications in Microsoft Power Platform or equivalent an advantage
• Prior experience in writing requirements beneficial
• Prior experience working in an agile IT environment is an advantage. 
• Business process improvement and mapping skills (e.g. in MS Visio, DrawIO ) is highly beneficial
• Familiarity with ADO, JIRA or other task planning applications a plus
• Responsible for understanding and analyzing the business issue and translating the issue into requirements and user stories
• Map the as-is process and to be process, explore, identify, and test new innovative solutions for process re-engineering/digitisation/automation
• Work with the team to design a solution, develop and implement various process improvement tools and techniques including Workflow, Robotic Process Automation (RPA), Optical Character Recognition (OCR), Natural Language Processing (NLP), Machine Learning (ML), Process Mining and Analytics Dashboard to meet end-to-end business requirements
• Responsible for design and developing solutions through an iterative process to meet business needs
• Ensure the completeness, effectiveness, and sustainability for the implementation of proposed appropriate solution
• Create and document test procedures and scenarios for user acceptance test
• Working with a dynamic team to refine and expand the automation based upon user feedback
• Support the team in the adoption and implementation of the solutions

We are seeking a highly skilled and strategic professional to lead our Corporate Development and Investor Relations functions. This multifaceted role is pivotal in shaping the company’s growth trajectory, fostering investor confidence, and ensuring sound financial planning to support strategic initiatives. The ideal candidate will excel in strategic thinking, financial analysis, and communication while driving cross-functional collaboration across the organization.

• Market and Competitive Analysis
• Conduct market research, competitor analysis, and trend forecasting to inform strategic decisions.
• Build financial models to evaluate the feasibility of new business opportunities.
• Capital Allocation and Resource Optimization
• Assess and recommend capital allocation strategies to prioritize high-ROI initiatives.
• Support business leaders in structuring and funding strategic projects.
• Budget Development and Oversight
• Lead the annual budgeting process, collaborating with department heads to establish financial goals.
• Ensure alignment between corporate strategy, operational plans, and financial resources.
• Forecasting and Scenario Planning
• Prepare short-term and long-term financial forecasts to guide strategic planning.
• Develop scenario analyses to assess the financial impact of various business strategies.
• Performance Monitoring
• Track financial performance against budgets and forecasts, providing variance analyses.
• Identify cost-saving opportunities and areas for operational efficiency improvements.
• Executive Reporting
• Present financial insights, dashboards, and reports to senior leadership and the board of directors.
• Ensure transparency and data accuracy in all financial reporting activities.
• Investor Communications
• Craft compelling messages regarding financial performance, strategy, and market opportunities.
• Manage the preparation of earnings calls, press releases, and investor presentations.

• Education: Bachelor’s degree in Finance, Business Administration, Economics, or a related field; MBA or CFA preferred
• Experience: 5+ years of experience in corporate development, financial planning, investment banking, private equity, or investor relations.
• Advanced financial modeling, budgeting, and valuation skills.
• Deep understanding of capital markets and corporate finance principles.
• Exceptional analytical and problem-solving abilities.
• Excellent communication, negotiation, and presentation skills.
• Strong organizational skills and attention to detail.

• Work in a diverse environment with people from over 10 countries
• Unlimited annual leaves
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

This is a fantastic opportunity for an experienced Commercial Account Development Senior Manager /Associate Director who has prior experience generating new revenue from existing clients. Taking direct accountability for at least 2 major global clients, the Account Development SM/AD combines an excellent knowledge of the FMCG industry and a deep understanding of NIQ products and services. You will be responsible for aligning key customer priorities and insights with NIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NIQ/client commercial partnerships.

We are looking for someone ready to drive positive change, able to challenge wider business processes, and be fully driven by achieving success with the support of the wider industry team.

You will need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients’ business strategy, objectives and growth opportunities
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients
• Identify sales opportunities for NIQ services and solutions to help the client achieve their strategic objectives
• Own and deliver on global contractual commitments with clients
• Build and maintain strong networking and C-suite engagement with key players in the clients’ business, and lead discussions with a wide range of decision influencers and budget owners
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets
• Represent and advocate for the NIQ brand through external events to unlock opportunities among clients

Reporting to the Senior Associate Director, Client Operations, a list of your responsibilities will include: 

• Manage a team of fund accountants responsible for client deliverables such as NAV production, financial statements and associated reports;
• Ensure the team is trained, engaged and as efficient as possible in achieving organizational goals.
• Partner with investment managers, brokers and auditors for daily operational issues;
• Work with other teams, such as IO, finance, regulatory reporting and banking to ensure all deliverables are met
• Participate in multiple system improvement projects, global and local plans and identifying and building on efficiency improvements
• Ensure the accuracy of client deliverables prepared by your team while observing service level agreement timelines.
• Maintain responsibility for the audit process, prepare financial statements or review such if prepared by other parties.
• Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed.
• Ensure all fees are billed on time and collected promptly for their assigned team.
• Participate in different system projects and contribute to idea generation for future process or technological improvements.
• Any other ad-hoc tasks as needed by our clients, organization, or employees on their team.

Assis the Business Data Office – Client and Investor Data Team in fulfilling it mandate of ingesting and maintain static data for clients, investors and investments at MUFG.

• Acknowledge and complete requests for data updates from stakeholders (Client Integration & Operations)
• Assist accounting and investor operations team in maintaining client, investor and investment data
• Assist with regular data clean up, bulk ingestion or data migration.
• Validate data update requests and communicate missing or invalid info back to requesting user.
• Extract and/or Collect data from various structured and unstructured formats (csv, PDF, email) and ingest into appropriate system.
• Collaborate with Data Integrity & Operation to resolve data incidents and assist with data remediation efforts.
• Adhere to standard operating procedure when updating MUFG system
• Update Operating Procedures and maintain JIRA/ServiceDesk/Confluence up to date
• Assist in standardizing and simplifying processes for creating and maintaining client and investor data.
• Participate in multiple initiatives with Technology, Product and other stakeholders to digitize and automate the ingestion and maintenance of client and investor data.
• Ensure internal checklists are completed and signed off.
• Ad hoc tasks, as required.

The Opportunity:

As an Associate Order Management Analyst, you will play a crucial role in ensuring the accurate and timely processing of customer orders for our EMEA region.

Your primary responsibility will be to review, validate, and input orders into our systems, ensuring that all necessary information is correct and complete.

What Your Impact Will Be:

Order Processing:

• Efficiently process automated orders (EDI, SFA) and manual orders (Excel uploads).
• Conduct thorough checks to identify and rectify errors in product information, pricing, and customer details.
• Maintain accurate and up-to-date customer data records.

Customer Service:

• Collaborate with local market Customer Service teams to address inquiries and resolve issues.
• Facilitate occasional customer queries and provide timely support.

Process Improvement:

• Actively participate in process improvement initiatives to streamline operations and enhance efficiency across EMEA markets.
• Contribute innovative ideas and solutions to optimize workflows and reduce errors.

Administrative Tasks:

• Perform additional administrative duties as required, such as report generation and data analysis.

This position is for HR General Executive to assist day to day HR functional areas under the supervision of HR Manager

Responsibilities:

• Provide support and guidance to employees on HR-related inquiries and concerns.
• Ensure employee personnel files & records are properly filed, maintained, and updated.
• Preparing letters for various employment-related matters.
• Support job recruitment process like interview arrangement and employee onboarding.
• Update staff movement and salary changes.
• Update employee compensation benefits records: medical and company insurance.
• Support employee work permits application and related processing.
• Support HR Manager to identify and implement HR initiatives that enhance employee engagement, satisfaction, and development.
• Handle all HR related matters and undertake tasks as and when assigned by HR Manager

Reporting to the Associate Director, the purpose of this job is to effectively manage accounts payable and receivable processes, prepare reconciliations and aging reports to ensure accurate financial transactions and reporting. As a part of a global team:

• Ensure the timely and accurate creation of client invoices and credit memos.
• Resolve invoice discrepancies and issues in a timely manner.
• Maintain client/fund data on system.
• Maintain client agreements.
• Record daily bank cash receipts and allocate cash receipts to invoices on the general ledger.
• Provide detailed variance analysis on monthly revenue reporting.
• Prepare Accounts Receivable Aging reports for management.
• Track and monitor aged receivables and work in progress.
• Liaise with Client Operations team on billing queries, aged receivables, WIP and unidentified cash receipts and escalate within guideline timeframes.
• Support in managing shared mailbox.
• Responsible for preparation of payments and the verification of supporting documentation, ensuring proper approvals.
• Responsible for the timely and accurate processing of accounts payable such as utilities, government related taxes and fees, employees’ credit cards and expense claims.
• Assist with the provision of supporting documentation to enable tax specialists to prepare tax returns. Associates assist with any queries arising through the taxation process. Associates prepare and submit HST returns.
• Responsible for liaising with Vendors and Internal Clients for queries.
• Diligently follow internal control procedures and maintain audit trail with supporting documentation.
• Assist with requests relating to internal and external audit queries.
• Perform other duties as assigned and incidental to the work described above.

This position will have the primary responsibility of managing fund accounting team(s) providing the full range of fund administration services to private equity and hybrid funds. A partial list of responsibilities and skills includes:

• Manage a team of accountants responsible for client deliverables such as NAV production, financial statements and associated reports and assist with the review process.
• Manage client relationships and client queries and help to resolve issues/queries raised by our clients. 
• Ensure the service level agreement and accuracy of client deliverables prepared by their team.
• Ensure that the team is trained, engaged and as efficient and effective as possible in achieving organizational goals.
• Help with the coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Oversea the audit process, prepare financial statements or review such if prepared by other parties.
• Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed.
• Ensure all fees are billed on time and collected promptly for their assigned team.
• Participate in multiple system initiatives and projects and contribute to idea generation for future process or technological improvements. Expected to participate on both a local and global level.
• Perform other duties as assigned and incidental to the work described above.

Associate Developer

As an Associate Developer you will be responsible for designing, developing and maintaining software programs in accordance to requirements and specifications, established or defined quality and performance standards, and within delivery timelines.  The technologies that you will be working with to develop software programs include but not limited to JAVA/J2EE, Spring Framework, .NET, Entity Framework, the ASP.NET MVC Framework, Windows Communication Foundation (WCF), RESTful API and Azure.

What you’ll be doing

• To develop and maintain software programs:

1. According to requirements and specifications.
2. Within established or defined quality and performance standards.
3. Within agreed upon delivery timelines.

• Participate in consultation with Development Leads in estimating effort for work assigned.
• Participate in initiatives that improve processes and/or procedures that contribute to performance effectiveness and efficiencies.
• Communicate work progress and all (work related) pertinent information in an accurate and timely manner to the Development Leads.
• Performing miscellaneous job-related duties as assigned.

You will be using your knowledge and skills to help us build and run our data management platform so that we can ensure the accuracy, consistency and efficiency our core data platforms.

• Develop and implement data quality rules to monitor core business data sets within the Master Data Management (MDM) environment
• Create data quality metrics and scorecards in order to identify and document data quality issues for tracking and reporting.
• Design and publish data quality dashboards using data visualization tools such as Power BI
• Prepare data quality assessments and suggest recommendations for promoting and increasing data quality
• Identify and document data quality issues for tracking and resolution.
• To provide operational support for our MDM through day-to-day monitoring, oversight and maintenance of the quality and integrity of our core business data sets in our Master Data Management platform.
• Promotion and development of the MDM as the golden source of data for reporting and use throughout the business
• Work with business partners and subject-matter experts (SMEs) to perform root cause analysis and business impact analysis.
• Work with our IT partners and project teams to assist in the continued design and addition of data models to the core business data sets and ingestion of new data sources into same.

Be an integral member of the AML team’s daily operations, providing quality client service with the guidance of MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty.

• Support the quality control review process of daily deliverables adhering to company and department policies and procedures relating to AML, Data Governance and Outsourcing
• Be a main contact for daily client inquiries and deliverables within your team, striving to consistently complete deliverables within SLAs, escalate any client or deliverable issues where required and appropriate
• Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments adhering to a high quality standard and provide assistance and guidance to the team members in query responses
• Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables
• Actively participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
• Support management in department initiatives, projects, risk mitigation
• Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

The Associate primary responsibility will be to provide administrative assistance to the Client Account Management Team and will play a crucial role in delivering exceptional services to our clients. You will be responsible for assisting with various tasks related to client communication, account management, and administrative duties. A partial list of responsibilities and skills includes:

• Provide administrative support to the client account managers, including preparing documents, reports, and presentations.
• Organize and maintain client files, records, and databases.
• Assist in managing client accounts, including updating account information.
• Preparation of key performance indicators reports.
• Coordinate and schedule client meetings and appointments.
• Work closely with the client account managers to ensure all client needs are met efficiently and effectively.
• Identify and highlight opportunities for internal process improvement and increase in efficiency.
• Conducting research and analysis to support the development of client strategies.
• Participate in team meetings and contribute ideas for improving client services and operational efficiency.
• Perform other duties as assigned and incidental to the work described above.

• Manage a team of fund accountants responsible for client deliverables such as NAV production, financial statements and associated reports;
• Ensure the team is trained, engaged and as efficient as possible in achieving organizational goals.
• Partner with investment managers, brokers and auditors for daily operational issues;
• Work with other teams, such as IO, finance, regulatory reporting and banking to ensure all deliverables are met
• Participate in multiple system improvement projects, global and local plans and identifying and building on efficiency improvements
• Ensure the accuracy of client deliverables prepared by your team while observing service level agreement timelines.
• Maintain responsibility for the audit process, prepare financial statements or review such if prepared by other parties.
• Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed.
• Ensure all fees are billed on time and collected promptly for their assigned team.
• Participate in different system projects and contribute to idea generation for future process or technological improvements.
• Any other ad-hoc tasks as needed by our clients, organization, or employees on their team.

The Key Accountabilities for this role are, not limited to:

• Provides administrative support to business operations by performing processing tasks such as data entry, email sorting, filing or similar activities.
• Performs data entry of material from source documents into a computer database to support business operations.
• Processing master data creation, update and validation within the SLA while ensuring the compliance with corporate policies and procedures.
• Ensures master data integrity in ERP application systems as well as maintaining the processes to support the data quality.
• Data management, governance, and data quality of master data requirements with other functional data owners to ensure functional master data integrity across the operation of financial systems is consistent and meets stated business rules and requirements.

Support any ad hoc projects for continuous process improvement, cleaning up, mapping and etc

RESPONSIBILITIES OF THE JOB

• Recruitment
• Advertising, sourcing, screening according to the business requirements and candidates’ suitability. Primarily first interview for Assistant Managers and Managers. Other positions only in the absence of Sen. Executive HR.
• PI Test and placement of potential candidates Primary for first interview for Assistant Managers and Managers.
• Reference check – 2 per selected candidates.
• Ensure proper HR documentation for new recruits, Offer Letters, confirmations acknowledgement and employment bond are completed in a timely manner.
• Preparing pre-employment medical check-up letter.
• Preparing salary structure for approval, information on new joiner respective department for email address, laptop, access card and parking card.
• Closing SLA within 60 days from recruitment process commencement.
• Ensure all HR correspondence are completed timely ie. Confirmation, Probation Extension, etc. (Assistant Managers and Managers).
• Ensure personal files (Assistant Managers and Managers) are accurately maintained and updated on a regular basis.
• Onboarding 1 (AM, M, SM).
• Analyze all received Training Requests before processing.  Follow through all L&D activities as previously planned in accordance to approved budget.
• Complete all Employee Engagement activities as planned for each calendar year in accordance to the approved budget. Advisory role for committees organizing events under Staff Welfare budget.
• Ensure that IR related matters i.e. disciplinary, counselling, misconduct investigation and grievances handling as per the guidelines and policies and are completed within 72 hours. Prepare a chronological report when necessary.
• Insurance claims processing and yearly renewal – monitor that this is done in a timely matter. 
• Ensure proper HR documentation for new recruits, confirmations acknowledgement, training and employment bond are completed in a timely manner.
• Oversee Staff Welfare i.e. Uniforms, Health Metrics, EE etc are executed by your respective downlines in accordance to schedule and plan.
• Oversee vendor sourcing and negotiations – Liaise with Procurement Executive as and when a system tool, EE, Appliance or activity requires to be ordered.
• Ensure all HR & Admin team members file documents weekly.
• Organize and conduct briefing for PEDP.
• Organize and conduct briefing yearly CoC Briefing to all co-workers.
• Schedule Duty Manager every 4 months cycle.
• Yearly review of all HR & Admin SOPs.
• Ensure Team always keeps their Workstation and department tidy.
• Daily-HR related administration works and as and when tasked.

Role overview:

The Senior Associate will be joining the new Global Due Diligence function at TerraPay and will be responsible for assisting with the onboarding of clients and partners in the APAC region. They will be working closely with the Head of Due Diligence and MLROs in ensuring the compliance with AML regulations across all jurisdictions where TerraPay is licensed and will help build and test new processes and procedures for onboarding and periodic reviews.

How you will create impact:

• Directly onboarding TerraPay clients and partners, carrying out full screening and risk assessments, ensuring that TerraPay’s due diligence requirements are met in full.
• Working directly with the business development managers / relationship managers to ensure new clients and partners are within TerraPay’s risk appetite and comply with TerraPay’s global AML policies.
• Performing enhanced deep dive client/partner risk assessments and producing comprehensive reports for the respective MLROs and senior management to assist with high-risk customer decisioning.
• Working on creating procedure guides and manuals for the onboarding of clients from new business verticals. 
• Staying up to date with regulatory developments affecting the business and maintaining a working knowledge of relevant anti-money laundering regulations. 

Essential qualifications:

• Written and verbal fluency in English and Business Mandarin.
• Experience of correspondent banking relationships is preferred.
• Payments experience, especially in money remittance, or alternative payment methods is preferred.
• Experience/knowledge of issuing + acquiring is also preferred, including knowledge of Visa/Mastercard scheme rules.
• Preferably experience in performing EDD assessments on high-risk and complex clients.
• 5+ years of experience in financial crime (KYC, CDD, EDD, transaction monitoring, quality assurance testing, SAR reporting).
• ICA, ACAMS or equivalent AML certifications would be advantageous.

Interview rounds & assessments:

• Table for Two:
  A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.
• Beyond the Bio:
  A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.
• Manager Meetup:
  A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.
• Hot Seat:
  A cultural fit round that includes an overview of the company’s core values and long-term plans.

Why TerraPay:

TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.

Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.

We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.

Read more about TerraPay here

Our culture & core values:

At TerraPay, we don’t just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you’re looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be.

With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we’ve got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities.

Explore more vacancies here

Click here to see what our employees feel about TerraPay.

Stay connected with TerraPay on LinkedIn

We are looking for an Associate, Rider Recruitment (Sales Focus) to be based in our Rider Hub located in Johor Bahru, Malaysia to assist us in expanding our current fleet of riders across Malaysia. This role will be reporting to the Senior Manager, Rider Recruitment. 

Responsibilities include, but are not limited to:

• Work with the Rider Management team to develop recruiting strategies and create innovative ways to source candidates. This includes working with local universities/colleges and community job boards to post the roles.
• Use the existing Applicant Tracking System to manage the full cycle rider recruitment, including but not limited to:

1. Validating applicants’ documents
2. Contacting and managing prospective candidates.
3. Scheduling test rides for riders.
4. Screening drivers for capability and experience.

• Scheduling onboarding sessions and ensuring sessions are all filled. You will need to follow up and re-book candidates as needed.
• Assisting with administrative functions for local leads, such as ensuring that new hire processes and documentations are completed.
• Supporting the new hires with their questions during the first few weeks (eg. first week questions regarding payroll, etc...)
   

In this role, you will be overseeing and executing various functions related to investors, to ensure seamless fund operations.

• Key responsibilities include processing investor transactions, maintaining accurate records, and collaborating with internal teams to enhance service delivery.
• Process investor subscriptions, redemptions, and transfers accurately and efficiently. Support the quality control review process of daily deliverables following company and department policies and procedures relating to investor registration, dealing, reporting and cash.
• Maintain up-to-date investor records, ensuring data integrity and compliance with regulatory requirements. Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate.
• Collaborate with internal teams, including client services and fund accounting, to address investor inquiries and resolve issues promptly. Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard and provide assistance and guidance to the team members in query responses.
• Work with immediate Line Manager on testing, change requests and adoption of new technologies to enhance service offering.
• Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty

Reporting to the Associate Director of Client Operations, you will:

• Provide a full range of fund accounting services to hedge fund clients, including NAV preparation, reviewing corporate actions, verifying security pricing, performing cash and security position reconciliations.
• Provide a complete range of fund administration services to hedge fund clients and investors, including compliance procedures, working with investment managers, brokers, custodians and auditors.
• Provide customer service to hedge fund managers and investors.
• Participate in multiple system improvement projects and automation projects
• This role requires to perform late work pattern. Working hours from 2pm to 11pm
• Contract (18 months) and Permanent role available.

Western Digital is seeking an experienced and dynamic lawyer with with a broad range of legal expertise to support its hard disk drive operations in the SEA region. This position will cover business operations in Malaysia, Philippines, Thailand, Indonesia and Singapore.  This role will support Sales, Procurement, Engineering, HR, Site Management, Finance and Logistics & Facilities. This individual will provide high-quality legal counsel and support on a variety of regional legal matters, including negotiation of commercial agreements, employment matters, regulatory compliance, corporate secretarial matters, etc. The ideal candidate has post-qualification experience as a commercial attorney with a top tier law firm and in-house experience with a global company. The candidate will demonstrate the ability to partner with the business and effectively respond to legal issues and establish strategic priorities. The candidate will also need to have experience communicating efficiently and seamlessly with subject matter experts within the legal department located in other countries, including the U.S. Experience working with sales/engineering/technology/human resources/manufacturing operations will be an advantage.

This role requires a presence onsite at Western Digital’s Penang site.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as initial point of contact and manager for a variety of legal matters in SEA region, including sales and marketing, employment, compliance, litigation, corporate governance and government relations.
• Integrate into the business as a strategic business partner and provide legal guidance in the context of the business to achieve the Company’s goals.
• Work closely with senior management in SEA region as a trusted advisor and partner.
• Provide advice and counsel on a variety of legal issues, including commercial transactions, sales and marketing support, corporate matters, employment related issues, regulatory and litigation.
• Contribute to the development and implementation of risk management strategies that align with the company’s business objectives and legal obligations.
• Draft, review, negotiate, and finalize a variety of commercial contracts.
• Identify potential legal issues and risks related to business practices and policies.
• Partner with internal client groups to respond to legal and compliance issues and find practical solutions that balance risk and business opportunities.
• Coordinate and collaborate with appropriate legal department members globally to assess and manage legal matters in a consistent manner.
• Work with supervisor to develop and review internal policies and compliance procedures and provide training on those policies/procedures.
• Ensure adherence to corporate governance best practices, supporting the Board and executive management in maintaining compliance with statutory and regulatory requirements.
• Oversee local litigation in coordination with the U.S. litigation team.
• Represent the company before any authorities, tribunals or courts as may be necessary
• Support local investigations, in coordination with HR and the Ethics and Compliance team.
• Work professionally and productively with outside counsel to maximize the value of counsel’s input and minimize outside counsel fees.