Job Responsibilities

• Develop and implement recruitment strategies and processes to attract top talent and meet the organization's staffing needs.
• Manage the full recruitment lifecycle, including job postings, candidate sourcing, screening, interviewing, and selection.
• Collaborate with hiring managers to understand their specific recruitment needs and provide guidance on best practices.
• Conduct market research to identify trends and strategies to improve recruitment efforts and stay competitive in the industry.
• Enhance the candidate experience by providing timely communication and feedback throughout the hiring process.
• Utilize Applicant Tracking Systems (ATS) and other HR tools to maintain accurate records and metrics for recruitment activities.
• Develop and maintain relationships with external recruitment agencies and educational institutions to build a talent pipeline.
• Train and mentor junior HR staff and recruitment team members to ensure a high level of performance.
• Monitor and report on recruitment metrics to track progress and make data-driven decisions.
• Support diversity and inclusion initiatives in the hiring process to promote a diverse workforce.

Job Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; a Master's degree is a plus.
• At least 5-7 years of experience in recruitment or talent acquisition, with a demonstrated track record of successful hires.
• Strong knowledge of recruitment best practices, techniques, and tools.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Familiarity with labor laws and regulations related to recruitment and employment.
• Proficient in using Applicant Tracking Systems (ATS) and HR software.
• Data-driven mindset with the ability to analyze metrics and assess the effectiveness of recruitment efforts.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is a plus.
• Commitment to promoting diversity and inclusion in the workplace.

Job Responsibilities

• Lead and manage the Employee Relations (ER) and Industrial Relations (IR) functions to ensure a positive and productive workplace.
• Develop and implement ER and IR policies, procedures, and programs that comply with labor laws and best practices.
• Serve as the primary point of contact for internal stakeholders on all ER and IR matters, providing guidance and support.
• Proactively manage employee grievances, disciplinary actions, and conflict resolution processes while ensuring fair treatment and adherence to company policies.
• Facilitate negotiations with employee representatives and unions, when applicable, to maintain good industrial relations and resolve disputes.
• Conduct regular training sessions for management and employees on ER and IR topics, including conflict resolution and labor laws.
• Monitor industry trends and labor market developments to identify potential impacts on the organization and develop proactive strategies.
• Lead and support organizational change initiatives with a focus on maintaining employee engagement and morale during transitions.
• Prepare and deliver reports on ER and IR metrics, trends, and issues to senior management.

Job Requirements

• Bachelor's Degree/ Master's degree in Human Resources, Business Administration, Industrial Relations, or a related field; relevant certifications are advantageous.
• At least 8-10 years of experience in Employee Relations and Industrial Relations, with a minimum of 4 years in a managerial role.
• Strong knowledge of labor laws, employee rights, and industrial relations practices.
• Demonstrated experience in managing complex ER and IR issues, disputes, and negotiations.
• Excellent analytical, problem-solving, and conflict resolution skills.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Ability to work independently and make decisions in a fast-paced environment.
• Fluency in English and Bahasa Malaysia; proficiency in other languages is a plus.
• Commitment to fostering a positive work environment and promoting employee engagement.

Job Responsibilities

• Lead the overall HR strategy, ensuring alignment with the company’s goals and objectives.
• Oversee all HR functions including recruitment, talent management, compensation and benefits, employee relations, performance management, and training and development.
• Develop and implement HR policies, programs, and initiatives that foster a high-performance culture and enhance employee engagement.
• Ensure compliance with labor laws and regulations while promoting fair and equitable treatment of all employees.
• Partner with senior management to identify organizational needs and develop solutions to drive business performance.
• Manage succession planning initiatives to ensure talent pipelines and organizational resilience.
• Monitor and analyze HR metrics to inform strategic planning and continuous improvement initiatives.
• Facilitate change management efforts and promote a positive work environment aligned with OCIM’s values and mission.
• Lead and mentor HR teams, fostering their professional growth and development.

Job Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or a related field; a Master’s degree is a plus.
• Minimum of 10 years of progressive HR experience, with at least 5 years in a managerial role.
• Proven experience in developing and implementing HR strategies and best practices.
• Strong knowledge of HR regulations, labor laws, and employment standards.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to influence and partner with all levels of the organization.
• Strong analytical and problem-solving skills, with proficiency in HR metrics and data analysis.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is an advantage.
• Passion for fostering an inclusive and engaging workplace culture.

Tasks:

• To assist with Human Resource Helpdesk daily operations involves research and resolve all associates issues and concerns and the 1st level support for basic Human Resource Shared Service Function.
• Assist in employee queries pertaining to Payroll, Over Time, Leaves and so on. 
• Support in testing of automation planned for Human Resource Shared Services.
• Assist with testing of upcoming Change Request from stake holders.

Projects:

• Human Resource Services process revision/update includes identifies opportunity to improve Human Resource Operation Services and processes.
• Document work instruction involves updating documentation or work instruction when the department receive latest procedure for a request

Tasks:

• To assist daily operation of the department by managing associate personal information update, employee identification creation, and profile completion.
• Manage time date related request.
• Support any ad-hoc tasks assigned by personnel admin.

Projects:

• Support automation project (Be-Savvy & Human Resource Digitalization project).
• Propose operation improvement activities (Kaizen).
• Support in work instructions and ad-hoc clean projects.

Human Resources Executive (Senior)

Responsibilities:

• Act as a trusted advisor to business leaders and employees, ensuring a balanced approach between business objectives and employee engagement.
• Collaborate closely with business and site leadership to enhance team capabilities, boost morale, and maximize organizational effectiveness.
• Ensure compliance with HR policies, regional/global regulations, and local employment laws.
• Provide guidance on various HR activities including performance evaluations, rewards, talent acquisition, and learning and development.
• Offer input on workforce planning and resource management.
• Facilitate training sessions on key HR areas and support employee engagement initiatives.
• Lead local implementation of global HR projects, tailoring solutions to meet specific needs.
• Handle employee relations cases, conducting thorough investigations and facilitating resolutions in partnership with management.
• Stay updated on enterprise-wide People priorities and external trends in commercial and HR sectors relevant to the company's People Strategy.
• Demonstrate passion for both business success and employee well-being, driving personal development to excel in the role.
• Participate and/or co-lead with HRBP community in the delivery of designated Reward and Recognition projects such as salary benchmarking, advising managers on salary levels, management of salary review processes, bonus awards, and incentives.
• Support Learning and Development (L&D) activities where appropriate, participation in Talent Review processes, and more.
• Perform any other ad-hoc tasks and fulfill requests from superiors as needed to support the smooth operation of the team or department.

Requirements:

• Degree qualified in a Human Resources related field.
• Minimum of 5 years of HR generalist experience
• Experienced in various HR functions, including HR policy application and advisory, Talent acquisition, Workforce planning, Talent management, Employee engagement, Employee relations, Training & Rewards, and compensation.
• Proficient in building strong relationships and influencing stakeholders at all levels, with the ability to adapt communication styles effectively.
• Up-to-date knowledge of employment law and its practical application in daily HR operations.
• Demonstrated ability to excel in complex multinational business environments.
• Highly organized and focused on applying HR policies, procedures, and standards consistently.
• Possesses strong commercial acumen with excellent problem-solving skills.
• Previous experience in effectively managing critical employee relations situations.
• Language proficiency in English, Chinese and Malay is a must.
• Proficient in HR systems and Microsoft Office applications.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits.
• Fun loving and diverse work environment.
• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

• Conduct business requirement gathering to assist HR Business Partners to develop a comprehensive and effective job design, organisation structure and job description.
• Coordinate and manage organisational development programmes (e.g. trainings, corporate social responsibility, townhalls, employee engagement, etc.) for the group to ensure seamless coordination from pre-event until post event.
• Monitor and manage the development of the talent pool that are part of the Employee Development Programme.
• Manage and effectively coordination with learning institutions on partnership programmes for internships and business scholar programme.
• Collaborate amongst the HR community and stakeholders in the group of companies in driving HR projects and organisational initiatives.
• Constantly monitor and provide visibility on measurements that HR function tracks to ensure compliance and progress (e.g. JEF, Training Bond, Government Claims, etc.)
• Identify areas for improvement and make the necessary recommendations to enhance the efficiency and effectiveness of the workforce as well as the HR Function.

Rewards & HR Operation

• Gather, record, and provide periodic reporting and analysis of attendance tracking of employees, including all leaves types, and absenteeism.
• Responsible to respond to staff inquiries regarding HR-related matters.
• Responsible for creating & update employee profiles, data, and all other records in HR Avenue (HR System) as when required.
• Work as a team on all HR engagement activities.
• Prepare all types of HR letters & Forms as requested (e.g. offer letter, acceptance of resignation, employee verification, BAU, checklist, etc.)
• Handle personal files, from scanning and uploading to the filing.
• To perform any other tasks and assignments as directed by the immediate manager from time to time.

HR Operational:

• Implement and monitor HR policies, rules, guidelines, strategies, benefits administration, payroll processing, and recordkeeping, and ensure compliance.
• Support recruitment efforts, coordinate onboarding processes, and ensure a smooth transition for new hires.
• Manage the exit process, including exit interviews and final settlements.
• Maintain accurate HRIS and employee P-files records, ensuring data integrity and compliance with recordkeeping regulations.
• Prepare and submit HR related monthly reports
• Support HRM in managing employee benefits, wellness programs, and engagement initiatives.
• Facilitate employee relations activities, including disciplinary matters and conflict resolution.

Employer Branding:

• Improve and contribute to our employer branding by developing creative posting strategies for HR digital platforms that focuses on our culture and values.
• Managing and improving the company’s career page on owned digital assets.

Operational Excellence – Office Admin:

• Provide general administrative support, including maintaining office supplies, equipment, and a clean workspace.
• Coordinate employee benefits, wellness initiatives, and office-related employee services.
• Support and administer office admin budget, monitor expenditures, process invoices, and ensure cost-effective operations.

Building Business Competence (Training):

• Align learning and development initiatives with overall HR strategies to support talent management goals.
• Coordinate training programs, including in-house and external training, to enhance co-workers' competence and knowledge.
• Contribute to a culture of learning and growth, supporting internal mobility and career progression.
• Partner with HRM and support managers in performance evaluation, development planning, and goal setting.
• Support co-worker's engagement survey and ensure goals as well as actions are identified, communicated and followed up.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world.

Human Resources Operations Executive

The Human Resources Operations Executive will support the Talent Acquisition team in all recruitment activities. This role is responsible for coordinating recruitment operations, including scheduling interviews, screening candidate profiles, liaising with hiring managers, and maintaining clear communication with candidates throughout the hiring process.

Key Responsibilities:

• Assist in coordinating and scheduling interviews between candidates and hiring managers.
• Screen candidate profiles and resumes to identify suitable candidates based on job requirements.
• Liaise with hiring managers to understand role requirements and provide updates on the recruitment process.
• Maintain consistent communication with candidates, providing updates and ensuring a positive candidate experience throughout the hiring process.
• Support pre-boarding activities and collaborate with the HR team to ensure a smooth transition for new hires.
• Update and manage candidate information in the applicant tracking system (ATS).
• Assist in recruitment-related reporting and data management.
  

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 1-2 years of experience in HR operations, recruitment, or related functions.
• Strong-bias for action
• Strong work ethic and willingness to take on any task.
• Comfortable working in an extremely fast paced and international environment
• Ability to navigate and embrace ambiguity.
• "CAN-DO” attitude, good manners, strong passion, strong ownership, commitment, accountability, responsibility, and team player
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent communication skills, both written and verbal.
• Proficient in using recruitment tools and applicant tracking systems.
• Detail-oriented with a proactive approach to problem-solving.
• Passion for creating a positive and vibrant work culture.
  

• Enjoy monthly fix allowance (based on eligibility)
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Supportive team and continuous on the field guidance and training
• Competitive salary
• Casual work attire

• Act as an effective HR leader in partnership with the business units leaders from various business units in providing broad range of the HR solutions and strategic plans to support the business in delivering the best HR practices that align with the business needs and achieve the business goals.
   
• Responsible for planning, executing and managing the day-to-day human resources initiatives and operations matters.

Scope of HR Business Partner:

1.  HR Strategy : collaborate with the leadership team on formulating people strategy and initiatives that are aligned with the corporate objectives and based on priority.
2. Organisation Development : analyse the organizational capabilities and work with leaders to review and develop the right organizational structure and ways of working for the business.
3. Employee Engagement : positively impact employees by cultivating a highly integrity culture and performance-driven working ethics, to achieve the employees’ satisfaction and healthy corporate / environment culture.
4. Employee Relations : facilitate resolution of employee conflicts or concerns. Investigate allegations of employees’ misconduct and guide the management on disciplinary and grievance processes.
5. Talent Development : drive talent review process and review with leaders to create individual development and succession plans to improve the human capabilities.
6. Manpower Planning : forecast and plan ahead the manpower needs for the business to ensure the readiness of the human resources in meeting the business demands.
7. Compensation & Benefits : studies the market / competitors trend and the needs of business to enhance the competitiveness of the reward strategies, through liaison with the HR Service Centre – C&B.

• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
   
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

1. Employee Engagement

• Drive and organize employee engagement activities such as family day, annual dinner, sports day, breakfast engagement, quarterly engagement sessions and etc to foster relationships amongst colleagues.
• Recommend the necessary initiatives to continuously strive for a harmonious working environment amongst the employees.

2. Industrial Relations

• Work closely with Group Human Resources to provide advisory services to farm management team and employees on state and federal employment regulations, collective agreements, benefits and compensation policies, personnel procedures, and classification programs.
• Handling of all disciplinary, misconduct, employee performance, grievance, and termination cases in consultation with Group Human Resources.
• Liaison with state and city regulatory bodies (Jabatan Tenaga Kerja) on all matters relating to workers issues at farm.

3. Learning & Development

• Prepare yearly training budget and programmes for employees to inculcate a  learning & growth culture at the Farm.
• Monitor all training program costs, training details, training bond details  and records.
• Support Group Human Resources initiatives in facilitating development programmes such as Leadership Development programme, Managerial Development programme, Talent Development programme, coaching programme, mentor-mentee programme buddy system, E-Learning programme and any other program in DPDC Academy.

4. Talent Acquisition

• Work with Department Heads to identify manpower requirements to support effective organization structure aligned towards the business direction.
• Source and provide quality candidates to Hiring Managers within a stipulated timeframe and close the assigned positions according to the timeline set out in the KPIs. 
• Participate in various Employer Branding activities such as university career talks, career fairs, strategic partnerships with schools etc.
• Conduct pre-onboard, onboarding and blending-in programmes for new employees to ensure an enriching orientation experience.
• Conduct exit interviews with resigned employees, to gauge the attrition reasons and recommend the necessary actions for improvement.
• Responsible for foreign workers matters, including manpower planning, submission of documents for foreign workers application, renewal & cancellation of work permit, arrange workers for FOMEMA check-up and handle of disciplinary and grievances cases, workers welfare.

5. Payroll & Performance Management

• Check payroll on a monthly basis to ensure the submission of statutory contribution in compliance and no penalties cases.
• Manage manpower budget and utilization to support productivity and cost optimization.
• Encourage a performance culture and ensure effective implementation of performance management system which includes advising staff in KPIs setting, understanding of core and leadership competencies.
• Ensure that all submission of input into the HRIS system is accurate and complete to support organisational effectiveness.

6. To perform any other tasks and assignments as directed by the management from time to time.

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology, such as Custom API, trading systems, and data science, enable easy access to financial services that were previously inaccessible or difficult to understand.

Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

Job Overview
The Group Human Resource Director (GHRD) will play a critical hands-on role in shaping and executing HR strategy across the organization. This is a unique opportunity for an experienced HR leader who enjoys not only driving strategy but also staying involved in the operational, day-to-day HR activities. The ideal candidate is someone who thrives in a fast-paced, dynamic environment and is comfortable rolling up their sleeves to ensure the successful implementation of HR practices across multiple regions.

Hands-On HR Leadership:

• Lead the HR function across the group with a hands-on approach, actively participating in day-to-day HR operations, such as recruitment, employee relations, and talent management.
• Partner closely with regional HR teams, providing guidance and support on both strategic and operational matters to ensure smooth HR function.
• Provide direct involvement in resolving complex HR issues, from conflict resolution to workforce planning and restructuring, ensuring a proactive HR function.

Talent Acquisition and Development:

• Personally oversee and participate in the recruitment of senior-level positions and other critical roles, ensuring alignment with the business’s growth strategies.
• Be hands-on in implementing onboarding, training, and development programs to build a strong pipeline of talent across the group.
• Work closely with leadership to create talent management and succession planning programs that are practical and scalable.

Compensation, Benefits, and Compliance:

• Take a direct role in reviewing and designing competitive compensation and benefits packages that meet employee needs and business goals.
• Ensure compliance with labor laws and provide hands-on leadership in addressing employee relations, ensuring fairness and legal alignment.
• Oversee and actively participate in the implementation and review of compensation structures to keep the organization competitive.

HR Operations:

• Be deeply involved in day-to-day HR operations, including overseeing payroll, HR administration, and performance management.
• Manage the HR team directly and ensure effective collaboration with regional offices to ensure seamless HR service delivery.
• Provide hands-on support for HR system implementations and process improvements, ensuring they are tailored to the needs of the business.

Organizational Development and Culture:

• Actively drive and support culture-building initiatives, fostering a collaborative and positive work environment across all regions.
• Lead hands-on change management initiatives to adapt the organization for growth, including workforce restructuring, leadership coaching, and development programs.

HR Technology and Analytics:

• Leverage HR systems and data analytics with a hands-on approach to drive operational efficiencies and informed decision-making.
• Lead the collection and analysis of HR data, using it to make informed, strategic decisions for talent management and operational improvements.

Qualifizations & Skills:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or MBA is preferred.
• Experience:
• 10-15 years of progressive HR experience, with at least 5 years in a senior HR leadership role.
• Proven track record of being hands-on in HR operations while developing and executing broader HR strategy.
• Experience in managing HR functions in fast-growing, multinational companies, with experience working across diverse geographies.
• Skills:
• Ability to balance strategic leadership with hands-on involvement in daily HR operations.
• Strong problem-solving and conflict resolution skills with a proactive, practical approach to employee relations.
• Excellent communication, negotiation, and leadership skills, with the ability to engage and influence stakeholders at all levels.
• Proficiency with HRIS systems, HR analytics, and data-driven decision-making.
• Adaptability and resilience to thrive in a fast-paced, dynamic environment.
• Strong cultural awareness and experience working in diverse, multicultural environments.

At Bjak, we believe in fostering an environment where you can thrive. Our benefits package includes:

• Competitive salary
• Hybrid work arrangement
• Flexible working hours
• Casual work attire
• Comprehensive medical, dental, and vision benefits
• Strong learning and development plans for your career growth
• International work environment and flat organization