• Administrative work on Ms Excel files or research work on MS Word
• Conducting research that is pertinent to understanding either the users of our platform or job applicants
• Planning and as well as designing tools that would be used to help our users understand themselves like with personality tests or processes that would help facilitate the users’ ability to find, enrol or to apply opportunities more easily (Like for learning and job opportunities)
• Working with graphics designers or coming up with your own website or mobile app page concept things such as psychology tests, career tests on Adobe XD
• If needed: To help run or be a part of induction programs or training programs for new employees to help them integrate into the company culture better
• If needed: Human resource functions such as interviewing and testing applicants

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

We are looking for Interns to join our IT Managed Services team in Cyberjaya to help deliver top-notch support to our customers. In this role, you'll gain real life and hands-on work experience in networking & security, server, systems, virtualization, cloud, and desktop computing.

You will embark on an exciting career in IT Managed Services by joining our 6-month internship program. We are looking for individuals with excellent personalities, self-initiative, and a keen interest in various technologies such as Routing & Switching, Desktop Computing, Virtualization, Server, or Azure Cloud.

This internship offers you the chance to be absorbed into the company upon the completion of your internship program, with exposure to four tracks - Azure Cloud Support, Network & Security Support, Digital Workplace/Systems Support or General IT Technical Support.

Responsibilities:

• Troubleshooting and resolving technical issues for customers
• Diagnosing and providing technical supports to our customers
• Resolving technical issues, and maintaining customer's satisfaction

• Must be able to commit to a 6 months internship program
• Must be willing to work on 12 hours shifts, including weekends and nights.
• Must be fluent in English
• Must be in final semester before graduating

Do I need to meet all the requirements to apply?

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity

As a valued member of ‘Logicalis Asia Pacific’ you will enjoy several benefits, such as:

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help."
• Pick your own adventure: Our people have moved from Helpdesk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: Find your own method for collaboration and productivity to achieve a happy balance. #LI-Onsite

About Logicalis Asia Pacific MSC Sdn Bhd

Logicalis Asia Pacific Sdn Bhd is a division of the Logicalis Group, an international IT Solutions Integrator who employs 7,000+ staff, across 65 locations worldwide. With operations in Melbourne, Sydney, Brisbane and Cyberjaya, Malaysia. Logicalis Australia enables organisations to transform their internal capabilities and gain greater business value from their IT investment, and is widely regarded as a best-in-class leader of its field.

For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.