Job Description

Looking for sales account manager who will be responsible for developing long-term

relationship with clients and overseeing sales. As a Sales Account manager you will be

responsible to develop leads, building and maintaining relationship, managing deals, fulfill

their requirements and requests, respond to their queries in a timely manner and aspire to

deliver a positive client experience.

Key Roles and Responsibilities

• Manage portfolio of clients to achieve long-term success
• Develop positive relationship with clients.
• Find key people in organizations to sell our solutions – Mostly IT department.
• Able to present and upsell TechLab’s solutions and support offerings.
• Remediate conflicts with clients in a timely manner.
• Understanding each clients nature of business to propose suitable solutions and offerings.

Plus Points in Experience

• Relevant experience in similar client-facing role
• Experience in a strategic partner management position
• Experience in the IT or professional services industry with a focus on business development and/or sales
• Experience in managing multiple stakeholders and projects
• Proven experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth
• Strong sales orientation with experience working with clients and business teams to create sales-orientated solutions and services
• Experience with successful partner management.

Qualifications

• SPM, diploma graduate or equivalent education experience.
• Experience as Sales Account Manager/Sales Representative (also open to freshgrads)
• Proficient in Excel, Word, Powerpoint, CRM and Google suite

What We Offer:

• Competitive salary and commission structure.
• Opportunities for professional development and growth.

How to Apply:

Interested candidates can submit your resume to hr@techlab.com.my.

A supportive and collaborative work environment. Join our team at TechLab Security Sdn

Bhd and embark on a rewarding career in the exciting field of security technology sales.

Apply now to be part of our dedicated team!

Perks & Benefits

• Season parking provided
• Insurance
• Medical Claims
• Commissions and Bonus

Job Description:-

• Develop contact with potential customers in the industry by cold calling, emailing or scheduling meetings in person.
• Form new and continue existing relationships with companies and government agencies in the customer database by visiting them in person, maintaining phone contact and addressing issues or problems when they come up.
• Maintain a strong understanding about product , features and technical specifications to answer specific customer questions.
• Create new methods or strategies to help the sales team reach monthly goals for product revenue to increase company profitability.
• Give customers in-person product demonstrations and teach them about the features and benefits of each item the company offers.
• Attend weekly sales team meetings and provide information to management about sales figures, goals and obstacles.
• Become a valuable and helpful resource in all of your dealings with customers and create a friendly reputation in the industry.

Job Skills and Qualifications:-

Required:

• Experience in sales or customer service
• Diploma/Bachelor’s degree in business administration, marketing, communication or another field.
• Excellent ability to communicate in writing or verbally.
• Friendly and personable with others.

Preferred:

• Proficiency with technology including basic computer operations
• Ability to meet goals, stay organized and maintain a positive attitude.
• Proven experience in business development or sales, preferably in Cyber Security industry.
• Past experience dealing with government agencies will be advantage.

What We Offer:

• Competitive salary and commission structure.
• Opportunities for professional development and growth.

How to Apply:

Interested candidates can submit your resume to hr@techlab.com.my.

A supportive and collaborative work environment. Join our team at TechLab Security Sdn

Bhd and embark on a rewarding career in the exciting field of security technology sales.

Apply now to be part of our dedicated team!

Perks & Benefits

• Commission and bonus
• Insurance
• Medical
• Season Parking

Job Description

Looking for sales account manager who will be responsible for developing long-term

relationship with clients and overseeing sales. As a Sales Account manager you will be

responsible to develop leads, building and maintaining relationship, managing deals, fulfill

their requirements and requests, respond to their queries in a timely manner and aspire to

deliver a positive client experience.

Key Roles and Responsibilities

• Manage portfolio of clients to achieve long-term success
• Develop positive relationship with clients.
• Find key people in organizations to sell our solutions – Mostly IT department.
• Able to present and upsell TechLab’s solutions and support offerings.
• Remediate conflicts with clients in a timely manner.
• Understanding each clients nature of business to propose suitable solutions and offerings.

Plus Points in Experience

• Relevant experience in similar client-facing role
• Experience in a strategic partner management position
• Experience in the IT or professional services industry with a focus on business development and/or sales
• Experience in managing multiple stakeholders and projects
• Proven experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth
• Strong sales orientation with experience working with clients and business teams to create sales-orientated solutions and services
• Experience with successful partner management.

Qualifications

• SPM, diploma graduate or equivalent education experience.
• Experience as Sales Account Manager/Sales Representative (also open to freshgrads)
• Proficient in Excel, Word, Powerpoint, CRM and Google suite

What We Offer:

• Competitive salary and commission structure.
• Opportunities for professional development and growth.

How to Apply:

Interested candidates can submit your resume to hr@techlab.com.my.

A supportive and collaborative work environment. Join our team at TechLab Security Sdn

Bhd and embark on a rewarding career in the exciting field of security technology sales.

Apply now to be part of our dedicated team!

Perks & Benefits

• Season parking provided
• Insurance
• Medical Claims
• Commissions and Bonus

Job Description:-

• Develop contact with potential customers in the industry by cold calling, emailing or scheduling meetings in person.
• Form new and continue existing relationships with companies and government agencies in the customer database by visiting them in person, maintaining phone contact and addressing issues or problems when they come up.
• Maintain a strong understanding about product , features and technical specifications to answer specific customer questions.
• Create new methods or strategies to help the sales team reach monthly goals for product revenue to increase company profitability.
• Give customers in-person product demonstrations and teach them about the features and benefits of each item the company offers.
• Attend weekly sales team meetings and provide information to management about sales figures, goals and obstacles.
• Become a valuable and helpful resource in all of your dealings with customers and create a friendly reputation in the industry.

Job Skills and Qualifications:-

Required:

• Experience in sales or customer service
• Diploma/Bachelor’s degree in business administration, marketing, communication or another field.
• Excellent ability to communicate in writing or verbally.
• Friendly and personable with others.

Preferred:

• Proficiency with technology including basic computer operations
• Ability to meet goals, stay organized and maintain a positive attitude.
• Proven experience in business development or sales, preferably in Cyber Security industry.
• Past experience dealing with government agencies will be advantage.

What We Offer:

• Competitive salary and commission structure.
• Opportunities for professional development and growth.

How to Apply:

Interested candidates can submit your resume to hr@techlab.com.my.

A supportive and collaborative work environment. Join our team at TechLab Security Sdn

Bhd and embark on a rewarding career in the exciting field of security technology sales.

Apply now to be part of our dedicated team!

Perks & Benefits

• Commission and bonus
• Insurance
• Medical
• Season Parking

崗位職責：

• 根據公司的政策和願景/使命管理倉庫。
• 監督倉庫（內部和外部）庫存和維護作業的接收、儲存和分配。
• 設定佈局並確保有效的空間利用。
• 建立和實施庫存管理系統、流程和程序。
• 監控和控制庫存水準、庫存準確性和 FEFO 庫存。
• 處理訂單處理、交付並與銷售團隊協調。
• 監督員工並監督倉庫工作人員。
• 解決客戶的詢問和疑慮。
• 編制年度預算。
• 確保成品包裝不受污染、完好無損，並且只有經過批准的批次才能裝入貨櫃。

職位要求

• 物流管理相關領域的文憑/學位或同等學歷
• 至少3年相關行業工作經驗。最好專門從事物流/倉庫/運輸/商店。

津貼和福利

• 醫療的
• 公積金
• 索斯科

職位描述

尋找銷售客戶經理，負責長期發展

與客戶的關係和監督銷售。作為銷售客戶經理，您將

負責開發銷售線索、建立與維護關係、管理交易、履行

他們的要求和要求，及時回應他們的詢問並渴望

提供積極的客戶體驗。

關鍵角色和職責

• 管理客戶組合以取得長期成功
• 與客戶建立正向的關係。
• 尋找組織中的關鍵人員來銷售我們的解決方案—主要是 IT 部門。
• 能夠展示和追加銷售 TechLab 的解決方案和支援產品。
• 及時解決與客戶的衝突。
• 了解每位客戶的業務性質，提出適當的解決方案和產品。

經驗加分

• 類似面向客戶的角色的相關經驗
• 策略夥伴管理職位經驗
• IT 或專業服務業經驗，專注於業務開發和/或銷售
• 管理多個利害關係人和專案的經驗
• 在推動實現共同願景並與多個利益相關者合作以實現銷售成長方面擁有豐富的經驗
• 強大的銷售導向，具有與客戶和業務團隊合作創建以銷售為導向的解決方案和服務的經驗
• 擁有成功的合作夥伴管理經驗。

資格

• SPM、文憑畢業生或同等教育經驗。
• 擔任銷售客戶經理/銷售代表的經驗（也開放給應屆畢業生）
• 精通Excel、Word、Powerpoint、CRM和Google套件

我們提供什麼：

• 有競爭力的薪資和佣金結構。
• 專業發展和成長的機會。

如何申請：

有興趣的候選人可以將您的簡歷發送至 hr@techlab.com.my。

支持性和協作性的工作環境。加入我們 TechLab Security Sdn 的團隊

Bhd 並在令人興奮的安全技術銷售領域開啟一份回報豐厚的職業生涯。

立即申請成為我們專業團隊的一員！

津貼和福利

• 提供季節性停車位
• 保險
• 醫療索賠

崗位職責

• 為銷售團隊提供行政支持，包括安排預約、管理客戶資料庫和準備銷售報告
• 協助處理客戶訂單，確保訂單錄入準確、及時出貨
• 與客戶溝通以解決查詢、處理投訴並提供訂單狀態的最新訊息
• 與行銷團隊合作制定並實施銷售和促銷策略
• 掌握公司產品、服務和定價的最新知識，為客戶提供準確的信息
• 協助開發銷售工具與資源，提升團隊效率
• 參加銷售會議和培訓課程，了解產業趨勢和最佳實踐

我們正在尋找什麼

• 至少 2 年銷售協調或客戶服務經驗，最好在銷售行業
• 較強的溝通和人際交往能力，能與客戶和同事有效互動
• 出色的組織和時間管理技能，能夠確定任務的優先順序並按時完成任務
• 熟練使用Microsoft Office套件等辦公室生產力軟體
• 適應能力強，能夠在快節奏、動態的環境中工作
• 具有積極態度和以客戶為中心的團隊合作精神

- 具競爭力的薪資和福利待遇

- 職業發展和專業發展的機會

- 全面的培訓和指導計劃

- 協作和友善的工作文化

- 彈性的工作安排以支持工作與生活的平衡

津貼和福利

• 醫療的
• 公積金
• 索斯科

Job Responsibilities

• Developing and implementing effective sales and marketing strategies to promote our products and services
• Identifying and nurturing new business opportunities through prospecting, networking, and lead generation
• Building and maintaining strong relationships with existing clients to drive repeat business and client retention
• Preparing and delivering high-quality sales presentations and proposals to potential clients
• Collaborating with the marketing team to create and execute compelling marketing campaigns across various channels
• Monitoring and analysing sales and marketing performance to identify areas for improvement
• Providing excellent customer service and responding promptly to client inquiries and needs

What we're looking for

• Strong communication and interpersonal skills with the ability to effectively engage with clients and stakeholders
• Excellent problem-solving and decision-making skills with a customer-centric approach
• Proficiency in Microsoft Office suite 
• A self-motivated and results-driven individual with a passion for delivering exceptional customer experiences
• Ability to work independently and as part of a collaborative team
• Able to use Facebook , Instagram , Xiao Hong Shu , Tik Tok

Perks & Benefits

• Medical
• EPF
• Sosco

Job responsibilities:

• Managing warehouse in compliance with company's policies and vision/mission.
• Overseeing the receipt, storage and distribution of warehouse (internal & External) inventory & maintenance operations. 
• Setting up layout and ensure efficient space utilization. 
• Creating and implementing inventory management systems, processes and procedures. 
• Monitoring and controlling inventory levels, stock accuracy and FEFO stocks.
• Handling ordering processing, delivery and coordinating with sales teams. 
• Supervising employees and overseeing warehouse staffs.
• Resolving customer inquiries and concerns. 
• Prepare annual budget.
• Ensuring that the packaging of finished products is free from contamination, intact and only approved lots are being loaded into the containers.

Job Requirements

• Diploma / Degree in any related field preferrable in Logistics Management or equivalent
• Minimum 3 years working experience in related industry. Preferably specializing in Logistics/Warehouse/Shipping/Store.

Perks & Benefits

• Medical
• EPF
• Sosco

Job responsibilities

• Provide administrative support to the sales team, including scheduling appointments, managing customer databases, and preparing sales reports
• Assist in the processing of customer orders, ensuring accurate order entry and timely delivery
• Communicate with customers to address inquiries, handle complaints, and provide updates on order status
• Collaborate with the marketing team to develop and implement sales and promotional strategies
• Maintain up-to-date knowledge of the company's products, services, and pricing to provide accurate information to customers
• Contribute to the development of sales tools and resources to enhance the team's efficiency
• Participate in sales meetings and training sessions to stay informed about industry trends and best practices

What we're looking for

• Minimum 2 years of experience in a sales coordination or customer service role, preferably in the sales industry
• Strong communication and interpersonal skills, with the ability to effectively interact with customers and colleagues
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Proficient in using office productivity software, such as Microsoft Office suite
• Adaptable and able to work in a fast-paced, dynamic environment
• A team player with a positive attitude and a customer-centric approach

- Competitive salary and benefits package

- Opportunities for career growth and professional development

- Comprehensive training and mentorship programs

- Collaborative and friendly work culture

- Flexible work arrangements to support work-life balance

Perks & Benefits

• Medical
• EPF
• Sosco

職位描述

• 與新舊客戶建立並維持牢固的關係
• 識別客戶需求並展示合適的產品或服務
• 透過將潛在客戶轉化為忠實客戶來達到或超越銷售目標
• 與銷售團隊合作制定和執行策略
• 工作時間：週一至週五（全天）、週六（半天）

要求

• 能說、寫中文（優先）
• SPM/基礎/文憑/行銷/商業研究/管理或任何相關領域學位
• 原料加工/標籤/印刷產業經驗
• 擁有自己的交通工具
• 擁有良好的人際溝通與溝通能力

津貼和福利

• 醫療的
• 公積金
• 索斯科
• 綜合福利包
• 委員會
• 津貼
• 里程索賠
• 職涯發展

Job Description

• Building and maintaining strong relationships with new and existing customers
• Identifying customer needs and presenting suitable products or services
• Meeting or exceeding sales targets by converting leads into loyal clients
• Collaborating with the sales team to develop and execute strategies
• Working hour: Monday-Friday (FULL DAY), Saturday (HALF DAY)    

Requirements

• Able to speak and write Chinese (prioritized)
• SPM/ Foundation/ Diploma / Degree in Marketing / Business Studies / Management or any relevant field
• Experiences in raw material processing/labelling/printing industry
• Possess own transport
• Possess good interpersonal and communication skills

Perks & Benefits

• Medical
• EPF
• Sosco
• Comprehensive benefit package
• Commission 
• Allowances
• Mileage claim
• Career advancement  

崗位職責

• 制定和實施有效的銷售和行銷策略以推廣我們的產品和服務
• 透過勘探、網路和潛在客戶開發來識別和培育新的商機
• 與現有客戶建立並維持牢固的關係，以推動重複業務和客戶保留
• 準備並向潛在客戶提供高品質的銷售演示和建議
• 與行銷團隊合作，跨各種管道創建和執行引人注目的行銷活動
• 監控和分析銷售和行銷績效，以確定需要改進的領域
• 提供優質的客戶服務並及時回應客戶的詢問和需求

我們正在尋找什麼

• 強大的溝通和人際交往能力，能夠有效地與客戶和利害關係人互動
• 以客戶為中心的方法，具有出色的解決問題和決策能力
• 熟練使用 Microsoft Office 套件
• 一個自我激勵、以結果為導向的人，熱衷於提供卓越的客戶體驗
• 能夠獨立工作並作為協作團隊的一部分
• 會使用Facebook、Instagram、小紅書、Tik Tok

津貼和福利

• 醫療的
• 公積金
• 索斯科

職位描述：-

• 透過推銷電話、電子郵件或親自安排會議的方式與業界的潛在客戶建立聯繫。
• 透過親自拜訪客戶資料庫中的公司和政府機構、保持電話聯繫並在出現問題時解決問題，與客戶資料庫中的公司和政府機構建立新的並延續現有的關係。
• 保持對產品、功能和技術規格的深入了解，以回答特定的客戶問題。
• 創建新的方法或策略來幫助銷售團隊實現每月的產品收入目標，從而提高公司的獲利能力。
• 為客戶提供現場產品演示，並向他們介紹公司提供的每件產品的功能和優點。
• 參加每週的銷售團隊會議，並向管理層提供有關銷售數據、目標和障礙的資訊。
• 在與客戶的所有交易中成為有價值且有用的資源，並在行業中建立友好的聲譽。

工作技能和資格：-

必需的：

• 具有銷售或客戶服務經驗
• 工商管理、行銷、傳播或其他領域的文憑/學士學位。
• 優秀的書面或口頭溝通能力。
• 與他人友善且風度翩翩。

首選：

• 熟練技術，包括基本的電腦操作
• 能夠實現目標、保持條理性並保持積極的態度。
• 在業務開發或銷售方面擁有豐富的經驗，最好是在網路安全產業。
• 過去與政府機構打交道的經驗將是一個優勢。

我們提供什麼：

• 有競爭力的薪資和佣金結構。
• 專業發展和成長的機會。

如何申請：

有興趣的候選人可以將您的簡歷發送至 hr@techlab.com.my。

支持性和協作性的工作環境。加入我們 TechLab Security Sdn 的團隊

Bhd 並在令人興奮的安全技術銷售領域開啟一份回報豐厚的職業生涯。

立即申請成為我們專業團隊的一員！

津貼和福利

• 佣金和獎金
• 保險
• 醫療的
• 季節停車

Key Responsibilities:

1. Strategic Planning:

• Develop and implement PR and marketing strategies that align with business goals.
• Manage the department's annual budget and resources with the Group Head of Department.

2. Media Relations:

• Build and maintain relationships with journalists, editors, influencers, and media professionals.
• Coordinate press releases, media pitches, and press kits. 

3) Content Creation:

• Lead the creation of high-quality content for various platforms, ensuring alignment with brand guidelines.

4) Marketing Campaigns:

• Plan and execute integrated marketing campaigns with the marketing team.
• Monitor and analyze campaign performance to maximize ROI.
• Utilize marketing tools to streamline workflows.

5) Crisis Communication:

• Develop and maintain crisis communication plans for timely responses to PR issues.
• Coordinate internal communication during crises and handle user queries and complaints. 

6) Brand Management:

• Ensure consistent brand messaging across all channels.
• Collaborate with the creative team to develop branding materials. 

7) Event Coordination:

• Plan and manage company events and industry participation.
• Represent the company at events and engage with stakeholders.

8) Stakeholder Communication:

• Coordinate with internal teams to ensure cohesive communication.
• Develop internal communication materials, like newsletters and announcements.

9) Analytics and Reporting:

• Track and analyze PR and marketing efforts.
• Prepare regular performance reports for management.

9) Vendor Management:

• Liaise with government agencies, local authorities, media, and other relevant parties.
• Manage relationships with external vendors to ensure quality deliverables.

10) Other Duties:

• To comply with Quality Management, Environmental Management, and Occupational Health & Safety procedures.
• Stay informed about industry trends and best practices.
• Manage social media platforms (FB, IG, Twitter, TikTok) and respond to user complaints.
• Perform additional tasks as directed by the Group Head of Department and Management.

Requirements:

• Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. Advanced degrees or relevant certifications are a plus.
• A minimum of 5 years of experience in public relations, marketing communications, or a related field.
• Demonstrated success in developing and implementing PR and marketing communication strategies.
• Exceptional written and verbal communication skills, with experience crafting compelling and engaging content.
• Strong project management skills, with the ability to manage multiple tasks, deadlines, and stakeholders.
• Experience in crisis communication and media relations, with a proven ability to navigate challenging situations.
• Proficiency with digital marketing tools, social media platforms, and content management systems.
• Ability to work collaboratively with cross-functional teams and manage external partnerships effectively.
• Experience with event planning, coordination, and execution.
• A strong network of media contacts is desirable.
• Ability to work effectively in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines.
• Experience with analytics tools (e.g., Google Analytics, Facebook Insights) to track and analyze campaign performance.

Additional Requirements: 

• Portfolio showcasing previous creative designs, marketing communication campaigns and writing samples of press releases. 
• Strong organizational and project management skills. 
• Flexible and adaptable with a proactive attitude towards learning and self-development. 
• Ability to work independently as well as collaborate effectively within a team environment.

Ensure that safety and security standard and procedure are put into practice in the most effective and efficient way. Be strong in crisis management and can handle crisis situation. Ensure that our customers can enjoy shopping experience in our area safely.

Your assignment

• Oversee day-to-day safety and security operations within the shopping centre.
• Assist in developing EHS and security policies, procedures and training materials and promote EHS program to ensure compliance.
• Assist to develop and implement crisis management and emergency response plans.
• Coordinate with local authorities, emergency services, and relevant stakeholders during emergencies.
• Conduct pre-opening inspections to ensure that tenant fit-out activities comply with company safety and security guidelines.
• Utilize CCTV systems and other security technologies to monitor the shopping centre premises.
• Maintain accurate records of security-related activities.
• Manage access control systems and ensure the security of entry points.
• Issue and monitor access cards for coworkers, tenants, and authorized personnel.
• Review and approve permit to work, including hot work permits, impairment permits, working at height permits, and other safety and security permits.
• Collaborate with internal departments, tenants, and external partners to enhance overall safety and security.
• Foster positive relationships with law enforcement agencies and emergency services.
• Provide ongoing training to the security team on relevant security procedures and protocols.
• Conduct investigations into security breaches, thefts, or other incidents, and liaise with law enforcement agencies as necessary.
• Maintain accurate records of security incidents, investigations, and training activities, and prepare reports for management review.
• Assist in conducting internal safety and security audits and firefighting equipment testing.

Job Description:

• Assist in monitoring, analyzing, and securing network systems to identify and mitigate potential threats.
• Collaborate with the IT team to configure and maintain network devices, including routers, switches, and firewalls.
• Support the implementation of security measures, such as intrusion detection systems (IDS) and endpoint protection solutions.
• Participate in vulnerability assessments, security audits, and risk analyses to ensure compliance with organizational policies.
• Assist in the development and maintenance of security documentation, including policies, procedures, and user guides.
• Investigate and respond to security incidents, providing detailed analysis and recommendations for improvement.
• Contribute to the setup and maintenance of virtual private networks (VPNs) and access control mechanisms.
• Research and stay updated on emerging cybersecurity trends, threats, and best practices.
• Provide technical support for network and security-related issues, ensuring prompt resolution.

Job Requirement:

• Currently pursuing a Bachelor’s degree in Network & Computer Engineering, Cybersecurity, Information Technology, or a related field.
• Minimum CGPA of 3.30 or equivalent academic performance.
• Final-year students or those available for a 5-6 month internship program.
• Understanding and practical knowledge of networking systems such as LAN, Wireless, and Firewalls.
• Basic understanding of networking protocols (e.g., TCP/IP, DNS, DHCP) and information security concepts.
• Familiarity with firewall configurations, intrusion detection/prevention systems (IDS/IPS), and VPN technologies is a plus.
• Eagerness to learn and stay updated on the latest trends in network and cybersecurity.