Responsibilities:

• Establish, design and maintain our accounts across all social media networking channels.
• Design and create digital advertisements for Facebook, Twitter, YouTube, Instagram etc.
• Develop and maintain social media strategies and marketing techniques to increase visibility and traffic for our brand.
• Prepare social media content and be in charge of online correspondence.
• Evaluate effectiveness of online marketing projects, provide report and recommendations based on the results.
• Design and create layout and any required artwork for campaigns and company activities.

Requirements:

• Minimum Diploma/Advance/Graduate Diploma/Degree in Advertising/Media/Art/Design/Creative Multimedia or equivalent.
• Proficient in Adobe Illustrator, Photoshop and major graphic software/multimedia design.
• Working experience in digital marketing experience will be an added advantage.
• Proven working experience in social media or related field with an excellent written and verbal communication skill.
• Excellent writing, editing, presenting and communicating skills with different groups of people.
• Strong creativity and conceptualizing skills.
• Positive and dynamic personality with good interpersonal skills.
• Self-motivated, practical and to be able to meet tight deadlines.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Establish, design and maintain our accounts across all social media networking channels.
• Design and create digital advertisements for Facebook, Twitter, YouTube, Instagram etc.
• Develop and maintain social media strategies and marketing techniques to increase visibility and traffic for our brand.
• Prepare social media content and be in charge of online correspondence.
• Evaluate effectiveness of online marketing projects, provide report and recommendations based on the results.
• Design and create layout and any required artwork for campaigns and company activities.

Requirements:

• Minimum Diploma/Advance/Graduate Diploma/Degree in Advertising/Media/Art/Design/Creative Multimedia or equivalent.
• Proficient in Adobe Illustrator, Photoshop and major graphic software/multimedia design.
• Working experience in digital marketing experience will be an added advantage.
• Proven working experience in social media or related field with an excellent written and verbal communication skill.
• Excellent writing, editing, presenting and communicating skills with different groups of people.
• Strong creativity and conceptualising skills.
• Positive and dynamic personality with good interpersonal skills.
• Self-motivated, practical and to be able to meet tight deadlines.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Responsibilities and Authorities:

1. Issue Sales Order for receive items & issue Delivery Order for collection items

2. Data entries of all relevant items to computer system ( UBS/SQL ) 

3. To maintain and proper filling and documentation

4.  Interacting with drivers and customers, answering queries, and providing assistance 

5. To arrange goods shipment on daily basis according to production schedule and  customer’s requirement

6. Keep updates and accurate records on schedule and production

7. To perform any other task and assignments as directed by superiors 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Paid training and development

Responsibilities:

• Responsible for the delivery of media sales results.
• Work with agencies & clients to provide outdoor media solutions, develop new business.
• Serve as primary day-to-day liaison with agencies & clients and maintain positive ongoing relationships.
• Manage multiple campaigns simultaneously while interfacing with different internal and external contact

Requirements:

• Bachelor's degree or equivalent experience.
• Proven success in media sales & client management.
• Familiarity with sales performance metrics.
• Strong negotiation, presentation and communication skills.

Perks & Benefits

• Parking subsidy
• Central location
• Medical,Dental & Optical
• Personal leave
• Commission

Language Requirement:

• Chinese (MUST): Proficiency in spoken and written Chinese is mandatory.
• English (Additional)

Your Role:

• Software Operations: Use company-provided tools and systems to complete tasks.
• Data Entry: Input, update, and organize data accurately.
• Content Publishing: Manage and maintain social media content.
• Teamwork: Collaborate effectively with colleagues to ensure smooth workflows.

What We’re Looking For:

✔ Proficient with basic computer tools (Word, Excel).

✔ Familiar with social media platforms like Instagram and Facebook.

✔ Quick learner, detail-oriented, and a team player.

✔ Aged 21-28, FRESH GRADUATE.

Perks & Benefits:

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Paid training and development

Job Description:

Supports the project managers and the project stakeholders in planning, executing, monitoring, and controlling the projects within an organization. A PMO can also provide guidance, standards, tools, and best practices for project management, as well as facilitate communication, collaboration, and learning across the projects. A PMO can operate at different levels, such as portfolio, program, or project level, depending on the scope and complexity of the projects.

Here’s an overview of Project Management Officer’s (PMO) responsibilities across project phases:

Initiation: Define project objectives and scope to align with organizational goals and address business needs effectively.

Planning and Design: Develop comprehensive project management plans that outline deliverables, timelines, budgets, and resource requirements for successful project execution.

Execution: Facilitate the implementation of project plans, coordinate activities, and ensure the timely delivery of project deliverables to stakeholders.

Monitoring and Controlling: Continuously monitor project progress, identify potential issues or risks, and implement corrective measures to keep the project on track and within scope.

Closure: Conclude the project activities, assess project performance, and generate a project closure report to document achievements, lessons learned, and recommendations for future projects. 

Requirements:

• Bachelor’s degree or equivalent
• Proven work experience as a Project Management Officer or similar role
• Strong leadership skills.
• Good written and verbal communication skills
• Strong attention to details and technicalities
• Excellent organizational and technical abilities
• Good interpersonal and multi-tasking skills
• Relevant training and/or certifications as a Project Management Officer

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Dental insurance
• Vision insurance
• Paid training and development
• Remote work flexibility

Role & Responsibilities:

1. Contract Lifecycle Management: Work with the Contract Manager to manage the creation, ongoing maintenance, and review of all contracts with business principals, partners, vendors, and customers to mitigate risk and maximize value for the company.
2. Point of Contact and Negotiations: Act as the primary point of contact for all parties in matters related to contract management and negotiate favorable terms to fully describe the engagement, services, and delivery for the company.
3. Negotiation Strategies: Develop and execute negotiation strategies that minimize potential losses to the company while fostering win-win solutions.
4. Stakeholder Collaboration: Maintain continuous communication with business partners, internal sales teams, and relevant stakeholders about contractual issues to enhance relationships and decision-making.
5. Service and Performance Monitoring: Review the contractual performance of both parties to ensure compliance with terms, identify conflicts, and address changes or resolutions required during contract renewal.
6. Deadline and Deliverable Management: Maintain deadlines on deliverables and ensure timely follow-ups with relevant stakeholders to avoid delays in contract execution.
7. Regulatory Compliance and Documentation: Administer documentation, record-keeping, and risk reporting to management while ensuring adherence to organizational and regulatory standards.
8. Service Improvement: Demonstrate continuous commitment to service improvement by engaging relevant stakeholders and identifying opportunities for better contract management practices.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

Role & Responsibilities:

1. Contract Lifecycle Management: Work with the Contract Manager to manage the creation, ongoing maintenance, and review of all contracts with business principals, partners, vendors, and customers to mitigate risk and maximize value for the company.
2. Point of Contact and Negotiations: Act as the primary point of contact for all parties in matters related to contract management and negotiate favorable terms to fully describe the engagement, services, and delivery for the company.
3. Negotiation Strategies: Develop and execute negotiation strategies that minimize potential losses to the company while fostering win-win solutions.
4. Stakeholder Collaboration: Maintain continuous communication with business partners, internal sales teams, and relevant stakeholders about contractual issues to enhance relationships and decision-making.
5. Service and Performance Monitoring: Review the contractual performance of both parties to ensure compliance with terms, identify conflicts, and address changes or resolutions required during contract renewal.
6. Deadline and Deliverable Management: Maintain deadlines on deliverables and ensure timely follow-ups with relevant stakeholders to avoid delays in contract execution.
7. Regulatory Compliance and Documentation: Administer documentation, record-keeping, and risk reporting to management while ensuring adherence to organizational and regulatory standards.
8. Service Improvement: Demonstrate continuous commitment to service improvement by engaging relevant stakeholders and identifying opportunities for better contract management practices.

Requirements:

1. Qualifications: Bachelor’s degree in law or a related field.
2. Experience: Minimum 3 years of experience in IT technology contracting, including familiarity with Malaysian law and regulations, particularly around data confidentiality and privacy.
3. Skills:

• Excellent verbal and written communication skills, with the ability to explain complex terms clearly.
• Strong organizational and deadline management skills.
• Proficiency in applying organizational standards to develop efficient contract management processes.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

Job Responsibilities:

Typically responsible for assisting the company’s President or CEO in handling various business affairs.

Key Duties:

1. Administrative Support: Provide daily administrative support to the President, including scheduling, handling documents, answering calls, and responding to emails.

2. Business Coordination: Assist the President in managing various business matters, such as organizing meetings, welcoming visitors, and handling contracts.

3. Information Collection and Analysis: Gather industry information, market trends, and competitor data, analyze them, and report to the President to aid in informed decision-making.

4. Project Management: Assist the President in advancing key projects, including developing project plans, tracking progress, and coordinating resources.

5. Client Relationship Management: Help maintain relationships with key clients, including regular communication and handling client feedback.

Requirements:

- Willingness to travel and proficiency in driving a car.

- Fluency in Chinese, English, and Malay.

- Bachelor's degree with over 5 years of work experience or recent Master's graduates.

Perks & Benefits

• Employee equity
• Commission and bonus
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

As a Supply Chain Officer, your main tasks will be to:

Job Responsibilities:

• Monitor and expedite outstanding order and delivery schedule
• Liaise & communicate extensively with supplier on procurement matter
• Liaise with freight forwarder on shipping & transporter matter with regards to import and export shipment
• Keep track inventory flow to identify stock moving
• Ad-hoc task as assign by superior or management

Job Qualifications :

• Diploma or Bachelor's degree in Supply Chain Management, Business Administration, or related field.
• 1 -2 years of experience in supply chain management or related roles.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in supply chain management software and Google Suite.
• Knowledge of industry best practices and emerging trends in supply chain management.
• Experience with data analysis and reporting.
• Strong organizational and time management skills.

Perks & Benefits

• EPF/SOCSO provided
• Open culture
• Personal development opportunities for learning & career advancement
• Positive Working Environment
• MNC

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

職責和權限：

1. 為接收物品簽發銷售訂單，為收集物品簽發交貨單

2. 將所有相關項目的資料輸入電腦系統（UBS/SQL）

3. 維護並正確填寫及記錄文件

4.與司機和顧客互動，回答疑問並提供協助

5.根據生產進度和客戶要求安排每日發貨

6. 保持進度和生產的更新和準確記錄

7. 完成上級指示的任何其他任務和指派

津貼和福利

• 津貼（旅費、交通費等）
• 事假
• 有薪培訓和發展

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Aweplus Cx Transformation Sdn Bhd is working with a global legal technology application firm seeking customer service background professionals to assist global clients with various complicated applications. 

This position of ‘Case Management Specialist’ is the major point of contact and support for our international clients. This position requires you to instruct, assist, and communicate with clients to prepare all the relevant documents for their applications. You also need to review the documents and relevant evidence submitted by them.

Qualifications & experience

• Bachelor's degree and at least 1 year of experience in customer service/client management/paralegal (or related fields)
• Strong attention to detail and great time management
• Outstanding client service professionalism
• High degree of self-motivation and ability to work independently under tight deadlines
• Excellent English skills (MUET Band 4 or IELTS 7.0 and above)
• Ability to work in a fast-paced environment to manage complex and dynamic demands.
• Proficiency in Mandarin (reading and writing) is a plus

Tasks & responsibilities

• Evaluate client background and provide suggestions that best fit individual client's needs and goals before processing their cases
• Review multiple types of documents and evidence and provide instruction and feedback
• Reply to client messages regarding their application materials and timeline

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture

語言要求：

• 中文（必須） ：必須具備熟練的中文口語和書面能力。
• 英語（附加）

您的角色：

• 軟體操作：使用公司提供的工具和系統來完成任務。
• 資料輸入：準確輸入、更新和組織資料。
• 內容發布：管理和維護社群媒體內容。
• 團隊合作：與同事有效合作，確保工作流程順利進行。

我們正在尋找什麼：

✔ 熟練使用基本電腦工具（Word、Excel）。

✔ 熟悉Instagram、Facebook等社群媒體平台。

✔ 學習能力強、注重細節、具備團隊合作精神。

✔ 年齡21-28歲，應屆畢業生。

津貼和福利：

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 開放文化
• 個人發展機會
• 有薪培訓和發展

We’re looking for a dedicated and experienced Outlet Manager to lead our Restaurant & Bar

team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, we want you to apply.

Your Responsibilities:

• Oversee daily operations of the outlet, ensuring a smooth and efficient service.

• Maintain cleanliness and compliance with health and safety standards.

• Lead, supervise, and motivate dining room staff to provide fast and friendly service.

• Manage inventory and order supplies as needed to ensure operational efficiency.

• Address customer inquiries and resolve complaints professionally and promptly.

• Assist with staff scheduling and manage payroll to align with budget goals.

• Collaborate closely with the kitchen team to ensure seamless operations between front

and back of house.

• Ensure all dining areas, service stations, and equipment are clean and functioning

properly.

• Develop and implement promotions to attract new customers and enhance sales.

• Uphold high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as an Outlet Manager or similar role in the restaurant or

bar industry.

• Strong leadership and organizational skills, with the ability to multitask in a fast-paced

environment.

• Excellent communication and interpersonal skills.

• Solid knowledge of food safety and sanitation practices.

• Flexibility to work varied shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to take charge of our new outlet.

Ready to take on the challenge? Apply Now! We’d love to hear from you.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

Job Requirement

• Strong Leader Skills

Benefits

• Competitive Salary & Incentives
• Professional Growth Opportunities
• Be part of a Vibrant, Creative & Supportive Team

Location

TRX, Sunway Pyramid

• Lead the HR department and manage HR operations, including recruitment, employee relations, performance management, and compliance.
• Develop and implement HR policies, processes, and initiatives to support business goals and improve employee experience.
• Advise senior management on HR matters, including workforce planning, talent management, and legal requirements.
• Oversee employee training, development, and wellness programs.
• Manage compensation and benefits, and ensure alignment with industry standards and company budget.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of experience in HR management, with a strong background in employee relations and performance management.
• In-depth knowledge of labor laws and HR best practices.
• Strong leadership and interpersonal skills.
• Experience with HR software and performance management systems.

• Leadership: Ability to lead and mentor a team of HR professionals.
• HR Strategy: Experience in developing HR strategies that align with business objectives.
• Employee Relations: Expertise in resolving employee conflicts and fostering a positive work environment.
• Compliance: Strong understanding of labor laws and regulations.
• HR Systems: Proficiency in HR software and tools.

• Nearby public transport
• Personal leave
• Personal development opportunities

Job Overview

We are looking for a skilled Shipping Manager to oversee all shipping and logistics operations for our palm oil company overseas (Based in Papua New Guinea). The ideal candidate is expected to have experience in logistics management, excellent organizational skills, and a strong understanding of the supply chain processes specific to the agricultural sectors.

Key Responsibilities

• • Manage and coordinate all shipping activities, including scheduling, dispatching, and tracking shipments.
  • Develop and implement logistics strategies to optimize transportation costs and delivery times.
  • Ensure compliance with all shipping regulations and company policies, including safety and environmental standards.
  • Collaborate with suppliers, freight forwarders, and logistics partners to streamline operations.
  • Monitor inventory levels and coordinate with warehouse and production teams to ensure timely shipments.
  • Maintain accurate records of shipping transactions, including bills of lading, invoices, and shipping manifests.
  • Analyze shipping data and prepare reports on shipping performance and costs.
  • Resolve shipping-related issues and address customer inquiries regarding shipments.
  • Lead and train the shipping team, fostering a culture of safety and efficiency.

Qualifications

• • Bachelor’s degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Proven experience as a Shipping Manager or in a similar logistics role, preferably in the agricultural industry.
  • Strong knowledge of shipping regulations, customs procedures, and transportation management systems.
  • Excellent organizational, problem-solving, and decision-making skills.
  • Strong communication and negotiation skills, with the ability to work collaboratively with internal and external stakeholders.
  • Ability to analyze data and generate reports to inform business decisions.
  • Experience managing teams and fostering a positive work environment.
  • Willing to work overseas
  • Overseas working experience and exposure to plantation industry are added advantages
  • Attractive remuneration package, which include tax-free salary, free meals and accommodation annual return air-tickets, will be offered to the successful candidate

1. Balanced and stable working environment
2. Career growth opportunity

Key Responsibilities:

Project Management & Supervision:

• Lead and manage the project team to ensure completion according to approved drawings, specifications, and timelines.
• Oversee all phases of the project lifecycle, from initiation to completion.
• Develop detailed project plans, set deadlines, and monitor progress to ensure timely delivery.

Client Relationship Management:

• Act as the main point of contact for clients, maintaining effective communication to manage expectations and provide updates.
• Address and resolve any client concerns or requests promptly.

Team Leadership & Coordination:

• Direct and support project team members, fostering a collaborative environment to achieve project goals.
• Resolve any technical or operational issues that may arise during the project.

Internal Coordination:

• Coordinate with internal departments to develop product samples and mock-ups tailored to client specifications.
• Ensure a smooth process for product supply and delivery to project sites.

Budget & Timeline Oversight:

• Manage project budgets, track expenses, and ensure cost-efficiency.
• Monitor project timelines and implement necessary adjustments to stay on schedule.

Compliance & Quality Assurance:

• Ensure all project activities adhere to relevant safety, quality, and legal standards.
• Conduct regular site visits and inspections to maintain project quality.

Documentation & Reporting:

• Maintain comprehensive project documentation and provide reports to senior management as required.

Qualifications and Skills:

• Bachelor's degree in Project Management, Interior Design, Architecture, or a related field.
• Minimum of 3 years of proven experience in project management within the kitchen cabinet or interior design industry.
• Strong leadership, organizational, and problem-solving abilities.
• Excellent communication skills in Bahasa Malaysia, Mandarin, and English.
• Proficiency in project management tools and software.
• Ability to manage multiple projects simultaneously and adapt to changing priorities.
• Detail-oriented with a strong focus on quality and efficiency.
• Self-motivated, proactive, and capable of working under minimal supervision.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities

Spread across 35 acres of award-winning landscaped grounds alongside a stretch of palm fringed

beachfront, Pelangi Beach Resort & Spa Langkawi is a 5-Star resort. Designed after the style of a traditional Malay village house raised on stilts, the resort with 51 enchanting ethnic wooden chalets that house 355 rooms, with dining and unrivaled facilities complemented by its hallmark signature service of Malaysian Hospitality from the Heart.

We are currently looking for a dynamic and highly motivated individual who would like to embark on an exciting career to join us in the following position:

JOB DESCRIPTION

POSITION SUMMARY: 

A Marcom Manager is responsible for developing and implementing marketing communication

strategies that effectively convey the Resort’s message to its target audience. This role encompasses a wide range of activities, including content creation, public relations, digital marketing, and branding. Works closely with various departments to ensure consistency in messaging and alignment with overall business goals.

A candidate who is not only skilled in marketing but also has a strong understanding of communication strategies and brand management.

Key Responsibilities of a Marcom Manager:

A Marcom Manager plays a crucial role in driving the Resort’s marketing efforts. Here are the core

responsibilities that define this role:

Developing Marketing Strategies: Create comprehensive marketing communication plans that align with the Resort’s objectives and target audience.

Content Creation: Oversee the production of marketing materials, including brochures, website content, newsletters, and social media posts.

Brand Management: Ensure consistency in brand messaging across all channels and platforms, and monitor brand perception.

Public Relations: Manage media relations and develop press releases to communicate Resort news and achievements.

Digital Marketing: To optimize online presence and engagement through SEO, PPC, and social media.

Event Management: Plan and execute marketing events, trade shows, and promotional activities to enhance brand visibility.

Market Research: Conduct research to identify market trends, customer preferences, and competitive landscape.

Performance Analysis: Analyze the effectiveness of marketing campaigns and adjust strategies based on data-driven insights.

Required Skills and Qualifications

Looking for candidates with a blend of creativity, strategic thinking, and strong communication skills.

1. Essential Skills

Exceptional Communication Skills: Ability to create clear and persuasive messages for various audiences.

Strategic Thinking: Proficiency in developing and executing marketing strategies that align with business goals.

Creative Mindset: Strong creative abilities for producing engaging content and marketing materials.

Analytical Skills: Experience in analyzing market data and campaign performance to drive improvements.

Project Management: Ability to manage multiple projects and deadlines effectively.

Digital Proficiency: Familiarity with digital marketing tools and platforms, including social media, SEO, and email marketing.

2. Preferred Qualifications

• Education: A bachelor’s degree in Marketing, Communications, or a related field.
• Experience: 3-5 years of experience in marketing communications or a similar role.
• Certifications: Marketing certifications (e.g., HubSpot, Google Analytics) can be a plus.
• Technical Skills: Familiarity with marketing automation tools and analytics software.

3. Personal Attributes

• Adaptability: Ability to adapt to changing market conditions and pivot strategies as necessary.
• Team Player: Collaborates effectively with cross-functional teams and stakeholders.
• Results-Oriented: Focuses on achieving measurable outcomes and driving business success.

Note *

• Candidate must be willing to work in Langkawi.
• Accommodation is provided.
• Medical and Duty Meals.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Medical and Duty Meals.

Responsibilities:

• Draft, evaluate, negotiate and execute contracts.
• Develop and maintain supplier relationships by serving as a single point of contact for contractual matters.
• Oversee record keeping for all contract-related correspondence and documentation.
• Offer contract-related issue resolution, both internally and externally.
• Monitor and complete contract close-out, extension or renewal, as appropriate.
• Communicate contract-related information to all stakeholders.

Requirements:

• Proven experience as contract manager or relevant role.
• Outstanding organizational and leadership skills.
• Excellent communication and interpersonal abilities.
• Thorough knowledge of diverse business processes and strategy development.
• Good understanding of MS Office, databases and information systems.
• Possess at least Bachelor's Degree in Supply Chain Management, Logistics or Business Administration or relevant field; MSc/MA will be a plus.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Open culture
• Paid training and development
• Claim and Bonus