Human Resources Executive (Senior)

Responsibilities:

• Act as a trusted advisor to business leaders and employees, ensuring a balanced approach between business objectives and employee engagement.
• Collaborate closely with business and site leadership to enhance team capabilities, boost morale, and maximize organizational effectiveness.
• Ensure compliance with HR policies, regional/global regulations, and local employment laws.
• Provide guidance on various HR activities including performance evaluations, rewards, talent acquisition, and learning and development.
• Offer input on workforce planning and resource management.
• Facilitate training sessions on key HR areas and support employee engagement initiatives.
• Lead local implementation of global HR projects, tailoring solutions to meet specific needs.
• Handle employee relations cases, conducting thorough investigations and facilitating resolutions in partnership with management.
• Stay updated on enterprise-wide People priorities and external trends in commercial and HR sectors relevant to the company's People Strategy.
• Demonstrate passion for both business success and employee well-being, driving personal development to excel in the role.
• Participate and/or co-lead with HRBP community in the delivery of designated Reward and Recognition projects such as salary benchmarking, advising managers on salary levels, management of salary review processes, bonus awards, and incentives.
• Support Learning and Development (L&D) activities where appropriate, participation in Talent Review processes, and more.
• Perform any other ad-hoc tasks and fulfill requests from superiors as needed to support the smooth operation of the team or department.

Requirements:

• Degree qualified in a Human Resources related field.
• Minimum of 5 years of HR generalist experience
• Experienced in various HR functions, including HR policy application and advisory, Talent acquisition, Workforce planning, Talent management, Employee engagement, Employee relations, Training & Rewards, and compensation.
• Proficient in building strong relationships and influencing stakeholders at all levels, with the ability to adapt communication styles effectively.
• Up-to-date knowledge of employment law and its practical application in daily HR operations.
• Demonstrated ability to excel in complex multinational business environments.
• Highly organized and focused on applying HR policies, procedures, and standards consistently.
• Possesses strong commercial acumen with excellent problem-solving skills.
• Previous experience in effectively managing critical employee relations situations.
• Language proficiency in English, Chinese and Malay is a must.
• Proficient in HR systems and Microsoft Office applications.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits.
• Fun loving and diverse work environment.
• Business casual work attire every day.

Please note that only short-listed candidates will be contacted. Thank you.

Quality Testing:

• Support all sourcing Teams, operations and Product Leadership with any requests around data quality testing for new / prospective Suppliers
• Run Quality checks and provide feedback (Such as Acid test, Retailer Accreditation / other defined quality protocols) on sample data as requested.

Data Onboarding:

• Understand the data format agreed with the Supplier as per the contract and complete set up on Ingestion/ any other Input platform
•  Data cleaning, verification and classification as needed
•  Upload of received files to platform as needed.
• Troubleshooting with the Supplier in case data is not in agreed format or any other issues with data upload such as file issues ( type/ location/ special characters etc.)

BAU Operations:

• Create procedures to support ongoing BAU Ops
• Ensuring data receipt as per schedule, following escalation process if the data not received on the agreed date in the desired format.
• Data cleaning, verification and classification as needed.
• Responsible for sending and contacting retailers to verify data queries or store queries (e.g missing addresses etc)
•  Load data/monitor auto upload into ingestion/ any other input platform
• Update retailer KPIs on timeliness and Quality such as Retailer Information Systems(RIS) update

KPI Tracking & Reporting:

• Regularly update Supplier KPIs on data timeliness and Quality (RIS)
•  Work with Supplier Compliance & Management to improve Quality KPIs for the Supplier
• Work as a single source of truth for all data/logic related inquiries

TroubleShooting & Enquiries:

• Engage with Supplier SPOC - in case data not received on time or issues with the data.
• Raise ticket and ensure resolution if any issues with NielsenIQ systems to upload data for downstream processes.
• Resolve/escalate issues flagged by inputs systems and follow through the closure.
• Provide analysis and handle communication-related to Client inquiries.

• Set and communicate strategic HR policies, plans and goals to all team members.
• Identify and implement strategic actions that both attract and retain hotel's talents.
• Prepare and execute action plans to improve Employee engagement in the hotel.
• Oversee the compensation and benefit process.
• Support all internal and external HR related inquiries.
• Create a performance-driven culture in the hotel.
• Keep abreast on HR related matters.

Responsibilities/ Key Activities:

Regulatory Affairs

• Accountable to monitor the new / changes in South East Asia Regulatory requirements (including industry trends & practices), inform Internal Stakeholders and adapt Regulatory strategies accordingly and timely.
• Represents JDE as an Expert on respective Local Industry Associations, Scientific Institutions and Government bodies in collaboration with SARA Team Leads and/or R&D Lead.
• Stay abreast of emerging scientific issues and legislation changes.

Regulatory Compliance

• Regularly prepares, approves and issues labelling specifications to meet business needs and timelines for the local and foreign markets by following and using effectively JDE & SARA agreed processes and tools.
• Conducts accurate label compliance reviews, such as proposing legal designations and acceptable claims wording, considering local Business requests and Legal feedback.
• Provides legal and accurate ingredients line and nutrition data for food product labels.
• Assures implementation of correct graphic design, and able to advise and guide team members on artwork design elements via CopyDeck and Syncforce processes.
• Assures implementation of correct techno-legal label information and JDE standards, e.g. allergen labelling and claims.
• Provides regulatory guidance on compositional requirements to R&D, e.g. checks for acceptable ingredients and their legal limits in recipes.
• Timely reviews and approves new raw materials and product specifications for regulatory compliance in local and other countries, including checking product recipes, nutrition data,  allergens information and promotional materials to ensure compliance with local regulations and company standards.
• When Halal is concern, able to provide compliance guidance to the Stakeholders.

Regulatory Submissions

• Support the Supply Chain Team in preparing the regulatory documents, including for product registrations, variations, renewals and responses to regulatory queries, in accordance with local requirements.

Scientific Support

• Provide scientific expertise and support to cross functional teams in areas such as Product Development, Market Research, Quality, Operations and Customer Experience.

Training and Education

• Conduct training sessions and provide educational materials to internal stakeholders to enhance understanding of Regulatory requirements and promote compliance culture.

Cross-Functional Collaboration

• Collaborate closely with internal teams, including R&D Product Team, Packaging & D2P, Regional Quality & Food Safety, Marketing, and Legal, to facilitate regulatory compliance and achieve business objectives, regularly.

• Responsible in developing and reviewing the annual compensation review process which include job evaluation, salary and benefits market competitiveness benchmarking, merit increase recommendations and all other policies and guidelines related to total compensation and benefits.
• Active involvement and lead in the role out of country or worldwide compensation programs or deployment of Corporate Rewarding/Compensation strategies.
• Collaborate with internal stakeholders such as HR Business partners and Location HR, Business division leader, Senior management in designing and implementing the annual compensation and benefits plan that aligned with business objectives.
• Conduct robust market research and analysis to benchmark compensation levels, benefits, and incentive structures against industry standards and competitors for local and international compensation schemes.
• Monitor market trends and legislative changes related to compensation and benefits, providing recommendations and guidance, and ensuring compliance with local and global regulations.
• Exchange with external networking groups and rewards consultants to keep abreast of latest compensation practices and trends.
• Drive the communication, competencies and knowledge management of compensation and benefits program and its applications, ensuring users have a clear understanding of the total rewards offerings available to them.

Job Description
• Identify staffing needs and collaborate with hiring managers to understand the requirements
of open positions
• Develop and implement effective sourcing strategies to attract a diverse pool of candidates
• Conduct screening and interviews using various reliable recruiting and selection
tools/methods to filter candidates within schedule
• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
• Coordinate background checks, reference checks, and other pre-employment requirements
• Extend job offers to selected candidates and facilitate negotiation of employment terms and
conditions
• Onboard new employees in order to become fully integrated
• Contribute to the development and promotion of the organization's employer brand.
• Execute day to day operations of the HR functions and duties.
Requirements
• At least 2 - 4 Year(s) of related working experience
• Proven ability to work within fast-paced and dynamic work environments
• Experience in recruitment industry with proven track records
• Strong business acumen and industry knowledge to identify sources and channels to recruit
talented people

Position Type :

Type Of Hire :

Education Desired :

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:

The Pre-Sales Consultant is responsible for providing assistance to the sales team in identifying clients’ needs, proposing and demonstrating the financial solutions for insurance companies (Enterprise Accounting System) and works in conjunction with the Sales Executives to pursue high value software and services sales and business development opportunities within FIS’s current and prospective client base to achieve or exceed yearly sales goals, increase market share and maximize profits.

The Pre-Sales Consultant works closely with FIS’s sales executives, partners plus Product Development and Global/APAC Services to help identify, develop, and deliver sales of the insurance solutions. He also can be working as a team with the regional Sales and Pre-Sales for the same objective. He/she is responsible for developing and managing the clients technical and end user relationships and assisting sales executives in selling the strategic vision at c-level to board level as required.

What you will be doing

• Through direct communication with prospective clients, work with the Sales Executives to gain a thorough understanding of their business needs, system needs, various requirements.

• Help develop and articulate the solution to clients.

• Conduct Proof of Concept via developing some sample portals, interfaces, workflows, rules, etc. to demonstrate the capability of the entire solution

• Demonstrate the financial solutions to current and prospective clients

• Provide business and technical input to RFP’s, client proposals, etc.

• In conjunction with the Sales Executives help manage and control the sales cycle from initial prospect contact, client needs analysis, solution presentation, completion of proposals, delivery schedules and product specifications.

• Lead GTM initiatives for business development and incremental revenue

• Be customer technical focal point and co-ordinate with other company’s resources regionally and locally

• Maintain an effective presence at industry events, conferences, seminars and trainings as required.

Product

• Maintain expertise in related insurance industry issues (financial and accounting especially for IFRS17) relative to trends, competition, and customer needs.

• Maintain expertise relative to the function and technology of the FIS and partners insurance product offering in order to represent and sell effectively.

• He/she will be assuming the role of trainer for internal staff who is supporting the insurance business locally. 

What you bring

• Strong experience in Insurance domain specially Life Insurance. Experience in GI, Reinsurance or Takaful will be an advantage

• Hands on experience of working on Finance Transformation projects for Insurers including but not limited to IFRS 17, Process Automation and Transformation, Reporting automation.

• In depth understanding of financial software application landscape.

• In depth understanding of IT landscape for an Insurer.

• In depth knowledge of policy life cycle management and different downstream systems that rely on the data from the source Policy Admin system

• Knowledge of the insurance eco-system is a distinct advantage.

• Knowledgeable on policy admin system implementation/change management

• Knowledge of Actuarial systems/process will be an advantage

• Knowledge of the Prophet system a distinct advantage.

• Deep understanding of IFRS17 requirements, ERP solutions and services.

• Deep understanding of an insurance company’s financial close process

• Be able to hands on to develop POCs for financial accounting, reporting, business rules, reconciliation etc.

• Outstanding verbal and written communication skills.

• Fluent in English.

• Team player with a strong sense of ownership.

• Must have worked in business consultancy -related or any financial system for at least 3 years

• Must have experience in financial/accounting system (preferably insurance related) at least 8-10 years

• Location will be based in Singapore or Hong Kong

• Around 15-25% of travel will be required

• University graduate

• Certified Accountant will be an advantage.

What we offer you:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are seeking a motivated Software Quality Assurance (SQA) Coordinator to join our dynamic team. In this role, you will play a key part in ensuring the quality of our applications across iOS, Android, and web platforms. You will perform manual testing, manage and assign tickets, and collaborate closely with our development team to enhance our products. This position is ideal for individuals eager to learn and grow their skills in software quality assurance and coordination.

Manual Testing Across Platforms:

• Perform thorough manual testing of our applications on iOS, Android, and web platforms.
• Utilize Lambdatest for cross browser and cross platform testing, including automation testing.
• Conduct API testing using tools like Postman or SoapUI.
• Document and report bugs, providing detailed steps and screenshots in Jira.

Ticket Management and Coordination:

• Manage and prioritize tickets using Jira.
• Assign tickets to appropriate team members based on skill sets and workload.
• Ensure all tickets are updated with accurate information and follow up as necessary.
• Coordinate with the development team to resolve issues promptly.

Technology Integration and Tools:

• Familiarity with or willingness to learn CI/CD tools such as Jenkins, Bitbucket, and GitHub.
• Use monitoring and analytics tools like RollBar, MS Clarity, and Google Firebase Analytics to track performance and identify issues.
• Understand and apply Agile testing methodologies and processes.

System Architecture Understanding:

• Gain a basic understanding of system architecture, including Frontend applications, Middleware, and Backend systems.
• Collaborate with developers to understand system design and potential impact areas.

Impact and Root Cause Analysis:

• Perform impact analysis to understand the effect of issues on the system.
• Conduct root cause analysis to identify underlying problems and suggest mitigation plans.

Team Collaboration and Mentoring:

• Work collaboratively within a team environment, promoting open communication.
• Mentor and train team members to enhance their skills and efficiency.
• Participate in team meetings and contribute ideas for continuous improvement.

Who we are
Do you love food and convenience put together? Then you just might love foodpanda.

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.

foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Responsibilities

• Strategic Leadership: Lead and inspire the warehouse operations team to ensure the timely dispatch of customer orders, precise inventory management, and optimized operational efficiency across Singapore and Malaysia.
• Process Innovation: Proactively identify and eliminate process bottlenecks while capitalizing on improvement opportunities to enhance overall operational effectiveness and customer satisfaction.
• Financial Stewardship: Analyze comprehensive financial reports to discern trends, variances, and opportunities for cost reduction, providing strategic insights to guide operational budgeting and resource allocation.
• Data-Driven Decision Making: Leverage advanced data analytics to develop and track key performance metrics, providing strategic feedback to drive productivity and align team efforts with company objectives.
• SOP Management: Lead the continuous review and enhancement of Standard Operating Procedures (SOPs) in collaboration with cross-functional teams to ensure best practices in warehouse operations, supply chain management, and logistics.
• Team Development: Build and nurture a high-performing operations team, fostering a culture of accountability, continuous improvement, and excellence to become the central backbone of pandamart.
• Cross-Functional Collaboration: Act as a liaison between operations and other departments, ensuring alignment on strategic initiatives and fostering a collaborative environment to support business growth.
• Change Management: Drive initiatives related to operational scalability and innovation, managing change effectively while minimizing disruptions to service delivery.
• Customer-Centric Focus: Champion a customer-first approach, ensuring that all operational strategies align with enhancing the customer experience and meeting service level agreements.
• Compliance and Safety: Ensure all operations comply with regulatory requirements and safety standards, promoting a safe and secure working environment.

• Identify and qualify opportunities by prospecting and developing relationships with key enterprise partners.
• Grow relationships with selected business providers to assist them in planning work placements and internships. 
• Create three times the number of qualified opportunities by using various methods such as making outbound calls, sending emails, holding in-person or virtual meetings, and participating in marketing campaigns and events.
• Manage social media pages and develop ongoing traffic. 
• FFA provides various products for healthcare, childcare, and other industries; we assist businesses in upskilling their staff and training them in Apprenticeships, traineeships, or other necessary training based on the business's needs. 
• Attend virtual promotional events when needed.
• Take part in all recruitment activities, such as training events, helping students decide, running information sessions, and handling inquiries.
• Provide market insights and accurate recruitment forecasts through regular, detailed reports to the management team.
• Give timely feedback to management to help improve strategies and processes.
• Build a professional and consultative relationship with students.
• Make sure all activities are reported accurately in the CRM.
• Ensure professional execution of recruitment and admin support tasks.
• Build and maintain strong, beneficial partnerships with agents, university partners, and stakeholders for lasting success.

• To assist students with the application process to colleges and Universities on the SEEKA platform.
• To guide students towards the right career paths or the diploma/degree they should pursue.
• To sell the right educational prospects to potential students.
• To streamline the experience for students applying to higher institutions.
• Be able to quickly conduct research or adapt quickly to different situations (For example, the student wants to apply to a course being conducted in Europe and you must find out what requirements they need to apply for a student ViSA)
• To continuously learn on the job and to guide others when needed or be a team player
• To get colleges to sign up and join the SEEKA platform

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

The role of a Senior TA here at Central Ops is pretty much some-one who can find the diamond in the roughs out there in the industry to fit our organization needs. To be successful in this role, you should be someone who loves challenges and who loves to get noticed for closing a tough role with very tough requirements.

 What you will do:

• With the world as your platter, you will Identify and source top talents across multiple functions and job levels, including but not limited to Customer Experience, Business Intelligence, Project Management, Fraud Prevention, Risk Management, Finance, Sales, Customer Service, etc. (Management & Mass hiring)
• You will partner with hiring managers to identify key requirements for each requisition, target companies and target candidates to reach out to.
• You will present the preselected candidates to hiring managers with a supporting summary that’s like an elevator pitch to convince the hiring manager(candidate profile based on screening, phone interview and tests).
• You will own end to end recruitment process for each role assigned to you, which is not limited to sourcing, pre-screening, coordinating assessments & interviews, conduct reference checks, extend offer & maintain a relationship till the employee comes on-board. (Basically, your KPI here would be candidate experience)
• You will build and maintain a strong candidate pipeline through various channels by utilizing LinkedIn, specialized job boards, social networks, networking initiatives.
• You will track critical recruitment data, produce regular and ad-hoc metrics and reporting on recruiting activities.
• You will update and maintain accurate records in our applicant tracking system.
• You will get better at what you do every day as you are your own critic.

This position will have the primary responsibility of managing fund accounting team(s) providing the full range of fund administration services to private equity and hybrid funds. This individual will be reporting directly to Regional Head of Private Equity and Real Estate.  A partial list of responsibilities and skills includes:

• Manage client relationships and act as escalation point for all client queries and resolve issues/queries raised by our clients. Maintain a high level of client satisfaction and retention
• Manage a team of accountants responsible for client deliverables such as NAV production, financial statements and associated reports and assist with the review process
• Ensure the service level agreement and accuracy of client deliverables prepared by their team
• Ensure that the team is trained, engaged and as efficient and effective as possible in achieving organizational goals
• Help with the coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables
• Oversea the audit process, prepare financial statements or review such if prepared by other parties
• Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed
• Ensure all fees are billed on time and collected promptly for their assigned team.
• Participate in multiple system initiatives and projects and contribute to idea generation for future process or technological improvements. Expected to participate on both a local and global level
• Oversee tracking and managing; Client profit margins, people management, client relationship risk reviews, incident management and risk reduction

• Manage the service of food and beverage within the restaurant, bar, room service and banquet operations.
• Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and function areas;
• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
• Coordinate between Food & Beverage and Front Office to ensure that preparations for conferences involving Front Office / Housekeeping have been made.
• Assist in the preparation of monthly restaurant, bar, and conference reports, commenting on key performance indicators and action taken to keep on target.
• Management and guidance of outlet staff under control, namely Food & Beverage Supervisors.
• Prepare weekly and monthly forecasts for restaurant, bar room service and conference areas.
• Ensure constant liaison with the Sales Personnel.
• Any other duties assigned by your manager.

The purpose of the HR Manager, IKEA Klang Valley (KV) role is to lead and execute people strategies that drive employee engagement, organizational effectiveness, and business growth. This role is pivotal in integrating HR initiatives across various functions to ensure a cohesive and impactful people management approach. By leveraging IKEA's culture and values, the HR Manager, KV will optimize talent management, enhance the employee experience, and support IKEA's mission of creating a better everyday life for the many people.

Through strategic leadership and firsthand guidance, this role will translate Country People Strategies into local actions, provide HR advice to leaders, and foster an environment where IKEA's values are a living reality. As a key contributor to both the Store Management Team and the Country People Group, the HR Manager, KV will play a crucial role in shaping the business and people growth of IKEA Malaysia.

RESPONSIBILITIES OF THE JOB

• Lead the KV HR team and serve as a key contributor to the KV management team, providing HR subject matter expertise and strategic guidance.
• Translate the Country People Strategy and Ikano Retail principles into an actionable local HR plan to establish IKEA as the employer of choice in the KV.
• Oversee the entire employee lifecycle, focusing on:

1. Developing and implementing a local recruitment strategy to ensure a diverse talent pool that aligns with the store's Primary Market Area demographics.
2. Managing succession planning and talent development, including creating development programs for high-potential employees.
3. Fostering a continuous learning and development culture using the IKEA learning staircase model.
4. Implementing effective onboarding and offboarding processes.

• Ensure competitive and fair remuneration practices to attract and retain talent while managing staff costs in line with targets and budgets.
• Lead salary review processes and utilize HR data analytics to optimize related processes, such as payroll, timekeeping, and staff planning.
• Implement and analyze employee surveys (VOICE) and assist functions in translating results into actionable improvement plans.
• Promote knowledge sharing, internal mobility, and a commitment to Ikano Retail's overall success across the organization.
• Develop and implement diversity and inclusion initiatives to foster a more inclusive workplace.
• Ensure compliance with national labor laws, regulations, and agreements while maintaining positive relationships with unions and works councils, where applicable.

REQUIREMENT FOR THE JOB

• You have at least 20 years of working experience in Human Resource Management or business partnering roles, preferably from the retail or manufacturing industry, and have experience in a large and complex organizational setup.
• You are passionate about the growth and development of people, with a proven track record of leadership in fostering a positive organizational culture.
• You communicate persuasively, influence effectively, and create an environment where IKEA’s values are a strong and living reality that embraces the diversity of the workforce.
• You have experience managing change and driving organizational development initiatives.
• You are business-minded and have experience in building competence dimensions and leading strategic people assignments, contributing significantly to both business growth and employee development.
• You demonstrate strong HR analytics skills, using data to inform strategy and improve HR processes.

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

• Assist in gathering and analyzing data related to educational programs, student performance, and institutional effectiveness.
• Conduct research on educational trends, policies, and best practices in the education technology indusry
• Analyzing, creating and designing new ideas that can be implemented into the product
• Collaborate with consultants to identify client needs and develop tailored solutions.
• Participate in client meetings and contribute to discussions with data-driven insights.
• Help design and implement surveys, focus groups, and other data collection methods.
• Monitor project progress and ensure timely delivery of tasks and milestones.
• Contribute to the continuous improvement of consulting methodologies and processes.

• Maintain accurate, up-to-date records in employee database and electronic employee files and ensure all employment requirements are met
• Creation of employment contracts and responsible for contract issuance and update internal databases with new hire information.
• Creation of staff letters and contract variations.
• Coordinate meetings logistics for domestic and international participants
• Updating and maintaining HR databases and systems.
• General administration support to the HR function as required.

WHAT YOU WILL OWN:
● To manage day to day operation of the commercial team
● To initiate and manage weekly 1:1, team huddle and team meetings effectively
● To manage resources, planning and implementing sales strategies effectively
● Ability to motivate and coach agents
● Ensuring all tickets are solved within SLAs
● Problem solving skills in handling ad hoc issues
● Ability to read simple data and connect with performance and reports
● Approachable personality with people handling skills

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.
● Minimum of 2 years working experience in Sales
● Good written and communication skills
● Proficient in English and Mandarin in both oral and written
● Experience in reporting using Microsoft Excel or Google Sheet is an added advantage
● Willing to take on additional task assign
● Ability to work and navigate Salesforce and any other CRM tools

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

• Administrative work on Ms Excel files or research work on MS Word
• Conducting research that is pertinent to understanding either the users of our platform or job applicants
• Planning and as well as designing tools that would be used to help our users understand themselves like with personality tests or processes that would help facilitate the users’ ability to find, enrol or to apply opportunities more easily (Like for learning and job opportunities)
• Working with graphics designers or coming up with your own website or mobile app page concept things such as psychology tests, career tests on Adobe XD
• If needed: To help run or be a part of induction programs or training programs for new employees to help them integrate into the company culture better
• If needed: Human resource functions such as interviewing and testing applicants

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world.

As a Senior Technical Recruiter, your primary responsibility is identifying, attracting, and hiring exceptional technical talent. You are expected to optimize the recruitment process for efficiency and speed without compromising quality and ensure a positive and engaging candidate experience throughout the recruitment process.

Key Responsibilities

• Screen, interview, and assess candidates' technical skills, experience, and cultural fit. (Deep understanding of technical roles, industry trends, and market dynamics)
• Manage the end-to-end recruitment process, from initial contact to offer negotiation.
• Negotiate skillfully with the candidate to secure a successful conclusion of the offer.
• Collaborate with hiring managers and technical leads to understand technical requirements for open positions.
• Develop and implement effective recruitment strategies to attract and engage technical candidates.
• Utilize various sourcing methods, including online channels and networking, to build a strong talent pipeline.
• Build and maintain relationships with candidates, ensuring a positive and professional candidate experience.
• Provide regular updates to hiring managers on the status of open positions and potential candidate pipelines.
• Analyze and report on recruitment metrics to evaluate and improve the effectiveness of recruitment strategies.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-3 years of progressive experience in HR roles, with a focus on Recruitment or Talent Acquisition.
• Handle sensitive and confidential information with the utmost discretion and professionalism.
• Strong-bias for action
• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast-paced and international environment
• Highly organized
• Proficient in excel
• Excellent verbal, written communication, interpersonal, and negotiation skills.
• Proven experience as a Technical Recruiter or in a similar role
• Familiarity with applicant tracking systems (ATS) and other recruitment tools.
• Demonstrated ability to manage the full recruitment lifecycle and prioritize multiple tasks.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Casual work attire