客戶獲取專家的職責

• 透過引導客戶完成諮詢流程來實現績效目標 • 與新客戶和現有客戶發展客戶關係

• 與支持組織的員工建立和發展關係 • 為新舊客戶制定清晰的財務計畫提供專業的最佳建議

• 遵守嚴格的風險管理程序

• 確定與一系列零售產品相關的財務要求並為新舊客戶制定明確的財務計劃

• 確保始終如一地提供最高水準的客戶服務

• 根據目標和標準與新舊客戶建立關係

• 確保完全遵守所有相關的公司政策、程序以及法律和監管要求

該職位具有強大的業務發展要素 - 產生新的潛在客戶/客戶關係是關鍵

套餐及福利：

津貼計劃可滿足您的基本需求。

增加收入的機會（每月基本津貼+無限佣金+無限獎勵）。

由經驗豐富的從業者提供培訓、輔導和指導

每年都有機會贏得海外度假旅行

有機會體驗「工作與生活融合」的職業生涯

資格

我們正在尋找具有以下特徵的候選人：

最低文憑持有者或高等教育資格

財務穩定（無破產）

擁有自己的交通工具

有成就和進步的動力

自力更生、遵守紀律、注重機會、採取行動、以結果為導向

正向的學習態度，願意學習，可輔導

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 定期團隊活動

人才招募專家負責管理製造工廠直接勞動力角色的全週期招募流程，例如機器操作員、裝配工、技術員和其他熟練/非熟練勞動力。該角色確保高效且有效地尋找、面試和入職合格的候選人，同時與招聘經理合作以滿足公司的勞動力需求。這是一個為期 1 年的可續約合約職位。

職位描述

招募策略與勞動力規劃：

• 與人力資源和工廠管理層合作，了解勞動力需求並制定直接勞工職位的招募策略。
• 利用數據預測招募需求並確定直接勞動力配置的潛在缺口。
• 監控並維持與人才仲介機構的關係，以補充直接勞動力招募需求。

採購候選人：

• 透過招聘網站、社群媒體、員工推薦、招聘會等多種管道尋找合格的候選人
• 開發滿足當前和未來勞動力需求的人才管道，包括入門級和技術職位。
• 與當地技術學校、行業協會和就業中心建立關係，以確定頂尖人才。

篩選與麵試：

• 審查履歷、申請並評估候選人的資格是否適合該職位。
• 對候選人進行電話篩選和麵對面面試，以評估技術技能、經驗和文化契合度。
• 根據需要協調技術評估和就業前測試。

利害關係人管理：

• 與工廠經理和部門主管密切合作，以了解直接勞工角色所需的特定角色要求和能力。
• 定期向招聘經理提供有關空缺職位和招聘活動狀態的最新資訊。
• 在整個招募過程中作為候選人的主要聯絡人，確保積極的候選人體驗。

雇主品牌和招募活動：

• 代表公司參加當地招聘會、招募活動和社交機會，以吸引直接勞動力人才。
• 透過向潛在員工宣傳公司文化、福利和成長機會來支持雇主品牌計畫。

入職支援：

• 與人力資源部門合作，促進順利的入職流程，包括入職前檢查、合約談判和入職培訓。

數據報告和持續改進：

• 追蹤和報告招募指標，例如填補時間、每次招募成本和候選人質量，以優化招募流程。
• 不斷評估招募策略和工具，尋找改善和提高效率的機會。
• 隨時了解行業趨勢、勞動力市場狀況以及人才招募的最佳實踐。

職位要求：

• 人力資源、工商管理或相關領域學士學位
• 擁有 5 年大批量招聘經驗，最好是在製造環境中。
• 善於利用各種方法（招募委員會、社群媒體、招聘會和人脈）尋找候選人。
• 適應快節奏、動態的工作環境，快速回應不斷變化的勞動力需求或公司優先事項。
• 強大的溝通技巧（書面和口頭），能夠有效地與候選人、招募經理和外部合作夥伴聯絡。
• 積極主動地尋求創新方法來吸引人才和改善招募流程。
• 能夠與跨部門的人力資源同事和招募經理有效協作的團隊合作者。

好處

• 醫療、牙科、光學保險
• 全面的保險範圍
• 年假和人力部法定休假
• 年度工資補貼 (AWS)
• 獎勵和認可計劃
• 良好的職業發展
• 提供培訓
• 教育援助計劃
• 員工參與活動
• 生日禮物

主要職責：

• 創建付費廣告活動：設計和投放社群媒體廣告（Facebook、Instagram、Google）以吸引非執行職位的候選人。
• 瞄準合適的受眾：使用定位選項（地點、人口統計等）來吸引合適的求職者。
• 廣告文案與創意：創造引人入勝的視覺效果並撰寫有效的廣告文案以吸引更多申請者。
• 監控和調整廣告活動：追蹤廣告成效並進行更新以改善結果（點擊次數更多，成本更低）。
• 管理預算：明智地使用廣告預算，從每個廣告系列中獲得最大價值。
• 報告結果：分析和分享活動績效以顯示進展和改進。
• 與招募人員合作：與招募團隊合作，使廣告策略與招募目標保持一致。

要求：

• 經驗：1 年管理付費社群媒體廣告的經驗，非常適合招募。
• 技能：精通 Facebook Ads Manager、Google Ads 和廣告活動優化。
• 創意：能夠創造有效的廣告文案和吸引註意力的視覺效果。
• 分析：強大的數據分析能力，可提高活動績效。

錦上添花：

• 具有招募行銷經驗。
• 了解其他數位行銷策略（SEO、電子郵件等）。

• 有競爭力的套餐。

Responsibilities:

Compares prices amongst various vendors in order to make sound purchasing decisions.
Manage within a given budget to purchase goods and services.
Ensures that products are delivered in a timely manner, and that the quality of the goods received is satisfactory.
Negotiate with contractors on price, mode of shipping, and delivery time.
Monitoring PO,DO and invoices for accuracy, and authorizes the accounts payable department to issue payment.
Analyse the performance of certain vendors in order to decide whether or not to continue buying from them.
Input data concerning inventory and Purchase Orders into a computer database.

Requirements: 

Proven working experience as a procurement executive
Talent in negotiations and networking.
Familiarity in collecting and analyzing data.
Possess a relevant Diploma/ Degree

Perks & Benefits

• Overtime
• Casual dress code
• Regular team activities
• Pantry (drinks and snacks provided)
• Medical insurance
• Personal leave
• Personal development opportunities 
• Yearly performance based increment & Bonus

Job Description

-Assist in purchasing, planning, contracting and maintaining governance to ensure timely and cost effective delivery of global shipping services, within the assigned area of operation and in accordance with established processes, contributing to the effective delivery commodities to beneficiaries worldwide

-Follow up on all outstanding deliveries, ensuring compliance with national import/export requirements

-Plan and consolidate pipelines, manage freight orders, manage operations and delivery, quality control document accuracy and readiness throughout

-Develop and maintain a thorough understanding of the assigned area of operation, monitor air and containerized freight market and trends, collect and analyze data through market analysis. research and recommend actions to improve shipping performance

-Assist in providing technical support and guidance to other divisions and country offices

-Participate in the on-going review of internal processes and procedures and propose improvements to increase day-to-day efficiency

-Ensure compliance with administrative and reporting processes

-Perform other duties as required

Perks & Benefits

• Employee equity
• Personal leave
• Open culture
• Remote work flexibility

職位描述

-協助採購、規劃、承包和維護治理，以確保在指定的營運區域內並按照既定流程及時且具有成本效益地交付全球航運服務，為向全球受益人有效交付商品做出貢獻

- 跟進所有未完成的交貨，確保符合國家進出口要求

- 規劃和整合管道、管理貨運訂單、管理營運和交付、品質控製文件的準確性和準備情況

- 深入了解指定的營運區域，監控空運和貨櫃貨運市場和趨勢，透過市場分析收集和分析數據。研究並提出改善航運績效的行動建議

-協助為其他部門和國家辦事處提供技術支援和指導

-參與內部流程和程序的持續審查並提出改進建議以提高日常效率

-確保遵守行政和報告流程

- 根據需要履行其他職責

津貼和福利

• 員工股權
• 事假
• 開放文化
• 遠距工作彈性

- Manage the end-to-end Procure-to-Pay cycle, including payment preparation, initiate payment for approval and perform payment status tracking in compliance with the SOX audit requirement.

- Analyze financial data and prepare comprehensive reports for management decision-making

- Collaborate with procurement and account payable teams to ensure accurate processing of invoices

- Reconcile vendor statements and resolve discrepancies promptly

- Support month-end closing activities related to Procure-to-Pay processes

- Identify opportunities for process improvements and cost savings within the PTP cycle

- Ensure compliance with company policies, financial regulations, and Malaysian accounting standards

- Maintain accurate financial records and documentation for audit purposes

- Support the implementation and optimization of financial software and ERP system

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal development opportunities

Job Responsibilities:

• Use Power BI to create visual representations of complex data.
• Make large or complex data easier to access, understand, and use.
• Work with data engineers and stakeholders to turn data into valuable insights and visualizations.
• Combine data from multiple sources.
• Collaborate with business stakeholders to deliver effective analyses and solutions.

Perks & Benefits

• Employee equity
• Personal leave
• Open culture

- 管理端到端採購到付款週期，包括付款準備、啟動付款批准以及按照 SOX 審計要求執行付款狀態追蹤。

- 分析財務數據並為管理決策準備綜合報告

- 與採購和應付帳款團隊合作，確保發票的準確處理

- 協調供應商聲明並及時解決差異

- 支援與採購到付款流程相關的月末結算活動

- 確定 PTP 週期內流程改善和成本節約的機會

- 確保遵守公司政策、財務法規和馬來西亞會計準則

- 維護準確的財務記錄和文件以供審計之用

- 支援財務軟體和ERP系統的實施和最佳化

津貼和福利

• 附近的公共交通
• 醫療保險
• 個人發展機會

1-year contract (Renewable/Perm) subjected to the performance

Rotational shift (8 AM-8 PM or 8 PM-8 AM)

Monday – Sunday

4 days of working/ 3 days Off (Rotational)

Persiaran Bandar Utama 47800 Petaling Jaya, Selangor

Basic Salary (Rm4700 + Shift Allowance provided RM300)

JOB SCOPE

· Answer incoming calls from customers to log a problem ticket.

· Arrive to post on time and ready to work assigned hours.

· Manage and respond to telephone calls, emails, and electronic systems using customer-oriented etiquette.

· Address customer issues, ensuring contract service levels and objectives are met.

· Receive inbound calls, as required, and make outbound calls for resource/parts management, appointment reminders, and escalations where required.

· Schedule and place follow-up calls/emails in response to customer inquiries.

· Must be able to maintain strict confidentiality of sensitive information.

· Work with the customer service team to attain and improve the process enhancements.

· Provide the necessary information regarding customer process-related information.

REQUIREMENT

· Minimum Diploma (any background) negotiable

· Must be able to work on shift require

· Required language proficiency (Vietnamese)

· Knowledge of customer service principles and practices

· Knowledge of call center telephony and technology

· Some experience in a call center or customer service environment (is an advantage)

· Good data entry and typing skills

Required Skills:

· Verbal and written communication skills

· Listening skills

· Problem analysis and problem solving

· Customer service orientation

Perks & Benefits

• Nearby public transport
• Medical insurance
• Work visa sponsorship
• Personal development opportunities

工作職責：

• 使用 Power BI 建立複雜資料的視覺化表示。
• 使大型或複雜的數據更易於存取、理解和使用。
• 與資料工程師和利害關係人合作，將數據轉化為有價值的見解和視覺化。
• 合併來自多個來源的數據。
• 與業務利害關係人合作，提供有效的分析和解決方案。

津貼和福利

• 員工股權
• 事假
• 開放文化

一年合約（可續約/永久）取決於績效

輪班（上午 8 點至晚上 8 點或晚上 8 點至上午 8 點）

週一至週日

工作4天/休息3天（輪流）

Persiaran Bandar Utama 47800 八打靈再也, 雪蘭莪

底薪 (Rm4700 + 提供輪班津貼 RM300)

工作範圍

· 接聽客戶來電記錄問題單。

· 按時到達崗位並準備好在指定時間工作。

· 使用以客戶為導向的禮儀來管理和回覆電話、電子郵件和電子系統。

· 解決客戶問題，確保滿足合約服務水準和目標。

· 視需要接聽來電，並根據需要撥打呼出電話以進行資源/零件管理、預約提醒和升級。

· 安排並發出後續電話/電子郵件以回應客戶的詢問。

· 必須能夠對敏感資訊嚴格保密。

· 與客戶服務團隊合作，實現並改善流程改善。

· 提供有關客戶流程相關資訊的必要資訊。

要求

· 最低文憑（任何背景）可協商

· 必須能夠輪班工作

· 所需語言能力（越南語）

· 了解客戶服務原則與實踐

· 了解呼叫中心電話和技術

· 有呼叫中心或客戶服務環境的經驗（優先）

· 良好的資料輸入與打字能力

所需技能：

· 口頭和書面溝通技巧

· 聽力技巧

· 問題分析與解決

· 客戶服務導向

津貼和福利

• 附近的公共交通
• 醫療保險
• 工作簽證贊助
• 個人發展機會

Job Summary:
We are seeking a detail-oriented and proactive IT Procurement Specialist to join our team. This role is responsible for managing procurement activities, supporting contract negotiations, and ensuring the timely processing of purchase requisitions, invoices, and payments. The ideal candidate will have experience with procurement systems, financial reconciliation, and contract management for IT-related services and software.

Key Responsibilities:

Procurement & Requisition Management

• Create, review, and submit purchase requisitions in Oracle.
• View and manage purchase orders (PO), payments, invoices, and receipt information.
• Ensure timely and accurate updates to procurement records and Smartsheet trackers.

Invoice & Payment Processing

• Process and update invoices for cloud platforms such as AWS, Google, and Azure.
• Reconcile invoices to ensure accuracy and resolve discrepancies with vendors.
• Maintain and update Tangoe reports to track data and communication spending.

Contract Management

• Manage and track IT contract renewals using Smartsheet and other tracking tools.
• Oversee contract renewal timelines, including initiating renewal discussions 180+ days in advance for high-value contracts ($150K+).
• Collaborate with contract owners to determine renewal requirements and engage procurement leads for negotiations.
• For lower-value contracts, initiate review and renewal 90+ days in advance, coordinating with IT leads for negotiation support.

Reporting & Analytics

• Maintain the Active IT Consultant tracker to support resourcing and budgeting efforts.
• Provide insights on data and communication spend through regular updates to the Tangoe report.
• Identify and flag potential issues or delays in payments, renewals, or procurement timelines.

Vendor & Stakeholder Collaboration

• Act as a liaison between vendors, IT teams, finance, and procurement leads to ensure smooth processing of contracts and payments.
• Support procurement negotiations to secure favorable terms with vendors and suppliers.

Job Summary:
We are seeking a detail-oriented and proactive IT Procurement Specialist to join our team. This role is responsible for managing procurement activities, supporting contract negotiations, and ensuring the timely processing of purchase requisitions, invoices, and payments. The ideal candidate will have experience with procurement systems, financial reconciliation, and contract management for IT-related services and software.

Key Responsibilities:

Procurement & Requisition Management

• Create, review, and submit purchase requisitions in Oracle.
• View and manage purchase orders (PO), payments, invoices, and receipt information.
• Ensure timely and accurate updates to procurement records and Smartsheet trackers.

Invoice & Payment Processing

• Process and update invoices for cloud platforms such as AWS, Google, and Azure.
• Reconcile invoices to ensure accuracy and resolve discrepancies with vendors.
• Maintain and update Tangoe reports to track data and communication spending.

Contract Management

• Manage and track IT contract renewals using Smartsheet and other tracking tools.
• Oversee contract renewal timelines, including initiating renewal discussions 180+ days in advance for high-value contracts ($150K+).
• Collaborate with contract owners to determine renewal requirements and engage procurement leads for negotiations.
• For lower-value contracts, initiate review and renewal 90+ days in advance, coordinating with IT leads for negotiation support.

Reporting & Analytics

• Maintain the Active IT Consultant tracker to support resourcing and budgeting efforts.
• Provide insights on data and communication spend through regular updates to the Tangoe report.
• Identify and flag potential issues or delays in payments, renewals, or procurement timelines.

Vendor & Stakeholder Collaboration

• Act as a liaison between vendors, IT teams, finance, and procurement leads to ensure smooth processing of contracts and payments.
• Support procurement negotiations to secure favorable terms with vendors and suppliers.

Job Summary: 

The Associate, Procurement drive the assigned procurement operations, ensuring efficient and effective management of Savings Tracking, Service Line (Category) management analysis, Management reporting packs and sourcing events support.

Job Responsibilities: 

• Source and procure equipment, spare parts, consumables, and services essential for the Company's operations.
• Negotiate contracts and purchase agreements with suppliers to secure favourable terms.
• Coordinating tasks of the purchasing department (Assist mega project compliance to deadlines, budgets and quality of goods.)
• Ensure proper documentation for audits and compliance purposes.
• Liaise with internal departments to understand their procurement needs.
• Provide updates on order status and delivery timelines to stakeholders, HOD & DSP.
• Compliance and Reporting:

1. Ensure all procurement activities comply with organizational policies and regulatory requirements.
2. Generate regular reports on procurement activities, order statuses, and vendor performance.
3. Update procurement databases and systems regularly.
4. Maintain and monitor purchasing policies & SOPs.
5. Prepare reports on procurement activities, savings, and performance metrics.

Job Requirements: 

• Possesses a Bachelor's degree in Business, Information Technology (IT), Supply Chain or other related field. 
• Possesses at least 5 years of IT procurement experience, specifically in software and system. 
• Presents strong analytical and data interpretation skills
• Highly skilled in conducting market research and comparing prices from various vendors to ensure cost-effective purchasing decisions.
• Experience in sourcing and procuring materials, supplies, and equipment for construction sites will be an added advantage.
• Ability to resolve disputes related to purchase orders and agreements.
• Proven capability to handle urgent requests and complete projects within tight deadlines.

Role Summary:

The Global Procurement Operational Hub located in our office in Kuala Lumpur which provides support operationally in all regions where Experian operates – Brazil; Spanish Latin America; North America; UK; Europe, Middle East and Africa and Asia Pacific.

As such we are looking to hire a Procurement Operations Specialist that will have exposure to a variety of cultures and processes as part of this exciting opportunity to gain experience in the Procurement environment.

What you'll do:

You will be responsible for multiple tasks that support the in-region buyers during the entire Procurement lifecycle.

These include as per below:

• Report generation, data management and maintenance of Ironclad, our contract lifecycle management tool
• Administer Purchasing Documentations and updates into Oracle system
• New Suppliers Onboarding Due Diligence Checks
• Manage shared mailbox for Regional Procurement Team.
• Monitoring changes to payment terms in supplier details and purchase documents
• Update policy, PO Terms and Conditions to internal and external Procurement websites
• Monitor, review and identification of non-compliance of purchasing card purchases,
• Your interactions will be both with the in-region buyers and a large spectrum of stakeholders to provide first line response to queries before escalating these if needed to your line manager.
• You will also actively contribute to the identification of opportunities in the processes that you manage to improve efficiency and reduce waste.

Job description

If we sound like the type of organisation you might like to work for, we currently have an opportunity for a Digital Procurement Developer to join our Global Digital Procurement team. The Digital Procurement Developer will play an essential role in supporting our procurement operations by developing workflows, reporting routines, and automation solutions within the Ironclad CLM tool. With foundational skills in Ironclad, SAP Ariba, or other CLM systems, the individual will provide critical technical support. Strong knowledge of Python for programming, Tableau or Power BI for dashboards, and tools like Power Automate or Automation Anywhere for process automation is required. Additionally, the individual in this role will collaborate with cross-functional teams, proactively identifying opportunities for improvement in procurement processes. They will work closely with stakeholders to design data-driven solutions, creating interactive dashboards and automating repetitive processes. Furthermore, they will deliver training sessions on technical tools and workflows to enhance team capabilities. Overall, the Digital Procurement Developer will play a crucial role in enabling efficient, data-driven procurement practices globally, ensuring stakeholder satisfaction and improving operational performance. Strong problem-solving skills and the ability to manage complex tasks are essential for this role.

As Billing Specialist, you will be responsible for the consolidation of business reports that lead to the creation of the billing reports for clients. You will be the initiator of the billing process, ensuring the accuracy, preciseness, and timeliness of data to be utilized by the finance and business development teams in the creation of invoices to clients. In detail:

• Pull monthly sales and other services data across various data streams
• Efficiently consolidate business reports required for the creation of billing reports and invoices across the value chain. This includes, but not limited to, sales reports, marketing spend reports, fulfillment reports, inventory reports, consumer engagement reports, and other services reports
• Meticulously create the business reports in the standardized format for ease of use of the finance and business development teams (consignment sales reports, service sales reports, activity-based fulfillment cost reports, promotional claims, etc. depending on assigned task)
• Issue billing reports to finance and business development teams
• Monitor marketing spend and reconciliation with billing reports to clients
• Update client files and database contact and banking information
• Update client files and database with issued invoices
• Track exceptions between the documents and invoice register and ensure all services are covered

Job Brief:

We’re a young, fast-paced and creative team looking for a Digital Marketer to join us! In this role, you’ll plan and run campaigns to generate leads and sales. You’ll then analyze and make recommendations to improve their performance. You’ll also support these campaigns through usage of various sales and marketing automation software.

Job Responsibilities:

• Plan and run digital marketing campaigns.
• Monitor and analyze campaign performance to make relevant optimizations to achieve marketing goals.
• Manage marketing automation tools to nurture leads through the sales funnel.
• Manage Google, Facebook and Instagram advertising campaigns.
• Implement data tracking and perform data analysis across advertising platforms.
• Prepare EDMs via MailChimp.
• Stay updated with the latest digital marketing industry trends, techniques, tools and traffic sources.

Job Requirements:

• At least 2-3 years proven experience in marketing
• Proficiency in digital marketing tools and experience with email marketing, social media marketing, running ads, and content marketing
• Problem-solving prowess and excellent communication skills.
• Attention to detail is second nature to you.
• Proficiency in English, mandarin is a plus.
• Target-driven mindset with a focus on achieving marketing objectives and KPIs
• Strong analytical skills and ability to interpret data to drive marketing decisions
• Knowledge of AI tools and technologies in marketing is a plus

Responsibilities:

• Manage and maintain all infrastructure including but not limited to servers, network system, storage and cloud platform.
• Monitor infrastructure performance and proactively troubleshoot issues to ensure continuous availability and minimum interruption or downtime.
• Design, architect, develop and implement necessary actions or area of improvement of new infrastructure solution to further improve the capability, performance, reliability, resiliency & integrity which compliance with industry standard and best practices
• Implement routine maintenance tasks to perform systems administration, patch management and systems backup
• Collaborate with internal team and external vendors for technical troubleshooting support, preventive maintenance, planning, implementation and resolution in network, hardware and software issues or faults.
• Participate in sourcing, evaluating, recommending and negotiating with solution providers and consultants on technical specifications, supports and services to establish good partnership and optimum service level to ensure user and company interests are protected
• Maintain, develop and follow proper system procedures, guidelines, reports and technical documentations to achieve systematic and consistent operations
• Perform any other tasks as assigned by the management

Technical Skills:

• Experience and knowledge in PC, server, network, communication systems and systems inter connectivity
• Problem solving and troubleshooting
• Risk and issue management
• Analytical, conceptual and strategic thinking
• Project management and implementation

Requirements:

• Candidate must possess at least a Diploma/Degree in Computer Science/Software Engineering/Information Technology or equivalent
• Proven experience in IT infrastructure management with good knowledge of Business IT Systems including application servers, email and web servers, windows operating systems and applications
• Familiar with SaaS / cloud technologies (AWS or Azure), Windows Server 2019/2022, Windows 10/11, Microsoft 365 services, Active Directory, DNS, Firewall, etc.
• Able to write scripting to automated processes using Microsoft Power Automate or other relevant automation and scripting tools will be a good to have skill
• Knowledge of ITIL and other IT service management frameworks
• Hands-on experience in troubleshooting, maintain and support on technical issues is highly desirable (network, server, computer and peripheral)
• Experience with IFCA.net system would be an added advantage
• Highly adaptive, initiative, able to multi-task and flexible in progressive workloads
• Good command in spoken and written English and Malay
• Possess own transport and willing to travel to support when required

We are looking for a Field Sales Specialist to be based in Ipoh, Perak who is able to convince the best restaurants in Malaysia to join foodpanda. This role will be reporting to the Lead, Field Sales, in the Commercial department. 

Responsibilities

• Field Sales Specialist at foodpanda are responsible for driving B2B sales, seek and secure a new partnership with vendors.
• Passionate and should have a keen interest in the food and beverage industry with a desire to sign up the best local and international vendors.
• Be the local market expert: You know the best restaurant & shops in Malaysia and always able to provide recommendations.
• Gather both restaurant and shops feedback, monitor competitor activity and provide recommendations for improvements to management.
• Be the brand ambassador: Conduct cold calls and walk-ins, schedule in person meetings and sell foodpanda service to potential vendors which include tiptop shops and restaurants in Malaysia.
• Exceed sales targets & performance-based goals while working independently.
• At the same time, ventured to become part of our international network and high skilled team.
• You have the chance to gain an inside perspective of our fast-growing business by being responsible for the business from day one.
• Manage a portfolio of vendors which includes restaurant & shops accounts and exceed goals for account retention, development, and maintenance.

The Data Processing Specialist is responsible of reformatting the retailer and vendor input files, validations, outlier checks and sending the deliverables to the next workstream in a correct and timely manner.  

• Be the contact for questionable sales and stores trend, leading the resolution in a client-focused and timely manner in cooperation with Input Validation, Retailer Vertical/ Retailer Engagement team and other downstream functions. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries 
• Plan and execute complex daily personal workload and support to meet departmental and company schedules 
• Analyze and identify gaps and areas for improvement in reformatting and validations environment (CIP – Consumer Information platform) and drive convergence of processes and tools 

• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices 
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction 
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues 

• Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
• Introduce and demonstrate the system to customers such as account registration, job posting and etc
• Responsible to escalate clients' issues to the sales team.
• Support the Account Manager by continuously showcasing positive & professional work attitude
   

We are looking for a Field Sales Specialist to be based in Johor Bahru, Malaysia who is able to convince the best restaurants in Malaysia to join foodpanda. This role will be reporting to the Lead, Field Sales, in the Commercial department. 

Responsibilities

• Field Sales Specialist at foodpanda are responsible for driving B2B sales, seek and secure a new partnership with vendors.
• Passionate and should have a keen interest in the food and beverage industry with a desire to sign up the best local and international vendors.
• Be the local market expert: You know the best restaurant & shops in Malaysia and always able to provide recommendations.
• Gather both restaurant and shops feedback, monitor competitor activity and provide recommendations for improvements to management.
• Be the brand ambassador: Conduct cold calls and walk-ins, schedule in person meetings and sell foodpanda service to potential vendors which include tiptop shops and restaurants in Malaysia.
• Exceed sales targets & performance-based goals while working independently.
• At the same time, ventured to become part of our international network and high skilled team.
• You have the chance to gain an inside perspective of our fast-growing business by being responsible for the business from day one.
• Manage a portfolio of vendors which includes restaurant & shops accounts and exceed goals for account retention, development, and maintenance.

The Clinical Quality Specialist is a role designed for an experienced clinical psychologist or counsellor to lead clinical governance initiatives through the development, implementation, and auditing of clinical SOPs. This role ensures that key workflows, such as triage, risk assessments, user matching, and escalations, are evidence-based, standardised, and continuously improved. The Specialist also contributes to service development and ensures company-wide adherence to clinical best practices and regulatory standards.

• SOP Development & Management
• Create, update, and standardise clinical SOPs for key workflows.
• Ensure SOPs are aligned with clinical best practices and regulatory standards.
• Maintain a central repository of SOPs, ensuring version control and accessibility.
• Adapt SOPs for diverse scenarios to support organisational growth.
• Staff Training
• Develop and deliver training on SOPs to clinical and non-clinical teams.
• Maintain accessible and up-to-date training materials.
• Auditing & Compliance
• Conduct regular audits to ensure SOP adherence, including clinical site reviews.
• Analyse audit results and provide actionable recommendations to address compliance gaps.
• Track SOP compliance metrics and prepare detailed reports for leadership.
• Monitor trends in adherence and use findings to inform updates to SOPs and workflows.
• Service Development
• Collaborate with cross-functional teams to enhance existing services and create new ones.
• Support the development of programme-specific SOPs by aligning them with core clinical processes.
• Ensure service developments align with workflows and best practices.

• Master’s degree in Clinical Psychology, Counselling, or a related field.
• Minimum of 5 years’ experience in clinical governance, SOP management, or auditing.
• Deep understanding of clinical workflows (e.g., triage, risk assessments).
• Proficiency in tools like Notion and Jira for documentation and project management.
• Strong communication and collaboration skills for training and cross-functional work.