Job description

Academic Qualification Required:

1) Diploma/bachelor's in business management, Marketing and other equivalent

Skill Required:

1) Familiar with Autocount/MRP System

2) Proficiency in Microsoft Office

3) Interpersonal skills

4) Meticulous person

5) Negotiation skill

Briefing on Job Description & Key Responsibilities:

1) Customer service and post-sales support, services existing accounts, obtains orders.

2) Build and maintain relationships with clients by understanding their needs, addressing concerns and providing solutions.

3) Problem solving abilities to identify client needs, address concern and overcome objections during the sales process.

4) Ability to work independently and as part of team in a fast paced environment.

5) Collaborate with internal teams to troubleshoot issues, streamline processes and optimize the customer experience.

6) Negotiation and closing deals.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM6,000.00 per month

Benefits:

• Flexible schedule
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Attendance bonus
• Performance bonus
• Yearly bonus
• 
  

Ability to commute/relocate:

• Bukit Tinggi: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 2 years (Required)
• 
  

Language:

• English (Preferred)
• Bahasa (Preferred)

Job Summary:
We are seeking a detail-oriented and proactive IT Procurement Specialist to join our team. This role is responsible for managing procurement activities, supporting contract negotiations, and ensuring the timely processing of purchase requisitions, invoices, and payments. The ideal candidate will have experience with procurement systems, financial reconciliation, and contract management for IT-related services and software.

Key Responsibilities:

Procurement & Requisition Management

• Create, review, and submit purchase requisitions in Oracle.
• View and manage purchase orders (PO), payments, invoices, and receipt information.
• Ensure timely and accurate updates to procurement records and Smartsheet trackers.

Invoice & Payment Processing

• Process and update invoices for cloud platforms such as AWS, Google, and Azure.
• Reconcile invoices to ensure accuracy and resolve discrepancies with vendors.
• Maintain and update Tangoe reports to track data and communication spending.

Contract Management

• Manage and track IT contract renewals using Smartsheet and other tracking tools.
• Oversee contract renewal timelines, including initiating renewal discussions 180+ days in advance for high-value contracts ($150K+).
• Collaborate with contract owners to determine renewal requirements and engage procurement leads for negotiations.
• For lower-value contracts, initiate review and renewal 90+ days in advance, coordinating with IT leads for negotiation support.

Reporting & Analytics

• Maintain the Active IT Consultant tracker to support resourcing and budgeting efforts.
• Provide insights on data and communication spend through regular updates to the Tangoe report.
• Identify and flag potential issues or delays in payments, renewals, or procurement timelines.

Vendor & Stakeholder Collaboration

• Act as a liaison between vendors, IT teams, finance, and procurement leads to ensure smooth processing of contracts and payments.
• Support procurement negotiations to secure favorable terms with vendors and suppliers.

Responsibilities:

• Manage and maintain all infrastructure including but not limited to servers, network system, storage and cloud platform.
• Monitor infrastructure performance and proactively troubleshoot issues to ensure continuous availability and minimum interruption or downtime.
• Design, architect, develop and implement necessary actions or area of improvement of new infrastructure solution to further improve the capability, performance, reliability, resiliency & integrity which compliance with industry standard and best practices
• Implement routine maintenance tasks to perform systems administration, patch management and systems backup
• Collaborate with internal team and external vendors for technical troubleshooting support, preventive maintenance, planning, implementation and resolution in network, hardware and software issues or faults.
• Participate in sourcing, evaluating, recommending and negotiating with solution providers and consultants on technical specifications, supports and services to establish good partnership and optimum service level to ensure user and company interests are protected
• Maintain, develop and follow proper system procedures, guidelines, reports and technical documentations to achieve systematic and consistent operations
• Perform any other tasks as assigned by the management

Technical Skills:

• Experience and knowledge in PC, server, network, communication systems and systems inter connectivity
• Problem solving and troubleshooting
• Risk and issue management
• Analytical, conceptual and strategic thinking
• Project management and implementation

Requirements:

• Candidate must possess at least a Diploma/Degree in Computer Science/Software Engineering/Information Technology or equivalent
• Proven experience in IT infrastructure management with good knowledge of Business IT Systems including application servers, email and web servers, windows operating systems and applications
• Familiar with SaaS / cloud technologies (AWS or Azure), Windows Server 2019/2022, Windows 10/11, Microsoft 365 services, Active Directory, DNS, Firewall, etc.
• Able to write scripting to automated processes using Microsoft Power Automate or other relevant automation and scripting tools will be a good to have skill
• Knowledge of ITIL and other IT service management frameworks
• Hands-on experience in troubleshooting, maintain and support on technical issues is highly desirable (network, server, computer and peripheral)
• Experience with IFCA.net system would be an added advantage
• Highly adaptive, initiative, able to multi-task and flexible in progressive workloads
• Good command in spoken and written English and Malay
• Possess own transport and willing to travel to support when required

Job Descriptions:

• Build and maintain relationships with new and existing clients to understand their needs.

• Conduct product presentations to showcase the features of our Company products.

• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.

• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.

• Responsible to provide Pre & Post sales service to our clients.

• Stay updated on our industry trends, competitor activities, and market developments to identify opportunities for growth to enhance the selling strategies.

Job Requirements:

• Bachelor's Degree in all Business field.

• Candidate with 1-2 years of sales experience preferred. Those with the same industry will be an added advantage.

• Good communication skills in English, Bahasa Malaysia and Chinese.

• Must have a valid driving license and able to travel if required.

• Results oriented, self- driven, persuasive and resourceful.

• Proficiency in Microsoft Office Suite.

• Fresh graduates are welcome to apply.

Job Descriptions:

• Build and maintain relationships with new and existing clients to understand their needs.

• Conduct product presentations to showcase the features of our Company products.

• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.

• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.

• Responsible to provide Pre & Post sales service to our clients.

• Stay updated on our industry trends, competitor activities, and market developments to identify opportunities for growth to enhance the selling strategies.

Job Requirements:

• Bachelor's Degree in all Business field.

• Candidate with 1-2 years of sales experience preferred. Those with the same industry will be an added advantage.

•Good communication skills in English, Bahasa Malaysia and Chinese.

• Must have a valid driving license and able to travel if required.

• Results oriented, self- driven, persuasive and resourceful.

• Proficiency in Microsoft Office Suite.

• Fresh graduates are welcome to apply.

ABOUT THE ROLE

We are looking for a highly motivated and result- driven Sales Executive to join our Konica Minolta Sales Team! This ideal candidate will be responsible for generating new sales, building long term relationship with our clients and closing monthly sales to achieve the targets assigned. This role requires a proactive individual with excellent interpersonal skills and passion for sales.

WHAT WILL YOU DO?

• Build and maintain relationships with new and existing clients to understand their needs.
• Conduct product presentations to showcase the features of our Company products.
• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.
• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.
• Responsible to provide Pre & Post sales service to our clients. 
• Stay updated on our industry trends , competitor activities , and market developments to identify opportunities for growth to enhance the selling strategies . 

WHO ARE YOU?

• Bachelor's Degree in all Business field.
• Candidate with 1-2 year of sales experience preferred. Those with same industry will be added advantage.
• Good communication skills in English , Bahasa Malaysia and Chinese.
• Must have valid driving license and able to travel if required.
• Results oriented , self- driven , persuasive and resourceful.
• Proficiency in Microsoft Office Suite.
• Fresh graduates are welcome to apply.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

The Data Processing Specialist is responsible of reformatting the retailer and vendor input files, validations, outlier checks and sending the deliverables to the next workstream in a correct and timely manner.  

• Be the contact for questionable sales and stores trend, leading the resolution in a client-focused and timely manner in cooperation with Input Validation, Retailer Vertical/ Retailer Engagement team and other downstream functions. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries 
• Plan and execute complex daily personal workload and support to meet departmental and company schedules 
• Analyze and identify gaps and areas for improvement in reformatting and validations environment (CIP – Consumer Information platform) and drive convergence of processes and tools 

• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices 
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction 
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues 

ABOUT THE ROLE

We are looking for a highly motivated and result- driven Sales Executive to join our Konica Minolta Sales Team! This ideal candidate will be responsible for generating new sales, building long term relationship with our clients and closing monthly sales to achieve the targets assigned. This role requires a proactive individual with excellent interpersonal skills and passion for sales.

WHAT WILL YOU DO?

• Build and maintain relationships with new and existing clients to understand their needs.
• Conduct product presentations to showcase the features of our Company products.
• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.
• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.
• Responsible to provide Pre & Post sales service to our clients. 
• Stay updated on our industry trends , competitor activities , and market developments to identify opportunities for growth to enhance the selling strategies . 

WHO ARE YOU?

• Bachelor's Degree in all Business field.
• Candidate with 1-2 year of sales experience preferred. Those with same industry will be added advantage.
• Good communication skills in English , Bahasa Malaysia and Chinese.
• Must have valid driving license and able to travel if required.
• Results oriented , self- driven , persuasive and resourceful.
• Proficiency in Microsoft Office Suite.
• Fresh graduates are welcome to apply.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

ABOUT THE ROLE

We are looking for a highly motivated and result- driven Sales Executive to join our Konica Minolta Sales Team! This ideal candidate will be responsible for generating new sales, building long term relationship with our clients and closing monthly sales to achieve the targets assigned. This role requires a proactive individual with excellent interpersonal skills and passion for sales.

WHAT WILL YOU DO?

• Build and maintain relationships with new and existing clients to understand their needs.
• Conduct product presentations to showcase the features of our Company products.
• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.
• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.
• Responsible to provide Pre & Post sales service to our clients. 
• Stay updated on our industry trends , competitor activities , and market developments to identify opportunities for growth to enhance the selling strategies . 

WHO ARE YOU?

• Bachelor's Degree in all Business field.
• Candidate with 1-2 year of sales experience preferred. Those with same industry will be added advantage.
• Good communication skills in English , Bahasa Malaysia and Chinese.
• Must have valid driving license and able to travel if required.
• Results oriented , self- driven , persuasive and resourceful.
• Proficiency in Microsoft Office Suite.
• Fresh graduates are welcome to apply.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

ABOUT THE ROLE

We are looking for a highly motivated and result- driven Sales Executive to join our Konica Minolta Sales Team! This ideal candidate will be responsible for generating new sales, building long term relationship with our clients and closing monthly sales to achieve the targets assigned. This role requires a proactive individual with excellent interpersonal skills and passion for sales.

WHAT WILL YOU DO?

• Build and maintain relationships with new and existing clients to understand their needs.
• Conduct product presentations to showcase the features of our Company products.
• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.
• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.
• Responsible to provide Pre & Post sales service to our clients. 
• Stay updated on our industry trends , competitor activities , and market developments to identify opportunities for growth to enhance the selling strategies . 

WHO ARE YOU?

• Bachelor's Degree in all Business field.
• Candidate with 1-2 year of sales experience preferred. Those with same industry will be added advantage.
• Good communication skills in English , Bahasa Malaysia and Chinese.
• Must have valid driving license and able to travel if required.
• Results oriented , self- driven , persuasive and resourceful.
• Proficiency in Microsoft Office Suite.
• Fresh graduates are welcome to apply.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

Job description

Academic:

1) Diploma/Bachelor

Skill Required:

1) Familiar with Autocount/MRP System

2) Proficiency in Microsoft Office

3) Interpersonal skills

4) Meticulous person

5) Negotiation skill

Shirt Briefing on Job Description & Key Responsibilities:

1) Customer service and post sales support, services existing accounts, obtains orders.

2) Build and maintain relationships with clients by understanding their needs, addressing concerns and providing solutions.

3) Problem solving abilities to identify client needs, address concern and overcome objections during the sales process.

4) Ability to work independently and as part of team in a fast paced environment.

5) Collaborate with internal teams to troubleshoot issues, streamline processes and optimize the customer experience.

6) Negotiation and closing deals.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM6,000.00 per month

Benefits:

• Flexible schedule
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Work from home

Schedule:

• Monday to Friday

Supplemental Pay:

• Attendance bonus
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Bukit Tinggi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Sales: 2 years (Required)

Language:

• Mandarin (Required)
• Bahasa (Preferred)

Expected Start Date: 09/01/2025

• Respond to client's issue and enquiries promptly through phone call, email, chat, and internal software
• Introduce and demonstrate the system to customers such as account registration, job posting and etc
• Responsible to escalate clients' issues to the sales team.
• Support the Account Manager by continuously showcasing positive & professional work attitude
   

The Clinical Quality Specialist is a role designed for an experienced clinical psychologist or counsellor to lead clinical governance initiatives through the development, implementation, and auditing of clinical SOPs. This role ensures that key workflows, such as triage, risk assessments, user matching, and escalations, are evidence-based, standardised, and continuously improved. The Specialist also contributes to service development and ensures company-wide adherence to clinical best practices and regulatory standards.

• SOP Development & Management
• Create, update, and standardise clinical SOPs for key workflows.
• Ensure SOPs are aligned with clinical best practices and regulatory standards.
• Maintain a central repository of SOPs, ensuring version control and accessibility.
• Adapt SOPs for diverse scenarios to support organisational growth.
• Staff Training
• Develop and deliver training on SOPs to clinical and non-clinical teams.
• Maintain accessible and up-to-date training materials.
• Auditing & Compliance
• Conduct regular audits to ensure SOP adherence, including clinical site reviews.
• Analyse audit results and provide actionable recommendations to address compliance gaps.
• Track SOP compliance metrics and prepare detailed reports for leadership.
• Monitor trends in adherence and use findings to inform updates to SOPs and workflows.
• Service Development
• Collaborate with cross-functional teams to enhance existing services and create new ones.
• Support the development of programme-specific SOPs by aligning them with core clinical processes.
• Ensure service developments align with workflows and best practices.

• Master’s degree in Clinical Psychology, Counselling, or a related field.
• Minimum of 5 years’ experience in clinical governance, SOP management, or auditing.
• Deep understanding of clinical workflows (e.g., triage, risk assessments).
• Proficiency in tools like Notion and Jira for documentation and project management.
• Strong communication and collaboration skills for training and cross-functional work.

Job Brief:

Ensure compliance with the Company’s Underwriting and Treaty Guidelines, including determining retention levels and managing referrals.

Job Responsibilities:

1. Ensure all underwriting matters adhere to the Company’s Underwriting and Treaty Guidelines. 
2.  Explore business opportunities, especially within new Ecosystems such as digital Platforms. 
3. Provide timely and competitive quotation and technical support to Marketers, Agents, Brokers, and other Partners. 
4. Market Underwriting including meetings/negotiations with all Distribution Partners. 
5.  Establish a Growth Business Plan for the respective Portfolio and follow up on the execution/implementation.
6.  Build relationship with professional reinsurers to get support on specialized Marine Classes of Business. 
7.  Determine the retention level in accordance with the Company’s Underwriting and Treaty Guidelines. 
8.  Ensure all referrals from Marketers, Agents, Brokers, and other Partners are attended to in a timely manner. 
9.  Provide technical advice and support on underwriting matters to Marketers, Agents, Brokers, and other Partners. 
10. Embrace & provide Product, System, and Process knowledge. 
11.  Provide technical training to identified key Sales colleagues. 
12.  Ensure reinsurance placement is in order prior to risk inception. 
13.  Perform Portfolio Management by analysing Marine Portfolio performance and taking respective action where necessary. 
14.  Analyse Claims Frequency and Severity within the respective Portfolio to take respective action where necessary 
15. Assist immediate superior to perform any tasks as assigned.

Job Requirements:

1. Graduate or Diploma in MII. 
2. Growth Mindset and capability to actively drive and support Business Development 
3. High level of confidence to deal with Business Partners across all Distribution Channels 
4. Open-minded Team Player with strong communication skills to drive change.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Acts as point-of contact between Operations and internal client services / clients to manage E2E operational queries and support to clients. Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders

Responsibilities

• Responsible for the timely provision of data in the highest quality according to the agreed service level and requirements
•  Process defined reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs
• Acts as the clients' advocate within NOC by providing feedback on clients' needs, and challenging internal processes to best deliver on those needs
• Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness
• Understand the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team
• Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders

The Data Processing Specialist is responsible for data coding and data validation focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health, and Beauty Products). As a Data Processing Specialist at NielsenIQ, you support the create and deliver client output deliveries in a correct and timely manner. This role is to support Malaysia/SG market.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner. 

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

We are looking for a highly driven and motivated Specialist, Picker Operations to join our fast-growing Marketplace team based in Bangsar South, Kuala Lumpur. The ideal candidate will have a strong operational background and be responsible for managing picker operations for selected supermarket vendors on foodpanda shops (Marketplace), ensuring seamless coordination and efficiency.

As a key member of the team, you will act as the advocate between our pickers, partners, and internal teams, ensuring smooth operations and clear communication. Additionally, you will optimise picker performance by multitasking effectively, resolving operational challenges, and continuously enhancing vendor partnerships.

Responsibilities
Responsibilities include, but are not limited to:

• Manage job posting, screening & training of new picker staff.
• Schedule management to ensure high shift take up rates.
• Monitor compliance metrics to ensure operational excellence and intervene to improve processes when necessary.
• Work with different teams in the company (Account Management, Logistics etc.) to enable good operations and customer experience.
• Troubleshoot foodpanda device and other technical issues.
• Implement operational improvement projects.

• Architecting, implementing, and integrating solutions focused on tracking, analyzing, and improving 
• Designing and implementing data management strategies for the integration of MES solutions with 
• Conceptualizing solutions during the design phase and optimizing during pilot phase of the project life cycle
• Manufacturing execution system configuration, programming, debugging, and testing
• Creating documentation, including project engineering notes, project proposals, project design traceability 
• Commissioning innovative solutions for our multi-site/manufacturing operations; finding, sharing and 
• Creating methodologies and performing complex problem-solving
• Learning new technologies
• Mentoring colleagues on your expertise and knowledge base
• Understanding the manufacturing workflow and collaborating with business owners to identify areas 
• Understanding data integrity and Computer System Validation compliance regulations. This will help in 
•  Manage individual project deliverables and schedules and routinely report progress
• Conducting training to the functions on the newly deployed MES solutions
• Ensure all sites manufacturing processes were standardized from MES deployment point of view
• Challenge the status quo from world class industry standard perspective
   

Position Summary:

The People Development and Engagement Specialist plays a key role in building community and inspiring strong connections for every employee. This position is primarily responsible for assisting in the development, implementation, and maintenance of talent development programs, initiatives, and communications that promote engagement, professional development and recognition, while ensuring alignment with the vision and mission of WORQ. 

Job Responsibilities:

• Create and implement programs related to talent development, such as performance management, leadership and employee development, employee engagement and organizational culture work.
• Serve as a key player in the administration and maintenance of the learning management system, including coordination and scheduling of HR focused employee training.
• Facilitate new employee orientation/onboarding, with a particular focus on a positive, informative, and welcoming experience that introduces employees to the organization and its culture.
• Seek to continuously advance the new employee onboarding experience by compiling feedback, partnering with key internal stakeholders, and developing new solutions.
• Spearhead the development of a strong company culture across functions, with an eye toward developing a consistent company brand, both internally and externally.
• Work with the team and key stakeholders to plan and facilitate employee events, which may include onsite activities, volunteer events, and virtual experiences.
• Plan, craft, and manage the creation and distribution of communications, collecting and incorporating feedback, capturing and analyzing survey data, and developing and implementing engagement action plans.
• Maintain current knowledge of industry trends and best Talent Development practices; make recommendations to improve current programs and processes
• Communicate effectively with team members, customers, and stakeholders, both verbally and in writing.
• Perform other or ad hoc duties and responsibilities as assigned by the superior (s).
   

Job Brief:

The Industrial Relations (IR) Specialist is expected to manage all aspects of industrial relations and compliance within our organisation. This role is critical in fostering a positive workplace environment by resolving employee grievances, overseeing disciplinary processes, and ensuring compliance with labor laws.

Job Responsibilities:

Industrial Relations (IR) Management

• Handle and resolve employee grievances promptly and effectively to maintain a positive workplace environment.
• Oversee the full disciplinary process, including conducting investigations, drafting show-cause letters, and managing domestic inquiries.
• Represent the company in labor court proceedings and ensure compliance with court rulings.

Compliance and Advisory

• Stay updated on the latest amendments to the Employment Act and other relevant labor laws.
• Provide expert advice to HODs and management on IR matters, ensuring compliance with applicable laws and company policies.
• Assist in developing and implementing company policies to mitigate risks and maintain compliance.

Cross-Functional HR Collaboration

• Partner with other HR functions to ensure seamless integration of IR practices across HR operations.
• Participate in HR projects and organisational development initiatives as needed.
• Support activities and programs that enhance employee well-being and satisfaction.

Job Requirement:

• Bachelor's degree in Human Resources, Industrial Relations, Law or a related field. A Master's degree or relevant certification, i.e. Certified Industrial Relations Practitioner is an added advantage.
• At least 5–7 years of experience in industrial relations, employee relations, or HR compliance roles.
• Proven experience in handling labor court proceedings, grievance resolution, and disciplinary processes.
• In-depth understanding of labor laws, including the Employment Act and other relevant legislation.
• Familiarity with drafting show-cause letters, conducting investigations, and managing domestic inquiries.
• Ability to interpret legal amendments and provide actionable advice to ensure compliance.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● 1-2 years of experience in Data Processing.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

• Spearhead and expand Synagie’s Social Media Management projects
• Plan & execute all people and content marketing projects in the region, including
• Social Media Management, Content Creation, KOL engagement and Livestreaming.
• Have a firm pulse on the social media & KOL content creator landscape & trends
• Produce high-quality content by collaborating with influencers, designers and writers (paid & organic content)
• Oversee live stream production & coordination on marketplaces, social platforms or equivalent with the production team, partners, clients & hosts.

Client Management

• Collaborate with internal and external stakeholders to ensure the successful
• implementation of content marketing strategies & projects
• Build long-term relationships with clients to develop a trusted advisor relationship.
• Manages client expectations and delivery across all projects
• Track and measure the delivery and campaign performance for actionable postmortem reports, providing meaningful insights and identifying future revenue opportunities.

Administrative

• Manage and ensure billings and payment accuracy, especially with content creators for project completion.
• Documentation and archival of content and digital visuals in the asset library.

Technical sales role & a part of sales team, helping organizations obtain better brand recognition and financial growth. Coordinate with company executives and local sales & marketing professionals to explore and develop high-value proposition business solution in Malaysia. Could support SEA region if required.

Duties and Responsibilities:

• Responsible for driving strategic sales initiative in Malaysia.
• Represents organization in providing solutions to difficult technical issues associated with specific projects.
• Interacts with senior external personnel on significant technical matters often requiring coordination between organizations. Strong ownership and positive attitude on business development.
• Promote and sell John Crane products in accordance with the company policy, pricing guidelines and regulations.
• Pursue new market expansion opportunities in high-value proposition solution businesses, such as CCUS projects, reliability & asset management contract, turbo machinery upgrade / retrofit services and monitoring sense solution.
• Work with account sales to explore the leads and develop the opportunities.
• Dedicate to support account to connect related resource for making and presenting proposal
• Closely follow related opportunities and move the project forward.
• With good technical background and strategic thinking when promote the solution and initiative.
• Develop a growth strategy focused both on financial gain and customer satisfaction. Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives Prepare material of contract ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with the clients. Ability to build rapport with clients and strong connection. Account management for key customers.
• Travelling to meet the clients with sales team, coverage whole Malaysia. As well as overseas by requested.
• Ad hoc, flexible to face any contingency plan, take assigned activities organized.
• Work with the local sales staff on driving growth promoting strategic products and services Acting as technical sales to work with account sales to explore the leads and develop the opportunities.
• Support country /Sales team to achieve country /individual budgets.
• Develop go to market strategies in line with John Crane Y tree initiatives
• Utilize technical background to thoroughly understand John Crane's products portfolio and solutions. This includes their features, benefits, applications, and how they address specific challenges in various industries.
• Conduct in-depth market research to identify potential customers and industries where John Crane's solutions can provide significant value. Analyze competitors' offerings and market trends to position John Crane effectively.
• Leverage your technical knowledge to engage with customers on a deeper level. Understand their pain points and requirements and demonstrate how John Crane's solutions can address their specific needs. Offer technical insights and recommendations
• Aim to support new products selling, turbo opportunities development, like DGS & turbo system in upgrading and retrofitting.
• Dedicate to support account to connect related resource for making and presenting proposal
• Closely follow related opportunities and move the project forward. Support account sales to deliver the business result in high-value proposition products, contract and solution selling.

Job Description:

• Property Sales: Sell company's residential and commercial properties and achieve sales targets.
• Client Acquisition and Relationship Management: Develop new clients and maintain relationships with existing clients.
• Property Presentation and Consultation: Conduct property viewings, answer client questions, and guide them through the purchasing process.
• Market Research: Stay informed about market trends and competition, identify sales opportunities.
• Contract Handling: Assist clients with signing sales contracts and ensure smooth transactions.
• Sales Reporting: Regularly report sales progress and client feedback to management.
• Customer Service: Provide post-sale support and address client concerns.

Job Requirement:

• Education: SPM, Diploma or higher in Real Estate or related fields preferred.
• Experience: At least 1 year of sales experience, real estate experience is a plus.
• Communication Skills: Good verbal communication skills, able to build relationships with clients. Fluent in Mandarin, Bahasa Malaysia and English.
• Sales Skills: Strong negotiation and closing skills to meet sales targets.
• Market Knowledge: Basic understanding of the real estate market and relevant regulations.
• Customer Service: Focus on customer needs and providing excellent service.
• Computer Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems, Canva and CapCut.
• Self-Motivated: Able to work independently and manage time effectively.
• Team Player: Good team collaboration skills and able to work with other departments.
• Willing to work during weekend and public holidays.
• Based at Batu Pahat, Johor Sales Gallery.
• Required to attend meetings and training sessions at the headquarters.