• To conduct compliance risk assessment of the organization, including reports on ML/TF/PF inherent risks, residual risks and mitigating controls, on-going compliance status and on any findings of infringements and its recommended actions. This includes institutional risk assessment (IRA), product, business risk assessment and review of business units’ policies, procedures and process to ensure compliance.
• To manage and support implementation of AML/CFT/CPF policy and procedure requirements by all business units access the organization, including robust CDD/EDD process and periodic review process, proper customer risk profiling/KYC with appropriate ML/TF/PF risk, screening requirements, enhancement of AML/CFT/CPF controls and monitoring.
• To conduct internal due diligence compliance reviews/KYC on higher AML risk cases escalated by business units to Compliance.
• To continuously review compliance and regulatory risk by conducting thematic / periodic compliance monitoring reviews. Assist Head of Compliance in producing review reports and report issues/findings with corrective measures and monitor the closure of issue/findings as part of the issue validation process.
• To manage, monitor and report for AML/CFT/CPF transaction monitoring (TM) activities, reviews of TM alerts, perform periodic review, conduct STR related investigations and investigation of potentially suspicious transactions and/or high risk customers, including fraud investigations and law enforcement agencies related investigations. The role includes establishing and on-going analysis on relevant internal criteria and red flags to detect suspicious transactions, maintenance of negative listing, managing effective day to day AML operations handling and maintenance of AML systems and monitoring tools. 
• Manage and report the unusual and / suspicious transactions with escalation of AML concerns. Support Head of Compliance in liaising with BNM, relevant regulatory and agency to ensure compliance with laws and regulations and handling of audit reviews (internal and external) engagements.
• To support Head of Compliance in updating and implementing the Group Compliance policies, manuals, procedures, systems and control mechanism in complying with applicable laws and regulations, including AML/CFT/CPF regulations and best practice. 
• To ensure proper record keeping and confidentiality of all AML related reviews, assessment and investigation. Draft periodic reports and management papers to the relevant committees as tasked by Head of Compliance which may cover updates, escalations of non-compliance incidents/issues.
• To provide regulatory advisory to all compliance related enquiries from business units with proper understanding of the business processes. 
• To draft and review compliance training materials and to conduct regulatory compliance training including AML/CFT/CPF awareness training and program.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Role Description

This is a full-time on-site role for a HR Manager. The HR Manager will be responsible for

managing and overseeing the full spectrum of human resources and administration

operations, and ensuring compliance with employment regulations.

Responsibilities:

• To manage all full spectrum of HR & admin related activities including payroll, recruitment, compensation, career development, performance, management, training, personnel affairs policies and etc.
• To manage and review the overall recruitment process through effective manpower planning and recruiting strategies.
• To plan, implement and monitor HR systems including employees’ attendance, medical leave, annual leave, absenteeism and others
• To handle employee counselling, grievance and disciplinary matters.
• To monitor HR policies & procedures and ensure that they are implemented and enforced in accordance to HR policies and operations.
• To maintain online HR systems and processes
• Manage other office administrative functions

Qualifications:

• Possesses a Bachelor's Degree in Human Resources Management, Business studies, Administration/Management or equivalent.
• Minimum 5 years’ experience in HR or equivalent.
• Well-versed in domestic labour legislation and familiar with HR practices and procedures.
• Knowledge and experience in regional (countries in ASEAN) is an advantage.
• Good understanding of Employment Act 1955 and other employment regulations.
• Proactive and able to work under tight deadlines.
• Strong communication, analytical, problem solving and leadership skills
• Well organized and able to handle multiple tasks in systematic manner
• Proficiency in English, Malay and Mandarin
• Strong belief in confidentiality and best interest to Company policy.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Fitness membership

ESTATE MANAGER

JOB DESCRIPTION

• • Reporting to Senior Manager.
  • Responsible for overseeing all field operational activities for oil palm and fertigation related horticultural projects.
  • Additionally, you will collaborate with the appropriate supervisors and foremen to make sure that the estate operates as efficiently as possible from planting through harvesting.
  • To monitor day-to-day plantation operations and to identify problem areas and take corrective actions, ensuring operating expenses and profitability are maximized and annual target plantings/harvests are met.
  • To ensure appropriate monitoring systems are put in place for all plantation tending tasks, such as general tractor work, spraying, weeding, trimming, harvesting, and slashing, as well as protection against fire and disease.
  • To liaise with the plantation management team on management of fertigation scheduling and other irrigation duties, regular plantation pest and disease inspections, leaf and soil tests for plant nutrition and appropriate maintenance of plantation plant and equipment.
  • Proactively manage changes in project scope, identify potential crisis and devise contingency plans.
  • To implement strategies, review and set triggers to ensure KPIs and objectives are met in respective divisions.
  • Build relationship with key stakeholders and also local government and community around the estate.
  • Inspecting the plantations and prepare submission written report after each visit detailing the state and conditions of all aspects of the estate together with necessary recommendation.
  • Plan, organize, implement and control all operations and activities within the Estate according to the practice and guidelines provided by the Company.
  • Provide effective leadership and motivation.
  • To prepare necessary daily/weekly/monthly reports for presentation to Senior Manager.

REQUIREMENTS

• • Candidates must possess a Diploma/Degree in Agriculture/Aquaculture/ Horticulture/ Plantations or equivalent.
  • At least 8 years of relevant working experience in Management position in the Oil Palm Plantation / Cash Crop Industry and development on peat soil land.
  • Possess a high level of independence, integrity, self-motivation.    
  • Good command in English (Written and Spoken)
  • Good health condition. Must be able to work in remote areas.
  • Good sense of business acumen
  • Result oriented with the drive to excel
  • Excellent problem-solving abilities and leadership skill with good interpersonal skills.

1. Balanced and stable working environment
2. Career growth opportunity

Key Responsibilities:

Project Management & Supervision:

• Lead and manage the project team to ensure completion according to approved drawings, specifications, and timelines.
• Oversee all phases of the project lifecycle, from initiation to completion.
• Develop detailed project plans, set deadlines, and monitor progress to ensure timely delivery.

Client Relationship Management:

• Act as the main point of contact for clients, maintaining effective communication to manage expectations and provide updates.
• Address and resolve any client concerns or requests promptly.

Team Leadership & Coordination:

• Direct and support project team members, fostering a collaborative environment to achieve project goals.
• Resolve any technical or operational issues that may arise during the project.

Internal Coordination:

• Coordinate with internal departments to develop product samples and mock-ups tailored to client specifications.
• Ensure a smooth process for product supply and delivery to project sites.

Budget & Timeline Oversight:

• Manage project budgets, track expenses, and ensure cost-efficiency.
• Monitor project timelines and implement necessary adjustments to stay on schedule.

Compliance & Quality Assurance:

• Ensure all project activities adhere to relevant safety, quality, and legal standards.
• Conduct regular site visits and inspections to maintain project quality.

Documentation & Reporting:

• Maintain comprehensive project documentation and provide reports to senior management as required.

Qualifications and Skills:

• Bachelor's degree in Project Management, Interior Design, Architecture, or a related field.
• Minimum of 3 years of proven experience in project management within the kitchen cabinet or interior design industry.
• Strong leadership, organizational, and problem-solving abilities.
• Excellent communication skills in Bahasa Malaysia, Mandarin, and English.
• Proficiency in project management tools and software.
• Ability to manage multiple projects simultaneously and adapt to changing priorities.
• Detail-oriented with a strong focus on quality and efficiency.
• Self-motivated, proactive, and capable of working under minimal supervision.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities

Spread across 35 acres of award-winning landscaped grounds alongside a stretch of palm fringed

beachfront, Pelangi Beach Resort & Spa Langkawi is a 5-Star resort. Designed after the style of a traditional Malay village house raised on stilts, the resort with 51 enchanting ethnic wooden chalets that house 355 rooms, with dining and unrivaled facilities complemented by its hallmark signature service of Malaysian Hospitality from the Heart.

We are currently looking for a dynamic and highly motivated individual who would like to embark on an exciting career to join us in the following position:

JOB DESCRIPTION

POSITION SUMMARY: 

A Marcom Manager is responsible for developing and implementing marketing communication

strategies that effectively convey the Resort’s message to its target audience. This role encompasses a wide range of activities, including content creation, public relations, digital marketing, and branding. Works closely with various departments to ensure consistency in messaging and alignment with overall business goals.

A candidate who is not only skilled in marketing but also has a strong understanding of communication strategies and brand management.

Key Responsibilities of a Marcom Manager:

A Marcom Manager plays a crucial role in driving the Resort’s marketing efforts. Here are the core

responsibilities that define this role:

Developing Marketing Strategies: Create comprehensive marketing communication plans that align with the Resort’s objectives and target audience.

Content Creation: Oversee the production of marketing materials, including brochures, website content, newsletters, and social media posts.

Brand Management: Ensure consistency in brand messaging across all channels and platforms, and monitor brand perception.

Public Relations: Manage media relations and develop press releases to communicate Resort news and achievements.

Digital Marketing: To optimize online presence and engagement through SEO, PPC, and social media.

Event Management: Plan and execute marketing events, trade shows, and promotional activities to enhance brand visibility.

Market Research: Conduct research to identify market trends, customer preferences, and competitive landscape.

Performance Analysis: Analyze the effectiveness of marketing campaigns and adjust strategies based on data-driven insights.

Required Skills and Qualifications

Looking for candidates with a blend of creativity, strategic thinking, and strong communication skills.

1. Essential Skills

Exceptional Communication Skills: Ability to create clear and persuasive messages for various audiences.

Strategic Thinking: Proficiency in developing and executing marketing strategies that align with business goals.

Creative Mindset: Strong creative abilities for producing engaging content and marketing materials.

Analytical Skills: Experience in analyzing market data and campaign performance to drive improvements.

Project Management: Ability to manage multiple projects and deadlines effectively.

Digital Proficiency: Familiarity with digital marketing tools and platforms, including social media, SEO, and email marketing.

2. Preferred Qualifications

• Education: A bachelor’s degree in Marketing, Communications, or a related field.
• Experience: 3-5 years of experience in marketing communications or a similar role.
• Certifications: Marketing certifications (e.g., HubSpot, Google Analytics) can be a plus.
• Technical Skills: Familiarity with marketing automation tools and analytics software.

3. Personal Attributes

• Adaptability: Ability to adapt to changing market conditions and pivot strategies as necessary.
• Team Player: Collaborates effectively with cross-functional teams and stakeholders.
• Results-Oriented: Focuses on achieving measurable outcomes and driving business success.

Note *

• Candidate must be willing to work in Langkawi.
• Accommodation is provided.
• Medical and Duty Meals.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Medical and Duty Meals.

Responsibilities:

• Draft, evaluate, negotiate and execute contracts.
• Develop and maintain supplier relationships by serving as a single point of contact for contractual matters.
• Oversee record keeping for all contract-related correspondence and documentation.
• Offer contract-related issue resolution, both internally and externally.
• Monitor and complete contract close-out, extension or renewal, as appropriate.
• Communicate contract-related information to all stakeholders.

Requirements:

• Proven experience as contract manager or relevant role.
• Outstanding organizational and leadership skills.
• Excellent communication and interpersonal abilities.
• Thorough knowledge of diverse business processes and strategy development.
• Good understanding of MS Office, databases and information systems.
• Possess at least Bachelor's Degree in Supply Chain Management, Logistics or Business Administration or relevant field; MSc/MA will be a plus.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Open culture
• Paid training and development
• Claim and Bonus

• Lead the development and delivery of new products and features, managing the entire product lifecycle.
• Collaborate with cross-functional teams including engineering, marketing, and design to define product vision and roadmaps.
• Conduct market research and competitor analysis to inform product decisions
• Gather and prioritize customer feedback to improve existing products and create new offerings.
• Track product performance and make data-driven decisions to optimize features and user experience.

• Bachelor’s degree in Computer Science, Engineering, Business, or related field.
• 3+ years of experience in product management or a similar role.
• Strong analytical skills and experience working with data and metrics.
• Proven ability to work with cross-functional teams to deliver products.
• Excellent communication skills and ability to convey complex technical information clearly.

• Product Strategy: Expertise in defining and executing product strategies.
• Market Analysis: Ability to understand market trends and customer needs.
• Cross-Functional Collaboration: Proven ability to work with engineering, design, and marketing teams.
• Data-Driven Decision Making: Experience in using metrics and analytics to guide product decisions.
• Technical Understanding: Knowledge of software development and technical specifications.

• Nearby public transport
• Central location
• Personal leave
• Personal development opportunities

Responsibilities:

• Handle full spectrum of finance functions while ensuring accuracy and compliance with financial reporting standards.
• Ensure timely preparation of monthly and annual management reporting with detailed of the businesses which includes an income statement, variance analysis against budget/forecast and prior year results, balance sheet and cash flow.
• Responsible for the annual budget and quarterly forecast for the businesses.
• Preparation of tax computation, tax forecast (CP204) and tax revision (CP204A).
• Liaise with auditor, tax agent, company secretary, bankers and others statutory bodies for relevant reports and submissions as required by regulatory bodies.
• Oversee the operations and development of the company’s finance departments.
• Advise colleagues and executive management on decisions related to the company’s finances.
• Supervise the documentation of the company’s financial status and forecasts.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Personal leave

Job Description

• • Lead and develop the workshop team to consistently meet the KPIs
  • Plan and structure work schedule for mechanics and purchasing staff to optimise productivity
  • Provide guidance on quality standard, ensuring teams meet performance targets and deliver high quality of work
  • Monitor the condition of workshop tools, equipment and facilities, ensuring regular maintenance and servicing
  • Prepare monthly reports to track workshop performance and identify area for improvements
  • Take on additional responsibilities as assigned to contribute to overall operational success

Requirements

• • At least 5 years experience in managerial role, preferably within heavy equipment, heavy machinery or a similar industry
  • Strong technical knowledge of prime mover & Trailer maintenance & repair
  • Ability to handle complaints and resolve complex situation effectively
  • A team player with a flexible, collaborative approach to leadership

Benefits

• • Annual leave and sick leave
  • Bonus
  • KWSP and SOCSO
  • Medical Claim
  • Increments to upgrade your basic salary & improve your lifestyle.

Job Responsibilities :

• Provide financial reports and interpret financial information to managerial staff while recommending further courses of action.
• Maintain the financial health of the organization.
• Manage and lead the Collection Department in ensuring a healthy cashflow condition.
• Develop trends and projections for the firm's finances.
• Conduct reviews and evaluations for cost-reduction opportunities.
• Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met.
• Manage the preparation of the company's budget.
• Liaise with auditors to ensure appropriate monitoring of company finances is maintained.

Requirements:

• Proven experience as a Senior Finance cum Admin Executive .
• Possess at least a Diploma in Accounting.
• Proficient user of SQL Accounting Software.
• Strong interpersonal, communication, leadership and presentation skills.
• Able to manage, guide and lead employees to ensure appropriate financial processes are being used.
• Good knowledge of all statutory legislation and regulations.
• Proficient in spoken and written English and Bahasa Malaysia
• Good in people's skill.
• Team person.

Perks & Benefits

• Yearly performance bonus
• Company trips
• Medical insurance
• Personal development opportunities

Job Responsibilities :

• Provide financial reports and interpret financial information to managerial staff while recommending further courses of action.
• Maintain the financial health of the organization.
• Manage and lead the Collection Department in ensuring a healthy cashflow condition.
• Develop trends and projections for the firm's finances.
• Conduct reviews and evaluations for cost-reduction opportunities.
• Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met.
• Manage the preparation of the company's budget.
• Liaise with auditors to ensure appropriate monitoring of company finances is maintained.

Requirements:

• Proven experience as a Senior Finance cum Admin Executive .
• Possess at least a Diploma in Accounting.
• Proficient user of SQL Accounting Software.
• Strong interpersonal, communication, leadership and presentation skills.
• Able to manage, guide and lead employees to ensure appropriate financial processes are being used.
• Good knowledge of all statutory legislation and regulations.
• Proficient in spoken and written English and Bahasa Malaysia
• Good in people's skill.
• Team person.

Perks & Benefits

• Yearly performance bonus
• Company trips
• Medical insurance
• Personal development opportunities

Job Scope

-To provide professional suggestions on treatments and products to customers

-Provide personalized treatment plans, recommending suitable treatment and products to customers.

-Establish and maintain good customer relationships, regularly following up on customers' treatment results and satisfaction.

-Achieve sales targets and enhance the outlet’s performance. 

Job Requirements:

-Excellent communication skills and good service attitude

-Sales background and strong closing ability

-Passion in beauty

-Preferably experience in beauty-related industry

What we will offer:

-Trainings provided 

-Good working environment

-Excellent career advancement 

What we will offer:

-Commission and EPF

-Monthly off day (6 days) included weekends

-Public Holidays OFF

Interested candidates can WhatsApp your application to 016-223 8282

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities
• Mental health coverage
• Disability benefits

Job Responsibilities :

•⁠ ⁠Create competitive compensation packages, attractive benefits plans, and incentives aligned with industry standards.

•⁠ ⁠Create hiring plans for front-of-the-house and back-of-the-house staff

•⁠ ⁠Screen, interview and evaluate candidates

•⁠ ⁠Prepare job offers and employment contracts

•⁠ ⁠Calculate payroll considering overtime, holidays and evening shifts

•⁠ ⁠Plan attractive compensation and benefits packages to increase retention

•⁠ ⁠Manage payroll and keep updated records of payments

•⁠ ⁠Oversee employee attendance and working schedules including breaks, overtime and paid time off

•⁠ ⁠Schedule onboarding sessions and job-related trainings for all employees

•⁠ ⁠Track key recruiting metrics like turnover rates and source of hire

•⁠ ⁠Ensure our restaurant staff complies with health and safety regulations in the hospitality industry

Requirements and skills :

•⁠ ⁠Work experience as an HR junior / senior position, preferably in the hospitality industry

•⁠ ⁠Hands-on experience with recruiting for junior, senior, seasonal and part-time positions

•⁠ ⁠Good knowledge of regulations around flexible types of employment

• •⁠ ⁠Excellent people skills

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Description:-

• Develop contact with potential customers in the industry by cold calling, emailing or scheduling meetings in person.
• Form new and continue existing relationships with companies and government agencies in the customer database by visiting them in person, maintaining phone contact and addressing issues or problems when they come up.
• Maintain a strong understanding about product , features and technical specifications to answer specific customer questions.
• Create new methods or strategies to help the sales team reach monthly goals for product revenue to increase company profitability.
• Give customers in-person product demonstrations and teach them about the features and benefits of each item the company offers.
• Attend weekly sales team meetings and provide information to management about sales figures, goals and obstacles.
• Become a valuable and helpful resource in all of your dealings with customers and create a friendly reputation in the industry.

Job Skills and Qualifications:-

Required:

• Experience in sales or customer service
• Diploma/Bachelor’s degree in business administration, marketing, communication or another field.
• Excellent ability to communicate in writing or verbally.
• Friendly and personable with others.

Preferred:

• Proficiency with technology including basic computer operations
• Ability to meet goals, stay organized and maintain a positive attitude.
• Proven experience in business development or sales, preferably in Cyber Security industry.
• Past experience dealing with government agencies will be advantage.

What We Offer:

• Competitive salary and commission structure.
• Opportunities for professional development and growth.

How to Apply:

Interested candidates can submit your resume to hr@techlab.com.my.

A supportive and collaborative work environment. Join our team at TechLab Security Sdn

Bhd and embark on a rewarding career in the exciting field of security technology sales.

Apply now to be part of our dedicated team!

Perks & Benefits

• Commission and bonus
• Insurance
• Medical
• Season Parking

Job Description

Looking for sales account manager who will be responsible for developing long-term

relationship with clients and overseeing sales. As a Sales Account manager you will be

responsible to develop leads, building and maintaining relationship, managing deals, fulfill

their requirements and requests, respond to their queries in a timely manner and aspire to

deliver a positive client experience.

Key Roles and Responsibilities

• Manage portfolio of clients to achieve long-term success
• Develop positive relationship with clients.
• Find key people in organizations to sell our solutions – Mostly IT department.
• Able to present and upsell TechLab’s solutions and support offerings.
• Remediate conflicts with clients in a timely manner.
• Understanding each clients nature of business to propose suitable solutions and offerings.

Plus Points in Experience

• Relevant experience in similar client-facing role
• Experience in a strategic partner management position
• Experience in the IT or professional services industry with a focus on business development and/or sales
• Experience in managing multiple stakeholders and projects
• Proven experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth
• Strong sales orientation with experience working with clients and business teams to create sales-orientated solutions and services
• Experience with successful partner management.

Qualifications

• SPM, diploma graduate or equivalent education experience.
• Experience as Sales Account Manager/Sales Representative (also open to freshgrads)
• Proficient in Excel, Word, Powerpoint, CRM and Google suite

What We Offer:

• Competitive salary and commission structure.
• Opportunities for professional development and growth.

How to Apply:

Interested candidates can submit your resume to hr@techlab.com.my.

A supportive and collaborative work environment. Join our team at TechLab Security Sdn

Bhd and embark on a rewarding career in the exciting field of security technology sales.

Apply now to be part of our dedicated team!

Perks & Benefits

• Season parking provided
• Insurance
• Medical Claims
• Commissions and Bonus

We are seeking a detail-oriented and experienced Senior Accountant to manage financial processes, ensure compliance with accounting standards, and provide strategic financial insights. The ideal candidate will have a strong foundation in accounting principles, excellent analytical skills, and the ability to work independently.

Key Responsibilities:

1. Financial Reporting:
   • Prepare accurate and timely financial statements, including profit and loss statements, balance sheets, and cash flow reports.
   • Analyze financial data to identify trends, variances, and opportunities for improvement.
2. Budgeting and Forecasting:
   • Assist in the preparation of budgets and financial forecasts.
   • Monitor budget performance and provide variance analysis reports.
3. Accounts Management:
   • Oversee accounts payable and receivable processes.
   • Ensure timely and accurate reconciliation of accounts and bank statements.
4. Taxation and Compliance:
   • Prepare and file tax returns, ensuring compliance with local regulations.
   • Liaise with auditors, tax authorities, and other stakeholders.
5. Internal Controls:
   • Develop and implement internal controls to ensure accuracy and reliability of financial reporting.
   • Identify and mitigate risks in financial processes.
6. Team Collaboration:
   • Provide mentorship and guidance to junior accounting staff.
   • Collaborate with other departments to streamline financial operations.

Requirements:

• Educational Background:
  • Bachelor’s Degree in Accounting, Finance, or related field.
  • Professional certifications (e.g., ACCA, CPA, or equivalent) are an advantage.
• Experience:
  • Minimum 3-5 years of relevant experience in accounting or finance.
  • Familiarity with Malaysian financial regulations and taxation policies.
• Skills:
  • Proficiency in accounting software (e.g., Xero Accounting, Info Tech Software, Dext).
  • Strong knowledge of MS Excel and other financial tools.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong attention to detail and ability to meet deadlines.
• Language:
  • Proficiency in English and Bahasa Malaysia. Chinese would be an advantage

Perks & Benefits

• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Open culture

Job Responsibilities

1. Establishing and maintaining the management system for subsidiary companies.

2. Managing system coordinators and internal auditors of subsidiary companies (including selection, training, and accreditation).

3. Implementing and closing the findings on system audits at subsidiary companies and business units.

4. Implementing the process and the roles of process management in subsidiary companies according to headquarters' plans.

5. Promoting best practices in process management.

6. Implementing and closing the findings on process audits at subsidiary companies and business units.

7. Implementing and optimizing document management in subsidiary companies, including processes, document management platforms, and BU document control personnel.

8. Collecting local improvement suggestions and assisting headquarters' QMD in platform optimization management.

Job Requirement

1. Bachelor’s degree in a related field of study (i.e. Science, engineering, management, operations research/management, etc.)
2. At least 3 years of working experience in Quality Engineering or a similar role; audit field, lead and manage quality systems implementation.
3. Demonstrated background in an ISO 9001, ISO13485, ISO 14001, ISO45001, ISO 27001, RBA or comparable quality and regulatory system.
4. Strong communication, presentation, interpersonal, and organizational skills.
5. Knowledge and ability to understand and apply process audit principles (ISO).
6. Proficient using MS Office Suite

Perks & Benefits

• 13 Month salary
• Performance Bonus
• Insurance
• Dental Allowance
• Free Parking

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Responsibilities:

- Leverage your existing customer base to promote and sell our range of hardware products.

- Conduct regular visits to potential and existing customers to present our hardware products and grow sales.

- Identify and pursue new business opportunities to increase sales and market share.

- Build and maintain strong relationships with clients, understanding their needs and providing personalized solutions.

- Travel to different locations as required to meet with customers, including occasional overnight stays.

Requirements:

- Proven experience as a Sales Representative, preferably in the hardware industry.

- Own a customer base that can be leveraged to drive additional sales.

- Excellent communication and interpersonal skills to build rapport with customers.

- A valid driver's license and access to reliable transportation.

- Proficiency in using sales management tools and software.

Perks & Benefits

• Commission and bonus
• Personal leave
• Remote work flexibility

Requirements:

• SPM/Diploma/Certificates in any Mechanical, Maintenance or any Engineering discipline
• 3 to 5 years' working experience in plant and facility maintenance, especially in an oleochemical environment
• Hands-on experience in performing minor repair works
• Have good experience in TIG/MIG/SMAW Welding and able to handle laser alignment

Responsibilities:

• To install, maintain and repair piping systems and mechanical parts in the plant
• Assemble pipes, frames, bases and other component parts of the industrial plant, machines and equipment
• Lift and fits parts according to blueprint
• Examine metal parts to detect defects such as rough sports, burrs and to remove defects
• Perform minor repair and maintenance work for the factory building
• Familiar with equipment maintenance especially centrifugal pumps

Perks & Benefits

• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities
• Paid training and development
• Free parking
• Opportunities for promotion
• Compassionate Leave
• Meal Subsidy
• Outpatient Treatment
• Panel clinics/hospitals
• Annual Leave
• Medical and Hospitalization Leave
• EPF / SOCSO / PCB
• Annual Bonus & Increment
• Medical Insurance
• Training Provided
• Overtime Pay

We are seeking a detail-oriented and experienced Senior Accountant to manage financial processes, ensure compliance with accounting standards, and provide strategic financial insights. The ideal candidate will have a strong foundation in accounting principles, excellent analytical skills, and the ability to work independently.

Key Responsibilities:

1. Financial Reporting:
   • Prepare accurate and timely financial statements, including profit and loss statements, balance sheets, and cash flow reports.
   • Analyze financial data to identify trends, variances, and opportunities for improvement.
2. Budgeting and Forecasting:
   • Assist in the preparation of budgets and financial forecasts.
   • Monitor budget performance and provide variance analysis reports.
3. Accounts Management:
   • Oversee accounts payable and receivable processes.
   • Ensure timely and accurate reconciliation of accounts and bank statements.
4. Taxation and Compliance:
   • Prepare and file tax returns, ensuring compliance with local regulations.
   • Liaise with auditors, tax authorities, and other stakeholders.
5. Internal Controls:
   • Develop and implement internal controls to ensure accuracy and reliability of financial reporting.
   • Identify and mitigate risks in financial processes.
6. Team Collaboration:
   • Provide mentorship and guidance to junior accounting staff.
   • Collaborate with other departments to streamline financial operations.

Requirements:

• Educational Background:
  • Bachelor’s Degree in Accounting, Finance, or related field.
  • Professional certifications (e.g., ACCA, CPA, or equivalent) are an advantage.
• Experience:
  • Minimum 3-5 years of relevant experience in accounting or finance.
  • Familiarity with Malaysian financial regulations and taxation policies.
• Skills:
  • Proficiency in accounting software (e.g., Xero Accounting, Info Tech Software, Dext).
  • Strong knowledge of MS Excel and other financial tools.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong attention to detail and ability to meet deadlines.
• Language:
  • Proficiency in English and Bahasa Malaysia. Chinese would be an advantage

Perks & Benefits

• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Open culture

• To manage the team that will be responsible for functions including daily cash management, banking administration, foreign currency hedging and cross currency swap.
• Ensure bank reconciliation are prepare on timely basis.
• Review and maintain credit lines, term loans and debt capital market instruments
• Experience in administering/requesting banking documentation to open and close bank accounts and board resolutions.
• Fund raising activities (financial institutions and debt capital market) to support companies’ funding requirement
• Assess the operating companies’ funding requirements, then, ascertain the optimum funding structures
• Fund raising activities include negotiation with the fund providers and review all relevant legal documentations for the best interest of the Company
• Liaison personnel for the regulator, financial institutions, rating agency and external auditor
• Prepare monthly and ad hoc reports on Treasury Operations
• Prepare cash flow forecasting and funding plan.
• Recommend, implement and maintain process improvements.
• Evaluate, develop and implement cash management systems to optimize efficiencies.
• Additional duties as directed by supervisor.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Position Overview:

The candidate will be responsible for overseeing all aspects of project planning, execution, and completion, ensuring that projects are delivered on time, within scope, and within budget. 

Key Responsibilities:

Reporting into the Chief Investment and Property Officer, this role responsible for but no limited to:

1. Project Planning and Execution:

• Develop comprehensive project plans, including timelines, milestones, and resource allocation.
• Coordinate with architects, engineers, contractors, and other stakeholders to ensure project alignment with goals and requirements.
• Monitor and track project progress, making adjustments as necessary to ensure successful completion.

2. Licensing and Permits:

• Identify and obtain all necessary licenses and permits for projects.
• Ensure compliance with local, state, and federal regulations and building codes.
• Liaise with government agencies, inspectors, and other regulatory bodies.

3. Budget and Cost Management:

• Prepare and manage project budgets, ensuring financial efficiency.
• Identify cost-saving opportunities and implement strategies to stay within budget.
• Approve expenditures and manage project financials.

4. Stakeholder Communication:

• Serve as the primary point of contact for all project stakeholders, including architects, engineers, contractors, team members, and senior management.
• Provide regular updates on project status, risks, and issues.
• Facilitate effective communication and collaboration among project team members.

5. Risk Management:

• Identify potential project risks and develop mitigation strategies.
• Monitor risk factors throughout the project lifecycle and implement contingency plans as needed.

6. Quality Assurance:

• Ensure all project deliverables meet quality standards and expectations.
• Conduct regular inspections and audits to maintain project quality.

Qualifications and Requirements:

• Bachelor’s degree in Engineering, Construction Management, Architecture, or a related field.
• Proven experience as a Project Manager and strong understanding of project management methodologies and tools.
• Ability to manage multiple projects simultaneously.
• Strong knowledge of construction processes, building codes, and regulatory requirements.
• Candidate must possess own transport and willing to travel.

Perks & Benefits

• Nearby public transport (MRT JLN IPOH)
• Casual dress code on Friday
• Regular team activities
• Staff & Family medical coverage
• Open culture
• Dental coverage
• Paid training and development

A. Leasing

• To source for new prospective tenants in Berjaya Times Square mall.
• To follow up on existing tenants' tenancy matters.
• Perform activities related to apartment rentals, move-ins and lease renewals, including generating and handling traffic, leasing apartments, qualifying prospects and preparing lease documents.
• Sourcing potential prospects to boost the business for the shopping mall.
• To negotiate and provide the best offer package of the tenancy agreement terms to the prospect.
• Liaise and coordinate with fit-out design teams, and provide advice to clients on the concept, positioning, layout, design and specifications of the Mall.
• Maintain good rapport with clients.
• To prepare quarterly marketing reports.
• To attend to retailers’ enquiries and propose relevant retail spaces by the theme. for the relevant floors.
• To conduct market surveys and research on the general and comparative information relating to new retail concepts, rental rates surveys and new development of shopping malls.
• To assist in approving tenants’ renovation plans before the commencement of works.
• To strategise and convert available retail spaces to increase revenue.
• To lead the Leasing team to work cohesively and to motivate teamwork.
• To work on joint venture projects for unique retail concepts on an ad-hoc basis.
  
  

B. Tenancy Administration 

• Responsible for the proper maintenance of the Tenancy Agreements and the Tenants’ files.
• To monitor that all relevant documentation for the new tenancies are properly documented and properly compiled.
• To look into the welfare of the tenants and owners and their valid requests.
• To ensure that all tenants comply with the shopping complex rules and regulations.
• To regulate the tenants’ request for amendments to the Tenancy Agreement.
• To liaise with the lawyers on issues concerning non-compliance to and or breach of the Tenancy Agreement.
• To assist in the approval of refund of renovation deposits and other relevant deposits.
• To work closely with the Advertising & Promotions team in assisting the tenants to create awareness and doing joint promotions in the mall 
  To ensure that all tenants comply with rental rebate conditions through constant monitoring.
• To ensure that all relevant notifications and circulation to tenants are timely and duly distributed
• To assist the Operations & Maintenance team to ensure that public amenities such as toilets, common areas, lights and escalators are maintained satisfactorily at all times
• To liaise with operations & Maintenance Dept and Security Dept on tenants’ complaints and operation matters 

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Personal leave
• Open culture
• Fitness membership
• Dental Insurance
• Vision Insurance