職位描述

• 透過電子郵件或從客戶系統下載接收客戶預期訂單或確認採購訂單(PO)。

• 跟進較短的交貨時間或緊急零件，並從生產計劃員處獲得交貨日期的確認並回覆客戶。

• 在系統MERP 中上傳預期訂單或確認採購訂單。

• 向生產計劃員發布作業單

• 準備DOIL（每日出貨清單）並傳遞給倉庫部門。

• 遵守顧客採購訂單到期日或JIT（準時制）。

• 為了跟進貨物是否按時交付，請與生產計劃者檢查任何未完成的零件。

• 向客戶發出所提供服務的客戶服務評估表。

• 從客戶/行銷部門接收新的/修改過的藝術品資料/膠卷/樣品打樣/圖面。

• 收到來自行銷部門的產品開發資訊表(PDIS) 並傳遞給CTP。

• CTP收到客戶的主卡批准或確認產品詳細資料填寫PDIS後，將傳遞給CS

• CS 將會將 PDIS 系統更新為 TSMRS，以發佈作業單

• 更新系統中的報價。

• 按時跟進客戶要求的樣品提交日期。

• 在需要時執行任何其他職責和臨時任務

要求

• 成熟的客戶支援經驗或作為客戶服務代表的經驗

• 強大的電話聯繫處理能力和積極傾聽

• 熟悉CRM系統與實踐

• 顧客導向和適應/回應不同類型角色的能力

• 優秀的溝通和表達能力

• 能夠同時處理多項任務、決定優先順序並有效管理時間

• 高中文憑

• 如果沒有任何經驗，也將被考慮，因為將提供培訓

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 事假
• 個人發展機會

職責：

• 透過成功管理銷售團隊實現成長並實現銷售目標。
• 設計並實施策略性業務計劃，擴大公司的客戶群並確保其強大的影響力。對銷售代表進行公司產品招募、目標設定、輔導和績效監控。
• 透過與客戶合作並了解他們的需求，建立並促進強大、持久的客戶關係。
• 每天向管理團隊提供銷售、收入和費用報告以及切合實際的預測。
• 熱衷於學習新產品，以積極主動的態度探索
• 識別新興市場和市場變化，同時充分了解新產品和競爭狀況。

要求：

• 至少擁有工商管理或相關領域的證書/學士學位。
• 具有作為銷售代表或銷售經理的成功經驗，始終如一地達到或超過目標。
• 致力於透過工作坊、研討會和會議持續學習。
• 具有在組織各個層面進行可信且有效的溝通、展示和影響力的能力。
• 具有推動銷售流程從計劃到結束的能力。
• 良好的商業頭腦和行業專業知識。
• 強大的指導、指導和人員管理技能。

津貼和福利

• 員工股權
• 佣金基礎
• 中心位置
• 個人保險
• 事假
• 開放文化

利潤管理

• 管理日常商業零售營運並實現銷售目標。
• 編制和分析銷售結果、零售 KPI，並確定改善銷售和服務的機會和績效差距。
• 負責監督零售店的運營，實現銷售目標和獲利能力，最大限度地減少營運費用，並實施銷售策略。
• 規劃年度預算。

營運管理

• 監控並確保貿易當局、綜合業主和百貨公司遵守所有零售標準和監管要求。
• 設計並實施有效的標準作業程序 (SOP)。
• 對現金收集、庫存盤點計劃、庫存控制和庫存完整性實施控制。
• 確保員工和業務區域的安全到位，防盜/竊盜預防控制、監視攝影機正常運作和監控，
• 確保所有商店的有效人力覆蓋並提交員工加班時間。
• 不時招募、訓練、發展、規劃、組織團隊
• 確保所有業務領域的內務管理均依照最高標準執行與維護
• 負責/參與路演及其他行銷活動以推廣品牌
• 透過尋找新的專賣店和新店開業機會來推動業務擴張。

領導

• 支持商店維持生產力和零售營運標準、紀律、培訓和發展。
• 培養有效的溝通，以建立/提高員工的積極性和士氣，從而形成積極的工作態度和環境。
• 進行員工考核和績效考核。
• 領導和指導員工實現銷售目標和服務標準，並根據需要進行培訓
• 制定戰術策略並推動門市實現銷售和服務目標。
• 透過績效驅動的措施和獎勵，培養、激勵和激勵門市員工實現最大績效，超越目標。分析門市員工的能力差距並規劃他們的培訓和發展，以滿足可接受的標準、效率和生產力水平。
• 指導門市團隊確保遵守所有政策和程序。審查指南並在必要時向管理層提供建議。
• 解決升級的關鍵客戶問題/投訴，並向團隊提供指導，以確保快速解決問題，以滿足客戶的期望和滿意度。
• 根據公司的目標和績效計劃及其對管理層的有效性，有效地推動該門市的發展。
• 定期拜訪網點，確保達到既定標準，並持續跟上業界最佳實務。確保高效有效的管理以及高績效的銷售。
• 建立、加強和維持與內部和外部各方（即地方當局、政府機構、商場管理層）的有效關係，以確保獲得良好的支持或批准來執行所有相關的營運事宜。
• 持續檢視、回饋和建議改善內部政策、系統、流程和程序以及相關行銷舉措，以確保提高網點的營運效率和有效性。
• 為了管理、檢查和執行所有促銷計劃、展示和關鍵活動均按照既定標準進行。
• 為門市員工提供輔導和指導，以達到可接受的營運標準，以實現客戶服務和體驗目標。
• 監控和控制包括人力成本在內的成本結構，以實現網點盈利、有效和高效的營運。
• 聯絡門市經理及其他門市工作人員，溝通相關資訊。
• 指導和激勵銷售人員盡最大努力實現財務目標。
• 制定和實施零售業務的預算和計劃。
• 具備視覺呈現技術的知識、解釋和實現視覺目標的能力。
• 與視覺陳列師密切合作，利用可用空間和商品以實現最終盈利。
• 監控庫存水準以確定每個零售店的庫存供應需求。
• 利用市場和需求分析的結果來設定和規範產品定價。
• 提高顧客對商店產品和服務的認識。
• 根據需要有效處理公司指派的額外職責

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險

RESPONSIBILITIES

✍ Plan and create change management strategies to achieve the project goals.

✍ Apply Agile methodology to lead change management activities.

✍ Working with Project Manager to embed change activities in the project plan and identify the risks and issues.

✍ Facilitate project teams to increase the adoption of change strategy.

✍ Planning/organizing meetings, workshops and trainings.

✍ Prepare the deck for training sessions and workshops.

✍ Identify, analyze and prepare risk mitigation plan.

✍ Conduct change impact assessment, assess change readiness, and identify key stakeholders.

✍ Track and report issues.

✍ Develop, monitor, and update the comprehensive communication plans and materials.

✍ Ensure that the impacted stakeholders are well communicated on the project development.

✍ Documentation and reporting: keeping a detailed record of changes, their impacts, and outcomes.

REQUIREMENTS

✍ Possess Bachelor’s Degree in business, technology, organisational change management, communications, or a related field.

✍ Minimum of one(1) year of relevant experience in change management and/or business-related transformation support.

✍ Understanding of change management methodologies, approaches and tools.

✍ Excellent communication skills, a professional attitude, and outstanding presentation.

✍ Knowledge of industry-standard project management methodologies.

✍ Familiar with Content Management Systems (CMS) and documentation tools.

✍ Able to travel whenever requires.

JOB HIGHLIGHTS

✅ Local Malaysian only.

✅ 5-day work week with a hybrid working arrangement.

✅ Excellent growth and career advancement opportunities.

✅ Competitive remuneration package.

✅ Great MNC (energy sector) working culture.

Job Responsibilities

• Forge and nurture strong relationships with existing and potential clients.
• Identify and cultivate qualified sales leads to drive business growth.
• Sell and negotiate Nippon Express' comprehensive suite of logistics services.
• Secure and retain new clients by delivering exceptional value propositions.
• Prepare accurate and competitive quotes for both current and prospective clients.
• Leverage analytical skills to develop customized logistics plans.
• Proactively anticipate and troubleshoot potential issues, ensuring seamless freight movement.
• Conduct post-shipment follow-ups to gauge customer satisfaction and identify areas for improvement.
• Achieve individual, team, and company objectives through dedicated performance.
• Collaborate seamlessly with Operations and international partners to optimize freight movement efficiency.

Requirements:

• Minimum 3-5years work experience in a multinational company, preferably in the logistics, ocean forwarding, domestic and cross border transportation, semiconductor & technology.
• Good command of spoken and written English and Bahasa Malaysia language is a must.
• Advance hands-on knowledge of Microsoft Excel and Power Point.
• Exposure to Salesforce or other CRM software.
• Exceptional customer service skills with the ability to negotiate rates, sell services, and build professional relationships via telephone and email.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

工作職責

• 提高營運和倉儲效率，在不影響安全和品質的情況下最大限度地提高產量並降低營運成本。
• 在效率、安全、安保、品質和維護等領域實施並推動持續改善活動。
• 與承包商、供應商、貨運代理和相關機構等第三方服務提供者建立並維持良好的關係。
• 負責設備和倉庫設施的維護，確保效率和安全得到最佳化。
• 負責確保及時準確地記錄資訊和文件。
• 領導緊急應變小組處理現場或場外洩漏或事故，並積極採取預防措施，以消除未來的事故。
• 對指定業務的損益狀況負責。
• 確保倉庫作業活動依照安全規範進行，維持5S。
• 一旦發生任何事件，立即進行初步調查並起草報告給管理層。
• 上級要求的其他相關職責。

要求：

• 物流和供應鏈管理或任何同等領域的最低文憑。
• 日語和英語流利。
• 物流和供應鏈相關資格是額外優勢
• 需要至少 6 - 7 年領導營運/倉庫團隊的相關經驗
• 管理倉儲或庫存管理的實務經驗將是一個額外的優勢
• 成熟、有責任心並且能夠在最少的監督下工作

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 個人發展機會

• Position: Warehouse Administrator.
• Salary: RM 2000-3000.
• Job location: Westport CFS-2, Pulau Indah;North Port, Port Kelang, Selangor.

The hiring company

This is a integrated transport and logistics company, providing international freight forwarding and logistics services across Asia, Australia and Europe/America continents. Currently they have several job openings in the operations works at their warehouse facilities at the North Port and West Port in Port Klang area. They are looking for experienced warehouse workers to undertake the warehouse operations functions at their Container Terminal at North Port (NDSB) and West Port in Port Klang.

The vacancies are permanent positions and form part of the warehouse operations team to manage the cargo/shipments that have have been imported or to be exported.

About the job

This role/job will be warehouse based and therefore not in a conventional office environment. This is a full-time permanent position and the role is primarily to help facilitate the smooth running of the warehouse operations activities.

The general duties will involve the following role:

*Perform cargo loading and unloading.

*To perform physical counts, tally and surface inspection of cargo upon receiving/delivery.

*To store cargoes in proper location assigned within the warehouse.

*To perform cargo issuance.

*Picking, packing and dispatch of cargo according to ownership and destinations.

Requirements

*Malaysians in age group 23-38.

*Punctual with positive work ethic.

*Physically fit with ability to lift and carry.

*Minimum qualification: SPM or Diploma in Supply Chain/Logistics Management or Business.

*Forklift license will be ideal, useful and beneficial.

*The ideal candidate for this role will be someone well organized with 2-3 years experience in warehouse operations, picking and packing ,customer services or similar environment preferred, and have the ability to communicate effectively with the team and customers.

*2-3 years of previous warehouse operations, especially in 3PL facility has a huge advantage and will be highly regarded.

*Hands on and hardworking with knowledge of both warehouse and logistics practices.

*Proficient with ability to communicate in Bahasa Malaysia and English.

Candidates who wish to be considered for this role must be willing to be based within warehouse environment and have own means of transport to be accessible to North Port/West Port area.

APPLICATION TO THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my 

NOTE: Applicants for this job are encouraged to submit resume in Word format stating the following information:

*Personal bio-data (Gender/Sex & Age,Marital status,residential address).

*Valid contactable telephone number.

*Salary; current/last drawn.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• Position: Assistant Manager, HR & Administration.
• Salary: RM 5000-7000.
• Job location: Bandar Klang, Selangor.
• Hours of work (5-day week) : 8.30 am-5.30 pm (Monday-Friday)

About the hiring company

A fantastic opportunity has become available for an experienced Human Resource Assistant Manager level to join a 4-star business class hotel in Klang area. Currently they are seeking an experienced and highly motivated HR professional to join their professional team, and play a pivotal role in the operation of HR activities within the organization.

Roles & Responsibilities

This is a permanent position reporting to Group HR & Administration Manager within the Group.

As Assistant Manager, you will be responsible for the full spectrum of HR functions,which include recruitment & selection, salary & payroll administration, training & development, employee relations, compensation & benefits and other HR support services.

This role encompasses all employee levels of the business. This generalist position is responsible for the full spectrum of HR functions as follows:

·To direct and manage all aspects of employment, Industrial Relations, Employee health, services benefits & welfare, wages and salary administration.

·Develop HR policy and direct/coordinate HR activities within hotel.

·Manage recruitment process, internal development and succession planning.

·Manage all aspects of Performance Management.

·Develop and maintain HR system where records can be retrieved.

·Keep records of benefits plans participation such as insurance, personnel transactions.

·Administer benefits programs such as life, health, dental insurance plans, vacation, sick leave, leave of absence.

·Responsible to prepare budget of HR operations.  

The candidate

· Malaysians with tertiary education qualification in HR disciplines or Business Administration.

·Strong Human Resources generalist and leadership experience ideally from hospitality/hotel industry.

·Well versed in Malaysian labour law,IR Act and statutory requirements.

·Manage in-depth Industrial Relations issues.

·Good command of spoken and written English plus conversant in BM and Chinese/Mandarin.

·High level of computer literacy with proficiency in MS Office application skills.

·Be willing to be based at Klang area.      

HOW TO APPLY

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

More jobs from Chrisjac.

More job openings are available from Chrisjac. To learn more about all of the career opportunities that Chrisjac can offer, please visit our website at www.chrisjac.com.my

Perks & Benefits

• Casual dress code
• Regular team activities
• Personal leave
• Personal development opportunities

• 職位：倉庫管理員。
• 薪資：RM2000-3000。
• 工作地點：西港CFS-2，英達島；北港，巴生港，雪蘭莪。

招募公司

這是一家綜合運輸和物流公司，提供橫跨亞洲、澳洲和歐洲/美洲大陸的國際貨運代理和物流服務。目前，他們在巴生港地區北港和西港的倉庫設施的營運工作中有多個職位空缺。他們正在尋找經驗豐富的倉庫工人來承擔北港貨櫃碼頭（NDSB）和巴生港西港的倉庫營運職能。

這些空缺職位是永久性職位，是倉庫營運團隊的一部分，負責管理已進口或待出口的貨物/貨物。

關於工作

該角色/工作將基於倉庫，因此不在傳統的辦公環境中。這是一個全職永久職位，其作用主要是幫助促進倉庫營運活動的順利進行。

一般職責將涉及以下角色：

*執行貨物裝卸。

*在接收/交貨時對貨物進行實體清點、理貨和表面檢查。

*將貨物存放在倉庫內指定的適當位置。

*執行貨物簽發。

*根據所有權和目的地分類、包裝和發送貨物。

要求

*23-38 歲年齡層的馬來西亞人。

*準時，具有積極的職業道德。

*身體健康，能夠舉起和搬運。

*最低資格：SPM 或供應鏈/物流管理或商業文憑。

*叉車許可證將是理想的、有用的和有益的。

*此職位的理想人選是組織良好，具有 2-3 年倉庫營運、揀選和包裝、客戶服務或類似環境經驗的人員優先，並有能力與團隊和客戶進行有效溝通。

* 2-3年的倉庫營運經驗，尤其是3PL設施具有巨大優勢，將受到高度重視。

*動手能力強，工作勤奮，了解倉庫和物流實務。

*精通馬來語和英語溝通。

希望擔任此職位的候選人必須願意在倉庫環境內工作，並擁有自己的交通工具以方便前往北港/西港區域。

對該職位的申請

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

附註：鼓勵該職位的申請人提交 Word 格式的履歷，並註明以下資訊：

*個人生物資料（性別/性別和年齡、婚姻狀況、居住地址）。

*有效的聯絡電話號碼。

*薪水;當前/最後繪製。

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

• 職位：人力資源及行政助理經理。
• 薪資：RM 5000-7000。
• 工作地點：雪蘭莪州巴生市。
• 工作時間（每週 5 天）：上午 8.30 至下午 5.30（週一至週五）

關於招募公司

經驗豐富的人力資源助理經理級別獲得了加入巴生地區四星級商務酒店的絕佳機會。目前，他們正在尋找一位經驗豐富、積極進取的人力資源專業人士加入他們的專業團隊，並在組織內人力資源活動的運作中發揮關鍵作用。

角色和職責

這是一個永久職位，向集團內的集團人力資源和行政經理報告。

作為助理經理，您將負責全方位的人力資源職能，包括招募和選拔、薪資管理、培訓和發展、員工關係、薪資和福利以及其他人力資源支援服務。

此角色涵蓋企業的所有員工等級。此通才職位負責全方位的人力資源職能，如下：

·指導和管理就業、勞資關係、員工健康、服務福利和福利、工資和薪資管理的各個方面。

·制定人力資源政策並指導/協調飯店內的人力資源活動。

·管理招募流程、內部發展和繼任計畫。

·管理績效管理的各個面向。

·開發和維護可檢索記錄的人力資源系統。

·保留參與福利計劃的記錄，例如保險、人事交易。

·管理福利計劃，如人壽、健康、牙科保險計劃、假期、病假、請假。

·負責編製人力資源業務預算。

候選人

·具有人力資源學科或工商管理高等教育資格的馬來西亞人。

·強大的人力資源通才和領導經驗，最好來自酒店/酒店業。

·精通馬來西亞勞工法、投資者關係法和法定要求。

·管理深入的勞資關係問題。

·良好的英語口語和書寫能力，並精通國語和中文/普通話。

·具備較高的電腦素養，熟練MS Office應用技能。

·願意駐紮巴生地區。

如何申請

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

克里斯雅克的更多職位。

Chrisjac 提供更多職缺。要了解有關 Chrisjac 可以提供的所有職業機會的更多信息，請訪問我們的網站www.chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 事假
• 個人發展機會

[ICSA/MAISCA]

o Position title: Assistant Manager, ICSA Corporate Secretarial.

o Remuneration: RM 6000-8000.

o Location: Mid Valley City (5-day week), Kuala Lumpur.

About the company

Our client is a professional corporate secretarial consulting entity providing full spectrum of secretarial services to several listed companies and group of highly successful businesses in Malaysia. Due to expansion and restructuring in recent time, they need to build a strong company secretarial team to ensure company compliance and champion corporate governance matters. With the business undergoing rapid expansion, they are currently seeking professional ICSA graduate to assume the role of Corporate Secretarial,Assistant Manager based at their corporate head office at Mid Valley City, KL.

The job

The successful candidate for this role will be working in a small growing team and the position will assist the Company Secretary with the entire company secretarial functions across various subsidiaries and jurisdictions. The role will involve close contact with Directors, senior management, in particular Tax, Legal, Group financial Reporting within the organization.

This is a broad ranging and hands-on role which involves working in a busy team environment.

The responsibilities will involve:

o Delivery of company secretarial duties for the company's various subsidiaries.

o Preparation of broad and committee packs.

o Producing clear and concise minutes of meetings.

o Assist to ensure that the Companies Act and relevant regulatory requirements are adhered to and complied.

o Assisting in keeping statutory records of the Company's subsidiaries up-to-date.

The candidate

Aspiring candidate who are interested in this Senior Executive (Assistant Manager)level role will have a considerable PLC experience with recent experience of managing large share schemes, reports and accounts in a PLC environment listing and organizing large scale AGMs.

Candidate must be a qualified Chartered Secretary/ICSA associate level with minimum 3 years of post qualified experience in handling corporate secretarial duties.

Possess strong knowledge of basic company secretarial compliance matters, maintenance of company registers and share certificates,issuing and transfer of shares and listing requirements.

Experience of convening and attending Board meetings plus preparation of minutes.

Experience of drafting board and shareholder resolutions.

Excellent written and spoken English is necessary and essential.

APPLICATION

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

o 職位名稱：助理經理，公司秘書。

o 報酬：RM 6000-8000。

o 地點：吉隆坡谷中城（每週工作 5 天）。

關於公司

我們的客戶是一家專業的公司秘書諮詢實體，為馬來西亞的多家上市公司和一群非常成功的企業提供全方位的秘書服務。由於最近的擴張和重組，他們需要建立一支強大的公司秘書團隊，以確保公司合規並支持公司治理事務。隨著業務的快速擴張，他們目前正在尋找專業的 ICSA 畢業生，擔任位於吉隆坡谷中城的公司總部的公司秘書、經理助理。

工作內容

該職位的成功候選人將在一個不斷壯大的小型團隊中工作，該職位將協助公司秘書履行各個子公司和司法管轄區的整個公司秘書職能。該職位將涉及與董事、高階管理層，特別是組織內的稅務、法律、集團財務報告部門的密切聯繫。

這是一個範圍廣泛且需要實踐的角色，涉及在繁忙的團隊環境中工作。

職責將涉及：

o 履行公司各子公司的公司秘書職責。

o 準備廣泛的和委員會的資料包。

o 製作清晰簡潔的會議記錄。

o 協助確保公司法和相關監管要求得到遵守和遵守。

o 協助維持公司子公司的法定記錄為最新狀態。

候選人

對這一高級管理人員（助理經理）級別職位感興趣的有抱負的候選人將擁有豐富的PLC 經驗，以及最近在PLC 環境中管理大型股份計劃、報告和帳戶、上市和組織大型年度股東大會的經驗。

候選人必須是合格的特許秘書/ICSA 準會員級別，並具有至少 3 年處理公司秘書職責的合格經驗。

對基本公司秘書合規事宜、公司登記冊和股票的維護、股票發行和轉讓以及上市要求擁有豐富的知識。

具有召集和出席董事會會議以及準備會議記錄的經驗。

起草董事會和股東決議的經驗。

優秀的英語書面和口語是必要且必不可少的。

應用

特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my將簡歷直接轉發給我們CHRISJAC

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

Key Responsibilities:

• Efficient Client Support:
  • Provide timely, accurate responses to client inquiries via hotline, email, and live chat.
  • Maintain professionalism and empathy in every interaction, delivering world-class service.
• Complaint Management & Resolution:
  • Investigate and resolve customer complaints by coordinating with internal teams.
  • Proactively escalate critical issues and keep clients informed throughout the resolution process.
• Customer Feedback & Advocacy:
  • Gather and analyze customer feedback to identify trends and pain points.
  • Act as a vital link between clients and our business, suggesting improvements to senior management.
• Enhancing Customer Satisfaction & Loyalty:
  • Develop and implement strategies to boost customer satisfaction through personalized engagement and educational resources.
  • Cultivate strong relationships by anticipating client needs and offering tailored support.

Requirements:

• Experience: Minimum of 2 years in client servicing and account management, preferably in payment services or eCommerce marketplaces.
• Industry Knowledge: Strong understanding of payment processing, online marketplaces, and related regulatory environments.
• Results-Driven: Focus on achieving business targets and delivering measurable results through effective customer relationship management.
• Customer-Centric: Consistently strive to exceed expectations and drive customer loyalty.
• Communication Skills: Excellent verbal and written communication abilities in English; capacity to convey complex information clearly and concisely.
• Relationship Building: Proven ability to establish and nurture strong rapport with clients, building trust and fostering long-term partnerships.
• Adaptability: Demonstrated adaptability to changing circumstances and eagerness to learn new skills and technologies in a rapidly evolving industry.
• Problem-Solving: Responsible and proactive approach to problem-solving; resilience in challenging situations with a commitment to innovative solutions.
• Education: Tertiary education or higher in a relevant field (Business Administration, Finance, Marketing, etc.).
• Language Proficiency: Strictly looking for a Mandarin speaker with good English proficiency.

Benefits:

1. Annual Leave: 12 days (<5 years); 16 days (>5 years)
2. Medical Leave: 14 days (<2 years); 18 days (2-5 years); 22 days (>5 years)
3. Hospitalization Leave: 60 days
4. Maternity / Paternity Leave: 98 / 7 days per confinement
5. Outpatient (Normal GP): Unlimited
6. Outpatient (Specialist)
7. Hospitalization & Surgical
8. Group Term Life / PA Insurance

主要職責：

• 高效率的客戶支援：
  • 透過熱線、電子郵件和即時聊天，及時、準確地回覆客戶的詢問。
  • 在每次互動中保持專業和同理心，提供世界一流的服務。
• 投訴管理與解決：
  • 透過與內部團隊協調來調查並解決客戶投訴。
  • 主動回報關鍵問題並在整個解決過程中隨時向客戶通報情況。
• 客戶回饋與宣傳：
  • 收集並分析客戶回饋，以確定趨勢和痛點。
  • 作為客戶和我們業務之間的重要紐帶，為高階管理層提出改進建議。
• 提高客戶滿意度和忠誠度：
  • 制定並實施策略，透過個人化參與和教育資源來提高客戶滿意度。
  • 透過預測客戶需求並提供量身定制的支援來培養牢固的關係。

要求：

• 經驗：至少 2 年客戶服務和帳戶管理經驗，最好是在支付服務或電子商務市場。
• 產業知識：對支付處理、線上市場和相關監管環境有深入的了解。
• 結果驅動：專注於透過有效的客戶關係管理實現業務目標並提供可衡量的結果。
• 以客戶為中心：不斷努力超越期望並提高客戶忠誠度。
• 溝通能力：優秀的英語口頭和書面溝通能力；清晰、簡潔地傳達複雜訊息的能力。
• 建立關係：具備與客戶建立和培養牢固關係、建立信任和培養長期合作關係的能力。
• 適應能力：表現出對不斷變化的環境的適應能力，以及在快速發展的行業中學習新技能和技術的渴望。
• 解決問題：負責任且積極主動地解決問題；在充滿挑戰的情況下保持韌性，並致力於創新解決方案。
• 教育背景：相關領域的高等教育或更高學歷（工商管理、金融、行銷等）。
• 語言能力：嚴格尋找能說普通話且英語能力良好的人。

1. 福利待遇：年假：12天（<5年）； 16 天（>5 年）
2. 病假：14天（<2年）； 18天（2-5年）； 22 天（>5 年）
3. 住院假：60天
4. 產假/陪產假：每次生產 98 天 / 7 天
5. 門診（一般全科醫生）：無限制
6. 門診（專科）
7. 住院及手術
8. 團體定期壽險/PA 保險

Job Description:

1. Maintain accurate records of business development activities, including client interaction, proposals and agreements.
2. Assist on updating client records in system and also job listing.
3. To send the agreement to the new potential client
4. To do follow up call to our clients.

Qualifications & Skills:

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.

• Strong organizational and multitasking skills.

• Excellent communication skills, both written and verbal.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

• Ability to work effectively as part of a team.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Personal leave
• Personal development opportunities

JOB DESCRIPTION

Company background: Manufacturing

1)Fully in charge of handling bank accounts including bank reconciliation and managing the local and foreign account.

2) Analyze and prepare monthly forecast report on the company cash movement. 3)Preparing and monitoring budget for each department

4)Fully in charge of monitoring the company cash flow and ensuring the cash is sufficient for operating expenses.

5)Fully in charge of Account Payable including preparing the monthly Ageing Report and creditor reconciliation.

6)Prepare the payment listing for the local and foreign supplier to ensure all the payments can be made as scheduled.

7)Fully in charge of monitoring the Account Receivable and assisting the subordinate to ensure all payment receives as per scheduled.

8)Fully in charge of monitoring and checking the entire invoice to ensure the entire invoice input correctly and precisely.

9)Prepare all preliminary work in closing monthly management report and liaise with other department in compile and record closing document.

10)Assist on preparation of periodical management accounts, cash flow planning, financial analysis, and report to top management.

11)Prepare schedule and report for year-end Audit and Tax Computation.

12)Fully in charge of the tax queries by the tax agent on expenses and payable items.

13)Work closely with other departments in performing company sales, purchasing and other financial reporting activities.

14)Coordinate twice a year stock internal stock take activity.

15)Assist external auditors in performing annual stock take evaluation and present annual management account to prepare Audited financial statement

16) Liase with Company Secretary secretarial matter

17) Fulfill any adhoc task /report request by Managing Director

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities

• Developing marketing strategies for advertising new products
• Organizing promotional events and coordinating day-of deliveries and staffing
• Leading and training teams of Marketing Associates
• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints
• Analyzing website click-to-purchase conversion rates and the effectiveness of promotions to determine what drives sales
• Identifying potential new markets and creating a plan to enter those markets
• Partnering with product development and buying teams to estimate product demand
• Brainstorming fresh advertising ideas with senior management

Qualifications & experience

• Bachelor's degree in Marketing, Business Administration, or related field.
• Minimum of 3 years of experience in marketing, preferably in events or consumer goods industries.
• Excellent written and verbal communication skills in English and Mandarin and Cantonese.
• Familiarity with digital marketing tools and platforms such as social media, email marketing, CRM and SEO.
• Creative thinker with a passion for innovative marketing approaches.
• Ability to work independently, manage multiple projects, and meet deadlines in a dynamic environment.

Perks & Benefits

• Medical
• EPF
• Sosco

Job Responsibilities:

• Create a marketing plan and strategies.
• Sales strategy development.
• Build and maintain customer relationships, assess client specific needs and create solution which fits company sales strategy.
• Presenting proposals to client when necessary.
• Make outbound calls and contact potential clients telephonically
• Responsible for developing new customer and managing existing customers.
• Achieve sales target set by Sales Manager.
• Willing to undertake new assignments or other ad hoc tasks when necessary.

Job Requirements:

• Candidate must possess at least a Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• Good interpersonal and communication skills in dealing with customers. 
• Required language(s): English, Bahasa Malaysia and Mandarin. Mandarin is an added advantage.
• At least 3 Year(s) of working experience in the related field is required for this position
• Preferably, a Manager specialized in Marketing or Business Development or equivalent.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Able to work independently and computer literate.
• Able to show leadership and good interpersonal skills.

Perks & Benefits

• Basic + Commission
• Interesting Commission 
• Opportunity earn 5 figure income
• Yearly bonus
• Yearly annual leave
• Allowance (transportation, etc.)
• Own transportation
• Medical
• EPF
• Sosco

✨ 分店/店經理（書店）✨

您對圖書、零售充滿熱情並領導一支出色的團隊嗎？我們正在尋找一位積極主動、充滿活力的分店/店經理來掌管我們位於巴生谷的一間書店！如果您熱衷於推動成長、創造令人驚嘆的客戶體驗以及管理蓬勃發展的零售空間，那麼這可能就是您的下一次冒險。

津貼和福利

• 佣金和獎金
• 彈性的工作時間
• 醫療保險
• 牙科保險
• 視力保險
• 有薪培訓和發展

職責

• 制定新產品廣告行銷策略
• 組織促銷活動並協調當天的送貨和人員配備
• 領導和培訓行銷人員團隊
• 審查當前行銷活動的弱點並在預算限制內制定解決方案
• 分析網站點擊購買轉換率和促銷的有效性，以確定推動銷售的因素
• 識別潛在的新市場並制定進入這些市場的計劃
• 與產品開發和採購團隊合作估計產品需求
• 與高階管理層集思廣益，討論新的廣告創意

資格和經驗

• 行銷、工商管理或相關領域學士學位。
• 至少 3 年行銷經驗，最好在活動或消費品產業。
• 優秀的英語、普通話和粵語書面和口頭溝通能力。
• 熟悉社群媒體、電子郵件行銷、CRM 和 SEO 等數位行銷工具和平台。
• 富有創意的思想家，對創新行銷方法充滿熱情。
• 能夠在動態環境中獨立工作、管理多個專案並按時完成任務。

津貼和福利

• 醫療的
• 公積金
• 索斯科

工作職責：

• 制定行銷計劃和策略。
• 銷售策略制定。
• 建立和維護客戶關係，評估客戶的特定需求並創建適合公司銷售策略的解決方案。
• 必要時向客戶提出建議。
• 撥打外線電話並透過電話聯繫潛在客戶
• 負責開發新客戶和管理現有客戶。
• 完成由銷售經理設定的銷售目標。
• 願意在必要時承擔新的任務或其他臨時任務。

職位要求：

• 候選人必須擁有至少任何領域的專業證書、文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位。
• 與客戶打交道時具有良好的人際溝通和溝通能力。
• 所需語言：英語、馬來語和華語。普通話是一個額外的優勢。
• 該職位需要至少 3 年相關領域的工作經驗
• 最好是專門從事行銷或業務開發或同等學歷的經理。
• 紮實的組織能力，包括對細節的關注和多任務處理能力。
• 能夠獨立工作，懂電腦。
• 能夠表現出領導能力和良好的人際溝通能力。

津貼和福利

• 基本+佣金
• 有趣的佣金
• 賺取五位數收入的機會
• 年度獎金
• 每年年假
• 津貼（交通等）
• 自備交通
• 醫療的
• 公積金
• 索斯科

職位描述：

1. 維護業務開發活動的準確記錄，包括客戶互動、建議和協議。
2. 協助更新系統中的客戶記錄以及職位清單。
3. 將協議發送給新的潛在客戶
4. 給我們的客戶進行跟進電話。

資格和技能：

• 工商管理、行銷或相關領域的文憑或學士學位。

• 強大的組織能力和多工處理能力。

• 優秀的書面和口頭溝通能力。

• 熟練使用Microsoft Office（Word、Excel、PowerPoint）。

• 作為團隊的一部分有效工作的能力。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 事假
• 個人發展機會