Our Purpose at The Alice Smith School

According to the words of our school song: ‘Soon there were two, who were joined by a few’. Alice Smith started a movement with just two people. That single brave act sparked a positive chain reaction. She inspired other families to join her on her journey, creating a nurturing environment for generations of learners and a home away from home for thousands of families.

In that same vein, we keep the Alice Smith spirit alive by building a nurturing community that encourages our students to explore the world with courage, curiosity and compassion. 

To build a better world together.

Our purpose is embedded through our three strategic pillars:

Our People

We are a diverse collective of experts and curious minds, working together to push the boundaries of education to lead learning for an ever-changing world.

Our Students

We encourage students to explore different paths with courage and curiosity, in an environment that empowers them to make an impact as their best self.

 Our World

We are a supportive, connected community that innovates, explores and learns together.

The Opportunity (Overview of the role)

The KLASS IT Support Executive plays a crucial role in ensuring the smooth operation of IT systems and providing excellent customer service to users within the organization. They act as a bridge between technical IT solutions and non-technical users, helping to resolve issues and improve overall productivity.

Technical Support: 

• Provide Level 0-1 technical support to staff and students according to established Service Level Agreements (SLAs).
• Troubleshoot and resolve a wide range of hardware and software issues, including desktops, laptops, tablets, printers, internet connectivity, and educational software.
• Document support interactions and solutions for future reference.
• Escalate Level 2-3 support issues to the IT Manager or designated team member for further resolution.

User Support and Training:

• Assist staff and students with basic technology use and provide training on new software and applications.
• Develop and maintain user guides and documentation for commonly used technology tools.
• Answer user inquiries regarding technical issues and school technology policies.

Hardware and Software Management:

• Assist with the setup, configuration, and maintenance of school devices.
• Manage software licenses and ensure software compliance within the school.
• Participate in inventory control of IT equipment and accessories.

Classroom Technology Support:

• Set up and troubleshoot classroom technology equipment, including projectors, smart boards, and sound systems.
• Collaborate with teachers to integrate technology effectively into their lessons.

Other Responsibilities:

• Assist with the preparation and execution of IT-related events or projects.
• Stay up-to-date on evolving educational technology trends and applications.
• Maintain a positive and professional demeanor, providing excellent customer service to all users.

Qualifications and Requirements:

• Degree/Diploma in Information Technology (IT) or Computer Science.
• Maintain an up-to-date approved IT systems certification for the entire duration of the contract period. An IT-approved certification list will be reviewed and published annually based on the technology currently being utilized within the school’s IT infrastructure.
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills (written and verbal)
• Ability to work independently and as part of a team
• Adaptability and willingness to learn new technologies
• Be proactive and independent in creative development 

Safe Recruitment Practices:

As a school with a diverse collective of experts, we uphold recruitment protocols that adhere to the highest possible international standards. We conduct thorough pre-employment checks on candidate references and verify qualifications. If you require further information regarding the School's 'Pre-Appointment Checks,' please liaise with our People and Culture representative, as the process may vary for individuals of different nationalities.

We prioritise the careful scrutiny of checks as they are essential in ensuring a safe and secure environment for our students. By maintaining stringent recruitment practices, we aim to provide a nurturing and protected learning environment for all our students.

The duties and responsibilities of this post may vary from time to time according to the changing demands of the school. This job description may be reviewed at the reasonable discretion of the Head of School and school leadership in the light of those changing requirements and in consultation with the post holder

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities
• Free Parking
• Free to use School's facilities such as gym, swimming pool and sports court
• Working hour : 7.30am - 4.00pm

We are seeking a highly skilled and dedicated Network Operations Center (NOC) Operator to join our team. As a NOC Operator, you will play a critical role in monitoring, troubleshooting, and maintaining our network infrastructure 24/7. You will be responsible for ensuring optimal network performance, responding to incidents, and proactively identifying potential issues.

Key Responsibilities:

1. Network Monitoring:

• Continuously monitor network performance metrics, including bandwidth utilization, latency, and error rates.
• Utilize network monitoring tools to identify and diagnose network issues.
• Proactively identify and resolve potential network problems before they impact service delivery.

2. Incident Response:

• Respond to network incidents promptly and efficiently, following established procedures.
• Troubleshoot network issues, including hardware, software, and configuration problems.
• Escalate critical issues to higher-level support teams as needed.

3. Network Configuration:

• Configure network devices, such as routers, switches, and firewalls, to meet business requirements.
• Implement network changes in a controlled and documented manner.

4. Documentation:

• Maintain accurate and up-to-date documentation of network configurations, procedures, and incident reports.

Qualifications and Skills:

• Diploma in IT or Bachelor of IT or equivalent
• Strong understanding of networking protocols (TCP/IP, OSI model)
• Experience with network devices (routers, switches, firewalls)
• Proficiency in network monitoring tools such as PRTG.
• Excellent troubleshooting and problem-solving skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to work in a 24/7 shift-based environment
• CCNA or equivalent certification (preferred)
• Must be able to speak, write and read English, Bahasa and Chinese

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Personal development opportunities

Qualifications & Experience:

- Fresh Graduate are welcome

- Minimum Degree/Diploma Qualification

- Experience: 0-2 years in IT field

- Chinese Candidates Preferred

- Own Transportation

Tasks & Responsibilities:

Customer Support

- Provide first-line support to customers via phone, email, or chat.

- Diagnose and resolve technical issues related to POS &Accounting systems, including hardware, software, and network connectivity problems.

- Escalate unresolved issues to higher-level support or specialized teams as necessary.

Technical Assistance

- Assist in the installation and setup of POS & Accounting systems at customer locations.

- Configure POS & Accounting software according to client requirements, ensuring compatibility with existing systems and hardware.

- Provide training to end-users on the proper use and maintenance of the POS & Accounting system.

Maintenance and Updates

- Perform regular system maintenance and updates to ensure optimal performance and security.

- Monitor system performance and proactively address potential issues.

- Manage software updates and patches, ensuring minimal disruption to business operations.

Documentation and Reporting

- Maintain detailed records of support requests, solutions provided, and other customer interactions.

- Create and update user manuals, FAQ documents, and technical support documentation.

- Generate reports on common issues, system performance, and customer feedback to inform improvements.

Team Collaboration

- Coordination with Senior Staff : Work closely with senior technical support specialists and other team members to resolve complex issues and improve support processes.

- Feedback and Suggestions: Provide feedback and suggestions to improve software features and customer support services based on customer interactions and issues encountered.

Learning and Development

- Continuous Learning: Stay updated with the latest software features, updates, and industry trends to provide knowledgeable support to customers.

- Training Participation: Participate in internal training sessions to enhance your technical skills and product knowledge.

Compliance and Security

- Data Security: Ensure that customer data is handled securely and in compliance with company policies and relevant regulations.

- Policy Adherence: Follow company policies and procedures in all customer interactions and technical support activities.

Perks & Benefits:

- Commission and bonus

- Allowance (travel stipends, transportation, etc.)

- Medical Claim

- Regular team activities

- Company trips

- Pantry Snacks

- Gaming Zone (PS5/Nintendo Switch) (Melaka Area)

We are seeking a highly motivated and customer-focused individual to join our team as an Alibaba.com Service Specialist (Key Account). In this role, you will have the opportunity to work closely with Alibaba.com, providing them with exceptional support to help client's manage their account effectively. This position offers a fantastic learning opportunity with exposure to Alibaba.com, contributing to personal growth and career advancement.

Responsibilities:

• Commission structure in place for successful account renewals, offering additional income.
• Expand relationship with existing customers by continuously proposing solutions that meet their objectives.
• Opportunity to collaborate directly with Alibaba, gaining valuable insights into their operations and fostering understanding of e-commerce.
• Fantastic learning opportunity with exposure to Alibaba, contributing to personal growth and career advancement.
• Assist clients in managing their accounts.
• Engage with clients via various channels to promptly and satisfactorily resolve their issues.
• Proactively handle clients’ objections, providing appropriate solutions and alternatives.
• Provide operational support to sales teams, ensuring exceptional service delivery.
• Conduct onboarding calls, collect necessary information, and meet deadlines efficiently.
• Stay up-to-date with new features, products, and service on Alibaba platform.
• Advise clients on promotional activities, online events, webinars, and training sessions.
• Provide training and guidance on operating the Alibaba platform effectively.
• Perform data analysis and conduct performance reviews to identify improvement areas.
• Ability to provide training and guidance to clients on platform usage.
• Seize growth opportunities for clients based on performance evaluation.

Requirements :

• Candidates must possess at least a Diploma or Degree in Computer Science / Information Technology, Advertising / Media Studies, Marketing, Business Studies / Administration / Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Fluent in English, Malay, and Mandarin dialects would be an additional advantage.
• Knowledge of online technologies and their use in delivering customer and business benefits.
• Strong team player with excellent interpersonal
• Good organizational skills and time management.
• Take the initiative to learn and complete the tasks assigned.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Personal leave

資格和經驗：

- 歡迎應屆畢業生

- 最低學位/文憑資格

- 經驗：0-2年IT領域經驗

- 中國候選人優先

- 自有交通

任務和職責：

客戶支援

- 透過電話、電子郵件或聊天為客戶提供一線支援。

- 診斷並解決與 POS 和會計系統相關的技術問題，包括硬體、軟體和網路連接問題。

- 必要時將未解決的問題上報給更高階的支援或專業團隊。

技術援助

- 協助在客戶地點安裝和設定 POS 和會計系統。

- 根據客戶要求配置POS和會計軟體，確保與現有系統和硬體的兼容性。

- 提供最終使用者有關正確使用和維護 POS 和會計系統的培訓。

維護和更新

- 定期進行系統維護和更新，以確保最佳效能和安全性。

- 監控系統效能並主動解決潛在問題。

- 管理軟體更新和補丁，確保對業務運營的干擾最小化。

文件和報告

- 維護支援請求、提供的解決方案以及其他客戶互動的詳細記錄。

- 建立和更新使用者手冊、常見問題文件和技術支援文件。

- 產生有關常見問題、系統效能和客戶回饋的報告，以提供改進資訊。

團隊協作

- 與高階員工協調：與高階技術支援專家和其他團隊成員密切合作，解決複雜問題並改善支援流程。

- 回饋和建議：根據客戶互動和遇到的問題提供回饋和建議，以改善軟體功能和客戶支援服務。

學習與發展

- 持續學習：隨時了解最新的軟體功能、更新和行業趨勢，為客戶提供知識淵博的支援。

- 參加培訓：參加內部培訓課程，以提高您的技術技能和產品知識。

合規性和安全性

- 資料安全：確保客戶資料安全處理並符合公司政策和相關法規。

- 政策遵守：在所有客戶互動和技術支援活動中遵循公司政策和程序。

津貼和福利：

- 佣金和獎金

- 津貼（旅費、交通費等）

- 醫療索賠

- 定期的團隊活動

- 公司旅行

- 食品儲藏室零食

- 遊戲區 (PS5/Nintendo Switch) (馬六甲地區)

工作職責：

• 與銷售團隊協調客戶的詢問、訂單和收款。
• 協助準備行銷工具，包括小冊子、目錄、傳單以及線上行銷材料。
• 收到銷售訂單後，準備報價單、發票和交貨單 (DO) 等文件以及其他相關文件。
• 與銷售團隊密切合作並支援他們滿足客戶的要求。
• 協助同事進行盤點，確保庫存已控制並與資料儲存系統保持一致。
• 執行行政工作並保持適當的歸檔。
• 執行上級不時指派的任何臨時職責。

職位要求：

• 候選人必須至少擁有任何研究領域的文憑或學位。
• 鼓勵應屆畢業生或工作經驗少於2年的候選人申請。
• 所需語言：英語、馬來語和華語。
• 精通 Microsoft Office（Excel、Words 和 Power Point）。
• 願意在需要時支援週末。
• 需要多任務、負責任、最少的監督並注重細節。
• 對職業發展抱持強烈的熱情
• 積極的態度和良好的協調能力。

津貼和福利

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 公司旅行
• 個人發展機會
• 有薪培訓和發展
• 遠距工作彈性

我們正在尋找積極進取、以客戶為中心的個人加入我們的團隊，擔任阿里巴巴服務專家（大客戶）。在此職位上，您將有機會與阿里巴巴密切合作，為他們提供卓越的支持，幫助客戶有效管理其帳戶。該職位提供了接觸阿里巴巴的絕佳學習機會，有助於個人成長和職業發展。

職責：

• 為成功續訂帳戶而製定的佣金結構，提供額外收入。
• 透過不斷提出滿足現有客戶目標的解決方案來擴大與現有客戶的關係。
• 有機會直接與阿里巴巴合作，獲得有關其營運的寶貴見解並加深對電子商務的了解。
• 接觸阿里巴巴的絕佳學習機會，有助於個人成長和職業發展。
• 協助客戶管理他們的帳戶。
• 透過多種管道與客戶互動，及時、滿意地解決他們的問題。
• 積極處理客戶的異議，提供適當的解決方案和替代方案。
• 為銷售團隊提供營運支持，確保提供卓越的服務。
• 進行入職電話、收集必要的資訊並有效率地按時完成任務。
• 隨時了解阿里巴巴平台的新功能、產品和服務。
• 就促銷活動、線上活動、網路研討會和培訓課程向客戶提供建議。
• 提供有效運作阿里巴巴平台的培訓和指導。
• 執行數據分析並進行績效審查，以確定改進領域。
• 能夠為客戶提供平台使用方面的培訓和指導。
• 根據績效評估為客戶抓住成長機會。

要求 ：

• 候選人必須至少擁有電腦科學/資訊科技、廣告/媒體研究、行銷、商業研究/行政/管理或同等學歷的文憑或學位。
• 鼓勵應屆畢業生申請。
• 流利的英語、馬來語和普通話方言將是一個額外的優勢。
• 了解線上技術及其在提供客戶和業務利益方面的用途。
• 具有良好的人際交往能力的強大團隊合作者
• 良好的組織能力和時間管理能力。
• 主動學習並完成指派的任務。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 事假

加入我們作為銷售和行銷支援人員，結合您的技術專業知識、線上銷售知識和創造力，推動銷售成功並在不同平台上吸引客戶。

職責：

• 更新並維護電子商務平台上的產品清單。
• 規劃、創建和管理有效的電子商務平台，以推動合格的流量並最大限度地提高投資回報率。
• 與行銷團隊合作，執行與銷售相關的活動以提高銷售績效（電子郵件活動、社群媒體促銷、影片等）。
• 幫助管理訂單生命週期，從訂單輸入到履行。
• 銷售行政支援和指派的其他職責。
• 產生並追蹤銷售報告以監控績效。

要求：

• 行銷、數位行銷或任何相關領域的最低文憑或學位。也鼓勵理科畢業生申請！
• 擁有任何電子商務、社群媒體行銷相關職位的經驗。
• 自我激勵、遵守紀律、獨立且願意學習。
• 做事細緻，解決問題的能力強。
• 優秀的溝通和客戶服務能力。
• 能夠在壓力下工作並在緊迫的期限內完成工作。
• 熟練Adobe攝影計劃
• 照片/影片編輯的基本知識。

津貼和福利

• 佣金和獎金
• 免費小吃/歡樂時光
• 公司旅行
• 有薪培訓和發展

Responsibilities

• Record, initiate enter the cargo or shipments to the system to ensure existing information for further processing
• Pack, prepare, classify, and hold the shipments according to destination and the routing to be handled by assigned staff
• Calculate, account, and provide information about the shipment statistics; weight, destination, quantity, type, charge… etc.
• Perform material handling, receive, and deliver to the desired routing, processing, recipient, or any other concerned party.
• Communicate, plan, monitor, and report on processed or held goods for manipulation, delivery to other parties, or status updates.
• Maintain a professional appearance when communicating with clients and customers, and respond to their enquiry with the quality of service they desire.
• Complete the paperwork and filing tasks as directed, and offer crucial support in maintaining records and monitoring the status of shipments that are not being processed.
• Carry out reception activities and consult customers about any queries, answer phones and emails regarding any issue.
• Coordinates with clients to arrange for the provision of logistics services at the client’s site
• Communicates with other departments including sales and marketing to effectively plan and distribute the workload
• Follows procedures of reporting on performance, budgets and other reports required from time to time to the superior.
• All employees are subject to transfer within the various branches and divisions of the company in which he/she is employed

Education

• Minimum Diploma in any field
• Degree Holders are encouraged to apply

Training/Skills

. Training for IATA Dangerous Goods Course will be provided

Training for International Maritime Dangerous Goods will be provided

. Accountable and focused on providing excellent customer experience

. Strong interpersonal and communication abilities; adept with Microsoft Office

• Able to work under pressure and throughout irregular hours; eager to learn; and exhibiting positive work attitudes and behaviours

Experience

• Minimum 2 years working experience directly related to the duties & responsibilities specified

Perks & Benefits

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities
• Medical Insurance Plus Saving

Responsibilities

• Provide support to Superior as and when required
• Update internal operation procedures document as needed
• Support the Superior in managing and resolving operational issues
• Work with Superior to provide excellent customer service
• Sort and distribute mails and faxes to respective personnel
• Store, file and retrieve corporate documents and reports as and when needed
• Order, store and organize all office supplies
• Manage incoming and outgoing letters and packages
• Perform general office administrative and clerical duties
• Reconcile payments and receipts to various parties on time
• Manage all office orders on regular basis
• Maintain logs and spreadsheets for all office activities
• Packing / Labeling / Marking etc
• All employees are subject to transfer within the various branches and divisions of the company in which he/she is employed

Education

• Diploma Level

Training/Skills

• Training for IATA Dangerous Goods Course will be provided
• Responsible and customer service oriented
• Eager to learn with good working attitude & behaviour
• Ability to communicate effectively at all levels

Experience

• Diploma in Logistic is an advantage

Perks & Benefits

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities
• Medical Insurance Plus Saving

服務台和 IT 支援（資訊和通訊技術）

全職

工作職責：

1.組裝並徹底檢查筆記型電腦/PC訂單並能夠完成訂單

在規定的時間內整齊地進行。

2.針對電腦軟硬體錯誤提供技術支援-Assistance

透過多種平台接觸客戶，包括面對面、電話、電子郵件、

或社群媒體平台來解決問題。

3. 電腦硬體診斷技能 - 能夠確定/排除電腦故障

執行修復之前錯誤的根本原因。

4.為來電、送入系統的客戶提供良好的客戶服務

退貨授權。

5.利用現有資源及時回應並解決未決案件

公司內部。

6. 同時對多個未決案例進行優先排序和管理。

職位要求：

1. 至少擁有 SPM 持有者或同等學歷，並具有至少 2 年的工作經驗

電腦組裝角色或技術支援環境。

2. 具備良好的電腦/硬體知識與技能

3. 良好的英語和馬來語溝通能力

4. 具備多工處理能力，能在壓力下表現出色

5.良好的分析與解決問題的能力

6. 能夠在團隊環境中有效運作

津貼和福利

• 事假
• 個人發展機會

Tiramizoo Sdn Bhd is the Malaysian subsidiary of Tiramizoo GmbH; the leading TMS for urban logistics specializing in Software as a Service (SaaS). We place great emphasis on customer satisfaction and are looking for a dedicated Junior Support Manager/ Support Executive to join our support team and help deliver world-class service to our customers.

Duties and Responsibilities:

Customer Support:

• Process incoming customer enquiries via ticket system, email, telephone and chat. Provide quick and friendly response to customer questions, complaints and concerns.
• Analyse customer problems and provide effective solutions in timely manner. If necessary, manage the escalation of complex problems to the relevant department.
• Maintain customer and partner data and interactions in the CRM system. Ensure accurate and complete documentation.

Sales Support

• Support sales colleague to conduct online or physical system demo.
• Support and manage the process of onboarding a new customer from platform creation, initial setup and training.
• Provide system expertise knowledge to sales colleagues.

Team Coordination

• Report and manage resolutions of system bugs or new feature requests.
• Liaise with the support team and product team in Germany to ensure service level agreements are met.
• Support in testing of new functions in the software prior to release to production.
• Assist in the training of new team members and further development of the team.

Process optimisation

• Identify opportunities to improve support processes.
• Produce reports on common issues and their solutions to take preventative action.
• Constantly update knowledge of the company's products and services. Participate in training courses and workshops.

Customer feedback

• Collect customer feedback and providing analyses to improve product and service quality.

Documentation

• Maintain support documentation and creating guides for frequently asked questions.

Qualifications:

• Completed training or studies in the field of Computer Science or Business IT
• Previous experience is Supply Chain or Logistics added advantage but not mandatory.

Other:

• Must possess own transport.

Perks & Benefits

• Casual dress code
• Personal leave
• Medical leave
• EPF/SOCSO/EIS
• Remote work flexibility
• Free parking
• Travelling claim

Job Description

• Handling sales inquiries and quotations from customers;
• Handling pre and post sales enquiries from customers;
• Entering confirmed orders into order system;
• Arrange and track delivery of products from overseas and local warehouse to customers’ location;
• Documentation of order archiving;
• Conduct general office administration;
• Ability to communicate with clients regarding on their orders and our products

Job Requirements

• Diploma in any relevant courses
• Entry level candidates are welcomed to apply
• Proficient in MS Excel & MS Word
• Good verbal and written communication skills
• Understand in both written and spoken English and Mandarin
• Malay proficiency is an added advantage

Perks & Benefits

• Central location
• Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities
• Free Parking

我們在愛麗絲史密斯學校的目的

正如我們校歌所唱的：「很快就有了兩個，又有幾個加入了」。愛麗絲·史密斯（Alice Smith）發起了一場只有兩個人的運動。這一勇敢的舉動引發了積極的連鎖反應。她激勵其他家庭加入她的旅程，為一代又一代的學習者創造一個培育環境，並為成千上萬的家庭創造一個家外之家。

同樣，我們透過建立一個培育社區來保持愛麗絲史密斯精神的活力，鼓勵我們的學生帶著勇氣、好奇心和同情心探索世界。

共同建立一個更美好的世界。

我們的目標體現在我們的三大策略支柱：

我們的員工

我們是一個由專家和好奇心組成的多元化集體，共同努力突破教育的界限，引領不斷變化的世界的學習。

我們的學生

我們鼓勵學生帶著勇氣和好奇心探索不同的道路，在一個能讓他們發揮最好的自我影響力的環境中。

 我們的世界

我們是一個相互支持、相互連結的社區，共同創新、探索和學習。

機會（角色概述）

KLASS IT 支援主管在確保 IT 系統平穩運作以及為組織內的使用者提供卓越的客戶服務方面發揮著至關重要的作用。他們充當技術 IT 解決方案和非技術使用者之間的橋樑，幫助解決問題並提高整體生產力。

技術支援：

• 根據既定的服務等級協定 (SLA) 向教職員工和學生提供 0-1 級技術支援。
• 排除並解決各種硬體和軟體問題，包括桌上型電腦、筆記型電腦、平板電腦、印表機、網路連線和教育軟體。
• 記錄支援互動和解決方案以供日後參考。
• 將 2-3 級支援問題回報給 IT 經理或指定的團隊成員以進一步解決。

使用者支援和培訓：

• 協助教職員工和學生使用基本技術，並提供新軟體和應用程式的培訓。
• 開發和維護常用技術工具的使用者指南和文件。
• 回答使用者有關技術問題和學校技術政策的詢問。

硬體和軟體管理：

• 協助學校設備的設定、配置和維護。
• 管理軟體許可證並確保學校內的軟體合規性。
• 參與IT設備及配件的庫存控制。

課堂技術支援：

• 設置課堂技術設備並排除故障，包括投影機、智慧板和音響系統。
• 與教師合作，將科技有效地融入他們的課程中。

其他職責：

• 協助準備和執行 IT 相關活動或專案。
• 隨時了解不斷發展的教育科技趨勢和應用。
• 保持積極和專業的風範，為所有使用者提供優質的客戶服務。

資格及要求：

• 資訊科技 (IT) 或電腦科學學位/文憑。
• 在整個合約期間內保持最新的經批准的 IT 系統認證。 IT 批准的認證清單將根據學校 IT 基礎設施目前使用的技術每年進行審查和發布。
• 優秀的解決問題和分析能力
• 較強的溝通和協作能力（書面和口頭）
• 能夠獨立工作和團隊合作
• 適應能力和學習新技術的意願
• 積極主動、獨立地進行創意開發

安全招募實務：

作為一所擁有多元化專家群的學校，我們堅持遵循最高國際標準的招募協議。我們對候選人的推薦信進行徹底的聘前檢查並驗證資格。如果您需要有關學校「預約前檢查」的更多信息，請聯繫我們的人民和文化代表，因為不同國籍的個人的流程可能有所不同。

我們優先考慮仔細審查檢查，因為它們對於確保我們的學生有一個安全可靠的環境至關重要。透過保持嚴格的招募實踐，我們的目標是為所有學生提供一個培育和受保護的學習環境。

根據學校需求的變化，該職位的職責可能會不時發生變化。校長和學校領導層可以根據不斷變化的要求並與職位持有者協商，酌情審查本職位描述

• 員工股權
• 事假
• 開放文化
• 個人發展機會
• 免費停車
• 免費使用學校設施，如健身房、游泳池、運動場
• 工作時間 : 7.30am - 4.00pm

Tiramizoo Sdn Bhd 是 Tiramizoo GmbH 的馬來西亞子公司；領先的城市物流 TMS，專門從事軟體即服務 (SaaS)。我們非常重視客戶滿意度，並正在尋找一位專門的初級支援經理/支援主管加入我們的支援團隊，幫助為我們的客戶提供世界一流的服務。

職責與責任：

客戶支援：

• 透過票務系統、電子郵件、電話和聊天處理傳入的客戶詢問。對客戶的問題、投訴和疑慮提供快速、友善的答案。
• 分析客戶問題並及時提供有效的解決方案。如有需要，將複雜問題回報給相關部門。
• 維護 CRM 系統中的客戶和合作夥伴資料以及互動。確保文件準確、完整。

銷售支援

• 支援銷售同事進行線上或實體系統演示。
• 支援和管理新客戶的入職流程，包括平台創建、初始設定和培訓。
• 向銷售同事提供系統專業知識。

團隊協調

• 報告和管理系統錯誤或新功能請求的解決方案。
• 與德國的支援團隊和產品團隊聯絡，確保滿足服務等級協定。
• 在發佈到生產環境之前支援測試軟體中的新功能。
• 協助新團隊成員的訓練和團隊的進一步發展。

流程優化

• 確定改進支援流程的機會。
• 產生有關常見問題及其解決方案的報告，以採取預防措施。
• 不斷更新公司產品和服務的知識。參加培訓課程和研討會。

客戶回饋

• 收集客戶回饋並提供分析以提高產品和服務品質。

文件

• 維護支援文件並為常見問題建立指南。

資格：

• 完成電腦科學或商業 IT 領域的培訓或學習
• 先前的經驗是供應鏈或物流的額外優勢，但不是強制性的。

其他：

• 必須擁有自己的交通工具。

津貼和福利

• 休閒著裝要求
• 事假
• 病假
• 公積金/社會保險/EIS
• 遠距工作彈性
• 免費停車
• 旅行索賠

我們在愛麗絲史密斯學校的目的

正如我們校歌所唱的：「很快就有了兩個，又有幾個加入了」。愛麗絲·史密斯（Alice Smith）發起了一場只有兩個人的運動。這一勇敢的舉動引發了積極的連鎖反應。她激勵其他家庭加入她的旅程，為一代又一代的學習者創造一個培育環境，並為成千上萬的家庭創造一個家外之家。

同樣，我們透過建立一個培育社區來保持愛麗絲史密斯精神的活力，鼓勵我們的學生帶著勇氣、好奇心和同情心探索世界。

共同建立一個更美好的世界。

我們的目標體現在我們的三大策略支柱：

我們的員工

我們是一個由專家和好奇心組成的多元化集體，共同努力突破教育的界限，引領不斷變化的世界的學習。

我們的學生

我們鼓勵學生帶著勇氣和好奇心探索不同的道路，在一個能讓他們發揮最好的自我影響力的環境中。

我們的世界

我們是一個相互支持、相互連結的社區，共同創新、探索和學習。

工作目的

學術支援主管為學校體育部門提供專業標準的協助。該角色的目的是透過提供廣泛的策略和營運行政支持，特別是領導與體育部門相關的所有行政支援領域，以支持學校的日常生活。學術支援主管透過良好的溝通、協作、快速解決問題以及始終保持專業形象，在支持體育和體育界方面發揮積極作用。

責任/義務：

1. 行政任務

這一角色的性質意味著學術支援主管必須積極回應

以滿足學校日常的需要和要求。以下範例代表了學術支援主管應承擔的一些管理任務：

• 透過電話、電子郵件處理家長的詢問，確保將問題傳遞給體育運動團隊的適當成員。
• 管理、規劃、支援和協調體育和運動隊的管理，例如協助體育場館預訂和安排會議。
• 每學期將所有賽程更新至日曆和學校好友。
• 與員工跟進，確保整週都落實行動要點。
• 負責訂購學生（體育領導者、GCSE、ALevel）T 卹。
• 管理受僱官員的預訂和付款。 （裁判員）
• 聯絡當地固定裝置和體育相關旅行的交通。
• 與接待學校聯絡，完成海外旅行所需的所有行政任務。這包括預訂航班和創建旅遊小冊子。
• 整理學生資訊（聯絡資訊、照片、飲食和醫療資訊）並與負責人員分享。
• 協助更新和追蹤本地和海外旅行的預算，包括航班、交通等
• 與體育主管和體育總監合作，與其他部門聯絡體育和體育賽事。
• 協助將所有賽事更新至體育和體育日曆。
• 在體育和體育領導團隊的指導下定期更新體育網站。
• 在體育和體育領導團隊的指導下發送家長通訊。
• 協助製作學生進度報告。

2. 活動

無論是面對面的還是虛擬的，學校活動對於我們學校的聲譽、運作和社區意識至關重要。我們以專業且敏感的方式舉辦活動非常重要。學術支援執行官在監督 SLT 監督下的活動後勤安排方面發揮著至關重要的作用。這可能包括以下內容：

• 監督與相關部門和個人圍繞活動組織的溝通，例如預訂空間、座位安排和建立活動表格，並確保所有資訊準確並透過 KissFlow 上傳。
• 與音響技術人員一起規劃活動的音響和燈光。
• 確定該活動是否需要 TI 支援。
• 與供應商一起處理所有採購訂單和因該事件而產生的任何付款，並確保及時交貨。
• 透過電子郵件協助分發邀請函，並協助管理學校表演和學校場地特別活動的賓客名單，例如回覆名單或售票櫃檯。
• 根據活動的性質和代表人數，與菜單上的食品供應商聯絡，安排茶點。
• 製作表演節目和其他相關資料，例如幻燈片/腳本（電子或硬拷貝）。
• 協調由 SLT 監督的演講、集會和慶祝活動的準備工作（準備獎項和證書），並在適當的情況下支持其他學校活動。

選擇標準：

基本的：

• 擁有並發展支持學校行政需求所需的 IT 技能和知識。
• 與家長、學生、老師和同事進行敏感而自信的溝通，清晰地傳達想法，並尊重和協作地工作。
• 在決策和解決問題時表現出主動性，考慮不同的觀點、變數、路徑和結果。
• 靈活、適應性強、創造性思維和多任務處理，以處理大量項目/疑慮/詢問。這包括高水準的組織能力和時間管理。
• 在獨立工作中表現出前瞻性思維，有時需要很少的監督。
• 透過努力使工作環境盡可能愉快和富有成效，並保持積極和以解決方案為中心的態度，成為團隊合作者。
• 在與他人互動的各個方面表現出誠實和正直，並尋求建立積極和支持性的工作關係。
• 擁有並發展支持學校行政需求所需的 TI 技能和知識。
• 對自己的職業發展表現出積極主動的態度，並透過分享實踐、領導和參與培訓以及尋找進一步成長和發展的機會來支持團隊成員的職業發展。

此外，為了成為一名有效的團隊合作者，學術支援主管應具備或證明有能力在以下關鍵領域發展技能和特質，這些領域被認為對該職位至關重要：

1. 易學性

2. 韌性

3. 敏捷性

4. 協作

5. 言語交流

6. 書面溝通

7. 創造力

8. 解決問題

9. 善良、同情心和同理心

理想的：

• 在學校工作的具體經歷
• 熱衷教育事業
• 管理 Zoom 會議、學校活動的經驗
• iSAMS 與 GMASS 經驗
• 使用 Google 和 Windows 的經驗
• 使用 Adobe Creative Cloud 的經驗，例如 Photoshop 和 InDesign、Canva、Video Maker
• 優秀的英語書寫和口語。

安全招募實務：

作為一所擁有多元化專家群的學校，我們堅持符合最高國際標準的招募協議。我們對候選人的推薦信進行徹底的聘前檢查並驗證資格。如果您需要有關學校“預約前檢查”的更多信息，請聯繫我們的人民和文化代表，因為不同國籍的個人的流程可能有所不同。

我們優先考慮仔細審查檢查，因為它們對於確保我們的學生有一個安全可靠的環境至關重要。透過保持嚴格的招募實踐，我們的目標是為所有學生提供一個培育和受保護的學習環境。

根據學校需求的變化，該職位的職責可能會不時發生變化。校長和學校領導層可以根據不斷變化的要求並與職位持有者協商，酌情審查本職位描述。

津貼和福利

• 員工股權
• 事假
• 開放文化
• 個人發展機會
• 免費停車
• 免費使用學校設施，如健身房、游泳池、運動場

職位描述：

• 為客戶提供技術支持，確保及時有效地解決技術問題。
• 解決技術問題並與研發部門合作解決複雜問題。
• 開發技術文檔，包括使用者手冊、故障排除指南和常見問題。
• 為客戶和內部員工舉辦產品使用和故障排除技術的培訓課程。
• 不斷更新產品特性、技術規格和產業趨勢的知識。

要求：

• 電機工程、電子工程或相關領域的學士學位。
• 具有技術支援或類似職位的經驗，最好是在電氣或電子行業。
• 強大的解決問題能力和對細節的關注。
• 優秀的書面和口頭溝通能力。
• 能夠作為團隊的一部分獨立工作和協作。
• 熟練使用診斷工具和故障排除技術。
• 有電氣保護系統和能源監控解決方案經驗者優先。

我們提供什麼：

• 在職培訓，讓您具備必要的技能和知識。
• 專業成長和職業發展的機會。
• 支持性和協作性的工作環境。
• 接觸最新的產業趨勢和技術。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

關於這個角色：

作為管理支援主管，您將負責確保營運部門的順利管理和成功。

你將致力於：

• 協助確保會計超級英雄的服務按預算及時提供，並滿足客戶的標準和期望。
• 協助客戶始終遵守客戶規定的專案期限。
• 協助部門主管管理部門策略和部門行政工作。

職責：

• 與客戶聯絡並確保客戶獲得正面的體驗；
• 準備訂婚合約並延期合約；
• 確保客戶入職任務順利完成；
• 擔任營運部門與客戶之間的聯絡官；
• 追蹤客戶的月度計劃並確保在合約到期前完成續約；
• 協助經理確保追蹤所有客戶的最後期限，並協助協調營運部門內的工作，以便滿足客戶的最後期限；
• 協助營運團隊準備和編目SOP；
• 確保SOP及時更新；
• 協助監督工作是否符合標準作業程序；
• 確保營運部門專注於客戶的溝通；
• 直接向營運主管報告工作狀態
• 協助追蹤所有空缺職位以及職位帳單；
• 準備管理報告；
• 追蹤並報告部門的KPI；
• 協助營運部門相關專案的規劃與執行；
• 負責客戶的會計記錄變動；
• 就營運和客戶事務與所有相關部門聯絡；
• 根據需要支援營運團隊；

您還將參與您的主管/報告人員不時分配給您的其他任務，包括任何行政事務。

要求：

• 候選人必須至少擁有工商管理或相關領域的學士學位
• 所需語言： 英語
• 該職位需要至少1-2年相關領域的工作經驗
• 與客戶輕鬆溝通
• 了解辦公室管理和基本會計程序
• 能夠獨立工作和團隊合作
• 能夠準時完成任務
• 具有良好的人際交往和分析能力，並且
• 具有強烈的職業道德。

會計超級英雄的好處：

確切的好處因地點而異。也就是說，我們所有的員工都會收到以下訊息：

• 團體住院及手術保險
• 基本上為 10 天有薪年假和 14 天病假。
• 私人醫療報銷（受年度上限限制）。

津貼和福利

• 定期團隊活動
• 團體住院及手術保險
• 醫療報銷
• 個人發展機會
• 根據要求提供遠距工作權利

職位名稱： 設計工程師

地點：

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 莎阿南, 雪蘭莪

部門：

設計部

薪資範圍：

有競爭力，基於經驗

關於角色：

我們正在尋找一位才華橫溢的設計工程師加入我們充滿活力的團隊！在此職位中，您將負責設計、規劃和處理技術專案。您將與客戶、顧問和分包商密切合作，確保專案順利、安全地交付，並提供與施工計畫相關的技術服務。如果您精通 AutoCAD、喜歡解決問題並喜歡從事建築或工程項目，那麼這個職位就適合您！

主要職責：

• 創建和完善產品規格，並完成模板圖紙以滿足生產期限。

• 參加與客戶和顧問的會議，討論並解決與繪圖相關的問題。

• 與客戶和分包商合作，確保專案交付符合公司和客戶的滿意度。

• 在工程開始前提供技術服務，包括施工和加固計劃。

• 與設計團隊合作解決詳細的設計問題。

• 組織和歸檔與設計相關的文檔，並完成主管指派的其他任務。

• 有效管理專案相關任務。

我們正在尋找什麼：

•土木工程或相關領域的文憑或學位。

• AutoCAD經驗或相關繪圖技能。

• 具備3D 繪圖知識及土木/建築/結構工程或範本經驗者佳。

• 能夠獨立工作並且具備良好的溝通能力。

• 熟練使用Microsoft Office及相關軟體。

• 流利的英語、馬來語和國語（優先）。

• 至少有2年工作經驗者優先，但也歡迎優秀的應屆畢業生申請。

為什麼加入我們？

• 在協作和創新的環境中工作。

• 透過令人興奮的專案獲得實務經驗。

• 成長與發展的機會。

如果您對工程充滿熱情並希望成為重視創造力和創新的公司的一部分，我們很樂意聽取您的意見！

津貼和福利

• 員工股權
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Job Title: Design Engineer

Location:

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 Shah Alam, Selangor

Department:

Design Department

Salary Range:

Competitive, based on experience

About the Role:

We are looking for a talented Design Engineer to join our dynamic team! In this role, you’ll be responsible for designing, planning, and working on technical projects. You’ll work closely with clients, consultants, and sub-contractors to ensure the smooth and safe delivery of projects, and provide technical services related to construction plans. If you’re skilled in AutoCAD, enjoy problem-solving, and love working on construction or engineering projects, this role is for you!

Key Responsibilities:

• Create and refine product specifications, and complete formwork drawings to meet production deadlines.

• Attend meetings with clients and consultants to discuss and resolve drawing-related issues.

• Work with clients and sub-contractors to ensure project delivery meets both company and client satisfaction.

• Provide technical services, including construction and reinforcement plans, before the project starts.

• Collaborate with the design team to resolve detailed design questions.

• Organize and archive design-related documents and complete other tasks assigned by your supervisor.

• Manage project-related tasks efficiently.

What We’re Looking For:

• Diploma or Degree in Civil Engineering or a related field.

• Experience in AutoCAD or related drafting skills.

• Knowledge of 3D drawing and experience in Civil/Construction/Structural Engineering or Formwork is a plus.

• Ability to work independently with good communication skills.

• Proficiency in Microsoft Office and related software.

• Fluency in English, Bahasa Malaysia, and Mandarin (preferred).

• At least 2 years of work experience is preferred, but exceptional fresh graduates are welcome to apply.

Why Join Us?

• Work in a collaborative and innovative environment.

• Gain hands-on experience with exciting projects.

• Opportunities for growth and development.

If you’re passionate about engineering and want to be part of a company that values creativity and innovation, we’d love to hear from you!

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職位名稱：技術工程師

地點：

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 莎阿南, 雪蘭莪

部門：

設計部

薪資範圍：

有競爭力，基於經驗

關於角色：

我們正在尋找熟練的技術工程師加入我們的團隊！在此職位中，您將與客戶密切合作，以滿足他們的要求並提供創新的技術解決方案。您還將參與新產品的研究和開發以及現有產品的最佳化。如果您擁有土木工程、技術支援和施工經驗，並且熱衷於創建高效的解決方案，那麼這就是您的完美職位！

主要職責：

• 了解客戶需求並提供有效的技術解決方案。

• 研究和開發新產品，同時改進現有產品。

• 與設計團隊合作，確保技術準確性和效率。

我們正在尋找什麼：

•土木工程或相關領域的文憑或學士學位。

• 較強的溝通能力及獨立工作能力。

• 精通英語、馬來語和中文（中文流利者優先）。

• 熟悉Microsoft Office、WPS等辦公室軟體。

• 深入了解當地建築結構設計規範。

• 3年以上現場施工經驗，重點在於技術支援和專案管理。

• 熟練使用應力分析軟體（例如Protastruct、Autodesk Robots、Staad Pro 或Midas Gen ）並且能夠進行獨立的結構應力計算。

為什麼加入我們？

• 成為充滿活力和創新團隊的一員。

• 致力於令人興奮的專案並開發尖端的解決方案。

• 職涯發展和專業發展的機會。

如果您準備好接受新的挑戰並為一家具有前瞻性的公司做出貢獻，我們很樂意聽取您的意見！

津貼和福利

• 員工股權
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Job Title: Technical Engineer

Location:

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 Shah Alam, Selangor

Department:

Design Department

Salary Range:

Competitive, based on experience

About the Role:

We are looking for a skilled Technical Engineer to join our team! In this role, you’ll be working closely with customers to meet their requirements and provide innovative technical solutions. You will also be involved in researching and developing new products, as well as optimizing existing ones. If you have experience in civil engineering, technical support, and construction, and are passionate about creating efficient solutions, this is the perfect role for you!

Key Responsibilities:

• Understand customer needs and provide effective technical solutions.

• Research and develop new products, while also improving current ones.

• Collaborate with the design team to ensure technical accuracy and efficiency.

What We’re Looking For:

• Diploma or Bachelor’s Degree in Civil Engineering or a related field.

• Strong communication skills and the ability to work independently.

• Proficiency in English, Bahasa Malaysia, and Chinese (preferred for fluent Chinese speakers).

• Familiarity with Microsoft Office, WPS, and other office software.

• In-depth knowledge of local building structure design specifications.

• 3+ years of on-site construction experience, with a focus on technical support and project management.

• Proficiency in stress analysis software (e.g., Protastructure, Autodesk Robots, Staad Pro, or Midas Gen) and the ability to conduct independent structural stress calculations.

Why Join Us?

• Be part of a dynamic and innovative team.

• Work on exciting projects and develop cutting-edge solutions.

• Opportunities for career growth and professional development.

If you’re ready to take on new challenges and contribute to a forward-thinking company, we’d love to hear from you!

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Title: Design Engineer

Location:

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 Shah Alam, Selangor

Department:

Design Department

Salary Range:

Competitive, based on experience

About the Role:

We are looking for a talented Design Engineer to join our dynamic team! In this role, you’ll be responsible for designing, planning, and working on technical projects. You’ll work closely with clients, consultants, and sub-contractors to ensure the smooth and safe delivery of projects, and provide technical services related to construction plans. If you’re skilled in AutoCAD, enjoy problem-solving, and love working on construction or engineering projects, this role is for you!

Key Responsibilities:

• Create and refine product specifications, and complete formwork drawings to meet production deadlines.

• Attend meetings with clients and consultants to discuss and resolve drawing-related issues.

• Work with clients and sub-contractors to ensure project delivery meets both company and client satisfaction.

• Provide technical services, including construction and reinforcement plans, before the project starts.

• Collaborate with the design team to resolve detailed design questions.

• Organize and archive design-related documents and complete other tasks assigned by your supervisor.

• Manage project-related tasks efficiently.

What We’re Looking For:

• Diploma or Degree in Civil Engineering or a related field.

• Experience in AutoCAD or related drafting skills.

• Knowledge of 3D drawing and experience in Civil/Construction/Structural Engineering or Formwork is a plus.

• Ability to work independently with good communication skills.

• Proficiency in Microsoft Office and related software.

• Fluency in English, Bahasa Malaysia, and Mandarin (preferred).

• At least 2 years of work experience is preferred, but exceptional fresh graduates are welcome to apply.

Why Join Us?

• Work in a collaborative and innovative environment.

• Gain hands-on experience with exciting projects.

• Opportunities for growth and development.

If you’re passionate about engineering and want to be part of a company that values creativity and innovation, we’d love to hear from you!

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Title: Design Engineer

Location:

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 Shah Alam, Selangor

Department:

Design Department

Salary Range:

Competitive, based on experience

About the Role:

We are looking for a talented Design Engineer to join our dynamic team! In this role, you’ll be responsible for designing, planning, and working on technical projects. You’ll work closely with clients, consultants, and sub-contractors to ensure the smooth and safe delivery of projects, and provide technical services related to construction plans. If you’re skilled in AutoCAD, enjoy problem-solving, and love working on construction or engineering projects, this role is for you!

Key Responsibilities:

• Create and refine product specifications, and complete formwork drawings to meet production deadlines.

• Attend meetings with clients and consultants to discuss and resolve drawing-related issues.

• Work with clients and sub-contractors to ensure project delivery meets both company and client satisfaction.

• Provide technical services, including construction and reinforcement plans, before the project starts.

• Collaborate with the design team to resolve detailed design questions.

• Organize and archive design-related documents and complete other tasks assigned by your supervisor.

• Manage project-related tasks efficiently.

What We’re Looking For:

• Diploma or Degree in Civil Engineering or a related field.

• Experience in AutoCAD or related drafting skills.

• Knowledge of 3D drawing and experience in Civil/Construction/Structural Engineering or Formwork is a plus.

• Ability to work independently with good communication skills.

• Proficiency in Microsoft Office and related software.

• Fluency in English, Bahasa Malaysia, and Mandarin (preferred).

• At least 2 years of work experience is preferred, but exceptional fresh graduates are welcome to apply.

Why Join Us?

• Work in a collaborative and innovative environment.

• Gain hands-on experience with exciting projects.

• Opportunities for growth and development.

If you’re passionate about engineering and want to be part of a company that values creativity and innovation, we’d love to hear from you!

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Title: Design Engineer

Location:

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 Shah Alam, Selangor

Department:

Design Department

Salary Range:

Competitive, based on experience

About the Role:

We are looking for a talented Design Engineer to join our dynamic team! In this role, you’ll be responsible for designing, planning, and working on technical projects. You’ll work closely with clients, consultants, and sub-contractors to ensure the smooth and safe delivery of projects, and provide technical services related to construction plans. If you’re skilled in AutoCAD, enjoy problem-solving, and love working on construction or engineering projects, this role is for you!

Key Responsibilities:

• Create and refine product specifications, and complete formwork drawings to meet production deadlines.

• Attend meetings with clients and consultants to discuss and resolve drawing-related issues.

• Work with clients and sub-contractors to ensure project delivery meets both company and client satisfaction.

• Provide technical services, including construction and reinforcement plans, before the project starts.

• Collaborate with the design team to resolve detailed design questions.

• Organize and archive design-related documents and complete other tasks assigned by your supervisor.

• Manage project-related tasks efficiently.

What We’re Looking For:

• Diploma or Degree in Civil Engineering or a related field.

• Experience in AutoCAD or related drafting skills.

• Knowledge of 3D drawing and experience in Civil/Construction/Structural Engineering or Formwork is a plus.

• Ability to work independently with good communication skills.

• Proficiency in Microsoft Office and related software.

• Fluency in English, Bahasa Malaysia, and Mandarin (preferred).

• At least 2 years of work experience is preferred, but exceptional fresh graduates are welcome to apply.

Why Join Us?

• Work in a collaborative and innovative environment.

• Gain hands-on experience with exciting projects.

• Opportunities for growth and development.

If you’re passionate about engineering and want to be part of a company that values creativity and innovation, we’d love to hear from you!

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities