Main Responsibilities:

Learning needs analysis and implementation

• Support on learning needs collection and analysis and propose yearly learning plan for employees, verify the learning plan based on business needs and individual growth path, and suggest the best learning activities
• Market research on skill development trends and learning trends for the industry, propose and refine the learning direction
• Manage the training provider pool, maintain the relationship, and explore new suitable learning providers, tools, or methods
• Organize, implement, and facilitate the learning activities, training courses effectively to build target knowledge, skills, and behavior, through physical, virtual, or blended format
• Learning marketing, to promote E-learning system, or specific courses, to encourage learning culture
• E-learning system management, create live courses, promote learning course-based employee needs, support country HRs to well use the system and solve help to solve issues
• Manage the training operation (including registration, attendance, record uploading etc.), track the training course evaluation and feedback, propose improvement, and increase the overall satisfaction and engagement
• Monitor learning metrics of learning data, reporting and keep improving to meet the ongoing business needs

Development Programs support

• Support on development programs implementation, including some regional programs like Peer coaching, Trading Academy, Mentoring or Coaching
• Keep track of rotation program of corporate graduate trainees and ensure completion of evaluation after each rotation cycle, support on learning activities and events
• Other Duties – regional learning metrics tracking and support, and ad hoc project

Experiences:

• 5 years of learning & development experiences
• Knowledgeable on Learning Experience Platform, LXP, data management system
• Workday experience will be plus

Other Skills:

• Able to work independently and as part of a team
• Proactive, have ownership
• Good communication and interpersonal skills
• Excellent organizational skills with the ability to balance multiple demands and thrive in a collaborative and ambiguous environment
• Excellent data management, analytical and problem-solving skills

Languages:

• English (Fluent)

Academics:

• Diploma or Degree in Human Resource or any related field of study

• Develop and implement a comprehensive technology strategy that aligns with Fresh Futures' goals in education and job placement.
• Oversee the design, development, and maintenance of the company’s technology platforms, ensuring they are user-friendly, secure, and scalable.
• Lead and mentor the IT and development teams, fostering a culture of innovation and excellence.
• Collaborate with executive leadership to identify technological opportunities that enhance our service offerings and improve the customer experience.
• Drive the research and development of new tools, platforms, and technologies to keep Fresh Futures at the cutting edge of the industry.
• Ensure compliance with relevant data protection and cybersecurity regulations.
• Manage relationships with third-party vendors and technology partners.
• Stay current with emerging technologies and assess their potential impact on our business.

This position will support the strategic initiatives of the Organisational Development (OD) department by designing, implementing, and managing training programmes that enhance the skills, knowledge, and performance of employees. The role involves close collaboration with various departments to identify training needs, develop, implement, and monitor the learning & development of all employees to support the achievement of a performance-driven culture. Responsible for end-to-end training management and administration, with a focus on the facilitation of soft skills programmes.

1. Serve as an internal trainer to conduct soft skills and leadership development workshops to enhance the competencies and capabilities of all employees.
2. Conduct training needs analysis (TNA) to identify the training needs for all employees in meeting the behavioral competency gaps.
3. Design and develop training calendar, training programme outline, structure and recommend learning solutions to close performance gaps and increase business value.
4. Manage the overall training administration which includes training applications, HRDF claims, audit and etc.
5. Analyse and evaluate effectiveness of learning and development solutions mainly in the area of soft skills training.
6. Source and recommend training vendors and ensure sustainability of positive learning environment in delivering key learning objectives.
7. Assist in planning and managing the yearly budgeting process, provide guidance to staff in setting departmental budget and managing within the approved budget.
8. Develop, implement, and ensure the end-to-end effectiveness of Orientation Program for all new employees.
9. Work closely with relevant parties to drive e-learning initiatives.
10. Actively support organisational development activities in meeting company’s development objectives.

We are seeking a motivated Software Quality Assurance (SQA) Coordinator to join our dynamic team. In this role, you will play a key part in ensuring the quality of our applications across iOS, Android, and web platforms. You will perform manual testing, manage and assign tickets, and collaborate closely with our development team to enhance our products. This position is ideal for individuals eager to learn and grow their skills in software quality assurance and coordination.

Manual Testing Across Platforms:

• Perform thorough manual testing of our applications on iOS, Android, and web platforms.
• Utilize Lambdatest for cross browser and cross platform testing, including automation testing.
• Conduct API testing using tools like Postman or SoapUI.
• Document and report bugs, providing detailed steps and screenshots in Jira.

Ticket Management and Coordination:

• Manage and prioritize tickets using Jira.
• Assign tickets to appropriate team members based on skill sets and workload.
• Ensure all tickets are updated with accurate information and follow up as necessary.
• Coordinate with the development team to resolve issues promptly.

Technology Integration and Tools:

• Familiarity with or willingness to learn CI/CD tools such as Jenkins, Bitbucket, and GitHub.
• Use monitoring and analytics tools like RollBar, MS Clarity, and Google Firebase Analytics to track performance and identify issues.
• Understand and apply Agile testing methodologies and processes.

System Architecture Understanding:

• Gain a basic understanding of system architecture, including Frontend applications, Middleware, and Backend systems.
• Collaborate with developers to understand system design and potential impact areas.

Impact and Root Cause Analysis:

• Perform impact analysis to understand the effect of issues on the system.
• Conduct root cause analysis to identify underlying problems and suggest mitigation plans.

Team Collaboration and Mentoring:

• Work collaboratively within a team environment, promoting open communication.
• Mentor and train team members to enhance their skills and efficiency.
• Participate in team meetings and contribute ideas for continuous improvement.

• Identify and qualify opportunities by prospecting and developing relationships with key enterprise partners.
• Grow relationships with selected business providers to assist them in planning work placements and internships. 
• Create three times the number of qualified opportunities by using various methods such as making outbound calls, sending emails, holding in-person or virtual meetings, and participating in marketing campaigns and events.
• Manage social media pages and develop ongoing traffic. 
• FFA provides various products for healthcare, childcare, and other industries; we assist businesses in upskilling their staff and training them in Apprenticeships, traineeships, or other necessary training based on the business's needs. 
• Attend virtual promotional events when needed.
• Take part in all recruitment activities, such as training events, helping students decide, running information sessions, and handling inquiries.
• Provide market insights and accurate recruitment forecasts through regular, detailed reports to the management team.
• Give timely feedback to management to help improve strategies and processes.
• Build a professional and consultative relationship with students.
• Make sure all activities are reported accurately in the CRM.
• Ensure professional execution of recruitment and admin support tasks.
• Build and maintain strong, beneficial partnerships with agents, university partners, and stakeholders for lasting success.

• To assist students with the application process to colleges and Universities on the SEEKA platform.
• To guide students towards the right career paths or the diploma/degree they should pursue.
• To sell the right educational prospects to potential students.
• To streamline the experience for students applying to higher institutions.
• Be able to quickly conduct research or adapt quickly to different situations (For example, the student wants to apply to a course being conducted in Europe and you must find out what requirements they need to apply for a student ViSA)
• To continuously learn on the job and to guide others when needed or be a team player
• To get colleges to sign up and join the SEEKA platform

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

• Assist in gathering and analyzing data related to educational programs, student performance, and institutional effectiveness.
• Conduct research on educational trends, policies, and best practices in the education technology indusry
• Analyzing, creating and designing new ideas that can be implemented into the product
• Collaborate with consultants to identify client needs and develop tailored solutions.
• Participate in client meetings and contribute to discussions with data-driven insights.
• Help design and implement surveys, focus groups, and other data collection methods.
• Monitor project progress and ensure timely delivery of tasks and milestones.
• Contribute to the continuous improvement of consulting methodologies and processes.

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

• Administrative work on Ms Excel files or research work on MS Word
• Conducting research that is pertinent to understanding either the users of our platform or job applicants
• Planning and as well as designing tools that would be used to help our users understand themselves like with personality tests or processes that would help facilitate the users’ ability to find, enrol or to apply opportunities more easily (Like for learning and job opportunities)
• Working with graphics designers or coming up with your own website or mobile app page concept things such as psychology tests, career tests on Adobe XD
• If needed: To help run or be a part of induction programs or training programs for new employees to help them integrate into the company culture better
• If needed: Human resource functions such as interviewing and testing applicants

Tasks:

1. Internal & External Communication/Follow-up Tasks

• Coordinate with colleagues to update the latest information in Excel, Word documents, and PowerPoint slides.
•  Communicate externally (e.g., Proton, Honda) to obtain and update the latest information (e.g., organizational charts)

2. Business development activity

• Conduct market research: Identify potential customers by gathering information from news sources and receiving insider insights from colleagues. Create presentation slides and deliver presentations accordingly.

3. Documentation handling

• Support in preparing both soft copy and hard copy versions of agreements.

4. Sales & commercial related activity

• Regularly gather information from each business unit and compile an acquisition summary slide. This slide should include details such as awarded projects, SOP (Start of Production), parts sold, prices, as well as conduct simple calculations for the value per car and projected lifetime sales.
• Assist in collecting data and creating slides for business reports, incorporating charts, bars, and other relevant visual presentations

5. Dept administration function

• Assist in confirming the Fixed Asset Listing to ensure all assets listed have barcodes attached.

Projects:

1. Quotation handling

• When company events involving OE occur, it's necessary to engage with Bosch vendors, negotiate for lower prices, and prepare relevant documentation for the claiming process (e.g., for food catering, advertising materials for the event).

2. Business operation

• Coordinate events that involve employees from Singapore, Indonesia, Vietnam, Thailand, and Malaysia, fostering collaboration and strengthening our business operations across the region.

3. Customer services/ management

• Assist in greeting guests and resolving their issues whenever our department holds events or when senior executives visit.

4. Automotive research

• Conducting market research and contribute to the preparation of presentation slides aimed at expanding our business.

Business Development Executive – Phone Pitch pro max

Why we’re built different: Trueventus organizes over 100 market-leading B2B events every year. At our events we create the environments which allow business to flourish. Our knowledge of the communities we serve, our ability to attract the right people and our skill at curating the physical space and creating memorable experiences bring thousands of like-minded people together. It is this shared experience and the opportunities to make human connections which allow businesses to grow.Player we want on the squad: Main Character mindset with a drive to look for sales and think fast on the call. Not afraid to pick up the phone and PITCH new events to clients. Eats rejections for breakfast and keeps that energy 24/7. Hustle like a champ’, stay hungry for sales and devour. We want the real ones only – no half-stepping here. Time to secure that bag.

Stuff we’ll notice if u don’t do:

• Be a Commission Hungry, Deal-Seeking, Profit thirsty Sales Exec
• Do Market Research on Industry knowledge, Companies and Job titles. Understanding market trends.
• Time to level up with some serious lead generation at least 100! Let's crush it daily and stay ahead of the game with a smart plan.
• Dial up the energy every day, reaching out to a solid flow of potential clients at least 150 and showcasing our value with enthusiasm.
• Email minimum 10 clients with the product materials.
• Follow-up with clients and secure the bag
• Adhere the sales process closely
• Always ask for the sale during each call back with clients.
• Able to handle pressure, work fast-pace and learn fast
• Able to handle rejections like a G.O.A.T
• Work Mon-Fri, 8.30am - 5.30pm.
• Be punctual cause if you late, your sale will be late. On the phone 8.30am sharp cause your clients are waiting.
• Achieve monthly Sales KPI.

Job Perks that are lit

• Opportunities to Travel to events around the world
• Monthly team building/outing upon hitting company target.
• Yearly 1 week off cause Christmas.
• Work life balance cause we don’t work on weekends
• Comms in USD
• RM 3,000 Basic + Comms
• Great work culture
• Training provided.

Vibe-Check

• Min. qualifications Diploma
• ABLE TO CONVERSE IN ENGLISH IS A MUST!!!
• Zero fears in calling clients and pitching
• Fast learner
• Able to take the heat
• No issue travelling overseas

Vibe-Check

• Min. qualifications Diploma
• ABLE TO CONVERSE IN ENGLISH IS A MUST!!!
• Zero fears in calling clients and pitching
• Fast learner
• Able to take the heat
• No issue travelling overseas

Key responsibilities of this position include but not limited to research, design, develop and maintenance of engineering and manufacturing software solutions. Collaborate with users and development team in the entire software development lifecycle. Ensure all software solutions meet the organization’s high-quality standards.

Key responsibilities of this position include but not limited to research, design, develop and maintenance of engineering and manufacturing software solutions. Collaborate with users and development team in the entire software development lifecycle. Ensure all software solutions meet the organization’s high-quality standards.

Engineer under Product Development Team will be responsible for Platform (SSD) Test Development activities in relation to NPI Product Test Development. Scope of engineering work encompasses following:

• Participates in designing a complete comprehensive framework of Functional Product Test Plan for any specific Memory or SSD product (SATA,SAS,PCIe).
• Participates in designing processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility.
• Conceives system interfaces and business application prototypes. Identifies, analyzes and resolves system design weaknesses.
• Influences the shaping of future products by contributing to the framework (architecture) used across multiple products or systems.
• Participates in designing, developing, and implementing effective methods of testing and troubleshooting systems and equipment for NPI phases of product development and manufacturing.
• Provides multi-layered technical expertise for next generation initiatives.
• Prepares test and diagnostic programs, designs test fixtures and equipment, and completes specifications and procedures for new products.
• Plans the labor, schedules, and equipment required for testing and evaluating standard and special devices.
• Participates in evaluating test strategy to best fit the quality-of-test for new product
• Develops Product characterization parameters by using test platform or instrumentation
• Performs analytical study by using statistical tools – SPC/MiniTab/JMP, conduct FMEA, custom DOE, prepare and liaise with other support Engineering groups for efficient manufacturing test platform
• Develops/modifies tools to aid test development using scripting languages such as C++,Python
• Publish Whitepaper(s) on area of Test Specialization
• Analyzing, troubleshooting and fixing issues discovered by internal test teams or by customer use of the products.
• Representing the team in one or more multi-disciplined engineering core team(s).

This position requires the individual to take full responsibility for developing and maintaining the test platform system software, including developing a new feature, debugging an existing release, and working on any test-platform-related issues reported by the factory equipment engineering team. He will also be involved in various R&D projects relevant to testing.

• Responsible for respective Memory (NAND) & Platform (SSD) Test Development activities in relation to NPI Product Test Development. Scope of engineering work encompasses following
• The individual will interface with design, process, test, and reliability & global Product engineering team to solve problems and will sustain products with cost reduction and yield improvements
• Drive end to end development including defining test flow, screens to deliver very high quality OEM products.
• Participates in designing a complete comprehensive framework of Functional Product Test Plan for any specific Memory or SSD product
• Participates in designing processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility.
• Conceives system interfaces and business application prototypes. Identifies, analyzes and resolves system design weaknesses.
• Influences the shaping of future products by contributing to the framework (architecture) used across multiple products or systems.
• Ensures standard and compliance for test program buy-offs and product qualification related to test;
• Ensures  team  capability to deliver Failure  Analysis of product yield  improvement to meet yield and QUALITY targets;

Engineer under Product Development Team will be responsible for Platform (SSD) Test Development activities in relation to NPI Product Test Development. Scope of engineering work encompasses following:

• Participates in designing a complete comprehensive framework of Functional Product Test Plan for any specific Memory or SSD product (SATA,SAS,PCIe).
• Participates in designing processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility.
• Conceives system interfaces and business application prototypes. Identifies, analyzes and resolves system design weaknesses.
• Influences the shaping of future products by contributing to the framework (architecture) used across multiple products or systems.
• Participates in designing, developing, and implementing effective methods of testing and troubleshooting systems and equipment for NPI phases of product development and manufacturing.
• Provides multi-layered technical expertise for next generation initiatives.
• Prepares test and diagnostic programs, designs test fixtures and equipment, and completes specifications and procedures for new products.
• Plans the labor, schedules, and equipment required for testing and evaluating standard and special devices.
• Participates in evaluating test strategy to best fit the quality-of-test for new product
• Develops Product characterization parameters by using test platform or instrumentation
• Performs analytical study by using statistical tools – SPC/MiniTab/JMP, conduct FMEA, custom DOE, prepare and liaise with other support Engineering groups for efficient manufacturing test platform
• Develops/modifies tools to aid test development using scripting languages such as C++,Python
• Publish Whitepaper(s) on area of Test Specialization
• Analyzing, troubleshooting and fixing issues discovered by internal test teams or by customer use of the products.
• Representing the team in one or more multi-disciplined engineering core team(s).

• Conduct business requirement gathering to assist HR Business Partners to develop a comprehensive and effective job design, organisation structure and job description.
• Coordinate and manage organisational development programmes (e.g. trainings, corporate social responsibility, townhalls, employee engagement, etc.) for the group to ensure seamless coordination from pre-event until post event.
• Monitor and manage the development of the talent pool that are part of the Employee Development Programme.
• Manage and effectively coordination with learning institutions on partnership programmes for internships and business scholar programme.
• Collaborate amongst the HR community and stakeholders in the group of companies in driving HR projects and organisational initiatives.
• Constantly monitor and provide visibility on measurements that HR function tracks to ensure compliance and progress (e.g. JEF, Training Bond, Government Claims, etc.)
• Identify areas for improvement and make the necessary recommendations to enhance the efficiency and effectiveness of the workforce as well as the HR Function.

• To assist students with the application process to colleges and Universities on the SEEKA platform.
• To guide students towards the right career paths or the diploma/degree they should pursue.
• To sell the right educational prospects to potential students.
• To streamline the experience for students applying to higher institutions.
• Be able to quickly conduct research or adapt quickly to different situations (For example, the student wants to apply to a course being conducted in Europe and you must find out what requirements they need to apply for a student ViSA)
• To continuously learn on the job and to guide others when needed or be a team player
• To get colleges to sign up and join the SEEKA platform

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.