Total 31,886 it analyst job vacancies in Malaysia

- Help to ensure the Service Desk attains and seeks to improve internally set and customer facing targets. - Monitor and action the IT Service Desk queue for the team, efficiently responding to queries within agreed Service Level Agreements. Customers/Users should be kept informed of progress. - Escalate customer issues and requests to Service Desk Supervisors. - Assess the impact and urgency of calls to enable appropriate prioritisation in line with Service Level Agreements - Champions a customer-focused approach and the delivery of high-quality products that respond to customers needs. - Participate in the review and resolution of major incidents where required - Assist in the maintenance of IT asset inventories as required. - Be able to work within other IT Service Desk teams as required by the needs of the service. - Prepared to undertake and complete tasks outside of their job description on an as-required basis in response to business demands. - Undertake other duties that are considered to be within the general scope of this post as required by the Service Desk Supervisor.

IT Support Analyst



UE07 £39,347 – £46,974 per annum

ISG / Applications Directorate / Production Management

Full time, 35 Hours per week

Open-ended contract

We’re currently offering an exciting role for an IT/Applications Support Analyst to join our friendly Production Management team and work at the heart of one of the world’s leading universities. The role involves helping to support a variety of applications and offers a competitive salary of £39,347 – £46,974pa. This role offers a hybrid working pattern, with weekly anchor days worked on-campus in Edinburgh and the rest from home. The team would prefer full-time working hours (35hrs per week), but are committed to offering flexibility, so part-time hours or other flexible working options, i.e. compressed hours or staggered start/finish times, will be considered.



What we can offer you:

A competitive salary of £39,347 – £46,974 per annum.
A friendly team and chance to be part of a world-leading centre of academic excellence providing production support to contribute to the wide range of services and applications that support our students and staff.
Generous annual leave allowance of 40 days per year (inclusive of festive closure days)
Highly competitive defined-benefit pension scheme with a substantial employer contribution
A range of flexible working options to help prioritise work/life balance
A day of paid leave annually for your chosen volunteering activity
Access to excellent online learning and a Staff Scholarship fund
Varied staff discounts, family-friendly initiatives, support for staff wellbeing and more
Use our reward calculator to find out the total value of the pay and benefits for this role.



What the job involves:

Providing high quality technical support for corporate applications and working with colleagues and business partners across areas to ensure the smooth running of LIVE systems primarily under Student/Academic services (E.g.: Tribal SITS)
Contributing specialist business and technical expertise to project teams ensuring that new IT systems and facilities are introduced successfully with minimal risk to the ongoing operation of university business.

Job Summary:

In this role, you will have an in-depth understanding of business processes, and define the use cases / user story for applications in Prudential Singapore. You will also develop acceptance criteria to provide assurance for quality of the applications releases. As part of this dynamic role, you will work closely with business units and other IT teams to deliver leading edge digital capabilities for Prudential Singapore.

Job Description:
• Understand business process and define the business requirements in the form of use cases / user stories.
• Design IT solutions together with relevant IT teams that will meet business requirements and timeline.
• Deliver IT solutions in accordance to relevant IT policies and procedures.
• Provide and share knowledge to other team members.

Who we are looking for:
Competencies & Personal Traits
• Independent and works well across different functions.
• Excellent problem analysis skill. Innovative and creative in developing solutions.
• Excellent verbal and written communication skills.
• Strong sense of drive and commitment to deliver on responsibilities.
• Works well in a dynamic environment.
• Ability and willingness to be hands-on.

Working Experience:
• 4-8 years in delivering IT applications.
• Experience in Agile software development.

Education:
• Bachelor degree

Language:
• Fluent written and spoken English

Responsibilities:

• Responsible for understanding business processes and identifying business requirements and translate into functional specifications
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Assist in supporting multiple applications systems and platforms
• Adhere to company, project and support standards and guidelines

Requirements:

• At least 5 years working experience in delivering and supporting IT applications
• Analytical, problem solving skills and attention to detail
• Written and verbal communication with emphasis in technical writing skills
• Keen appreciation of business needs and interest in business processes and process re-engineering
• Basic knowledge of SQL and writing SQL queries

Job Advert

The IT Service Desk Analyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring
smooth and efficient operation of their computer systems and applications. You will be responsible for diagnosing and resolving
hardware and software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more
complex problems when necessary whilst delivering exceptional customer service to our internal users. You will aim to provide
excellent customer service, solving technical challenges, and contributing to a collaborative IT team.




Key Responsibilities include:




* Technical Support - Provide first-line technical support to end-users via phone, email, or in-person. Diagnose and
troubleshoot hardware, software, and network-related issues. Guide users through step-by-step solutions in a clear and concise
manner.
* Incident Management - Log and track incidents in the service desk ticketing system. Prioritise and escalate incidents based on
urgency and impact. Ensure timely resolution of issues and adherence to service level agreements (SLAs).
* Customer Service - Deliver excellent customer service by actively listening to users and empathising with their concerns. Keep
end-users informed of incident progress, notifying them of impending changes or agreed outages. Provide user training and
support for various applications and technologies.
* Documentation - Create and maintain accurate and detailed documentation of common issues and their resolutions. Contribute to
the knowledge base and ensure it is kept updated to facilitate efficient problem resolution.
* Collaboration: - Collaborate with other IT teams and Service Providers to resolve complex technical issues. Escalate issues
to appropriate teams or specialists when necessary.
* Problem Management- Monitor and report on recurring issues to help identify root causes and prevent future incidents.
Contribute to the development of proactive solutions to common problems.




Qualification & Experience:




* Bachelor’s degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience. ITIL
foundation qualification would be a bonus.
* Previous experience in a service desk or technical support role is essential (2 year's experience or more is desirable).
* Proficient in troubleshooting Windows operating system, with familiarity with M365, Active Directory, and basic networking
concepts.
* Knowledge of remote desktop tools and IT Service Management tools would also be an advantage.
* Strong interpersonal and communication skills.
* Patience and the ability to remain calm under pressure.
* Analytical and problem-solving mindset.
* Willingness to learn and adapt to new technologies.

Company’s Profile:

As a market leader in industrial vehicles, they have over 4 decades of experience in the automotive industry. They lease many high-end vehicles to their 41,000 customer base and have been customers’ first-choice partner for many years. They are currently looking for a IT System Analyst to value-add to their business.

Work location: Tuas (company bus provided from Joo Koon MRT)

Working hours: Monday – Friday, 8.30am – 5.30pm

Company Benefits:

• Bonus payout twice in a year (mid year and end year)
• Flexi benefits $700/year
• Annual increment
• Mobile phone allowance provided

Job Responsibilities:

• Participate in the Microsoft Dynamics CRM 2013 Upgrade Project
• Deliver on-site support for organization's CRM system, ensuring smooth operations and addressing any technical issues or user queries
• Proactively gather and consolidate user feedback, analyzing and documenting suggestions, concerns and enhancement requests
• Conduct training sessions for existing sales users. Respond promptly to training requests and provide ongoing guidance and assistance.
• Collect and consolidate user feedback and follow up with vendor.
• Continuously update and maintain user manuals to ensure they reflect the latest features, enhancements and best practices of the CRM system.

Requirements:

• Educational qualification in IT / Computer Science or equivalent. Fresh grads welcome to apply, training will be provided
• Proficiency with Windows OS
• Experience with Microsoft Dynamics CRM or other Microsoft products will be an added advantage

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are recruiting for an experienced Field Support Analyst for our client. On offer is a 3-month initial contract inside IR35 at a daily rate up to £240 per day. This role will incorporate 3 days per week in the Doncaster office and then 2 days on the road including overnight stays, all expenses paid - you will need to be fully flexible.

What you will be working on:
You will provide 2nd line technical support to IT users in the field. You will diagnose and troubleshoot common hardware, software, and networking issues and assist with computer software integration. You may work either on-site or remotely to help with software installations, network failures, hardware faults, and other IT-related problems. The role will also assist in logging and resolving user incidents/service requests using the IT Service Management Tool, monitoring progress and, keeping users appraised of events and updates.

Key responsibilities:

• Identify and carry out any immediate corrective action that can resolve or contain issues directly.
• Monitor the progress of incidents and keeps all interested parties informed.
• Resolve incidents, verifying the resolution and confirming with the customer.
• Work with 1st and 3rd line support groups to assist with resolution where necessary.
• Escalate and progress the severity of support issues as required.

You'll need experience with:

• Microsoft Windows 10 and 11 Desktop Operating Systems
• Microsoft Windows Server 2016 and later versions
• Microsoft Office 365 and other windows based applications.
• Web applications, PC, Laptop and Printer hardware, iPhones and iPads.
• Active Directory services.
• Mobile Device Management

What you'll get in return
You will be earning up to £240 a day inside IR35, on a 3-month initial contract (with the aim of transferring to a permanent role). This role will incorporate 3 days per week in the Doncaster office and then 2 days on the road including overnight stays, all expenses paid - you will need to be fully flexible.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: DarlingtonSalary: Up to £26,000 per annumContract: PermanentHours: 37.5 hours per week

An exciting opportunity has arisen to join Redde Northgate's IT Service Desk Team as an experienced Service Desk Analyst, which provides first line IT support to end users across the business.
Working out of our Darlington office, your main role will involve efficiently handling and documenting customer contacts from various channels, accurately capturing all essential details. Leveraging your technical expertise, you'll provide timely diagnoses and resolutions to ensure exceptional service delivery.
You will make personalised decisions and actions whilst maintaining a high standard of customer service throughout all interactions. Additionally, you will support with onsite desk support and ad hoc duties when required.
Following completion of probation, you also have the potential to be on a on-call rotation to address urgent IT issues outside of the core business hours including evenings, weekends and Bank Holidays.

What’s in it for you?
Salary- Up to £26,000 per annum per annum depending on experience.
Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!
Pension- 5% Employer Contributions.
Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).
Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.
Professional Development - We have partnered with Plurasight to offer you the most relevant content authored by industry expert, giving you access to thousands of courses, skills test and learning paths.
We're so excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

About you:

You have a customer focused approach, where the user experience is at the forefront of what you do.
You can demonstrate a passion for providing excellent customer service.
You’re able to take a logical approach to fault finding and problem resolution.
You have a “Can Do” attitude and are results driven.
You’re confident in engaging and challenging across all levels.
You have a keen eye for detail and are able to multitask effectively in a fast-paced environment.


About usRedde Northgate is the leading integrated mobility solutions platform providing services across the vehicle lifecycle through our broad mix of operating companies. We support our customers through a network and diversified fleet of over 125,000 owned and leased vehicles, together with over 600,000 managed vehicles. Today we are made up of 6,700 colleagues across 175 sites throughout the UK, Ireland, and Spain, and continue to grow. Our Group IT team are at the heart of our business and key to our success.

Be part of our futureIf you would love to join our team as a Service Desk Analyst, we encourage you to find out more. Apply today!

We have a great opportunity for an IT Service Desk Analyst to join our in -house IT Team on a full time, permanent basis. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.

The role

The IT Service Desk Analyst plays a crucial role in delivering technical support to end-users, ensuring the timely resolution of IT issues, and maintaining a positive user experience. This position involves responding to service requests, troubleshooting problems, and collaborating with various IT teams to deliver effective solutions. Full life cycle support of end user computing devices across HPG and on site-support of IT equipment as required. Working within a managed services environment, you will be responsible for completing service support/delivery tasks which fall outside of our supplier’s responsibility, or which require specific on-site assistance. Working in conjunction with the IT Service Desk Manager, you will log & triage calls, complete first line fix. support, refine and improve the processes and procedures in place with our suppliers to ensure continual service improvement.
What skills and experience we are looking for:
ITIL V3 or V4 foundation (essential); specialist certifications (desirable)
Experience of JIRA service Desk tooling (desirable)
At least one years’ experience in an IT Service Desk lead/Manager role
Technical Proficiency: In-depth knowledge of IT systems, networks, and software applications, coupled with the ability to troubleshoot and resolve technical issues efficiently.
Ability to use O365 products including SharePoint and Teams
Problem-Solving Abilities: Analytical mindset and the ability to diagnose and resolve technical issues efficiently.
Unfazed by having several competing priorities to manage.
Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders effectively.
Adaptability: Flexibility to adapt to changing technologies, processes, and work environments.

We can offer you

We offer a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available. We can offer 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information. .

About us

As one of the largest providers of affordable homes and care in the area, employing almost 1,000 people, Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire. Housing Plus Group companies include Care Plus, Property Plus and Severn Homes.

Housing Plus Group values the diversity of its communities and aims to have a workforce that is representative of this. We create inclusive environments for our people and customers where we can be our true authentic selves. We welcome applications from all sections of our community.

Join our team at Housing Plus Group, where we value your time as much as your talent. We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance.

If you want to be part of an organisation that’s determined to make a positive difference to homes, lives and communities, if you want to be proud of what you do, if you are looking for job security and a great career, join Housing Plus Group.

How to apply

Please apply by clicking apply within this advert, including your CV and cover letter within your application. Should you have any questions please contact careers@housingplusgroup.co.uk

Closing date: Monday 29 April 2024 - interviews will take place throughout the advert

We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
We may close this vacancy early if we receive a high volume of applications. Don’t delay – apply today to avoid disappointment.
If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.

• Keep an eye on our system's health and performance, making sure everything runs smoothly (24/7 rotational shift)
• Assist in rolling out new applications and systems to ensure they work seamlessly
• Requirement gathering
• Help coordinate user acceptance testing and performance testing sessions
• Handle system enhancement requests and work with vendors to get things done
• Support SQL troubleshooting efforts during incidents to keep operations smooth
• Ensure our systems and processes comply with regulations and internal standards

Job Advert

The IT Service Desk Analyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring
smooth and efficient operation of their computer systems and applications. You will be responsible for diagnosing and resolving
hardware and software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more
complex problems when necessary whilst delivering exceptional customer service to our internal users. You will aim to provide
excellent customer service, solving technical challenges, and contributing to a collaborative IT team.




Key Responsibilities include:




* Technical Support - Provide first-line technical support to end-users via phone, email, or in-person. Diagnose and
troubleshoot hardware, software, and network-related issues. Guide users through step-by-step solutions in a clear and concise
manner.
* Incident Management - Log and track incidents in the service desk ticketing system. Prioritise and escalate incidents based on
urgency and impact. Ensure timely resolution of issues and adherence to service level agreements (SLAs).
* Customer Service - Deliver excellent customer service by actively listening to users and empathising with their concerns. Keep
end-users informed of incident progress, notifying them of impending changes or agreed outages. Provide user training and
support for various applications and technologies.
* Documentation - Create and maintain accurate and detailed documentation of common issues and their resolutions. Contribute to
the knowledge base and ensure it is kept updated to facilitate efficient problem resolution.
* Collaboration: - Collaborate with other IT teams and Service Providers to resolve complex technical issues. Escalate issues
to appropriate teams or specialists when necessary.
* Problem Management- Monitor and report on recurring issues to help identify root causes and prevent future incidents.
Contribute to the development of proactive solutions to common problems.




Qualification & Experience:




* Bachelor’s degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience. ITIL
foundation qualification would be a bonus.
* Previous experience in a service desk or technical support role is essential (2 year's experience or more is desirable).
* Proficient in troubleshooting Windows operating system, with familiarity with M365, Active Directory, and basic networking
concepts.
* Knowledge of remote desktop tools and IT Service Management tools would also be an advantage.
* Strong interpersonal and communication skills.
* Patience and the ability to remain calm under pressure.
* Analytical and problem-solving mindset.
* Willingness to learn and adapt to new technologies.

We’re a global engineering, management and development consultancy. Everywhere around the world, people’s needs and aspirations are changing, fast. That brings increasing challenge for our clients, as you seek to satisfy your stakeholders, tackle societal issues and deliver your business strategy.
Our network of experts looks at problems from fresh angles and finds opportunities in complexity. They bring together diverse skills, experience and insight, to turn obstacles into sustainable solutions. Our aim: to add value at every stage, for you and the lives you touch every day.
We are looking for a professional with expertise in both Information Technology and Business Administration for the role of IT Business Analyst. You will work alongside a global IT team, project and program managers, project directors and business stakeholders to perform detailed requirements gathering and analysis, developing Statements of Work, business cases and assist in defining project scope and success criteria.

The best IT Business Analysts have exceptional analytical and interpersonal skills, as they act as a communication link between the IT department and other divisions. To succeed in this role, you should possess an analytical way of thinking and the ability to explain difficult concepts to non-technical users, be a self-starter and have a positive can-do attitude. As we are a diverse and global team, flexibility in working timing is required.

Roles and Responsibilities

- Analyse business requirements with users. Determine feasibility, cost, time and resources required, compatibility with existing system(s), potential problem areas, and recommending and presenting solutions in meeting project objectives.
- Work with project team(s) to develop project scope, budget, timeline, resources, risks, and project value.
- Ability to carry out process identification, definition and mapping. Participate in planning and designing business processes, including formulating recommendations to improve and support business activities.
- Elicit requirements using interviews, document analysis, requirements workshops for visioning, surveys, business process descriptions, user story-based product backlog development, use cases modelling and specification, scenarios, business analysis, task and workflow analysis.
- Conduct detailed research in order to translate business requirements into precise, high quality user stories or functional specifications that are clear and concise and are easy to understand and implement by the development team.
- Identify and validate key business requirements.
- Facilitation of User Acceptance Testing (UAT)


Candidate Specification

Problem-solving skills

- An ability to identify the key points, understand everyone’s interest, list possible solutions, evaluate options, and document.

Analytical mindset

- Creative and curious, with the ability to concentrate on large volumes of data / information, then analyse and produce a result.

Elicitation

- The ability to ‘draw out’ information using different techniques to elicit functional and non-functional requirements, by asking the ‘right questions’ to make the information relevant.

Communication

- Possess the ability to listen, understand, and relay back clear and concisely information. Having the amplitude to think before responding and responding in a neutral way.

Time Management

- Having the ability to appropriate the time spent on specific activities, especially to increase effectiveness, efficiency and productivity.


Team Player

- Being humble without excessive ego or concerns about status.
- Constantly looking to learn more and to take on more responsibility.
- Being ‘people smart’, with an ability to understand what is happening in a group situation, and how to deal with others in the most effective way. ·

Qualification and Experience

- Extensive demonstrable experience in Business Analysis.
- A bachelor’s degree in IT or business management would be advantageous but is not essential.


We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds.

Mott MacDonald

We’re a global engineering, management, and development consultancy. Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.

A fundamental part of this is respecting each person’s differences and striving to meet their needs.

We are proud to be a one of Glassdoor’s top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK.

Our values: Progress, Respect, Integrity, Drive, Excellence.


Equality, diversity, and inclusion
We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.

Accessibility
We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you.

Agile working
Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.

We offer some fantastic benefits including:

Health and wellbeing

- Private medical insurance for all UK colleagues.
- Health cash plan to support you with every day health costs and treatments.
- Access to Peppy, providing free support from menopause experts for all UK colleagues.
- A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
- Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.

Financial wellbeing

- We match employee pension contributions between 4.5% and 7%.
- Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
- Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
- Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
- As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.

Lifestyle

- A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
- Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
- Variety of employee saving schemes and discounts from high-street retailers.

Enhanced family and carers leave

- Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
- Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
- Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.

Learning and development

- Primary annual professional institution subscription.
- A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.

Networks, communities, and social outcomes

- Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
- Make a difference within our communities through our social outcomes.

Apply now, or for more information about our application process, click here.

Proud member of the Disability Confident employer scheme

We have an exciting opportunity for a Business Analyst to join us in Singapore.

Job Description

• 3-5 years of relevant experience as technical Business Analyst
• Degree in Computer Science, Business, or related subject areas
• Experience in using Agile methodology in at least one full software or product development cycle
• Strong analytical, conceptualization, and problem-solving skills
• Experience in documenting FRD, sequence diagrams, API documentation
• Review QA test cases, verifying Dev fixes / enhancement, Customer Demos
• Good communication skills, with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply
• Background in public sector/government projects is Must

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Roles & Responsibilities (Able to work on shifts when necessary and requested)

Job Description

• Work closely with the teams to understand the user story requirements
• Build test plans and test cases based on user story requirements and production release plan
• Prepare and review the test plans and test cases with team members
• Execute testing of test cases and review test results for correctness and completeness
• Ensure test scenarios, test cases and testing documents are traceable and auditable
• Prepare test management reports and statistics for reporting to management and as production release artefacts
• Any other ad-hoc duties as assigned by supervisors

Job Requirements

• Bachelor’s degree with hands on testing experience.
• Experience in quality assurance management within digital platforms.
• Knowledge in SQL and have experience in using SQL to retrieve and analyze data from database.
• Experience in logging test scenarios and test cases using Gherkins in Jira.
• Knowledge in wealth management process, content and investment products.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: karinchan@recruitexpress.com.sg

CEI Reg No: R1104584

EA Licence No: 99C4599

Recruit Express Pte Ltd

About Grill?d
Grill?d Healthy Burgers is an innovative, dynamic brand with a simple aim; to make burgers that taste good but are also good for you. Grill?d opened its first restaurant in Hawthorn, Victoria in 2004 and now operates with over 170 restaurants across Australia.
Our burger revolution is sweeping the nation and?have?ambitious growth plans. The secret to our success? There is no secret, in fact, we shout it from the rooftops - we believe in providing fresh, quality food and empowering the heroes of the business, our Grill?d employees.
Our passion is contagious, and we are looking for like-minded individuals to join our team. Want to be part of a burger revolution? Join us!

About The?Role
Our IT team is continuing to grow and we're currently looking for a Business Analyst to join our team at Grill'd Support Office in Richmond. You ... Click here to view more detail / apply for IT Functional Analyst