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Jobs in Malaysia   »   Jobs in Bangsar   »   Customer Service jobs   »   Customer Service Representative

Customer Service Representative

Bangsar

Requirements

  • Candidate must possess at least Diploma and above in Business Management / Mass Communication or relevant
  • Malaysian only
  • Fluent in Bahasa Malay, English & Mandarin
  • To work in a team environment & support each other in multitasking
  • Good Communication skills, polite, patience, attend to customer complaint & problem solving skill

Responsibility

  • Take ownership of issues & concern of customer
  • Guiding Customer to use our client application platform
  • Willing to learn
  • To handle customers inquiry throught phone and platform
  • Built rapport with customers and team
  • Contact and identify Opportunites and book appointment for our Account Manager

 


Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Nearby public transport
  • Central location
  • Flexible working hours
  • Casual dress code
  • Annua Leave and Medical Leave
  • Personal development opportunities
  • EPF and SOCSO
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Company Overview

Wingo Starr Group (WSG) started up as a small business in early 2015 and established through hard work and peer dedication.   WSG has grown to be a highly reputable and niche market company today. One of the key success reasons is due to our highly dedicated team of people and great alliances. 

WSG acts as a consulting firm, as well providing specialized management and technology services capability spanning across Human Resources Outsourcing (HRO), Business Processing Outsourcing (BPO) and Information Technology Outsourcing (ITO) and now currently we have In-house Training Services for all levels of management and employees registered under (HRDF).

WSG is managed by a management team with (10) years of experiences in (BPO, HRO, and ITO).   

WSG is established by a presence in the market since 2011, having clients within and beyond the border which included (Singapore). WSG has proven to be the specialist in the area of outsourcing.

In recent years, WSG has established business alliances with a few major service providers (Telekom Malaysia Berhad, Maxis Berhad, Green Packet Berhad, Taylor College, Qatar RIA Sdn Bhd, ITG Sdn Bhd and etc.)

These business alliances have enabled WSG to gain a substantial amount of knowledge and technological edge in the field of outsourcing.

Corporate Vision
To continuously strive to be the most preferred choice for Contact Centre services, by developing prosperous, beneficial and longevity relationship with our clients through a process of continuous improvement, data analysis and optimizing their returns by creating value and quality standards

Corporate Mission
We empower the business community by enhancing their cash flow through effective and progressive management systems and innovative solutions. 

We are committed to building a positive, aggressive and professional environment that stimulate strong teamwork spirit and honor our service values and integrity.

The primary focus for WSG in Malaysia is in providing General Recruitment Services, Specialist Recruitment Services, Human Resource Outsourcing, and Contact Centre services. In addition, we are also the leader for Business Process Outsourcing and Consulting Services which is made available through Wingo Starr Group.

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Company Summary
Wingo Starr Group
https://www.wingostarrgroup.com/
201-500 employees
Call Center
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