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Jobs in Malaysia   »   Jobs in Dataran Cascades, Kota Damansara   »   PR / Media / Communications jobs   »   Account Servicing Executive

Account Servicing Executive

Dataran Cascades, Kota Damansara

Responsibilities:

  • Manage a portfolio of accounts to achieve long-term success.
  • Develop positive relationships with clients.
  • Act as the point of contact and handle customers' individual needs.
  • Generate new business using existing and potential customer networks.
  • Resolve conflicts and provide solutions to customers in a timely manner.
  • Create detailed business plans to facilitate the attainment of goals and quotas
  • Manage the entire sales cycle from finding a client to securing a deal
  • Present products to prospective clients
  • Convey the messages from client to studio
  • Provide professional after-sales support to enhance the customers’ dedication
  • Remain in frequent contact with the clients in your responsibility to understand their needs
  • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
  • Negotiate agreements and keep records of sales and data

 

Requirements:

  • Candidate must possess at least Diploma / Degree in Mass communication, Public relations/ Advertising/Business Administration, Marketing or relevant field.
  • Proven work experience as an Account Servicing Executiveor in other advertising /customer service role
  • Hands on experience in sales and an ability to deliver excellent customer experience.
  • Knowledge of MS Office, Excel, Power point.
  • Basic knowledge in designing
  • Good communication and negotiation skills.
  • An ability to deliver projects and answer inquiries on time.
  • Able to travel around Selangor/ KL area
  • Possess a driving licence
  • Required language(s): Fluent English, Bahasa Malaysia ,Proficient Mandarin

Benefits

  • Company trips
  • EPF , Socso 
  • Medical Leave
  • Annual Leave 
  • Miscellaneous allowance
✱   This job post has expired   ✱

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Company Overview

We'll do the mind-boggling works for you. We make real advertising less complicated for you. What makes a difference in this world? Effective advertising. There's no good or bad advertisement - Only effective ones. And we'll show you how.

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Company Summary
AD&D Studio
http://www.adnd.com.my/index.html
11-25 employees
Design
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