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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Information Technology jobs   »   Executive/Senior Executive – Information Technology, Application Development

Executive/Senior Executive – Information Technology, Application Development

Kuala Lumpur
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The Roles:

  • Meet and attend the demand and delivery of application/system service and system improvement according to predefined standard process(s) and procedure(s).
  • Handling of Production Support issue(s) and activities within defined SLA.
  • Design, coding, testing, documentation, quality checking and maintenance of programs/object/components of software application.
  • Work on a wide range of projects involving the implementation of new and existing systems, solutions and processes.
  • Research and evaluate software related technologies and products.

Main Responsibility:

1.     Application Development Lifecycle

  • Develop system solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the application development lifecycle
  • Design, modify, develop, write and implement software programming applications.
  • Plan, prepares and executes Unit/System/Integration Test and document results
  • Quality checks program code, related objects and documentation
  • Collaboration with Project Teams, Business Analysts, Backend developers and End Users in identifying possible application enhancement.
  • Work is conducted efficiently and effectively in compliance with established standards.
  • Advice, developments and implementations are based on sound research and analysis and are provided in a timely and professional manner.

2.     Project Coordination

  • Handle small project to ensure the project meet users’ requirements, timeline and cost.
  • Perform first level QC on system before deliver to users for test.
  • Liaised with vendor on support and provide coordination between users and vendor.
  • Escalate immediate to superior when help is required.
  • Prepare functional spec and meet project timeline and cost.
  • Improved users’ view on quality delivered due to it was QC by IT.

3.     Application Support & Maintenance

  • Respond, assign and escalate as appropriate, and ensure timely resolution of all RMS requests
  • Collaboration with Business Analysts, Backend developers and End Users in identifying application bugs, modify application/system to eliminate identified application bugs.
  • Helping in data analysis and reports to support business processes.
  • Updating the Solutions/Knowledge database with resolutions as appropriate.
  • Requests for support are logged and tracked through the RMS system.
  • Responses and resolutions meet or exceed Service Level Agreements.

4.     Compliance

  • Adhere to the change management and release management procedures for any project / customization implementation and data patching process.
  • Manage the program migration and data patching process.
  • Recommending changes in policies and procedures
  • Policies and Procedures are adhered to.

5.     Personal and Team Development

  • Knowledge sharing and transition among Application Development team where these is a new change release/major system root cause(s)
  • Pro-active in maintaining and increasing the teams and own technical knowledge
  • Is approachable and consistently engaged with team members.

6.     Relationship Management

  • Maintain close working relationships with internal and external contacts particularly user groups, local authorities, software providers, consultants and contractors.
  • Maintain a professional attitude. Demonstrate patience, tolerance and understanding.
  • Effective, professional relationships and partnerships are developed and maintained with internal and external contacts.
  • Professional image is conveyed in public forums.

7.     Work Management

  • Manage a variety of tasks concurrently and show flexibility of work patterns to meet timeframes and delivery.
  • Suggest new processes and techniques which will improve the efficiency or effectiveness of the team.
  • Occasionally required to work outside of normal work hours to meet deadlines or to keep up with the variable demands of projects.
  • Undertake any other relevant duties as directed by the Management.
  • Work is delivered on time and to requirements.
  • Processes and techniques are regularly reviewed, robust and effective blend of industry best practice and organisation requirements.
  • Duties are completed to appropriate standards.

Qualification and Experience Requirements:

  • Minimum Diploma or Degree in IT degree in a related area.
  • Minimum 3-5 years’ experience in IT Application development environment
  •  Good project and time management skills.
  • Good analytical and problem-solving skills.
  • In-depth understanding of the Application Development Life Cycle.
  • Sound knowledge of business acumen and organisation awareness
  • Effective communication
  • Self-planning capability
  • Concern for Order, Quality and Accuracy

Perks & Benefits

  • Nearby public transport
  • Central location
  • Flexible working hours
  • Regular team activities
  • Medical insurance
  • Personal development opportunities
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Company Overview

We are an established general insurance company with a wide network of branches and agents throughout the country. Now with Assicurazioni Generali, a Fortune Global Top 50 company and one of the largest global insurance providers as our partner, we are inviting dynamic high achieving men and women to join our team to take the company through new challenges by offering an even wider and more comprehensive range of products to cater to the wide needs of our customers, ranging from the discerning individuals to the sophisticated corporate and industrials giants. If you have the relevant experience or qualification, we welcome you to be part of our dynamic team.... Why join us? Outstanding career advancement opportunities await our staff. Attractive salaries that commensurate with work experience. We provide a clear understanding of our company’s business priorities.

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Company Summary
MPI Generali Insurans Berhad
mpigenerali.com
501-1000 employees
Insurance / Pension Funding
Like MPI Generali Insurans Berhad