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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Customer Service jobs   »   Customer Service Executive

Customer Service Executive

Petaling Jaya, Selangor, MY
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Job Descriptions

  • Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review policy terms to determine whether handling compliance.
  • Maintain and update SOP and record.

Job Requirements

  • Fluent in English & Malay¬†
  • Presentable outlook and personality.
  • With Customer Service experience is added advantage
  • Computer Literate
  • Fresh graduate is encourage to apply too

Perks & Benefits

  • Medical insurance
  • Annual leave

Job Location
D8-8-2, Jalan PJU1A/46
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Company Overview

The Dustbox is evolving the way we cleans the air conditioners. We are a passionate team that thrive to refine our process to serve you better in every way. With our engineering background, we have created a NEW JETBOX TECHNOLOGY that cleans and service a split system to ‘AS NEW’ with no mess. Compared to the old ‘strip and clean’ method, our cleaning system is extremely time efficient. You will never do an old ‘strip and clean’ again once you have tried it. Who are we? The Dustbox was started by Kevin, our founder and CEO, a hands-on guy. He graduated an Engineer from The University of Melbourne and later pursue his MBA from Nottingham Trent University UK. He felt frustrated on how inefficient and time consuming old “strip-n-clean” methods are and decided to create his own way and thus THEDUSTBOX.COM is born...

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Company Summary
The Dustbox Sdn Bhd
26-50 employees
Facilities Services
Like The Dustbox Sdn Bhd

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