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Jobs in Malaysia   »   Jobs in Puchong   »   Transportation / Logistics jobs   »   Senior Customer Service Executive

Senior Customer Service Executive

Puchong, Selangor, MY
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JOB DESCRIPTIONS:

  • Responsible for coordinating sea export cargo shipment arrangement for customers.
  • Respond to all sea export inquiries from customers or agents and act accordingly.
  • Coordinate and arrange transportation for related shipments as required.
  • Follow up and ensure all containers laden back to port for Ex-work shipment.
  • Submit pre-alert to agent before the shipment date, arrange payment to co-loader / liner and submit all required documents to agent before cargo reach destination.
  • Submission of closed job task for invoicing purpose in a timely manner.
  • Prepare required submission for USA & Canada shipments.
  • Check and verify all Master Bill of Lading (MBL) and House Bill of Lading (HBL).
  • Communicate and establish good relationship with customer, agent, liners, and co-loaders.
  • Supervise and assist sea export team in problem solving.
  • Maintain and file reports, process documentations, and any other related records or system.
  • Perform any ad-hoc duties as assigned or required from time to time.

JOB REQUIREMENTS:

  • Candidate must possess at least a Diploma in any field (preferably in Logistics/Supply Chain Management).
  • At least 4 years of working experience in logistics and sea freight forwarding service industry.
  • Required skills: Planning & Coordinating Skill, Negotiation Skill, Customer Service and Relation Management.

Interested Candidates, kindly click "APPLY NOW" or send your latest resume to:

Chloe Sin
03-2713 8830
chloe.sin@recruitexpress.com.my

Visit our corporate website: www.recruitexpress.com.my

Perks & Benefits

  • Employee equity
  • Central location
  • Regular team activities
  • Open culture

Job Location
Unit 28-06, Level 28, Q Sentral, 2A Jalan Stesen Sentral 2,
Click to view the location on Google maps

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Company Overview

Established since 1996, Recruit Express is the largest and leading staffing solutions provider in Singapore. It is part of the HRnetGroup which is listed on the main board of SGX. With our vast network of resources, extensive databases and defined recruitment processes, we have been successfully bridging talented job seekers of the highest calibre to employers who only want the best in their teams. We have a proven track record for matching the right people to the right organization within the shortest time!

We have regional offices in Singapore, Taipei, Hong Kong, and Kuala Lumpur.

Mission: To Help People Find Good Jobs and Our Clients to Succeed in Business!

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Company Summary
Agensi Pekerjaan Recruit Express Sdn Bhd
http://www.recruitexpress.com.my/
11-25 employees
Human Resources Management
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