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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Customer Service jobs   »   Tele-Retention Officer | Basic Salary RM3700 | Bandar Sunway

Tele-Retention Officer | Basic Salary RM3700 | Bandar Sunway

Petaling Jaya, Selangor, MY
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  • ** 5 immediate vacancies to be filled up and more headcounts for later intakes!
  • ** Not to worry if you need to serve notice period, we have more to offer!
  • ** Please continue to send in your application!
  • ** Training provided!


  • Basic Salary: Up to RM3700 (based on qualification and experience)
  • Retention Incentive: Based on performance
  • Shift Allowance: RM100 - RM500 (based on shift schedule)
  • Language Allowance: RM350
  • OT claimable
  • Other benefits


  • Perform outbound call to customer (list provided) in order to retain customer.
  • Follow-up on complex cases to ensure customer satisfaction and remain as company's valued customers.
  • Listen, probe and question in order to clarify and understand customer needs.
  • Proactively promote company's products and services whenever needed.
  • Meeting of department monthly targets.


  • Open for SPM, Diploma & Degree in any discipline.
  • Prefer candidate with experiences in telesales / retention / call centre (outbound)
  • Required Languages: English + Mandarin (due to lack of manpower in Mandarin speaker to support the role)
  • Flexible to work under shift.
  • Customer-orientated with good interpersonal and communication skills.
  • Passionate and enthusiastic about customer service.
  • Effective team player with pleasant disposition and personality.

If you interested in this position, just click "APPLY" button for application.
Or you may send in your updated resume to (Please indicate the post applied)

****We regret that only shortlisted candidates will be notified.****

Perks & Benefits

  • Casual dress code
  • Medical insurance

Job Location
Bandar Sunway, Petaling Jaya, Selangor, Malaysia
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Company Overview

ASK was established in 2005 as a consultation and recruitment firm. Over the years, we have grown alongside our clients over the year. At ASK, we believe in building a long-lasting partnership, and our aim is to always support our partners in their business. Actively listening to our clients’ needs is one of our fortes, and with that, we modify our strategies accordingly in order to assist them in achieving continuous success.

Our main service focuses on executive search, contract staffing, payroll management as well as expatriate services. ASK’s team has been trained to produce fast and reliable results.

ASK’s mission is to strive and provide the best service to our clients, and our years of experience has placed us strategically in key positions in the industry. Our consultants, have been trained on specialist knowledge based on industry, and are fully committed to providing the most effective and efficient services.

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Company Summary
ASK Resources
26-50 employees
Human Resources Management
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