Total 34 job vacancies by Roche

Who We Are

Global Supply Chain (PTS) connects across the organization to ensure a reliable supply of our innovative medicines to patients. The external landscape continues to evolve and Roche's product portfolio has never been more dynamic so we are evolving our operating model/ the way we work to address these challenges. This includes building new capabilities, smarter and more sustainable use of our internal & external networks and resources and leveraging digital and new technologies. Come and join us to transform the customer and patient experience!

Role Purpose

The Customer Insights Lead is responsible for ensuring that the voice of the customer is factored into Supply Chain business decisions and strategies. The Customer Insights team is responsible for providing unbiased, objective, expert strategic insights by analyzing diverse data, to optimize supply chain design and enhance operations for more efficient and sustainable service to the patient. The team works in collaboration with the cross-functional parts of the organization (PT, PI, GPS, Diagnostics, etc…) to develop customer-centric solutions to bring value to the healthcare ecosystem and ultimately better outcomes for patients.

The Customer Insight lead also plays a crucial role as a strategic partner to the Regional SC teams to enable the sensing of the customers in the markets and support the transformation of insights into actionable business recommendations.

Your responsibilities:

• Developing and implementing a comprehensive customer insights strategy aligned with organizational goals
• Developing customer insights capabilities to enable customer centricity and support the change management process & deployment at scale led by SC business partners
• Understanding needs of future pipeline products, using this to coordinate efforts locally and regionally to meet these needs and launch coordination activities of new products within the market
• Defining key indicators to measure the effectiveness of customer insights initiatives
• Leading the analysis of customer data, leveraging statistical methods, data analytics tools, and other relevant techniques
• Interpreting complex data sets to identify trends, patterns, and actionable insights
• Collaborating with cross-functional teams, including global and regional SC teams, commercial, product development, quality and customer service, to integrate customer insights into decision-making processes

Your profile:

• You have a Bachelor's degree (preferably in science, engineering, or a business discipline); an MBA, PhD or other graduate- or post-graduate-level degree is an asset with 6 - 8 years' strategic consulting or related experience, including an emphasis on strategic analytics and insights, knowledge of strategic market research, competitive intelligence and business forecasting
• Your global bio/pharmaceutical experience is strongly preferred
• You have understanding and experience of business analysis techniques, processes and tools (incl. Visual business intelligence tools, SQL, etc…)
• You have a deep understanding of the external environment (healthcare setup, regulation, providers) and customer / patient segments and needs with strong business acumen
• You are outcome-based, solution-oriented, and show an enterprise-thinking mindset as well as strong analytical capabilities and skills and the ability to derive meaning from such analyses
• Effective interpersonal skills for stakeholder engagement, cross-teams collaborations and cross-organization communications, with a fluent English

Mindset

We're looking for people with a growth mindset to bring curiosity and new possibilities to the way the end to end supply chain can meet the needs of patients. In line with the Roche Operating Principles we put patients first always and look at how we can redesign our supply chain solutions to serve them in a way that makes an impact now but is also sustainable for the future.

Who We Are

Global Supply Chain (PTS) connects across the organization to ensure a reliable supply of our innovative medicines to patients. The external landscape continues to evolve and Roche's product portfolio has never been more dynamic so we are evolving our operating model/ the way we work to address these challenges. This includes building new capabilities, smarter and more sustainable use of our internal & external networks and resources and leveraging digital and new technologies. Come and join us to transform the customer and patient experience!

Role Purpose

The Customer Insights Lead is responsible for ensuring that the voice of the customer is factored into Supply Chain business decisions and strategies. The Customer Insights team is responsible for providing unbiased, objective, expert strategic insights by analyzing diverse data, to optimize supply chain design and enhance operations for more efficient and sustainable service to the patient. The team works in collaboration with the cross-functional parts of the organization (PT, PI, GPS, Diagnostics, etc…) to develop customer-centric solutions to bring value to the healthcare ecosystem and ultimately better outcomes for patients.

The Customer Insight lead also plays a crucial role as a strategic partner to the Regional SC teams to enable the sensing of the customers in the markets and support the transformation of insights into actionable business recommendations.

Your responsibilities:

• Developing and implementing a comprehensive customer insights strategy aligned with organizational goals
• Developing customer insights capabilities to enable customer centricity and support the change management process & deployment at scale led by SC business partners
• Understanding needs of future pipeline products, using this to coordinate efforts locally and regionally to meet these needs and launch coordination activities of new products within the market
• Defining key indicators to measure the effectiveness of customer insights initiatives
• Leading the analysis of customer data, leveraging statistical methods, data analytics tools, and other relevant techniques
• Interpreting complex data sets to identify trends, patterns, and actionable insights
• Collaborating with cross-functional teams, including global and regional SC teams, commercial, product development, quality and customer service, to integrate customer insights into decision-making processes

Your profile:

• You have a Bachelor's degree (preferably in science, engineering, or a business discipline); an MBA, PhD or other graduate- or post-graduate-level degree is an asset with 6 - 8 years' strategic consulting or related experience, including an emphasis on strategic analytics and insights, knowledge of strategic market research, competitive intelligence and business forecasting
• Your global bio/pharmaceutical experience is strongly preferred
• You have understanding and experience of business analysis techniques, processes and tools (incl. Visual business intelligence tools, SQL, etc…)
• You have a deep understanding of the external environment (healthcare setup, regulation, providers) and customer / patient segments and needs with strong business acumen
• You are outcome-based, solution-oriented, and show an enterprise-thinking mindset as well as strong analytical capabilities and skills and the ability to derive meaning from such analyses
• Effective interpersonal skills for stakeholder engagement, cross-teams collaborations and cross-organization communications, with a fluent English

Mindset

We're looking for people with a growth mindset to bring curiosity and new possibilities to the way the end to end supply chain can meet the needs of patients. In line with the Roche Operating Principles we put patients first always and look at how we can redesign our supply chain solutions to serve them in a way that makes an impact now but is also sustainable for the future.

1) General

a. Department: Quality

b. Reports to: MQA Team Leader

2) Purpose

● Provide QA oversight for RSTO to ensure that investigational medicinal products (IMPs) and commercial medicinal products are manufactured in accordance with global Roche, Pharmaceutical Quality System (PQS) and local site requirements.

● Responsible for escalation of quality issues following the criteria defined in current governing documents

● Support and/or perform routine “Make, Assess, Release” operations to meet targets and timelines

● Participate in the design and implementation of department and cross-functional initiatives

● To undertake additional responsibilities as required by Quality Management to meet business needs.

3) Key Responsibilities

Technical and Functional:

● Perform batch record, batch reports, logbook, cGMP documents and audit trail review to ensure quality of product, compliance to Roche requirements and on-time batch disposition per defined adherence to lead time

● Perform the following activities with QA oversight in accordance with Health Authority, Roche site and global PQS requirements:

- Provide guidance on categorization of unplanned events

- GMP area, Utilities and equipment release

- Execute Periodic Floor Walk

- Review Environmental Monitoring and Clean Utility Trend Control Strategies

- RSTO site Environmental Monitoring, Clean Utility Trend and Pest Control Reports approval

- Annual Audit of QC Controlled Print Documents

● Perform assigned tasks and manage competing priorities while meeting timelines to achieve company goals and department objectives

● Perform Change control assessment

● Perform Like to Like Assessments

● Notify Senior Management of potential quality, regulatory and compliance issues

● Support regulatory inspections and partner audits

● Serve as lead for Quality initiated programs

● Serve as trainer for core role specific activities

- Prepare training materials and conduct training on MQA-related procedures and processes as required

● Work alongside MQA Supervisor/ Manager in the following manner:

- Foster positive team environment by being inclusive while appreciating individualism

- Represent MQA in cross-functional meetings and discussions

- Serve as MQA subject matter expert (SME) during HA audits

Safety, Health & Environment:

· Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.

· Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

· Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

4) Qualifications

· Degree in Life Sciences or Engineering discipline or equivalent

· 1 to 5 years of related working experience for degree holders or equivalent holders with combination of education and relative work experience

· Related working experience in a biotech or pharmaceutical operating environment is preferred

· Good knowledge of quality systems and QA principles, practices and standards for the pharmaceutical industry

· Strong knowledge of cGMP and GDP relevant to the pharmaceutical industry

· Able to make sound decisions on quality matters

· Demonstrated excellent organizational and planning skills in managing priorities

· Meticulous, systematic and of an analytical mind

· Good interpersonal, oral and written communication skill

· Proactive team player

· Proven ability to work well under pressure

· Flexible in work hours (including shift work) to meet business objectives

Position Summary

Roche’s ambition is to actively contribute in shaping the Singapore Healthcare system so that the value of innovation is improved, access to medicines is broadened and accelerated while key stakeholders are continuously engaged for the betterment of healthcare and outcomes to patients.

This role therefore aimed at mobilising Roche resources to build an integrated patient access, policy shaping and stakeholders engagement strategy so that:

• There is a greater recognition of value of innovative medicines in Singapore
• There is a timely, broad and sustainable access to our medicines so that as many patients as possible in Singapore can benefit
• There is a coordinated policy shaping and stakeholders engagement on Roche’s relevant Disease Areas

Principle Responsibilities:

The Chapter Lead of this function drives Patient Access & Policy Shaping and the stakeholder engagement strategy and represents the architect of overall function/chapter business strategy

• Allocates relevant resources and capabilities of the chapter to the prioritised products, issues and fit for purpose teams.
• Coaches and mentors team members and drives functional capability building within the chapter
• Facilitates and champions agile ways of working
• Ensures that the chapter focuses on the North Star outcomes by overseeing the development and implementation of pricing, reimbursement and other access initiatives for Roche Prioritised Portfolio the Patient Access, Policy and Communication Team deliverables
• the Integrated policy shaping activities for the overall health system as well as relevant Disease Areas as defined by the portfolio prioritisation of Roche Pharma Singapore. In regards, he/she co-owns the local Health care impact plan (HIP) with the General Manager
• Acts as the Chapter's system approver (e.g., travel expenses, WorkDay)

Mindset and Behaviors:

• Strategic Agility
• Decision Making
• Technical & Business Expertise
• Communication
• Managing Change
• Inspiring & Influencing
• Teamwork & Collaboration
• Achieving Results
• Feedback & Coaching
• Innovation
• Creative leadership in an agile organisation (VisionaryArchitectCatalystCoach)
• Broad expertise relevant to the chapter
• Shaping the environment and working with internal and external stakeholders
• Strong business understanding

Experience, Knowledge, Qualifications:

• Understanding of Singapore Healthcare System and future outlook
• Knowledge of the Singapore Market Access Systems
• Good understanding of and experience in drug pricing, reimbursement and policy shaping
• Access to major decision makers (public policy networks)
• Understanding of Health Economics & Outcomes
• Ability to co-create with external stakeholder
• Ability to influence

Job Purpose:

· As a marketing expert and strategic leader, enable assigned business teams in their mission, to elevate the role we play as Roche in society - from mostly offering world-class medicines towards much more partnering, innovating and leading generative disruption, to ensure we deliver better outcomes for patients, the ecosystem and the Roche organization, faster

· Act as an expert for marketing, digital marketing and strategy, while providing integrated systems thinking and leadership, in developing, owning, and jointly implementing team outcomes together with the TA Cross functional team members

· Contribute to the TA portfolio strategy and lead / contribute to related work packages / initiatives

· Contribute and/or lead initiatives that are aiming at providing better access to healthcare solutions for more patients

· With a systems view and enterprise mindset, work with Patient Journey Partners and other stakeholders in identifying external challenges and opportunities in the healthcare ecosystem, and identifying and working with new partners, to co-create, develop and implement patient journey solutions

· Work with access colleagues in defining the needs to enable broad access to the portfolio and co-lead advocacy efforts

Responsibilities and Accountabilities

· Co-own and pursue outcomes together with assigned, empowered TA cross functional teams and work package teams in an agile work environment with a fluid resourcing model (i.e., assignment to one or more teams that can change over time, contribution to work packages on local and international level)

· Proactively provide and bring in expertise in marketing, digital marketing and strategy development, while taking an integrated (marketing, medical, access) and systems approach, to co-develop and coexecute strategies and outcome-based plans together with assigned teams

· Bring in product strategy perspective to co-define local portfolio strategy and outcome-based plans

· Take the lead for marketing tasks and related work packages, e.g., related to

o Market analysis and landscaping,

o product strategy,

o segmentation, targeting, positioning and value proposition for healthcare solutions,

o product demand & supply forecasting,

o financial forecasting, financial analyses,

o product availability to patients

· In collaboration with the assigned teams and the Customer Experience function, ensure that customer experience concepts and goals are incorporated into outcomes and activities, omnichannel engagements plans are built in based on overall TA strategy and outcomes

· Work closely with subject matter experts for Access and other team members on outcomes and initiatives aiming to increase access for patients to our medicines and other healthcare solutions, including coordination and support of advocacy building as well as listing and funding initiatives

· Enable Patient Journey Partners to tailor communications and campaigns to customers. Lead the development and execution of the communication campaigns and strategies, owning the collaboration with the lab.

· Ensure all business activities within the ecosystem comply with relevant company SOPs, PHARMA Code of Conduct, iFPMA, Symphony (and of equivalence) and are of high ethical standard.

· All team members act as network navigators, leveraging synergies and existing solutions from the international Roche network, and transparently share outcomes, identify synergies, combine efforts and share learnings with the network

· Engage with customers as required, in alignment with the respective primary point of contacts, to validate market insights and customer needs, and drive assigned initiatives / work packages

· Any other duties that may be assigned from time to time as required by the business.

Who are you:

· You are a purpose driven individual wanting to make an impact for patients and society.

· You enjoy working with stakeholders and identifying and partnering with different players in the healthcare ecosystem and those who may not be in healthcare but have a shared purpose

· You enjoy working in an agile, ownership driven, self organised teams where each one is respected for their unique strengths but also value constructive feedback because we are one family

· You like to challenge status quo, being curious and hearing different perspectives

· You like to contribute to an enterprise wide outcome, not restricted by geographical boundaries or functional hats.

Competencies

Skills & Experience

· Proven knowledge and skills in Marketing, including Digital Marketing (digital transformation, omnichannel marketing, content marketing, data analytics)

· Significant experience in a commercial/marketing role, preferably in the pharmaceutical/healthcare industry

· Significant customer-facing experience, ideally in healthcare, preferably with strong local market understanding

· Proven effective leadership in cross-functional teams

· Experience in agile ways of working and methodologies preferred

· Cultural and organizational agility, comfortable with and track record of operating and influencing in all directions in a global network/matrix environment

Other relevant capabilities:

· Demonstrates personal purpose around serving the patient, as well as strong passion to create value and impact on the ecosystem

· Strong enterprise mindset

· Strong entrepreneurial mindset

· Growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche

· Is humble and eager to learn from others

· Is a system thinker

· Self managed and self directed - altruistic in supporting the global network

Expertise

Knowledge :

· Deep understanding of the pharmaceutical industry and healthcare environment

· Agile ways of working

· Leadership

Preferred Qualifications:

· University degree, preferably in health / medical sciences and/or business / marketing:

Location:

Singapore

Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients

All Roche employees are expected to practice high standards of compliance with both external and internal policies and regulations as well as participate and be involved in SHE initiatives within the Company.

Job Description

APAC Senior Application Consultant , Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good atitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant, Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Application Consultant (Molecular Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Purpose

Roche is a global pioneer & leader in Personalized Healthcare. We provide breakthrough differentiated medicines and diagnostic tests using expertise in Science, Technology and Data so that people can live better lives. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. The rapid digitalization of healthcare fuels an accelerated transformation in our industry. This change requires leaders who are entrepreneurial, who foster innovation & inspire teams to take risks, learn and progress quickly.

Your Opportunity

Regional Finance Development Program identifies top early-in-career talent and accelerates their development across APAC countries and across different parts of the business, enabling them to be key contributors to our company’s ambition and purpose, “Doing now what patients need next”.

Recognizing the central importance of experiential learning and development, Regional Finance Development Program provides a platform to strengthen a broad regional network and to gain experience and skills in different areas that will be vital for a career in Finance. We want you to reach your full potential by stretch assignments, doing rotations in different exciting roles. You will be part of transforming Finance and making it ready for the future.

What we offer you
The opportunity to build skills and capabilities across Finance in a variety of functions in APAC, roles, projects and locations during a 2 years time period. From Affiliate to Roche Services & Solutions (RSS), from Pharmaceuticals to Diagnostics. Post program, you are fully empowered to assess opportunities and decide on your further career with Roche. Mobility support is provided wherever that’s needed. Inspiring peers and thought leaders, and broad personal support by your Program Manager, a Rotation Manager, and a Senior Leader Mentor. Lifelong learning is part of our strategy; you will receive on-the-job training, formal leadership & self-directed learning, and will learn through targeted mentoring & coaching, and other networking resources.

Your Profile
● You bring a diverse perspective and you are ready to collaborate for impact. You are intrigued to work at the confluence of Finance, Science and Technology. You thrive in a collaborative work environment which enables teams to achieve beyond the sum of their parts. You understand that everyone leads, irrespective of hierarchy. As a fast learner, you proactively drive outcomes, integrate well into different cultures, teams and business settings. As a member of the Roche Finance community, you will embrace entrepreneurial spirit, enterprise thinking, inclusive collaboration and continuous learning. You are keen to build capabilities as a Finance professional to generate business outcomes. To be a successful candidate, you fulfill all of the following requirements:
● Excellent academic profile: Bachelors in Business Administration, Finance, accounting or any other related degree which has a Finance major or speciality, CFA/MBA/CIMA preferred
● Between 1-3 years of working experience with a focus in Finance, Healthcare Industry, consumer goods, Tech or Consulting with an exposure to projects related to innovation in digital or advanced analytics technologies
● Have a structured problem-solving and strategic analytical and agility skills

● Simplifying complex information into clear, synthesized insights as basis for decision making at all levels of the organization
● Excellent communication and influencing skills which enable collaboration in local and global networks
● Be passionate about driving adoption of new technologies, including AI, machine learning and RPA to provide financial transparency, drive productivity and derive insights
● Be comfortable collaborating in self-managed, cross-functional teams
● Be a team player and your personal qualities match our values of integrity, passion and courage
● Have a global mindset and think beyond boundaries with a high degree of regional/global mobility during and after the program
● Show strong leadership potential and have the ambition to take on a leadership position in finance in the near future
● Have an entrepreneurial spirit and foster a culture of business innovation

Job Description

APAC Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good atitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

The Career Conversion Programme (CCP) (Train-and-Place) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand. This programme is jointly supported by the Workforce Singapore (WSG) and Workforce Advancement Federation (WAF). The training programme consists of 15 months of local attachment with Roche.

Who are we looking for?

• Fresh Graduates who have recently graduated, OR;
• Candidates with 2 years working experience and above. Not in a similar job function prior to joining this TnP Programme.

Job Overview:

The Process Automation group is responsible for the equipment-related functionality configurations of the Process Controls Systems (PCS), Building Automation Systems (BAS), and a number of GMP and non-GMP Programmable Logic Controllers (PLC) skids. In addition, the group is responsible for the development and maintenance of Manufacturing Execution System (MES) recipe objects and master data.

This role is part of a team of Automation Engineers handling all process and utilities related aspects of the said systems, which includes but not limited to software and hardware configurations, associated interface with equipment and instrumentation, and Computer System Validation (CSV).

Key Responsibilities:

Under Supervision/Guidance from Automation Engineer (Senior / Associate Principal), trainee shall perform the following:

• Primarily responsible for the equipment-related functionality configurations of the PCS. Additionally, may be required to support equipment-related functionality configurations of the BAS and a number of PLCs.
• Support basic configurations of MES recipe objects and master data.
• Be capable of troubleshooting issues related to equipment and automation systems independently.
• Supporting evaluation of process discrepancies, developing corrective actions, and implementing corrective actions.
• Perform commissioning and qualification activities for automation systems.
• Collaborate with other functional teams such as Manufacturing, Quality, Engineering and other functions of MSAT on cross-functional projects and responsibility.
• Adhere to the requirements specified in Automation related Roche’s quality policies/quality standards or related SOP.
• Adopt Roche’s good engineering practice documents as guidance documents when performing the work function.
• Provide 24x7 support when needed.
• Flexible work arrangements will be in accordance with current site policies and practices.

Safety, Health & Environment:

• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
• Implement, enforce and take ownership of all RSTO’s Safety, Health & Environmental (SHE) requirements and initiatives within his/her areas of responsibilities.
• Ensure all employees are competent and provided with the necessary tools and equipment to work safely and without health risks.
• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

• Embody PT Lean Production System (LPS), while fostering and advocating a continuous improvement mindset and culture throughout the organization, by encouraging experimentation and learning.