Customer Service job vacancies in Ampang, Selangor now available - March 2024 | Search for job vacancies , jawatan kosong in Jobstore Malaysia

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Total 10 Customer Service job vacancies in Ampang, Selangor

Project & Service Engineer

Full-time
Selangor, Selangor
Engineering
2 days ago

Established in 2009, APEQ Process is a Malaysian engineering firm dedicated in providing 3S concept (Sales, Services and Spare-parts) to our valuable customers. We are capable of designing process system and contributing solutions, in addition to supplying process components and sharing technical know-how with our customers.

We serve a plethora of customers from various industries, including food/ beverages segment, chemical, and general industries in South East Asia. We are dedicated to deliver, share and serve our valuable customers with experience, knowledge and integrity.

Junior System Support

Contract
Ampang Jaya, Selangor
Information Technology
4 days ago

Gross Synergy is a leading provider of point of sales(POS) system solutions that add value for consumers, merchants and acquirers. Our products include Headquarter Inventory Management System, Customer Loyalty Program, Point of Sales, Warehouse Management System and software integration to many of retailing device such as barcode printer, price check terminal and handheld terminal.

Headquartered in Malaysia, Gross Synergy maintains an installed base of more than 100 throughout the whole country since 1992. Together, these terminals and application conduct more than millions of transactions every year.

OUR COMMITMENT.

To equipped and prepare the local industry with systems that are able to penetrate the international level so as to be on par with the competitive global IT niche. strategic needs of the economy.

To provide comprehensive and cost-effective solutions to meet the rising demands and strategic needs of the economy.

To uphold the company's integrity by providing quality, state-of-art tools and services Total commitment to Research and Development and to pursue new technologies and services to the fast, constant changing and emerging economy.

OUR OBJECTIVES

To provide quality, comprehensive and effective solutions to our customers.

To ensure our customers receive the best hardware and software support all the time

To empower our employees with skills to perform and satisfy our customers to the fullest. To develop a dependable & functional business solution for the retail industry. 

Why join us?

We practise a vibrant & energetic office culture. We cultivate a learning culture within the company to improve each of our staff's knowledge. We provide opportunities for career advancement within the company.

Sales Customer Service Specialist

Full-time
Selangor, Selangor
Customer Service
6 days ago

Our Story We Are Chuang Ying! Chuang Ying Fruits & Vegetables Sdn Bhd is a high-quality importer and distributor of fruits and vegetables in Malaysia. Our focus is developing an integrated service model for the fruit and vegetable industry starting from the farm sites until the end-user, which are our customers. We committed to revitalizing modern agriculture in our business, ensuring the safety of agricultural products, reducing intermediate links, and increasing farmers' income. We always adhere to the policy of "management standardization, quality control internationalization, distribution specialization, and sales diversification" and adhere to the spirit of "Spread the health awareness by providing the freshness of Fruits & Vegetables". BE PART OF US NOW! At Chuang Ying Fruits & Vegetables Sdn Bhd, we always practice the "employee first" policy. We believe employees are our best asset for the company to grow. We take care of every employee to make sure everyone is working in the safest environment and enjoy the best company culture that we can provide. Executives set the tone Empathy in action Humanize workplaces Be the trusted voice Come join our big family and grow together!

Sales Customer Service Specialist / 銷售客服專員

Full-time
Selangor, Selangor
Customer Service
6 days ago

Our Story We Are Chuang Ying! Chuang Ying Fruits & Vegetables Sdn Bhd is a high-quality importer and distributor of fruits and vegetables in Malaysia. Our focus is developing an integrated service model for the fruit and vegetable industry starting from the farm sites until the end-user, which are our customers. We committed to revitalizing modern agriculture in our business, ensuring the safety of agricultural products, reducing intermediate links, and increasing farmers' income. We always adhere to the policy of "management standardization, quality control internationalization, distribution specialization, and sales diversification" and adhere to the spirit of "Spread the health awareness by providing the freshness of Fruits & Vegetables". BE PART OF US NOW! At Chuang Ying Fruits & Vegetables Sdn Bhd, we always practice the "employee first" policy. We believe employees are our best asset for the company to grow. We take care of every employee to make sure everyone is working in the safest environment and enjoy the best company culture that we can provide. Executives set the tone Empathy in action Humanize workplaces Be the trusted voice Come join our big family and grow together!

Junior System Support / 初級系統支援

Contract
Ampang Jaya, Selangor
Information Technology
1 week ago

Gross Synergy is a leading provider of point of sales(POS) system solutions that add value for consumers, merchants and acquirers. Our products include Headquarter Inventory Management System, Customer Loyalty Program, Point of Sales, Warehouse Management System and software integration to many of retailing device such as barcode printer, price check terminal and handheld terminal.

Headquartered in Malaysia, Gross Synergy maintains an installed base of more than 100 throughout the whole country since 1992. Together, these terminals and application conduct more than millions of transactions every year.

OUR COMMITMENT.

To equipped and prepare the local industry with systems that are able to penetrate the international level so as to be on par with the competitive global IT niche. strategic needs of the economy.

To provide comprehensive and cost-effective solutions to meet the rising demands and strategic needs of the economy.

To uphold the company's integrity by providing quality, state-of-art tools and services Total commitment to Research and Development and to pursue new technologies and services to the fast, constant changing and emerging economy.

OUR OBJECTIVES

To provide quality, comprehensive and effective solutions to our customers.

To ensure our customers receive the best hardware and software support all the time

To empower our employees with skills to perform and satisfy our customers to the fullest. To develop a dependable & functional business solution for the retail industry. 

Why join us?

We practise a vibrant & energetic office culture. We cultivate a learning culture within the company to improve each of our staff's knowledge. We provide opportunities for career advancement within the company.

Professional Service Consultant / 專業服務顧問

Full-time
Selangor, Selangor
Information Technology
2 weeks ago

MasterSAM, established in 2004 and acquired by the Silverlake Group in 2015, strives to protect and manage the most sensitive IT enterprise business platforms from a complete life-cycle perspective. Headquartered in Singapore, MasterSAM has office presence in Malaysia and has representative offices in Vietnam and India. Our business operations also extend to Thailand, Indonesia, Cambodia, Nepal, Bangladesh, to name a few. Core product offerings include Privileged Access Management, Multi-Factor Authentication and Endpoint Security Solutions. What differentiates us from the rest? Our agility to respond to market demands, our personal edge with our customers and prompt customer service.

Professional Service Consultant

Full-time
Selangor, Selangor
Information Technology
2 weeks ago

MasterSAM, established in 2004 and acquired by the Silverlake Group in 2015, strives to protect and manage the most sensitive IT enterprise business platforms from a complete life-cycle perspective. Headquartered in Singapore, MasterSAM has office presence in Malaysia and has representative offices in Vietnam and India. Our business operations also extend to Thailand, Indonesia, Cambodia, Nepal, Bangladesh, to name a few. Core product offerings include Privileged Access Management, Multi-Factor Authentication and Endpoint Security Solutions. What differentiates us from the rest? Our agility to respond to market demands, our personal edge with our customers and prompt customer service.

Project & Service Engineer / 專案及服務工程師

Full-time
Selangor, Selangor
Engineering
2 weeks ago

Established in 2009, APEQ Process is a Malaysian engineering firm dedicated in providing 3S concept (Sales, Services and Spare-parts) to our valuable customers. We are capable of designing process system and contributing solutions, in addition to supplying process components and sharing technical know-how with our customers.

We serve a plethora of customers from various industries, including food/ beverages segment, chemical, and general industries in South East Asia. We are dedicated to deliver, share and serve our valuable customers with experience, knowledge and integrity.

CUSTOMER SERVICE ASSISTANT

Full-time
Selangor, Selangor
Customer Service
2 weeks ago

ALMEDICO SDN BHD (also known as “ALM”) was incorporated on 2011 and became certified with ISO 13485 : 2003 Quality Management. The company aims to deliver affordable and high-quality medical products and devices where we have grown exponentially since its inception. Almedico now offers critical care products focusing on renal, liver, and cardiac care.

From its humble beginning, ALM has undertaken massive investment programmes that have enabled the company to supply to the private and Government medical centres in Malaysia under a few brands (OEM). In addition to our company’s core business operations in healthcare marketing, we also work very closely with many major pharmaceutical and healthcare manufacturers globally to provide satisfaction, value and innovation to our customers.

CUSTOMER SERVICE ASSISTANT / 客戶服務助理

Full-time
Selangor, Selangor
Customer Service
3 weeks ago

ALMEDICO SDN BHD (also known as “ALM”) was incorporated on 2011 and became certified with ISO 13485 : 2003 Quality Management. The company aims to deliver affordable and high-quality medical products and devices where we have grown exponentially since its inception. Almedico now offers critical care products focusing on renal, liver, and cardiac care.

From its humble beginning, ALM has undertaken massive investment programmes that have enabled the company to supply to the private and Government medical centres in Malaysia under a few brands (OEM). In addition to our company’s core business operations in healthcare marketing, we also work very closely with many major pharmaceutical and healthcare manufacturers globally to provide satisfaction, value and innovation to our customers.

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Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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