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Total 55 jobs in Malaysia

Perks & Benefits

  • Employee equity
  • Central location
  • Regular team activities
  • Personal development opportunities
Malaysia, MY
· 2 weeks ago
·
· Junior Executive level
· in the Human Resources Management industry
Position Snapshot Location: Nestlé Head Office, Surian Tower Company: Nespresso, Nestlé Malaysia Full-time 3+ years of experience A day in the life of Senior Custom...
Malaysia
· 6 days ago
·
· in the Others industry
Job Description Job ID: 002131 To execute the approved roll-out plan for local Data Governance Policy, Data Quality Guidelines and procedures according to the pro...
Malaysia
· 1 week ago
·
· Manager level
· in the Others industry
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home f...
Malaysia
· 2 weeks ago
·
· in the Others industry
Your new company You will be joining an established Multinational Shared Service centre located in Bangsar South. This US-based company is a leader in the Life Scie...
Malaysia
· 2 weeks ago
·
· in the Others industry
Your new company A leading company in their industry, this Shared Service has been in Malaysia for over 5 years. Due to the business expansion, they are expanding t...
Malaysia
· 3 weeks ago
·
· Manager level
· in the Others industry
Customer Quality Manager (Malacca) A Customer Quality Manager job in Malacca for one of the top world leading LED manufacturers. Your new company This multinational...
Malaysia
· 3 weeks ago
·
· Manager level
· in the Others industry
This position is responsible in supervising and leading the day to day to control and manage the warehouse operations activities in meeting customer's expectation....
Malaysia
· 1 month ago
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· Manager level
· in the Others industry
This position is responsible in monitor and leading the day to day export customer service activities effectively (i.e. received booking with shipper/destination of...
Malaysia
· 1 month ago
·
· Senior Executive level
· in the Others industry
Taguig City Negotiable English, Indonesian BENEFITS: VISA Processing 13th month pay HMO Sick Leave Vacation Leave Allowances Government Mandated Benefits (SSS, Phi...
Malaysia
· 1 month ago
·
· in the Others industry
10-Dec-2019 Location: MY Company: Teledirect Telecommerce ACCELERATE YOUR CAREER - JOIN TELEDIRECT TODAY! Exciting, fast-paced career opportunities Serving th...
Malaysia
· 1 month ago
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· in the Others industry
Job Responsibility Provide friendly and efficient service to the travel community of our client. Be the first point of contact to handle and resolve customer comp...
Malaysia
· 1 month ago
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· in the Others industry
16 Oct 19 The Position Do you enjoy selling technical solutions in the biomedical industry? Have you used 3D Medical Modeling Software? Do you enjoy helping people...
Malaysia
· 1 month ago
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· in the Others industry
14 Mar 19 The Position Are you keen on providing customer support for technical products? Do you like working in a 3D CAD-like environment? Do you enjoy helping peo...
Malaysia
· 1 month ago
·
· in the Others industry
12-Dec-2019 Location: MY Company: Teledirect Telecommerce ACCELERATE YOUR CAREER - JOIN TELEDIRECT TODAY! Exciting, fast-paced career opportunities Serving...
Malaysia
· 1 month ago
·
· in the Others industry
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Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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