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Date Posted:
2024-02-17Country:
MalaysiaLocation:
Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , MalaysiaAbout you
We are currently enhancing our Talent Acquisition capabilities in-house, and you will be joining us during a critical phase of this journey. As such, we are looking for a TA Coordinator to support the TA Manager and Business Partners in Australasia and SEA.
As a TA Coordinator, you will report to the TA Manager based in Sydney, Australia, and work closely with TA Business Partners in Malaysia and Singapore, managing end-to-end TA coordination activities for Australasia and Southeast Asia.
You will ensure a best-in-class recruitment process and effective management of administrative tasks across the end-to-end hiring lifecycle. Your work is impactful and will leave a lasting and positive impression on the candidates, new hires, hiring leaders, and internal stakeholders.
This role is suitable for those looking to leverage their research and sourcing abilities and help the team identify top talent for OTIS.
Provide end-to-end administrative support to TA Manager, TA Business Partners, and Hiring Managers to schedule intake meetings, manage job postings to the OTIS careers site, local job boards, interview scheduling, background checks, offer management, and onboarding.
Collaborate with the recruitment team to review applications, including sourcing and screening resumes and conducting initial phone screenings to identify potential candidates.
Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS)/Workday.
Build and maintain relationships with candidates by becoming the POC for the respective recruitment process.
Manage and launch candidate and hiring satisfaction surveys to enhance the hiring experience further.
Responsible for data and analytics tools to track and analyze recruitment metrics, deliver valuable and actionable insights to key stakeholders, and enhance the effectiveness of the talent coordination process.
Identify and execute continuous improvement projects and automation ideas to streamline and improve the coordinator process, suggesting enhancements and best practices.
What you will need to be successful
Hold a Bachelor’s Degree in Human Resources, Business Administration, Psychology, or a related field is preferred.
At least 3-4 years experience in end-to-end talent acquisition processes from sourcing to onboarding, preferably with a multinational company.
Experience and proficiency in using an applicant tracking system (ATS)/HRIS – Workday is preferred but not essential.
Good English verbal and written communication skills. Proficiency in other languages will be an added advantage.
Highly organized and detail-oriented, with the capacity to efficiently manage multiple projects and priorities with a sense of urgency.
Demonstrated ability to work collaboratively with cross-functional teams, particularly in aligning talent acquisition with other business units.
Being able to use Microsoft 365 applications with ease and proficiency in Excel is an added advantage.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
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This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Zerto helps customers accelerate IT transformation by eliminating the risk and complexity of modernization and cloud adoption. By replacing multiple legacy solutions with a single Cloud Data Management Platform, Zerto is changing the way disaster recovery, data protection and cloud are managed. With enterprise scale, Zerto’s software platform delivers continuous availability for an always-on customer experience while simplifying workload mobility to protect, recover and move applications freely across hybrid and multi-clouds. Zerto is trusted by over 9,000 customers globally and is powering Cloud Data Management and resiliency offerings for Microsoft Azure, IBM Cloud, AWS, and more than 450 cloud services providers.
The Presales Engineer applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives.
Your Key Responsibilities:
Languages:
English (Proficient)
About You:
Additional Skills:
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
SalesJob Level:
Specialist
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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Who we are:
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
How you will do it:
What we look for:
What we offer:
#LI-LW2
#LI-Onsite
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Job Responsibilities:
Job Requirements:
#LI-Hybrid
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
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Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Manager, Employee Relations located in Bukit Minyak, Penang.
The Senior Manager, Employee Relations will be accountable for working with employees, managers and leaders across different teams, building trusted relationships quickly, and leading with a high level of competence, empathy and creativity to drive the right solutions.
What a typical day looks like:
Investigations & Domestic Inquiries
Training & Escalation Management
The experience we’re looking to add to our team:
What you’ll receive for the great work you provide:
AA98
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
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ERM is seeking a motivated Consulting Associate to join our growing Mergers & Acquisitions team in ERM Kuala Lumpur. This is an opportunity for an individual looking to kickstart or further his/her early technical career in a global consultancy firm. We are looking for both established and emerging professionals who are interested in being part of this thriving global community - outstanding individuals who combine strong desires around consulting and technical development. We seek talented individuals to help us drive the continued growth of ERM’s business and further advancing our reputation for supporting development of some of the world’s most complex projects.
The ERM model offers unparalleled opportunities for consultants with ambition, vision and proven expertise, providing:
Unique career growth & learning opportunities within a global environment.
Culture of working for an organisation with “Sustainability at its heart” and a company that promotes environmental and social awareness.
Diversified Environmental, Health, Safety and Social exposure across industries and geographies.
Opportunities to be involved in collaboration across borders and services.
Job Responsibilities
Provide technical assistance and support the ERM Kuala Lumpur team in Environmental and Social services, especially Environmental and Social (E&S) Due Diligences, development of Environmental and Social management systems, strategic programs and Environmental and Social Assessments in alignment with International Lender Standards (e.g., IFC Performance Standards, World Bank ESS, Equator Principles, ADB SPS, etc.) as well as country-specific requirements and general best practices where these specific standards do not apply.
Assist and support the execution of existing client’s E&S programs and support on relevant proposal development.
Contribute to preparing quality E&S deliverables. Expected project delivery activities include report writing, undertaking and organizing data collection and survey field work, data and literature review, impact and risk analysis, management and mitigation planning, and development of recommendations for clients.
Building effective working relationships within Business Unit and across practice area and also clients
Work within quality/budget/schedule expectations and scope-specific assignments.
Deliver on E&S audits for transactional due diligence projects.
Collaborate with other ERM subject matter experts (SMEs) to execute due diligences, impact assessment, risk assessment and management projects.
Job Requirements
Degree in environmental science/ biology/ engineering studies or similar.
0 - 3 years of E&S consulting experience.
Interest in environmental and social stewardship
Understanding and experience with relevant international E&S Safeguards and Standards, i.e., IFC Performance Standards, Equator Principles, World Bank ESSF.
Commitment to health and safety excellence.
Willingness to travel.
Ability to work under pressure, juggling multiple responsibilities.
Excellent communication skills (both verbal and written).
Fluent in English and Malay; capable of excellent report writing in English.
Strong team and communication skills.
Initiative, sense of responsibility, flexibility
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Purpose
Responsibilities
Requirements
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Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Role Summary:
As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.
Responsibilities & Requirements:
- Drive bookings levels to meet and/or exceed assigned bookings goal
- Maintain regular, planned communication with key customers in the area you support
- Develop and implement marketing plans aligned with regional sales objectives to support organizational goals
- Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
- Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials
- Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met
- Knowledge of the design and operational requirements of valves
- Skilled at product demonstrations, presentations and business writing
- Proficient in technology such as Microsoft Office, Excel and PowerPoint
- Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc
- Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling
- Able to work independently, efficiently and communicate productively with others
- Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities
- Other duties as assigned
Preferred Experience / Skills:
- Sales/Application experience with valves
- Experience in the oil & gas, power, paper and chemical industries
- Training in sales techniques, negotiations and business finance
- Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities
- Ability to lead root cause failure analysis and communicate results
- Strong verbal and written communication skills
- Project management experience is a plus
- BS or BA Degree in relevant field and 8-10 years relevant experience
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Employee Relations Manager
Kuala Lumpur, Malaysia
HOW MIGHT YOU DEFY IMAGINATION?
Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics, but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring an Employee Relations Manager in Malaysia.
Live
What will you do
The Employee Relations Manager will be responsible for conducting HR investigations and for providing staff relations guidance and support to managers and staff of Amgen’s Japan Asia-Pacific (“JAPAC”) region. In their investigator role, the Staff Relations Manager will conduct investigations into potential violations of HR policies (such as allegations of harassment, discrimination, and retaliation) involving staff based at Amgen’s JAPAC region. In their staff relations role supporting the JAPAC region, the Staff Relations Manager will act as a thought partner to managers on a variety of staff relations issues, such as performance management, disciplinary action, and workplace accommodations.
The Employee Relations Manager will report to the Regional Employee Relations Lead. Employee Relations is a specialized HR function that partners closely with managers, Compliance, Legal (in-house and external), and stakeholders in HR to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and to advise on performance and behaviors management, involuntary terminations, and workplace accommodations.
Main Responsibilities:
Win
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we work to care for our teammates’ professional and personal growth and well-being.
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FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the Role
As Scrum Master in AIA Malaysia, you will serve as a facilitator, coach, and supporter for the team, ensuring that they adhere to Agile practices, collaborate effectively, and successful delivery of high-quality products.Roles and Responsibilities:
Facilitating Scrum Events: Responsible for organizing and facilitating all Scrum events (Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective) to build capability and self-sufficiency in AIA Technology teams. Ensuring meetings are conducted efficiently with right people involved and outcomes are achieved. Removing Impediments: Identifies and addresses any obstacles or impediments that hinder the team's progress. Work with the team to find solutions and enable team to deliver value effectively and achieve sprint goals. Team Coaching: Lead and coach the Technology Teams on best driving AIA Agile frameworks and methodologies (Scrum, Kanban, etc.), practices, and tools to improve team efficiency and effectiveness in this new way of working. Cross-Functional Collaboration: Coaching the team in self-organisation and cross-functional to ensure a shared understanding of the product vision and goals. Working with other scrum masters to increase the effectiveness of the application of AIA Agile framework. Leveraging on tools (i.e., JIRA, Miro, etc.) to drive effective collaboration and delivery. Promoting Continuous Improvement: Encourage a culture of continuous improvement by guiding team how to integrate it into their day-to-day work life by analyzing their performance, finding opportunities, and making incremental changes to the processes by put in place a structure practices and tools. (i.e . Retrospective, Root-Cause-Analysis, PDCA (Plan-Do-Check-Act) and etc.) Scrum Practices: Ensure team understand the Scrum framework and adheres to its rules which promote self-organization within the team and foster a culture of accountability. Agile Metrics and Reporting: Monitor and report team performance metrics (i.e., velocity, burndown/up, technical agility metrics) to help teams to gauge progress, make informed decisions and identify areas for improvement. Helping with Product Backlog Management: While the Product Owner is primarily responsible for handling the Product Backlog and;
Acting as a Change Agent: To advocates for Agile principles and helps the organization adapt to an Agile mentality. They facilitate changes in the organization to support Agile practices and ensure that the Development Team is set up for success.
Qualifications:
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
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Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
The Technical Support Specialists provides Service Support expertise aligned to our business customers support requirements through defined functions and processes, in the resolution of all incidents, problems and general services requests. The role provides a conduit between its area of expertise and the cross functional teams in Philips as represented by the Service Desk, Solutions Group, Project Office, EI Sales and Management. The scope of responsibility is within Asia with occasional Follow the Sun Support of major incidents in other regions.
Qualifications/ Skill Requirements
Qualifications
IT diploma or a minimum 3–4-year IT experience in a related field, ITIL Certification, Microsoft Certification Oracle Certification
Skill Requirements
General IT background – adequate technical background to understand basic workings and interactions between applications relevant to the area of healthcare IT expertise as utilized in large enterprises.
Desired Experience
How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.
By submitting your resume and related information in the manner set out in this job post, you consent for Philips and Philips’ authorized nominee to collect, process, transfer and store your personal data for purpose of the application for the above-mentioned job opportunity. Further, in the event you provide any personal information of another data subject as referee, you confirm that the relevant data subject consented to the disclosure of such personal data to Philips and Philips’ authorized nominee. For more information and details on our Privacy Policy, please visit this link.
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This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Responsibilities:
Education and Experience Required:
Knowledge and Skills:
Additional Skills:
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
Business PlanningJob Level:
Specialist
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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At least 2 years relevant experience sales administration, sales servicing, or accounting or related work experience
✓ Effective communication skills (able to clearly convey information and provide constructive feedback)
✓ Experience of working in a multi-cultural business environment and collaborating with various business stakeholders Adstream, 9-1 Tower 9, Avenue 5, The Horizon, Bangsar South , Malaysia
✓ Excellent time management and prioritisation skills
✓ Fluent in English as you will be communicating to clients in different countries
✓ A highly capable communicator, with a natural customer focus and excellent relationship building skills
✓ Highly focussed, goal oriented with strong attention to detail
✓ Ability to work occasional shift hours
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As a Manager at IQVIA, you will be responsible for leading teams in the development & delivery of consulting projects. You will also be part of the regional consulting group and will have the opportunity to support larger & more complex projects in the Southeast Asia region.
Skills & Experience
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
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1. Installation and commissioning new system/sensor, troubleshoot, repair and provides training to customers on process measurement and control equipment for all line of business (LoB), including FE&C, FB&T, C&T and ESM.
2. Provides direct technical support to customers/reps/distributors, including but not limited to telephone/email/remote troubleshooting, parts testing and preparation, assistance with repairs at customer site and depo, report preparation, coordination and follow-up with reps, shipment to & from to customers and NDC, quote, repair estimate, payment, shipment coordination etc.
3. Ability and willingness to travel regularly/extensively throughout Malaysia, Singapore and APAC region, valid passport and travel documents are required, company will help and cover the costs.
4. Maintains excellent customer and reps. relationships through effective support.
5. Ensures timely and efficient installations, service, repair, and preventative maintenance. Occasionally working after office hrs and weekends based on need.
6. Maintains excellent record keeping and documentation.
7. Consistently improve response times, both on-site and via phone to all stake holders
8. Timely and detailed reporting to NDC Management in English on the issues, progress, product failure, assistance, opportunities, Feedback for product/service offering, Revenue tracking etc. Work closely with marketing, product management and Sales team to provide feedback and recommendations for new products, product enhancements, new development and competitor analysis.
9. Compliance with local Nordson and NDC global policies and procedures
10. Special attention to compliance on ethics, safety, quality
11. Ability to understand the electronic board connection and circuit diagram, diagnose the fault and ability to repair an instrument with guided manual/instructions.
12. Drive and promote customer service product sales in the region – AMC, bundled spares, source exchange etc including drive customer satisfaction and NDC Brand
13. Accompany sales personnel/reps as and when demanded on key customer visits to reinforce the customer care agenda/instrument demonstration and enhance the sales group’s ability to capture new accounts.
14. Discuss and explain the content of the installation package (layout, drawing, installation, mechanical & electrical, interface etc.) to customers and machine builder. Coordinate for site preparation and execution and timely completion
15. Coordinate and effectively communication amongst all stake-holders – NDC Engineering & PM Team, Machine builder and end-user customer.
16. All other duties, as assigned.
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If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
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The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.
There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.
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