Total 22 job vacancies by Konica Minolta Business Solutions (M) Sdn. Bhd.

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich society through constant innovation and development of solution-driven tools.

Job Responsibilities:

• Undertake daily administrative tasks to ensure the functionality and coordination of IMC department’s activities.
• Actively monitor, review and manage customer enquiries, ensure excellent and superior customer services, response timely to customers.
• Manage and monitor marketing gift inventory and prepare for event and internal stakeholder request.
• Arrange delivery of marketing material to internal stakeholder.
• Search for new vendor and request quotation, raise Purchase Requisition form, request PO & follow up with invoice.
• To ensure systematic documentation and filings.
• Asist in keeping track marketing budget.
• Assist in events, marketing activities/campaigns whenever required.
• Coordinate and prepare for internal and external audits.
• Liaise with respective departments on the update and maintenance of the policies and procedures.
• Perform any other related duties as and when directed by superior.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Finance / Accountancy / Banking, Economics, Marketing, Business Studies / Administration / Management
• Preferably at least 3 years of related working experience.
• Preferably Executive specializing in Sales / Marketing or equivalent.
• Good communication skills in English and Malay language for both spoken and written
• 1 Full-time/Permanent position available

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

[NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Responsibility:

• Deal directly with customer either by telephone, email or face to face.

• Respond promptly to customer inquiries

• Handle and resolve customer complaints.

• Obtain and evaluate all relevant information to handle product and service inquiries.

• Effectively supports the contact center and ensure all agreed SLAs and KPIs are achieved and efficient resolution of customer queries

• Process orders, forms and applications.

• Organize workflow to meet customer timeframes.

• Direct requests and resolved issued to the designated resume.

• Manage customer account.

• Maintains contact center database by entering information into system.

• Keep records of customer interactions and transactions.

• Record details of inquiries, comments and complains with detail and action taken.

• Communicate and coordinate with internal departments.

• Provide feedback on the efficiency of customer service process.

• Performs other related duties and when directed by superior.

• Performs any other related duties as and when directed by superior.

Job Requirement:

• Candidate should possess a Primary / Secondary School or equivalent in All Services Field
• Preferably at least 2 years of related working experience.
• Preferably specializing in Customer Service or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 undefined positions available

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Descriptions:

• Design new TPOSMs (brochures & leaflets), adaptation from regional to local artwork, event booth design & signages, social media post (static, gif, video format), website artwork visuals, able to do simple video editing will be a plus.
• Come up with design strategy for Social Media and to create creative yet impactful content which is sharable by our target consumers.
• As one of the brand guardians for Konica Minolta Brand CI and to ensure all communication materials are adhered to the Brand CI.
• Coordinating with outside agencies, web designer, printers, and colleagues as necessary.
• Copy translation from English/ Bahasa to Mandarin for all artwork.
• To attend and help out in events as and when required.
• Be one of the admin for our Social Media platform.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in Art / Design / Creative Multimedia
• Preferably at least 3 years of related working experience.
• Preferably Executive specializing in Art / Design / Entertainment or equivalent.
• Good communication skills in English,Malay,Chinese,Mandarin language for both spoken and written
• 1 Full-time/Permanent positions available

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

[NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Summary:

Assist the Business Admin Manager in overseeing the day-to-day business administration and verification work flow and other related support services as directed.

Job Responsibilities:

• To assist in compiling and preparing Monthly Sales Reports (MSR) or any other reports from respective Sales/Branch Managers from time to time for reporting and business analysis
• To assist in carrying out verification process for checking all submission of sales related documents to ensure all documents and procedures are in compliance with all relevant policies and guidelines set by respective departments
• To assist in monitoring and enforcement of the policies set by Business Administration Department, eg, change control policies, monitoring amendments made after Agreement is executed
• To assist in maintaining effective Document Management System
• Process RAS Application, liaison with leasing companies contact persons, follow up with sales person on the outstanding agreements and monitor the approval status until the case is invoiced by Order Management Department
• Contract Management. To monitor closely on the agreement physical signed copy, scan the agreement copy into the system. Follow up with sales team timely on the back logs, and communicate actively with Finance Department and Customer Support Department to ensure the contract is updated in the system
• To perform any other duties or special task or ad hoc assignment as and when required by the Superior

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in Business Studies / Administration / Management/ All Others Field
• Preferably at least 2 years of related working experience.
• Preferably Executive specializing in Administrative / Clerical or equivalent.
• Good communication skills in English & Malay language for both spoken and written
• Able to work & communicate effectively with other/multiple stakeholders 
• 1 Full-time/Permanent positions available

Job Description:

• Execute and monitor all UAT batch flow processing and ensure timely completion of endpoints/milestones.
• Perform level 1 support and resolution for batch issues in the environment
• Maintain a good communication with end users. Keeping them informed of incident progress, notifying them of impending changes or agreed outages, progress of Batch UAT etc.
• Assist with the diagnosis of problems, determining and implementing appropriate solutions; guiding and/or communicating resolutions to end users.
• Desktop/laptop configuration and Level 1 troubleshooting of Batch processing in UAT
• Identify delays or bottlenecks and resolve or escalate accordingly.
• Monitor real time performance of the UAT computing environment.
• Support in non-standard office hours (on rotating shift).
• Help ensure IT documentations, SOPs, track and document all outages and incidents. are maintained and up to date.
• Generates batch status reports and distributes to end-users..
• To participate in IT projects, activities or events that would be assigned by the supervisor.
• Broadcast environment readiness status to internal customers (within IT department).

Job Requirement:

• Candidate should possess a Bachelor Degree, Diploma / Advanced Diploma or equivalent in Computer Science / Information Technology,Engineering (Computer / Telecommunication)
• Preferably at least 2 years of related working experience.
• Preferably Non-Executive specializing in Information Technology or equivalent.
• Good communication skills in English,Malay,Chinese language for both spoken and written

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Responsibilities:

• To Operate with imaging tools for use in the creation of electronic files or archives.
• Prepare, scan, and perform quality checking of documents/images being converted to
• electronic/digital format and ensure the outputs are properly transferred and indexing of images.
• To clean and perform basic maintenance on scanning equipment. Troubleshoot and adjust equipment when necessary.
• Relies on instructions and pre-established guidelines to perform the functions of the job and strictly follow workflow process and chain of command.
• Keep work station clean and organized and maintain departmental efficiency standards relating to volumes and service levels and complete jobs before due date especially on the daily KPI set on the deliverables by the team lead.
• Interact with other team members as necessary to accomplish goals.
• Train or assist other associates on aspects of processing to ensure they have the same understanding of the scanning operation.
• Recognize and report problems and issues typical to equipment and given processes.
• Responsible to report all the completed daily tasks to the superior.
• To perform transportation activities, including moving items and packages to reach destinations on schedule, arranging and/or performing logistic services as necessary.
• Perform all other duties as assigned by superior.

Job Requirement:

• Candidate should possess a Primary / Secondary School, Professional Certificates or equivalent in Business Studies / Administration / Management
• Preferably Non-Executive specializing in Administrative / Clerical or equivalent.
• Fresh graduates are encouraged to apply
• Good communication skills in English,Malay language for both spoken and written
• 1 Temporary positions available

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Requirement:

• Candidate should possess a Bachelor Degree, Diploma / Advanced Diploma or equivalent in Engineering (Computer / Telecommunication),Computer Science / Information Technology.
• Preferably at least 3 years of technical experience in IT Network Infrastructure.
• Preferably Executive specializing in Information Technology or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 Contract positions available
• Professional certifications for CCNA, CCNP, CCIE will be an added advantage.
• Proactive, quick learner, team player and able to work independently with minimum supervision.
• Proficiency in English with good communications and documentation skills.
• Experience with routing and switching, Data Center, LAN, WAN/SDWAN, WLAN, Security, IP telephony.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

[NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Resposibilites:

• Build well-architected cloud applications using containerized and serverless technologies as well work independently with minimal guidance as situations arise.
• Lead a team to build full stack applications to be deployed in the cloud.
• Leading development of project workstreams, mentoring less experienced developers.
• Lead and manage technical issue resolution, work together with team member to arrive at feasible solution.
• Ensure critical system is secured and high availability, and stable with effective application monitoring.
• Leading application support activities including production incident resolution and application monitoring.
• Gatekeeper for team source code. Review and merge developer code before production rollout.
• Attend meeting with business and IT stakeholder, provide effort estimation and solution for change request, unplanned business demand.
• Work with solution architect and provide design feasibility input, current pain points, cost impact.
• Update Jenkins pipeline to include continuous integration, continuous testing, continuous deployment.
• Ensure application is secured, vulnerabilities fixed, latest patch applied, audit finding addressed.
• Experience with developing large-scale distributed cloud systems.
• Knowledge of multiple front-end languages/libraries/frameworks (NextJs, Tailwind).
• Knowledge of backend languages/libraries/frameworks (Nodejs).
• Experience developing with microservices, serverless Lambda, API Gateways, DynamoDB will be added advantage.
• Excellent communication and teamwork skills.
• Great attention to detail and organizational skills.
• A desire to help lead organizational change.

Job Requirement:

• Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor Degree or equivalent in Computer Science / Information Technology
• 3 years of experience developing application with Nodejs and 1 year of NextJs.
• Preferably Executive specializing in Information Technology or equivalent.
• Good communication skills in English,Malay language for both spoken and written

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Responsibilities:

• To provide Level 1.5 technical and process assistance to end-users via remote channels (eg: phone, email, live chat, web form). Have experience in using IT Services tools for user support and troubleshooting.
• To perform an initial assessment, attempts to resolve or escalate the problem, based on the agreed service level.
• To escalate to 2nd level support group when required with a detailed description of the problem for further troubleshooting and resolution.
• Provide support and resolve problems to the end user’s satisfaction.
• Monitor and respond quickly and effectively to requests received through the IT Service Desk.
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out basis on priority.
• Document internal procedures.
• To perform work in compliance with specified KPI/service level requirements.

Job Requirement:

• Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor's Degree or equivalent in Engineering (Computer / Telecommunication), Computer Science / Information Technology
• Preferably at least 3 years of related working experience.
• Preferably Non-Executive specializing in Information Technology or equivalent.
• Good communication skills in English, and Malay language for both spoken and written.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Brief:

Responsible for providing end users support such as troubleshooting PC/Notebook, configuring software, troubleshoot applications software, asset management including deployment and refreshment, installing and configuring phones/tablets, printers, local area networks, wide area networks, any piece of computer related peripheral or software that end user would be using. IT engineer has to perform their daily tasks by providing a high level of customer service to the end user.

Job Responsibilities:

• General
• Provide level 1 support (assistance through phone calls)
• Provide level 2 users support (onsite support by attending to end user) on the following: o Troubleshooting network operating system, software and hardware o Being familiar with network operating system, software and hardware o Working within a ticketing system and creating documentation for new processes o Training staff to maximize the potential of existing technology o Taking new users through the orientation process o Providing individual support and training upon request o Providing recommendations about support and information access o Maintaining an updated inventory of software, hardware and resources o Demonstrated aptitude for continuous learning and innovative thinking o Able to work independently and in a team environment o Strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff.
• Performing any other IT-related duties assigned.
• Performing after-hour on-call work when necessary.
• Support remote user's problem from Branches where necessary (including BCP sites).
• Prepare log tickets on any user's request attended and close the ticket upon the issue is resolved.
• Prepare a resolution after each log ticket has been done.
• Documenting case studies and relevant IT processes and procedures, and adding to the knowledge base of the organization.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Computer Science / Information Technology
• Preferably at least 1 year of related working experience.
• Preferably specializing in Information Technology or equivalent.
• Good communication skills in English, Malay, Mandarin, and Chinese language for both spoken and written.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Responsibilities:

• Oversee daily operations of CS department to ensure goals are achieved
• Responsible for contract billings, ensure billings are completed and distributed to customers in a timely manner, ensure billing data accuracy
• Sales order management for chargeable and free of charge toner
• Generating and distributing management information reports to ensure information transparency to support management decision
• Establish policies and procedures relevant to CS operations
• Continuously to reshape department best practices to provide highest customer satisfaction
• Monitor and evaluate outsource vendor performance
• Responsible for executing new guidelines or strategies related to CS operations, project management
• Attend to customer queries and disputes
• Maintain effective communication internally and externally
• Performs any other related duties as and when directed by superior

Job Requirement:

• Candidate should possess a Bachelor Degree or equivalent in Business Studies / Administration / Management. Basic Accounting & Finance knowledge is an advantage.
• Preferably at least 5 years experience in managerial position with related working experience.
• Good communication skills in English & Malay for both spoken and written. Ability in Chinese language will be an advantage
• Experience in Sales Orders Support with Order Management, Customer billing and contract management is a must and able to deal with customers.
• Must be proactive, handle work pressure & able to establish policies / procedures relevant to internal & external customer support, and experience in SAP system is an advantage.
• Able to demonstrate good leadership in managing a team with at least 10 staffs.
• Experience in customer service center or call center is not essential.

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

In This Role, Your Key Accountabilities Include:

• Responsible for overseeing the support and execution of ITS/OPS/MCS Sales requirement, including building, recommending, assisting and consulting the Sales Team on providing business value propositions to customers based on the customer requirements.
• To assist the Sales Team in ITS consulting activities from presentation, proposals and contract negotiations.
• To achieve and work on project scope, goals and deliverables that support business goals in collaboration with all parties.
• Manage ITS solutions & Services related information, presentation materials, relevant documents and market information for effective knowledge management for consulting purposes.
• Effectively communicate project & case expectations with all parties to ensure that deliverables are on time.
• Work closely with Sales and Enterprise Architecture Department to identify and create business value propositions that benefits the customer and increase KM ITS business revenue & profit.
• Oversee and prepare relevant RFP submissions and ensure all documentation in order and submitted within timeline.
• Work in liaison and collaboration with other departments in creating project teams within the Company including outsourced third-parties and KM Regional as well as KM global team.
• To oversee progress of steering committee report and meeting for ITS roll-out and OPS fleet deployment and advice team members accordingly.
• Responsible in analyzing assessment/requirement-study information and data to provide solutions and recommendations to improve customer work process in line with client strategic direction and goals.
• To consult customers on the best approach to using and deploying KM ITS Solutions and Services as well as assist the implementation team in aligning customer objectives with the implementation
• Responsible for coordinating and support ITS project deployment, implementation and service delivery teams in achieving customer requirements.
• Requirement to travel in providing support on ITS/OPS/MCS case related activities nation-wide.
• To perform any other related duties as and when directed by superior.

Job Requirements:

• Candidate should possess a Bachelor Degree, Diploma / Advanced Diploma, Professional Certificates or equivalent in Computer Science / Information Technology
• Fresh graduates are encouraged to apply
• Preferably Executive specializing in Information Technology or equivalent.
• Good communication skills in English language for both spoken and written.
• Presentation skill is a must.
• Willing to travel.
• 1 Full-time/Permanent positions available

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

[NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Responsibility:

• Provide necessary support and services to sales staff of the Company in the execution of day-to-day sales functions.
• Prepares various documents such as sales schedules, reports, and statistics as directed for managerial review.
• Responsible for generating quotations, agreements, correspondence, delivery orders / invoices, confirmation of orders for the Sales Department.
• Maintain an efficient control system of records, communications and correspondence.
• Collate sales records and prepare agreements and other documents in connection with sales and deliveries.
• Answer enquiries, receive customers’ complaints and coordinates with other related areas/personnel in-charge concerning proper operating procedures.
• Performs any other related duties as and when assigned by Superior.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in any field.
• Preferably at least 1 year of related working experience.
• Preferably Executive specializing in Administrative / Clerical or equivalent.
• Good communication skills in English and Malay language for both spoken and written.
• 1 Full Time positions available.

Job Requirement:

• Proven track record of at least 3 years in a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite, particularly Excel and Word.
• Hands-on experience with various office equipment such as fax machines and printers.
• Professional demeanor and appearance.
• Strong written and verbal communication skills in English.
• Knowledge of office management.
• Resourcefulness and proactive problem-solving abilities.
• Excellent organizational skills with a focus on multitasking and time management.
• Customer service orientation.

Job Responsibilities:

• Greet & welcome visitors and set a positive office atmosphere.
• Direct visitors to the appropriate personnel and offices.
• Manage incoming phone calls, and providing basic information when needed or record down the messages.
• Handle incoming mail and prepare outgoing correspondence and parcels
• Ensure office security by following protocols and controlling access.
• Maintain and update appointment calendars, scheduling meetings and managing meeting rooms.
• Monitor and manage emails, sorting and forwarding them as necessary.
• Keep the front desk organized and well-equipped with essential materials.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
• Maintain accurate records and files.
• Monitor office supplies and request Front Desk Executive place orders when needed
• Assist with other duties as assigned, including travel arrangements and scheduling.

RESPONSIBILITIES:

• To manage full spectrum of recruitment process which included job advertisement posting, interview coordination, reference check etc.
• To prepare the related documents for recruitment process and onboarding activities, such as Appointment Letter, Pre- employment etc.
• Prepare HR related reports such as monthly headcount report, hiring report etc.
• Performs any other related duties as and when assigned by Superior.

JOB REQUIREMENTS:

• Candidate must possess at least a Professional Certificate, Diploma in any filed 
• Minimum two (2) years of relevant HR working experience
• Excellent communication and interpersonal skills 
• An analytical and inquisitive mind. 
• Competency in using Microsoft Office suite such as MS Word, Powerpoint & Excel
• Able to work with minimal supervision and multi-tasking.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

• [NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!