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Subang Jaya, Selangor
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Total 8 jobs in Subang Jaya, Selangor

 Client Background: Shared Service Company Industry: Information Technology Location: Subang Jaya (Close to Subang Jaya LRT/ KTM station) Tenure: Contract (Visa pr...
EPS
Subang Jaya, Selangor
· 1 day ago
·
· in the Others industry
Job Description Job Responsibilities: Assist in data entry, filing and documentation. Perform other general administrative and, or accounting tasks on a daily basi...
Subang Jaya, Selangor
· 3 weeks ago
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· Junior Executive level
· in the Others industry
 Client Background: Japan MNC Construction Machinery Company Industry: Heavy Machinery Location: Subang Jaya Headcount: 1 Tenure: Permanent Remuneration: basic + b...
EPS
Subang Jaya, Selangor
· 3 weeks ago
·
· Junior Executive level
· in the Others industry
Job Responsibility Lifting truck operators drive, operate and monitor lifting trucks or similar vehicles to transport, lift and stack pallets with goods. Tasks in...
Subang Jaya, Selangor
· 4 months ago
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· in the Others industry
Job Responsibility Assist in scheduling service appointment bookings, liaise with customers via telephone and assist in admin tasks. Coordinate and plan customers...
Subang Jaya, Selangor
· 4 months ago
·
· Senior Executive level
· in the Others industry
Opportunity ID: MYO-201930123 Type : Full time Position Level : Junior Executive Industry : Computer/Information Technology - IT-Network/Sys/DB Admin Job Specializa...
Subang Jaya, Selangor
· 5 months ago
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· Senior Executive level
· in the Others industry
Job Purpose Patient Support Program Compliance Partner is involved in operational governance and oversight function to ensure Market Research and Patient Support Pr...
Subang Jaya, Selangor
· 5 months ago
·
· Manager level
· in the Others industry
Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy. From rapid response...
ABB
Subang Jaya, Selangor
· 5 months ago
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· in the Others industry
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Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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