Total 49 service engineer job vacancies in Malaysia

We are looking for a technical leader to spearhead the development and sustaining of our USB product, as well as the lifecycle management of our in-house testing system, SHRACK. This role demands a dynamic leader who thrives in a fast-paced manufacturing environment and can effectively guide a technical team. You will be responsible for diagnosing and resolving SHRACK system errors and test issues, leveraging your deep expertise in semiconductor manufacturing execution systems to drive operational excellence and innovation.

• Optimize Test Strategies: develop and execute comprehensive test plans, balancing test time, yield, and quality to achieve aggressive goals in high-volume manufacturing environments. Identify the most cost-effective testing methods through troubleshooting, validation, and continuous improvement.
• Lead and Collaborate on Engineering Solutions: Analyze & resolve in-house SHRACK system errors, including client communication challenges, database server issues, recipe management system errors, MKP server connection problems, and Advanced Storage Device Protocol errors
• System Upgrades: Responsible for SHRACK tester software upgrades and RMS integration, collaborating with software teams to analyze logs, manage bin-code interpretations, and maintain RMS functionality.
• Champion Innovation and Cost Efficiency: Partner with cross-functional teams to seamlessly integrate cutting-edge testing technologies and elevate existing practices. Conduct research and champion the adoption of cost-saving solutions like Test Time Reduction (TTR) and new test platform enablement, driving CAPEX reduction through innovative test strategies.
• Technical Expertise and Support: Provide technical leadership and expert support in electrical failure analysis for internal and external stakeholders. Address issues related to RMAs, production, reliability, and DPPM (Defects Per Million Parts) improvement.
• Technical Communication and Documentation: Develop and deliver clear, concise technical reports and documentation, including electrical failure analysis work instructions, test equipment guidelines, test reports, and specifications.
• Knowledge Sharing and Mentorship: Conduct technical training sessions for engineers, fostering knowledge transfer and team development.

• Yield Management: Oversee overall yield management for specific products, covering both assembly and test processes to ensure optimal performance and quality.
• Commonality Analysis: Coordinate cross-functional teams to perform commonality analysis by product design, process, machine, material, and measurement to identify root causes of issues and develop effective improvement plans.
• Engineering DOEs and Statistical Analysis: Conduct Design of Experiments (DOEs) and apply statistical analysis methods to solve complex problems, making data-driven decisions.
• Process Setup and Improvement: Set up and continuously improve assembly processes, specifically focusing on die preparation. Ensure familiarity with die preparation equipment such as Disco Sawing, Back grind, Laser, and DDS processes.
• Excursion and Abnormal Case Management: Manage production line excursions and abnormal cases, ensuring swift and effective resolution.
• Cost Reduction Projects: Follow up on and implement engineering value (cost reduction) projects to enhance efficiency and reduce expenses.
• Capacity and Productivity Improvement: Continuously improve production capacity and productivity through innovative solutions and process optimizations.
• Process Assessment and Optimization: Oversee and assess existing processes and workflows, designing, implementing, and testing new procedures to optimize productivity.
• Reporting and Documentation: Assemble detailed reports to document process status, changes, and improvements, ensuring clear communication of findings and proposals to upper management.
• Metrics Tracking: Track key metrics to identify areas for improvement and monitor the effectiveness of upgrades and changes.
• Simulation and Testing: Utilize process simulation software to test and identify the most appropriate production strategies.
• Implementation of Changes: Provide thorough instructions and support for the successful implementation of process changes.
• Risk Assessments: Conduct risk assessments to identify potential issues and mitigate risks effectively.
• Compliance Assessment: Ensure compliance with applicable safety and quality standards.
• Departmental Contribution: Contribute to departmental efforts by accomplishing related tasks as needed to support overall goals.

BROAD FUNCTIONS:

• Ensure smooth process transfer from GO R&D to Penang
• Capacity Enterprise CE / HAMR program development in Penang
• Manufacturing Yield / Defects Improvement projects
• Product improvement iteration qualification

Regular

• Ensure timely translation of new HAMR product/process transfer from US R&D to Penang. Closely work with counterpart in R&D to develop new process / materials for performance improvements.
• Continuous Improvement of Sputter yields / productivity / high PPH for product maturity. Establish all necessary unique process controls for large volume builds based on the learning at NPI stage & HDD requirements.
• Conduct partition studies for troubleshooting root cause of high particle / low yield. Work together with the team members to take appropriate corrective actions for improvements including but not limited to implementing target sandblast criterias, process optimizations, working with target suppliers on quality improvements etc
• Work with Test yield team on Failure Analysis, understanding of various defect mechanisms of HAMR media and their relationship with sputter process / materials etc.
• Optimize sputter machine start-up & operation procedures to ensure process consistency & repeatability. Work with the team on machine start-up time reduction before media characterization activities in order to reduce downtime & improve productivity.
• Work together with Sputter Equipment team on hardware improvement projects for downtime reduction & yield improvements. Ex- sputter magpacks, different type of cathodes, disk holder designs etc.   

Irregular

• Support inter-department projects (Back End, TEST)
• Support HDD return failure analysis

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Factory Capex planning base on the loading forecast, Capex budget control and monitoring on capital utilization and efficiency.
• Productivity improvement project: Lead in cost saving projects such as Productivity improvement, cycle time improvement, MMR improvement, etc. to meet company goals.
• Capacity planning and analysis to meet the volume demand and maximize the plant utilization.
• Maintain IE database and lead on the IE related system project.
• Time study and time standards: Perform time study data collection and analysis, continuous improvement based on Lean concept.
• Define production layout to ensure high efficiency and ergonomic for Lean operation.
• Coordinate in tool relocation & re-layout activities.
• Resources planning for DL & IDL based on production volume targets.
• Carried out material flow & process flow analysis. Study and explore opportunity to improve current process flow, material flow, line balancing, etc.….
• Validate automation performance and capability.
• Support IE in validating offline process activity such as conversion time, kitting time, tooling preparation time, etc. and opportunity to improve the offline activities cycle time.
• Collaborate with Production, QA, Process, and Automation team to achieve Operations KPI’s
• Perform other duties as assigned.

In this position, the individual will be responsible on execution and analysis of NAND memory reliability qual and perform Failure Analysis. This involves designing and developing reliability sequences for given technology node in addition to performing actual reliability test execution followed by Failure Analysis to root cause the issues reported. Some of the other areas that this position will include: R&D support, DPPM improvement, test documentation, comprehension of design manuals and data sheets, using various bench equipment (oscilloscopes, logic analyzers, multimeter), and interacting with other engineering groups.

Job Description

In this position, the individual will be responsible for NAND memory DPPM testing and Failure Analysis. This involves designing and developing reliability sequences for given technology node,  actual reliability test execution followed by Failure Analysis to root cause the issues reported. Some of the other areas that this position will include will be: R&D support, DPPM improvement, test documentation, NAND device knowledge and understanding, using various bench equipment (oscilloscopes, logic analyzers, multimeter), and interacting with other engineering groups.

• Lead the design, development, and deployment of complex data systems and pipelines.
• Collaborate with cross-functional teams to integrate data solutions into business processes.
• Implement and optimize data processing frameworks and tools for large-scale data.
• Ensure data quality, integrity, and security through advanced testing and validation techniques.
• Develop strategies for data storage, retrieval, and scalability.
• Create and maintain comprehensive documentation for data systems and processes.
• Stay ahead of industry trends and emerging technologies to drive innovation.

BROAD  FUNCTIONS : 

• Coordinate on DET testing and publish results accordingly.
• Ensure all data are uploaded to OLSPC in timely manner
• Guzik tester capacity and resources planning.
• Data analysis
• Competitor analysis and FA.

RESPONSIBILITIES : 

Regular

• Work with Sputter Process and coordinate with technicians on DET testing activities and priorities.
• Monitor DET results closely and advise sputter process for tuning accordingly whenever necessary.
• Resources and tester capacity planning in supporting all DET testing activities.
• Involve in drive build and internal component data analysis and provide valuable opinion to improve internal product performance.
• Propose DET specification to Product & Sputter group based on process capabilities for specs revision during mass production.
• Supervise and coach a group of technicians to perform routine tasks.
• Support all DET testing for internal process evaluation.
• Understand and accept responsibility for performing jobs safely
• Follow safety and health rules and regulations
• DET lab 7S

Irregular

• Reference generation and head screening for new program.
• Failure analysis for magnetic related issue.
• Product to product comparison.

CONTACTS

Regular

• Sputter Process Engineering, R&D Sputter, PE and QA

 Irregular

• FA, Operation

• You will work as SSD (Solid State Drive) package integration engineer in packaging engineering group.
• Leads new SSD product development from concept design and qualification to mass production.
• Generate innovative product concepts and transform them into tangible, market-ready products.
• Work closely with global functional teams in US, India, South Korea, and Israel, review feasibility design drawings and propose design options.
• Collaborate extensively with internal teams, validate design options through characterization builds, perform comprehensive DFX (Design for eXellence) analysis, including DFM (Design for Manufacturability), DFA (Design for Assembly), DFRW (Design for Rework), as well as Cost and UPH (unit per hour) analysis, review mechanical and electrical simulations, initiate assembly process flow, and deliver most optimized design for manufacturing with yield and quality.
• Ensuring build readiness, execute package qualification plan, follow up package reliability status, investigate and close failures on time.
• Monitor assembly and test yield on engineering/customer sample and low volume production builds. Drive yield improvement and manage excursions.
• Lead new product from low volume to high volume production transition with yield and quality meeting goals.
• Ensure FMEA, SOD, Control Plan, recipe guideline, SPC and other assembly controls are ready prior to high volume production.
• Lead new technology transition (new wafer tech/process/material) from engineering stage to volume production.

As a Test Engineer -Process, you will lead the Project improvement in Burn In area, and support execution and manufacturing issues related to Test Process, and continue improve manufacturing issues with new ideas from time to time through close collaboration across teams and disciplines. In addition, you'll drive Test Process improvements to make our systems more robust and scalable via systematic and proper tools.

As a Test Process Engineer, you’ll:

•Partner closely with product managers, NPI engineers, Assembly engineers, Manufacturing supervisor and QA to scope, plan, design, and build new features as well as maintain existing functionality.

•Hold your teammates—and yourself—to high engineering standards

•Leverage your experience and knowledge to grow your teammates’ technical breadth and depth through direct coaching and mentoring

•Identify potential problems and ensure quality related to Testing Process in manufacturing.

•Document and monitor testing outcomes and establish steps to remedy problems

•Detailed understanding of how to properly document test cases and create effective and focused testing plans

•Work closely with departments within the company for cost saving projects

•Provide detailed specifications for proposed solutions including time and scope involved

•Define clear goals for all aspects of a product test and develop steps for their proper execution

Key responsibilities of this position include but not limited to research, design, develop and maintenance of engineering and manufacturing software solutions. Collaborate with users and development team in the entire software development lifecycle. Ensure all software solutions meet the organization’s high-quality standards.

Key responsibilities of this position include but not limited to research, design, develop and maintenance of engineering and manufacturing software solutions. Collaborate with users and development team in the entire software development lifecycle. Ensure all software solutions meet the organization’s high-quality standards.

Engineer under Product Development Team will be responsible for Platform (SSD) Test Development activities in relation to NPI Product Test Development. Scope of engineering work encompasses following:

• Participates in designing a complete comprehensive framework of Functional Product Test Plan for any specific Memory or SSD product (SATA,SAS,PCIe).
• Participates in designing processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility.
• Conceives system interfaces and business application prototypes. Identifies, analyzes and resolves system design weaknesses.
• Influences the shaping of future products by contributing to the framework (architecture) used across multiple products or systems.
• Participates in designing, developing, and implementing effective methods of testing and troubleshooting systems and equipment for NPI phases of product development and manufacturing.
• Provides multi-layered technical expertise for next generation initiatives.
• Prepares test and diagnostic programs, designs test fixtures and equipment, and completes specifications and procedures for new products.
• Plans the labor, schedules, and equipment required for testing and evaluating standard and special devices.
• Participates in evaluating test strategy to best fit the quality-of-test for new product
• Develops Product characterization parameters by using test platform or instrumentation
• Performs analytical study by using statistical tools – SPC/MiniTab/JMP, conduct FMEA, custom DOE, prepare and liaise with other support Engineering groups for efficient manufacturing test platform
• Develops/modifies tools to aid test development using scripting languages such as C++,Python
• Publish Whitepaper(s) on area of Test Specialization
• Analyzing, troubleshooting and fixing issues discovered by internal test teams or by customer use of the products.
• Representing the team in one or more multi-disciplined engineering core team(s).

This position requires the individual to take full responsibility for developing and maintaining the test platform system software, including developing a new feature, debugging an existing release, and working on any test-platform-related issues reported by the factory equipment engineering team. He will also be involved in various R&D projects relevant to testing.

• Responsible for respective Memory (NAND) & Platform (SSD) Test Development activities in relation to NPI Product Test Development. Scope of engineering work encompasses following
• The individual will interface with design, process, test, and reliability & global Product engineering team to solve problems and will sustain products with cost reduction and yield improvements
• Drive end to end development including defining test flow, screens to deliver very high quality OEM products.
• Participates in designing a complete comprehensive framework of Functional Product Test Plan for any specific Memory or SSD product
• Participates in designing processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility.
• Conceives system interfaces and business application prototypes. Identifies, analyzes and resolves system design weaknesses.
• Influences the shaping of future products by contributing to the framework (architecture) used across multiple products or systems.
• Ensures standard and compliance for test program buy-offs and product qualification related to test;
• Ensures  team  capability to deliver Failure  Analysis of product yield  improvement to meet yield and QUALITY targets;

Engineer under Product Development Team will be responsible for Platform (SSD) Test Development activities in relation to NPI Product Test Development. Scope of engineering work encompasses following:

• Participates in designing a complete comprehensive framework of Functional Product Test Plan for any specific Memory or SSD product (SATA,SAS,PCIe).
• Participates in designing processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility.
• Conceives system interfaces and business application prototypes. Identifies, analyzes and resolves system design weaknesses.
• Influences the shaping of future products by contributing to the framework (architecture) used across multiple products or systems.
• Participates in designing, developing, and implementing effective methods of testing and troubleshooting systems and equipment for NPI phases of product development and manufacturing.
• Provides multi-layered technical expertise for next generation initiatives.
• Prepares test and diagnostic programs, designs test fixtures and equipment, and completes specifications and procedures for new products.
• Plans the labor, schedules, and equipment required for testing and evaluating standard and special devices.
• Participates in evaluating test strategy to best fit the quality-of-test for new product
• Develops Product characterization parameters by using test platform or instrumentation
• Performs analytical study by using statistical tools – SPC/MiniTab/JMP, conduct FMEA, custom DOE, prepare and liaise with other support Engineering groups for efficient manufacturing test platform
• Develops/modifies tools to aid test development using scripting languages such as C++,Python
• Publish Whitepaper(s) on area of Test Specialization
• Analyzing, troubleshooting and fixing issues discovered by internal test teams or by customer use of the products.
• Representing the team in one or more multi-disciplined engineering core team(s).

• Act as subject matter expert for the business with respect to labeling design, requirements, and implementation and labeling software and effectively collaborate on labeling changes.
• Ensure labeling compliance with quality management system (QMS), regulatory requirements and guidelines, standard operating procedures, and work instructions.
• Coordinate with cross functional team to develop strategies for continuous improvement of the labeling program and procedures (fool proof concept)
• Effectively manage labeling projects from ideation through completion.
• Improve from manual work flow to one piece flow concept to eliminate human error.

• Be responsible for flash memory test development, failure analysis and issue debug.
• Be responsible for NAND Product and Package Qualification/Reliability test setup/eFA/Action Plan.
• Provide correct test condition for memory product and generate defined test flow for volume test needs.
• Product Evaluation DOE for Reliability/DPPM improvement, wafer test and unit test yield improvement.
• Run test time analysis to define cost effective test method in order to reach short test time and high test coverage.
• Define/improve test method to deal with new product introduced to mass production and marketing.
• Deliver a world class throughput time on test development to reach the most effective way of sample delivery TPT (Throughput Time).
• Work with multinational team to complete projects in PDT (product development team) required time.

• Coordinating SSD mechanical qualification efforts for new products and change in designs, materials, or processes 
• Involve in mechanical reliability test include but not limited to solder joint analysis, environmental test, mechanical stress & solderability
• Providing recommendations on product release based on package reliability test results
• Jointly assess risk associated with excursions, conversions, reliability  ,qualification issues.
• Manage reliability schedule plan to stakeholders and provide progress update in timely manner
• Coordinate with technician to perform daily execution to meet project schedule
• Initiate failure tracker in JIRA and ensure it's properly closed
• Review Mechanical test result and provide recommendation

• Ensure that SSD test equipment is functioning optimally, achieving >99.3% slot-on availability and maintaining a high first pass yield.
• Perform routine maintenance, calibration, and troubleshooting of test systems to minimize downtime and ensure high reliability.
• Monitor real-time and historical data to detect issues, reduce failures, and maximize equipment uptime.
• Use data analytics to monitor SSD test equipment performance, identify patterns, and anticipate potential issues before they impact production.
• Analyze test equipment data to improve test efficiency, reduce down times, and enhance tester performance.
• Implement real-time monitoring and diagnostic tools to ensure sustained optimal performance of test equipment.
• Analyze equipment performance data to optimize maintenance schedules and extend the life cycle of SSD test equipment.
• Lead continuous improvement projects focused on sustaining and enhancing the efficiency and reliability of SSD test equipment.
• Lead and mentor a team of engineers and technicians in sustaining SSD tester, sharing best practices for maintenance and troubleshooting.
• Work closely with production, quality, and other cross-functional teams to ensure seamless operation and continuous improvement in SSD testing.
• Provide detailed technical reports and presentations to management regarding equipment performance and improvement initiatives.

RESPONSIBILITIES:

• Design test plan, conduct validation testing on submitted drives, perform failure analysis, analyze test results (JMP), generate test reports, and provide engineering recommendation.
• Work independently or with cross functional teams to communicate schedules and assess readiness for volume production.
• Ensure products are validated in compliance with product specifications and customer performance requirements.
• Perform failure analysis or channel the failure to responsible groups for analysis where applicable.  
• Determine root cause and feedback to responsible groups to initiate corrective action. 
• Qualify new test and test system as required.
• Lead, coordinate and drives the team on closing critical issues, qualification, and projects.
• Actively looking for quality/efficiency improvement and test enhancement.
• Provide training to engineers / technicians.

• The Staff Engineer defines, develops and qualifies new semiconductor packages and maintains quality of existing packages. 
• Represents Package Engineering in cross-functional teams and ensures that packages are characterized, qualified and introduced into production in a timely manner while meeting all electrical, performance, reliability and quality requirements.  
• Take responsibility for product DPPM, as well as new Technology development programs and new NAND/ASIC development Quality and Reliability.  
• Develop a comprehensive quality guidance library encompassing engineering work criteria, statistical Design of Experiments (DOE), Scorecard, sampling plans, and metric/methodology instructions.  
• Address quality cases in technology and product development using DMAIC, RCA, and 8DR methodologies.  
• Coordinates with factories worldwide on the high-volume introduction of new packages and assembly processes. Manages assembly yield improvement and package cost reduction programs.  

Key Responsibilities:

• Firmware Debugging & Failure Analysis: Develop, debug, and analyze embedded firmware, with a primary focus on diagnosing system failures.
• Testers Design & Development: Collaborate in the design and development of in-house testing tools and equipment to ensure product integrity and reliability.
• Hardware Integration: Work closely with hardware teams to design tester platforms based on test point.
• Software Development: Develop and maintain software applications for interfacing with testers and hardware devices.
• Troubleshooting & Issue Resolution: Identify and resolve complex issues across firmware, software, and hardware systems.
• Documentation: Create and maintain technical documentation, including design specs, test procedures, and failure reports.
• Collaboration: Work closely with cross-functional teams including product design, QA, hardware, and manufacturing teams.
• Responsible for NPI engineering from design stage to high volume manufacturing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop, test, integrate and maintain test scripts using Python to validate WD eHDD firmware and hardware features to ensure WD product meets the quality specifications using best practices like unit test, CI and Agile methodologies. 
• Collaborate with cross-functional teams to discern, strategize, and synchronize creative methods for testing firmware functionality.
• Customize test suites to align with evolving customer and firmware requirements, as well as future architectural demands.
• Contribute to failure analysis efforts aimed at enhancing firmware quality robustness.
• Collaborate on the development and refinement of internal processes to enhance overall efficiency and performance.
• Participate in Scrum & Agile processes to strategically plan, execute, and coordinate the team's activities.
• Deliver cutting-edge storage products with SAS, SATA, PCIE interfaces.