Total 98 Fresh/Entry Level job vacancies in Petaling jaya

要求：

• 精通After Effects
• 有創造力的
• 團隊合作者
• 能夠很好地溝通
• 必須提交作品集（影片連結）才能申請

責任：

• 想像和動畫
• 使用 AE 建立動態圖形
• 視覺效果與合成

津貼和福利

• 年度獎金
• 休閒著裝要求
• 公司旅行
• 事假
• 公積金+社會保險

職位名稱：高階專案主管

我們正在尋找一名高級專案主管。他/她將成為專案管理團隊的一部分。高階專案主管負責管理短期和長期專案。高階專案主管通常負責在預算和時間範圍內協調和完成專案。

職位要求：

1. 電腦管理、電腦科學、網路系統、電腦/資訊科技或任何 IT 相關領域的文憑或學位。也鼓勵商學或管理畢業生申請。
2. 至少 3 年電腦管理、電腦科學、網路系統和電腦/資訊科技等相關 ICT 領域的工作經驗。
3. 具有處理端到端 ICT 相關專案管理的經驗和處理政府合約的背景是一個優勢。
4. 擁有自己的交通工具。
5. 願意在需要時彈性工作時間
6. 良好的客戶介面和人際溝通能力
7. 了解客戶滿意度
8. 團隊合作者
9. 良好的分析和解決問題的能力
10. 所需技能：必須具備電腦知識，具備良好的電腦技能、MS Office、MS Project 或類似專案管理軟體的工作知識
11. 必須是馬來西亞公民。

職位說明 ：

• 監督專案的開發直至專案移交
• 監控專案文件，例如時間表和狀態報告
• 了解客戶需求
• 與客戶、管理層、分包商和團隊成員協調，確保專案成功
• 與團隊成員討論並協調專案時間表
• 監控並更新管理層的專案狀態
• 充當客戶和管理階層之間的聯絡點
• 確保所有項目在範圍和預算範圍內按時交付。
• 確保資源的可用性和分配
• 制定詳細的專案計劃來監控和追蹤進度
• 管理與客戶的關係
• 履行其他指派的相關職責

請將您的履歷寄至contact@prismakhas.com

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 免費小吃/歡樂時光

職位描述

• 透過基於日常任務的數據處理和評估來支援永續發展團隊
• 成為團隊的骨幹。
• 按時管理任務、待辦事項和票證。

要求

• 英語流利
• 基本的 Excel 技能
• 優秀的組織能力
• 積極主動且適應性強的解決問題的方法
• 對永續發展的熱情和對企業社會責任的承諾

**鼓勵對永續發展充滿熱情的應屆畢業生申請

津貼和福利

• 員工股權
• 中心位置
• 醫療保險
• 事假

工作總結

指導學生選擇合適的課程、尋找獎學金並申請馬來西亞最好的學院和大學。

職位描述

您的主要職責是：

• 為尋求馬來西亞高等院校入學的學生提供有效的諮詢服務。
• 與學院和大學的同儕聯絡，進行學生諮詢和入學。
• 支持和執行與入學有關的所有活動，如入學註冊、學者搜尋、學校參觀和其他相關活動。
• 保持對高等教育行業、機構課程以及職業和學習路徑的良好產品知識。
• 實現公司在學生參與度和入學率方面設定的目標（根據實現的目標收取佣金）。
• 履行管理層指示的任何其他職責。

要求

• 任何科目的文憑或學位。鼓勵應屆畢業生申請。
• 具有1-3年相關工作經驗的候選人也將被考慮。
• 能說英語和普通話者優先。
• 渴望實現目標。
• 優秀的職業道德。
• 良好的溝通和人際交往能力。
• 願意在高峰期加班（考後成績）。
• 願意在晚上回覆學生的優先訊息。
• 願意在週末工作，偶爾按計畫出差參加學者搜尋活動。
• 能夠在辦公室（雙威鎮）現場工作。

工作環境與文化

• 高度重視人才發展。例如，為期 1 個月的關於溝通技巧和產品知識的全職入職培訓、團隊領導對績效和改進的定期評估和回饋。
• 根據績效和親和力，可能晉升到其他職位，例如培訓、業務開發、管理。
• 與一群年輕、友善、樂於助人的同事一起工作。
• 扁平、透明的組織，有利於與同事和上級進行公開討論。

薪資福利

• 基本薪水：每月 RM3,000（應屆畢業生） - RM4,000（有經驗）
• 有吸引力的佣金：實現目標後（年收入潛力高達 RM30k）
• 交通/辦公室停車：RM120（可索賠）
• 年假：15天
• 生日禮物
• 門診醫療：RM500（確認後可索賠）
• 住院保險範圍（經確認）
• 實現目標後的獎金並由管理階層酌情決定

職位描述

• 處理托運人/代理商的預訂。
• 在系統和班輪系統中維護訂艙記錄。
• 與當地托運人、海外客戶和代理商聯絡，了解費率查詢、預訂流程和文件支援。
• 與其他部門聯絡，在規定時間內完成出貨工作。

要求 ：

• 候選人必須至少擁有 SPM/“O”水準、文憑/高級/研究生文憑、學士學位/研究生文憑/商業研究/行政/管理/物流/運輸、其他或同等學歷。
• 所需語言： 國語、英語、馬來語
• 無需工作經驗。鼓勵應屆畢業生申請。
• 最好是專門從事物流/供應鏈或同等專業的入門級。
• 就業類型：永久
• 願意在八打靈再也地區工作的申請人
• 具有正面態度的團隊合作者。

好處 ：

1. 合約一 (1) 個月工資；
2. 醫療保險；
3. 每月及半年的出席津貼；
4. 彈性的工作時間；
5. 績效獎金；

職位描述

• 處理托運人/代理商的預訂。
• 在系統和班輪系統中維護訂艙記錄。
• 與當地托運人、海外客戶和代理商聯絡，了解費率查詢、預訂流程和文件支援。
• 與其他部門聯絡，在規定時間內完成出貨工作。

要求 ：

• 候選人必須至少擁有 SPM/“O”水準、文憑/高級/研究生文憑、學士學位/研究生文憑/商業研究/行政/管理/物流/運輸、其他或同等學歷。
• 所需語言： 國語、英語、馬來語
• 無需工作經驗。鼓勵應屆畢業生申請。
• 最好是專門從事物流/供應鏈或同等專業的入門級。
• 就業類型：永久
• 願意在八打靈再也地區工作的申請人
• 具有正面態度的團隊合作者。

好處 ：

1. 合約一 (1) 個月工資；
2. 醫療保險；
3. 每月及半年的出席津貼；
4. 彈性的工作時間；
5. 績效獎金；

職責：

• 監控和編輯所有媒體管道的新聞、節目或脫口秀：印刷品（報紙、雜誌、線上和社交媒體）。
• 透過文章資訊中的按鍵輸入資料並對系統進行分類。
• 中國媒體監控需要將標題翻譯成英文。
• 負責將剪報上傳到提供的特定入口網站。
• 從系統中提取資料並按月進行新聞報道。
• 能夠按照主管的指示維護資料。

要求：

• 候選人必須至少擁有任何領域的SPM/STPM/證書/文憑。
• 電腦知識/電腦使用和資料輸入的基本知識。
• 所需語言：英語、馬來語和中文。
• 積極的態度和良好的溝通能力。
• 具有良好的團隊合作精神。
• 能夠在不同的輪班時間工作（上午 8 點至下午 5 點、下午 5 點至凌晨 2 點或晚上 10 點至上午 7 點）
• 以辦公室為主的職位。

公司福利

• EPF、SOCSO 與 EIS
• 年假、婚假、生日假等
• 保險：團體住院及手術、團體人身意外險
• 醫療索賠
• 在職訓練
• 煥然一新的食品儲藏室
• 辦公室的節日慶祝活動
• 一年一度的公司聚餐
• 團隊建立活動

Roles & Responsibilities:

• Supervise and manage all on-site construction activities, ensuring adherence to project timelines and quality standards.
• Manage on-site teams, including contractors, technicians and labourer's, ensuring a safe and productive work environment.
• Identify and attend all defects and seek solutions for rectifications.
• Provide regular progress reports to management, highlighting project milestones, challenges, and recommendations for improvement.
• Ensure strict adherence to safety protocols and regulations, promoting a culture of safety among all team members.
• Liaise with stakeholders, including clients, suppliers, and regulatory authorities, to ensure smooth project execution and timely resolution of issues.
• Carry out any other work assignments as required by the company.

Requirement:

• Diploma. Construction-related field is preferred.
• Minimum of 2 years related working experience, or fresh graduates will also be considered.
• Required language(s): English and Bahasa Malaysia
• Good written and communication skill
• Able to work in a team
• Able to work under pressure and multi-tasking.

Job Description

Your primary responsibilities will be:

•   To provide effective counselling services to students, who are looking for admissions in colleges and universities in Malaysia.

•   To liaise with counterparts from colleges and universities for student counselling and admission.

•   To support and execute all activities with regards for enrolment such as admission registration, Scholar Search, school visits and other related events.

•   To maintain good product knowledge of the tertiary education industry, institution offerings, as well as career & study pathways.

•   To achieve the targets set by the Company in terms of student engagement and enrolment.

•   Perform any other duties as directed by the management.

Requirements:

•   Diploma or Degree in any subject. Fresh graduates are encouraged to apply. 

•   Candidates with related 1-3 years working experience will also be considered.

•   Excellent work ethics.

•   Good communication & interpersonal skills.

•   Be able to work on-site in the office.

Perks & Benefits

• Commission and bonus

職位描述

您的主要職責是：

• 為尋求馬來西亞學院和大學入學的學生提供有效的諮詢服務。

• 與學院和大學的同儕聯絡，進行學生諮詢和入學。

• 支持並執行與入學有關的所有活動，如入學登記、學者搜尋、學校參觀和其他相關活動。

• 保持對高等教育產業、機構課程以及職業和學習路徑的良好產品知識。

• 實現公司在學生參與度和入學率方面設定的目標。

• 履行管理階層指示的任何其他職責。

要求：

• 任何科目的文憑或學位。鼓勵應屆畢業生申請。

• 具有1-3 年相關工作經驗的候選人也將被考慮。

• 優秀的職業道德。

• 良好的溝通和人際溝通能力。

• 能夠在辦公室現場工作。

津貼和福利

• 佣金和獎金

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners, and customers, we strive to enrich society through constant innovation and the development of solution-driven tools.

Job Responsibilities:

• Operates imaging equipment to create electronic files and archives.
• Prepares, scans, and performs quality checks on documents/images for conversion to digital format. Ensures proper transfer and indexing of scanned materials.
• Cleans and performs basic maintenance on scanning equipment. Troubleshoots and adjusts equipment as needed.
• Follows established procedures and adheres to workflow processes and chain of command.
• Maintains a clean and organized workstation. Meets departmental efficiency standards for volume, service level, and deadlines.
• Collaborates with team members to achieve goals.
• Trains or assists colleagues on aspects of document processing to ensure a consistent understanding of scanning operations.
• Identifies and reports equipment or process-related issues.
• Reports daily task completion to supervisor.
• Performs additional duties as assigned by the supervisor, including transportation activities (moving items/packages) and logistical support.

Job Requirements:

• Candidate should possess a Professional Certificate, Diploma / Advanced Diploma, Bachelor's Degree or equivalent in Business Studies / Administration / Management.
• Good communication skills in the English language both spoken and written.
• Interns and fresh graduates are encouraged to apply.

• If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

Scope of Responsibilities

1. To ensure the satisfactory operation of all the specialized/TCS equipment and installations at all times.

2. To ensure services delivery are meeting the maintenance standard and requirement such as LLM APST, SIRIM ISO and Internal Audit:

• In-charge of maintenance and improvement works for Toll Collection System
• Timeliness in completing assigned tasks
• To supervise and monitor the Preventive and Corrective Maintenance and Enhancement works carried out by contractors / junior staff

3. To ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating

• a process approach, risk-based thinking, and implementing improvements to enhance performance.

Key Tasks

1.  To carry out Preventive and Corrective maintenance works.
2. To carry out 1st level of maintenance works.
3. To prepare maintenance report on any malfunctions / defects affecting equipment.
4. To repair electronic equipment / machines.
5. To inspect all the specialised / TCS equipment.
6. To be part of the Emergency Response Team and attend to emergency situation when instructed.
7. To monitor and supervise works undertaken by maintenance contractor / junior staff.
8. To monitor and supervise interfacing works undertaken by other party which are related to the system or equipment installed.
9. To provide assistance and technical advice to other team members / maintenance contractor.
10. To perform standby duties and response promptly in the event of any equipment or system failure / malfunction in meeting the Emergency Call Back standard.
11. To attend, rectify and update status of defect or request raised in the e-Work System.
12. To attend, check and update status of the defect raised i.e. NOD / NCR in the Expressway Performance Indicator System (EPI) of LLM.
13. To prepare Requisition Form (RF) in e-PO System in obtaining management approval for the Purchase Order (PO) issuance to maintenance contractors.
14. To assist TCS section for yearly budgeting for maintenance and improvement budget i.e. minor repair, enhancement, consumable and capex.
15. To exercise safety at site for own and ensure safety procedure is implemented by contractor at work as per OSHA requirements.
16. To undertake any job assignment / improvement / planning work related to TCS and meet the needs or requirements of the company business.
17. To undertake other duties as directed by the Head of Group Mechanical, Electrical and Instrumentation.

Job Requirement:

• Diploma or Certificate in Electronic Engineering from Local University / Technical Institution or equivalent.
• Minimum 2 years experience in repair and maintenance of electronic equipment
• Well verse with Toll Collection System maintenance.
• Good communication skills in Malay, English language for both spoken and written
• Ability to work under pressure, independent and possess analytical and logical thinking.

Job Responsibilities:

• Operate and maintain all equipment and do PPM as per monthly schedule.

• All decoration or beautification for any event.

• Rectification and Repair of breakdown of Services and Equipment.

• Upgrade and improve maintenance efficiency and cost effectiveness.

• Assist in the Marketing Events set-up, on-going and dismantling of sound system, lightings etc

• Monitoring and assist the activities of monthly service contractor.

• Liaise with related authorities for any malfunction of equipment with regards to the safety of building occupants.

• Part of the ERT (Emergency Respond Team) committee.

• Preparation and submission of monthly reports.

• Routine maintenance & servicing activities including but not limited to monthly service for Cooling tower, AHU & FCU & Split Unit.

• Any adhoc activities as per request.

Job Requirements:

• Candidate must possess at least 2-3 year(s) of working experience in shopping mall building is required for this position.

• Applicants must be willing to work at M3 Mall, Jalan Madrasah, Taman Melati, Kuala Lumpur.

• Preferably Junior Officer specializing in Building Operations and maintenance and knowledge on Air conditioning system (Chiller, Cooling Tower, AHU, FCU & Split Unit) is an advantage.

• Strong technical knowledge and hands-on to resolve problems.

• Responsible and able to work independently.

• Ability to work in shifts and extended hours.

• Full-Time position(s) available.

Scope of Responsibilities

1. To ensure the satisfactory operation of all the specialized/TCS equipment and installations at all times.

2. To ensure services delivery are meeting the maintenance standard and requirement such as LLM APST, SIRIM ISO and Internal Audit:

• In-charge of maintenance and improvement works for Toll Collection System
• Timeliness in completing assigned tasks
• To supervise and monitor the Preventive and Corrective Maintenance and Enhancement works carried out by contractors / junior staff

3. To ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating

• a process approach, risk-based thinking, and implementing improvements to enhance performance.

1. Key Tasks
2.  To carry out Preventive and Corrective maintenance works.
3. To carry out 1^st level of maintenance works.
4. To prepare maintenance report on any malfunctions / defects affecting equipment.
5. To repair electronic equipment / machines.
6. To inspect all the specialised / TCS equipment.
7. To be part of the Emergency Response Team and attend to emergency situation when instructed.
8. To monitor and supervise works undertaken by maintenance contractor / junior staff.
9. To monitor and supervise interfacing works undertaken by other party which are related to the system or equipment installed.
10. To provide assistance and technical advice to other team members / maintenance contractor.
11. To perform standby duties and response promptly in the event of any equipment or system failure / malfunction in meeting the Emergency Call Back standard.
12. To attend, rectify and update status of defect or request raised in the e-Work System.
13. To attend, check and update status of the defect raised i.e. NOD / NCR in the Expressway Performance Indicator System (EPI) of LLM.
14. To prepare Requisition Form (RF) in e-PO System in obtaining management approval for the Purchase Order (PO) issuance to maintenance contractors.
15. To assist TCS section for yearly budgeting for maintenance and improvement budget i.e. minor repair, enhancement, consumable and capex.
16. To exercise safety at site for own and ensure safety procedure is implemented by contractor at work as per OSHA requirements.
17. To undertake any job assignment / improvement / planning work related to TCS and meet the needs or requirements of the company business.
18. To undertake other duties as directed by the Head of Group Mechanical, Electrical and Instrumentation.

Job Requirement:

• Diploma or Certificate in Electronic Engineering from Local University / Technical Institution or equivalent.
• Minimum 2 years experience in repair and maintenance of electronic equipment
• Well verse with Toll Collection System maintenance.
• Good communication skills in Malay,English language for both spoken and written
• Ability to work under pressure, independent and possess analytical and logical thinking.

Job Summary :

Monitoring and following up with all necessary actions to ensure accurate and timely Reporting of Accounts Receivables KPI for all branches. This shall include unified activities towards meeting the individual and group TARGETS for achieving of set KPIs.

Job Descriptions :

• Organizing, coordinating, monitoring, and controlling of total company accounts receivables management and credit control activities.
• Overseeing and supervising credit control team’s performance in meeting AR Target KPIs.
• Overseeing and supervising accurate preparation, processing, checking and sending of Reminder Letters for overdue accounts including preparation of Schedules and Summary reports.
• Overseeing and supervising branch support services and credit control activities nationwide.
• Overseeing and Supervising Help Desk and customer relationship support functions.
• Handling internal/external Customer enquiries and complaints.
• Timely submission of payment allocation to AR team.
• Overseeing, supervising and coordinating credit control process changes and document control for ISO QMS compliance.
• Perform other relevant functions in credit control as and when necessary.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Finance / Accountancy / Banking
• Preferably at least 1 year of related working experience.
• Preferably Intern specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English,Malay,Chinese,Mandarin language for both spoken and written
• 1 positions available

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Brief:

To efficiently and effectively maintain all Konica Minolta products in the field at optimum operational level at all times.

Job Responsibilities:

• Ensure the proper service, maintenance and repair of all Konica Minolta products in the designated areas and such service to be carried out promptly, efficiently and courteously.
• Be ready to assist other area / branch when needs arise.
• Installation of printer/scan/fax drivers, applications/software settings on machines/PCs, resolving issues crop up on solutions/applications sold by Konica Minolta, are part of the job responsibilities.
• Ensure all service jobs are properly recorded in Service Reports with all relevant information as requested and such reports must be submitted to Superior same day of service or latest next morning.
• Ensure all parts required are properly recorded in Spare Parts Requisition Form and to acknowledge receipt of parts taken at all times. Unused parts/ spoilt parts must be returned to Spare Parts Department same day or latest next morning.
• To call the Office upon arriving at customer's site and after completion of service calls or as at when directed to do so.
• To attend all Konica Minolta products' service training and any refresher course as may be considered necessary from time to time and/or as directed, and keep up-to-date all technical service bulletins, manuals, modification kits etc as given/taught from time to time.
• Ensure all Company information – spare parts price list, service manuals, technical service bulletins etc are kept confidential and not fall into unauthorized hands.
• Not to service, maintain or repair any competitor models unless instructed to do so by Superior, and not to reveal/discuss with any outsiders/customers any problems/information relating to Konica Minolta products except in the strict performance of your job functions.
• Perform other related duties as and when directed by Superior.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Engineering (Computer / Telecommunication),Engineering (Electrical / Electronic),Engineering (Mechanical),Engineering (Industrial)
• Preferably Intern specializing in Maintenance / Repair or equivalent.
• Fresh graduates are encouraged to apply
• Good communication skills in English, Malay language for both spoken and written

Scope of Responsibilities

1. Accounts and Financial Reports, Fixed Assets, Budget, Policies and Procedures, Audit and etc.
2. Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

Key Task

1. Accounts and Financial Reports

• To maintain full sets of accounts in compliance to generally accepted accounting standards.
• Ensure completeness, timeliness and accuracy of financial statements and management reports and etc.
• Check and review chart of accounts, coding and proper entries of data.
• Assist in drafting, adherence, revision and update of policies and procedures for Group Finance.

2. Fixed Assets

• Ensure timely update of fixed assets register and completeness of fixed assets records.
• Ensure correctness and appropriateness of depreciation policies and computation.
• Periodic fixed assets physical count, review existence of assets and internal controls to ensure proper safeguards of assets.
• Identify and remind internal control to safeguard assets.

3. Budget

• Monitoring of actual result and capital expenditure requisitions against budget.
• Assist in preparation, checking, revision and compilation of budget.
• Prepare other ad-hoc analysis or projections as required by immediate superior/HOD.

4. Audit

• Ensure timely preparation of year end accounts for audit.
• Co-ordinate on audit schedules, debtors / creditors circulation and etc.
• Preparation of schedules and other liaisons with auditors.

5. Policy, Process and Procedures

• Ensure compliance to existing policy and procedures as well as Quality Standards.
• Actively review and identify process bottleneck and recommend for improvement including automation of processes
• Lead in inter-department liaisons in developing process and procedures and documentation of those policies and procedures.

6. To act as additional back up for CIT.

7. To act as relief for other executives or subordinates’ work.

8. Undertake other duties as directed by the Head of Group Finance.

Job Requirements

• Qualification :          Diploma in Accountancy or equivalent.
• Experience   :          Minimum 3 years related working experience.
• Specific skills/ abilities   :          

 i)  Leadership, supervisory and communication skills

ii)  Effective planning and tasks and time management skill

iii) Report writing and multi-tasking

iv) Computer (Advance Excel, Words and Powerpoint)

• Personal qualities         :           

i)  Leadership, positive attitude and honesty

ii) Initiative and committed to work

iii) Ability to work independently as well as in a team

iv) Effective and efficient worker

v) Ability to work under pressure

Job Level     :   Non-Executive 

FAEDAH YANG DITAWARKAN

•  Cuti Tahunan, Cuti Sakit dan hospitalisasi, Cuti penjagaan keluarga, Cuti Eshan dan Cuti Peperiksaan
• Elaun syif, dobi, insentif kedatangan & khidmat pelanggan
• Insuran Kemalangan diri dan kemudahan perubatan untuk pekerja dan tanggungan (rawatan pesakit luar, kemasukan ke hospital dan bersalin).
• Pakaian seragam
• Bantuan Pendidikan Pekerja
• Bantuan Kewangan Pengajian Tinggi untuk anak-anak pekerja
• Anugerah kecemerlangan Pendidikan anak-anak pekerja

KELAYAKAN

•  Warganegara Malaysia
• Berumur tidak kurang dari 21 tahun hingga 40 tahun
• Minimum SPM/SPMV
• Boleh bekerja dalam 3 syif dan pendengaran yang baik
• Memiliki disiplin dan integriti yang tinggi
• Boleh bekerjasama di dalam satu pasukan serta mempunyai inisiatif untuk belajar

FAEDAH YANG DITAWARKAN

•  Cuti Tahunan, Cuti Sakit dan hospitalisasi, Cuti penjagaan keluarga, Cuti Eshan dan Cuti Peperiksaan
• Elaun syif, dobi, insentif kedatangan & khidmat pelanggan
• Insuran Kemalangan diri dan kemudahan perubatan untuk pekerja dan tanggungan (rawatan pesakit luar, kemasukan ke hospital dan bersalin).
• Pakaian seragam
• Bantuan Pendidikan Pekerja
• Bantuan Kewangan Pengajian Tinggi untuk anak-anak pekerja
• Anugerah kecemerlangan Pendidikan anak-anak pekerja

KELAYAKAN

•  Warganegara Malaysia
• Berumur tidak kurang dari 21 tahun hingga 40 tahun
• Minimum SPM/SPMV
• Boleh bekerja dalam 3 syif dan pendengaran yang baik
• Memiliki disiplin dan integriti yang tinggi
• Boleh bekerjasama di dalam satu pasukan serta mempunyai inisiatif untuk belajar

Job Summary:

As a Customer Care Specialist, you will play a central role in managing inquiries and resolving issues for both customers and partners across multiple communication channels, including voice calls, email, online chat, and case management systems. Reporting to the Customer Service Team Leader, you’ll be responsible for delivering exceptional service and ensuring a positive experience for all users. This role requires strong communication skills, problem-solving abilities, and a proactive approach to managing escalations and service recovery cases, all while meeting key performance metrics and contributing to the team’s success.

Job Description:

1. Serve as the main point of contact for customers and partners, handling inquiries and providing support via voice, email, online chat, and case management systems.

2. Set realistic expectations and resolve issues related to orders, payments, and app-related inquiries to ensure a positive experience.

3. Respond to inquiries on social media platforms, addressing questions about services, promotions, and support options through native channels or CRM tools.

4. Handle escalations, service recovery cases, and manager callbacks via email to ensure timely and satisfactory resolutions.

5. Strive for First Contact Resolution (FCR) according to standard operating procedures; follow up through callbacks, emails, or social media as needed when FCR is not achieved.

6. Monitor and manage escalation queues and backlogs, focusing on areas such as bookings, payments, and account-related inquiries.

7. Update case details accurately in relevant systems, including CRM and internal documentation tools.

8. Meet and exceed Key Performance Indicators (KPIs), such as average handling time, FCR rate, response time, and customer satisfaction score.

9. Document case details thoroughly in the Customer Relationship Management (CRM) system.

10. Provide clear and accurate information to customers and external partners as needed.

11. Effectively resolve issues related to order fulfillment, payment disputes, and app functionality.

12. Contribute to refining and improving dispute resolution processes.

13. Communicate professionally and clearly with both users and stakeholders.

14. Support the Team Leader in monitoring real-time performance and take proactive action as necessary.

15. Take on additional responsibilities and support ad-hoc projects as assigned by the Team Leader or Management.

16. Foster strong collaboration with team members to maintain a positive work environment.

17. Participate in ad-hoc projects or campaigns as needed to support business objectives.

18. Perform any other duties as assigned by Management.

Job Requirement:

1. Diploma/Advanced Diploma, Bachelor’s Degree, or equivalent in any field.

2. Preferably an Executive with experience in Customer Service or a similar role.

3. Minimum of 1 year of relevant experience in a contact center setting is preferred.

4. Experience managing live chats, emails, and inbound calls.

5. Open to both fresh graduates and experienced candidates, with entry level based on prior experience.

6. Strong communication skills across email, face-to-face interactions, and messaging platforms.

7. Proficiency in English and Malay, both spoken and written. Mandarin is an added advantage.

8. Strong business writing skills.

9. Proficient typing skills.

10. Excellent logical thinking and problem-solving abilities.

11. Ability to work independently and thrive in a fast-paced environment.

12. Positive attitude, team-oriented, and eager to learn.

13. Quick learner with the ability to adapt to changes.

14. Skilled in multitasking, prioritization, and time management.

15. Demonstrates strong teamwork and collaboration at all times.

16. Willingness to work on a rotating (24/7) shift, 5 days a week.

Job Description:

1. Serve as the main point of contact for customers and partners, handling inquiries and providing support via voice, email, online chat, and case management systems.

2. Set realistic expectations and resolve issues related to orders, payments, and app-related inquiries to ensure a positive experience.

3. Respond to inquiries on social media platforms, addressing questions about services, promotions, and support options through native channels or CRM tools.

4. Handle escalations, service recovery cases, and manager callbacks via email to ensure timely and satisfactory resolutions.

5. Strive for First Contact Resolution (FCR) according to standard operating procedures; follow up through callbacks, emails, or social media as needed when FCR is not achieved.

6. Monitor and manage escalation queues and backlogs, focusing on areas such as bookings, payments, and account-related inquiries.

7. Update case details accurately in relevant systems, including CRM and internal documentation tools.

8. Meet and exceed Key Performance Indicators (KPIs), such as average handling time, FCR rate, response time, and customer satisfaction score.

9. Document case details thoroughly in the Customer Relationship Management (CRM) system.

10. Provide clear and accurate information to customers and external partners as needed.

11. Effectively resolve issues related to order fulfillment, payment disputes, and app functionality.

12. Contribute to refining and improving dispute resolution processes.

13. Communicate professionally and clearly with both users and stakeholders.

14. Support the Team Leader in monitoring real-time performance and take proactive action as necessary.

15. Take on additional responsibilities and support ad-hoc projects as assigned by the Team Leader or Management.

16. Foster strong collaboration with team members to maintain a positive work environment.

17. Participate in ad-hoc projects or campaigns as needed to support business objectives.

18. Perform any other duties as assigned by Management.

Job Requirement:

1.   Diploma/Advanced Diploma, Bachelor’s Degree, or equivalent in any field.

2.   Preferably an Executive with experience in Customer Service or a similar role.

3.   Minimum of 1 year of relevant experience in a contact center setting is preferred.

4.   Experience managing live chats, emails, and inbound calls.

5.  Open to both fresh graduates and experienced candidates, with entry level based on prior experience.

6.   Strong communication skills across email, face-to-face interactions, and messaging platforms.

7.   Proficiency in English and Mandarin, both spoken and written.

8.   Proficiency in additional languages such as Malay & Cantonese, is an advantage.

9.   Strong business writing skills.

10. Proficient typing skills.

11. Excellent logical thinking and problem-solving abilities.

12. Ability to work independently and thrive in a fast-paced environment.

13. Positive attitude, team-oriented, and eager to learn.

14. Quick learner with the ability to adapt to changes.

15. Skilled in multitasking, prioritization, and time management.

16. Demonstrates strong teamwork and collaboration at all times.

17. Willingness to work on a rotating (24/7) shift, 5 days a week.

We are seeking a detail-oriented and analytical Software Engineer to join our team in Petaling Jaya, Malaysia. The primary responsibility of this role is to maintain and develop test scripts for our HDD Validation Team. Given the seasonal nature of test scripting demands, you will also focus on automating and optimizing our testing processes and workflows. This typically includes, but not limited to, web development or Python scripting.

• Develop and debug HDD test scripts (e.g. Java, Ruby).
• Collaborate with test engineers to enable new testing methodologies.
• Troubleshoot and debug issues within test environments, providing timely resolutions.
• Develop features for our internally self-hosted web portal (MERN-stack).
• Help maintain high service availability for our servers and equipment.
• Design and implement automation solutions to optimize the team’s workflow.
• Participate in code reviews and maintain clean, well-documented code.

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently

Responsibilities

• Own customer communications (chat and calls mainly) from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• This role is open only to locals.
• Fully Work from Office - Office Location: 1 Tech Park, Bandar Utama
• 4 Shift timings: 12am - 9am, 7am - 4pm, 12pm - 9pm, 3pm - 12am (weekdays and weekend)
• Possess own transportation is encouraged
• Fresh graduates are welcomed
• Required language(s): English, Bahasa Malaysia
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• A positive attitude and a commitment to delivering outstanding service
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems.
• Competitive salary.
• Casual work attire