Total 316 Fresh/Entry Level job vacancies in SELANGOR

FAEDAH YANG DITAWARKAN

•  Cuti Tahunan, Cuti Sakit dan hospitalisasi, Cuti penjagaan keluarga, Cuti Eshan dan Cuti Peperiksaan
• Elaun syif, dobi, insentif kedatangan & khidmat pelanggan
• Insuran Kemalangan diri dan kemudahan perubatan untuk pekerja dan tanggungan (rawatan pesakit luar, kemasukan ke hospital dan bersalin).
• Pakaian seragam
• Bantuan Pendidikan Pekerja
• Bantuan Kewangan Pengajian Tinggi untuk anak-anak pekerja
• Anugerah kecemerlangan Pendidikan anak-anak pekerja

KELAYAKAN

•  Warganegara Malaysia
• Berumur tidak kurang dari 21 tahun hingga 40 tahun
• Minimum SPM/SPMV
• Boleh bekerja dalam 3 syif dan pendengaran yang baik
• Memiliki disiplin dan integriti yang tinggi
• Boleh bekerjasama di dalam satu pasukan serta mempunyai inisiatif untuk belajar

Job Brief:

We are seeking a detailed-oriented and reliable Part-Time to join our team at Puncak Alam. As a Part-Time you will play a crucial role in maintaining organized and efficient administrative processes.

Job Responsibilities:

• Organize and maintain physical and digital files
• Ensure proper labeling and categorization of documents
• Assist in photocopying and maintaining copies of important documents
• Support basis bookkeeping task such as recording expenses and transactions
• Conduct routine inspection of the site to ensure cleanliness and orderliness
• Assist in preparing access card for owners

Job Requirements:

• Minimum high school, certificates, diploma or equivalent
• Previous clerical or administrative experience is a plus
• Basic knowledge of building systems, including HVAC, plumbing, electrical, and security.
• Proficiency in using common hand tools and basic maintenance equipment.
• Strong organizational skills for filing and documentation tasks
• Attention to detail for accurate bookkeeping and record-keeping.

Responsibilities

• Customer service and relations is the primary contact for shoppers as soon as they step into the mall
• Handles all customers enquiries/complaints and passing them on to the appropriate department.
• Knowledgeable of mall’s services, facilities, stores / locations, promotional activities.
• Taking information from customers (eg. Filling up the log book for complaints, lost & found etc) and entering it in a database (where available)
• Making sure that the customer's experience is a positive one.
• Establish and maintain good relations with Retailers as well as entertain any complaints and passing them to the relevant departments
• Information dissemination to relevant departments on complaints and monitoring/follow-up of response/resolution of problems by departments.
• Facilitating customers with special needs.
• Assist Marketing & Leasing Department on promotions/events/launches/functions etc.
• Assist Marketing & Leasing Department and monitor promotions/events set-up and dismantling
• Assist Marketing & Leasing Department on conducting interviews with shoppers
• Assist Management to distribute circulars to tenants
• To carry out other duties and responsibilities which may be assigned by the superior from time to time.

Requirements

• Minimum SPM and preferably with related Diploma in Business/ Economics/ Communication/ Marketing or equivalent
• Minimum two (2) years’ experience in related field or Customer Service
• Good communication skills in English and Bahasa Malaysia
• Computer literate and proficient in Microsoft Office
• Ability to work under pressure and meet deadlines.
• Able to work on shifts, weekends and during night or early morning set-up for promotion space vendors, event organizers and VMD work (as and when required)
• Applicants must be willing to work in M3 Mall

Job Summary:

As a Customer Care Specialist, you will play a central role in managing inquiries and resolving issues for both customers and partners across multiple communication channels, including voice calls, email, online chat, and case management systems. Reporting to the Customer Service Team Leader, you’ll be responsible for delivering exceptional service and ensuring a positive experience for all users. This role requires strong communication skills, problem-solving abilities, and a proactive approach to managing escalations and service recovery cases, all while meeting key performance metrics and contributing to the team’s success.

Job Description:

1. Serve as the main point of contact for customers and partners, handling inquiries and providing support via voice, email, online chat, and case management systems.

2. Set realistic expectations and resolve issues related to orders, payments, and app-related inquiries to ensure a positive experience.

3. Respond to inquiries on social media platforms, addressing questions about services, promotions, and support options through native channels or CRM tools.

4. Handle escalations, service recovery cases, and manager callbacks via email to ensure timely and satisfactory resolutions.

5. Strive for First Contact Resolution (FCR) according to standard operating procedures; follow up through callbacks, emails, or social media as needed when FCR is not achieved.

6. Monitor and manage escalation queues and backlogs, focusing on areas such as bookings, payments, and account-related inquiries.

7. Update case details accurately in relevant systems, including CRM and internal documentation tools.

8. Meet and exceed Key Performance Indicators (KPIs), such as average handling time, FCR rate, response time, and customer satisfaction score.

9. Document case details thoroughly in the Customer Relationship Management (CRM) system.

10. Provide clear and accurate information to customers and external partners as needed.

11. Effectively resolve issues related to order fulfillment, payment disputes, and app functionality.

12. Contribute to refining and improving dispute resolution processes.

13. Communicate professionally and clearly with both users and stakeholders.

14. Support the Team Leader in monitoring real-time performance and take proactive action as necessary.

15. Take on additional responsibilities and support ad-hoc projects as assigned by the Team Leader or Management.

16. Foster strong collaboration with team members to maintain a positive work environment.

17. Participate in ad-hoc projects or campaigns as needed to support business objectives.

18. Perform any other duties as assigned by Management.

Job Requirement:

1. Diploma/Advanced Diploma, Bachelor’s Degree, or equivalent in any field.

2. Preferably an Executive with experience in Customer Service or a similar role.

3. Minimum of 1 year of relevant experience in a contact center setting is preferred.

4. Experience managing live chats, emails, and inbound calls.

5. Open to both fresh graduates and experienced candidates, with entry level based on prior experience.

6. Strong communication skills across email, face-to-face interactions, and messaging platforms.

7. Proficiency in English and Malay, both spoken and written. Mandarin is an added advantage.

8. Strong business writing skills.

9. Proficient typing skills.

10. Excellent logical thinking and problem-solving abilities.

11. Ability to work independently and thrive in a fast-paced environment.

12. Positive attitude, team-oriented, and eager to learn.

13. Quick learner with the ability to adapt to changes.

14. Skilled in multitasking, prioritization, and time management.

15. Demonstrates strong teamwork and collaboration at all times.

16. Willingness to work on a rotating (24/7) shift, 5 days a week.

Job Description:

1. Serve as the main point of contact for customers and partners, handling inquiries and providing support via voice, email, online chat, and case management systems.

2. Set realistic expectations and resolve issues related to orders, payments, and app-related inquiries to ensure a positive experience.

3. Respond to inquiries on social media platforms, addressing questions about services, promotions, and support options through native channels or CRM tools.

4. Handle escalations, service recovery cases, and manager callbacks via email to ensure timely and satisfactory resolutions.

5. Strive for First Contact Resolution (FCR) according to standard operating procedures; follow up through callbacks, emails, or social media as needed when FCR is not achieved.

6. Monitor and manage escalation queues and backlogs, focusing on areas such as bookings, payments, and account-related inquiries.

7. Update case details accurately in relevant systems, including CRM and internal documentation tools.

8. Meet and exceed Key Performance Indicators (KPIs), such as average handling time, FCR rate, response time, and customer satisfaction score.

9. Document case details thoroughly in the Customer Relationship Management (CRM) system.

10. Provide clear and accurate information to customers and external partners as needed.

11. Effectively resolve issues related to order fulfillment, payment disputes, and app functionality.

12. Contribute to refining and improving dispute resolution processes.

13. Communicate professionally and clearly with both users and stakeholders.

14. Support the Team Leader in monitoring real-time performance and take proactive action as necessary.

15. Take on additional responsibilities and support ad-hoc projects as assigned by the Team Leader or Management.

16. Foster strong collaboration with team members to maintain a positive work environment.

17. Participate in ad-hoc projects or campaigns as needed to support business objectives.

18. Perform any other duties as assigned by Management.

Job Requirement:

1.   Diploma/Advanced Diploma, Bachelor’s Degree, or equivalent in any field.

2.   Preferably an Executive with experience in Customer Service or a similar role.

3.   Minimum of 1 year of relevant experience in a contact center setting is preferred.

4.   Experience managing live chats, emails, and inbound calls.

5.  Open to both fresh graduates and experienced candidates, with entry level based on prior experience.

6.   Strong communication skills across email, face-to-face interactions, and messaging platforms.

7.   Proficiency in English and Mandarin, both spoken and written.

8.   Proficiency in additional languages such as Malay & Cantonese, is an advantage.

9.   Strong business writing skills.

10. Proficient typing skills.

11. Excellent logical thinking and problem-solving abilities.

12. Ability to work independently and thrive in a fast-paced environment.

13. Positive attitude, team-oriented, and eager to learn.

14. Quick learner with the ability to adapt to changes.

15. Skilled in multitasking, prioritization, and time management.

16. Demonstrates strong teamwork and collaboration at all times.

17. Willingness to work on a rotating (24/7) shift, 5 days a week.

Job Requirement:

• Candidate should possess a Professional Certificates, Diploma / Advanced Diploma or equivalent in Engineering (Metal Fabrication / Tool & Die / Welding)
• Preferably at least 2 years of related working experience.
• Preferably Non-Executive specializing in Manufacturing / Production or equivalent.
• Good communication skills in English,Malay,Mandarin language for both spoken and written
• 4 Other positions available

Key Responsibilities:

Component Assembly: Precisely assemble metal parts and semi-finished products following technical drawings, work instructions, and specifications.

Buffing & Finishing: Operate buffing machines and other finishing tools to smooth, polish, and prepare components for final use.

Quality Control: Inspect assembled parts and finished components for defects, alignment, and adherence to quality standards. Perform necessary adjustments as required.

Equipment Operation & Maintenance: Operate, calibrate, and maintain assembly and buffing equipment to ensure optimal performance. Report equipment malfunctions to the maintenance team promptly.

Documentation: Maintain accurate records of production activities, inspections, and material usage.

Process Improvement: Identify areas for process improvements and contribute to increasing efficiency and reducing waste.

Safety & Compliance: Follow all workplace safety guidelines and company policies. Maintain a clean and organized workspace.

Scope of Responsibilities

1. To ensure the satisfactory operation of all the specialized/TCS equipment and installations at all times.

2. To ensure services delivery are meeting the maintenance standard and requirement such as LLM APST, SIRIM ISO and Internal Audit:

• In-charge of maintenance and improvement works for Toll Collection System
• Timeliness in completing assigned tasks
• To supervise and monitor the Preventive and Corrective Maintenance and Enhancement works carried out by contractors / junior staff

3. To ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating

• a process approach, risk-based thinking, and implementing improvements to enhance performance.

Key Tasks

1.  To carry out Preventive and Corrective maintenance works.
2. To carry out 1st level of maintenance works.
3. To prepare maintenance report on any malfunctions / defects affecting equipment.
4. To repair electronic equipment / machines.
5. To inspect all the specialised / TCS equipment.
6. To be part of the Emergency Response Team and attend to emergency situation when instructed.
7. To monitor and supervise works undertaken by maintenance contractor / junior staff.
8. To monitor and supervise interfacing works undertaken by other party which are related to the system or equipment installed.
9. To provide assistance and technical advice to other team members / maintenance contractor.
10. To perform standby duties and response promptly in the event of any equipment or system failure / malfunction in meeting the Emergency Call Back standard.
11. To attend, rectify and update status of defect or request raised in the e-Work System.
12. To attend, check and update status of the defect raised i.e. NOD / NCR in the Expressway Performance Indicator System (EPI) of LLM.
13. To prepare Requisition Form (RF) in e-PO System in obtaining management approval for the Purchase Order (PO) issuance to maintenance contractors.
14. To assist TCS section for yearly budgeting for maintenance and improvement budget i.e. minor repair, enhancement, consumable and capex.
15. To exercise safety at site for own and ensure safety procedure is implemented by contractor at work as per OSHA requirements.
16. To undertake any job assignment / improvement / planning work related to TCS and meet the needs or requirements of the company business.
17. To undertake other duties as directed by the Head of Group Mechanical, Electrical and Instrumentation.

Job Requirement:

• Diploma or Certificate in Electronic Engineering from Local University / Technical Institution or equivalent.
• Minimum 2 years experience in repair and maintenance of electronic equipment
• Well verse with Toll Collection System maintenance.
• Good communication skills in Malay, English language for both spoken and written
• Ability to work under pressure, independent and possess analytical and logical thinking.

Job Responsibilities:

• Operate and maintain all equipment and do PPM as per monthly schedule.

• All decoration or beautification for any event.

• Rectification and Repair of breakdown of Services and Equipment.

• Upgrade and improve maintenance efficiency and cost effectiveness.

• Assist in the Marketing Events set-up, on-going and dismantling of sound system, lightings etc

• Monitoring and assist the activities of monthly service contractor.

• Liaise with related authorities for any malfunction of equipment with regards to the safety of building occupants.

• Part of the ERT (Emergency Respond Team) committee.

• Preparation and submission of monthly reports.

• Routine maintenance & servicing activities including but not limited to monthly service for Cooling tower, AHU & FCU & Split Unit.

• Any adhoc activities as per request.

Job Requirements:

• Candidate must possess at least 2-3 year(s) of working experience in shopping mall building is required for this position.

• Applicants must be willing to work at M3 Mall, Jalan Madrasah, Taman Melati, Kuala Lumpur.

• Preferably Junior Officer specializing in Building Operations and maintenance and knowledge on Air conditioning system (Chiller, Cooling Tower, AHU, FCU & Split Unit) is an advantage.

• Strong technical knowledge and hands-on to resolve problems.

• Responsible and able to work independently.

• Ability to work in shifts and extended hours.

• Full-Time position(s) available.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Engineering (Chemical),All Engineering Field
• Preferably specializing in Engineering or equivalent.
• Fresh graduates are encouraged to apply
• Good communication skills in English, Malay language for both spoken and written
• 1 positions available

Short Briefing on JD & Key Responsibilities

• plan and create production processes that minimize wastes generated from industrial production lines and maximize the quality of production.
• solve process engineering issues, lead work on manufacturing to follow safety and health rule.
• monitoring machine performance, identifying issues, and implementing basic adjustments to optimize operational efficiency.

We are seeking a detail-oriented and analytical Software Engineer to join our team in Petaling Jaya, Malaysia. The primary responsibility of this role is to maintain and develop test scripts for our HDD Validation Team. Given the seasonal nature of test scripting demands, you will also focus on automating and optimizing our testing processes and workflows. This typically includes, but not limited to, web development or Python scripting.

• Develop and debug HDD test scripts (e.g. Java, Ruby).
• Collaborate with test engineers to enable new testing methodologies.
• Troubleshoot and debug issues within test environments, providing timely resolutions.
• Develop features for our internally self-hosted web portal (MERN-stack).
• Help maintain high service availability for our servers and equipment.
• Design and implement automation solutions to optimize the team’s workflow.
• Participate in code reviews and maintain clean, well-documented code.

Job Requirement:

• Candidate should possess a Primary / Secondary School, Professional Certificates or equivalent in Engineering (Metal Fabrication / Tool & Die / Welding)
• Preferably at least 2 years of related working experience.
• Preferably Non-Executive specializing in Manufacturing / Production or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 2 Full-Time positions available

Scope of Responsibilities

1. To ensure the satisfactory operation of all the specialized/TCS equipment and installations at all times.

2. To ensure services delivery are meeting the maintenance standard and requirement such as LLM APST, SIRIM ISO and Internal Audit:

• In-charge of maintenance and improvement works for Toll Collection System
• Timeliness in completing assigned tasks
• To supervise and monitor the Preventive and Corrective Maintenance and Enhancement works carried out by contractors / junior staff

3. To ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating

• a process approach, risk-based thinking, and implementing improvements to enhance performance.

1. Key Tasks
2.  To carry out Preventive and Corrective maintenance works.
3. To carry out 1^st level of maintenance works.
4. To prepare maintenance report on any malfunctions / defects affecting equipment.
5. To repair electronic equipment / machines.
6. To inspect all the specialised / TCS equipment.
7. To be part of the Emergency Response Team and attend to emergency situation when instructed.
8. To monitor and supervise works undertaken by maintenance contractor / junior staff.
9. To monitor and supervise interfacing works undertaken by other party which are related to the system or equipment installed.
10. To provide assistance and technical advice to other team members / maintenance contractor.
11. To perform standby duties and response promptly in the event of any equipment or system failure / malfunction in meeting the Emergency Call Back standard.
12. To attend, rectify and update status of defect or request raised in the e-Work System.
13. To attend, check and update status of the defect raised i.e. NOD / NCR in the Expressway Performance Indicator System (EPI) of LLM.
14. To prepare Requisition Form (RF) in e-PO System in obtaining management approval for the Purchase Order (PO) issuance to maintenance contractors.
15. To assist TCS section for yearly budgeting for maintenance and improvement budget i.e. minor repair, enhancement, consumable and capex.
16. To exercise safety at site for own and ensure safety procedure is implemented by contractor at work as per OSHA requirements.
17. To undertake any job assignment / improvement / planning work related to TCS and meet the needs or requirements of the company business.
18. To undertake other duties as directed by the Head of Group Mechanical, Electrical and Instrumentation.

Job Requirement:

• Diploma or Certificate in Electronic Engineering from Local University / Technical Institution or equivalent.
• Minimum 2 years experience in repair and maintenance of electronic equipment
• Well verse with Toll Collection System maintenance.
• Good communication skills in Malay,English language for both spoken and written
• Ability to work under pressure, independent and possess analytical and logical thinking.

Job Summary :

Monitoring and following up with all necessary actions to ensure accurate and timely Reporting of Accounts Receivables KPI for all branches. This shall include unified activities towards meeting the individual and group TARGETS for achieving of set KPIs.

Job Descriptions :

• Organizing, coordinating, monitoring, and controlling of total company accounts receivables management and credit control activities.
• Overseeing and supervising credit control team’s performance in meeting AR Target KPIs.
• Overseeing and supervising accurate preparation, processing, checking and sending of Reminder Letters for overdue accounts including preparation of Schedules and Summary reports.
• Overseeing and supervising branch support services and credit control activities nationwide.
• Overseeing and Supervising Help Desk and customer relationship support functions.
• Handling internal/external Customer enquiries and complaints.
• Timely submission of payment allocation to AR team.
• Overseeing, supervising and coordinating credit control process changes and document control for ISO QMS compliance.
• Perform other relevant functions in credit control as and when necessary.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Finance / Accountancy / Banking
• Preferably at least 1 year of related working experience.
• Preferably Intern specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English,Malay,Chinese,Mandarin language for both spoken and written
• 1 positions available

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Brief:

To efficiently and effectively maintain all Konica Minolta products in the field at optimum operational level at all times.

Job Responsibilities:

• Ensure the proper service, maintenance and repair of all Konica Minolta products in the designated areas and such service to be carried out promptly, efficiently and courteously.
• Be ready to assist other area / branch when needs arise.
• Installation of printer/scan/fax drivers, applications/software settings on machines/PCs, resolving issues crop up on solutions/applications sold by Konica Minolta, are part of the job responsibilities.
• Ensure all service jobs are properly recorded in Service Reports with all relevant information as requested and such reports must be submitted to Superior same day of service or latest next morning.
• Ensure all parts required are properly recorded in Spare Parts Requisition Form and to acknowledge receipt of parts taken at all times. Unused parts/ spoilt parts must be returned to Spare Parts Department same day or latest next morning.
• To call the Office upon arriving at customer's site and after completion of service calls or as at when directed to do so.
• To attend all Konica Minolta products' service training and any refresher course as may be considered necessary from time to time and/or as directed, and keep up-to-date all technical service bulletins, manuals, modification kits etc as given/taught from time to time.
• Ensure all Company information – spare parts price list, service manuals, technical service bulletins etc are kept confidential and not fall into unauthorized hands.
• Not to service, maintain or repair any competitor models unless instructed to do so by Superior, and not to reveal/discuss with any outsiders/customers any problems/information relating to Konica Minolta products except in the strict performance of your job functions.
• Perform other related duties as and when directed by Superior.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Engineering (Computer / Telecommunication),Engineering (Electrical / Electronic),Engineering (Mechanical),Engineering (Industrial)
• Preferably Intern specializing in Maintenance / Repair or equivalent.
• Fresh graduates are encouraged to apply
• Good communication skills in English, Malay language for both spoken and written

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Logistic / Transportation
• Preferably at least 1 year of related working experience.
• Preferably undefined specializing in Transportation / Logistics or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently

Responsibilities

• Own customer communications (chat and calls mainly) from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• This role is open only to locals.
• Fully Work from Office - Office Location: 1 Tech Park, Bandar Utama
• 4 Shift timings: 12am - 9am, 7am - 4pm, 12pm - 9pm, 3pm - 12am (weekdays and weekend)
• Possess own transportation is encouraged
• Fresh graduates are welcomed
• Required language(s): English, Bahasa Malaysia
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• A positive attitude and a commitment to delivering outstanding service
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems.
• Competitive salary.
• Casual work attire