Total 645 Fresh/Entry Level job vacancies

Job Description

• Ensure that all documents comply with company policies, legal requirements, and industry regulations. 
• Identify any discrepancies or irregularities and take appropriate action to address them. 
• Collaborate with internal teams, to resolve issues related to document verification and compliance. 
• Communicate effectively with external stakeholders to clarify requirements or request additional information as needed.
• Maintain accurate records of refund and reimbursement transactions, including detailed documentation of approvals, payments, and communication with stakeholders. 
• Generate reports on refund and reimbursement activity for management review and audit purposes.
• Communicate with users regarding refund status, providing clear explanations and assistance as needed. 
• Process refunds accurately and efficiently through backend systems and maintaining proper documentation.
• Gather feedback from users regarding their experience with our applications and services, capturing both technical issues and general feedback. 
• Provide clear and concise instructions to users via email to guide them through issue resolution steps or escalate issues as necessary. 
• Address user inquiries and concerns related to application difficulties, and functionality errors.

As the IT Business Analyst for MS Power Platform services, you will be responsible for assessing and understanding business processes, analyzing business needs, designing solutions, and developing applications, processes and workflows using Microsoft SharePoint, PowerApps, Power Automate, Dataverse, Power BI, MS Teams and OneDrive. This employee will work with internal and external sources and end-users to ensure functional use of systems matches organizational needs. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Gathers functional requirements for Power App/Power Automate and SharePoint sites solutions, translate functional requirements into technical design, and implement sustainable business solutions using the available toolset
• Utilizes the Power Platform to manage and create dynamic solutions for internal processes.
• Provides end-user support including day-to-day issues regarding MS SharePoint and Power Platform usage, functionality, application maintenance, and permission management
• Efficiently uses SQL, PowerShell and other tools to deliver the solution.
• Automates ad-hoc reports, optimize user queries, and facilitate data research and understanding
• Builds standards around developed practices, documenting them.
•  Stay updated with the latest Office 365 features and updates

Job Requirement:

• Candidate should possess a Primary / Secondary School, Professional Certificates, Diploma / Advanced Diploma or equivalent in All Others Field
• Preferably at least 1 year of related working experience.
• Preferably undefined specializing in Others or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

Job Requirement:

• Candidate should possess a Primary / Secondary School, Professional Certificates, Diploma / Advanced Diploma or equivalent in All Others Field
• Preferably at least 1 year of related working experience.
• Preferably undefined specializing in Others or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available
• 
  

Job Requirement:

• Candidate should possess a Primary / Secondary School, Professional Certificates, Diploma / Advanced Diploma or equivalent in All Others Field
• Preferably at least 1 year of related working experience.
• Preferably undefined specializing in Others or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

SCOPE OF RESPONSIBILITIES 

Planning, developing, preparing, reviewing, coordinating and monitoring maintenance schedules to ensure compliance with operation & maintenance manual standards by proper deployment and supervision of the maintenance works.

Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

KEY TASK

1. Responsible for the efficient operation, maintenance and improvement of all mechanical and electrical installations, transformers, Compact Subs and Consumer Sub-stations.
2. Troubleshoot problems in a timely and effective manner.
3. To monitor any contractor or 3^rd party working along the ALR’s expressway. To check their permit, insurance and type of work. Shall report to superior if any non-compliance detected.
4. Work closely and provide support to other interdepartmental.
5. Provides relevant information and reports to immediate superior regularly: daily and weekly reports.
6. Monitor and record performances of tunnel critical assets (pumps, gates etc)
7. 24 hours on standby to attend breakdown or flood operations
8. Assist immediate superior in any other tasks or assignments as required.
9. Any other duties that may be assigned from time to time by the management.
10. Undertake other duties as directed by the Head of Group Mechanical Electrical and Instrumentation.

Position Requirements

Qualification

Minimum of Certificate of Competency Category for A0 / A4 issued by the Energy Commission or a recognized qualification equivalent to it.

Experience

At least 2 years’ working experience in the Maintenance Field or 1 year in a similar field.

Specific skills/ abilities

Knowledge in handling Mechanical and Electrical Equipment

Personal qualities

Fast Learner and able to work under pressure. Able to work long hours and willing to work during public holiday.

Location

Workplace location either KESAS, LIRTAK, SPRINT or SMART (Amanat Lebuhraya Rakyat Berhad).

Job Responsibilities:

• Perform Driver job task.
• Maintain and monitor regular checking and maintenance records of vehicles’ repairs and servicing.
• General maintenance and upkeep cleanliness of vehicles.
• Practice punctuality and alertness.

Job Requirements:

• Possess a valid Driving License Class D and have a clean driving record.
• Familiar with Klang Valley routes.
• Minimum with SPM qualification
• 28 – 40 years old.
• Good in navigation skills and able to use Waze & Google Map

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.

Data Entry Specialist (Compliance-related)

Responsibilities:

• Perform daily short selling declarations accurately and promptly to comply with regulatory requirements in the Hong Kong Stockbroking Market.
• Conduct thorough customer name screenings in alignment with Anti-Money Laundering (AML) policies to ensure compliance and mitigate risks.
• Enter data accurately across various functions, including but not limited to: Name Screening System, Customer Relationship Management (CRM), Customer Risk Assessment (CRA), Hong Kong Stock Short Selling Declaration & Short Selling Address.
• Professionally and promptly respond to daily customer inquiry emails, providing accurate and helpful information to maintain excellent customer relations.
• Ensure the accuracy and timeliness of all data entries related to stock short selling declarations.
• Collaborate with other departments to ensure compliance with regulatory requirements and internal policies.

Requirements:

• 1-2 years of experience in data entry & data support, preferably within the stockbroking or financial services sector.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite, especially Excel.
• Excellent communication skills, both written and verbal.

We offer a comprehensive and holistic work experience and package as follows:

• Competitive compensation & benefits.
• Fun loving and diverse work environment.
• Business casual work attire everyday.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Factory Capex planning base on the loading forecast, Capex budget control and monitoring on capital utilization and efficiency.
• Productivity improvement project: Lead in cost saving projects such as Productivity improvement, cycle time improvement, MMR improvement, etc. to meet company goals.
• Capacity planning and analysis to meet the volume demand and maximize the plant utilization.
• Maintain IE database and lead on the IE related system project.
• Time study and time standards: Perform time study data collection and analysis, continuous improvement based on Lean concept.
• Define production layout to ensure high efficiency and ergonomic for Lean operation.
• Coordinate in tool relocation & re-layout activities.
• Resources planning for DL & IDL based on production volume targets.
• Carried out material flow & process flow analysis. Study and explore opportunity to improve current process flow, material flow, line balancing, etc.….
• Validate automation performance and capability.
• Support IE in validating offline process activity such as conversion time, kitting time, tooling preparation time, etc. and opportunity to improve the offline activities cycle time.
• Collaborate with Production, QA, Process, and Automation team to achieve Operations KPI’s
• Perform other duties as assigned.

In this position, the individual will be responsible on execution and analysis of NAND memory reliability qual and perform Failure Analysis. This involves designing and developing reliability sequences for given technology node in addition to performing actual reliability test execution followed by Failure Analysis to root cause the issues reported. Some of the other areas that this position will include: R&D support, DPPM improvement, test documentation, comprehension of design manuals and data sheets, using various bench equipment (oscilloscopes, logic analyzers, multimeter), and interacting with other engineering groups.

Job Description

In this position, the individual will be responsible for NAND memory DPPM testing and Failure Analysis. This involves designing and developing reliability sequences for given technology node,  actual reliability test execution followed by Failure Analysis to root cause the issues reported. Some of the other areas that this position will include will be: R&D support, DPPM improvement, test documentation, NAND device knowledge and understanding, using various bench equipment (oscilloscopes, logic analyzers, multimeter), and interacting with other engineering groups.

As a Test Engineer -Process, you will lead the Project improvement in Burn In area, and support execution and manufacturing issues related to Test Process, and continue improve manufacturing issues with new ideas from time to time through close collaboration across teams and disciplines. In addition, you'll drive Test Process improvements to make our systems more robust and scalable via systematic and proper tools.

As a Test Process Engineer, you’ll:

•Partner closely with product managers, NPI engineers, Assembly engineers, Manufacturing supervisor and QA to scope, plan, design, and build new features as well as maintain existing functionality.

•Hold your teammates—and yourself—to high engineering standards

•Leverage your experience and knowledge to grow your teammates’ technical breadth and depth through direct coaching and mentoring

•Identify potential problems and ensure quality related to Testing Process in manufacturing.

•Document and monitor testing outcomes and establish steps to remedy problems

•Detailed understanding of how to properly document test cases and create effective and focused testing plans

•Work closely with departments within the company for cost saving projects

•Provide detailed specifications for proposed solutions including time and scope involved

•Define clear goals for all aspects of a product test and develop steps for their proper execution

Key responsibilities of this position include but not limited to research, design, develop and maintenance of engineering and manufacturing software solutions. Collaborate with users and development team in the entire software development lifecycle. Ensure all software solutions meet the organization’s high-quality standards.

Key responsibilities of this position include but not limited to research, design, develop and maintenance of engineering and manufacturing software solutions. Collaborate with users and development team in the entire software development lifecycle. Ensure all software solutions meet the organization’s high-quality standards.

Engineer under Product Development Team will be responsible for Platform (SSD) Test Development activities in relation to NPI Product Test Development. Scope of engineering work encompasses following:

• Participates in designing a complete comprehensive framework of Functional Product Test Plan for any specific Memory or SSD product (SATA,SAS,PCIe).
• Participates in designing processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility.
• Conceives system interfaces and business application prototypes. Identifies, analyzes and resolves system design weaknesses.
• Influences the shaping of future products by contributing to the framework (architecture) used across multiple products or systems.
• Participates in designing, developing, and implementing effective methods of testing and troubleshooting systems and equipment for NPI phases of product development and manufacturing.
• Provides multi-layered technical expertise for next generation initiatives.
• Prepares test and diagnostic programs, designs test fixtures and equipment, and completes specifications and procedures for new products.
• Plans the labor, schedules, and equipment required for testing and evaluating standard and special devices.
• Participates in evaluating test strategy to best fit the quality-of-test for new product
• Develops Product characterization parameters by using test platform or instrumentation
• Performs analytical study by using statistical tools – SPC/MiniTab/JMP, conduct FMEA, custom DOE, prepare and liaise with other support Engineering groups for efficient manufacturing test platform
• Develops/modifies tools to aid test development using scripting languages such as C++,Python
• Publish Whitepaper(s) on area of Test Specialization
• Analyzing, troubleshooting and fixing issues discovered by internal test teams or by customer use of the products.
• Representing the team in one or more multi-disciplined engineering core team(s).

This position requires the individual to take full responsibility for developing and maintaining the test platform system software, including developing a new feature, debugging an existing release, and working on any test-platform-related issues reported by the factory equipment engineering team. He will also be involved in various R&D projects relevant to testing.

• Responsible for respective Memory (NAND) & Platform (SSD) Test Development activities in relation to NPI Product Test Development. Scope of engineering work encompasses following
• The individual will interface with design, process, test, and reliability & global Product engineering team to solve problems and will sustain products with cost reduction and yield improvements
• Drive end to end development including defining test flow, screens to deliver very high quality OEM products.
• Participates in designing a complete comprehensive framework of Functional Product Test Plan for any specific Memory or SSD product
• Participates in designing processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility.
• Conceives system interfaces and business application prototypes. Identifies, analyzes and resolves system design weaknesses.
• Influences the shaping of future products by contributing to the framework (architecture) used across multiple products or systems.
• Ensures standard and compliance for test program buy-offs and product qualification related to test;
• Ensures  team  capability to deliver Failure  Analysis of product yield  improvement to meet yield and QUALITY targets;

Engineer under Product Development Team will be responsible for Platform (SSD) Test Development activities in relation to NPI Product Test Development. Scope of engineering work encompasses following:

• Participates in designing a complete comprehensive framework of Functional Product Test Plan for any specific Memory or SSD product (SATA,SAS,PCIe).
• Participates in designing processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility.
• Conceives system interfaces and business application prototypes. Identifies, analyzes and resolves system design weaknesses.
• Influences the shaping of future products by contributing to the framework (architecture) used across multiple products or systems.
• Participates in designing, developing, and implementing effective methods of testing and troubleshooting systems and equipment for NPI phases of product development and manufacturing.
• Provides multi-layered technical expertise for next generation initiatives.
• Prepares test and diagnostic programs, designs test fixtures and equipment, and completes specifications and procedures for new products.
• Plans the labor, schedules, and equipment required for testing and evaluating standard and special devices.
• Participates in evaluating test strategy to best fit the quality-of-test for new product
• Develops Product characterization parameters by using test platform or instrumentation
• Performs analytical study by using statistical tools – SPC/MiniTab/JMP, conduct FMEA, custom DOE, prepare and liaise with other support Engineering groups for efficient manufacturing test platform
• Develops/modifies tools to aid test development using scripting languages such as C++,Python
• Publish Whitepaper(s) on area of Test Specialization
• Analyzing, troubleshooting and fixing issues discovered by internal test teams or by customer use of the products.
• Representing the team in one or more multi-disciplined engineering core team(s).

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently

Responsibilities

• Own customer communications (chat and calls mainly) from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• This role is open only to locals.
• Fully Work from Office - Office Location: 1 Tech Park, Bandar Utama
• 4 Shift timings: 12am - 9am, 7am - 4pm, 12pm - 9pm, 3pm - 12am (weekdays and weekend)
• Possess own transportation is encouraged
• Fresh graduates are welcomed
• Required language(s): English, Bahasa Malaysia
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• A positive attitude and a commitment to delivering outstanding service
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems.
• Competitive salary.
• Casual work attire