Total 1,499 Junior Executive Full-time job vacancies

Key Responsibilities

• Act as the primary liaison between the business stakeholder (external or internal client) and the technical

team (product owner).

• Conduct in-depth requirement gathering sessions (specifically on data mapping and functionalities) with

business stakeholder to understand their needs. Analyze these requirements to produce clear and concise

Functional Design Specifications (FDS) for usage by technical team during development/customization of Reg

Reporting

• Document logical designs covering Data Models, Functional, and UI/UX designs.

• Able to work Independently with technical teams to ensure development covers comprehensive business

requirements

• Prepare data verifications template for business stakeholders for SIT/UAT

• Document SIT/UAT test plan, test scripts

• Manage end-to-end defect management

• Perform final sanity test prior to start of UAT with business stakeholders

• Support business stakeholders during UAT and ORT

• Provide ongoing support and clarification throughout the project lifecycle specifically for business

requirements

• Proactively identify potential issues and recommend effective solutions

Job Specification

• Foundation/Diploma/Degree in Business Management/Accounting/Finance/Computer Science/Computer Engineering/IT/Data Science

• CGPA 3.0 and above

• Professional Qualification / Regulatory Licensing Requirement in Google Project Management Certification, PMP BA/PM, AICB – Level 1 – CFS and/or CRCO (optional)

• Relevant Working Experience : 0-3 years experience (accept recently graduated candidate)

• Experience in client-facing roles or customer service or business development

• Experience in regulatory reporting/middle office of banks/financial institutions/payment system operators

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

To take responsibility as part of the goods flow team for the completion of the replenishment process in the most efficient, commercial and safe way possible before the store opens. In addition, secure the goods flow operations necessary for preparing/picking orders for customers.

• Contribute to the highest goods availability for customers by the correct and on-time execution of the store goods flow tasks.
• Perform effectively the store goods flow operation and administrative tasks.
• Work according to inventory and administrative guidelines to maintain the data integrity of the inventory in order to maximise product availability for customers.
• Commit to all IKEA health, safety and security rules and requirements, and actively help colleagues to prevent any incidents involving co-workers, customers, equipment and building.
• Contribute to optimised goods flow operations in the store.
• Be available to support colleagues in the department and other areas of the store when required.

• Serving mainly to the needs of the Group CEO whilst direct reporting to the CEO Office Manager.
• Manage the Group CEO's complex schedule, including coordinating meetings, travel arrangements and event planning.
• Act as the primary point of contact for internal and external stakeholders, effectively managing inquiries and requests.
• Build and maintain strong relationships with internal and external stakeholders, including senior executives, clients and partners.
• Prepare and review documentation, such as correspondence, reports and presentations.
• Conduct research and prepare materials for meetings, presentations and decision-making processes.
• Assist the Group CEO at meetings, e.g. taking minutes and preparing refreshments as needed.
• Handle travel arrangements for the Group CEO such as such as flights, accommodation and ground transportation.
• Manage travel and expense reimbursements.
• Maintain accurate records and files.
• Involving and assisting in the day-to-day operations of the CEO Office by supporting the administrative works.
• Any other tasks as may be required by the Group CEO and the CEO Office Manager.
• Ensure at all times strict confidentiality of the job function and information that is confidential in nature.

• At least 1 year of experience as a Personal Assistant to a senior executive.
• Comprehensive understanding of office management systems and applications.
• Exceptional planning and time management skills.
• Excellent verbal and written communication skills.
• Discretion and confidentiality.
• A qualification as a PA is advantageous.

Job Responsibilities:

• Builds business by identifying and selling property; maintaining relationships with clients.
• Identifies sales opportunities by identifying property and evaluating their position in the industry; researching and analyzing sales options.
• Establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance and project information
• Stays informed about industry trends, market activities, and competitors to identify summaries of surrounding projects.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing Company standards.
• Maintains professional and technical knowledge by attending educational workshops; attend to agency briefing; assist agency to close sales; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related KPI as needed especially sales target given.

Key Skills Requirements:

• Presentation Skills
• Client Relationships
• Emphasizing Excellence
• Negotiation
• Prospecting Skills
• Meeting Sales Goals
• Creativity
• Sales Planning
• Independence
• Motivation for Sales

Job Requirements:

• Candidate must possess at least a SPM/"O" Level, any field
• Required language(s): Bahasa Malaysia, English
• At least 2 year(s) of working experience in property consultation and sales will be an added advantage 
• Willing to work during weekend and public holidays
• Based at D'Island Puchong Sales Gallery

• To create detailed production planning for production activities, including the timing, quantity, and sequence of flour milling, blending and packing processes.
• To ensure production aligns with sales forecasts, customer orders, and inventory requirements by monitoring schedules to meet deadlines and ensure on-time delivery of products.
• To manage the inventory materials and components needed for production, ensuring that materials are available when needed without excess stock while balancing inventory levels to avoid stockouts or overstocking, minimizing holding costs while maintaining production efficiency.
• To cross-functional collaboration by working closely with departments such as procurement, logistics, quality control, and engineering to ensure smooth production flow.
• To communicate production status and potential issues to management, sales, and other relevant teams.
• Continuously monitoring production to ensure adherence to the plan and adjusting schedules or processes as needed in response to delays or issues, while addressing and resolving any production issues or bottlenecks that may arise during manufacturing.
• Generating reports on production schedules, performance data, including output, inventory levels, and resource utilization for management review.
• Compliance with company safety and hygiene standard.
• To perform any other tasks that may be assigned by the management from time to time.

Job Brief:

We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will possess strong analytical skills, proficiency in data analysis tools, and a passion for uncovering actionable insights from complex datasets. 

Job Responsibilities:

• Prepare and maintain database, sales reports, records, and documentation.
• Collect and analyze data from various sources to support business decisions.
• Prepare reports, dashboards, and visualizations to present insights.
• Perform data cleaning and ensure data accuracy and integrity.
• Assist in customer inquiries, providing product information, resolving issues, and ensuring a high level of customer satisfaction
•  Assist the sales team with administrative tasks

Job Requirements:

• SPM or Diploma in Data Analytics, or a related field.
• Proven experience in sales administration.
• Good communication skills in English, Mandarin is a plus.
• Fresh graduates are welcome to apply.
• Detail oriented and multitasking abilities.
• Proficiency in Microsoft Office and CRM software.

To support in recovery to fulfill and optimise the recovery operations. Strive towards making a positive experience for our customers, so they will return and shop with us again over time. Use the IKEA tools and expertise of my colleagues to support you in achieving this.

• Support the handling and administration of returned and transferred products with the objective being to minimise loss and maximise profit.
• Carry out some IT data entry works documenting the returned products into appropriate bins.
• Strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
• Assist Exchange & Return in sourcing of replacement part or missing parts.
• To re-pack products meant for Back-To-Stock (BTS).
• To assemble products for store themes in the store.
• To handle quality claims of quality issues furniture.
• To scrap quality claim furniture following strictly the procedures.
• To print and stick As-Is price tags on the furniture for sale in As-Is shop.
• To contribute to vitality and take part in in-store activities that are set with my manager.

Job Purpose:

This developer’s role is to design, build, and maintain high-quality software solutions that meet the needs of our business and customers. This role involves leveraging best practices in software development, debugging and troubleshooting issues, and contributing to the continuous improvement of our development processes and technologies. Ultimately, the Developer will play a key role in delivering innovative solutions that drive business success and enhance user experience. 

Job Description:

• Understand regulatory & 3rd party technical specifications for the purpose of software design and development.​ 
• Participate in design and requirements meetings and provide input towards effective and lean software design.​ 
• Develop functional design specification documents.​ 
• Participate in technical meetings and understand overall technical specifications and development timeline expectations.​ 
• Oversee/perform software installation in Development and QA servers.​ 
• Develop detailed specifications for development, if required.​ 
• Perform system integration test on program sets (sanity test) and ensure programs perform according to specifications.​ 
• Escalate issues/challenges to Systems Analyst.​ 
• Keep abreast with latest coding standards and best practices.​ 
• Apply selected/new technologies and standards into program codes and perform simple POC/sanity test.​ 

Job Requirement:

• Bachelor Degree in Computer Science, Software Engineering, or relevant field of study. 
• At least 2 year in software development.​ 
• Relevant Working Industry : Banking or FINTECH 
• Experience with automated testing and AGILE methodology 
• Excellent programming skills, and experience with database design and development.​ 
• Proficiency in Programming languages: Java, JavaScript, Servlet.​ 
• Proficiency in Databases: SQL (Oracle).​ 
• Knowledge of software development life cycle.​ 
• Exposure in Banking/Financial/Payment System is an added advantage.​ 

As a Senior Machine Learning Engineer at Finexus Sdn Bhd, you will be responsible for leading and contributing to the development of advanced machine learning models and algorithms to solve complex problems and drive innovation in our field. You will collaborate with cross-functional teams and play a critical role in designing, developing, and implementing machine-learning solutions to support our company's objectives. This is an opportunity to make a significant impact and shape the future of the company’s AI-driven products and services.

You will report directly to the Technology Director and will have an impact on projects such as:

●    Gen AI and LLM POCs:

• Research and conduct POCs on internal applications of Gen AI such as internal chatbots based on proprietary company data.
• POCs on automating agent workflows such as call center, banking back-office tasks and BPO.

●    Applicants Identification and Verification & eKYC:

• Implement automated solutions for customer identity verification, anti-money laundering (AML) checks, and know-your-customer (KYC) compliance.
• Collaborate with regulatory and compliance teams to ensure that machine learning models meet industry standards and guidelines.
• Ensure timely and accurate due diligence processes without compromising user experience.

●    Document Text Extraction and Understanding:

• Implement image processing and OCR solutions to extract text data from user-submitted documents.
• Implement natural language processing solutions to understand extracted text data.

●    Fraud Detection:

• Develop and improve ML models to detect and prevent fraudulent activities across Finexus’ fintech platform.
• Analyze large datasets to identify patterns and anomalies indicative of fraudulent behavior.
• Automate repetitive fraud detection activities conducted by the operations team

Key responsibilities include:

●    Contribute to the design, development, and deployment of AI-driven products and solutions.

●    Collaborate with cross-functional teams to identify business opportunities and translate them into AI projects.

●    Research, evaluate, and adopt state-of-the-art AI technologies to improve existing processes and develop new capabilities. This includes the full ML development technical stack, from Data Science to MLOps.

●    Provide technical leadership and mentorship to junior team members, fostering a culture of continuous learning and growth.

●    Architect scalable and robust AI systems, ensuring performance, reliability, and security.

●    Ensure effective communication of technical concepts and project updates to both technical and non-technical stakeholders.

●    Contribute to the data security infrastructure that keeps AI development safe, compliant, and respecting data privacy laws.

Minimum Qualifications:

●    Bachelor's degree in Computer Science, preferably with a focus on Machine Learning.

●    Proven experience (> 3 years) in AI, machine learning, or related technical roles.

●    Strong programming skills in Python and Java

●    In-depth understanding of AI algorithms, neural networks, and deep learning techniques.

●    Hands-on experience with designing and implementing AI models and applications.

●    Familiar with AI libraries such as Tensorflow, PyTorch, OpenCV, kornia, scikit-learn, ONNX, etc.

●    Familiar with relational DBs e.g. PostgreSQL database.

●    Familiar with version control systems such as Git and SVN.

●    Familiar with Python frameworks such as FastAPI.

●    Familiar with Linux operating systems

Preferred Qualifications:

These are a plus

●    Master's in Computer Science.

●    Knowledge of computer vision and natural language processing (NLP).

●    Familiarity with Docker containerization.

●    Familiarity with Apache Airflow and mlflow.

Join us at Finexus Sdn Bhd and be at the forefront of shaping the future of Fintech AI technology. As a Senior Machine Learning Engineer, you will have the opportunity to drive innovation and create impactful AI solutions that transform industries. Apply your expertise and passion to contribute to a new era of AI-driven excellence.

Job Description:

• Entering and uploading transaction reports and invoices into company databases
• Sorting, coding, matching and filing invoices, expense reports and complete and incomplete transactions
• Organizing and maintaining creditor and vendor files and corresponding with vendors and creditors
• Preparing and processing electronic payments, transfers and financial transactions
• Processing incoming payments and accounts and ensuring compliance with financial regulations and procedures
• Evaluating reports and verifying discrepancies to resolve client billing issues and to finalize client payments
• Maintaining accurate records and providing documentation for auditing and tax reporting purposes
• Perform bank reconciliation and payment records verification
• Perform supplier reconciliation
• Perform various reconciliation for amount received or invoice/PO/DO before requesting for payment
• Prepare weekly reports on accounts receivable, aging and unbilled amount
• Prepare weekly reports for payable amount, budget (to manage liquidity) and operating expenses
• Resolve any discrepancies and ensure all clear
• Follow up with the collections from relevant parties
• Perform other ad-hoc tasks assigned

Job Requirement:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Finance/Accountancy or equivalent from a recognized institution
• At least 1 years of relevant working experience. Experience in property development industry is an added advantage
• Detailed with excellent problem-solving skills, proactive and able to meet tight deadline.
• Knowledge in IFCA.net and SQL system will be an added advantage
• Well verse in Microsoft Office software
• Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
• Ability to build good relationship internally and externally

The HR Assistant provides administrative support to the Human Resources Department in various HR functions, including recruitment, employee records management and compliance with labor laws. This role requires attention to detail, excellent organizational skills, and the ability to maintain confidentiality.

Key Responsibilities:

• Assist in the recruitment and onboarding process of new staff.

• Maintain and update employee records in the HR system.

• Support HR with performance management and employee relations tasks.

• Ensure compliance with school policies and labor regulations.

• Provide general administrative support to the HR department.

Requirements:

• Diploma or higher in Human Resources, Business Administration, or related field.

• Prior experience in an HR role is an advantage.

• Strong communication and organizational skills.

• Proficient in MS Office applications.

• Able to maintain confidentiality and professionalism.

The Core Job:  

• Understand existing As-Is Processes through Observation, User Interviews, Existing SOPs/ Policies of the department concerned, and its relevant Line of Business (LOB).
• Establish a Service Level Agreement (SLA) for tasks performed by the department’s staff (Within control only), based on current practice and Bank Negara Malaysia (BNM) guidelines.
• Expand the QAQC framework to all Third Party Assistance to ensure they are following the SLA, Guidelines, and compliance.
• Prepare QAQC Checklist for the department concerned and its relevant LOB & TPA.
• Set QAQC assessment frequency and determine the number of cases to be audited per person.
• Set Key Performance Indicator (KPI), based on the total percentage (%) of QAQC assessment evaluation.
•  Perform QAQC Assessment.
• Compile the evaluated checklists and list down the findings based on the assessment, identify gaps, pitfalls, and shortcomings based on QAQC Audits, and propose solutions.
• Review the level of adherence to process and compliance among staff, escalate lapses, and monitor Composite Risk Rating (CRR) tracking to ensure compliance and implementation of solutions, with the relevant stakeholders.
• Post assessment, discuss with relevant stakeholders and review the level of adherence to process and compliance among staff, escalate lapses, and monitor Composite Risk Rating (CRR) tracking to ensure compliance and implementation of solutions.
• Validate and verify SOPs/ WIs of all processes.
• Ensure that all processes strictly follow SOPs/ WIs, in day-to-day operations.
• Inform the department HOD/ reporting manager immediately in the event of any discrepancies/ lapses in SOPs/WIs.
• Identify gaps/ pitfalls/ shortcomings of processes in terms of BNM, Legal, Compliance, Risk, HR & Admin.
• Translate these requirements into viable solutions, capable of handling documentation, workflow management, reporting & other additional regulatory requirements, and exceptions such as legal, and data analytics.



Job Requirement:

• Candidate should possess a Bachelor Degree or equivalent in All Business Field
• Preferably at least 1 year of related working experience.
• Preferably undefined specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

Job Description

• Ensure the smooth operation and maintenance of IT and data center facilities to support organizational needs.
• Install, configure, and continuously monitor IT systems to maintain optimal performance and security.
• Oversee data storage solutions, ensuring data integrity, availability, and efficient utilization of storage resources.
• Conduct regular data backups and manage restoration processes to safeguard against data loss.
• Enhance system security by applying necessary updates, patches, and configuration adjustments.
• Optimize system settings and resources to ensure applications run efficiently and reliably.
• Manage user identities, authentication credentials, and firewall settings to maintain secure access control.
• Be available on a rotating schedule to provide around-the-clock support and address critical issues as they arise.
• Maintain and support servers and applications to ensure they function correctly and meet user needs.

Job Requirement:

• Candidate should possess a Bachelor Degree or equivalent in Computer Science / Information Technology
• Fresh graduates are encouraged to apply
• Good communication skills in English, Malay, Chinese language for both spoken and written

Job Requirement

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree, Primary / Secondary School or equivalent / in Business Studies / Administration / Management or other related fields.
• Fresh graduates are encouraged to apply
• Good communication skills in English, Malay, Mandarin language for both spoken and written
• Ms Office proficiency
• 1 Full-time/Permanent positions available

Job Scope

• Manage partners agendas/travel arrangements/appointments etc.
• Manage partners monthly claims, time sheet, travelling log and etc.
• Manage meetings, lunch arrangements, minutes preparation and etc.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Create and update records and databases (i.e. archiving and lockdown dates for the group)
• Track office supplies and place orders when necessary
• Assist on other ad hoc matters when necessary

Job Summary

This position is responsible for managing the end-to-end recruitment process including developing recruitment strategies, sourcing candidates, conducting interviews and ensuring a smooth hiring process. Additionally, the position will support employee engagement initiatives that enhance the Firm's culture and promote #bestplacetowork.

Key Responsibilities

• Talent Acquisition: Develop and implement strategies to attract talent. Utilize various sourcing methods (job portal, social media, networking and recruitment events) to source the right candidates especially experience hired.
• Employer Branding: Enhance the Firm's presence in the talent market through career fairs, social media and campus event.
• Onboarding Coordination: Ensuring a seamless onboarding experience for new hires, ensuring that necessary documentation and orientations are completed.
• HRIS: Maintain the HRIS database by ensuring new hire information is accurately entered and leveraging the recruitment module to streamline and automate the recruitment process.
• Data & Reporting: Collaborate with respective group partners/hiring managers to understand specific hiring needs, job requirements and provide regular reports to update on talent acquisition progress.
• Corporate Merchant: Build relationships with suppliers and vendors who offer corporate deals and support in organizing events related to corporate partnerships.

Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in Human Resource Management, other any other Business Field.
• Preferably at least 3 years of related working experience.
• Exposure to other HR areas such as employee relations, compensation & benefits, or learning & development is an advantage,
• Good communication skills in both spoken and written English

Job Brief:

Responsible for department management work.

Job Responsibilities:

• Responsible for standardization and improvement of department work flow. 
• Proper management of department fixed asset.
• Prepare daily/weekly and monthly reports and documents.
• Responsible for effective budget control.
• Responsible for basic education training and internal training for department new and existing staffs.
• Control and monitor for effective submaterial and general items purchase, usage and distribution.
• Responsible to ensure effective implementation of QMS, EMS, OSHAS, ISMS and RBA.
• Responsible for create / review quality related work flows.          
• To carry out/ conduct department process audit.            
• Ensure proper control on documentation of training records and inspectors' qualification.
• Responsible for internal QMS implementation and improvement activity.        
• To maintain effective communication with respective departments regarding QMS, consumable management and budget control.
• Ensure work area clean and tidy and adhere to company's 5S policy.         
• Plan and control for manpower headcount management.           
• Any other duties assigned by superior.              
• Plan and maintain calibration and overall jig/tool/equipment management.
• Plan and promote for department motivational activity.
• Monitoring of design change control.              
• Responsible for quality compliance implementation and improvement activity.       
• Control and manage for human and environment's safety and efficiency (OS &H).       
• Improve department 5S management.              

Job Requirements:

• Qualification : Candidate must possess at least degree in electrical/ mechanical or equivalent
• Experience : Preferably with more than 2 years experience in manufacturing environment especially in the field of quality control
• Skill : Good communication skills. Highly motivated and able to work independently
• Language : Good verbal and communication skill in English and added advantage if can converse in Japanese

Job Description:

1. Lead, mentor, and manage a team of Customer Care Specialist , ensuring their adherence to company policies and customer service best practices.

2. Conduct regular performance evaluations and provide constructive feedback to team members to ensure continuous improvement.

3. Monitor and ensure that team members meet or exceed performance metrics such as response times, resolution rates, and customer satisfaction scores.

4. Manage staffing levels, shift rotations, and schedules to ensure full coverage for a 24x7 customer service operation.

5. Foster a positive team environment and motivate team members to achieve their goals.

6. Respond to escalated customer inquiries, resolving complex issues related to payment processing, subscription services, and fraud prevention.

7. Lead the team in maintaining a customer-centric approach, ensuring high standards of service and satisfaction.

8. Develop, analyze, and present reports on key performance metrics such as call resolution rates and customer satisfaction scores.

9. Use strong analytical and mathematical skills to evaluate data and identify trends or areas of concern within the team's operations.

10. Work closely with cross-functional teams, including product and operations, to ensure seamless customer service operations and address issues efficiently.

11. Participate in meetings and collaborate with leadership to provide insights and recommendations for improving customer service operations.

12. Utilize advanced Microsoft Excel, Word, PowerPoint, and Outlook skills to prepare detailed reports, presentations, and operational updates.

13. Ensure accurate documentation of customer interactions and resolutions in the company’s CRM system.

14. Lead the team with a risk-based approach, ensuring compliance with payment processing regulations and digital industry standards.

15. Identify potential fraud or security risks and work with the fraud prevention team to mitigate and prevent issues.

Job Requirement:

1. Minimum Diploma, Advanced/Higher/Graduate Diploma, or Bachelor's Degree in any field or equivalent.

2. 4 years of experience in a call center environment, preferably within the e-hailing, e-commerce, financial services, banking, or commercial sectors.

3. At least 2 years of experience managing a team in a customer service setting.

4. Advanced proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

5. Strong understanding of e-hailing model.

6. Strong analytical and mathematical skills with attention to detail.

7. Creative and critical problem-solving skills, with the ability to apply a risk-based approach to complex issues.

8. Excellent written and verbal communication skills in English & Mandarin.

9. Proficiency in additional languages such as Malay & Cantonese, is an advantage.

10. Proven ability to lead a team, manage performance, and provide constructive feedback.

11. Ability to work with cross-functional teams to achieve desired results.

12. Self-motivated, positive attitude, and strong customer service ethics.

13. Ability to handle multiple tasks in a fluid, fast-paced environment and prioritize effectively.

14. Passionate about customer satisfaction and leading by example.

15. Willingness to work shifts in a 24x7 operation with rotating off days.

16. Able to respond to customer inquiries in a professional manner, maintaining the company’s reputation for high-quality service.

Job Description:

1.  Lead, mentor, and manage a team of Customer Care Specialist , ensuring their adherence to company policies and customer service best practices.

2.  Conduct regular performance evaluations and provide constructive feedback to team members to ensure continuous improvement.

3.   Monitor and ensure that team members meet or exceed performance metrics such as response times, resolution rates, and customer satisfaction scores.

4.  Manage staffing levels, shift rotations, and schedules to ensure full coverage for a 24x7 customer service operation.

5.  Foster a positive team environment and motivate team members to achieve their goals.

6. Respond to escalated customer inquiries, resolving complex issues related to payment processing, subscription services, and fraud prevention.

7.  Lead the team in maintaining a customer-centric approach, ensuring high standards of service and satisfaction.

8.  Develop, analyze, and present reports on key performance metrics such as call resolution rates and customer satisfaction scores.

9.  Use strong analytical and mathematical skills to evaluate data and identify trends or areas of concern within the team's operations.

10. Work closely with cross-functional teams, including product and operations, to ensure seamless customer service operations and address issues efficiently.

11. Participate in meetings and collaborate with leadership to provide insights and recommendations for improving customer service operations.

12. Utilize advanced Microsoft Excel, Word, PowerPoint, and Outlook skills to prepare detailed reports, presentations, and operational updates.

13. Ensure accurate documentation of customer interactions and resolutions in the company’s CRM system.

14. Lead the team with a risk-based approach, ensuring compliance with payment processing regulations and digital industry standards.

15. Identify potential fraud or security risks and work with the fraud prevention team to mitigate and prevent issues.

Job Requirement:

1. Minimum Diploma, Advanced/Higher/Graduate Diploma, or Bachelor's Degree in any field or equivalent.

2. 4 years of experience in a call center environment, preferably within the e-hailing, e-commerce, financial services, banking, or commercial sectors.

3. At least 2 years of experience managing a team in a customer service setting.

4. Advanced proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

5. Strong understanding of e-hailing model.

6. Strong analytical and mathematical skills with attention to detail.

7. Creative and critical problem-solving skills, with the ability to apply a risk-based approach to complex issues.

8.   Excellent written and verbal communication skills in English.

9.  Proficiency in additional languages such as Malay, Cantonese, or Mandarin is an advantage.

10. Proven ability to lead a team, manage performance, and provide constructive feedback.

11. Ability to work with cross-functional teams to achieve desired results.

12. Self-motivated, positive attitude, and strong customer service ethics.

13. Ability to handle multiple tasks in a fluid, fast-paced environment and prioritize effectively.

14. Passionate about customer satisfaction and leading by example.

15. Willingness to work shifts in a 24x7 operation with rotating off days.

16. Able to respond to customer inquiries in a professional manner, maintaining the company’s reputation for high-quality service.

Job Responsibilities:

Responsibilities

1. Responsible for overall planning of project development.
2. Involve in land acquisition, project inception feasibility study, design conceptual and development.
3. Liaison with local authorities and consultants for all submission and approvals are obtained timely.
4. Attend authorities and client consultant meetings.
5. Coordinate with Marketing and Contract Departments regarding SPA, launching, costing, tender, building materials and specification.
6. Report to the management regarding planning, submission and approvals status.
7. Create and maintain project documentation and filing.
8. Other duties assigned as and when required.

Job Requirements:

Requirements

1. Candidate must possess at least a Diploma or Bachelor Degree in Civil Engineering from recognized institution
2. Familiar with the authorities' submission and approval procedures
3. Minimum 5 year(s) of working experiences in property development industry related to project planning and development
4. Familiar with work scheduling / planning and good in report writing
5. Possess a positive attitude, ability to organize, plan, meet deadlines and work well under pressure
6. High level of initiative & able to work independently
7. Required skill(s): MS Office, Excel, MS Project, Power Point, Autocad, etc.
8. Good communication skills in English and Bahasa Malaysia
9. Willing to travel.

Job Brief:

We are seeking an experienced and dynamic Event Manager to plan, organize, and execute a wide variety of events. The ideal candidate will excel in project management and vendor coordination, ensuring every event is delivered seamlessly and exceeds expectations.

Job Responsibilities:

• Develop detailed project plans and timelines for events.
• Oversee all aspects of event preparation, including venue selection, decor, catering, and entertainment.
• Coordinate with the management and team to understand their needs and preferences, ensuring their vision is realized.
• Develop and manage event budgets, ensuring all expenses are tracked and kept within limits.
• Lead and supervise event teams, including coordinators, support staff, and volunteers.
• Ensure contracts and agreements are adhered to, mitigating risks and resolving issues promptly.
• Oversee event setup and takedown, ensuring everything runs smoothly.
• Address and resolve any on-site issues.

Job Requirements:

• Bachelor’s degree in Event Management, Marketing, Business, or a related field.
• Minimum 3 years of experience in event planning and management.
• Good communication skills in English, Mandarin is a plus.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Budgeting and negotiation expertise.
• Ability to thrive under pressure and adapt to changing circumstances.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to travel for event-related activities.

Key Responsibilities:

• Business Development
• Drive business development with existing and potential clients to meet sales targets.
• Manage and secure existing and new accounts.
• Maintain strong customer relationships and enhance sales pipelines.
• Execute various sales activities to boost sales performance.
• Client Engagement & Sales
• Prepare quotations, proposals, and presentations to meet client requirements.
• Handle sales inquiries and related administrative tasks.
• Promote company products and generate new corporate sales.
• Maintain regular follow-ups with clients to build strong relationships.
• Close deals and arrange for product delivery.
• Client Solutions & Coordination
• Recommend products and solutions tailored to client needs.
• Coordinate with internal teams to ensure order fulfilment and stock availability.
• Sales Analysis & Reporting
• Analyze and report on sales projects or campaigns.
• Monitor and ensure smooth delivery processes.
• Credit & Payment Management
• Assess company backgrounds for credit term applications.
• Ensure timely payment and collections from clients.

Requirements:

• This is a 1- year contract position, renewable
• Ability to work independently and as part of a team.
• Willingness to travel as needed for client meetings and sales activities.

Qualification:

• Education: Bachelor’s degree in business administration, Marketing, or a related field.
• Experience: Minimum 2-3 years of experience in Corporate Sales/B2B sales, preferably in a related industry.
• Skills:
• Strong communication and negotiation skills.
• Proficiency in MS Office and CRM software.
• Ability to analyze sales data and generate reports.
• Excellent organizational and time-management abilities.
• A proven track record of achieving sales targets.

Job Summary:

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Job Responsibilities:

• To promote company products & services to prospective customers.
• Update customer with monthly promotions and campaign.
• To achieve monthly target sets by the Company.
• Contributes to team effort by accomplishing sales targets which are required by the management
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information.

Job Requirements:

• Candidate should possess a SPM, Diploma / Advanced Diploma, bachelor’s degree or equivalent in any field
• Preferably Executive specializing in Telesales or equivalent
• Preferably at least 1 year of related working experience in a Telesales
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome (we can discuss the entry level based on your previous experience)
• Strong in communication and creative thinking skills.
• Good communication skills in English, Malay language for both spoken and written. Mandarin is an added advantage
• Able to work independently in a fast-paced environment
• Good team player, positive attitude and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work under pressure, long work hours sometime.
• Open for Malaysian only

Job Description

PRIMARY RESPONSIBILITES

Issuance of invoice based on Order to Bill (O2B) process standard policies and best practices in line with SGS customer and contract requirements.

SPECIFIC RESPONSIBILITES

• Compiles, computes and records billing, statistical data, and other numerical data for billing purposes.
• Ensure all sales orders are opened in a timely manner.
• Complies with Internal Control System throughout the billing process.
• Assist, coordinate and cooperate with business to ensure the quality and timing of invoicing.
• Operate 3rd Party customer web portals.
• Receive, analyze and issue credit note request in line with the approval process.
• Sending, archiving and following up of invoices.
• Monitor open sales orders daily.
• Perform daily duties as outlined by the Billing Manager.
• Assist in month end closing and internal/ external audit requirements, providing all required documentation.
• Make continuous improvement and innovation through investigation and recommendations to designated supervisor.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Job Brief:

The ideal candidate will have a proven track record in sales, excellent communication skills, and the ability to build strong relationships with clients. This role involves driving sales and marketing activities, closing sales, and achieving sales targets while providing exceptional customer service.

Job Responsibilities:

• To identify new clientele and to consistently add value to our clients and business
• To consistently deliver a monthly sales target by generating new leads and sales opportunities via client referrals, networking and marketing effort
• Keep your sales pipeline strong by staying in touch with clients about our latest events and product updates.
• Participate in exciting events to showcase our products and connect with clients in unique, creative ways.
• Be the go-to person for all client needs, delivering top-notch service and ensuring they feel valued every step of the way.

Job Requirements:

• Minimum O Level / Diploma / Degree in any field.
• Fresh graduates are welcomed to apply.
• Proven experience in sales.
• Interest in Chinese Metaphysics.
• Good communication skills in English, Mandarin is a plus.
• Target & results-driven attitude and enjoy working in past paced environment.