Total 323 job vacancies in Labuan, Labuan Federal Territory

• 根據人力資源策略和企業目標協助招募服務。與招募經理密切合作。
• 處理員工入職及離職手續，即個人證明文件、公司電子郵件、門禁卡等。
• 協助落實。有效、及時地規劃和管理人力資源事務。這包括組織福利計劃、員工相關記錄休假管理、規則和程序。
• 篩選履歷並進行初步候選人評估。
• 協助進行背景調查和參考調查。
• 透過接聽電話、轉接、電子郵件和分類郵件來管理信件。
• 準備和協助員工索賠。

津貼和福利

• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 醫療保險
• 開放文化

JOB RESPONSIBILITIES / 职位描述

1. Provide accounting support and assistance to ensure smooth operations.
2. Extract, analyze and tally financial information from operating system.
3. Finalize financial transactions and update general ledgers in accounting software.
4. Prepare invoices, journal voucher, debit note, credit note, bank reconciliation and fixed asset listing.
5. Perform account payable functions - issue cheque and process daily online banking payment.
6. Recording and filling cash transactions.
7. Ensure the completeness of financial statements.
8. Work closely with operation staff for daily operation tasks & Liaise with auditors, tax agents and company secretary on audit, tax and secretarial matters.
9. Accomplish work related activities or tasks assigned by superior as needed.
10. Provide clerical supports to superior
11. Undertake other special assignments as and when required.
12. 5.5 working days.

1. 提供会计支持和协助，确保业务顺利进行。

2. 从操作系统中提取、分析和统计财务信息。

3. 完成财务交易并更新会计软件中的总账。

4. 准备发票、日记账凭证、借项通知单、贷项通知单、银行往来调节表和固定资产清单。

5. 执行应付账款功能 - 签发支票并处理日常网上银行付款。

6. 记录和填写现金交易。

7. 确保财务报表的完整性。

8. 与运营人员密切合作完成日常运营任务，并就审计、税务和秘书事宜与审计师、税务代理人和公司秘书联络。

9. 根据需要完成上级分配的与工作相关的活动或任务。

10. 为上级提供文书支持

11. 根据需要承担其他特殊任务。

12. 5.5个工作日。

JOB REQUIREMENTS / 工作要求

1. Diploma in Accounting.
2. Fresh graduate is encouraged to apply.
3. 1-2 years of working experience in the related field is required for this position
4. Proficient in computer skills, good in Microsoft Office & Account Software SQL
5. Knowledge of basic accounting principles.
6. Able to work independently, minimum supervision, dedicated, results oriented
7. Strong analytical skills with high attention to detail
8. Required language(s): English, Bahasa Malaysia. Mandarin is an advantage 

1. 会计文凭。

2. 鼓励应届毕业生申请。

3. 该职位需要1-2年相关领域的工作经验

4. 精通计算机技能，擅长Microsoft Office及会计软件SQL

5. 了解基本会计原理。

6. 能够独立工作，最少的监督，专注，结果导向

7. 较强的分析能力，高度关注细节

8. 所需语言：英语、马来语。中文是一个优势

Perks & Benefits

• Central location
• Personal leave
• Personal development opportunities
• Free shuttle bus to LRT station - Muhibbah

Job Description 

• Provide day-to-day administrative support to the Manager and other departments as needed. 

• Assist in scheduling meetings, site visits, and coordinating appointments for the project management team.

• Track project timelines and ensure timely submission of required documents and reports. 

• Coordinate with internal teams and subcontractors to facilitate seamless project workflows. 

• Ensure accurate documentation for legal and regulatory compliance, including building permits and

safety regulations. 

• Assist in maintaining compliance with industry regulations, including safety standards, environmental

requirements, and labor laws. 

• Help manage safety documentation, incident reports, and ensure that all employees are up-to-date on required certifications. 

• Ensure proper filing and easy retrieval of important project documentation, both in physical and

electronic formats. 

• Liaise with project managers, engineers, and external vendors to coordinate and compile necessary

documentation for ongoing projects.  

Job Qualifications

• Candidate must possess at least a Diploma/ in Business Studies/Administration/Management, Secretarial or equivalent.
• Minimum with 1 year of relevant working experience at the managerial level preferably in Construction or its related industry.
• Great knowledge of MS Office and MS Excel.
• Good in interpersonal skills, able to communicate and coordinate effectively with the Project Team.
• Good working attitude
• Able to converse in Mandarin and English Language.
• Fresh graduates are welcome to apply.

職位描述

• 視需要提供經理和其他部門日常行政支援。

• 協助安排會議、現場考察以及協調專案管理團隊的任命。

• 追蹤專案時間表並確保及時提交所需的文件和報告。

• 與內部團隊和分包商協調，以促進無縫的專案工作流程。

• 確保準確記錄法律和法規合規性，包括建築許可和

安全規定。

• 協助維持對產業法規的遵守，包括安全標準、環境標準

要求和勞動法。

• 協助管理安全文件、事故報告，並確保所有員工均獲得最新的所需認證。

• 確保重要專案文件的正確歸檔和輕鬆檢索，無論是實體文件或

電子格式。

• 與專案經理、工程師和外部供應商聯絡，協調和編譯必要的內容

正在進行的專案的文檔。

任職資格

• 候選人必須至少擁有商業研究/行政/管理、秘書或同等學歷的文憑。
• 至少具有 1 年管理階層的相關工作經驗，最好在建築或其相關行業。
• 精通 MS Office 和 MS Excel。
• 良好的人際溝通能力，能夠與專案團隊進行有效的溝通與協調。
• 良好的工作態度
• 能夠用國語和英語交談。
• 歡迎應屆畢業生申請。

職責：

• 財務分析專案支援部門
• 大型資料集的開發與管理。
• 協助準備預算、預測、三向預測和情境建模
• 提供績效監控和差異分析
• 提供業務報告流程，確保高效率的報告和資訊流。
• 參與業務績效改善項目，包括收入成長和利潤提高計劃。
• 協助部門製作各種財務模型，用於業務估值、風險和敏感度分析。
• 支持識別財務績效的趨勢和見解並提供改進建議，以及參與每月的業務審查。
• 本公司認為必要且合理要求的所有其他任務和項目。

要求：

• 會計/金融/工商管理或任何其他相關領域的學士學位
• 專業資格（CPA/ACCA/ICAEW/等）是一個額外的優勢。
• 在金融、信貸和/或審計環境的任何領域擁有 2-3 年工作經驗。
• 具有很強的英語溝通能力（書面和口語）和影響力。
• 注重細節和分析思維，能夠在多個專案中茁壯成長，並且是一位創新、快速學習者。
• 至少具備基本的 Excel 技能，並願意主動提升 Excel 的熟練程度。
• 有數據分析及業務合作經驗者佳。
• 雷射聚焦和自動啟動器。
• 圍繞所製作的工作品質具有很強的價值。
• 口才好、表達能力強，能與內部、外部各方進行有效的溝通。
• 準確地關注細節。

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 個人發展機會

Job Description 

• Provide day-to-day administrative support to the Manager and other departments as needed. 

• Assist in scheduling meetings, site visits, and coordinating appointments for the project management team.

• Track project timelines and ensure timely submission of required documents and reports. 

• Coordinate with internal teams and subcontractors to facilitate seamless project workflows. 

• Ensure accurate documentation for legal and regulatory compliance, including building permits and

safety regulations. 

• Assist in maintaining compliance with industry regulations, including safety standards, environmental

requirements, and labor laws. 

• Help manage safety documentation, incident reports, and ensure that all employees are up-to-date on required certifications. 

• Ensure proper filing and easy retrieval of important project documentation, both in physical and

electronic formats. 

• Liaise with project managers, engineers, and external vendors to coordinate and compile necessary

documentation for ongoing projects.  

Job Qualifications

• Candidate must possess at least a Diploma/ in Business Studies/Administration/Management, Secretarial or equivalent.
• Minimum with 1 year of relevant working experience at the managerial level preferably in Construction or its related industry.
• Great knowledge of MS Office and MS Excel.
• Good in interpersonal skills, able to communicate and coordinate effectively with the Project Team.
• Good working attitude
• Able to converse in Mandarin and English Language.
• Fresh graduates are welcome to apply.

JOB RESPONSIBILITIES / 职位描述

Responsibilities:

• Responsible to promote company brand name and products to existing customers.

• Explore new market, search and source for new customer or new account.

• In charge of developing sales plans and strategies for assigned territories and responsible for achieving the sales target.

• Gain a strong understanding of the company’s product range, plans & directions, to expand business with existing customers and build new customers to capture market share.

• Build market knowledge in terms of product potential, pricing structure, competitor activities and consumption pattern.

• Proactively respond to market demands for the company’s products, identify opportunities for growth and deliver what the market wants.

• Manage and build relationship with customers, enable negotiation with regards to product requirements, pricing, distribution, logistics and promotion mechanism.

• Be responsive to customers’ needs, takes initiative to resolve conflicts and provide effective solutions to customers.

• Ensure timely payment collections from customers.

• Able to work independently with minimal supervision.

• Any other ad-hoc responsibilities as requested by the company’s management.

Requirements:

• At least 2 years of sales working experience. (FMCG is a plus).

• Highly driven, positive attitude and a strong desire to learn.

• Good negotiation skills and able to provide excellent customer experience.

• Good interpersonal skill and effective team player with good communication skill.

• Possess own transport.

• Candidates fluent in Mandarin preferred as the role deals with Mandarin-speaking customers.

• Multiple locations available (Penang / Ipoh / Kuala Lumpur).

职责：

• 负责向现有客户推广公司品牌和产品。

• 探索新市场、搜索和寻找新客户或新帐户。

• 负责制定指定区域的销售计划和策略，并负责实现销售目标。

• 深入了解公司的产品范围、计划和方向，以扩大与现有客户的业务并建立新客户以占领市场份额。

• 建立有关产品潜力、定价结构、竞争对手活动和消费模式的市场知识。

• 积极响应市场对公司产品的需求，发现增长机会并提供市场所需的产品。

• 管理和建立与客户的关系，就产品要求、定价、分销、物流和促销机制进行谈判。

• 响应客户需求，主动解决冲突，为客户提供有效的解决方案。

• 确保及时向客户收取货款。

• 能够在最少的监督下独立工作。

• 公司管理层要求的任何其他临时职责。

要求：

• 至少2年销售工作经验(FMCG)（食品销售领域）。

• 高度的干劲、积极的态度和强烈的学习欲望。

• 良好的谈判技巧，能够提供卓越的客户体验。

• 良好的人际交往能力和高效的团队合作精神以及良好的沟通技巧。

• 拥有自己的交通工具。

• 通晓华语者为佳。

• 工作地点有多项选择（槟城 / 怡保 / 吉隆坡 ）。

Perks & Benefits

• Sales Commision
• Car Allowance
• Phone Allowance

Position Overview

Position Title: Technical Events Officer

Part / Full Time: Full time

Location : BWF Headquarters - Kuala Lumpur, Malaysia

Reports To : Head of Tournament Development

Overall Duties : Reporting to the Head of Tournament Development, the Technical Events

Officer will provide support of the day to day administrative functions of

the Events Department.

The Technical Events Officer responsibilities include:

• World Ranking, Tournament, and Draw Management systems for badminton, Para badminton, and AirBadminton.
• Player Management including Prize Money Distribution, Player Transfer/Player Retirement Processes.
• Data collection, analysis and presentation related to World Ranking and other Tournament related Topics.
• Assist with the preparation of information for reporting and presentations.
• Administrative support for Para badminton, including classification.
• Other areas where support may be needed.

Internal Liaison

• Events Director – Technical Operations
• Events Director – Tournament Operations
• Head of Tournament Development
• Other Events Staff
• BWF Staff

External Liaison

• Continental Confederations
• Member Associations
• Technical Officials
• Local Organising Committees (LOCs)

Responsibilities

Under the leadership of the Head of Tournament Development, the Technical Events

Officer is responsible for:

1. Undertaking day-to-day administrative tasks of the Events Department. This includes the following:

• Communicating with Continental Confederations / BWF Members and providing information related to regulations, payments, World Rankings, general Event related enquiries in a customer service type capacity.
• Gathering information/data on Events Projects.
• Preparing reports, presentations and conference papers
• Archiving World Ranking and other Events related documentation
• Using the BWF Extranet to manage day to day tasks

2. The effective implementation and accurate management, either leading the administration, or supporting the team as an accurate back-up for World Ranking, Tournament, and Draw Management systems for badminton, Para badminton, and AirBadminton:

• Para badminton World Rankings, and Paralympic/Para badminton World Championship Qualification Ranking
• Para badminton M&Q Reports, Seeding Reports, Draw
• World Rankings, World Tour Rankings, World Team Rankings, World Junior Rankings, Olympic/World Championship Qualification Rankings, Qualification Rankings
• Badminton M&Q Reports, Seeding Reports, Draws

The Technical Events Officer will support the Head of Tournament Development in the following areas:

3. Player Management including the following:

• Effectively maintain and update the tracking and distribution of tournament prize money for Grade 2 Tournaments
• Effectively administer the Player Transfer Process
• Effectively administer the Player Retirement Process
• Maintain badminton and Para badminton Player IDs

4. Effectively administer the misconduct, penalty and withdrawal penalty processes for all Grade 1, 2, and 3, and Para Badminton Tournaments, including the following:

• Receipt and tracking of misconduct and withdrawal reports and related penalties
• Working with the Finance Department on the invoicing of financial penalties and fees
• Tracking the outstanding invoices and accounting for any overdue payments
• Maintaining, updating, publishing, and distributing the barred player list

5. Contribute towards accurate and timely administration of qualification processes and other required support for the BWF Major Championships, such as the Thomas & Uber Cup Finals, BWF World Championships, BWF World Senior Championships, BWF World Junior Championships and HSBC BWF World Tour Finals.

6. Other areas of support (as needed):

• Analysis Projects, including World Ranking, and other Tournament Statistics
• Support with Major Events Projects, as required.
• Provide full, effective, independent, and accurate back-up support to the Assistant Events Manager responsible for online sanctioning, including badminton and Para badminton tournaments.
• Provide full, effective, independent, and accurate back-up support to the Assistant Events Officer responsible for the Equipment Approval Scheme.
• Contribute to the development and delivery of workshops to Continental Confederations and Members, as necessary.

7. Other projects as assigned.

Qualities / Attributes / Experience

• The successful candidate will have the following skills and attributes:
• Have excellent written and spoken English language skills.
• Have a strong understanding of IT – ability to use Microsoft products to a high level)
• Have excellent organisational skills.
• Be able to proactively solve problems
• Be an effective communicator with good interpersonal skills.
• An ability to work independently with minimal supervision.
• An ability to work in a team environment.

The following are desirable attributes but not essential:

• Badminton technical experience
• Athlete experience would be an advantage.

Selection Criteria

Candidates for the position will require a range of personal and professional skills to be considered for the role. The key criteria below will be used as a basis for short listing candidates for the interview phase. Applications for the position must address each criterion, providing examples from their experience / employment background.

a) Qualifications and Experience

1. Relevant formal qualifications – a degree in events/business/marketing/ communication management or general sports administration;

2. Relevant experience in events management (preferably badminton)

3. Experience in working in multi-cultural work environments;

b) Knowledge and Skills

1. An understanding of technical and event delivery areas of badminton.

2. Excellent interpersonal skills and proven capacity to support the work of others.

3. Strong planning and organisational skills.

4. Demonstrated ability to problem-solve.

5. Ability to prioritize large volumes of work and manage priorities.

6. Excellent English written and spoken language skills and presentation skills.

7. Ability to use Microsoft Excel to a good level.

c) Personal Attributes

1. A positive outlook to employment and a person that takes pride in the quality of work.

2. Ability to work in a team environment.

3. Capacity to work independently, with minimal supervision, and have a strong work

ethic.

Remuneration

Negotiated with the successful candidate depending on qualifications and experience.

Contract

A contract period will be offered to the successful candidate. Length of the contract to be discussed. Performance appraisals, against mutually agreed performance objectives will be a regular part of employment.

Hours of Work

The position is contracted and full time. The nature of the work requires flexibility during busy

periods and will involve work on weekends and at times during holidays. The position will not require significant travel overseas. If occasional travel overseas is required, no time in lieu arrangements exist for additional hours worked. The remuneration package will reflect experience, the extent of the role, level of responsibilities, and the work requirements needed.

Required Format for Applications

1. An email application or letter applying for the position and addressing each Selection Criteria (a, b and c above) giving examples from your employment background and life experiences; and
2. A brief CV / resume of no more than two pages with the current employment / most recent employment experience listed first. At the time of application, you are required to indicate your current remuneration level and your expectations in terms salary.

Time Frames

• Applications close 31st December 2024.

Contact

• Fern Gilders, Head of Tournament Development: f.gilders@bwf.sport

JOB RESPONSIBILITIES / 职位描述

Responsibilities:

• Responsible to promote company brand name and products to existing customers.

• Explore new market, search and source for new customer or new account.

• In charge of developing sales plans and strategies for assigned territories and responsible for achieving the sales target.

• Gain a strong understanding of the company’s product range, plans & directions, to expand business with existing customers and build new customers to capture market share.

• Build market knowledge in terms of product potential, pricing structure, competitor activities and consumption pattern.

• Proactively respond to market demands for the company’s products, identify opportunities for growth and deliver what the market wants.

• Manage and build relationship with customers, enable negotiation with regards to product requirements, pricing, distribution, logistics and promotion mechanism.

• Be responsive to customers’ needs, takes initiative to resolve conflicts and provide effective solutions to customers.

• Ensure timely payment collections from customers.

• Able to work independently with minimal supervision.

• Any other ad-hoc responsibilities as requested by the company’s management.

Requirements:

• At least 2 years of sales working experience. (FMCG is a plus).

• Highly driven, positive attitude and a strong desire to learn.

• Good negotiation skills and able to provide excellent customer experience.

• Good interpersonal skill and effective team player with good communication skill.

• Possess own transport.

• Candidates fluent in Mandarin preferred as the role deals with Mandarin-speaking customers.

• Multiple locations available (Penang / Ipoh / Kuala Lumpur).

职责：

• 负责向现有客户推广公司品牌和产品。

• 探索新市场、搜索和寻找新客户或新帐户。

• 负责制定指定区域的销售计划和策略，并负责实现销售目标。

• 深入了解公司的产品范围、计划和方向，以扩大与现有客户的业务并建立新客户以占领市场份额。

• 建立有关产品潜力、定价结构、竞争对手活动和消费模式的市场知识。

• 积极响应市场对公司产品的需求，发现增长机会并提供市场所需的产品。

• 管理和建立与客户的关系，就产品要求、定价、分销、物流和促销机制进行谈判。

• 响应客户需求，主动解决冲突，为客户提供有效的解决方案。

• 确保及时向客户收取货款。

• 能够在最少的监督下独立工作。

• 公司管理层要求的任何其他临时职责。

要求：

• 至少2年销售工作经验(FMCG)（食品销售领域）。

• 高度的干劲、积极的态度和强烈的学习欲望。

• 良好的谈判技巧，能够提供卓越的客户体验。

• 良好的人际交往能力和高效的团队合作精神以及良好的沟通技巧。

• 拥有自己的交通工具。

• 通晓华语者为佳。

• 工作地点有多项选择（槟城 / 怡保 / 吉隆坡 ）。

Perks & Benefits

• Sales Commision
• Car Allowance
• Phone Allowance

JOB RESPONSIBILITIES / 职位描述

1. Provide accounting support and assistance to ensure smooth operations.
2. Extract, analyze and tally financial information from operating system.
3. Finalize financial transactions and update general ledgers in accounting software.
4. Prepare invoices, journal voucher, debit note, credit note, bank reconciliation and fixed asset listing.
5. Perform account payable functions - issue cheque and process daily online banking payment.
6. Recording and filling cash transactions.
7. Ensure the completeness of financial statements.
8. Work closely with operation staff for daily operation tasks & Liaise with auditors, tax agents and company secretary on audit, tax and secretarial matters.
9. Accomplish work related activities or tasks assigned by superior as needed.
10. Provide clerical supports to superior
11. Undertake other special assignments as and when required.
12. 5.5 working days.

1. 提供会计支持和协助，确保业务顺利进行。

2. 从操作系统中提取、分析和统计财务信息。

3. 完成财务交易并更新会计软件中的总账。

4. 准备发票、日记账凭证、借项通知单、贷项通知单、银行往来调节表和固定资产清单。

5. 执行应付账款功能 - 签发支票并处理日常网上银行付款。

6. 记录和填写现金交易。

7. 确保财务报表的完整性。

8. 与运营人员密切合作完成日常运营任务，并就审计、税务和秘书事宜与审计师、税务代理人和公司秘书联络。

9. 根据需要完成上级分配的与工作相关的活动或任务。

10. 为上级提供文书支持

11. 根据需要承担其他特殊任务。

12. 5.5个工作日。

JOB REQUIREMENTS / 工作要求

1. Diploma in Accounting.
2. Fresh graduate is encouraged to apply.
3. 1-2 years of working experience in the related field is required for this position
4. Proficient in computer skills, good in Microsoft Office & Account Software SQL
5. Knowledge of basic accounting principles.
6. Able to work independently, minimum supervision, dedicated, results oriented
7. Strong analytical skills with high attention to detail
8. Required language(s): English, Bahasa Malaysia. Mandarin is an advantage 

1. 会计文凭。

2. 鼓励应届毕业生申请。

3. 该职位需要1-2年相关领域的工作经验

4. 精通计算机技能，擅长Microsoft Office及会计软件SQL

5. 了解基本会计原理。

6. 能够独立工作，最少的监督，专注，结果导向

7. 较强的分析能力，高度关注细节

8. 所需语言：英语、马来语。中文是一个优势

Perks & Benefits

• Central location
• Personal leave
• Personal development opportunities
• Free shuttle bus to LRT station - Muhibbah

職位概況

職位名稱：技術活動官員

兼職/全職: 全職

地點：世界羽聯總部 - 馬來西亞吉隆坡

報告對象：賽事發展主管

整體職責：向賽事發展、技術賽事主管報告

官員將為日常行政職能提供支持

活動部。

技術活動官員的職責包括：

• 羽球世界排名、錦標賽和抽籤管理系統，

殘障羽毛球和空氣羽毛球。

• 球員管理，包括獎金分配、球員轉會/球員

退休流程。

• 與世界排名及其他相關的資料收集、分析與呈現

錦標賽相關主題。

• 協助準備報告和簡報的資訊。

• 對殘障羽毛球運動的行政支持，包括分級。

• 可能需要支援的其他領域。

內部聯絡

o 活動總監 – 技術

營運

o 賽事總監 – 錦標賽

營運

o 賽事發展主管

o 其他活動人員

o 世界羽球聯盟工作人員

對外聯絡

o 大陸聯盟

o 會員協會

o 技術官員

o 當地組委會 (LOC)

職責

在賽事發展主管的領導下，技術賽事

官員負責：

1、承擔活動部的日常行政管理工作。這包括

下列的：

• 與洲際聯合會/世界羽聯會員溝通並提供

與法規、付款、世界排名、一般賽事相關的信息

以客戶服務類型的能力進行查詢。

• 收集有關活動項目的資訊/數據。

• 準備報告、簡報和會議論文

• 歸檔世界排名及其他賽事相關文檔

• 使用 BWF Extranet 管理日常任務

2、有效執行，精準管理，要麼領導行政，要麼

或支援隊伍作為世界排名、錦標賽、抽籤的精準後盾

羽毛球、殘障羽毛球和空氣羽毛球管理系統：

• 殘障羽毛球世界排名和殘奧會/殘障羽毛球世界排名

冠軍資格排名

• 殘障羽毛球 M&Q 報告、種子報告、抽籤

• 世界排名、世界巡迴賽排名、世界隊排名、世界青少年排名

排名、奧運/世錦賽資格排名、資格

排行榜

• 羽球 M&Q 報告、種子報告、抽籤

技術賽事官員將在以下方面為賽事發展主管提供支持

領域：

3. 玩家管理包含以下內容：

• 有效維護和更新追蹤和分發

二級錦標賽的錦標賽獎金

• 有效管理球員轉會流程

• 有效管理球員退休流程

• 維護羽毛球和殘障羽毛球運動員 ID

4. 有效管理不當行為、懲罰和退出處罰流程

適用於所有 1、2、3 級和殘疾人羽毛球錦標賽，包括

下列的：

• 接收及追蹤不當行為及撤回報告及相關報告

處罰

• 與財務部合作處理財務發票事宜

罰款和費用

• 追蹤未清發票並對任何逾期發票進行核算

付款

• 維護、更新、發布和分發禁止玩家名單

5. 有助於準確、及時地管理資格流程

以及世界羽聯大滿貫賽所需的其他支持，例如

湯姆斯盃和尤伯盃決賽、世界羽聯世界錦標賽、世界羽聯世界成年賽

錦標賽、世界羽聯世界青少年錦標賽和匯豐世界羽聯世界巡迴賽

決賽。

6. 其他支援領域（根據需要）：

• 分析項目，包括世界排名和其他錦標賽

統計數據

• 視需要支援重大活動項目。

• 為客戶提供充分、有效、獨立、準確的後備支持

助理活動經理負責線上製裁，包括

羽毛球和殘疾人羽毛球錦標賽。

• 為客戶提供充分、有效、獨立、準確的後備支持

助理活動官員，負責設備審批計畫。

• 為大陸集團舉辦研討會做出貢獻

必要時，聯合會和會員。

7、交辦的其他項目。

品質/屬性/經驗

成功的候選人將具備以下技能和特質：

• 具備優秀的英語書面和口語能力。

• 對 IT 有深入的了解 – 能夠高水準地使用 Microsoft 產品）

• 具備優秀的組織能力。

• 能夠主動解決問題

• 成為一位具有良好人際溝通能力的有效溝通者。

• 能夠在最少的監督下獨立工作。

• 在團隊環境中工作的能力。

以下是理想的屬性，但不是必要的：

• 羽球技術經驗

• 運動員經驗將是優勢。

選擇標準

該職位的候選人需要考慮一系列的個人和專業技能

對於這個角色。以下關鍵標準將作為篩選候選者的基礎

面試階段。

該職位的申請必須滿足每一個標準，並提供來自他們的例子

經驗/就業背景。

a) 資格和經驗

1. 相關正式資格－活動/商業/行銷/傳播學位

管理或一般運動管理；

2、有相關賽事管理經驗（羽球優先）

3、具有多元文化工作環境的工作經驗；

b) 知識和技能

1. 了解羽球技術和賽事交付領域。

2. 優秀的人際溝通能力和支持他人工作的能力。

3、較強的計畫和組織能力。

4. 表現出解決問題的能力。

5. 能夠確定大量工作的優先順序並管理優先事項。

6. 優秀的英語書面和口語能力以及表達能力。

7. 能熟練使用Microsoft Excel。

c) 個人特質

1. 積極的就業觀和對工作品質感到自豪的人。

2. 能夠在團隊環境中工作。

3. 獨立工作的能力，在很少的監督下，有較強的工作能力

道德。

報酬

根據資格和經驗與成功的候選人進行談判。

合約

將向成功的候選人提供合約期。合約期限為

討論過。

根據共同商定的績效目標進行的績效評估將成為

就業。

工作時間

該職位是合約制的全職職位。工作性質要求在繁忙期間保持靈活性

期間，並且會涉及週末和假日期間的工作。

該職位不需要大量海外出差。如果偶爾需要出國旅行，

沒有加班時間的替代安排。

薪酬方案將反映經驗、角色範圍、職責水準、

以及所需的工作要求。

申請所需格式

1. 申請該職位並針對每個選擇的電子郵件申請或信件

標準（上述 a、b 和 c）舉例說明您的就業背景和生活

經驗；和

2. 不超過兩頁的簡短簡歷/簡歷，包含當前/最近的工作經歷

就業經驗列在第一位。

申請時，您需要說明您目前的薪資水平以及您的收入

對薪資的期望。

時間範圍

o 申請截止日期為 2024 年 12 月 31 日。

接觸

o Fern Gilders，賽事開發主管：f.gilders@bwf.sport

主要職責：

• 協助監控現場日常運營，確保符合專案規格。

• 支援現場主管協調承包商、工人和供應商之間的活動。

• 協助維護安全標準並確保所有團隊成員遵守安全協議。

• 參加現場會議並做筆記以追蹤進度和問題。

• 協助記錄日常現場活動，包括工時、使用的材料和進度報告。

• 幫助組織站點資源和材料。

• 學習閱讀和解釋藍圖和專案計畫。

• 協助完成與專案管理相關的行政任務。

津貼和福利

• 中心位置
• 定期團隊活動
• 開放文化

KEY RESPONSIBILITIES :

• Assist in monitoring daily operations on-site to ensure compliance with project specifications.

• Support the Site Supervisor in coordinating activities between contractors, workers, and suppliers.

• Help maintain safety standards and ensure that all team members follow safety protocols.

• Participate in site meetings and take notes to track progress and issues.

• Assist in documenting daily site activities, including labor hours, materials used, and progress reports.

• Contribute to the organization of site resources and materials.

• Learn to read and interpret blueprints and project plans.

• Help with administrative tasks related to project management.

Perks & Benefits

• Central location
• Regular team activities
• Open culture

汽車租賃可以大幅減少客戶複雜的車輛相關管理工作和註冊等成本 客戶的車輛、購買保險、納稅、維護和處置車輛等。

該職位負責監督所有商用車輛、駕駛員和相關資產，包括其營運、狀況、外部和內部政策合規性以及整體績效。

- 監督公司車隊的日常運作。

- 確保所有車輛在必要時得到適當的維護和修理。

- 及時協助客戶處理車輛故障和事故並準備必要的文件。

- 檢查車輛經銷商的要求並考慮公司的成本決定下一步要做的事情。

- 管理車隊管理團隊，以確保正確的文件和客戶服務。

- 管理司機團隊的行程。

- 履行行政職責，例如發票和維護記錄等。

- 隨時了解汽車產業的最新技術和知識。

- 擴大小組研討會並申請信貸額度。

- 擴大廢棄汽車的二手經銷商。

■必須具備：

- 車隊管理職位的工作經驗

- 有企業客戶服務經驗

- 英語語言能力

- 有效的駕駛執照

交通（RM100）、汽油/通行費可索賠、醫療保險（取決於年齡和職位）

Auto leasing can significantly reduce complicated vehicle related administration work and cost for customers such as registering the customer’s vehicle, obtaining insurance, paying tax, maintenance, and disposal of vehicles, etc.

This position is responsible for overseeing all commercial vehicles, drivers, and related assets, including their operations, conditions, external and internal policy compliance, and overall performance.

- Oversee the day-to-day operations of company's vehicle fleet.

- Ensure that all vehicles are properly maintained and repaired when necessary.

- Assist with customers’ vehicle breakdowns and accidents promptly and prepare necessary documents.

- Check vehicle dealers’ request and decide a next step to do considering company’s cost.

- Manage a team of fleet admin to ensure correct documentations and customer service.

- Manage a team of driver’s schedule.

- Carry out administrative duties such as invoices, and maintenance records, etc.

- Keep up to date on newest technologies and knowledge in the automobile industry.

- Expand panel workshop and apply credit facility.

- Expand secondhand dealers for disposal cars.

■MUST TO HAVE:

- Working experience in fleet management role

- Experience in corporate customer service

- English language proficiency

- Valid driving license

Transport (RM100), Petro/Toll claimable, Medical Insurance (depends on age and positions)

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.

Responsibilities:

- Perform general administrative duties such as data entry, filing and processing of records.

- Handle confidential and sensitive information with discretion and professionalism.

- Assist to handle daily operations and processes applications and transactions to ensure that all service levels are delivered according to the procedure.

- Any other adhoc administrative duties as assigned.

- Provide general administration and support to the Operations department.

Requirements:

- SPM holders with no experience are encouraged to apply.

- Basic proficiency in Excel and the ability to read Chinese are essential.

- Proficient in English and Mandarin (spoken & written); Cantonese is a plus.

- High level of professionalism and discretion when handling sensitive information.

- Flexibility and adaptability to changing priorities and deadlines.

- Ability to work independently and collaboratively in a fast-paced environment.

- Detailed and meticulous.

- Willing to work on Malaysia public holidays.

About the Role:
We are seeking a skilled Dynamics 365 CRM Consultant with a strong background in banking domain implementations. The ideal candidate will have hands-on experience in implementing Dynamics 365 CRM solutions, particularly within retail banking or other banking sectors. This role involves working closely with business users to gather requirements, design solutions, and implement the Sales and Service modules to optimize customer relationship management processes.

Key Responsibilities:

• Lead end-to-end Dynamics 365 CRM implementation projects within banking environments.
• Collaborate with business users to gather requirements and translate them into effective CRM solutions.
• Customize and configure the Sales and Service modules to align with business processes.
• Provide hands-on expertise in Dynamics 365 CRM development and integration with banking systems.
• Ensure the delivery of scalable, secure, and compliant CRM solutions tailored to the banking domain.
• Facilitate user training sessions and provide ongoing support post-implementation.
• Regularly communicate with stakeholders to provide updates on project progress and address any challenges.

• Proven experience in Dynamics 365 CRM implementation within the banking industry, particularly retail banking.
• Strong understanding of banking operations and processes.
• Expertise in the Sales and Service modules of Dynamics 365 CRM.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Ability to work collaboratively in a cross-functional team environment.

Preferred Skills:

• Knowledge of integration tools and techniques for connecting Dynamics 365 with other banking systems.
• Familiarity with regulatory compliance requirements in the banking domain.

We are seeking a skilled Dynamics 365 CRM Consultant with a strong background in banking domain implementations. The ideal candidate will have hands-on experience in implementing Dynamics 365 CRM solutions, particularly within retail banking or other banking sectors. This role involves working closely with business users to gather requirements, design solutions, and implement the Sales and Service modules to optimize customer relationship management processes.

Key Responsibilities:

• Lead end-to-end Dynamics 365 CRM implementation projects within banking environments.
• Collaborate with business users to gather requirements and translate them into effective CRM solutions.
• Customize and configure the Sales and Service modules to align with business processes.
• Provide hands-on expertise in Dynamics 365 CRM development and integration with banking systems.
• Ensure the delivery of scalable, secure, and compliant CRM solutions tailored to the banking domain.
• Facilitate user training sessions and provide ongoing support post-implementation.
• Regularly communicate with stakeholders to provide updates on project progress and address any challenges.

Qualifications:

• Proven experience in Dynamics 365 CRM implementation within the banking industry, particularly retail banking.
• Strong understanding of banking operations and processes.
• Expertise in the Sales and Service modules of Dynamics 365 CRM.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Ability to work collaboratively in a cross-functional team environment.

Preferred Skills:

• Knowledge of integration tools and techniques for connecting Dynamics 365 with other banking systems.
• Familiarity with regulatory compliance requirements in the banking domain.

Job Responsibilities:

• Oversee the secretarial department, ensuring that all corporate governance and compliance matters are handled effectively.
• Prepare and maintain official company documents, including financial filings and board meeting minutes.
• Coordinate the logistics of board meetings, including scheduling, preparing agendas, and follow-up on action items.
• Ensure compliance with statutory obligations and corporate regulations, acting as a liaison with legal authorities.
• Maintain records of company shareholders and directors, ensuring accurate and timely updates.
• Assist in the development and implementation of corporate governance policies and procedures.
• Advise the organization on best practices for corporate governance and regulatory compliance.
• Provide training and support to staff on legal and secretarial practices and procedures.
• Stay updated on developments in corporate law and governance, ensuring the company remains compliant.

Job Requirements:

• Bachelor's degree in Law, Business Administration, or related field; a professional qualification in corporate governance or company secretarial practice is an advantage.
• At least 5-7 years of relevant experience in a corporate secretarial environment.
• In-depth knowledge of corporate laws, governance frameworks, and compliance regulations.
• Excellent communication and interpersonal skills, capable of dealing with complex issues.
• Strong organizational skills with the ability to manage multiple priorities and work to tight deadlines.
• Detail-oriented with a strong commitment to accuracy and integrity.
• Ability to work independently and collaboratively within a team.
• Proficiency in English and Bahasa Malaysia; additional languages are a plus.
• Proven problem-solving skills and the ability to maintain confidentiality.

About GBG

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

About the team

Loqate, a GBG solution

Helping every business in the world reach every customer in the world. Sounds good, doesn’t it. That’s the vision of GBG’s Location Intelligence business. But what does it really mean?

We help our customers connect with their customers quickly and easily. We do this through world-class data, innovative technology and our team of dedicated and experienced people.

Customers range from the smallest online shops to the biggest global technology companies, and a range of channel partners, with everyone in between. Each customer is as important as the next, ensuring our solutions meet all customers’ needs is vital to our success.

With dedicated offices in the UK, Germany, New York City, KL and Singapore, our business is proven to deliver double-digit growth each year, this will continue to help GBG Loqate become leaders in address data solutions for APAC. In China our team has already attracted some of the regions’ most successful eCommerce brands that export to the rest of the world. 

The role

This is an acquisition sales (hunter) role. The role is in place to deliver our “new logo” business target from primarily from the eCommerce sector in KL and more widely across South East Asia working with businesses operating regional headquarters from KL.

The role is predominantly field based and involves progressing inbound enquiries to conclusion and where required an element of outbound calls/contacts to prospects, leads and opportunities.

What you will do

Role Summary 

• Work with the VP Sales and SDR to research prospects within allocated sectors to create a prospect pipeline
• Manage prospecting process using appropriate sales tools (Linkedin Premium, referrals, personal networks, etc)
• Make appropriate outbound contact (phone/email/social) to move prospect to lead and closure 

Focus Areas

• Pro-actively manage all opportunities within pipeline. Establish working routines to support the time and territory management of the different tasks associated with this.
• Drive opportunities through the pipeline stages to “sold” by using appropriate sales process and plays (phone, email, social, demos, Zoom etc). Handle objections and offer additional/alternative solutions.
• Build and develop customer relationships and maintain communication throughout the sales cycle.
• Identify any revenue shortfalls and ensure these gaps are filled through pro-active activity.
• Gain feedback throughout the sales cycle and share with wider team, marketing and research as appropriate to ensure continuous improvement to the process.
• Cross sell additional products through the process.

What are we looking for

Qualifications & Experience

• Proven experience within a software/technology new business sales role with evidence of meeting / exceeding sales targets
• Experience working with marketing and digital agencies to create referral programs delivering direct revenues.
• Experience of working with the Shopify ecosystem and other APAC based Marketplaces and Site Builders would be advantageous.
• Experience of software legal contracts
• Experience of SaaS software and commercial pricing models highly advantageous
• Experience of address management software highly advantageous
• Technical background would be advantageous
• Experience of working in a fast-paced customer focused environment
• Excellent understanding of managing a sales pipeline, including ability to self-create and close from cold – pipeline management and time management skills
• Excellent oral, written communication and negotiation skills

Person Profile

• A hungry self-starter takes ownership for own performance
• Passionate about professional sales
• Highly ambitious with drive and determination
• Has a competitive nature
• Confident and outgoing with excellent interpersonal skills; a people person who is engaging, communicative and outgoing
• Resourceful with a tenacious approach, able to handle pressure, resilience is crucial
• Always presents a professional image
• Excellent commercial and business acumen
• Able to overcome objections and remain resilient
• Delivers highest standards of performance
• Proven success in contributing within a team environment
• The ability to think and act quickly, particularly under pressure
• Flexibility with reference to working hours and open to travel in the APAC region
• A hungry self-starter takes ownership for own performance
• Passionate about professional sales
• Highly ambitious with drive and determination
• Has a competitive nature
• Confident and outgoing with excellent interpersonal skills; a people person who is engaging, communicative and outgoing
• Resourceful with a tenacious approach, able to handle pressure, resilience is crucial
• Always presents a professional image
• Excellent commercial and business acumen
• Able to overcome objections and remain resilient
• Delivers highest standards of performance
• Proven success in contributing within a team environment
• The ability to think and act quickly, particularly under pressure
• Flexibility with reference to working hours and open to travel in the APAC region
  
  

Behaviours we'd like to see

To find out more

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also check out our career site here.

Why not apply and make life@GBG work for you?

Job Responsibilities:

• Lead and manage the secretarial function of OCI M SDN BHD, ensuring compliance with corporate governance and regulatory requirements.
• Oversee the preparation, drafting, and filing of statutory documents, ensuring timely submissions to relevant authorities.
• Direct the organization and documentation of Board meetings, including agendas, minutes, and follow-up actions to ensure effective governance.
• Provide expert advice to the Board of Directors and senior management on corporate governance practices and regulatory changes.
• Ensure that corporate records are maintained accurately, including registers of shareholders and directors, and manage the company’s statutory books.
• Monitor compliance with company policies and procedures, and recommend improvements to enhance efficiency and effectiveness.
• Coordinate with external regulators, advisors, and service providers to ensure compliance with applicable laws and regulations.
• Develop and deliver training programs on corporate governance and secretarial practices for staff and directors.
• Stay updated on legal and regulatory developments affecting corporate governance to ensure the organization remains compliant.

Job Requirements:

• Bachelor's degree/ Master's degree in Law, Business Administration, or a related discipline; a professional qualification in company secretarial practice (e.g., ICSA) is highly desirable.
• Minimum of 10 years’ experience in corporate secretarial or governance roles, with at least 5 years in a managerial capacity.
• Comprehensive understanding of corporate governance, company law, and regulatory requirements.
• Strong organizational and project management skills with exceptional attention to detail.
• Excellent communication skills, both written and verbal, with proficiency in drafting formal documents.
• Ability to interact effectively with a diverse range of stakeholders, including Board members and regulatory bodies.
• Proficient in using office and secretarial management software; familiarity with corporate governance tools is a plus.
• Fluency in English and Bahasa Malaysia; knowledge of additional languages is an advantage.
• Demonstrated integrity, confidentiality, and professionalism in handling sensitive information.

Job Responsibilities:

• Provide strategic leadership and direction for the Risk, Audit, and Integrity (RAI) department, ensuring alignment with organizational goals and objectives.
• Develop, implement, and maintain a comprehensive risk management framework that identifies, assesses, and mitigates risks at all levels of the organization.
• Oversee the internal audit function, ensuring audits are conducted professionally and effectively, with a focus on improving internal controls and compliance.
• Lead integrity assessments, investigations, and compliance reviews to uphold the highest ethical standards within the organization.
• Prepare and present regular reports on risk management, audit findings, and integrity matters to senior management and the board of directors.
• Foster a risk-aware culture throughout the organization, promoting best practices in risk management and audit processes.
• Collaborate with cross-functional stakeholders to drive continuous improvement initiatives related to risk and audit practices.
• Stay abreast of regulatory changes, industry trends, and best practices impacting risk management, audit, and integrity.
• Manage departmental budgets and resources effectively, ensuring efficient operation and achieving strategic objectives.
• Mentor and develop RAI team members, fostering professional growth and enhancing team capabilities.

Job Requirements:

• Master's degree in Accounting, Finance, Business Administration, or a related field; professional certification is highly advantageous.
• Minimum of 10-15 years of experience in risk management, audit, or compliance roles, with significant experience in a leadership or managerial position.
• Strong knowledge of risk management principles, auditing standards, and regulatory requirements.
• Proven experience in leading teams and managing cross-functional projects effectively.
• Exceptional analytical, strategic thinking, and problem-solving skills.
• Demonstrated ability to communicate effectively with all levels of management and stakeholders, providing insights and guidance.
• Strong leadership qualities with a focus on developing and nurturing talent within the team.
• Excellent organizational skills, with the ability to manage multiple projects and deadlines in a dynamic environment.
• Fluency in English and Bahasa Malaysia is required; proficiency in other languages is a plus.

Job Purpose

The marketing executive responsible to develop and implement marketing strategies to enhance brand visibility, attract foot traffic, support tenants, manage casual mall leasing, and engage customers through various promotional initiatives.

Responsibilities

Casual Mall Leasing:

To assist the team in ensuring that the monthly income target is achieved through profitable rental of promo space, advertising space, pushcart and any other available revenues.

To plan and source for suitable and relevant external parties in all aspects of casual leasing that are in-line with the Mall’s Brand Values.

To plan, source and execute thematic promotion space based on selected Marketing Campaigns.

Event and Campaign:

Assist in planning and executing effective Marketing campaigns in-line with the Company’s marketing objectives and positioning through events and promotions.

Coordinate logistics for events, ensuring they align with marketing objectives and tenant needs.

Strategy Development:

Create and execute comprehensive marketing plans to promote the mall’s brand and events.

Design and implement comprehensive marketing plans to boost brand awareness and attract visitors to the mall.

Collaborate with various stakeholders, including tenants and external agencies, to create effective marketing materials.

Reporting and Evaluation:

Prepare reports on campaign performance, providing insights into areas for improvement.

Use analytics tools to measure the success of marketing initiatives against set objectives.

Others:

Day to day responsibility for all marketing communications for the mall.

Handle additional special projects, tasks, and duties as assigned from time to time.

Assist on marketing administrative work, document systemization, marketing inventories and reports.

• Handle various ad hoc tasks related to marketing initiatives as needed, demonstrating flexibility in responding to immediate needs.

About the role:

As the Customer Support Representative Team Lead, you will oversee the daily operations of the customer support team, ensuring exceptional service delivery to our clients. You will act as a mentor and coach to your team members, driving continuous improvement and upholding the highest standards of customer service. You will handle the day to day administrative activities for your team along with ensuring relevant KPI’s and targets are met.

• Minimum 2 years of experience in a customer support role, with at least 2 years in a supervisory or team lead position.
  
• Strong proficiency in English (both written and spoken) is essential; additional language skills are a plus.
  
• Experience with customer service software and ticketing systems (e.g., Zendesk) is highly desirable.
  
• Excellent communication and interpersonal skills with the ability to engage with customers empathetically, delivering outstanding customer service and a commitment to continuous improvement
  
• Demonstrated ability to lead, motivate, and develop a team.
  
• Ability to deliver in a fast pace ever changing operation
  
• Strong problem-solving skills, attention to detail, and the ability to multitask effectively
  
• Capability to work flexible hours (shifts may range from early morning to evening).

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Generous amount of Annual Leaves
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture