Total 84 job vacancies in U5 Shah Alam

• To conduct testing according to SOP, QA/QC procedures in accordance to ISO/IEC 17025 and meeting turnaround time (TAT).
• To adhere to group HSE safety procedures.
• To establish and review laboratory operating procedures.
• Ensure all quality manual and procedures are appropriately documented and followed.
• Ensuring all results / test reports / certificates are reviewed and issued professionally.
• To review, check and make sure results accuracy of Proficiency Testing Programme or Round Robin prior submitting to the PT organizer.
• Ensure Good Housekeeping and Good Laboratory Practice (GLP) in the laboratory.
• To comply with all Health, Safety and Environmental (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard / risk, near-miss and incident in Crystal system.
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.

• Provide timely human resources services to the internal clients which include liasing with HR Business Partners to ensure services meet required standards and liaison with third party suppliers to ensure the service delivery is in meeting the requirements and expectations of the service centre.
• Ensure the daily activities in the HR Service Centre are comply to the standard work procedures and related legal requirements
• Provide the day-to-day HR service centre processing, including Pre-Onboarding medical and background screening,  Employee ID Administration, Expatriate Administration
• To coordinate necessary documents submission and to perform data entry in portal for Dasar Gaji Progressive application submission
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. As a Sales Advisor, you'll always put customer first, offer assistance, and share your product and fashion knowledge. You'll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment. 

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Support customer purchases and return in the register.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display and merchandise garments to maximise selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack and label merchandise with security tags.

•Support customer purchases and returns in the register.

Key Responsibilities

Guest Experience Leadership

• Oversee all aspects of the Front Office, including reception, reservations, concierge, and guest services, to ensure a warm and efficient welcome.
• Drive excellence in guest experiences by maintaining brand standards and delivering personalized, professional service at all touchpoints.
• Actively resolve guest complaints, inquiries, and requests in a timely manner, ensuring high levels of satisfaction and loyalty.
• Maintain a strong presence in the lobby to engage with guests, address concerns proactively, and provide leadership to the team.

Operational Excellence

• Plan, organize, and monitor daily Front Office operations to ensure smooth processes, from check-in to check-out.
• Coordinate closely with other departments, such as Housekeeping, Engineering, and Food & Beverage, to provide seamless service to guests.
• Implement and maintain effective Front Office policies and procedures to optimize efficiency and adherence to company standards.
• Ensure all systems, reports, and logs are accurately maintained for smooth operations and audit purposes.

Team Leadership & Development

• Lead, motivate, and mentor the Front Office team to deliver excellent service and achieve departmental goals.
• Conduct recruitment, onboarding, training, and regular performance reviews to build a high-performing, professional team.
• Manage team schedules, ensuring optimal staffing and effective labor cost management.
• Foster a positive and collaborative working environment that enhances teamwork and morale.

Financial Management

• Work closely with the Revenue and Sales teams to maximize room revenue through effective inventory management, upselling initiatives, and occupancy optimization.
• Monitor departmental expenses and implement cost-control measures to ensure profitability while maintaining high service standards.
• Prepare and analyze reports, including occupancy forecasts, revenue performance, and key Front Office KPIs.

Technology & Compliance

• Oversee the effective use of hotel systems (PMS) to manage reservations, guest profiles, and billing efficiently.
• Ensure compliance with safety, security, and hotel operational standards.
• Implement and monitor procedures to safeguard guest data and privacy, in line with company policies.

Primary Responsibilities

System Operations & Support

• Ensure the full implementation of IT projects, meeting deadlines and functional specifications.
• Provide day-to-day IT support for operations, troubleshooting end-user system and application issues promptly.
• Manage IT Helpdesk to address and resolve hardware and software issues efficiently.
• Monitor and maintain hotel servers (including backups, email systems, domain management, payroll systems, and business-critical servers).
• Install and configure new equipment, software, and networking solutions, providing necessary training to users.
• Perform preventive maintenance on servers, backup tapes, and ensure sufficient storage housekeeping.

Compliance & Security

• Coordinate with hotel IT teams to ensure compliance with company standards for IT hotel operations.
• Support the Finance Manager to align IT corporate operations with company standards and policies.
• Implement IT procedures and processes to maximize data protection, system security, and user privacy.
• Monitor software licenses, renewals, utilization, and manage reallocation or termination requests.

Vendor & Budget Management

• Work with system integrator vendors to resolve application errors, system enhancements, upgrades, and customization.
• Manage relationships with vendors, overseeing the procurement of hardware, software, and IT services.
• Plan, develop, and implement the IT budget, ensuring cost efficiency by obtaining competitive pricing from suppliers.
• Source, evaluate, and select vendors for IT-related projects and requirements.

Strategic IT Planning

• Perform feasibility studies and provide recommendations for system enhancements and process improvements.
• Ensure the hotel remains updated with the latest IT technologies by attending seminars, conferences, and workshops.
• Support the management team by monitoring system performance and providing insights for system optimization.

Primary Responsibilities

Financial

• Assist in directing, controlling, and coordinating all kitchen activities to ensure efficient and profitable operations.
• Inspect storerooms, refrigerators, and freezers daily to reduce wastage.
• Support cost control by minimizing spoilage, managing portions, and utilizing food surpluses.
• Check the quality and quantity of all food supplies received.
• Suggest cost-saving and environmentally friendly ideas.
• Maximize productivity to ensure payroll cost efficiency.
• Monitor operating costs and implement corrective actions as needed to reduce expenses.

Operational

• Oversee the kitchen outlet in the absence of the Executive Chef, Senior Sous Chef and Sous Chef.
• Ensure all food is prepared and served according to standards set by the Executive Chef.
• Maintain consistency by following standard recipes and presentation guidelines.
• Ensure all kitchen equipment, machines, and utensils are clean and in working condition.
• Uphold sanitation and hygiene standards, preventing any contamination.
• Ensure a safe working environment to prevent accidents.
• Maintain smooth communication across all kitchen levels.
• Foster good relationships with all departments to avoid operational friction.

Employee Handling

• Maximize personal and team productivity while maintaining morale and discipline.
• Motivate and develop team members through strong leadership and teamwork.
• Ensure team members adhere to grooming standards and uniform guidelines.
• Report any accidents or health and safety hazards to the Sous Chef/Senior Sous Chef/Executive Chef.
• Participate in daily chef briefings and meetings.

Administration

• Maintain records of events, activities, and promotions as directed by the Executive Chef.
• Submit maintenance requests and follow up on completion.

Key Responsibilities:

• Provide administrative support to the sales team, including generating contracts and handling inquiries within defined timelines.
• Monitor and manage team communications effectively.
• Prepare and send contracts, ensuring progress and follow-ups with clients.
• Support the team by creating opportunities for sales and resolving contract-related queries.
• Assist in ensuring compliance with departmental standards, KPIs, and deadlines.
• Contribute to process improvement by preparing helpful resources and reports.
• Manage leads and cancellations to maintain a seamless sales process.

Job Description

PRIMARY RESPONSIBILITES

Issuance of invoice based on Order to Bill (O2B) process standard policies and best practices in line with SGS customer and contract requirements.

SPECIFIC RESPONSIBILITES

• Compiles, computes and records billing, statistical data, and other numerical data for billing purposes.
• Ensure all sales orders are opened in a timely manner.
• Complies with Internal Control System throughout the billing process.
• Assist, coordinate and cooperate with business to ensure the quality and timing of invoicing.
• Operate 3rd Party customer web portals.
• Receive, analyze and issue credit note request in line with the approval process.
• Sending, archiving and following up of invoices.
• Monitor open sales orders daily.
• Perform daily duties as outlined by the Billing Manager.
• Assist in month end closing and internal/ external audit requirements, providing all required documentation.
• Make continuous improvement and innovation through investigation and recommendations to designated supervisor.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management