Total 241 job vacancies in petaling jaya

Summary of Senior Account Executive – Income Auditor (IA), General Cashier (GC), Payable (AP), General Ledger (GL)

To ensure proper and correct posting and mapping in AR / AP / Inventory / Revenue / Receipt / GL modules and others related in system both manually and software. 

To ensure all revenue and expenses are taken up and booked accurately into accounting system and monthly management reports are produced in timely manner as required by the holding company.

To ensure all accounting entries are appropriately performed with accordance to Malaysia Accounting Standard and are in line with Hotel Policies and Standard.

To directly assist Financial Controller in day-to-day Finance & Accounting operations, accounting matters, audit and other Finance administrative tasks as and when it is required.

Duties and Responsibilities :

a) Income Auditor

1. To coordinate the daily functions of Night Audit and Income Audit are performed with accordance to Hotel Accounting Standard and Company’s policies.
2. Reconcile all other Miscellaneous Income in PMS and prepare itemized listing for each income for tax purposes.
3. Input all income and payment into Daily Revenue Report and to tally with Guest Ledger, Deposit Ledger and AR Ledger movement.
4. Prepare daily revenue report complete with statistic of Room and F&B. Distribute to department head timely basis.
5. Prepare daily revenue journal, ensuring that revenues have been classified to the correct general ledger code and import by GL on daily basis into Q3 Financial System.
6. Review Rate Variance Report and notify Financial Controller on any unauthorized discrepancy.
7. Review and audit Room Discrepancy Report (Maid Room Checklist against Front Office system room status).
8. Conduct physical spot check on ‘000’ and ‘0S’ Room on timely manner or as assigned by Financial Controller.

b) General Cashier

1. Monitor compliance with hotel policies for House Banks, Daily Banking of Cash and Foreign Exchange Policies (if any).
2. Collect daily cashier envelopes from drop safe in presence of a witness each morning. Open and count contents of each envelope in presence of a witness and record cash totals on general cashier report. Ensure witness signature is obtained.
3. Conduct bank trip to deposit daily cash collection into respective bank account in presence of at least one witness via Hotel registered vehicle or any mean of transportation as approved by Financial Controller.
4. Prepare daily General Cashier report and forward to Financial Controller for review.
5. Responsible in posting Bank In Slip for cash collection and clearing the Cash Clearance Ledger.
6. Responsible in updating Cash Receipt in Bank Reconciliation Statement.
7. Process Petty cash and as required and reconcile weekly.
8. Reimburse approved petty cash claims to departments on a timely basis and submit Cashier float reimbursement cheque request to AP Shared Service when the amount fall to minimum PAR of RM1,000.00 (One Thousand).
9. Compile cashier overage/shortage report and ensure report is routed to department head for review then submit to Financial Controller at end of each month for review. Investigate any individually significant variances on a timely basis and report any unexplained variances to the Financial Controller.
10. Ensure General Cashier float is counted with an independent witness at least once per month and to conduct surprise float check at all outlets.
11. Ensure all house floats are supported by current, fully completed and approved house bank contracts and recipient fully understands contract per hotel policy.
12. Ensure house float is returned by any terminating employees. After float has been returned, cancel float contract and send a copy to Human Resources, retaining the original for your records.
13. To maintain the safety of GC Safe Deposit Box and Drop In Safety Box keys and passwords at all time.
14. To maintain sufficient small notes for operation use.

c) Accounting General

1. Prepare and post journal vouchers of all accrual expenses.
2. Perform reconciliation on accrual accounts and to tally with General Ledger and update in reconciliation schedule at month end.
3. Perform Bank Reconciliation and ensure the Cash Book in General Ledger is tally with Bank Statement on 30th or 31st monthly.
4. Undertake any other tasks as requested by the Financial Controller from time to time.
5. Bring to the attention of the Financial Controller any matter requiring attention.
6. To co-ordinate with all Head of Departments on monthly reports for account closing purposes and ensure reports are received on timely manner (eg. Utility, Inventory, Kitchen Inter-Transfer, Store Issue etc)
7. To validate and verify the Verification & Approval Form (VAF) before Account Assistant sending out via HelloSign.
8. To co-ordinate with Account Assistant and Account Officer that all balance sheet reconciliations are performed on timely manner.
9. To co-ordinate with Account Assistant and Account Officer that all monthly journals, accruals and prepayment are accounted for.
10. To co-ordinate with Account Assistant that all payment obligations are remitted on timely manner

a) Rental – before 7th monthly (current month)

b) Contract Labour – before 7th monthly (last month)

c) Statutory/Taxes – minimum 2 (two) weeks prior to its due date.

d) All contracted services – first week monthly

d) Finance General

1. To periodically update Contract / Licence / Insurance Listing and ensure they are renewed before expiry date.
2. To ensure tax return form are submitted on timely manner.
3. To ensure Budget are posted into Q3 Financial before opening new fiscal period in Q3F.
4. To co-ordinate with all Finance and Accounting team members during the audit period and ensure all documentations are in place.
5. To assist Financial Controller on audit inquiries.
6. Maintain an effective filing system for all accounting documents (journals, receipts, revenue and sales transaction slips and invoices, stock card, cheque register, payment voucher, fixed asset invoices and register, etc) for future reference and to safe-keep for at least 7 (seven) years for Custom Audit.
7. Maintain an effective filing system for all Contracts/Licences /Taxes /Insurance
8. To provide and maintain all Hotel Contracts / Maintenance Agreement / Deposits records with Suppliers / Contractors
9. Bring to the attention of the Financial Controller any matter requiring attention.
10. To take charge and represent Financial Controller in Accounting & Finance matters during his/her absence.

Job Requirement :

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Finance / Accountancy / Banking, Hospitality / Tourism / Hotel Management, Business Studies / Administration / Management
• Preferably at least 3 years of related working experience.
• Preferably Executives (Hotel) specializing in Accounting / Auditing or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 Full-time positions available

Scope of Responsibilities

1. Accounts and Financial Reports, Fixed Assets, Budget, Policies and Procedures, Audit and etc.
2. Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

Key Task

1. Accounts and Financial Reports

• To maintain full sets of accounts in compliance to generally accepted accounting standards.
• Ensure completeness, timeliness and accuracy of financial statements and management reports and etc.
• Check and review chart of accounts, coding and proper entries of data.
• Assist in drafting, adherence, revision and update of policies and procedures for Group Finance.

2. Fixed Assets

• Ensure timely update of fixed assets register and completeness of fixed assets records.
• Ensure correctness and appropriateness of depreciation policies and computation.
• Periodic fixed assets physical count, review existence of assets and internal controls to ensure proper safeguards of assets.
• Identify and remind internal control to safeguard assets.

3. Budget

• Monitoring of actual result and capital expenditure requisitions against budget.
• Assist in preparation, checking, revision and compilation of budget.
• Prepare other ad-hoc analysis or projections as required by immediate superior/HOD.

4. Audit

• Ensure timely preparation of year end accounts for audit.
• Co-ordinate on audit schedules, debtors / creditors circulation and etc.
• Preparation of schedules and other liaisons with auditors.

5. Policy, Process and Procedures

• Ensure compliance to existing policy and procedures as well as Quality Standards.
• Actively review and identify process bottleneck and recommend for improvement including automation of processes
• Lead in inter-department liaisons in developing process and procedures and documentation of those policies and procedures.

6. To act as additional back up for CIT.

7. To act as relief for other executives or subordinates’ work.

8. Undertake other duties as directed by the Head of Group Finance.

Job Requirements

• Qualification :          Diploma in Accountancy or equivalent.
• Experience   :          Minimum 3 years related working experience.
• Specific skills/ abilities   :          

 i)  Leadership, supervisory and communication skills

ii)  Effective planning and tasks and time management skill

iii) Report writing and multi-tasking

iv) Computer (Advance Excel, Words and Powerpoint)

• Personal qualities         :           

i)  Leadership, positive attitude and honesty

ii) Initiative and committed to work

iii) Ability to work independently as well as in a team

iv) Effective and efficient worker

v) Ability to work under pressure

Job Level     :   Non-Executive 

FAEDAH YANG DITAWARKAN

•  Cuti Tahunan, Cuti Sakit dan hospitalisasi, Cuti penjagaan keluarga, Cuti Eshan dan Cuti Peperiksaan
• Elaun syif, dobi, insentif kedatangan & khidmat pelanggan
• Insuran Kemalangan diri dan kemudahan perubatan untuk pekerja dan tanggungan (rawatan pesakit luar, kemasukan ke hospital dan bersalin).
• Pakaian seragam
• Bantuan Pendidikan Pekerja
• Bantuan Kewangan Pengajian Tinggi untuk anak-anak pekerja
• Anugerah kecemerlangan Pendidikan anak-anak pekerja

KELAYAKAN

•  Warganegara Malaysia
• Berumur tidak kurang dari 21 tahun hingga 40 tahun
• Minimum SPM/SPMV
• Boleh bekerja dalam 3 syif dan pendengaran yang baik
• Memiliki disiplin dan integriti yang tinggi
• Boleh bekerjasama di dalam satu pasukan serta mempunyai inisiatif untuk belajar

FAEDAH YANG DITAWARKAN

•  Cuti Tahunan, Cuti Sakit dan hospitalisasi, Cuti penjagaan keluarga, Cuti Eshan dan Cuti Peperiksaan
• Elaun syif, dobi, insentif kedatangan & khidmat pelanggan
• Insuran Kemalangan diri dan kemudahan perubatan untuk pekerja dan tanggungan (rawatan pesakit luar, kemasukan ke hospital dan bersalin).
• Pakaian seragam
• Bantuan Pendidikan Pekerja
• Bantuan Kewangan Pengajian Tinggi untuk anak-anak pekerja
• Anugerah kecemerlangan Pendidikan anak-anak pekerja

KELAYAKAN

•  Warganegara Malaysia
• Berumur tidak kurang dari 21 tahun hingga 40 tahun
• Minimum SPM/SPMV
• Boleh bekerja dalam 3 syif dan pendengaran yang baik
• Memiliki disiplin dan integriti yang tinggi
• Boleh bekerjasama di dalam satu pasukan serta mempunyai inisiatif untuk belajar

Job Brief:

We are seeking a detailed-oriented and reliable Part-Time to join our team at Puncak Alam. As a Part-Time you will play a crucial role in maintaining organized and efficient administrative processes.

Job Responsibilities:

• Organize and maintain physical and digital files
• Ensure proper labeling and categorization of documents
• Assist in photocopying and maintaining copies of important documents
• Support basis bookkeeping task such as recording expenses and transactions
• Conduct routine inspection of the site to ensure cleanliness and orderliness
• Assist in preparing access card for owners

Job Requirements:

• Minimum high school, certificates, diploma or equivalent
• Previous clerical or administrative experience is a plus
• Basic knowledge of building systems, including HVAC, plumbing, electrical, and security.
• Proficiency in using common hand tools and basic maintenance equipment.
• Strong organizational skills for filing and documentation tasks
• Attention to detail for accurate bookkeeping and record-keeping.

Key Responsibilities:

Utility Payment Processing:

• Ensure all utility payments are processed on time to avoid service disruptions.
• Maintain accurate and up-to-date records of payments in the master list.

Tracking and Reporting:

• Monitor and update the master list with utility payment details and other administrative data.
• Ensure timely and accurate reporting of administrative tasks.

Letter Management System (LMS) Administration:

• Manage and maintain the Letter Management System to ensure efficient document handling.

Provision Management:

• Oversee the procurement and distribution of office supplies, including stationery, paper, and pantry provisions.

Title Documentation Management:

• Assist in maintaining and updating the Title Documentation Management System.
• Ensure accurate filing and retrieval of title-related documents.

Data Management:

• Work with Microsoft Office tools to manage master lists and multiple datasheets.
• Maintain high accuracy when handling large volumes of data.

Telco Management (Advantageous):

• Handle telecommunications-related tasks if required, including liaising with service providers and resolving issues.

General Administrative Support:

• Provide assistance to the Admin Manager in day-to-day administrative operations.
• Perform other tasks as assigned to ensure the smooth functioning of the department.

Key Requirements:

• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Strong organizational and time-management skills to handle master lists and multiple datasheets efficiently.
• Experience with utility payment processing, LMS, and document management systems.
• Prior experience in Telco management is a plus.
• Detail-oriented with excellent problem-solving skills.
• Ability to work independently and as part of a team to meet deadlines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop, test, integrate and maintain test scripts using Python to validate WD eHDD firmware and hardware features to ensure WD product meets the quality specifications using best practices like unit test, CI and Agile methodologies. 
• Collaborate with cross-functional teams to discern, strategize, and synchronize creative methods for testing firmware functionality.
• Customize test suites to align with evolving customer and firmware requirements, as well as future architectural demands.
• Contribute to failure analysis efforts aimed at enhancing firmware quality robustness.
• Collaborate on the development and refinement of internal processes to enhance overall efficiency and performance.
• Participate in Scrum & Agile processes to strategically plan, execute, and coordinate the team's activities.
• Deliver cutting-edge storage products with SAS, SATA, PCIE interfaces. 

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

Primary Tasks 

• Data collection as well as the merging of datasets from various excel files or Google Sheets
• Ensuring the integrity of the data/information in MS Excel files by making sure there are no errors or mistakes in them

Other tasks for applicants who like more complex work:

• Conducting business research on selected topics of interests which can be related to any other field like economics, finance, marketing, social media, human resource, psychology, law and etc. depending on your major or specialization
• Analysing the data for your research and determining how the findings can affect any aspects of our operations (Ex. Marketing, Sales, Human Resource Management, etc)
• Helping us come up with design concepts or prototype designs for our website and mobile App using Adobe XD OR marketing or social media posts and banners with tools like Canva if you like to be creative
• Working with employees from other departments such as Finance, Graphics design, IT, Psychology, etc to work on specific tasks if needed
• Clearly and openly, communicating problems and solutions via Skype with the Managing Director

• To come up with fully-thought out marketing/ advertising ideas that can be implemented from start to finish 
• To analyze and report on target audience insights, consumer trends, market analysis and marketing best practices to help build the best strategies possible
• Discussing and consolidating the data and findings you have to back up your marketing ideas with the managing director or business executive.
• Ensuring that the marketing plans and strategies appeal to the target audience members
• To design or create marketing materials such as videos, articles, banners, posters, emails and etc
• Developing creative briefs that detail how we meet objectives for all advertising and public-facing communications including print, social media, digital marketing, video assets and etc. 
• Researching and documenting the best ways to gather customer and market insights to determine what outreach strategies are needed to increase customer conversions if the Ad idea has been launched 
• Documenting how we track the impact and effectiveness of the current marketing plans put in place, analyzing them as well as finding ways to improve or optimize them accordingly
• Administrative work if needed: Collecting and checking the accuracy of data in Excel or Google Sheets

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

• Administrative work on Ms Excel files or research work on MS Word
• Conducting research that is pertinent to understanding either the users of our platform or job applicants
• Planning and as well as designing tools that would be used to help our users understand themselves like with personality tests or processes that would help facilitate the users’ ability to find, enrol or to apply opportunities more easily (Like for learning and job opportunities)
• Working with graphics designers or coming up with your own website or mobile app page concept things such as psychology tests, career tests on Adobe XD
• If needed: To help run or be a part of induction programs or training programs for new employees to help them integrate into the company culture better
• If needed: Human resource functions such as interviewing and testing applicants

Financial Closing

• Perform monthly and yearly financial closing – to ensure all information are proper recorded.
• Perform Balance Sheet reconciliation on monthly basis – to ensure the accuracy and properly classified of transactions.
• Responsible for recharges to and from intercompany.

Account Payables

• Ensure that expenses allocation to business unit and complied with Company Policies and Local regulation.
• Payment process – assembling and verifying the accuracy as well as the completeness of supporting documents of Suppliers’ Invoice with Purchase Order and Delivery Order in procurement system, prepare Payment Vouchers in accounting system and perform payment in the bank electronic payment system on a timely manner to avoid any late payment charge.
• To be the contact point for the vendors on day-to-day financial related issues including reconciliation of the vendors’ ledgers.
• Procurement analysis – to ensure purchases are in accordance to procurement policies and follow up on status of goods received and invoice from vendors.

Contract Management

• Contract management – to ensure compliance with procurement policies.

Others

• Continually update SOPs, check and balance actions, identify and drive accounting and finance process efficiencies and improvements.
• Assist in handling cash flow management, audit and tax matters and liaise with relevant authorities and bodies.
• Involvement and support in projects including accounting related system upgrade or customization, procurement and yearly sub-actions.
• Any ad-hoc duties as and when required.

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

Role Summary

We are seeking an exceptionally skilled and highly trustworthy Personal Accountant to support the Chairman in managing complex financial operations, personal assets, and confidential financial matters. The ideal candidate will bring strategic insight, precision, and professionalism to oversee all financial aspects related to the Chairman’s personal and business interests. This role requires impeccable discretion, excellent analytical capabilities, and the ability to thrive in a fast-paced, high-stakes environment.

• Manage and oversee the Chairman’s personal and business financial accounts, including income, expenses, assets, liabilities, and investments.
• Reconcile accounts, monitor cash flow, and provide real-time financial updates.
• Maintain accurate financial records and prepare statements and reports to provide a clear overview of financial health.
• Monitor portfolio performance and make adjustments as needed to optimize returns
• Conduct research and analysis to identify investment opportunities and evaluate potential risks
• Prepare up-to-date reports of market trends, economic indicators, and investment products
• Analyze data and summarise risks, and opportunities delivering strategic recommendations on financial planning and wealth optimization.
• Develop and manage budgets, ensuring alignment with short- and long-term goals.
• Ensure compliance with tax regulations through timely filings and proactive planning.
• Track and evaluate investment performance while staying updated on market trends to identify opportunities for portfolio growth and diversification.
• Safeguard sensitive financial data and ensure compliance with legal and regulatory requirements.
• Liaise with external advisors (auditors, tax consultants, legal counsel, financial institutions) for effective financial management.
• Manage workflows related to real estate, travel, philanthropy, and other personal interests, coordinating with stakeholders, vendors, and service providers.
  

Qualifications and Experience

• Bachelor’s degree in Accounting, Finance, or a closely related field.
• A professional certification such as CPA, ACCA, CFA, or equivalent is mandatory.

• At least 5–8 years of experience in financial management, including experience working with high-net-worth individuals (HNWI) or ultra-high-net-worth individuals (UHNWI).
• Proven expertise in managing personal accounts, wealth portfolios, and multi-jurisdictional tax planning.
• Strong familiarity with investments, asset management, and risk analysis.

Technical Skills

• Advanced proficiency in accounting software and financial modeling tools (e.g., Excel, Power BI).
• Comprehensive knowledge of tax regulations, estate planning, and wealth management strategies.
• Deep understanding of global financial markets and asset diversification is an added advantage. 

Personal Attributes

• Absolute integrity, discretion, and a commitment to confidentiality.
• Strategic thinker with strong attention to detail and problem-solving skills.
• Exceptional communication and interpersonal skills, capable of managing complex relationships and providing clear financial advice.
• Ability to work under pressure, manage competing priorities, and deliver results on time.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

The Head of Operations will play a critical role in overseeing and optimizing the operational functions of BJAK. Reporting directly to the CEO, the successful candidate will be responsible for developing and implementing strategies to enhance efficiency, productivity, and profitability across all operational areas. This individual will lead a talented team and collaborate closely with key stakeholders to ensure the seamless execution of business operations.

Responsibilities:

• Develop and execute operational strategies aligned with the company's overall objectives and growth plans.
• Oversee day-to-day operations, including but not limited to production, supply chain management, quality assurance, and logistics.
• Lead and mentor a high-performing operations team, providing guidance, support, and development opportunities.
• Implement best practices and continuous improvement initiatives to optimize processes, reduce costs, and enhance operational efficiency.
• Collaborate with cross-functional teams to drive alignment and ensure operational excellence across the organization.
• Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.
• Establish and maintain strong vendor and partner relationships to support operational needs and drive business success.
• Stay abreast of industry trends, market dynamics, and regulatory requirements to inform strategic decision-making and mitigate risks.

• Bachelor's degree in Business Administration, Operations Management, or a related field; MBA or advanced degree preferred.
• Years of progressive experience in operations management, with a proven track record of success in a leadership role.
• Strong leadership and people management skills, with the ability to inspire, motivate, and develop a high-performing team.
• Demonstrated expertise in strategic planning, process optimization, and change management.
• Excellent analytical skills and a data-driven approach to decision-making.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
• Proven ability to drive results in a fast-paced, dynamic environment while maintaining a focus on quality and customer satisfaction.

• Fast moving, challenging and unique business problems
• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working hours & arrangement, Casual work attire

• Lead the Operations & Maintenance (O&M) aspects of the Interconnection Facility (IF) for Utility-Scale Solar projects.
• Design and implement an effective maintenance plan on medium and high voltage systems as well as related power quality/telecontrol/telemetering/ICT system.
• Present O&M perspective in reviewing relay protection scheme and control design during construction and operation phase.
• Serve as an expert on transmission-related market design and regulatory issues, monitor key developments, and provide recommendations in these areas.
• Setup and lead a technical team consist of engineer and chargeman to respond to electrical breakdown at Interconnection Facility (IF) while ensuring compliance on Service Level Agreement.
• Communicate effectively with authorities, engineering consultants, competent persons, contractors, vendors and clients during projects phase and service warranty period.
• Develop maintenance procedures related to 6.6kV up to 132kV equipment while ensuring compliance with Health, Safety, and Environment legislation.
• Review project technical information and installation quality prior to Defect Liability Period and service warranty.
• Verify all the maintenance outcomes performed by technicians and contractors. Ensure that the countermeasures applied are in accordance with the standards, procedures and specifications allowed.
• Gather information on design failure, installations quality, or materials quality issue, and provide constructive feedback to Project Management team for future improvements.

• Possess at least 7 years of working experience in the development or operation of Interconnection Facility (IF) up to 132kV.
• Possess a Bachelor's Degree in Electrical Engineering or equivalent, or
• Certified competent person by Suruhanjaya Tenaga in 33kV or 132kV discipline.
• Expert in protection co-ordination studies and configuration of major relay brands approved for by TNB for Utility-Scale Solar Interconnection Facility.
• Experience with commissioning SAT/FAT activities including secondary injection test.
• Experience in secondary and primary designs of medium and high voltage equipment, including protection, metering, automation, power quality, and ICT.
• Excellent analytical, problem solving and decision-making skills.
• Customer oriented, independent, and good interpersonal skills.
• Good in communication, and excellent verbal and written in Bahasa Malaysia and English.
• Able to work on weekend and public holiday if required.
• Possess valid driving license D, and able to travel to remote areas.

Responsibilities

• Customer service and relations is the primary contact for shoppers as soon as they step into the mall
• Handles all customers enquiries/complaints and passing them on to the appropriate department.
• Knowledgeable of mall’s services, facilities, stores / locations, promotional activities.
• Taking information from customers (eg. Filling up the log book for complaints, lost & found etc) and entering it in a database (where available)
• Making sure that the customer's experience is a positive one.
• Establish and maintain good relations with Retailers as well as entertain any complaints and passing them to the relevant departments
• Information dissemination to relevant departments on complaints and monitoring/follow-up of response/resolution of problems by departments.
• Facilitating customers with special needs.
• Assist Marketing & Leasing Department on promotions/events/launches/functions etc.
• Assist Marketing & Leasing Department and monitor promotions/events set-up and dismantling
• Assist Marketing & Leasing Department on conducting interviews with shoppers
• Assist Management to distribute circulars to tenants
• To carry out other duties and responsibilities which may be assigned by the superior from time to time.

Requirements

• Minimum SPM and preferably with related Diploma in Business/ Economics/ Communication/ Marketing or equivalent
• Minimum two (2) years’ experience in related field or Customer Service
• Good communication skills in English and Bahasa Malaysia
• Computer literate and proficient in Microsoft Office
• Ability to work under pressure and meet deadlines.
• Able to work on shifts, weekends and during night or early morning set-up for promotion space vendors, event organizers and VMD work (as and when required)
• Applicants must be willing to work in M3 Mall

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner. This role will support Taiwan market, therefore Traditional Chinese is mandatory. 

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

About the job

IKEA Malaysia is seeking a passionate Human Resource Manager who play a pivotal role in translating Ikano Retail’s global people strategy into actionable plans that drive business success and elevate the co-worker experience, working closely with the Retail Manager to ensure that HR strategies are effectively implemented and aligned with business priorities, collaborate with Store HR Managers to drive impactful people initiatives across IKEA Malaysia stores, ensuring alignment with the overall strategy while adapting to local needs.

Your assignment

• Develop and implement a forward-looking Country People Strategy that aligns with business goals, drives organizational transformation, and ensures market leadership.
• Work closely with the global HR team to design and implement strategic initiatives across key areas, including Rewards & Benefits, Talent & Organizational Development and Co-worker Experience.
• Drive the HR agenda for IKEA Malaysia stores in close collaboration with Store HR Managers, ensuring the seamless execution of the people cycle, HR initiatives, and action plans.
• Collaborate with cross-functional teams to integrate HR strategies into broader business operations, ensuring alignment and synergy in achieving business objectives.
• Establish and maintain a compelling EVP that positions IKEA as the employer of choice in Malaysia’s retail market, ensuring our brand resonates with top talent.
• Lead the design and implementation of innovative talent strategies.
• Build and sustain a high-performance culture through a strong performance management framework and learning and development programs.
• Ensure compliance with Malaysian labor laws, Ikano Retail policies, and HR standards.
• Lead the charge on Diversity, Equity, and Inclusion (DEI), embedding these principles across all people and business operations.
• Contribute to the development of the HR team by sharing innovative HR practices and insights gained from the Malaysian market, strengthening the organization’s collective knowledge.
• Serve as a trusted advisor and strategic partner to the Retail Manager, IKEA Malaysia, and the Malaysia Management Team, providing insights and recommendations that drive business success.
• Lead change management initiatives to ensure smooth transitions during restructuring, market expansions, or operational changes.
• Utilize HR technology and data analytics to optimize decision-making, improve workforce efficiency, and measure the success of HR initiatives.

This position will be responsible for delighting clients around Asia Pacific through delivering retail measurement insights and analysis.

Main responsibilities include:

• Delight client stakeholders through retail measurement and consumer panel insights for a regional headquarter of a global client
• To help drive positive Net Promoter Score across the APAC region and HQ for the client
• Partner with the local NIQ market teams to elevate the customer engagement
• Contribute to regional industry and strategic thought leadership
• Collaborate on transforming the client experience with more efficiency of insights through Discover and embracing the NielsenIQ Service Model
• Support Account Development to identify revenue leads to help drive further growth

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing Calendar deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth. 

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations. 

• Assist sales representatives in updating decks with NIQ branding, ensuring all content is polished and client-ready. 

• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency. 

• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies. 

• Lead digital sales campaigns using Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator to drive lead generation and opportunity development. 

• Handle invoicing and contract renewals, ensuring timely and accurate billing processes. 

• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with Operations and sales representatives on pending tasks. 

 A Little Bit About You

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment. 

To take responsibility as part of the goods flow team for the completion of the replenishment process in the most efficient, commercial and safe way possible before the store opens. In addition, secure the goods flow operations necessary for preparing/picking orders for customers.

• Contribute to the highest goods availability for customers by the correct and on-time execution of the store goods flow tasks.
• Perform effectively the store goods flow operation and administrative tasks.
• Work according to inventory and administrative guidelines to maintain the data integrity of the inventory in order to maximise product availability for customers.
• Commit to all IKEA health, safety and security rules and requirements, and actively help colleagues to prevent any incidents involving co-workers, customers, equipment and building.
• Contribute to optimised goods flow operations in the store.
• Be available to support colleagues in the department and other areas of the store when required.

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner