Total 18 Contract job vacancies

Responsibilities:

Bank tellers deal most frequently with customers of the bank. They promote the banks products and services, and provide information about the customers personal accounts and related transfers, deposits, savings etc. They order bank cards and checks for the customers, receive and balance cash and checks and ensure compliance with internal policies. They work on client accounts, deal with payments and manage the use of vaults and safe deposit boxes

Requirements:

• Malaysian only
• Minimum - Recognized Diploma in Banking / Business Studies / Accounting / Economics / Public Administration or equivalent with CGPA at least 2.75 & above.
• Excellent writing & interpersonal communication skills.
• Good in Microsoft Office applications ie. MS Word / Excel / Powerpoint
• Great attention to detail.

Note:

1) Please be informed that only successful applicants will be contacted

2) Fresh Graduates are encouraged to apply.

Perks & Benefits

• Commission and bonus
• Medical insurance
• Personal development opportunities
• Paid training and development

職位說明；

• 及時、準確、專業地處理所有銷售文件、客戶查詢和請求。
• 作為一個團隊工作，支援銷售營運和庫存管理。
• 向客戶發出報價單和發票。
• 維護與現有客戶的關係並開發新業務。
• 保持店內良好的產品陳列、清潔和整潔。
• 參加產品培訓，不斷學習最新產品資訊。
• 回饋最新的客戶趨勢並向管理層提出銷售想法。
• 及時、專業地跟進客戶訂單。
• 為所有現有和潛在客戶提供卓越的客戶服務。
• 清楚地向客戶解釋和教育客戶產品的功能和優點，同時制定最佳的產品提案或解決方案以適應客戶的預算和生活方式。
• 與同事和管理層密切合作以實現銷售目標。
• 按計畫參加路演。

職位要求：-

• 候選人必須至少擁有小學/中學/SPM/“O”水準；任何領域的文憑/高級/高級/研究生文憑。
• 鼓勵有或沒有經驗的應屆畢業生申請。
• 年輕而精力充沛的人可以長時間工作。
• 所需語言：英語、國語、馬來語。
• 所需技能：優秀的人際溝通能力和基本的電腦技能。
• 必須能夠在周末工作。
• 每週工作 6 天。 OT 可索賠。
• 擁有自己的交通工具，可以在巴生谷地區出發。
• 職缺地點：Jalan Klang Lama, Central I-City, Taman Sri Muda, Setapak Centre, Tropicana Gardens Mall, 3 Damansara, Puchong, Putrajaya - 請註明申請地點。
• 熱衷於在展覽或路演期間全力支持銷售角色的候選人可以申請「銷售遊騎兵」職位。

津貼和福利

• 佣金和獎金
• 中心位置
• 彈性的工作時間
• 團體人身意外險
• 牙科保險
• 視力保險

Key Responsibilities:

* Respond to customer inquiries on Shopee, Lazada, WhatsApp, and Email in a professional and timely manner.

* Resolve customer issues and complaints efficiently and effectively.

* Provide detailed product information and assist customers with their purchases.

* Maintain a high level of product knowledge to provide accurate information to customers.

* Document and track customer interactions and issues using the company’s CRM system.

* Collaborate with other departments to resolve complex customer issues.

* Identify and escalate priority issues to the appropriate channels.

* Continuously improve customer service skills and knowledge through training and feedback.

* Previous experience in a customer service role, preferably in an e-commerce or retail environment.

* Ability to handle multiple customer inquiries simultaneously across different platforms.

* Ability to work well in a team environment and collaborate with colleagues.

* Experience with e-commerce platforms like Shopee and Lazada.

* Proficiency in multiple languages.

* Previous experience working in an electrical store or with electrical products is a plus.

Perks & Benefits

• EPF, SOCSO, EIS
• Annual Leave
• Staff Purchase
• Interest Clubs
• Personal development opportunities

We regret only shortlisted candidates will be notified.

主要職責：

* 專業、及時回覆客戶在 Shopee、Lazada、WhatsApp 和電子郵件上的詢問。

* 有效率、有效地解決客戶問題和投訴。

* 提供詳細的產品資訊並協助顧客購買。

* 維持高水準的產品知識，為客戶提供準確的資訊。

* 使用公司的 CRM 系統記錄和追蹤客戶互動和問題。

* 與其他部門合作解決複雜的客戶問題。

* 確定優先問題並回報給適當的管道。

* 透過培訓和回饋不斷提升客戶服務技能和知識。

* 具有客戶服務經驗，最好是在電子商務或零售環境中。

* 能夠在不同平台同時處理多個客戶查詢。

* 能夠在團隊環境中良好工作並與同事協作。

* 有 Shopee 和 Lazada 等電子商務平台的經驗。

* 精通多種語言。

* 有在電器店或電器產品工作經驗者佳。

津貼和福利

• EPF、SOCSO、EIS
• 年假
• 員工採購
• 興趣俱樂部
• 個人發展機會

我們遺憾的是，只有入圍候選人才會收到通知。

Key Responsibilities

QUALITY PROCESS AND PRODUCTION:

1. Perform Check QC Card at Terminal QC Check point.
2. Maintains quality standards by approving in-process production, and finished products recording quality results.
3. Monitor in-processed products in production area.
4. Maintaining QC Equipment - Personalization Validation Tools (Barnes)

REPORT AND DOCUMENTATION:

1. Fulfill in Process Quality Check (IPQC) at Lot Traveler and keep update and maintaining company documentation.
2. Report all issue/problem occur to QA Executive to ensure immediate action will take. 

BRIEF/TRAINING/COUNSELING:

1. To ensure that employees working in production are aware of quality requirements.
2. To make production employees responsible for managing their own quality standards.
3. Promote a culture of quality.
4. Training and guiding staff to improved processes.

Requirements

• Experience as a Quality Control Operator is a plus.
• Experience in a manufacturing environment is a plus.
• Ability to read, write and follow instructions from manuals and supervisor.
• ICT literacy to deal with various technologies and programmes and intermediate computer knowledge and usage in MS Office (Word, Excel, PowerPoint)/ Barnes Tools.
• Attention to detail to ensure high levels of quality.
• Ability to communicate clearly and persuasively with your team, managers and clients.
• Ability to work under pressure and motivate others to meet tight deadlines.
• Ability to work in a logical, systematic manner.
• A fast learner and must have self-initiative to learn.
• Able to work extended hours and weekends.
• Able to follow strict SOPs and instruction from supervisor/management team.

Perks & Benefits

• Casual dress code
• Medical insurance

Responsibilities:

• Scheduling and dispatching of documents and parcels as and when required.
• Provide support to team members.
• Assist in ad-hoc duties as and when assigned.

Requirements:

• Candidate must possess at least a SPM Certificate.
• Possess own motorbike with valid Class D & B2 driving licenses.
• Good organization skills, planning skills, and communication skills.
• Able to speak and write in Bahasa Malaysia and English.
• Possess a positive working attitude and desire to grow and learn.
• Multitasking, quick learner, and able to work independently.
• At least 1 year of working experience in the related field.
• Have a good physical and health record and no criminal record.
• Applicants must be local Malaysian Citizens.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Medical insurance

Key Responsibilities

• Shall carry out all instruction given by Printer Security Printing and perform their duties to a satisfactory standard at all times.
• To operate Komori LS629, Heidelberg SM52-5+L,Heidelberg SM52-2NP & KBA Mini Orloff III assigned by Printer Security Printing.
• To be fully responsible on machine preventive maintenance, fixture and tolls to be well taken care of, and ensure machine in good running condition, clean and safe for operation.
• Setup the production equipment and plate management, mixed inks before executing the job orders.
• Set and run jobs according to Planner instruction.
• Checking and monitoring to ensure colour density will be follow light, standard and dark colour requirement (+/- 10% colour tolerance).
• To maintain printing quality and to meet customer specifications.
• Accountable for quality and end result of printing.
• Responsible to fill up production documentation such a Job Order, Machineries Record, acknowledgement slips, etc.
• To adhere to company policy and requirement on environmental and quality management system.
• Contribute to waste management programs.
• Report immediately all irregularities to their Senior Printing Specialist.
• To work on other tasks as per assigned by Senior Printing Specialist.

Job Requirements

• Candidate must possess at least SPM or working experience (will be consider).
• At least 5 years of working experience in operating offset printing machine.
• Required language(s): Bahasa Malaysia & English.
• Matured and willing to face challenges.
• Able to work independent.
• Ability to work in a team.
• Willingness to work in shifts (late or early hours, weekends, and overtime if necessary).
• Good communication skill.
• Ability to perform mathematical calculations.

Perks & Benefits

• Medical insurance
• Personal leave

Key Responsibilities

• Preparing work schedules and assigning workers production line tasks.
• Evaluating incoming orders and setting up the production line accordingly.
• Optimizing production line efficiency by monitoring productivity and quality.
• Identifying and resolving production line problems in a timely manner.
• Performing recordkeeping tasks, including inventory management and order tracking.
• Training and supervising new production line workers.
• Collaborating with other departments to ensure that orders are completed on time.
• Maintaining a fully operational, safe, and tidy work environment.
• Ensuring compliance with company policies and industry regulations

Job Requirements

• Candidate must possess at least a primary or secondary school or SPM level any field
• At least 2 year of working experience are advantage and without experience are encourage to apply
• Applicants must be willing to work at Petaling Jaya Selangor
• Full time position(s) available
• Responsibilities
• Able to work on shift and overtime
• Provided own transport
• Training to be provided if no working experience
• Able to communicate in both Bahasa Malaysia and English

Perks & Benefits

• Medical insurance
• Personal leave

Position: Network Operations Center, Team Lead

Work location: Cyberjaya, Putrajaya

Job Highlights:

We are seeking an experienced NOC Team Leader to join our Network Operations Center located in Cyberjaya/Putrajaya. This newly created position involves overseeing half of the NOC Engineers and managing their direct line responsibilities. The Team Leader will serve as a crucial technical escalation point, particularly in incident management.

Key Responsibilities

• • Line Management: Directly manage a team of NOC Engineers, including conducting one-on-one meetings, approving holidays according to the agreed rota, and overseeing performance reviews.
  • Technical Escalation: Act as the first escalation point for NOC engineers, both internally within the company and externally with vendors and customers.
  • 24/7 Coverage: Ensure that the NOC maintains full shift coverage around the clock.
  • Process Improvement: Support the NOC by consolidating monitoring systems and streamlining workflows.
  • SLA Adherence: Ensure compliance with agreed service level agreements (SLAs) and quality standards.
  • Incident Management: Take an active role in managing incidents during major disruptions and participate in post-incident reviews.

Objectives

• • Lead the NOC team effectively while managing the 24/7 operational rota.
  • Focus on developing processes and analyzing workflows within the NOC department.
  • Serve as the primary escalation point for technical issues within the NOC.

Requirements

• • A minimum of a Diploma or Bachelor's Degree in Information Technology, Networking, Computer Studies, or a related field.
  • At least CCNA certification is required.
  • A minimum of 2-5 years of relevant experience in a technical role.
  • Strong knowledge of TCP/IP networking, including LAN, WAN, and WLAN management.
  • Familiarity with internetworking technologies like VLANs, STP, and routing protocols such as IGRP, EIGRP, OSPF, and BGP.
  • Prior experience in a technical role within an ISP, Telco, or Managed Services environment is preferred.
  • An ability to explain technical content to non-technical audiences.
  • A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team.
  • Demonstrated leadership experience with a focus on coaching and providing structured feedback to team members.
  • Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences.

This role requires flexibility for weekend and night shifts, with additional compensation provided. Interested candidates should send their CV and certifications to jobs@iburuj.com.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

Position: Database Administrator

Work location: Putrajaya

Job Highlights:

We are seeking an experienced Database Administrator to join our team in Putrajaya. This position is critical in ensuring the integrity, performance, and security of our databases. The successful candidate will be responsible for managing database systems, performing regular maintenance, and providing technical support.

Key Responsibilities

• Database Backup: Ensure successful daily database backups are executed in a timely manner.
• Error Management: Monitor and resolve critical errors to maintain database integrity.
• Tablespace Monitoring: Maintain a minimum of free space in database tablespaces.
• System Health Monitoring: Oversee CPU and memory usage in the RHEL database environment to ensure optimal performance.
• Load Management: Identify and investigate unusual load patterns on the database.
• Application Server Monitoring: Check the EM Application Server for user activities that may cause CPU spikes; terminate sessions exceeding limits if necessary.
• Disaster Recovery Oversight: Ensure disaster recovery processes are functioning continuously.
• Record Lock Management: Utilize SQL scripts to manage user access to locked data.
• Table Lock Management: Use SQL scripts to release locked data for user access.
• Data Extraction and Transformation: Collaborate with Application Engineers to extract reports and transform data into user-friendly formats (e.g., .csv, .txt, .xlsx).
• Database Maintenance: Conduct monthly maintenance activities to keep the database healthy.
• Reporting: Generate monthly reports for management review.
• Data Analysis: Analyze user-requested data and provide insights.

Objectives

• Effectively manage database operations and ensure system reliability.
• Continuously improve processes related to database management and performance monitoring.
• Act as a key resource for technical issues related to databases.

 Requirements

• • A minimum of a Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • Relevant certifications (e.g., Oracle Certified Professional) are preferred.
  • At least 2-5 years of experience in database administration or a similar technical role.
  • Strong knowledge of SQL and experience with RDBMS systems (e.g., Oracle, MySQL).
  • Familiarity with backup and recovery procedures, performance tuning, and security practices.
  • Excellent analytical skills with a focus on problem-solving and process improvement.
  • Strong communication skills, capable of explaining technical concepts to non-technical stakeholders.

This role requires flexibility for weekend and night shifts, as well as availability for both planned and unplanned downtime. Candidates must be prepared to accommodate these scheduling requirements.

Interested applicants should send their CV and certifications to jobs@iburuj.com.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Personal leave
• Personal development opportunities
• Paid training and development

Position: Database Administrator

Work location: Putrajaya

Job Highlights:

We are seeking an experienced Database Administrator to join our team in Putrajaya. This position is critical in ensuring the integrity, performance, and security of our databases. The successful candidate will be responsible for managing database systems, performing regular maintenance, and providing technical support.

Key Responsibilities

• Database Backup: Ensure successful daily database backups are executed in a timely manner.
• Error Management: Monitor and resolve critical errors to maintain database integrity.
• Tablespace Monitoring: Maintain a minimum of free space in database tablespaces.
• System Health Monitoring: Oversee CPU and memory usage in the RHEL database environment to ensure optimal performance.
• Load Management: Identify and investigate unusual load patterns on the database.
• Application Server Monitoring: Check the EM Application Server for user activities that may cause CPU spikes; terminate sessions exceeding limits if necessary.
• Disaster Recovery Oversight: Ensure disaster recovery processes are functioning continuously.
• Record Lock Management: Utilize SQL scripts to manage user access to locked data.
• Table Lock Management: Use SQL scripts to release locked data for user access.
• Data Extraction and Transformation: Collaborate with Application Engineers to extract reports and transform data into user-friendly formats (e.g., .csv, .txt, .xlsx).
• Database Maintenance: Conduct monthly maintenance activities to keep the database healthy.
• Reporting: Generate monthly reports for management review.
• Data Analysis: Analyze user-requested data and provide insights.

Objectives

• Effectively manage database operations and ensure system reliability.
• Continuously improve processes related to database management and performance monitoring.
• Act as a key resource for technical issues related to databases.

 Requirements

• • A minimum of a Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • Relevant certifications (e.g., Oracle Certified Professional) are preferred.
  • At least 2-5 years of experience in database administration or a similar technical role.
  • Strong knowledge of SQL and experience with RDBMS systems (e.g., Oracle, MySQL).
  • Familiarity with backup and recovery procedures, performance tuning, and security practices.
  • Excellent analytical skills with a focus on problem-solving and process improvement.
  • Strong communication skills, capable of explaining technical concepts to non-technical stakeholders.

This role requires flexibility for weekend and night shifts, as well as availability for both planned and unplanned downtime. Candidates must be prepared to accommodate these scheduling requirements.

Interested applicants should send their CV and certifications to jobs@iburuj.com.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Personal leave
• Personal development opportunities
• Paid training and development

Position: Network Operations Center, Team Lead

Work location: Cyberjaya, Putrajaya

Job Highlights:

We are seeking an experienced NOC Team Leader to join our Network Operations Center located in Cyberjaya/Putrajaya. This newly created position involves overseeing half of the NOC Engineers and managing their direct line responsibilities. The Team Leader will serve as a crucial technical escalation point, particularly in incident management.

Key Responsibilities

• • Line Management: Directly manage a team of NOC Engineers, including conducting one-on-one meetings, approving holidays according to the agreed rota, and overseeing performance reviews.
  • Technical Escalation: Act as the first escalation point for NOC engineers, both internally within the company and externally with vendors and customers.
  • 24/7 Coverage: Ensure that the NOC maintains full shift coverage around the clock.
  • Process Improvement: Support the NOC by consolidating monitoring systems and streamlining workflows.
  • SLA Adherence: Ensure compliance with agreed service level agreements (SLAs) and quality standards.
  • Incident Management: Take an active role in managing incidents during major disruptions and participate in post-incident reviews.

Objectives

• • Lead the NOC team effectively while managing the 24/7 operational rota.
  • Focus on developing processes and analyzing workflows within the NOC department.
  • Serve as the primary escalation point for technical issues within the NOC.

Requirements

• • A minimum of a Diploma or Bachelor's Degree in Information Technology, Networking, Computer Studies, or a related field.
  • At least CCNA certification is required.
  • A minimum of 2-5 years of relevant experience in a technical role.
  • Strong knowledge of TCP/IP networking, including LAN, WAN, and WLAN management.
  • Familiarity with internetworking technologies like VLANs, STP, and routing protocols such as IGRP, EIGRP, OSPF, and BGP.
  • Prior experience in a technical role within an ISP, Telco, or Managed Services environment is preferred.
  • An ability to explain technical content to non-technical audiences.
  • A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team.
  • Demonstrated leadership experience with a focus on coaching and providing structured feedback to team members.
  • Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences.

This role requires flexibility for weekend and night shifts, with additional compensation provided. Interested candidates should send their CV and certifications to jobs@iburuj.com.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

主要職責

品質流程與生產：

1. 在終端 QC 檢查點執行檢查 QC 卡。
2. 透過批准在製品生產和記錄品質結果的成品來維持品質標準。
3. 監控生產區域的在製品。
4. 維護 QC 設備 - 個性化驗證工具 (Barnes)

報告和文件：

1. 在 Lot Traveler 履行流程品質檢查 (IPQC) 並持續更新和維護公司文件。
2. 向 QA 主管報告發生的所有問題，以確保立即採取行動。

簡介/訓練/諮詢：

1. 確保生產員工了解品質要求。
2. 讓生產員工負責管理自己的品質標準。
3. 弘揚品質文化。
4. 培訓和指導員工改善流程。

要求

• 有品質控制操作員經驗者優先。
• 有製造環境經驗者優先。
• 能夠閱讀、書寫並遵循手冊和主管的指示。
• 處理各種技術和程序的 ICT 素養以及 MS Office（Word、Excel、PowerPoint）/Barnes Tools 中的中級電腦知識和使用。
• 注重細節，確保高水準的品質。
• 能夠與您的團隊、經理和客戶進行清晰且有說服力的溝通。
• 能夠在壓力下工作並激勵他人在緊迫的期限內完成工作。
• 能夠以邏輯、系統化的方式運作。
• 一個快速學習者必須有主動學習的能力。
• 能夠延長工作時間和週末。
• 能夠遵循嚴格的標準作業程序和主管/管理團隊的指示。

津貼和福利

• 休閒著裝要求
• 醫療保險

Job Description :

• Conduct Live Streaming as a Host on various online platforms (Tiktok & Shopee) for SKINTIFIC or Glad2Glow on a daily basis
• Introduce, promote and demonstrate our product during LIVE Streaming
• Interact and engage with online audiences, provide professional advice and answer enquiries during Live Streaming
• Proactively encourage online audiences to adopt our product and make online purchases during Live Streaming
• Responsible for content creation, planning and execution of short videos on TikTok, Shopee etc
• Encourage audience participation by organizing interactive activities, challenges and giveaway during Live

Job Requirement :

• 1 year or more experience in Live Hosting experience or experience in producing own Reels / Stories / Videos is a plus
• Majoring in media, advertising, marketing and / or related studies
• Strong communication and execution skills, excellent copywriting skills
• Interested in the beauty and skincare industry, relevant working experience is preferred.
• Fresh graduates are encourage to apply 
• Prior experience as a TikTok content creator, social media influencer or live stream host is a plus

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Product training provided
• Offline support is provided for more technical questions
• Venue for livestream is provided with full set equipment to facilitate the livestream

職位說明 ：

• 每天在各種線上平台（Tiktok 和 Shopee）為 SKINTIFIC 或 Glad2Glow 進行直播
• 在直播中介紹、推廣和展示我們的產品
• 在直播期間與線上觀眾互動，提供專業建議並解答疑問
• 積極鼓勵線上觀眾在直播期間採用我們的產品並進行線上購買
• 負責TikTok、Shopee等短影片的內容創作、規劃與執行
• 透過在直播期間組織互動活動、挑戰和贈品來鼓勵觀眾參與

職位要求：

• 具有 1 年或以上直播主持經驗或製作自己的捲軸/故事/影片的經驗者優先
• 主修媒體、廣告、行銷和/或相關研究
• 較強的溝通執行能力，優秀的文案寫作能力
• 對美容保養業有興趣，有相關工作經驗者佳。
• 鼓勵應屆畢業生申請
• 有擔任 TikTok 內容創作者、社群媒體影響者或直播主持人經驗者優先

津貼和福利

• 佣金和獎金
• 彈性的工作時間
• 提供產品培訓
• 為更多技術問題提供離線支持
• 直播場地配備全套設備，方便直播

Job Descriptions:

• To provide technical support, planning and implementation of housing defects maintenance activities and tasks to ensure smooth running of management.
• Troubleshoot and solving emergency in the most effective and efficient manner with main contractor, Subcontractor.
• Liaise and coordinate with project personnel, Customer Relation Officer, Customer or end user (house owner) on scheduled and unscheduled maintenance/ defects issues in the best manner.
• To carry out predictive & preventive maintenance/defects works according to the planned schedule.
• Assist to develop and enhance existing maintenance/ defects program management to be more proactive manner.
• Comprehensive records keeping of all maintenance/ defects activities.
• Plans and implement daily, weekly, monthly and yearly routine maintenance/ defects programs and emergency recovering plans.
• Attending to customer, contractor on site to support and coordination works.
• Follow up with the daily routine job that has been assigned by the Manager
• Execute or perform any task or assignment that may be assigned by the superior.
• Preparing SOP for end users to use where necessary.
• Manage maintenance/defects inventory (tools, spare parts and etc.) to ensure parts are available in time of needs.
• To ensure good housekeeping is maintained at all times (5S).
• May be required to work in shift or weekend to support the required maintenance/ defects activities.
• Perform other ad-hoc tasks assigned
• Discuss and update the status to the superior timely.
• To be based at Batu Pahat Branch Office
• Working period of Monday-Saturday (8am-5pm)

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree, Professional Certificates or equivalent in Architecture,Property Development / Real Estate Management,Engineering (Civil),Human Resource Management
• Preferably at least 2 years of related working experience.
• Preferably specializing in Customer Service or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 positions available
• Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
• Ability to build good relationship internally and externally
• Multi-tasking is expected.
• Able to work independently under minimal supervision.
• Able to work under pressure and meet deadline
• To be based at Batu Pahat Branch Office.

Job Brief:

We are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will possess strong analytical skills, proficiency in data analysis tools, and a passion for uncovering actionable insights from complex datasets. 

Job Responsibilities:

• Prepare and maintain database, sales reports, records, and documentation.
• Collect and analyze data from various sources to support business decisions.
• Prepare reports, dashboards, and visualizations to present insights.
• Perform data cleaning and ensure data accuracy and integrity.
• Assist in customer inquiries, providing product information, resolving issues, and ensuring a high level of customer satisfaction
•  Assist the sales team with administrative tasks

Job Requirements:

• Diploma or Degree in Data Analytics, or a related field.
• Good communication skills in English, Mandarin is a plus.
• Fresh graduates are welcome to apply.
• Detail oriented and multitasking abilities.
• Proficiency in Microsoft Office and CRM software.

Responsibilities

• Customer service and relations is the primary contact for shoppers as soon as they step into the mall
• Handles all customers enquiries/complaints and passing them on to the appropriate department.
• Knowledgeable of mall’s services, facilities, stores / locations, promotional activities.
• Taking information from customers (eg. Filling up the log book for complaints, lost & found etc) and entering it in a database (where available)
• Making sure that the customer's experience is a positive one.
• Establish and maintain good relations with Retailers as well as entertain any complaints and passing them to the relevant departments
• Information dissemination to relevant departments on complaints and monitoring/follow-up of response/resolution of problems by departments.
• Facilitating customers with special needs.
• Assist Marketing & Leasing Department on promotions/events/launches/functions etc.
• Assist Marketing & Leasing Department and monitor promotions/events set-up and dismantling
• Assist Marketing & Leasing Department on conducting interviews with shoppers
• Assist Management to distribute circulars to tenants
• To carry out other duties and responsibilities which may be assigned by the superior from time to time.

Requirements

• Minimum SPM and preferably with related Diploma in Business/ Economics/ Communication/ Marketing or equivalent
• Minimum two (2) years’ experience in related field or Customer Service
• Good communication skills in English and Bahasa Malaysia
• Computer literate and proficient in Microsoft Office
• Ability to work under pressure and meet deadlines.
• Able to work on shifts, weekends and during night or early morning set-up for promotion space vendors, event organizers and VMD work (as and when required)
• Applicants must be willing to work in M3 Mall