Total 4,621 Full-time job vacancies

Job Brief:

Performs a variety of clerical tasks and administrative duties such as document processing, record keeping, report compilation, stock inventory and other office support services as directed by Superior.

Job Responsibilities:

• Responsible for administrative procedures associated with recording and collating records for preparation of invoicing, delivery orders and other documents in connection with sales, service and deliveries.
• Maintaining stock/consumables goods control, inventory, stock movement, issues stock and makes requisitions for replacement.
• Handles routine accounting procedures and keeps records of transactions, banking transactions, receipts and statements, Debtors Ageing and collection. Prepares statements and reminder letters.
• Answering and recording daily service complaint calls for further distribution to technical staff.
• Compiles reports for information of management.
• Monitor, prepares Service Agreements and contracts and handles documents processing in relation to meter reading.
• Responsible for updating, keeping records of all documents under the scope of the Company's ISO 9001:2000.
• Deals with telephone enquiries, take messages, receives clients, ascertains their requests and directs them accordingly.
• Handles incoming and outgoing mail, sorting and distribution.
• General administration functions in the areas of daily office operations, stationery supplies etc.
• Perform other related duties as and when directed by superior.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Business Studies / Administration / Management / Finance & Accounting.
• Required language(s): English, Bahasa Malaysia, Mandarin 
• Fresh Graduate are Welcome to apply. 

ABOUT THE ROLE

We are looking for a highly motivated and result- driven Sales Executive to join our Konica Minolta Sales Team! This ideal candidate will be responsible for generating new sales, building long term relationship with our clients and closing monthly sales to achieve the targets assigned. This role requires a proactive individual with excellent interpersonal skills and passion for sales.

WHAT WILL YOU DO?

• Build and maintain relationships with new and existing clients to understand their needs.
• Conduct product presentations to showcase the features of our Company products.
• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.
• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.
• Responsible to provide Pre & Post sales service to our clients. 
• Stay updated on our industry trends , competitor activities , and market developments to identify opportunities for growth to enhance the selling strategies . 

WHO ARE YOU?

• Bachelor's Degree in all Business field.
• Candidate with 1-2 year of sales experience preferred. Those with same industry will be added advantage.
• Good communication skills in English , Bahasa Malaysia and Chinese.
• Must have valid driving license and able to travel if required.
• Results oriented , self- driven , persuasive and resourceful.
• Proficiency in Microsoft Office Suite.
• Fresh graduates are welcome to apply.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

ABOUT THE ROLE

We are looking for a highly motivated and result- driven Sales Executive to join our Konica Minolta Sales Team! This ideal candidate will be responsible for generating new sales, building long term relationship with our clients and closing monthly sales to achieve the targets assigned. This role requires a proactive individual with excellent interpersonal skills and passion for sales.

WHAT WILL YOU DO?

• Build and maintain relationships with new and existing clients to understand their needs.
• Conduct product presentations to showcase the features of our Company products.
• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.
• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.
• Responsible to provide Pre & Post sales service to our clients. 
• Stay updated on our industry trends , competitor activities , and market developments to identify opportunities for growth to enhance the selling strategies . 

WHO ARE YOU?

• Bachelor's Degree in all Business field.
• Candidate with 1-2 year of sales experience preferred. Those with same industry will be added advantage.
• Good communication skills in English , Bahasa Malaysia and Chinese.
• Must have valid driving license and able to travel if required.
• Results oriented , self- driven , persuasive and resourceful.
• Proficiency in Microsoft Office Suite.
• Fresh graduates are welcome to apply.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

ABOUT THE ROLE

We are looking for a highly motivated and result- driven Sales Executive to join our Konica Minolta Sales Team! This ideal candidate will be responsible for generating new sales, building long term relationship with our clients and closing monthly sales to achieve the targets assigned. This role requires a proactive individual with excellent interpersonal skills and passion for sales.

WHAT WILL YOU DO?

• Build and maintain relationships with new and existing clients to understand their needs.
• Conduct product presentations to showcase the features of our Company products.
• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.
• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.
• Responsible to provide Pre & Post sales service to our clients. 
• Stay updated on our industry trends , competitor activities , and market developments to identify opportunities for growth to enhance the selling strategies . 

WHO ARE YOU?

• Bachelor's Degree in all Business field.
• Candidate with 1-2 year of sales experience preferred. Those with same industry will be added advantage.
• Good communication skills in English , Bahasa Malaysia and Chinese.
• Must have valid driving license and able to travel if required.
• Results oriented , self- driven , persuasive and resourceful.
• Proficiency in Microsoft Office Suite.
• Fresh graduates are welcome to apply.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

ABOUT THE ROLE

We are looking for a highly motivated and result- driven Sales Executive to join our Konica Minolta Sales Team! This ideal candidate will be responsible for generating new sales, building long term relationship with our clients and closing monthly sales to achieve the targets assigned. This role requires a proactive individual with excellent interpersonal skills and passion for sales.

WHAT WILL YOU DO?

• Build and maintain relationships with new and existing clients to understand their needs.
• Conduct product presentations to showcase the features of our Company products.
• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.
• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.
• Responsible to provide Pre & Post sales service to our clients. 
• Stay updated on our industry trends , competitor activities , and market developments to identify opportunities for growth to enhance the selling strategies . 

WHO ARE YOU?

• Bachelor's Degree in all Business field.
• Candidate with 1-2 year of sales experience preferred. Those with same industry will be added advantage.
• Good communication skills in English , Bahasa Malaysia and Chinese.
• Must have valid driving license and able to travel if required.
• Results oriented , self- driven , persuasive and resourceful.
• Proficiency in Microsoft Office Suite.
• Fresh graduates are welcome to apply.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Job Responsibilities:

• To promote company products & services to prospective customers.
• Update customer with monthly promotions and campaign.
• To achieve monthly target sets by the Company.
• Contributes to team effort by accomplishing sales targets which are required by the management
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information.

Job Requirements:

• Candidate should possess a SPM, Diploma / Advanced Diploma, bachelor’s degree or equivalent in any field
• Preferably Executive specializing in Telesales or equivalent
• Preferably at least 1 year of related working experience in a Telesales
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome (we can discuss the entry level based on your previous experience)
• Strong in communication and creative thinking skills.
• Good communication skills in English, Malay language for both spoken and written. Mandarin is an added advantage
• Able to work independently in a fast-paced environment
• Good team player, positive attitude and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work under pressure, long work hours sometime.
• Open for Malaysian only

We are seeking enthusiastic and results-driven Insurance Outbound Telesales Agents to join our dynamic team. The role involves making outbound calls to potential and existing customers, promoting insurance products, and closing sales effectively. You will play a key role in driving revenue growth while delivering exceptional customer service.

Responsibilities:

Sales and Lead Generation:

Make outbound calls to prospective customers to promote various insurance products.

Identify customer needs and recommend suitable insurance plans.

Follow up on leads provided by the company and convert them into sales.

Customer Relationship Management:

Establish and maintain strong relationships with clients through professional communication.

Address customer queries and concerns effectively, providing accurate information about insurance policies.

Target Achievement:

Meet or exceed individual and team sales targets and KPIs.

Ensure high conversion rates from leads to sales.

Compliance and Documentation:

Adhere to all regulatory requirements and company policies during customer interactions.

Accurately record and update customer information in the CRM system.

Ensure timely submission of sales reports and documentation.

Continuous Learning and Development:

Attend regular training sessions to stay updated on insurance products, market trends, and sales techniques.

Adapt to feedback and improve performance to meet business objectives.

Skills and Qualifications:

Education: Minimum SPM or equivalent. Diploma/Degree in any field is an advantage.

Experience:

Minimum of 6 months of experience in the insurance industry, telesales, or customer service.

Skills:

Excellent verbal communication and persuasive skills.

Strong negotiation and objection-handling abilities.

Proficient in using CRM systems and Microsoft Office applications.

Ability to work in a fast-paced and target-driven environment.

About the Role:

As an MPS Consultant, you will play a pivotal role in helping organizations optimize their print environments. You will assess the current print infrastructure, identify areas for improvement, and implement cost-effective solutions. Your expertise will drive efficiency, reduce costs, and enhance overall productivity.

Key Responsibilities:

Client Consultation:

• Conduct in-depth assessments of clients' print environments, including hardware, software, and workflows.
• Analyze print usage patterns, costs, and security risks.
• Identify opportunities for optimization and cost reduction.
• Develop customized MPS proposals tailored to specific client needs.

Solution Design:

• Design comprehensive MPS solutions, including hardware selection, software implementation, and service level agreements (SLAs).
• Recommend strategies for improving print efficiency, security, and sustainability.
• Integrate MPS solutions with existing IT infrastructure and business processes.

Implementation and Deployment:

• Oversee the deployment of MPS solutions, ensuring smooth transitions and minimal disruption.
• Configure and optimize print devices and software.
• Train end-users on new devices, workflows, and best practices.

Ongoing Management:

• Monitor print environments and proactively address issues.
• Analyze print usage data to identify trends and opportunities for further optimization.
• Manage service level agreements and ensure compliance.
• Provide ongoing support and troubleshooting.

Financial Analysis:

• Conduct cost-benefit analyses to justify MPS investments.
• Track and report on cost savings and return on investment (ROI).

 

Required Skills and Qualifications:

• Strong understanding of print technologies, including printers, copiers, scanners, and MFPs.
• Knowledge of print management software and workflows.
• Experience in conducting IT assessments and audits.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving abilities.
• Project management skills to oversee implementations and deployments.
• Ability to build strong relationships with clients and internal teams.
• ITIL or other relevant certifications (preferred).

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A dynamic and collaborative work environment.

The Data Processing Specialist is responsible for data coding and data validation focusing on specific industry/category or set of categories (e.g., Beverages, Food, Health, and Beauty Products). As a Data Processing Specialist at NielsenIQ, you support the create and deliver client output deliveries in a correct and timely manner. This role is to support Malaysia/SG market.

• Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner. 

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

Acts as point-of contact between Operations and internal client services / clients to manage E2E operational queries and support to clients. Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders

Responsibilities

• Responsible for the timely provision of data in the highest quality according to the agreed service level and requirements
•  Process defined reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs
• Acts as the clients' advocate within NOC by providing feedback on clients' needs, and challenging internal processes to best deliver on those needs
• Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness
• Understand the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team
• Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders

Technical sales role & a part of sales team, helping organizations obtain better brand recognition and financial growth. Coordinate with company executives and local sales & marketing professionals to explore and develop high-value proposition business solution in Malaysia. Could support SEA region if required.

Duties and Responsibilities:

• Responsible for driving strategic sales initiative in Malaysia.
• Represents organization in providing solutions to difficult technical issues associated with specific projects.
• Interacts with senior external personnel on significant technical matters often requiring coordination between organizations. Strong ownership and positive attitude on business development.
• Promote and sell John Crane products in accordance with the company policy, pricing guidelines and regulations.
• Pursue new market expansion opportunities in high-value proposition solution businesses, such as CCUS projects, reliability & asset management contract, turbo machinery upgrade / retrofit services and monitoring sense solution.
• Work with account sales to explore the leads and develop the opportunities.
• Dedicate to support account to connect related resource for making and presenting proposal
• Closely follow related opportunities and move the project forward.
• With good technical background and strategic thinking when promote the solution and initiative.
• Develop a growth strategy focused both on financial gain and customer satisfaction. Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives Prepare material of contract ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with the clients. Ability to build rapport with clients and strong connection. Account management for key customers.
• Travelling to meet the clients with sales team, coverage whole Malaysia. As well as overseas by requested.
• Ad hoc, flexible to face any contingency plan, take assigned activities organized.
• Work with the local sales staff on driving growth promoting strategic products and services Acting as technical sales to work with account sales to explore the leads and develop the opportunities.
• Support country /Sales team to achieve country /individual budgets.
• Develop go to market strategies in line with John Crane Y tree initiatives
• Utilize technical background to thoroughly understand John Crane's products portfolio and solutions. This includes their features, benefits, applications, and how they address specific challenges in various industries.
• Conduct in-depth market research to identify potential customers and industries where John Crane's solutions can provide significant value. Analyze competitors' offerings and market trends to position John Crane effectively.
• Leverage your technical knowledge to engage with customers on a deeper level. Understand their pain points and requirements and demonstrate how John Crane's solutions can address their specific needs. Offer technical insights and recommendations
• Aim to support new products selling, turbo opportunities development, like DGS & turbo system in upgrading and retrofitting.
• Dedicate to support account to connect related resource for making and presenting proposal
• Closely follow related opportunities and move the project forward. Support account sales to deliver the business result in high-value proposition products, contract and solution selling.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● 1-2 years of experience in Data Processing.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● 1-2 years of experience in Data Processing.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● 1-2 years of experience in Data Processing.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

We are seeking an experienced Project Engineer to be responsible for managing the successful planning, execution, and closure of the project portfolio across the team for Asia Pacific.

General Tasks:

• Responsible for large investment projects such as production plants, infrastructure or buildings.
• Interdisciplinary management with internal and external stake holders.
• Execution of projects reginal wide in collaboration with the local site managers.
• Professional interaction with local authorities.

Job Duties:

• Working on master plan and budget planning process for CAPEX related projects.
• Preparation and execution of feasibility studies for investment projects.
• Presentation of projects to management.
• Schedule, plan, resource and manage the investment projects.
• Tracking project progress and report status.
• Determining and taking corrective actions.
• Develop policies and procedures to support the achievement of the project objectives.
• Determine the organizational structure of the project team. Identify roles and positions.
• Motivating team members.
• Execute basic and detailed engineering work based on our standard rules (i.e. engineering handbook, investment manual and PCP).
• Planning, managing and monitoring of the projects according to the guidelines of the PCP.
• Building up strong project teams and defining clear tasks and responsibilities for all team members.
• Close co-operation with R&D regarding formulation, with production regarding manufacturing process, procurement regarding raw materials and with other stake holders.
• Identify services to be provided by external companies.
• Observance of the internal standards (review, reporting, processes).
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Makes sure various methodological analysis (risk analysis, HAZOP, cost-benefit analysis, FMEAs) are applied.
• Definition and enforcement of technology standards and specifications.

1. Performing basic architectural/engineering calculations.
2. Preparing specifications, reports and related data tables.
3. Maintaining liaison with design and drafting groups.
4. Preparing, reviewing, and approving drawings as required.
5. Under the direction of the Supervising Architect, may independently perform advanced technical assignments of various complexities within approved schedules and budgets.
6. May coordinate technical and administrative activities with employees in other disciplines and other departments participating on an assigned project.
7. May assist in the training and evaluation of assigned architectural and design/drafting personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Productivity improvement project: Lead in cost saving projects such as Productivity improvement, cycle time improvement, MMR improvement, etc. to meet company goals.
• Capacity planning and analysis to meet the volume demand and maximize the plant utilization.
• Maintain IE database and lead on the IE related system project.
• Time study and time standards: Perform time study data collection and analysis, continuous improvement based on Lean concept.
• Define production layout to ensure high efficiency and ergonomic for Lean operation.
• Coordinate in tool relocation & re-layout activities.
• Resources planning for DL & IDL based on production volume targets.
• Carried out material flow & process flow analysis. Study and explore opportunity to improve current process flow, material flow, line balancing, etc.….
• Validate automation performance and capability.
• Support IE in validating offline process activity such as conversion time, kitting time, tooling preparation time, etc. and opportunity to improve the offline activities cycle time.
• Collaborate with Production, QA, Process, and Automation team to achieve Operations KPI’s
• Perform other duties as assigned.

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

Role Summary:

We are looking for a qualified Bureau Support Associate to join our Trade Bureau Team. You will support various operational responsibilities, including daily bureau support tasks, handling email inquiries, managing deliveries, and following company policies. Administrative professionals are crucial in enhancing efficiency, delivering excellent customer experiences, and streamlining processes.

As a Experience documenting customer issues in detail and proactive Bureau Support Associate, you will verify payment records provided by clients, ensuring they comply with guidelines and meet Trade Bureau requirements. Additionally, you will assist the team with various administrative tasks as assigned.

Here are some primary responsibilities for this role:

What you'll need to bring to the party

• Good analytical and problem-solving skills.
• Detail-oriented with a high level of accuracy in all tasks.
• Experience handling support requests from a variety of different channels and manage time effectively.
• Ability to work independently and as part of a team.
• Basic accounting knowledge is an added advantage.
• Experience interpreting and responding to customer questions and requests, for interacting with internal and external stakeholders.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

What you'll do

• Verify data submitted by clients to ensure accuracy and compliance with guidelines.
• Maintain accurate and organized records of all verification activities.
• Handle daily email inquiries and respond promptly and professionally.
• Collaborate with team members to improve processes and enhance efficiency.
• Administrative duties to support Trade Bureau Team.
• Collaborate with team members for data compilation and assist the manager with reporting tasks.
• Perform and achieve the KPI as assigned.
• Contribute to team effort by accomplishing related results as needed.

Role summary

As part of the ongoing growth of Experian’s Global Finance Services (GFS) organization, an experienced, motivated and proactive General Ledger Analyst is needed to provide the accounting acumen and reporting required by Experian’s Group Financial Reporting function. This challenging role will be based in Experian’s Global Delivery Centre in Cyberjaya, Malaysia and be part of the Record to Report team (R2R), a key and growing part of the GFS team.

What you’ll do:

• Support GL journal related task including preparation of journal entries, ensure journals to be booked in accordance to company policies, collaborate with stakeholders (Finance Controller, Business Finance and FP&A team) in understanding journal submission and supporting evidence.
• Ensure all revenue and cost recognition/deferred journals posting according to IFRS15 accounting standard with supporting evidence.
• Support HFM related task including error validation, half year/year end disclosure following Global timeline, etc
• Analyze and rectify issues or enquiries about GL transactions within the entities supported.
• Be an escalation point for any issues involving month end, quarter, year-end close. Manage issues, escalations and/or exceptional handling requests.
• Stakeholder management includes collaboration with all parties (including Finance Controller, Business Finance, other GFS team, system experts, Group Finance, etc) in handling daily/ ad hoc matters relating to entities supported.
• Preparation & submission of monthly balance sheet reconciliation files e.g. Prepayment, Other Debtors, Accruals, VAT, Accrued/Deferred Revenue, etc, monitoring/clearing aged reconciling items promptly & attend balance sheet review calls with stakeholders.
• Understand and ensure compliance with Experian policies and be the first line of defense/ Gatekeeper of the books.
• Provide support to internal & external Audit process and in accordance to accounting standard. Ensure compliance with all requirements encompassing data integrity and evidence of process and accuracy.
• Perform other responsibilities periodically assigned by line manager to meet financial reporting requirements and/or other projects.
• Drive for improvement & streamline processes within General Ledger function.
• Respond/ handle ad-hoc requests/ divestments/ acquisitions in a timely and professional manner.

As Billing Specialist, you will be responsible for the consolidation of business reports that lead to the creation of the billing reports for clients. You will be the initiator of the billing process, ensuring the accuracy, preciseness, and timeliness of data to be utilized by the finance and business development teams in the creation of invoices to clients. In detail:

• Pull monthly sales and other services data across various data streams
• Efficiently consolidate business reports required for the creation of billing reports and invoices across the value chain. This includes, but not limited to, sales reports, marketing spend reports, fulfillment reports, inventory reports, consumer engagement reports, and other services reports
• Meticulously create the business reports in the standardized format for ease of use of the finance and business development teams (consignment sales reports, service sales reports, activity-based fulfillment cost reports, promotional claims, etc. depending on assigned task)
• Issue billing reports to finance and business development teams
• Monitor marketing spend and reconciliation with billing reports to clients
• Update client files and database contact and banking information
• Update client files and database with issued invoices
• Track exceptions between the documents and invoice register and ensure all services are covered

A Barista is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area and uphold the privacy rights of the guests.

This position is part of the Pricing team and is integral to our process of accounting for customer discounts and rebates and offers a clear path for growth. The primary responsibilities associated with this role include:

• Assist with managing the rebate process from beginning to end
  • Interface with the Pricing & Revenue accounting team to understand the terms of the rebate program
  • Interface with the Sales team to understand the performance of the rebate program
• Accurately and completely organize, log and track deals approved with rebates
  • Interface with the Sales team on a monthly basis to gather sell-out information and ensure actual activity is appropriately accounted for
  • Interface with relevant stakeholders to obtain documentation supporting claims taken by our customers and ensure the documentation is appropriate
• Complete all period close tasks and entries for rebate accounts and deals
  • On a monthly basis, review the accruals associated with programs recorded for each customer and validate the programs are appropriately accounted for
• Reconcile rebate accounts to ensure accurate reporting
• Dispute rebate discrepancies with customers
• Research, validate or dispute customer audits
• Support rebate deal data prep for internal analysis and decision making
  • On a monthly basis, perform an analysis of rebates to ensure the amounts are reasonable and Company-monitored metrics are consistent with Management expectations
• Partner with internal teams to build, streamline and automate the rebate process
• Special projects and other duties as assigned by Management
• Assist with the implementation of Vistex and become an integral member of the transition team to ensure this tool is implemented and operating as intended

In this Strategic Leadership role, you will be responsible for the development of the SAI Brand & Media Practice business at a country level operating as Brand Manager, driving profitable revenue growth, representing VOC and creating awareness of all your portfolio internally and externally. You will lead a Sales Product Experts team working closely with the global solution Practice leader and support Malaysia sales team (Business Partners, BPs) in collaboration with multiple areas like Product Leadership, Customer Success, Sales Enablement, Marketing, etc. 

Core Responsibilities 

• Own overall Country Practice revenue and cost OP, driving long term profitable growth. 
• Serve as senior leader on Local RFI/RFP engagements working across SA&I and NIQ for a unified response and representing the Practice and its tools.     
• Involve in proposal development and E2E sales process in partnership with SS, Sales Enablement and Customer Success.  
• Own regional sales Practice communities including all regional leaders and local Practices to share BDPs, White Space opportunity frameworks, etc. with a regular cadence.  
• Build valuable routines across the team to keep high engagement levels and collaboration across teams.  
• Actively participate in global Practice sales communities. Explore alternative use cases that could be served with existing product capabilities to capture new revenue opportunities in existing clients or new verticals. 
• Partner with Global Practice team to give input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate with Client Advisory Boards and Internal Advisory Board to capture needs and get early feedback on our mid / long term product roadmaps. 
• Collaborate with Product Leadership and sales transformation team on rate cards that reflect pricing strategy / positioning vs competition and enable internal profit targets. Evaluate potential partners that can help us drive incremental revenue complementing our offering or covering areas we are not investing in.    
• Clearly and convincingly articulate Practice offerings and unique value proposition, matching them with relevant client business challenges/KPIs. Adapt Practice sales framework to each Region linked to use cases relevant to specific target buyer personas.