Total 10,021 customer service job vacancies in islandwide

Responsibilities

• Record new customer account information and maintain customer accounts
• Collect and analyse customer information to prepare product or service reports
• Identify and assess customer needs to achieve satisfaction
• Maintain records of customer interactions, process customer accounts and file documents
• Resolve customer complaints via telephone, email, mail or social media
• Assist in placing orders, refunds or exchanges

Working hours: 9am to 6pm (5 days)

Weekend work, off on weekdays Monday to Friday

Location:Tampines

Send me your resume via WhatsApp ❤

81197564

We are looking for Service Crew/Snr Service Crew/Customer Service Officer to be a part of a young and vibrant team.

Duties & Responsibilities

1) Customer inquiry and complaint

2) Handle customer reservations including online reservation

3) Wine sales and promotion

4) Hosting Guest at their tables

5) Customer Service / Waiting on guest

6) Taking food and drink order

7) Barista & Pantry Duties

8) Bussing and clearing tables

9) General housekeeping

10) Preparation, table set up

11) Explain how various menu items are prepared, describing ingredients and cooking methods

12) Ensure cleanliness and timely services are always rendered to guests

13) Ad hoc tasks assigned by Supervisor.

Working hours and Benefits

1. 5 days & 50 Hours Work Week
2. Annual Leave
3. Medical/dental benefits
4. Staff Meals provided
5. Monthly sales incentive

Responsibilities：

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication, interpersonal skills, and customer service etiquette
• Experience in relevant fields will be an added advantage
• Able to work rotating shifts (Day or Night Shift)
• Ability to handle high volume and fast-paced environment

Please include the following in your resume:

-Expected Salary

-Reasons for leaving past employment

-Notice period

-Position applied for

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests).
• Answering inquiries by guests (email/phone/at the counter) and offer reasonable assistance/services within the expectations of keeping with excellent hospitality standards.
• May be tasked to perform room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion.
• Perform all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel.

• Attend to walk-in customers
• Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
• Assist in customers’ enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the Bank’s products and services
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint
• Ability to understand issues and appropriately escalate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contributes to self and team effort by accomplishing related results

Interested candidates kindly submit your updated CV in a Word Format to: Jasmin@Tangspac.com. Only shortlisted candidates will be notify. Thank you.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Descriptions:

• Report directly to Branch Manager
• Responsible to deliver and provide Quality Services.
• To make cold call and any new leads call provided by the company.
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly.
• Re-confirm customer’s appointment a day before their treatment.
• After treatment (three days) to follow-up service call to customer.
• To ensure the cleanliness standards at reception area.
• Daily data entry for customers, staff and print report for compilation.
• Issuing of invoices and service rendering.
• Generation of daily reports.
• Provide administrative support.
• Perform other duties as maybe assigned by superior from time to time.
• Any assignments given from time to time by the Company

Job Requirements:

• At least 2 years’ experience in beauty services
• Ability to work in a fast-paced environment with minimum supervision and multi-task
• Strong verbal and written communication skills
• Willing to work retail hours, weekends and public holidays

1. Plan, schedule, and deliver products
2. Daily schedule for transferring finished products between plants
3. Use SAP for generating picking, Haulier Instruction (HI), loading, and warehouse documents for bulk and pack orders/transfer
4. Perform post goods issue (GI), goods returns (GR), and delivery ticket (DT) for bulk and pack orders/transfer
5. Prepare export labels and shipping marks based on Haulier Instruction (HI) for export stuffing

Our client, one of world’s largest financial services institutions is looking for:

Customer Service Officer

Responsibilities:

• Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.
• Review customer existing home loan package and advice accordingly on the various option available
• To protect home loan portfolio by managing customer expectation on loan repricing package offered
• To respond and follow up on customers’ request promptly and accurately
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

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Interested applicants can also email CV at vimmi@nsearchglobal.com (for faster processing, please state the exact job/position title applied “Customer Service Officer”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Fine dinning Japanese Ramen Restaurant and looking for Customer Service Supervisor/Captain:

Responsibilities

• Report to restaurant manager and take charge of improving service quality and overall dinning experience

• Interact with customers to understand their dinning expectation, collect feedback, minimize unhappiness and complaint

• Help out in general services including preparation of drinks, taking reservation, leading to respective table, table setting up, etc.

• Properly clean dinning areas according to established standards of hygiene

• Contributing to maintaining kitchen and food safety standards.

Requirements:

• 1 to 3 years relevant experience, outspoken and good PR skills

• High standards in personal hygiene and grooming

• Experience in various kitchen equipment especially for Japanese kitchen

• Understanding of basic food hygiene practices

• The ability to work in a fast-paced environment

• Ability to work unsupervised and deliver quality work

• Must be organized and self-motivated

Interested candidates please contact WhatsApp: 9185 1628 (No quota for forein applicants).

Email: ideamgt@yahoo.com.sg

• Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.
• Review customer existing home loan package and advice accordingly on the various option available
• To protect home loan portfolio by managing customer expectation on loan repricing package offered
• To respond and follow up on customers’ request promptly and accurately
• Identify cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Interested candidates kindly submit your updated CV in a Word Format to: Jasmin@Tangspac.com. Only shortlisted candidates will be notify. Thank you.

Description:

Operations

• Responsible for the daily operations of retail outlet
• Monitor sales & manage inventory level to ensure adequate stock to maximize sales
• Responsible for the stock variance within his/her shop
• Assist in manpower planning
• Maintain high level of customer service standards
• Create a friendly and yet competitive sales environment to maximize sales output
• Ensure in-store display is carried out according to VM instruction or guideline

Staff Management

• Instruct and supervise staff in correct execution of all company operations
• Coach and counsel staff with regard to the standard set by the company
• Ensure that staff adheres to company's code of conduct & ensure fair practice at work

Requirements:

• GCE "O", "N" Level or ITE certificate
• 2 to 3 years of sales experience or customer service experience
• Willing to work on weekends and public holidays (6 days workweek)
• Excellent verbal communication and selling-up skills
• Strong orientation towards providing excellent customer service
• Team player

STEP UP TO A FITTER CAREER

Fitness First prides itself as one of the largest fitness brands in the world with 16 Fitness First Clubs in Singapore alone. With an unrivalled network of clubs across the island, we provide a range of proprietary group fitness classes, workout options enhanced with the latest technology, and club facilities that will complete your fitness experience.

The Customer Service Officer will be responsible for providing outstanding customer service to our members, assisting with inquiries, and ensuring the overall satisfaction of our members.

WHAT'S IN FOR YOU?

*Entry level candidates are welcome to apply

*Competitive Remuneration package

*Extensive Medical Coverage

*Complimentary Gym Membership

*Comprehensive and Inclusive training and development programs provided

*Career Advancement

Key Responsibilities/Duties:

• Greet members and visitors in a warm and friendly manner as they enter the gym.
• Assist members with inquiries regarding membership plans, class schedules, equipment usage, etc.
• Provide assistance to prospects and highlight key features and amenities.
• Process membership sign-ups, renewals, and cancellations accurately and efficiently.
• Monitor gym facilities to ensure cleanliness, safety, and compliance with health and safety regulations.
• Respond to member feedback and concerns promptly and professionally, escalating issues as needed.
• Administrative duties - maintain accurate records of member interactions, transactions, and feedback in the gym's database.

Requirements:

• Passionate in Fitness.
• Possesses a high level of professionalism, honesty, integrity and excellent work ethics.
• Able to commit to shifts work including PH/weekends.
• Pro-active, work well independently and in a team.
• Performing basic administrative duties - good knowledge of Microsoft Office and computer literacy.
• Provide exceptional customer service.

What are you waiting for? Click apply now to pursue your passion and career with Fitness First!

· greeting and handling walk in customer

· schedule and manage booking system

· assist in spa operation

· general admin support for outlet operation

· Ability to work independently

· Sales, service and customer-oriented

· Good communication skills

· Pleasant and positive attitude

· Relevant working experience preferred

• Client is a leading provider of life, pensions and financial solutions
• They are one of the largest life insurance company globally

About Our Client

Client is one of the largest life insurance company from Europe.

Job Description

• Lead and manage the policy servicing team to achieve operational efficiency by providing support on new business, top-up and surrenders
• Create and adapt relevant strategies to achieve service excellence by performing cross functional and cross line of business processes
• Understand the AML / Regulatory Framework, ensure that all processes are compliant with latest AML/ regulatory framework
• To assist with Data extractions for reporting purposes
• To assist with FATCA /CRS reporting
• Work with colleagues in a collaborative and supportive environment on ad-hoc projects
• New insurance application and policy services including due diligence checks
• Perform data entry of insurance applications
• Optimise operational performance with continual review of processes, procedures and guidelines
• Transition and development of existing team and moving towards a process driven organisation
• Manage service level agreements
• Train team members on policy servicing for all lines of business
• Work closely with the VISIO team to ensure that IT platform processes and data are processed and managed efficiently and accurately.

The Successful Applicant

• Bachelor's degree with 5 years of relevant experience in the financial/insurance industry
• Experience and knowledge in life insurance and/or HNW space
• Understand the AML/Regulatory Framework, FATCA/CRS reporting
• Passionately committed to developing a long-term career in the industry

What's on Offer

Client's sustainable diversity & inclusion management is being steadily driven forward with targeted measures and established processes with a view to promoting an open mind-set, continuous knowledge transfer, standardised management processes and a collaborative and respectful working environment.

Contact

Yandy Low (Lic No: R2199817 / EA no:18S9099)

Quote job ref

JN-052024-6423117

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N