Total 4,086 customer service manager job vacancies in d07 golden mile middle road

Roles & Responsibilities:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues.
• Submit dental claims vis CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Experience in customer service or reception duties (preferred)
• Minimum Diploma
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Career returnees are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Located near MRT station
• Career growth with structured training opportunities

• Able to speak English & Mandarin adequately
• Willing to work on alternate weekends & public holidays
• Customer interactions & satisfication
• Answering phone calls & assist with customer queries
• Helping with sales and marketing

Singapore Wake Park is the Nation's only Cable-Ski Park. 15 mins walk to Siglap MRT (Opens late June 2024)

Join our vibrant beauty and wellness centre as a dedicated Customer Service Executive. Your primary responsibility will be to ensure smooth day-to-day operations and deliver outstanding customer service. This is a key role where you will drive sales, manage inventory, and create delightful shopping experiences for our valued customers.

Job Highlights:

· Employee discount

· Flexible schedule

· Performance bonus

· 2 days off per week, 1 day rest on the weekend

Responsibilities:

· Maintain efficient operations at the centre, upholding the highest standards of customer service.

· Oversee and coordinate daily tasks to ensure a seamless centre operation.

· Attract customers through appealing visual merchandising that reflects the essence of the centre.

· Collaborate with team members to boost sales and achieve business targets.

· Efficiently manage and control inventory to meet customer demands.

· Responsibly handle customer inquiries from multiple company communication platforms.

· Deliver an exceptional customer service experience, offering product knowledge and assistance throughout the customers' buying journey.

Requirements:

· 3 to 5 years of experience in retail management and possess a Diploma in any field or relevant qualifications in retail studies.

· Strong commitment to ensuring customer satisfaction and providing outstanding service.

· Proficient in Excel.

· Excellent communication and interpersonal skills.

· Detail-oriented with a focus on maintaining the outlet's aesthetics.

If you are passionate about retail operations and have a burning desire to drive the brand forward, this is the perfect opportunity for you! Join our passionate team and embark on an exciting journey in the beauty and wellness industry. Apply now to be part of our dynamic and rewarding environment.

This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide. Not only will you be managing a team in excess of 40 colleagues you will play a key role within the store\\'s management team, assuming the role of Duty Manager at points throughout the week.

This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesaling.

Ensuring that the team comply with legal standards and company procedures at all times.

Ensuring that your team are fully trained in cash handling to minimise losses

Controlling debt and recover overdue or failed payments from customers

Maintaining accurate and timely payroll records.

Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction

Liaising with other department Supervisors to monitor orders for delivery

Managing a team of customer focused individuals throughout reception and checkout area

To be successful in this role your skills and experience will include:

Passionate about providing exceptional customer service

Flexible, adaptable and enjoys working with, as well as managing a team

An excellent communicator and have some experience in supervising or managing a team.

Practical experience in the retail trade

Roles & Responsibilities:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues.
• Submit dental claims vis CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Experience in customer service or reception duties (preferred)
• Minimum Diploma
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Career returnees are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Located near MRT station
• Career growth with structured training opportunities

• Be part of a renowned MNC specialised in Calibration
• 5 days work week

Job Overview

This CSR position (s) will support in our calibration site located at Changi North Crescent (East) and work closely with the Key Account Manager in the headquarter (HQ) on customer inquiry and related documentation to be completed.

Job Description

• Managing 3rd party sub-contract in handling the calibration work by taking quotation, issuing PO and manage & coordinate the scheduling for delivery.
• Preparation of quotations to client & purchase order to vendors
• Interacted with customers professionally by phone, email or in-person to provide information and direct to the right channels
• Manage files and records for clients
• Monitor office inventory activities, including ordering and requisitions, stocking and shipment receiving.
• Arrange schedule with vendor (internal & external) for site calibration schedule
• Arrange collection / delivery schedule with logistics upon receiving PO/item completion
• Ensure customer requirements on calibration & specification, certificate issued address are met based on requirements

Job Requirement

• Education Qualification: Min. Diploma in relevant discipline
• At least 1 year of relevant experience in related field
• Good interpersonal skills & customer service oriented

Job Highlights

• East Region - Changi North Crescent
• 5 Day work week (Monday - Friday)
• 7.30am - 5pm
• Company Transport Provided from several locations. (From the West-Bukit Pangjang MRT, From the East: Tampines and Punggol)

Location: 36 Purvis Street (Nearest Mrt : Bugis / City Hall)

Working Days : 5 days

Working Time: 2 Shifts，9.30am to 6.30pm / 2pm to 10pm

Company Profile:

We are a company focusing on stock software analysis and software course learning, with a strong technical research and development team and an excellent sales team. We provide comprehensive stock software solutions and professional stock software course training, have served hundreds of customers, and have been highly praised by customers.

Key responsibilities:

• Improve and organize customer information.
• Timely answer customers’ questions, and remind customer to renew or upgrade products.
• Arrange one to one teaching, coach software operation for new customers.
• Provide specific training according to the learning situation of clients to help them improve their investment level.
• Establish good cooperative relationship with customers.
• Simple video editing skill.

Requirements:

• Diploma in any relevant fields.
• At least 1 year of relevant work experience. We also are open to considering candidates who are new to the workforce and eager to learn and grow with us.
• Excellent communication and interpersonal skills
• Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and ability to maintain accuracy under pressure.
• Proficient in MS Office and other relevant software.

Employee Compensation and Benefits:

• We offer competitive salary and benefits packages, as well as opportunities for career development and advancement within our organization.
• Entitled for the stipulated public holidays.
• Free learning of stock investment professional technical knowledge and practical skills.
• Free use of internationally advanced smart share investment software without alternative products.
• Provide free training and enjoy the opportunity to learn and improve with the company's lecturers.

If you are inexperienced but love to learn and are interested in the stock market and the financial industry, you are welcome to join us.

Job Scope
- Resolve request, issues and handle customer inquiries.
- Proactively coordinate with sales team on communicating on customer requirements
- Achieve 90% on time delivery for customer requests
- Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment and fast turnover of inventory
- Update and maintain accurate records on customers' status
- Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)
- Providing on job training

Requirement
- Minimal prior experience welcomed
- 6 days off per month
- Ability to converse in both Chinese & English is preffered
- Proactive and always seeking new ways to improve yourself and your role
- Only serious candidates will be considered

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

✅ UP $3000

✅ 5.5 Days

✅ 8am - 5pm

✅ Geylang Bahru

Responsibilities:

· Handle incoming calls and emails

· Attend to all enquiries from customers

· Provide excellent customer service at all time

· Transfer calls to the correct department

Requirements:

• Minimum Nitec or above
• Minimum 1 year of experience in Customer Service or other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

As the Gallery looks to the future, it has committed to memorable and imaginative art & museum experiences - pushing for braver, more creative and more intentional work that shapes the role of art in our city and establishes the Gallery as a memorable, outstanding experience for our visitors. We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

ABOUT THE TEAM

This is a unique role that sits at the intersection of two teams: sharing a direct reporting line into the museum's Audience Experience Management (AXM) division and dotted to the Innovation Design team. The former (AXM) comprises Visitor Experience, Integrated Marketing, Creative Services and Digital Ecosystem. The latter focuses on driving the future of art and museum experience through innovation. Together, both teams champion a forward-looking, design and human-centric approach to visitor experience at the Gallery.

ABOUT THE ROLE

You will work across key visitor experience and experience innovation projects to champion a holistic, thoughtful and human-centered approach across the museum's physical, digital and human touchpoints designing experiences that inspire stories, create curiosity and move our visitors. Winning in this role means creativity and clarity (supporting the teams in research, strategy, journey-mapping) AND a can do' spirit exhibited in willingness to roll up your sleeves and get your hands dirty to bring your ideas to life (creative ideation, design prototyping). Successful designers will connect the dots between vision and the nitty-gritty, ideal state and on-the-ground reality, insights and design decisions, polished frontstage evidence and feasible backstage actions.

RESPONSIBILITIES

What You'll Do

• Visitor Research: Facilitate visitor research (qualitative and quantitative) and identify relevant user insights, needs and opportunities for action. This means working with our in-house data divisions, our front-of-house service teams, as well as bringing your own capability in design research methodologies such as visitor interviews, observational studies etc.
• Service Design: Translate observations and opportunities into thoughtful and imaginative design outcomes including the creation of service blueprints, design principles and end-to-end visitor journeys that account for both the frontstage (visitor interactions) and backstage (internal process) elements required to enhance overall museum experience in a way that meets both user needs and organisational goals. Your design proposals will cut across Gallery product-lines and channels (marketing, on-site, physical and digital) to ensure personalised, engaging, and memorable museum visits.
• Design Prototyping & Measurement: Develop lo + hi-fidelity prototypes of service touchpoints (getting into the nitty-gritty where necessary to demonstrate your vision) and conduct usability testing to refine and measure + validate visitor experience and organisational outcomes in your design proposals.
• Service Design Delivery: Work with cross-divisional teams to prioritise, turn service design concepts into practical, executable solutions that enhance operational efficiency, cohesive service, and elevated visitor engagement / satisfaction.
• Design Presentation & Communication: Able to clearly articulate your ideas and concepts in written, verbal and visual formats (including visitor journeys, service blueprints and storytelling presentations). Ability to adjust communication styles to engage effectively with senior management, Gallery staff and everyday visitors.
• Stakeholder Engagement: Engage with stakeholders at various levels to gather requirements, present design solutions and incorporate feedback. For this role, the expectation is an ability to engage with divisional directors. Of course, you will be supported by your direct team and managers in Visitor Experience and Innovation.
• Design Management: Able to time-manage and oversee the design process, facilitating check-ins and where necessary helping ensure external design vendors / partners stay on-brief and on-budget.

QUALIFICATIONS

• Must Haves:
  • Proficiency in design thinking and service design methodologies, with proven ability to translate complex concepts into user-friendly designs.
  • Familiarity with user research techniques and the ability to leverage insights for design improvements.
  • Excellent written, verbal, and visual communication skills; able to codeswitch between various audience levels
  • Strong level of care, both for the big picture' and the details in every experience you craft for our audiences (from design direction through to interaction etc).
  • A portfolio that demonstrates ability to think, work and design across online and offline touchpoints (including demonstrated research, personas, omnichannel user & customer journeys, as well as experience and interaction design solutions beyond digital-only).
  • Proficiency with service design blueprinting, prototyping and communication tools: e.g. Miro, Figma, Adobe.
  • Strong multi-tasking and project / time management skills for yourself and the projects you facilitate. And lots of initiative: this is a lean and ambitious team - come if you are a self-directed worker, filled with ideas and ready to learn!
• Good to Haves
  • Degree in Design (Service, Experience, Research) or adjacent field of study.
  • Experience designing for medium to large-sized organisations. Relevant work in (hospitality, retail, attractions etc.) are a bonus, but not mandatory: do include these in your portfolio sharing, if applicable.
  • Experience leading and facilitating cross-disciplinary workshops (or willingness to learn).
  • Experience defining and monitoring work based on service metrics (or willingness to learn).

Please note that your application will be sent to and reviewed by the direct employer - National Gallery Singapore

• 5-day work week: Mondays to Fridays
• Location: Seletar Aerospace; Pickup provided from designated MRT station
• Good career development opportunities

A global leader in the adhesives, coatings, thermal management materials, motion management devices and sensing technologies for the aerospace, automotive and industrial markets is seeking for a passionate and suitable candidate to join the team!

Job Responsibilities:

• Act as the main point of contact for key customers
• Handle full spectrum of order fulfilment; process sales order and invoices in a timely manner to ensure prompt delivery to customers
• Draft and prepare sales documents, quotations, proposals, reports and other relevant correspondence
• Compile and report statistics based on consolidated information and calculations
• Liaise with external customers to ensure queries on product availability, prices, status of order and delivery status are dealt with a prompt and accurate manner
• Coordinate and work closely with internal counterparts e.g. material planning, manufacturing, engineering, shipping and finance team to resolve any customers’ complaints
• Ensure up-to-date customers’ records are maintained
• Maintain sales commission and expense records
• Generate regular sales reports and forecast analysis to the management
• Recommend process improvements when necessary
• Assist to organize and participate in customer/ sales meeting and trade shows when required
• Other relevant duties as required

Job Requirements:

• Minimum Diploma and above in Supply Chain/ Business/ Logistics or equivalent
• Minimum 8 years of relevant experience in customer service/ sales administration/ logistics/ shipping
• Effective interpersonal and communication skills
• Proficient in MS Office
• Proficient in SAP is advantageous

Interested and suitable candidates, please email your CV in MS Word to

ammerlinelam@celecti.com.sg

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

1.Role Description

This positon report to kitchen manager. The Service Supervisor leads the compliance of service, food hygience, safety and other standards amongst the team on each shift. She assists in managing front-of-house operations and customer services to optimise outlet performance.

2. Specific Responsibilities

• Leadership: Provide strong leadership to service staff ensuring high standards of service.
• CustomerEngagement: Regularly interact with customers to gather feedback and improve the dining experience.
• Operational Management: Develop strategies to enhance service efficiency and manage manpower schedules for optimal staff untilization.
• Quality Control: Supervise staff to ensure adherence to service standards and maintain strict quality control over food hygiene.
• Training: Organize training sessions for staff on new product launches and service standards.
• Inventory Management: Manage the ordering of food and non-food items, maintaining optimal stock levels.
• Compliance: Ensure compliance with food hygiene, safety regulations and maintain the highest level of sanitation.

3. Competencies

• Gain of service experience.
• Leadership Skills: Strong leadership and team management skills.
• Communication: Communivation and customer service skills.
• Problem-Sloving: Ability to handle and resolve issues efficiently.

4. Duration of Attachment offer

ser 6 Months

As a Mobile Customer Advisor, we want you to use your natural curiosity to get to know all about our customers and their home décor projects.

Fast forward your retail career with the best in the business. We are stronger together. Join us and become one of the Proud faces of Carpetright.

As a Mobile Customer Advisor - your day might look like this:

• Travelling to wherever you are needed within a given geography
• Meeting and greeting customers
• Using your on-point product knowledge and expertise help our customers choose the right products for their needs. All done in a way that delights them and gives you a great sense of pride

• Helping customers chose products and offer the best advice to them
• Being a Carpetright ambassador, product expert and having a passion for guiding customers through their home décor projects

The benefits we will give you:

We are a family friendly business that is passionate about rewarding and recognising our people. We also offer a wide range of other benefits such as;

• Unrivalled market leading training to set you up in your new career here at Carpetright, as well as the ability to progress your career
• Competitive pay
• Generous product discounts and other varied discounts through our Proud Perks portal
• Access to a digital GP
• Healthcare cash plan and eye care contribution
• Wellbeing initiatives and resources
• Pay day advances and a holiday trading scheme
• Cycle to Work scheme
• Life Assurance (up to 4 x base salary)
• Pension scheme

As a Mobile Customer Advisor we hope you’ll bring:

• A full UK driving licence and the use of a vehicle as this is not provided as part of the role. If you do not have access to your own vehicle, please look at our in-store Customer Advisor role as an alternative
• Confidence and ambition
• A passion for customers and delivering an exceptional experience
• A ‘best in the business’ expert approach, we want you to know our products and services inside out, but don’t worry we will give you all the training and support you will need to succeed
• Bags of enthusiasm to drive our business forward and personally succeed
• Your own uniqueness and an ability to build rapport quickly
• Adaptability to work at differing locations and with differing teams
  

Why Choose Carpetright:

Online and in-stores across the country, our experts are bringing customers’ dreams to life. To continue being the best at what we do, we need the very best people. The big dreamers, go-getters and team players who thrive in fast-paced, high-energy environments.

With over 30 years at the forefront of an ever-evolving industry, we’re always looking for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning.

Join us on our mission to deliver the best, and in return we’ll give you all the support and training you need to learn new skills, take on more responsibility and become the very best at what you do. Proud to be creating beautiful homes, proud to be driving the customer journey in the fast lane, and proud to be one of us.

Ready for that next step? Browse our latest opportunities and discover how you can become one of the proud faces of Carpetright.

Growth. Opportunity. Development

Responsibilities and Duties:

• Addressing and resolving residents' feedback and complaints, including arranging site inspections.
• Assigning supervisors to participate in joint inspections for reported defects.
• Creating work schedules for subcontractors to rectify defects.
• Liaising with project stakeholders such as subcontractors, HDB, Town Council, and consultants.
• Drafting and responding to feedback/queries, communicating with residents, and accurately documenting defects, both in hardcopy and online submissions.
• Maintaining and managing the Building Service Centre.
• Performing administrative tasks, including meticulous recording and filing of documents in line with ISO standards.
• Carrying out any other tasks delegated by the superior.

Qualifications:

• Completion of at least 5 subjects, including English, at GCE “O” Level or possession of a Nitec Certificate.
• Preferably, previous experience in customer relations.
• Proficiency in English and at least one other official language of Singapore, with a friendly demeanor.
• Possession of the Singapore WSQ Certificate in Service Excellence (Level 1) would be beneficial.
• Strong customer focus with excellent communication and interpersonal skills.
• Competence in effectively managing public relations with residents.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to cvs@jdawms.com. In your resume, kindly include the following details:

1. Current Salary:
2. Expected Salary:
3. Availability:
4. Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)