About Energy Exemplar
Energy Exemplar is empowering transformative energy decisions across the globe.
Energy systems worldwide are undergoing radical changes to solve reliability challenges, meet clean energy targets, and integrate with adjacent industries. Energy Exemplar fits into this environment by revolutionizing the future of energy with clarity, speed, and innovation.
We are the market leader in the technology of optimization-based energy market simulation. Our modeling software suite, made up of PLEXOS and Aurora, is used in every region of the world. We have over 500 customers in more than 74 countries. One of our core values here is customer success. In order to continually serve our customers, as our base has grown - so has our team. We now have over 380 employees worldwide, and that number continues to grow. With offices in Adelaide (Australia), Salt Lake City and Sacramento (USA), London (England), Pune (India), and Singapore we are truly one global team.
We are constantly striving to develop innovative solutions to empower informed decisions about the energy future. Our team continuously strives to be first to market with the latest advances in mathematical programming and energy market simulation theory. Energy Exemplar’s founder, Glenn Drayton, is still heavily involved in our software development, backed by an expert team.
Energy Exemplar has grown significantly over the past few years, and we continue to do so as we grow at about a 30% rate annually. To continue this growth trajectory, we require an industry leading product portfolio whose hallmark is continued innovation. We also need to continue our expansion into new industries, technologies, and service models. To achieve this – we need additional talent to join our innovative, forward thinking, revolutionary company.
Energy Exemplar Vision, Culture and Values
Our Vision is empowering transformative energy decisions – revolutionizing the future of energy with clarity, speed, and innovation.
At Energy Exemplar, we foster a culture for passionate and curiosity-driven innovators to thrive.
We promote inclusivity and know that ideas and solutions can come from all levels. While our offices and employees are located throughout the world, we encourage connection and collaboration across teams and time zones. We allow for autonomy and project ownership, and support data-driven risk-taking in order to achieve excellence. A role with Energy Exemplar will see you working in a fast-paced, challenging, and equally rewarding environment where no two days are ever the same.
Energy Exemplar prides itself on its ability to assist its clients and customers to make complex impactful decisions. Energy Exemplar solves complex problems for its clients and provides a ‘crystal ball’ whereby clients can predict multiple futures and make intelligent decisions about tomorrow.
Our people reflect that desire – they are passionate about our product and about the solutions we offer our clients. Our business moves fast and doesn’t look back – it is always striving to solve tomorrow’s problems….today. That’s why we continue to be the market leader – globally.
It’s not just about the quality of our product but the quality of our people. Our people are creative, and they always look for a better way. They own their outcomes, and they perform to their best – every day. That’s what makes us who we are and a great place to work.
Our Values reflect the way we work, make decisions, and solve our problems. They also tell the story of how we work with each and with our customers.
Energy Exemplar’s Values are as follows:
CUSTOMER SUCCESS
• Solve the problems that matter
• Deliver solutions that drive outcomes
• Customers’ success drives our business success.
ONE GLOBAL TEAM
• A place where everyone can do their best work
• Passionate about making a positive impact
• Collaborate, communicate and act as one team
INTEGRITY & OWNERSHIP
• Take ownership and be accountable for outcomes
• Value spirited debate then align behind decisions
• Operate at the highest standards
INNOVATION EXCELLENCE
• Frontrunners – relentlessly pursuing innovation and excellence
• Foster idea generation at all levels
• Create the future by pushing the boundaries of today
About the Position
As a member of the Asia Pacific (APAC) Sales team, the Senior Energy Market Analyst will be responsible for engaging directly with both potential and existing clients to increase sales and ensure existing clients are well serviced. The Senior member of the team will also lead and manage software implementation projects and oversee more junior members of the team.
The Senior Energy Market Analyst will work closely with the Vice President and Head of Solutions, Sales and Business Development Executives to achieve common goals. Success will be measured based upon the successful completion of implementation projects and meeting technical requirements when performing sales. This role works in close collaboration with a team of technical subject matter experts and software developers. Leadership and strong communication skills are required to guide more junior members of the team.
Successful candidates will be high energy, intelligent, outgoing, professional, driven and able to multi-task in a dynamic and often changing environment. Required will be honesty, integrity, ability to work both independently and collaboratively, and significant industry based technical knowledge.
Key Stakeholder Relationships
This position works closely and collaboratively with all Energy Exemplar staff but in particular:
• You will present and demonstrate Energy Exemplar’s products to key individuals from companies including but not limited to senior managers and executives.
• You will interact directly with potential clients and comppaborate to build concept models, provide training and advise on modelling techniques.
• You will interact directly with the existing client base, providing answer to technical support questions relating to the product properties, settings and features. You will provide troubleshooting and general modelling advance and guidance to clients and ensure licenses are activated and re-activated in a timely and correct manner.
• You will work closely with the product development teams to resolve technical issues and generate product development stories as a result of client cases. You will also provide assistance in QA testing new product releases.
• You will assist Account Management with retention calls and visits with clients.
Key Accountabilities and Duties
The following list is provided to set an expectation of the ‘core’ responsibilities of the role but is not intended to be an exhaustive list that covers all tasks that may be required on a day-to-day basis. As a rapidly growing business, it should be expected that the role and associated tasks are likely to evolve over time and that there will be situations where tasks not listed below will need to be undertaken to support region and business growth initiatives.
Technical Sales Support
• Commercially apply advanced knowledge of PLEXOS for new client demonstrations.
• Build Proof of Concept models to assist clients during PLEXOS trial.
• Provide training and travel as required to existing customers using PLEXOS (advanced and customised level).
• Prepare highly technical proposals and tenders.
• Support the Vice President/ Head of Solutions, Sales with sales inquiries and sales conversions.
Internal Support
• Provide advanced technical advice to Energy Exemplar sales and support staff.
Provide technical advice and mentorship to Energy Market Analysts.
• Oversee and review work done by Energy Market Analysts.
• Build, calibrate and maintain accurate simulation ready datasets.
• Communicate customer requirements with the development team.
• Research and assist in formulating white papers, webinars and demonstrations to market PLEXOS.
• Other admin tasks as required by the job
Implementation Support
• Project manage implementations projects as required.
• Interact with clients at a technical and project level to enhance their modelling capability.
• Troubleshoot possible dataset issues and liaise with development team.
Learning and Development
• Maintain knowledge of PLEXOS software at an Advanced level.
• Maintain a high level of energy / power market knowledge, news, trends and industry developments.
Candidate Requirements
Skills, Knowledge and Experience:
• Foundational knowledge of power generation, transmission and utilities industry desired
• Strong interpersonal presence and skills - demonstrated ability to build rapport
• Proficient with corporate productivity and web presentation tools
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Self-driven, results-orientated with a positive outlook and a focus on quality
• Advanced knowledge of standard Microsoft programs – Word, Excel, PowerPoint
• Ability to manage multiple competing priorities
• Sense of urgency for goal achievement
• Strong desire for personal and career advancement
Qualifications:
• Tertiary qualification in Applied Mathematics, Engineering, Economics, Operations Research or similar degree – ideally with specialisation in Power Systems.
• Advanced knowledge of PLEXOS or other mathematically based optimisation tools
• 3 to 5 years of experience in the Energy industry with a strong understanding of energy economics and market fundamentals
• Experience working with Salesforce.com or similar CRM
• Energy technology industry experience
• Fundamental understanding of cloud computing
