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Jobs in Singapore   »   Jobs in Petaling Jaya   »   PR / Media / Communications jobs   »   CRM Executive / Senior Executive

CRM Executive / Senior Executive

Malaysia
  • Delivery of all CRM activity for the business – including e-mail, direct mail, SMS marketing, site/mobile messaging, loyalty programme(s) and other activity streams as required
  • Manage the promotional calendar, ensuring that all bonus codes, promotions and campaigns are delivered
  • Ensure that all activity delivered is consistent and follows the Brand guidelines as well as Best Practice and that all materials are fully compliant with all relevant legislation
  • Proofing all campaign and ensuring that quality standards are met
  • Source, segment, acquire and manage email marketing data, working with CRM Team and technology partners where appropriate
  • Drive forward the performance of email marketing in terms of Open Rate, Click Through Rate and ROI whilst reducing unsubscribe rates
  • Track all campaigns and report performance on a regular basis
  • Implement testing plans to develop rich and dynamic content, subject lines and promotional offers
  • Monitor customer experience across all channels and make changes where required through support teams to ensure any sub-optimal items/processes/pages/etc. are improved

Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Nearby public transport
  • Regular team activities
  • Company trips
  • Medical insurance
  • Open culture
  • Personal development opportunities
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Company Overview

Setia Awan  is one of Malaysia’s leading property developers.

With more than two decades of experience in the industry, Setia Awan aims to consistently offer its customers a comprehensive array of high quality and innovative properties.

Keeping true to its tagline, For Quality Lifestyles, Setia Awan develops properties that are good value for money, ranging from affordable properties to luxury developments.

Over the years, Setia Awan has diversified from operating primarily as a property developer to incorporating other related businesses.

To date, the Setia Awan group comprises four main divisions – property development, hotels and resorts, property management and plantation

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Company Summary
Setia Awan Holdings Sdn Bhd
http://www.setiaawan.com
501-1000 employees
Property Development
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