Total 6,419 Customer Service job vacancies in Melrose Park, IL 60160

Key Responsibilities:

• Handle inbound customer inquiries and provide accurate information regarding products/services.
• Make outbound calls to follow up with customers or conduct surveys.
• Assist customers in resolving issues and complaints with a professional and empathetic attitude.
• Maintain customer records by updating account information in the system.
• Meet daily/weekly targets for call volume and quality standards.
• Work collaboratively with team members to ensure consistent customer satisfaction.

Perks & Benefits

• Employee equity
• Casual dress code

主要職責：

• 處理入境客戶詢問並提供有關產品/服務的準確資訊。
• 撥打外線電話跟進客戶或進行調查。
• 以專業和同理心的態度協助客戶解決問題和投訴。
• 透過更新系統中的帳戶資訊來維護客戶記錄。
• 滿足每日/每週的通話量和品質標準目標。
• 與團隊成員合作，確保一致的客戶滿意度。

津貼和福利

• 員工股權
• 休閒著裝要求

CommunicationUtilise and demonstrate sensitive communication styles. Communicate effectively with stakeholders, patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating. Anticipate barriers to communication and take action to improve communication. Maintain effective communication within the office environment and with external stakeholders. Ensure awareness of sources of support and guidance (eg PALS) and provide information in an acceptable format to service users, recognising any difficulties and referring for further support where appropriate. Delivering a quality service Prioritise, organise and manage own workload in a manner that maintains and promotes quality. Participate in quality assurance and safety processes across the organisation and its activities. Participate in shared learning across the organisation and wider health and social care system. Use a structured framework (e.g. root-cause analysis) to manage, review and identify learning from complaints, clinical incidents and near-miss events. Assess the impact of policy implementation on care delivery. Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients health procedures and local guidance. Leadership personal and people development Take responsibility for own learning and performance including participating in coaching/supervision and acting as a positive role mode. Support staff development in order to maximise potential. Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice. Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency or actions that are not in the interest of the public and/or users of services. Critically evaluate and review innovations and developments that are relevant to the area of work. Enlist support and influence stakeholders and decision-makers in order to bring about new developments in the provision of services. Contribute to planning and implementing changes within the area of care and responsibility. Contribute to the development of local guidelines, protocols and standards. Team working Understand own role and scope and identify how this may develop over time. Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working. Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence. Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team. Work effectively with others to clearly define values, direction and policies impacting upon care delivery. Discuss, highlight and work with the team to create opportunities to improve patient care and employee satisfaction. Agree plans and outcomes by which to measure success. Management of risk Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and service users. Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines. Ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs. Complete mandatory and statutory training requirements. Apply infection-control measures within the organisation according to local and national guidelines. Interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of the organisation. Managing information Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information. Review and process data in order to ensure easy and accurate information retrieval for monitoring and audit processes. Manage information searches using the internet and local library databases. Understand responsibility of self and others to the organisation regarding Data Protection (Data Protection Act 1998, General Data Protection Regulations, 2018 and Freedom and Information Act, 2000). Learning and development Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (eg courses and conferences). Assess own learning needs and undertake learning as appropriate. Equality and diversity Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity. Enable others to promote equality and diversity in a non-discriminatory culture. Support people who need assistance in exercising their rights. Monitor and evaluate adherence to local chaperoning policies. Act as a role model in the observance of equality and diversity good practice. Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care. Infection Control NPC staff are responsible for protecting themselves and others against infection risks. All staff, regardless of whether or not they deliver a clinical role, are expected to comply with current infection control policies and procedures. Sustainability and Carbon Reduction All staff are expected to work in a sustainable manner, demonstrating consideration for environmental issues and the adoption of alternative working practices where possible to contribute to carbon reduction.

Care Assistant Days- Required for our brand-new luxury care home ‘Carpenders Park', Part of The Country Court Family
Hours: Days 44 Hours per week, working weekends on rota (Shift Times 0800-2000)
Would you like to be part of our new Team at Carpenders Park Care Home?
Carpenders Park Care Home located in Watford and accommodates up to 76 residents. Specialising in residential care, dementia care, and short-term respite care, Carpenders Park will provide a warm welcome as soon as you set foot through the door.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT (NIGHTS) ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working night shifts
Able to engage well with the residents and their families
Have good written & verbal communication skills
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.
You may have experience as
Care Assistant, Carer, support worker, dementia, Alzheimer’s, care worker, health and social care, healthcare, senior care assistant.

Care Assistant Nights- Required for our brand-new luxury care home ‘Carpenders Park', Part of The Country Court Family
Hours: Nights 44 Hours per week, working weekends on rota (Shift Times 2000-0800)
Would you like to be part of our new Team at Carpenders Park Care Home?
Carpenders Park Care Home located in Watford and accommodates up to 76 residents. Specialising in residential care, dementia care, and short-term respite care, Carpenders Park will provide a warm welcome as soon as you set foot through the door.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT (NIGHTS) ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working night shifts
Able to engage well with the residents and their families
Have good written & verbal communication skills
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.
You may have experience as
Care Assistant, Carer, support worker, dementia, Alzheimer’s, care worker, health and social care, healthcare, senior care assistant.

Senior Care Assistant (Days) - Required for our brand-new luxury care home ‘Carpenders Park', Part of The Country Court Family
Hours: Days, 44 Hours per week, working weekends on rota (Shift Times 0800-2000)
Would you like to be part of our new Team at Carpenders Park Care Home?
Carpenders Park Care Home located in Watford and accommodates up to 76 residents. Specialising in residential care, dementia care, and short-term respite care, Carpenders Park will provide a warm welcome as soon as you set foot through the door.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Aiding residents emotional well-being and social needs
Administration and monitoring of medications to residents.
Supporting residents at meals time
Mentor & assist new employees.
Implement, monitor and review care plans to meet residents specific needs.
Plan, allocate & supervise the work of the team of care assistants

*This is not intended as an exhaustive description of duties, please see the job description for full details.
ABOUT YOUOur fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Experience as a Senior Care Assistant & leading a team.
Be no stranger to working night shifts
Have a friendly & caring attitude.
Able to engage well with the residents and their families
Have an understanding of people with Dementia
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful you will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

Senior Care Assistant (Nights) - Required for our brand-new luxury care home ‘Carpenders Park', Part of The Country Court Family
Hours: Nights, 44 Hours per week, working weekends on rota (Shift Times 2000-0800)
Would you like to be part of our new Team at Carpenders Park Care Home?
Carpenders Park Care Home located in Watford and accommodates up to 76 residents. Specialising in residential care, dementia care, and short-term respite care, Carpenders Park will provide a warm welcome as soon as you set foot through the door.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Aiding residents emotional well-being and social needs
Administration and monitoring of medications to residents.
Supporting residents at meals time
Mentor & assist new employees.
Implement, monitor and review care plans to meet residents specific needs.
Plan, allocate & supervise the work of the team of care assistants

*This is not intended as an exhaustive description of duties, please see the job description for full details.
ABOUT YOUOur fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Experience as a Senior Care Assistant & leading a team.
Be no stranger to working night shifts
Have a friendly & caring attitude.
Able to engage well with the residents and their families
Have an understanding of people with Dementia
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful you will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

Postion: Childcare / Infantcare Educator

• Islandwide location (Work nearby home)
• L1/ L2 / EY1 / EY2
• DECCE / ACEY / HCIC

Requirements:

• Diploma in Early Childhood Care & Eductaion
• DPT L1 / L2
• Infant Care - HCIC / CIT / ACEY

Responsibilities:

• Follow health, safety, nutritional and hygiene standards and rules.
• Guide the social and emotional growth along with confidence in children.
• Impart the core values of early childhood education with events.
• Reach out to and foster trust and respect in relationships with children.
• Review teaching and learning approaches that follow Curriculum Frameworks.
• Set up quality learning environments.
• Understand the learning and developmental needs of young children (birth to age 8).
• Use classroom management and document children’s learning.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Details:

• Working days: Mon - Fri (office hours)
• Work location: Clarke Quay / Novena (work in office)
• Salary: $3,000 per month
• Contract duration: till Dec 2025 (Renewable depending on performance and project)
• Able to start work immediately or within 1 month notice period

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Service Technician

• Salary: $2000 - $3800 ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Service Associate who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 3 years of working experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to hr@recruitpedia.sg/ talents@recruitpedia.sg

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

• Mon-Fri 12pm-8pm, Sat 9am-230pm
• Location: Bedok, Yew Tee, Keat Hong (Close to CCK) and Punggol East
• Salary: $2500 - $2800
• Expected start work: End Dec 2024

Job Description:

1. Plan and conduct tuition classes at Primary and Secondary subjects.
2. Must be able to teach multiple subjects such as Math + Sciences or English language / Chinese language.

Requirements:

• Preferably Bachelor degree.
• With student care teacher experiences preferred.

Interested applicants can email your CV to supreme.evelynnchua@gmail.com or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Salary Range : $2200- $3000
• Working Days: 5 days a week (required to work on Saturday & Sunday)
• Working Location: Novena / Seletar Rd / Woodlands / Marine Parade [Need to teach at least 2 branches, cannot choose the preference]

Job Description

• Conduct lessons in accordance with Centre curriculum.
• Plan and deliver Chinese language composition writing and Chinese language lessons in accordance with the Company's guidelines and framework to achieve desired learning outcomes.
• Plan and develop teaching materials.
• Prepare student progress report.
• Assist in centre events and activities.
• Communicate effectively with parents by providing regular updates on students.

Job Requirements

• Degree holder with at least 2 years of Singapore teaching / working experience.
• 5 days a week (required to work on Saturday & Sunday) .

Interested applicants can email your CV to supreme.evelynnchua@gmail.com or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Working Days/Hours: Monday - Friday; 830am – 6pm

Location: Chinatown

Contract till 31 Dec 2025

Job Description:

• Reports directly to the Quality Service Experience Manager (QSM)
• Responsible in providing excellent service to all customers
• Handle mailbox enquiries and resolve customers issues via email communication and personalised calls
• Ensure accuracy of data collected from the customers
• Maintain and update the survey database with proper notes indicated in the system
• Responsible for distributing enquiries and follow ups to relevant teams, stakeholders and departments
• Fulfil the service level agreement by responding to all emails within 3 working days turnaound time and ensure prompt follow up on cases
• Provides daily email summary report to the QSM
• Escalate to the QSM on challenging issues or complaints received through mailbox channels
• Work closely with inbound/outbound Project Experience managers in developing quality service operational SOPs and processes
• Analyses service quality across the contact centre and provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Using various data such as contact centre daily service level, customer satisfaction, surveys data accuracy and call/complaint logs to develop strategies and techniques which enhances the overall effectiveness of the contact centre operations
• Train and guide employees to create a culture of service excellence
• Any other ad-hoc duties

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at dataprotection@persolkelly.com. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Salary : $2,500 - $3,300
• Location: Buangkok
• Working hours: 44 hours - perm 12 hours Night shift
• Monday - Sunday (4 days work week) 8pm to 8am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279