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Address:
320 S Canal StreetJob Family Group:
Wealth Sales & ServiceThe Wealth Management Support Specialist delivers exceptional operational and client servicing support to internal colleagues on behalf of Trust, Investment, Estate, and Family Office clients. Works collaboratively with internal partners and other operational teams to execute daily operational activities of existing client accounts.
Responsibilities:
Provides high quality service to Trust & Estate clients to deliver an exceptional client experience. Provides support for various aspects of Trust & Estate account management and administration to ensure compliance.
Provides support to Front Office personnel through transaction processing and performing account maintenance while balancing both the customer and the bank's needs.
Identifies areas of improvement to support overall client experiences.
Identifies possible trends and barriers to defining a great customer experience and escalates these opportunities for improvement
Identify continuous improvement opportunities to increase departments’ performance such as process improvement, complaint investigation, etc.
Develop and maintain knowledge and understanding of processed performed within WMSS Specialists team.
Builds effective relationships with internal stakeholders.
Identifies and escalates all irregularities and discrepancies to management.
Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensures an effectively run function.
Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.
Qualifications:
0-2 years’ experience working in an operational or central processing team environment
Post-secondary education in related field of study
Working knowledge of Microsoft Office suite
Knowledge of Trust or fiduciary a plus
Verbal & written communication skills
Compensation and Benefits:
$44,000.00 - $82,000.00Pay Type:
SalariedThe above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
We’re here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at http://jobs.bmo.com/us/en
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Official account of Jobstore.
Customer Service Representative -Spanish, Italian or Dutch Speaking
At Cardinal Health, we aim to be a trusted partner, offering a broad range of innovative solutions that help our customers provide cost-efficient, more effective healthcare. Join our team of 50,000 humble partners striving each day to make healthcare more efficient, providers more effective, and patients as healthy as possible. We are currently looking to recruit a Customer Service Representative.
Based in our office in Dublin, Ireland you will be responsible for, but not limited to, the following.
Work Schedule: Monday - Friday day shift, including a hybrid work model
Essential Functions and Responsibilities
The Customer Service agent is responsible for maintaining a positive experience for our customers. The role will partner closely with our internal regional Commercial teams, Operations, supply chain, and other Order-to-Cash functions to ensure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. The role is responsible for implementing the processes critical to manage the business accurately and efficiently.
The Customer Service agent will act as the point of contact on a day today basis, owning the operational relationship with the customer and their duties will include:
Daily processing of orders in an accurate manner
Responding to customer queries via email and telephone in a timely manner and to the highest standard with an aim to resolve completely first time.
Resolving order, shipping, returns, credits & invoice queries
Dealing with customer complaints, escalating to management as appropriate.
Reviewing daily reports for customer allocations, blocked orders etc. ensuring shipment in line with the committed lead time.
Investigating and processing returns orders, credits & invoice queries.
Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
Responds to inquiries from internal customers, such as commercial and other supply chain teams, regarding order tracking information as well as on-hold, back order and high priority statuses.
Establish strong working relationships with commercial team, OTC provider and other client functions required to provide a consistent, quality customer experience.
Provide ongoing feedback to drive efficiencies by identification of process gaps and bottlenecks at a customer level.
Ensure discrepancies are resolved in a timely manner and provide visibility to the management team to identify root causes so that these can be addressed.
Ensure compliance with all relevant guidelines and controls – legal, regulatory and other country or customer specific requirements.
Qualifications and Experience
Education: Some third level preferred or similar experience.
Languages: Fluency in English + fluency in an additional European language (Spanish, Italian, French or Dutch) is considered a distinctive advantage.
1-2 years’ experience in a Customer Service / Order Management role.
Strong team member, building an environment of trust and inclusivity.
Solution orientated and ability to work on own Initiative.
Operates in a collaborative mindset.
Communication skills with strong interpersonal skills including active listening.
Strong attention to detail.
Ability to multi-task and adapt in a fast and dynamic organization.
Demonstrated passion for excellence with respect to treating and caring for the customers.
SAP system knowledge and familiarity with order management processes preferred.
Salesforce.com knowledge is considered a strong advantage.
The Company
Headquartered in Dublin, Ohio, Cardinal Health (NYSE: CAH) is a health care services company that improves the cost-effectiveness of healthcare. As the business behind healthcare, Cardinal Health helps pharmacies, hospitals and ambulatory care sites focus on patient care while reducing costs, improving efficiency and quality, and increasing profitability. Cardinal Health is an essential link in the healthcare supply chain, providing pharmaceuticals and medical products to more than 100,000 locations each day and is also the industry-leading direct-to-home medical supplies distributor. The company is a leading manufacturer of medical and surgical products, including gloves, surgical apparel and fluid management products. Ranked #14 on the Fortune 500, Cardinal Health employs more than 40,000 people worldwide. More information about the company may be found at www.cardinalhealth.com
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here
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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.
Minimum Qualifications
Preferred Qualifications
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Official account of Jobstore.
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
About the role:
The Sr Manager, Utility Customer Success Management will be responsible for empowering the customer to minimize time to value and working cross functionally to drive initiatives internally on their behalf. The primary purpose of this role is to provide value and build interpersonal relationships that foster customers who are active promoters. We do this by driving enablement externally and advocacy internally. To be successful, you must have an in-depth knowledge of company products, services, partner integrations, client business practices and possess effective communication skills with a genuine desire to help others.
What you’ll do here:
Proactively manage a portfolio of mostly Large, Core, and Base customers
Manage, coach and mentor a small team of CSMs
Develop and build strong relationships with key customer stakeholders and executive sponsors: steering committees, regular visits, reports, events
Coordinate small internal customer projects
Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers
Proactively identify and escalate at risk clients and product issues
Conduct quarterly business reviews with assigned clients.
Serve as a subject matter expert for Utility Expense Management and Resident Billing Services
Ensure customer goals and objectives are met and deliver regular portfolio performance reporting
Research and assist with resolution of performance issues
Assist customers with general inquiries and initial research and escalate as necessary
Ensure 95% call to action compliance.
Provide a high level of actionable insight and data analysis to provide value for our customers.
Participate in all team meetings and provide process enhancement feedback while evangelizing the culture and spirit of teamwork.
Be viewed by clients as a trusted advisor that understands their business and have Zego can help impact key business results
Participate in POD and attend Sprint review meetings .
Accurately documents and updates client records, support notes and interactions within the various software systems (Salesforce, Jira, etc).
Consistently meets personal/team goals and quotas.
Develop and manage a book of clients from CSA covered segments
Mediate between clients and the organization.
About you:
8+ year experience in a Customer Success or Account Management role with 3+ in informal or formal leadership roles
Proven track record of success
Experience with Salesforce (or other comparable CRMs), support, ticketing software systems and best practices.
Proven ability to work in a fast paced, team centered work environment
Prior experience in SAAS, multifamily, hoa or proptech.
Technical aptitude and ability to identify alternative solutions to customer issues.
Ability to handle multiple, critical, high priority issues with a sense of urgency .
Proficiency with Google Suite Products.
Excellent communication– verbal, written, interpersonal with strong active listening skills.
Detail-oriented and dependable, with a positive and inquisitive attitude.
Ability to multitask, prioritize, and collaborate
Exhibit a high degree of self-motivation, drive and a proactive nature.
Bonus points if you have:
Bachelor's degree or higher
Multifamily Utility Management experience
Real Estate or PropTech industry experience
The US base salary for this full-time position is $90,000 - $120,000 + bonus + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Official account of Jobstore.
We are currently seeking and interviewing ambitious and team-oriented, analytically-minded individuals who enjoy problem-solving and researching in a fast-paced and FUN work environment!
DaVita is currently looking for a Patient Account Specialist. Individuals who excel in this role are highly ambitious, results driven, and comfortable thinking "outside the box". In this role you will develop and maintain relationships with insurance companies. Acting on behalf of DaVita you will collect payment from insurance companies on outstanding patient balances, research and resolve problem accounts as needed, and maximize collections to achieve collection performance goals.
With DaVita, you have the chance to work hard, be competitive, and have FUN doing it. AND you'll never have to wear a tie again!
Individuals in this role work with Insurance Payers to research and resolve accounts on behalf of our first-class patients. While research and resolution is often conducted by phone, resolution is also achieved through email and insurance carrier portals.
• Identify trends and perform root cause analysis on unpaid and underpaid claims
• Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payor
• Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives
• High school diploma or GED, required
• Associates or Bachelor’s degree, highly preferred
• Ability to research and problem solve, using analytical and critical thinking skills
• Healthcare and medical billing/collections experience is preferred
• Intermediate computer proficiency in Microsoft Office including: Word, Excel, and Outlook
• Demonstrated history of resolving challenging issues
• Deeply built values of TEAM!
What's in it for you? Here's what we bring to the table:
• A Fun, relationships-based culture-patient- and teammate-driven team
• Working for a company stability-as the nation's largest independent provider of dialysis services
• Receive award winning training, as note in Training Magazine Top 125 award-winning education
• Opportunity for multiple career paths across a variety of cutting-edge modalities
• Rewards for your STELLAR performance
• Clinical outcomes consistently ranked above the national average-treating more than one-third of the dialysis population (that's approximately 100,000 patients!)
• Exceptional benefits-including the healthcare industry's most generous profit sharing program
Most importantly...The best fit candidate for this position is someone who can connect strongly with our Core Values and be a shoe in with our Culture. We know our new Patient Account Representative is out there…and we look forward to hearing from you!
To learn more about us and explore our nationwide opportunities check out our website at http://careers.davita.com!
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
#LI-TT1
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Salary/ Wage Range
$18.50 - $27.00 / hourCompensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Official account of Jobstore.
Fresenius Medical Care is the premier health care company focused on delivering the highest quality of care to people with renal and other chronic conditions. Through our industry-leading global network of more than 3,400 dialysis clinics and acute care centers, outpatient cardiac and vascular labs, Fresenius Medical Care provides coordinated health care services at pivotal care points for hundreds of thousands of chronically ill patients. As the world’s only vertically integrated renal company, we also offer specialty pharmacy and laboratory services, as well as manufacturing and distributing the most comprehensive line of dialysis equipment, disposable products and renal pharmaceuticals.
We are currently looking for a Talent Acquisition Coordinator, that will be a member of Global Business Services Talent Acquisition Team
Responsibilities
Qualifications and requirements
Official account of Jobstore.
At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:
Putting people first and building relationships with intention
Seeking out and embracing new ideas
Believing that how we do things is as important as what we do
Location: Edmonton, AB
Term: 6 months
On-site requirements. Everyday flexibility.
Location: Edmonton Corporate office
CWB Financial Group (CWB) is on a mission to become the best full-service bank for business owners in Canada.
It’s a new world, and we are learning to embrace it. Work and life have been connected in new & different ways - for our clients & their businesses too. So, at CWB we’ve been changing the way we work. In fact, we’re still changing. We’re still learning.
Canadian Western Bank (CWB) is the only full-service bank in Canada with a strategic focus to meet the unique financial needs of businesses and their owners. Our teams take a relationship-based approach to deliver a uniquely proactive client experience through highly personalized service, specialized expertise, customized solutions, and faster response times. We provide full-service business and personal banking, nation-wide specialized financing in targeted industries, comprehensive wealth management offerings, and trust services. And we do it together – united, as oneCWB. We are firmly committed to the responsible creation of value for all our stakeholders and our approach to sustainability will support our continued success.
Our highly engaged teams operate within a client-centric, collaborative and change-ready culture, with a core focus to achieve our vision to become the best full-service bank for business owners in Canada as we continue to transform our capabilities. And we are building momentum.
The Opportunity
We are looking for change makers. Process enthusiasts. Future leaders. Performance focused go-getters who are looking to accelerate their careers. Our Centralized Operations Group in Banking Support is a team that thrives on idea-sharing, collaboration, respect, caring, and camaraderie. Our Banking Support team is growing, and we have multiple roles to fill!
In the role of a Banking Support Officer, you will administer the processing of any transactions that support our branch network. This includes activities related to payments, deposits, cash management products, registered products, and estates. Trust us – it’s more exciting than that just made it sound. There is no better training ground for a career in Finance.
Life Experience
Get hired. Work hard & perform. Grow. Get recognized. Repeat.
Your success is our obsession! And our award-winning culture & benefits back it up.
Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.
Wellness matters. We offer an award-winning benefits package that includes:
Career development. We commit to our employees’ development and help them reach their professional goals with:
Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.
Jump start your finance career with CWB. Apply today.
#LI-JA1
As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.
* Position closes at 12:01am on the close date identified below.
03/18/2024Official account of Jobstore.
Application Deadline:
Address:
111 W Monroe - 115 S LaSalleJob Family Group:
TechnologyMonitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.
Primary Responsibilities include:
Compensation and Benefits:
$61,600.00 - $114,400.00Pay Type:
SalariedThe above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
We’re here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at http://jobs.bmo.com/us/en
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Official account of Jobstore.
GENERAL OVERVIEW:
This job provides direct care to patients and assists with non-direct patient care unit coordination. The incumbent in this position is expected to perform basic nursing procedures related to care and comfort of patients in stable condition, and have knowledge of patient population needs in the assigned work area. In addition, the incumbent is expected to assist the RN in the care of acutely ill patients. They is expected to practice medical asepsis, respect the dignity and privacy with every patient and family, and to maintain objectivity during patient care. They are expected to know and adhere to all basic hospital policies and procedures, and respond appropriately during emergency situations. They is expected to maintain the patient/family environment and perform general unit upkeep. They is expected to use accurate verbal and written communication, and to document patient care appropriately in the electronic medical record. The incumbent works under the general supervision of the Registered Nurse for patients in stable condition. Will work under the direct supervision of the Registered Nurse in the care of the acutely ill and/or complex patient. The incumbent receives specific work assignments from the Charge Nurse and/or Care Team Leader which are both written & verbal and is expected to demonstrate evidence of efficient time management by completing the work within the scheduled time. In addition to clinical responsibilities, the incumbent is expected to perform a variety of duties related to the coordination of activities on the inpatient unit. This includes activities related to patient admissions, discharges, and transfers.
ESSENTIAL RESPONSIBILITIES:
QUALIFICATIONS:
Minimum
Preferred
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Official account of Jobstore.
Job Family:
Patient Care Coordinator (Digital)
Travel Required:
Clearance Required:
What You Will Do:
We are currently searching for a Patient Care Coordinator. The purpose of this position is to provide administrative support to research teams and participants enrolled in a National Institute of Allergy and Infectious Diseases protocol. The Patient Care Coordinator (PCC) will be responsible for all scheduling activities, including arranging appointments, travel and entering remuneration into appropriate systems. The PCC will need to communicate effectively with participants and teams related to scheduled activities, follow-up, and the logistics of each appointment. This is a full-time opportunity located in Bethesda, MD.
Coordinate patient schedules with testers, nurses, physicians, and clinical research coordinators.
Respond to patient emails and phone calls; prioritize patient related issues into urgent, emergent, and routine; triage the issues to the appropriate personnel in the team as necessary.
Develops training materials, job aids and instructions for use by patient coordinators.
Coordinate the recruitment, scheduling, travel, and admission of research study participants with clinical staff.
Work with staff to coordinate new research patient screening appointments, procedures and imaging studies between protocol investigators and the outpatient clinic scheduling personnel.
Assess unique participant needs prior to visit and address needs with clinical team (i.e., interpreting services, assistive devices, isolation etc.).
Distribute patient recruitment and communication materials.
Triage questions to appropriate personnel in the team as necessary.
Maintain ongoing relationships with patients, families, caregivers, medical care providers and various individuals on a continuous long-term basis.
Stay current on Clinical Center and Institute communications. Updates participant resources and educational materials related to their visit as needed based on these communications.
Keep participants informed of Clinical Center and NIH campus changes affecting their visit.
Collect outside medical documentation, electronically scans and uploads records into the electronic medical record.
Review medical records to collect relevant clinical data.
Maintain patient files, medical records, and patient family contacts, file medical record notes into patient charts daily.
Create reports/spreadsheets for tracking and scheduling of protocol patients.
Obtain medical information, imaging disks and pictures from applicants on an ongoing basis; file them with the records.
Refer prospective volunteers per study guidelines to the appropriate Institute contact person.
Obtain outside medical records, radiology studies, biopsy slides and submit to the respective departments at the NIH.
Communicate with appropriate staff about intake and materials and submission of materials for review.
Perform Quality Assurance reviews on credentialing records.
Work with staff to achieve optimum schedule and staff utilization; work with staff in problem solving for overlapping appointments.
Review future scheduled cases to resolve potential conflicts or problems; monitor additional reports to ensure data validity.
Troubleshoot scheduling issues to ensure maximum productivity of staff resources.
Monitor and identify areas of improvement in the clinic environment, clinical trial conductance in the outpatient setting, for patients, families, and staff.
Participate in training other clinical staff on clinical operations.
Participate in quality improvement initiatives and maintenance of SOPs.
Assesses organizational need and develops training programs to improve accuracy and performance of patient coordination processes and procedures.
Mentors and coaches’ other patient coordinators.
#SOAR
What You Will Need:
Associate’s degree
At least one (1) year of experience in a medical, clinical, or healthcare setting.
Experience in Miscellaneous Biology, Communications, General Business, Miscellaneous Business Medical Administration, General Medical and Health Services, or Miscellaneous Health Medical Professions
Basic CPR Certification
Maintain client communication regarding data management project status and review key project questions with clients, working in a hospital setting.
HCA Process, track, and validate data accurately and on time, in accordance with data processing and entry instructions.
Perform data abstraction and data entry on several different protocols into multiple clinical research databases.
Identify project specific reports and assist in the development of these reports.
Public or community health
Patient/Family education
Travel arrangements
Knowledge of clinical protocols and medical terminology
Strong interpersonal skills and the ability to work effectively in a team environment.
Strong organizational skills with the ability to successfully manage competing priorities.
On-site visits
Data collection
Communications
Scheduling
MS Office Suites
Electronic Medical Records (EMR)
What Would Be Nice To Have:
Bachelor’s Degree preferred.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
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Do you have call center experience? Are you customer – oriented and looking to learn and develop in a lasting career in customer service? Do you want to be part of a dedicated team of professional telephone agents who provide exceptional service for our internal clientele?
WHAT WE OFFER?
Fairstone is committed to creating a healthy work/life balance for its employees and offers many competitive working conditions and benefits. This includes our Hybrid Office Strategy that allows for flexibility to work in-office and remotely
Your work life:
What will you be doing:
Qualifications:
WE ARE PROUD TO BE: Montreal's Top Employers 2023 by Canada’s Top 100 Employers!
Learn more: https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:
Official account of Jobstore.
The Chevron Business Support Center (BASSC) located in Buenos Aires (Puerto Madero), Argentina, is accepting online applications for the position Data Engineer. Successful candidates will join the Data Engineering team which is part of a successful multifunction service center with a workforce of more than 1000 employees delivering business services and solutions across the globe.
A Data Engineer designs data products and data pipelines that are resilient to change, modular, flexible, scalable, reusable and cost effective. In addition, the Data Engineer utilizes software engineering principles to deploy and maintain fully automated data transformation pipelines that combine a large variety of storage and computation technologies to handle a distribution of data types and volumes in support of data architecture design.
Responsibilities for this position may include but are not limited to:
Required Qualifications:
Preferred Qualifications:
Relocation Options:
Relocation will not be considered.
International Considerations:
Expatriate assignments will not be considered.
Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
Chevron participates in E-Verify in certain locations as required by law.
Official account of Jobstore.
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About the Role
To provide excellent customer service through information and solutions to the callers who are interacting with the Life Call Centre.Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Investigates potential credit card fraud cases based on information received from the fraud detection system. Analyzes several aspects of account history, to include payment and transaction history. Contacts customers and merchants to obtain additional information regarding fraudulent charges. Maintains accurate and complete documentation of all information necessary for the investigation.
Pursuant to requirements set forth in CO Equal Pay for Equal Work Act, the compensation for this position is $15 p/hour.
Non-exempt: Use hourly pay range listed
Maximum pay is $15 p/hr
Minimum Qualifications
Preferred Qualifications
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Global Payments/TSYS.
The position listed in this requisition is ineligible for the referral bonus award program
#LI-Remote
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Official account of Jobstore.
Application Deadline:
Address:
100 King Street WestJob Family Group:
Provides first and/or second level business support, advice, and guidance to sales and service colleagues (i.e. Business Help Desks). Acts as trusted advisors to stakeholders, providing a source of business process, policy, procedure, product and/or system expertise. Provides extensive business knowledge in an effective, responsible and timely manner to aid in delivering business results and/or minimizing risk.
Qualifications:
Compensation and Benefits:
Pay Type:
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
We’re here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Official account of Jobstore.
As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.
Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.
The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.
The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.
The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.
The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.
The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.
The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.
