Total 805 technical analyst job vacancies in Washington, District of Columbia

The ideal candidate will have a strong background in technical writing, combined with expertise in system testing methodologies. 

Key Responsibilities:

• Collaborate with the development team to understand software requirements and design specifications.
• Develop comprehensive test plans and test cases to effectively evaluate software functionality and performance.
• Execute manual and automated tests to identify defects, bugs, and performance issues.
• Document test results, including detailed defect reports and technical write-ups.
• Work closely with developers to troubleshoot and resolve issues in a timely manner.
• Conduct regression testing to ensure software stability across different releases.
• Participate in the continuous improvement of testing processes and methodologies.
• Stay updated on industry best practices and emerging technologies in software testing.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience as a Software Tester or Quality Assurance Engineer.
• Strong proficiency in technical writing, with the ability to articulate complex technical concepts clearly and concisely.
• In-depth knowledge of software testing methodologies, tools, and best practices.
• Experience with system testing, including functional testing, regression testing, and performance testing.
• Familiarity with automation testing frameworks such as Selenium, JUnit, or TestNG is a plus.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• ISTQB certification or equivalent is preferred.

Benefits:

• Competitive salary and benefits package.

Job Description: A POS System Technical Support Engineer is responsible for providing technical assistance and support to customers who are using POS (Point of Sale) systems. They ensure the smooth functioning of POS systems by troubleshooting technical issues, offering guidance on system usage, and providing solutions to problems encountered by customers. These professionals serve as a crucial link between customers and the technical team, helping to resolve issues promptly and maintain high levels of customer satisfaction.

Responsibilities:

• Technical Assistance: Provide technical support and assistance to customers experiencing issues with POS systems. This includes troubleshooting hardware and software problems, diagnosing technical issues, and offering solutions.
• Customer Communication: Communicate effectively with customers to understand their technical concerns and provide clear explanations and instructions. Maintain a professional and courteous demeanor while addressing customer inquiries and issues.
• Problem Resolution: Work diligently to identify and resolve technical issues related to POS systems. Utilize problem-solving skills and technical knowledge to offer timely solutions and ensure minimal disruption to customer operations.
• Documentation: Maintain detailed records of customer interactions, technical issues reported, and solutions provided. Document troubleshooting steps and resolutions for future reference and to contribute to knowledge-sharing within the technical support team.
• System Configuration: Assist customers with the configuration and setup of POS systems, including software installation, device integration, and network configuration. Ensure that POS systems are properly configured to meet the specific requirements of each customer.
• Training and Education: Provide training and guidance to customers on how to use POS systems effectively. Conduct training sessions, create instructional materials, and offer ongoing support to ensure that customers are proficient in utilizing the features and functionalities of POS systems.
• Collaboration: Collaborate closely with internal technical teams, including software developers, hardware engineers, and quality assurance personnel, to escalate complex technical issues and coordinate efforts to resolve customer problems efficiently.
• Continuous Improvement: Stay updated on industry trends, new technologies, and advancements in POS systems. Continuously improve technical knowledge and skills through training, self-study, and participation in professional development activities.
• Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional technical support and ensuring that customer needs are met promptly and effectively. Monitor customer satisfaction levels and take proactive measures to address any issues or concerns raised by customers.
  Quality Assurance: Participate in quality assurance activities to ensure the reliability, performance, and security of POS systems. Conduct testing and validation of software updates, patches, and new releases to verify compatibility and stability.

In summary, a POS System Technical Support Engineer plays a vital role in providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with POS systems. They possess a combination of technical expertise, communication skills, and customer service orientation to effectively address the diverse needs of customers in the retail and hospitality industries.
 
 
 
 
 
 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Reward System

理想的候選人將具有深厚的技術寫作背景，並結合系統測試方法的專業知識。

主要責任：

• 與開發團隊合作，了解軟體需求和設計規格。
• 制定全面的測試計劃和測試案例，以有效評估軟體功能和效能。
• 執行手動和自動測試以識別缺陷、錯誤和效能問題。
• 記錄測試結果，包括詳細的缺陷報告和技術報告。
• 與開發人員密切合作，及時追蹤解決問題。
• 進行迴歸測試以確保不同版本的軟體穩定性。
• 參與測試流程和方法的持續改進。
• 隨時了解軟體測試領域的行業最佳實踐和新興技術。

要求：

• 計算機科學、工程或相關領域的學士學位。
• 擁有豐富的軟體測試員或品質保證工程師經驗。
• 熟練技術寫作，能夠清晰簡潔地闡明複雜的技術概念。
• 深入了解軟體測試方法、工具和最佳實務。
• 具有系統測試經驗，包括功能測試、回歸測試和效能測試。
• 熟悉 Selenium、JUnit 或 TestNG 等自動化測試框架者優先。
• 出色的分析和解決問題的能力，對細節的敏銳關注。
• 較強的溝通和協作能力，能夠在團隊環境中有效運作。
• 擁有 ISTQB 認證或同等資格者優先。

好處：

• 有競爭力的薪資和福利待遇。

職位描述： POS系統技術支援工程師負責為使用POS（銷售點）系統的客戶提供技術協助和支援。他們透過排除技術問題、提供系統使用指導以及為客戶遇到的問題提供解決方案來確保 POS 系統的順利運作。這些專業人員是客戶和技術團隊之間的重要紐帶，有助於及時解決問題並維持高水準的客戶滿意度。

職責：

• 技術援助：為遇到 POS 系統問題的客戶提供技術支援和協助。這包括解決硬體和軟體問題、診斷技術問題以及提供解決方案。
• 客戶溝通：與客戶進行有效溝通，了解他們的技術問題並提供清晰的解釋和說明。在解決客戶詢問和問題時保持專業和禮貌的舉止。
• 問題解決：努力識別和解決與 POS 系統相關的技術問題。利用解決問題的技能和技術知識提供及時的解決方案並確保對客戶營運的干擾最小化。
• 文件：維護客戶互動、報告的技術問題和提供的解決方案的詳細記錄。記錄故障排除步驟和解決方案以供將來參考並促進技術支援團隊內的知識共享。
• 系統配置：協助客戶進行POS系統的配置和設置，包括軟體安裝、設備整合和網路配置。確保正確配置 POS 系統以滿足每個客戶的特定要求。
• 培訓和教育：為客戶提供如何有效使用 POS 系統的培訓和指導。舉辦培訓課程、創建教學材料並提供持續支持，以確保客戶熟練使用 POS 系統的特性和功能。
• 協作：與內部技術團隊（包括軟體開發人員、硬體工程師和品質保證人員）密切協作，將複雜的技術問題升級並協調努力，以高效解決客戶問題。
• 持續改進：隨時了解 POS 系統的產業趨勢、新技術和進步。透過培訓、自學和參加專業發展活動不斷提高技術知識和技能。
• 客戶滿意度：透過提供卓越的技術支援並確保及時有效地滿足客戶需求，努力超越客戶的期望。監控客戶滿意度並採取積極措施解決客戶提出的任何問題或疑慮。
  品質保證：參與品質保證活動，確保 POS 系統的可靠性、性能和安全性。對軟體更新、修補程式和新版本進行測試和驗證，以驗證相容性和穩定性。

總之，POS 系統技術支援工程師在提供技術援助、故障排除以及確保客戶對 POS 系統的滿意度方面發揮著至關重要的作用。他們擁有技術專長、溝通技巧和客戶服務導向的結合，能夠有效滿足零售和酒店業客戶的多樣化需求。

津貼和福利

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 獎勵系統

Job title - Technical Support Officer

Location - Hackney, E8

Contract - Temporary ongoing

Hours - Full Time 35 hours

Start Date: ASAP

We are currently recruiting for a Technical Support Officer to provide administrative support for the Resident Safety Team. The successful candidate will be responsible for managing diaries, drafting letters and responding to enquiries, monitoring compliance, writing reports, project support and uploading documentation to a compliance database.

Duties would include:

• Manage diaries and draft letters
• Respond to enquiries and monitor compliance
• Write reports and provide project support
• Upload documentation to a compliance database
• Build solid working relationships with a variety of people
• Liaise directly with residents and others, mostly over the phone but also working face to face
• Prioritise a range of issues and a competing workload
• Develop and maintain high-quality administrative and management information systems to support the work of the team
• Ensure that all key project documentation is filed in accordance with council procedures
• Work in conjunction with relevant senior officers to ensure that administrative and project support is provided to cover the requirements of different workstreams within the team
• Support the Resident Safety team in developing ongoing improvements to digital record-keeping, migrating key documents to new systems as required, and contributing to the development of new procedures

Essential criteria and experience:

• Experience in supporting the Resident Safety team in developing ongoing improvements to digital record-keeping, migrating key documents to new systems as required, and contributing to the development of new procedures
• Experience in working in conjunction with relevant senior officers to ensure that administrative and project support is provided to cover the requirements of different workstreams within the team
• Experience in responding to enquiries and monitoring compliance
• Experience in writing reports and providing project support
• Experience in uploading documentation to a compliance database
• Ability to liaise directly with residents and others, mostly over the phone but also working face to face
• Experience in developing and maintaining high-quality administrative and management information systems to support the work of the team
• Ability to ensure that all key project documentation is filed in accordance with council procedures

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

About The Role

At OCS Group, we are recruiting for Technical Contract Manager , who will support the service delivery by managing high-profile client buildings, to assist the Account Director to deliver sustainable, integrated facilities services whilst driving excellent customer service and will effectively manage the day-to-day operation of the cleaning team, hard service team and any security onsite, ensuring that an exceptional end-to-end service is provided as per contract requirements. You will be working Monday to Friday, 08:00 to 17:00, on a permanent full-time; 40 hours per week. Main Duties and Responsibilities:

• To manage and monitor the operation of the Contract in accordance with contract specification and Company Policy.
• To continuously develop and improve quality and hygiene standards.
• Delivery of an excellent workplace experience to customers with a primary focus on Total Facilities Management services and compliance.
• To comply at all times with client, company and legal requirements such as health and safety, ensuring the display of notices, first aid and accident reporting, achieving compliance with ISO Standards & any associated KPI'S.
• To ensure that the Contract operates within all current legislation and client policies and that where appropriate, staff are made aware of their responsibilities & trained accordingly in this regard.
• To ensure that specified and correct standards of services are established and maintained, that any deficiency is reported and remedied ensuring no KPI failures.
• Managing the CAFM system to ensure that all jobs are logged and closed and investigating when this is not the case
• Provide monthly reports to the Account Director for the works completed and any that are exceptions whilst building a plan to complete.
• Monthly building checks, identifying and resolving issues found and ensuring a high standard is maintained at all times.
• Communicate regularly with colleagues through formal and informal channels on safety matters to ensure that there is a free flow of ideas and that morale remains high.
• Undertake emergency and planned maintenance and repairs within capability; Respond effectively and maintain a log of such works.

Requirements :

• Educated to Higher education, college or degree level
• IOSH Managing Safely
• Management experience across a range of service disciplines, with a bias toward soft and hard services
• Experience of line managing a team
• IT Skills including Microsoft, SAP and CAFM software platforms
• Awareness of legislation relating to building compliance
• Strong IT skills ( Microsoft, SAP, CAFM ,platforms)

About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

We are currently seeking an interim Finance Analyst, to work with our global FMCG client, renowned for brands such as Dove, Sure, Persil, and Simple, to become an integral part of their fast-paced FMCG environment.

The position is based at Blackfriars on London's Victoria Embankment, just a short walk from Blackfriars tube. This is a full-time temporary role for 12 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £46,500 per annum, pro rata, depending upon experience.

The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.

The role offers a great opportunity for the successful candidate to develop a global network across Supply Chain and Supply Chain Finance, covering Markets and the Business Groups; to play a role to deliver value through capital efficiency, savings and new supply chain models; and to build experience in supply chain strategy development.

This role requires senior management engagement to help drive decisions and assist in the delivery of UL's financial ambition, by playing an active part in delivering value to maximise our competitiveness in the market.

Role Context

Personal Care (PC), one of UL's 5 Business Groups, is comprised of 3 categories with leading market positions: Skin Cleansing, Deodorants and Oral Care. The PC BG is structured into 8 Core Business Units along with several other Global Business Units and 1UL entities, with a balanced geographical footprint across Developed and Emerging Markets. The PC BG comprises 8 core brands including several Billion Euro brands such as Dove, Rexona/Sure, Lux and Axe.

Within the PC BG, Supply Chain plays a key role in enabling business growth and profitability through development of strategy and disciplined execution across a broad agenda encompassing costs, assets and agility.

The PC BG Global Supply Chain Finance Analyst will work with and partner the BG and BU Supply Chain teams to drive value through a range of levers including:

• the 5S savings programme,
• capital allocation and capacity investments,
• cash and inventory management,
• network transformation initiatives,
• strategy design

Key Responsibilities

5S Savings

• Working closely with Make it Profitable Core Team and BU SC Teams to drive the PC Savings agenda,
• Setting the long-term Savings ambition for the BG, aligned to the multi-year FGM,
• In-year target-setting and performance management of savings delivery working with the Make it Profitable Core Team, BU teams and Fuel 4 Growth team,
• Review of savings projects in SRS and PowerApps to ensure accurate reporting and compliance with savings guidelines,
• Regular updates to Make it Profitable Leadership Team on savings performance,
• Partnering R&D and Supply Chain to identify new savings opportunities

Capital Expenditure (CapEx)

• Working closely with the Global PC Engineering team to drive the PC CapEx agenda,
• Setting the long-term CapEx strategy, aligned to the overall BG growth and profitability agenda,
• In-year budget-setting and performance management of CapEx spend,
• Review of Capex spends reported in iFinance and Marlin to ensure accurate reporting and compliance with CapEx guidelines,
• Regular updates to PC SC Leadership team on CapEx delivery vs budget

Inventory

• Working closely with the Global PC SC team to drive the PC Inventory and Cash agenda,
• Setting the long-term Inventory strategy, aligned to the overall BG Capital Allocation strategy,
• In-year target-setting and performance management of Inventory targets,
• Review of Inventory forecast reported in iFinance,
• Regular updates to PC SC Leadership team on Inventory performance vs target

Other Responsibilities

• Supporting the PC BG SC Finance Manager and SC Finance Director in other areas including setting strategy for SC Cost, strategic review of Capex and Restructuring proposals, network transformation initiatives.

Key Skills Required

• CIMA/ACCA/ACA or equivalent
• Self-driven and able to work independently
• Excellent analytical & numerical skills
• Ability to respond under pressure
• Strong communication skills both oral and written
• High level of proficiency in Microsoft Excel & PowerPoint
• Working knowledge of financial systems, particularly SAP, is required.

Additional Information

Blackfriars working environment:

• Iconic location on the Victoria embankment, modern working environment
• Short walk from Blackfriars station
• Staff shop discounted products
• Free tea & coffee facilities
• Onsite Deli and a restaurant open for breakfast and lunch
• Gym is available for use subscription required.

We're looking for a Junior data analyst to join our busy team in Brock Street, London on a full-time permanent basis.

The successful candidate will be involved with analysing data of financial and regulatory reports and returns to support the operational performance reporting at Guinness.

Key responsibilities include:

• Collation and distribution of performance management reports and returns.
• Collate and edit performance commentaries of performance and management reports.
• Undertake specific and targeted business intelligence activities.
• Analyse complex problems and apply business intelligence to add value and enable effective business decision-making.
• Provide support to new projects to ensure the requirements for reporting are considered and planned and the benefits identified are tracked to realisation.
• Represent the team at internal working groups to support decision-making and provide clarity on impacts of business change.
• Build and maintain working relationships across the business to ensure the Corporate Reporting service remains closely aligned to operations and service improvement.

Key Outcomes:

• Timely and accurate production of the monthly Executive Team performance pack.
• Specified business intelligence and analysis activities with clear recommendations for changes in operations or service improvement.
• Effective networking and aligning of operational and business change.

Essential Skills:

• Excellent analytical skills.
• Excellent data manipulation skills.
• Meticulous attention to detail.
• Excellent knowledge of MS Excel.
• Proven customer service experience.
• Excellent oral and written communications.
• Excellent knowledge of Microsoft Office.
• Demonstrates the Guinness Behaviours.

Desirable Skills:

• Knowledge of business systems feeding reporting and an operational understanding of the context for business users.
• Experience of working within a Management Information and analysis service.

Desirable qualifications:

• Degree in information or data related specialism
• Power BI

What you will get in return:

• Competitive pay £36,812 per annum.
• Permanent, full time 35 hours per week.
• Monday - Friday hybrid with a x2 day office requirement
• Work mobile
• Company sick pay after a qualifying period and life insurance
• Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.
• Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers & leisure activities
• Simply Health cashback scheme
• Employee Assistance Programme, plus more!

If you're interested in joining us and would like to apply for this role, we would love to hear from you!

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

INDTGP

About Us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Business Data Analyst
London Market Insurance
Data Quality
Hybrid Working - 6 month Contract
£500 - £600 per day
A leading London Market Insurance business based in the UK are looking to hire a Business Data Analyst to join the business on an initial 6 month contract with the view to extend. The project will be working on Data Quality as the market is going through a new digital transformation. The role is completely focused on analysing the quality of data the organisation currently has and to set the standards of data moving forward.
The ideal candidate will need to be a self starter and has strong experience working in an Agile environment. You need to have 5 years of London market insurance or minimum of general insurance and also be hands on with SQL. Data quality project experience is massively key for this role.
Key Skills:
* STRONG Business Data Analyst experience
* Strong Data quality experience
* SQL
* Agile experience

As a global gaming company, we’ve helped millions to fight their way through fearsome mobs in Minecraft Dungeons, battle each other and the environment in Rust: Console Edition and most recently worked with Bethesda Game Studios to craft new adventures for Vault Dwellers around the world in Fallout 76. 

Most recently, we worked with Rockstar Games to bring the beloved western experience Red Dead Redemption and its horror companion Undead Nightmare together for the first time on the Nintendo Switch and modern PlayStation systems. 

We strive to avoid crunch, overtime is optional and always paid, and we offer flexible working hours to allow you to enjoy a normal family life whilst making great games. 

We’re looking for a Senior Technical Artist to join our award winning team conveniently located in Mid Valley City, Kuala Lumpur. 

As a Senior Technical Artist at Double Eleven, you’ll develop new and existing pipelines, tools and workflows for artists for a variety art software's using languages such as Python, Maxscripts and C# in conjunction with Unreal, Unity and bespoke engines.

We can support relocation within Malaysia and have a dedicated Operations team on standby to assist you and your family with every step to us.  

Interested? We kindly ask all applicants to submit a portfolio to support their application. We’re afraid applications without an accompanying portfolio will not be considered.

Strictly no agencies (sorry guys!) and we’re unable to sponsor a visa for this role. 

Would you enjoy

• Helping to create beautiful games
• Being part of an amazing team working on multiple AAA titles
• Being trusted to work independently and proactively to the highest standards
• Working with experienced teams in the industry
• All that without having to sacrifice your work-life balance or worry for your job security

What you’ll be doing

• Develop, update and maintain the technical pipelines, tools and workflows for artists and projects across the studio; from initial specifications, through to final in-game implementation and continued future support
• Identify and create methods to improve art pipelines and visual quality
• Profile and implement solutions for improving performance and optimization of art assets without sacrificing artistic vision or exceeding technical limits of minimum specification mobile devices
• Proactively identify new technologies and techniques that will improve the game
• Create detailed, easy to read documentation of toolsets and workflows that the team can rely on
• Support the Art, Engineering and Design Teams, helping to resolve technical difficulties
• Mentor and guide team members in areas of expertise; instill the best practices
• Oversee the implementation of new techniques
• Willing and able to take on responsibilities outside of core specialism in line with the needs of the studio requirements

What we’re looking for

• Significant experience as a Technical Artist or related art role, working on or shipped at least one AAA title
• Demonstrate creativity and technical ability within the constraints of console development
• Extensive application scripting experience (e.g. Python, C#), especially for DCC applications
• Solid understanding of current and next-gen art pipelines and techniques in game development
• Excellent knowledge in Maya and Substance Designer and Painter
• Familiarity with visual FX, lighting, materials, and post effects
• Experience with HLSL shader creation and PBR material workflow
• Extensive knowledge of Unity, Unreal Tech, this includes applications such as Material creation and BluePrint
• Excellent time management and communication skills and the ability to handle large workloads efficiently
• Proactive about making things happen, always seeking a better solution, and a drive to continue expanding knowledge as a technical artist
• Experience working in an Agile workflow

Qualifications

• All relevant qualifications considered

 

What to expect

We’re pretty sure we’re the best place to work, period.

Some of our benefits include:

• Start your day any time between 9:00am and 11:00am
• 35 working hours per week with a flexible 1 hour lunch break
• Annual leave + KL gazetted public holidays + leave for your birthday! 
• Up to 10 days discretionary annual leave during the end of year holiday break 
• 1 day off if you’re moving house  
• A personalised development plan mapped against our clear development framework

• Company private healthcare cover in-patient and out-patient for employee, spouse and children
• Access to mental health support via Plumm (includes 4 free video counselling sessions per month) 
• Potential for annual performance bonuses and an end of year bonus
• State of the art office facilities
• Constantly improving tools and workflow so you can focus on creativity
• Fast decision-making to allow you to thrive
• Quarterly free activities via our Bus Tours programme. Bring your family along for a day of fun with grub included 
• Free juice, hot drinks, and fruit
• Many free team parties to celebrate team and game milestones 
• Employee referral bonus (up to MYR5,000!)
• Opportunity to attend and speak at global events as a Double Eleven Ambassador
• Sponsored team activities 
• In-studio wellbeing programmes and support
• Opportunity to contribute to our internal Employee Diversity and Equality Network
• Free game codes, game swag and merchandise
• Maternity, paternity, adoption and dependent leave available.  
• Free on site parking 

Ways to reach us

If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Recruitment team at jobs@double11.com

Job Title: Credit Control Analyst
Duration: Permanent
Salary: £40,000-55,000 annual salary (dependent upon experience)
Location: London based (4 days in office per week/1 day home working until successfully passing probation)
The Role:
- Ensuring credit control procedures are effective and implemented across the business.
- Responsible for collection and reconciliation of premiums, minimising bad debt and maximisation of cash flow.
- The role will provide regular reporting to stakeholders regarding Credit Control performance. You will work collaboratively within Operations, liaising with the business to ensure any challenges / risks are identified and addressed.
- Reconciliation of MGA bank accounts, isolating and allocating premium receipts and effective resolution of cash related queries.
- Creation and reporting of MI to support internal and external requirements.
- Liaison with brokers, chasing overdue premium and remittances.
The Candidate:
- 3+ years experience working within a similar Credit Control role
- Must have recent Insurance industry experience (preferably Lloyd's market)
- Must be happy to commute into the office 4 days per week until successfully passing probation
Please apply online for consideration.

Aethir is the only Enterprise-grade AI-focused GPU-as-a-service provider in the market. Its decentralized cloud computing infrastructure allows GPU providers (containers) to meet Enterprise clients who need powerful GPU chips for professional AI/ML tasks. Thanks to a constantly growing network of over 40,000 top-shelf GPUs, including 3,000 NVIDIA H100s, Aethir is able to provide enterprise-grade GPU computing wherever it’s needed, at scale.

Backed by leading Web3 investors like Framework Ventures, Merit Circle, Hashkey, Animoca Brands, Sanctor Capital, Infinity Ventures Crypto (IVC), and others, with over $130M in funds raised for the ecosystem, Aethir is paving the way for the future of decentralized computing.

We are looking for a dedicated individual to join our 24/7 Technical Support team. The ideal candidate will have experience providing technical support for cloud technologies and a strong proficiency in Linux (Ubuntu and CentOS) platforms, networking protocols, and troubleshooting skills.

Responsibilities:

• Provide 24/7 technical support to our clients, resolving issues related to our cloud technologies and services in a timely manner.
• Monitor system alerts and respond to incidents, ensuring minimal downtime and optimal performance.
• Collaborate with cross-functional teams to escalate and resolve complex technical issues.
• Document support activities and contribute to knowledge base articles for internal and external use.
• Participate in on-call rotations to provide after-hours support and respond to emergencies as needed.

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
• Proven experience in technical support roles, preferably in a cloud computing environment.
• Strong knowledge of Linux (Ubuntu and CentOS) platforms, shell scripting, and networking protocols.
• Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently.
• Effective communication skills and ability to work well under pressure in a fast-paced environment.
• Experience with ticketing systems and remote support tools is a plus.
• Willingness to work flexible hours and participate in on-call rotations.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Work within a Global and Local Team
• Collaborative and innovative work environment with opportunities to contribute to cutting-edge projects.

1. Analyse legal regulations and standards of countries worldwide, derive technical requirements, including documentation in databases in technical topic areas such as vehicle safety, exhaust treatment, emissions, on-board diagnosis, safety, security, materials, data protection, fuel consumptions/energy consumption, EMC, reliability, vibration or others.

2. Understand automotive and non-automotive products, systems, SW and services in order to identify relevant regulations, to derive requirements and conduct product evaluation. 

3. Understand and apply legal structure know-how of countries in regulation research. Apply understandings of legal and technical content of regulations to document in databases and to derive requirement. 

4. Collarborate with local and international teams to close potential gaps in working processes and methods.

5. Improve efficiency in daily work by applying programming / coding in daily work or improving processes / methods.

6. Other tasks as assign of superior.

IT Support Engineer / Service Desk Analyst / IT Technician who has previous experience working on a busy helpdesk resolving first line and / or second line IT support tickets is required for a multi-award winning Managed Service Provider based in the City of London.

ALL LEVELS OF IT EXPERIENCE CONSIDERED

As a successful candidate you will need a solid foundation in IT, preferably covering Microsoft technologies.


SALARY: up to £32,000 per annum (depending on experience) + Discretionary Bonus + Benefits (see below)

LOCATION: City of London (Near Liverpool Street and Fenchurch Street Stations)

PLEASE NOTE: This job is 100% Office Based

JOB TYPE: Full-Time, Permanent


ONLINE TEST: To demonstrate your IT acumen and how you compare to hundreds of worthy candidates you’ll need to complete the company’s popular online IT test, which you will be taken to when you apply for this role. Please ensure you leave yourself enough time to complete the test. Your score will also be shown at the end of the test, so you can see how well you did.

Get more than 20 correct is considered good, more the 25 is the pass-mark, and only a select few have scored 30! Wishing you the best of luck with it.


JOB OVERVIEW

We have a fantastic new job opportunity for an IT Support Engineer / Service Desk Analyst / IT Technician who has previous experience working on a busy helpdesk resolving first line and / or second line IT support tickets.

Working as IT Support Engineer / Service Desk Analyst / IT Technician you will support prestigious businesses around Microsoft Cloud / Azure, Support Microsoft Environments, IT Security and IT Transformation. The company will provide additional training, but you will need a solid foundation in IT to start with.

As an IT Support Engineer / Service Desk Analyst / IT Technician you will be positive and motivated and thrive on learning and pushing the boundaries of your knowledge while delivering exceptional support to staff of prestigious clients (and “going the extra mile”).


DUTIES

Depending on your level of experience your duties as an IT Support Engineer / Service Desk Analyst / IT Technician will include:

• Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function

• Record calls from customers. Deal directly with requests and complaints and escalate problems in accordance with established procedures

• Troubleshoot and resolve issues with Microsoft desktop operating systems

• Support new starter process (i.e. create new users configure mailboxes, distribution groups and calendar permissions) and leaver processes

• Troubleshoot (and resolve) and/or escalate issues reported in relation to customer-specific business applications. Escalate to software vendors and liaise with them as and when required

• Demonstrate you can switch focus between activities to deal with competing demands/call volume

• Manage your time effectively to achieve the best productivity during your working time

• Manage your call queue to the highest standard – prioritise and review regularly to ensure you are on top of the priority tickets, escalating, if needed

• Provide users with regular updates via telephone and the service management platform (ServiceNow)

• Ensure the tickets information are always of the highest standard (both, detail and quality of the written information)

• Proactively follow up with users as you resolve these to confirm the work is completed to their satisfaction


CANDIDATE REQUIREMENTS

• Previous experience working on an IT Help Desk supporting users

• Good Microsoft technical skills

• Excellent customer service skills

• Excellent English written and oral communication skills


DESIRABLE

• Previous experience working within an ITIL environment

• Experience working to SLA’s

• Experience working for a Managed Service Provider

• Windows Server experience

• Microsoft Azure

• Microsoft Active Directory

• DNS and DHCP

• Network troubleshooting skills


BENEFITS

• Annual Salary up to £32,000 per annum + discretionary bonus

• Working in an inclusive environment

• Industry renowned training / certifications (sponsored by the company)

• Wide range of company benefits

• Based in Central London

• 23 days holiday when you start, plus bank holidays, then earn additional days with years of service plus day off on your birthday

And more!


APPLY TODAY…

Once you apply you will be taken to complete an Online Technical Test please give yourself time to complete this. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12211

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AWD-IN-SPJ

We are seeking a process driven team member who will be setting the foundation of PRISM+ Aircon Malaysia Operations (including installation & service) infrastructure. Being a high growth electronics company, we are looking for a candidate who will be a strong self-starter and an inspiring leader to build a dynamic team to scale with our high growth.

This experienced and entrepreneur individual will help us drive up aircon operations and service excellency by going far and beyond, delivering the best possible value and service to our customers. The candidate will be considered a key member of PRISM+ Malaysia team and will report directly to Country Director of Malaysia.

Responsibilities of an Aircon Operations & Technical Manager but are not limited to:

• Formulate Operation, Inventory & Installation/Services process, suitable management reporting metrics and performance management (KPIs). KPI owner and responsible for executing agreed KPIs.
• Manage day to day operation of 3PL management, Inventory accuracy and scaling PRISM+ Express own installation/service team.
• Ensure 3PL warehouse execution of all Lazada/Shopee/Website sales as per SLA.
• Monitor and maintain quality control of all aircon installation and service work.
• PRISM+ Express installation/service team budget owner, responsible for growing the fleet.
• Oversee and ensure day-to-day operations of the aircon department.
• Develop and implement standard operating procedures for installation and service of aircon units.
• Provide operational support and help to execute the organization to bring about optimal service for the benefits of customers/stakeholders.
• Train team to rectify service lapses and develop alternative plans.
• Proven ability to communicate effectively to drive positive outcomes with key stakeholders.

• Bachelor's Degree in Business, Engineering, or any relevant course of studies.
• At least 7 years' experience in Aircon Operations/Technical role, having led the function for a minimum of 3 years.
• You should have successfully scaled and led a high functioning aircon operations/technical team for a dynamic start-up.
• A Hustler with a positive attitude to change and meaningful growth.
• Strong understanding of business needs with a customer-first mindset.
• Solid overview on specifics and capabilities in Operation & Logistics.