Total 29 Manager job vacancies in L24

**Site Contract Manager**

**Halewood, Liverpool**

**£55k-£61k D.O.E.**

**Full time 37.5 hours per week**

**Benefits:**


* £55K- £61K depending on experience
* 20% Bonus
* Company sick pay
* Car allowance of £5819
* Private medical care
* Life Assurance x4

**Role Purpose:**

The Site Contract Manager will be responsible for the management of all operational cleaning activities on the contract, including labour, plant and equipment operation and maintenance, financial and administrative duties for the Halewood site. They will lead, coach, mentor, and manage an established management team and a team of cleaning and waste operatives, as well as taking responsibility for recruitment and training of future employees.

**Duties and Responsibilities:**


* Manage personnel (training, absence, disciplinary) through cleaning supervisors
* Ensure all staff maintain safe working practices through implementation of Company and Health & Safety regulations
* Manage all operational cleaning activities in order to ensure the timely delivery of services to a standard which meets and exceeds that required by the customer
* Manage operational resources to ensure efficient working both as teams and as individuals, undertaking capacity and resource planning where appropriate
* Monitor and report on profitability by measuring actual costs against budget, utilising visual management where appropriate
* Drive continuous improvement to improve costs, quality, and services quantitatively and qualitatively both for the organisation and our customer
* Oversee KPI reporting and ensure that reports are delivered to the agreed schedule
* Ensure that cleaning operations are undertaken in a safe manner, with special focus on ensuring:
* All necessary risk assessments and method statements are available
* All current best practices are followed and shared
* All necessary visual aids are available and used




* Manage, develop, and motivate direct reporting staff
* Ensure effective communication is provided either verbally or in writing to all members of staff
* Endeavour to build and maintain effective client relationships, ensuring that the image of Leadec presented suitably represents the high standards required by the Company
* Manage the client relationship and ensure a high level of service performance
* Maintain a working knowledge of Company Human Resources processes, ensuring they are carried out correctly, and seeking support from, or providing support to, the HR team where appropriate
* Ensure that all staff have the required competence to undertake their roles, providing the necessary training and development where appropriate, and maintaining accurate records of this training
* Establish and maintain a clear understanding of customer quality standards and operate audit processes that ensure both customer and Leadec expectations are met

Reporting to the Regional General Manager, North, the Site Contract Manager will oversee 150+ employees over two shifts. They will be responsible for waste processing equipment such as balers, material handling equipment, and cleaning equipment. They will also deal with subcontractors and ensure proper dispatch of waste for disposal.

**Essential Qualifications, Knowledge and Experience:**


* HNC or equivalent qualification
* Proven management / supervisory background
* History of customer-focused cleaning contract management
* Sound understanding of the waste industry
* Familiarity with working in a factory environment
* Knowledge of applicable Health and Safety regulations and legislation
* Computer literacy (Outlook, Excel, PowerPoint)
* Experience of effectively handling customer queries and complaints
* Aptitude for problem solving
* Experience of planning provision of resources
* Experience of cost controls
* Proven ability to delegate
* Ability to prioritise and meet deadlines, multi-task, and re-prioritise work.

We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Sales Manager, Business Development, Field Sales, Sales Executive, Telesales, Telemarketing and Account Managers.

We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

#INDOLLIE24

TUI
Joining the TUI Retail Team as an Assistant Manager at our Liverpool Superstore, you’ll coach and develop a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

ABOUT THE JOB


- Lead by example and role model company values to inspire your team whilst embracing change and rising to the challenges that this role brings
- You will support your line manager with developing your team to be pro-active, investigate and resolve every question or complaint, however if things don’t go quite right, you’ll be confident to step in and take ownership
- You’ll monitor and report on customer feedback and insight to support your Line Manager to spot trends and improve customer satisfaction and loyalty to grow our business
- Your personality and experience will assist you to guide, coach and develop your team to collaboratively reach high performance and standards
- Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll build your knowledge to understand our customers and adapt your style to help answer questions from both customers and colleagues
- Drive your team to exceed company sales and service objectives, in Retail we call it ‘Smashing your Targets’

ABOUT YOU


- A proven passion for leading by example and delivering excellent customer service
- A confident and fun motivator with the drive to exceed targets and overcome challenges
- Skilled mentor to support your Line Manager with developing your team and retaining talent
- Develop a fair and inclusive management style that understands our people are our most valuable asset
- An organised individual who takes pride in their work and ownership of their development
- Confident to balance accounts, comply with company policies and procedures and jointly responsible for managing every aspect of the store
- Flexibility to work variable shift patterns each week which could include evenings & weekends in line with customer demand and shop opening times. Shift patterns are normally shared 4 weeks in advance

Pinnacle Group are looking for a dedicated National Home Services Manager to play a critical role in leading the Home Services Team to deliver excellence at the start of the customer journey. Your role will include supporting the Responsive Repairs helpline and involve the team in reviewing and continuously improving services and processes. You will be an experienced leader with a passion for customer advocacy.

You will be joining our Home Services Team based in Speke this role is based in Speke, however, will include occasional travel to other locations in the UK.

Our Home Services team plays a crucial role as part of Pinnacle Service Families, our largest contract managing 49,000 military family homes on behalf of the Ministry of Defence. As part of the team, you’ll sign up to our mission: To be champions of Service Families, advocating for them in everything we do.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• Overseeing the timely and appropriate allocation of homes to service families
• Managing an effective and customer focussed helpline.
• Leading and managing an operational service that is aligned to the organisational vision, values, contractual and client requirements.
• Leading and managing performance and developing the team

Key requirements:

• Managing a multi-disciplinary team in a customer facing environment
• Understanding of DIO requirements and policies
• Communication and engagement: able to actively listen, influence, inform and engage multiple stakeholders, manage challenging conversations, and resolve issues effectively.
• Performance Management: able to recognise and celebrate good performance, support performance improvements, and manage capability.
• Strategic thinking: able to develop, maintain and monitor complex short and long-term strategies to meet client requirements.
• Experienced in housing/allocations.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Job Introduction

Location: Hunts Cross

Contracted Hours Available: 34

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Deputy Store Manager to join our very successful Card Factory family to help fulfil this.

With a real focus on customer experience, colleague development and operational excellence, our Deputy Store Managers play a key part in driving the success of our stores. As a Deputy Store Manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do alongside your Store Manager. You will have an own business mentality. You will lead the way for our store teams, not only in the absence of the Store Manager but driving great service, people development and standards every day. You’ll be a passionate and motivated person with aspiration of being one of our future Store Managers.

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are.
• Is customer centric with a passion for driving excellence service.
• Previous supervisory experience.
• Positive forward thinking approach.
• Is comfortable analysing store performance metrics.
• Commercially minded.
• Is an engaging and enthusiastic leader.
• Keen to progress and develop you’re career with aspirations of being a Store Manager of the future.

Package Description

About the Company

Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. 

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.

Benefits

• Pension
• 15% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
• Discounted gym membership, mobile phone contracts, and car leasing
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
• Enhanced Maternity, Paternity, and Adoption leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

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Sportswift Ltd T/A Card Factory

Job Title: Working Site Manager

Location: Nationwide

Salary: £23 per hour (CIS)

Start Date: September

Job Description:
We are currently seeking a dedicated and skilled Working Site Manager to join our client's team, specializing in fit-out projects, with a primary focus on the Greggs framework. The successful candidate will be responsible for overseeing projects ranging from high to low value, ensuring that work is completed on time and to the highest standards. The role is "on the tools" most of the time, so hands-on experience and the ability to manage all aspects of the fit-out process are essential.

Key Responsibilities:
Manage and supervise a team of up to 5 workers on site.
Ensure all work is carried out in compliance with health and safety standards.
Oversee the full fit-out process from start to finish, ensuring timely and high-quality delivery.
Communicate effectively with team members, the Construction Manager, and other stakeholders.
Maintain high standards of workmanship and efficiency on-site.
Manage day-to-day site operations, including setting up the site, managing subcontractors, and resolving any on-site issues.
Provide daily reports to the Construction Manager and ensure all site documentation is up-to-date.
Work Schedule:

12-hour shifts, working continuously until the job is finished, followed by 2-4 days off.
For projects longer than two weeks, the schedule will be 12 days on, followed by 2 days off.
Bank holidays may be included.
All work is conducted during day shifts.

Benefits:
Accommodation and mileage covered.
Access to a company van when working away from the office.
Paid training and certification opportunities.
Induction on the first day, with ongoing support and training provided through a buddy system for the first month.

Candidate Requirements:
Joiner by trade with extensive experience in fast-track projects.
Strong communication skills and the ability to manage a team effectively.
Hands-on, proactive approach with the ability to manage all aspects of the fit-out process.
Willingness to travel nationwide as required by the project locations.

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

The role

Our Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive and Crowne Plaza hotel in L24 8QD.

Guest Service Managers duties include

• orchestrating the seamless operation of our guest services
• collaborating with various departments to elevate our service levels
• constantly innovating to exceed guest expectations
• handling guest requests with precision and promptness
• proactively seeking new ways to enhance the guest journey
• setting the standard for service excellence

Beyond that, you'll inspire and empower our Guest Service team to represent our company values and culture, ensuring that service excellence remains our top priority. Through your guidance, you'll foster a sales culture within our department, maximizing room and M&E sales while ensuring that our guests receive the best of what we have to offer.

Other businesses may call this role Front Office or Food and Beverage Manager, Head of Department, Hotel Duty Manager, Guest Experience Manager, Hotel Services Manager

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

• Annual Conference Event and Awards
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

To be a great fit for this role, you should possess strong leadership skills, a service-oriented attitude that exceeds expectations and a passion for enhancing the guest experience. If you are someone who thrives on creating a positive impact and is dedicated to fostering a culture of service excellence, we encourage you to apply.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!

TUI
Joining the TUI Retail Team as an Assistant Manager at our Liverpool Superstore, you’ll coach and develop a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

ABOUT THE JOB


- Lead by example and role model company values to inspire your team whilst embracing change and rising to the challenges that this role brings
- You will support your line manager with developing your team to be pro-active, investigate and resolve every question or complaint, however if things don’t go quite right, you’ll be confident to step in and take ownership
- You’ll monitor and report on customer feedback and insight to support your Line Manager to spot trends and improve customer satisfaction and loyalty to grow our business
- Your personality and experience will assist you to guide, coach and develop your team to collaboratively reach high performance and standards
- Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll build your knowledge to understand our customers and adapt your style to help answer questions from both customers and colleagues
- Drive your team to exceed company sales and service objectives, in Retail we call it ‘Smashing your Targets’

ABOUT YOU


- A proven passion for leading by example and delivering excellent customer service
- A confident and fun motivator with the drive to exceed targets and overcome challenges
- Skilled mentor to support your Line Manager with developing your team and retaining talent
- Develop a fair and inclusive management style that understands our people are our most valuable asset
- An organised individual who takes pride in their work and ownership of their development
- Confident to balance accounts, comply with company policies and procedures and jointly responsible for managing every aspect of the store
- Flexibility to work variable shift patterns each week which could include evenings & weekends in line with customer demand and shop opening times. Shift patterns are normally shared 4 weeks in advance

Job Specification

Position: Project Manager (Automotive Manufacturing)

Location: Deeside / Liverpool

Hours: Monday - Friday (Some weekends)

Salary: £55,000-£60,000p/a

Due to significant growth, we are recruiting a Project Manager, the role will be working in the automotive industry and the successful candidate will have Project Management in the Automotive manufacturing industry. The ideal candidate will manage multiple projects and services. Ensuring that a detailed review is undertaken regarding all Projects and Services, planning ahead forecasting costings.

Duties:

Maybe requested to assist the technical sales director on quoting a project, or variations on a project.

Generate the planning and organising of the project or services work and the teams required to meet given priorities and task or multiple tasks timing.

Engineering

Manufacturing

Installation

Customer Handover

Organising assigned specialised work to the relevant standards, Procuring materials, equipment and resources as appropriate.

Carrying out the assigned specialised work to the relevant standards, using materials, equipment and resources as appropriate.

Operating and checking specialist equipment. Carries out work and supervises team to ensure projects are delivered on time and to correct standards.

Reporting the actual status of projects or services with the finance team on a monthly basis.

Supervising the completion of work of groups of employees.

Assisting in implementing Human Resources' procedures in the area, including recruitment, discipline, performance management and appraisal.

Able to demonstrate a sound understanding of business, finance and personnel management techniques and the commercial aspects of projects.

The ability to communicate, negotiate, forecast and influence effectively, to ensure the project is delivered on time and within budget.

Excellent written communication through the use of e-mail, presentations and reports.

Please contact Nicola at HR GO recruitment for more information on 0151 3471110 or email nicola.evans@hrgo.co.uk

HR Manager – Integrated Contract Centres

Permanent Full Time Position



North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.



We are looking to recruit a forward-thinkingHR professionalwho thrives working in a fast-paced, high-pressured environment and who can adapt quickly to changing priorities.

This role leads a HR advisory team who work together to support our colleagues within the integrated contract centre division (ICC) - this includes the 999 and 111 call centres across our trust.



Assessments and professional discussions will be held w/c 19.08.2024.

The successful candidate should have noticeable experience already gained at senior HR advisor/manager level can experience in managing the day-to-day operations of a HR function which provides advice and support on a range of t matters which include; employee relations, organisational change, performance management, recruitment and employee experience and cultural.



This role will involve working in collaboration with internal and external partners so strong interpersonal communication skills are essential. Alongside this you will possess a strong working knowledge of UK employment law and have a solution focused, positive, and pragmatic approach that supports our teams to deliver their best.



The ideal candidate will be self-motivated and complement our experienced and talented team and be willing to travel to any of the trusts sites within the north west area which covers the regions of Cumbria, Lancashire, Greater Manchester, Merseyside, Cheshire.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please ensure that you have read the full Job Description and Person Specification before applying for this role.


This advert closes on Thursday 1 Aug 2024

Please ensure that you have read the full Job Description and Person Specification before applying for this role.

Facilities Manager (Regional) - Liverpool to the North West England (Peak district)

Job overview

This will be an intriguing and diverse role. A total FM you will manage and deliver the Facilities Management services for the agreed (Soft and Hard) - Tier 1 Offices/Tier 2 offices/ Tier 3&4 offices and allocated branches ensuring the team, Mitie Service Lines and 3rd party suppliers maintain and repair the services of the facility in line with the clients contractual requirements, agreed timescales and budget.

This role will report to the IFM Regional Facilities Manager and work closely alongside Head of Operational Excellence, DMO, Operational Performance Team, Engineering SME, Projects and dedicated building/ regional Service Line Leads to ensure operation resilience, customer satisfaction (NPS), P&L responsibility, implementation of best practice, standardisation and consistency, continuous improvement.

Main duties

Manage building Facilities Management service delivery and relationship management with key building stakeholders for Office. Develop strong working relationships with the key business stakeholders to fully understand their requirements.

Manage Health and Safety ensuring processes and procedures are adhered to creating a safety culture.

Support the IFM Regional Facilities Manager in establishing clear performance targets (SMART) for the team which will significantly improve performance and measure success factors. Ensure all team members have a development plan in place and where necessary Personal Improvement plans to ensure minimal escalation through appeals and disciplinary. Support continual advance of the wider team.

Who are looking for?

We are looking for excellent relationship management, communication and negotiation skills with the ability to build, manage and maintain these relationships. An eye for customer focus and the ability to exceed expectations. Someone with the ability to work collaboratively with other specialists to improve service delivery and address service delivery issues. Furthermore, a driving license and ideally holding an IOSH.

SSP UK




Duty Manager at Starbucks, Liverpool Airport

Pay Rate: £12.63 per hour (£14.13 for every hour worked between midnight and 6 am)Shift pattern: Scheduled between 3 am and 11 pm, including weekends
- Please make sure you can travel to the airport for the early start.
Please note, previous experience in a similar role is required.


- Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
- Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.


If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
At Starbucks, you’ll be a part of a global community that values passion, connection, and a love for great coffee. Join us at Starbucks, where your role is more than a job – it's an opportunity to be a barista, artist, and ambassador of our coffee culture.





WHY JOIN SSP?
At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Free Meal and Parking while on shifts
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme
- Help@Hand App: from shopping discounts , GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave
- Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more


AS A DUTY MANAGER YOU’LL:
- Have previous experience working as a supervisor in a hospitality role
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries
- Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
Feel like you could belong at SSP? Apply now and start the best part of your journey!
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.



Free meal on shift
Free parking
Employee discount across all SSP Brands across the UK

My client are a large family run company who turn over around £56m and have been running for the last 35+ years. They're a Yorkshire based Main contractor who operate throughout the UK focusing on Small & medium size Newbuild Commercial & Industrial Units.

They are currently planning starts for projects this year in the following location's: Liverpool x3, Manchester, Leeds, Sunderland, all under £18m in value.

Main role will start in Liverpool and will be the fit out of a large industrial unit.

Site Manager
Location: Nationwide (Prioritise Northwest)
Salary: 50k - £55k Package: £5.5k, Mileage, Pension, etc
Project Types: Newbuild Commercial & Industrial Units
Job Locations: Liverpool, Manchester

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

junior front of house manager | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a junior front of house manager to join us on our continuous journey of true nourishment

the role |

as a junior front of house manager you’ll support the management team to oversee all aspects of our front of house operation the wagamama way. embodying our people promise + values through how you show up at work, you'll inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team, ensuring they are engaged, motivated and meeting wagamama standards. if you're an aspiring supervisor or manager looking to develop their hospitality career this could be the role for you

perks + quirks |

• £11.70 per hour + £2.80 average tips per hour*

• dedicated 4-week training programme

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• pension scheme + 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an individual who is ready to lead by example and help motivate your team

• a strong communicator that has real conversations with consideration + care to build relationships with your team

• aware of the financial performance of your restaurant

• able to contribute to nurturing a culture of fun, encouraging everyone on your team to be the best they can be

• you care about creating an inclusive environment where your team feel respected + that they belong

• a forward-thinking problem solver, able to think on your feet and make quick decisions

as this role is based in an airport all successful applicants will need to apply for an airport pass (paid for by wagamama). as part of this process you'll be required to provide 5 years worth of continuous references and complete a dbs check. if we are unable to obtain a pass, we'll look for vacancies in nearby non airport restaurants

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

The role

Our Kitchen Manager are responsible for delivering an efficient, effective and profitable kitchen service that complies with all Health & Food Safety requirements. You will lead, develop and motivate your team of Line Chefs, to create a positive work culture and ensure all brand and company objectives are met. The role reports directly to the Business Excellence Manager and is part of a team based from our attractive hotel in Crowne Plaza JLA

Kitchen Manager responsibilities will include:

• Leading the kitchen function at the hotel
• Leading, motivating, and developing all line chefs to support continuing service excellence, safety, and demonstration of company values and culture.
• Review guest feedback frequently and seek new, innovative ways to improve the guest experience.
• Managing all kitchen-related office administration and third-party contractors.
• Partnering with other functional leaders within the hotel to ensure smooth operation across departments to enhance levels of guest service.

Other businesses may call this role 0151 494 5000

Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.

Benefits

Our rewards package includes:

• Annual Conference Event and Awards
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

What you’ll bring to the team

To be successful in that role you will have previous experience in managing kitchen operations in compliance with all standards and regulations. Your skills in leadership and motivational communication and interpersonal abilities will be a key for us to make a final decision. Ability to manage budgets and control costs effectively is something you are passionate about and deliver consistently.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.

Join our Kew-Team today!